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Most recent job postings at collegeessayguy
via Wellfound
schedule_type: Full-timesalary: 40K–50K a yearwork_from_home: 1
If interested, please apply through this Google form: Application Applications through Wellfound will not be considered.
At College Essay Guy, our goal is to bring more ease, purpose, and joy to the college application process. Our company values include deep care, practicality, insight, vulnerability, expertise, equity, community, and craft. We practice these values within our team and as we... interact with others in the industry. As a part of
If interested, please apply through this Google form: Application Applications through Wellfound will not be considered.
At College Essay Guy, our goal is to bring more ease, purpose, and joy to the college application process. Our company values include deep care, practicality, insight, vulnerability, expertise, equity, community, and craft. We practice these values within our team and as we... interact with others in the industry. As a part of our mission to increase access to college and higher education, we offer free, pay-what-you-can, and paid services to students of all backgrounds.
We’re looking to hire the next customer support and operations wizard to join our team.
As a core part of CEG’s operations team, you will be on the front lines of any interactions with students, parents and counselors who use our website, courses, and services. You’re also the first friendly touchpoint for users who might get locked out of their account, need help finding a specific resource or getting a refund, asking about working with us one-on-one, or just want to say “Thanks!” and share a heart-felt testimonial. (We love those.)
You’ll bring exceptional customer service skills, creative problem solving abilities and an excitement to contribute to and have a big impact in a small but growing team of like-minded individuals—who are the backbone of College Essay Guy.
Core Responsibilities:
Customer Support: Handle incoming support volume across multiple contact points (mostly email) for all of our products within 1-2 business days, including:
• Online course account support ranging from logging in to navigating content, links and session recordings
• Billing and purchase issues and questions
• Answering questions about our suite of online products
• General site questions or helping users find the resource they are looking for (we pretty much always have one)
• Pay-what-you-can requests
• The occasional Zoom or phone call as necessary for more complicated issues
• Creating reports and communicating important information with leadership and the team
• Creating and maintaining support documentation such as our public FAQs, and internal support documentation
Operations: Backend support for College Essay Guy. Supporting the Online Operations team on projects operational/marketing projects including:
• Creating and launching live courses & events
• Assisting our operations team in serving our 1:1 consulting families along the customer journey
• Marketing initiatives and projects
• Maintaining our internal student and team Google Drive folder
• Community management
• Other projects, as needed
Qualifications:
Qualifications Needed:
• At least 2 years experience in a customer support and/or digital operations role.
• We are an education-based platform and so we require strong written and verbal communication skills.
• A fast learner who can juggle prioritizing their time and manage several roles and responsibilities, is a fantastic and proactive problem solver,and is detail-oriented and has strong organization skills
• Comfortable working on their own and taking initiative in a growing, horizontal company.
Preferred Qualifications:
• Experience working remotely with a team.
• Familiarity with various online platforms such as HelpScout, Zoom, Stripe, Loom, and more.
• Basic knowledge of the college application process or college list building is a bonus, but not required.
Salary, Benefits:
Salary range: $40K-50K a year
Flexible PTO and sick days, health benefit stipend
Attendance to professional development opportunities and annual team-building retreats and events
Working with a pretty cool team (we like to think so)
This position is 100% remote. We're aiming for an August 1st start date, but flexible for the right person.
To apply:
Does this role look like a fit? We’d love to hear from you!
If interested, please apply through this Google form: Application Applications through Wellfound will not be considered.
Email Ashley at ashley@collegeessayguy.com with any questions. Emailed resumes or applications will not be considered.
If we find that you’re the right fit, we’ll be in touch via email with next steps.
College Essay Guy is an equal opportunity employer that seeks to hire those representative of the diverse communities we serve. All are encouraged to apply.
College Essay Guy focuses on College Admissions. Their company has offices in California and Los Angeles. They have a small team that's between 11-50 employees.
You can view their website at https://www.collegeessayguy.com Show more details...
At College Essay Guy, our goal is to bring more ease, purpose, and joy to the college application process. Our company values include deep care, practicality, insight, vulnerability, expertise, equity, community, and craft. We practice these values within our team and as we... interact with others in the industry. As a part of our mission to increase access to college and higher education, we offer free, pay-what-you-can, and paid services to students of all backgrounds.
We’re looking to hire the next customer support and operations wizard to join our team.
As a core part of CEG’s operations team, you will be on the front lines of any interactions with students, parents and counselors who use our website, courses, and services. You’re also the first friendly touchpoint for users who might get locked out of their account, need help finding a specific resource or getting a refund, asking about working with us one-on-one, or just want to say “Thanks!” and share a heart-felt testimonial. (We love those.)
You’ll bring exceptional customer service skills, creative problem solving abilities and an excitement to contribute to and have a big impact in a small but growing team of like-minded individuals—who are the backbone of College Essay Guy.
Core Responsibilities:
Customer Support: Handle incoming support volume across multiple contact points (mostly email) for all of our products within 1-2 business days, including:
• Online course account support ranging from logging in to navigating content, links and session recordings
• Billing and purchase issues and questions
• Answering questions about our suite of online products
• General site questions or helping users find the resource they are looking for (we pretty much always have one)
• Pay-what-you-can requests
• The occasional Zoom or phone call as necessary for more complicated issues
• Creating reports and communicating important information with leadership and the team
• Creating and maintaining support documentation such as our public FAQs, and internal support documentation
Operations: Backend support for College Essay Guy. Supporting the Online Operations team on projects operational/marketing projects including:
• Creating and launching live courses & events
• Assisting our operations team in serving our 1:1 consulting families along the customer journey
• Marketing initiatives and projects
• Maintaining our internal student and team Google Drive folder
• Community management
• Other projects, as needed
Qualifications:
Qualifications Needed:
• At least 2 years experience in a customer support and/or digital operations role.
• We are an education-based platform and so we require strong written and verbal communication skills.
• A fast learner who can juggle prioritizing their time and manage several roles and responsibilities, is a fantastic and proactive problem solver,and is detail-oriented and has strong organization skills
• Comfortable working on their own and taking initiative in a growing, horizontal company.
Preferred Qualifications:
• Experience working remotely with a team.
• Familiarity with various online platforms such as HelpScout, Zoom, Stripe, Loom, and more.
• Basic knowledge of the college application process or college list building is a bonus, but not required.
Salary, Benefits:
Salary range: $40K-50K a year
Flexible PTO and sick days, health benefit stipend
Attendance to professional development opportunities and annual team-building retreats and events
Working with a pretty cool team (we like to think so)
This position is 100% remote. We're aiming for an August 1st start date, but flexible for the right person.
To apply:
Does this role look like a fit? We’d love to hear from you!
If interested, please apply through this Google form: Application Applications through Wellfound will not be considered.
Email Ashley at ashley@collegeessayguy.com with any questions. Emailed resumes or applications will not be considered.
If we find that you’re the right fit, we’ll be in touch via email with next steps.
College Essay Guy is an equal opportunity employer that seeks to hire those representative of the diverse communities we serve. All are encouraged to apply.
College Essay Guy focuses on College Admissions. Their company has offices in California and Los Angeles. They have a small team that's between 11-50 employees.
You can view their website at https://www.collegeessayguy.com Show more details...
via HigherEdJobs
schedule_type: Part-timework_from_home: 1
Who We Are and What We Do
College Essay Guy is a leader in the college admission field. This year, we are expanding to support clients with graduate school applications in multiple fields. We are committed to bringing purpose, rigor, and reflection to the grad school application process. We’re a community of caring, skilled educators committed to empowering our clients–whether college students... or adults with graduate school ambitions–to
Who We Are and What We Do
College Essay Guy is a leader in the college admission field. This year, we are expanding to support clients with graduate school applications in multiple fields. We are committed to bringing purpose, rigor, and reflection to the grad school application process. We’re a community of caring, skilled educators committed to empowering our clients–whether college students... or adults with graduate school ambitions–to narrate their past experiences, current academic and social commitments, and career goals. Along the way, we help them improve the craft of writing.
What Our Graduate Division Offers
We offer intensive one-on-one support for clients applying to graduate school. We pair them with an application specialist based on their desired field and intended degree, and they receive personalized support that is tailored to their needs and to program requirements.
Currently, we are ONLY hiring specialists capable of working with people applying to graduate degrees in The Life Sciences AND who currently hold the following degrees:
• Biology
• Molecular Biology
• Biochemistry
• Neuroscience
• Other (Life Sciences)
Our Core Values
• Deep Care: We believe in unconditional positive regard.
• Practicality: We value getting from Point A to Point B with focused efficiency.
• Expertise: We’ve spent many years building a nuanced understanding of not just subject matter, but of how best to help a student put together a compelling application.
• Equity: We commit to pushing back barriers to access in higher education.
• Community: We value interdependence.
Graduate Application Specialist Roles & Responsibilities:
• Provide high-quality online support to clients applying to graduate school
• Help them conduct research to determine which programs are most suitable
• Assist in the preparation of high-quality applications (including, but not limited to, help with personal statements, supplemental essays, writing samples, resumes/CVs, etc.)
• Help manage deadlines
• Maintain flexibility, assessing clients’ needs and adjusting approach as necessary
• Build and nurture strong relationships
• Schedule and offer weekly sessions
• Prioritize client satisfaction and ensure their needs are met
• Commit to working with clients for the duration of their service contract
Qualifications:
• Must hold a graduate degree in biology, biochemistry, molecular biology, and/or neuroscience
• Should be familiar with existing graduate programs one or more of these disciplines
• 2+ years coaching experience with graduate school applicants
• Substantial knowledge of graduate school applications and processes (specific to your field of expertise)
• Demonstrated success coaching online and adapting to potential technological barriers
• Strong relationship-building skills
• Friendly, with a strong intuition and ability to adapt to different personalities
• Commitment to access and equity in education
Compensation, Start Date, Schedule
• This is a remote, part-time contract position with competitive pay. Hourly rates typically range from $90-$105/hour.
• Schedule: This position requires availability for weekly or bi-weekly meetings with clients, typically ranging from May-December. Some weekend and/or evening meeting availability, and occasional willingness to meet more frequently, may be necessary to meet clients’ needs.
To Apply: Please complete the online application and upload your cover letter and resume directly to the form Show more details...
College Essay Guy is a leader in the college admission field. This year, we are expanding to support clients with graduate school applications in multiple fields. We are committed to bringing purpose, rigor, and reflection to the grad school application process. We’re a community of caring, skilled educators committed to empowering our clients–whether college students... or adults with graduate school ambitions–to narrate their past experiences, current academic and social commitments, and career goals. Along the way, we help them improve the craft of writing.
What Our Graduate Division Offers
We offer intensive one-on-one support for clients applying to graduate school. We pair them with an application specialist based on their desired field and intended degree, and they receive personalized support that is tailored to their needs and to program requirements.
Currently, we are ONLY hiring specialists capable of working with people applying to graduate degrees in The Life Sciences AND who currently hold the following degrees:
• Biology
• Molecular Biology
• Biochemistry
• Neuroscience
• Other (Life Sciences)
Our Core Values
• Deep Care: We believe in unconditional positive regard.
• Practicality: We value getting from Point A to Point B with focused efficiency.
• Expertise: We’ve spent many years building a nuanced understanding of not just subject matter, but of how best to help a student put together a compelling application.
• Equity: We commit to pushing back barriers to access in higher education.
• Community: We value interdependence.
Graduate Application Specialist Roles & Responsibilities:
• Provide high-quality online support to clients applying to graduate school
• Help them conduct research to determine which programs are most suitable
• Assist in the preparation of high-quality applications (including, but not limited to, help with personal statements, supplemental essays, writing samples, resumes/CVs, etc.)
• Help manage deadlines
• Maintain flexibility, assessing clients’ needs and adjusting approach as necessary
• Build and nurture strong relationships
• Schedule and offer weekly sessions
• Prioritize client satisfaction and ensure their needs are met
• Commit to working with clients for the duration of their service contract
Qualifications:
• Must hold a graduate degree in biology, biochemistry, molecular biology, and/or neuroscience
• Should be familiar with existing graduate programs one or more of these disciplines
• 2+ years coaching experience with graduate school applicants
• Substantial knowledge of graduate school applications and processes (specific to your field of expertise)
• Demonstrated success coaching online and adapting to potential technological barriers
• Strong relationship-building skills
• Friendly, with a strong intuition and ability to adapt to different personalities
• Commitment to access and equity in education
Compensation, Start Date, Schedule
• This is a remote, part-time contract position with competitive pay. Hourly rates typically range from $90-$105/hour.
• Schedule: This position requires availability for weekly or bi-weekly meetings with clients, typically ranging from May-December. Some weekend and/or evening meeting availability, and occasional willingness to meet more frequently, may be necessary to meet clients’ needs.
To Apply: Please complete the online application and upload your cover letter and resume directly to the form Show more details...
via The Big Bend Holiday Hotel
posted_at: 2 days agoschedule_type: Full-timesalary: 20 an hour
College Essay Guy is now hiring Customer Support & Operations Specialist in Remote. View job listing details and apply now.
At College Essay Guy, our goal is to bring more ease, purpose, and joy to the college application process. Our company values include deep care, practicality, insight, vulnerability, expertise, equity, community, and craft. We practice these values within our team and as we... interact with others in the industry. As a part
College Essay Guy is now hiring Customer Support & Operations Specialist in Remote. View job listing details and apply now.
At College Essay Guy, our goal is to bring more ease, purpose, and joy to the college application process. Our company values include deep care, practicality, insight, vulnerability, expertise, equity, community, and craft. We practice these values within our team and as we... interact with others in the industry. As a part of our mission to increase access to college and higher education, we offer free, pay-what-you-can, and paid services to students of all backgrounds.
We’re looking to hire the next customer support and operations wizard to join our team.
As a core part of CEG’s operations team, you’ll help build our online courses, develop processes, create and monitor automated systems, and operate many integrated softwares.
You’re also on the front lines of any interactions with students, parents and counselors who use our website, courses, and services. You’re also the first friendly touchpoint for users who might get locked out of their account, need help finding a specific resource or getting a refund, are curious about working with us one-on-one, or just want to say “Thanks!” and share a heart-felt testimonial. (We love those.)
You’ll bring exceptional customer service skills, creative problem solving abilities and an excitement to contribute to and have a big impact in a small but growing team of like-minded individuals—who are the backbone of College Essay Guy. You’ll also help with account administration and counselor support on the front and back end for a new College Essay Guy service and product.
Core Responsibilities:
• Customer Support: Handle incoming support volume across multiple contact points (mostly email) for all of our products within 1-2 business days, including:
• Account issues, purchase issues and questions, product questions, course questions or issues, website issues
• General site questions or resource finding assistance
• Pay-what-you-can requests
• The occasional Zoom or phone call as necessary for more complicated issues
• Operations: Backend support for a new College Essay Guy product.
• Feedback and testimonial collection
• Account administration: Approving or denying online applications for a new platform, managing account access for specific products, packaging and shipping
• Counselor Support: Account and document creation, email notifications and reminders, tracking progress, prepare documentation to send to counselors and families, feedback collection
• Other operations tasks as needed may include: managing Google Drive files, spreadsheet work, gathering data, website front-end updates, community management or outreach, internal team meetings, etc.
Qualifications:
Qualifications Needed:
• At least 2 years experience in a customer support and/or operations role.
• We are an education-based platform and so we require strong written and verbal communication skills.
• Familiarity with Google Workspace.
• Familiarity with setting up and running no-code automations (think Zapier).
• A fast learner who can juggle many new roles, a fantastic and proactive problem solver who is detail-oriented and has a flair for organization.
• Comfortable wearing many “hats” and taking initiative in a growing, horizontal company.
Preferred Qualifications:
• Experience working remotely with a team.
• Familiarity with various online platforms such as HelpScout, Freshdesk, SendGrid, Zoom, Gravity, Stripe, Loom, Zapier and more.
• Basic knowledge of the college application process or college list building is a bonus!
Salary, Benefits, Start Date:
• Salary range: $40K-50K a year
• Flexible PTO and sick days, health benefit stipend
• Attendance to professional development opportunities and annual team-building retreats and events
• Working with a pretty cool team (we like to think so)
This position is 100% remote.
We're aiming for an August 1st start date, but flexible for the right person.
To apply:
Does this role look like a fit? We’d love to hear from you!
Please apply through this Google form: https://forms.gle/UbVnQ5bKMr2quA8P6
If we find that you’re the right fit, we’ll be in touch via email with next steps.
College Essay Guy is an equal opportunity employer that seeks to hire those representative of the diverse communities we serve. All are encouraged to apply.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
• Flexible schedule
• Work from home
Schedule:
• Monday to Friday
• Self-determined schedule
Application Question(s):
• All applications much come through our Google form (https://forms.gle/UbVnQ5bKMr2quA8P6), did you apply through the form? We will not consider applications received only through Indeed.
Work Location: Remote Show more details...
At College Essay Guy, our goal is to bring more ease, purpose, and joy to the college application process. Our company values include deep care, practicality, insight, vulnerability, expertise, equity, community, and craft. We practice these values within our team and as we... interact with others in the industry. As a part of our mission to increase access to college and higher education, we offer free, pay-what-you-can, and paid services to students of all backgrounds.
We’re looking to hire the next customer support and operations wizard to join our team.
As a core part of CEG’s operations team, you’ll help build our online courses, develop processes, create and monitor automated systems, and operate many integrated softwares.
You’re also on the front lines of any interactions with students, parents and counselors who use our website, courses, and services. You’re also the first friendly touchpoint for users who might get locked out of their account, need help finding a specific resource or getting a refund, are curious about working with us one-on-one, or just want to say “Thanks!” and share a heart-felt testimonial. (We love those.)
You’ll bring exceptional customer service skills, creative problem solving abilities and an excitement to contribute to and have a big impact in a small but growing team of like-minded individuals—who are the backbone of College Essay Guy. You’ll also help with account administration and counselor support on the front and back end for a new College Essay Guy service and product.
Core Responsibilities:
• Customer Support: Handle incoming support volume across multiple contact points (mostly email) for all of our products within 1-2 business days, including:
• Account issues, purchase issues and questions, product questions, course questions or issues, website issues
• General site questions or resource finding assistance
• Pay-what-you-can requests
• The occasional Zoom or phone call as necessary for more complicated issues
• Operations: Backend support for a new College Essay Guy product.
• Feedback and testimonial collection
• Account administration: Approving or denying online applications for a new platform, managing account access for specific products, packaging and shipping
• Counselor Support: Account and document creation, email notifications and reminders, tracking progress, prepare documentation to send to counselors and families, feedback collection
• Other operations tasks as needed may include: managing Google Drive files, spreadsheet work, gathering data, website front-end updates, community management or outreach, internal team meetings, etc.
Qualifications:
Qualifications Needed:
• At least 2 years experience in a customer support and/or operations role.
• We are an education-based platform and so we require strong written and verbal communication skills.
• Familiarity with Google Workspace.
• Familiarity with setting up and running no-code automations (think Zapier).
• A fast learner who can juggle many new roles, a fantastic and proactive problem solver who is detail-oriented and has a flair for organization.
• Comfortable wearing many “hats” and taking initiative in a growing, horizontal company.
Preferred Qualifications:
• Experience working remotely with a team.
• Familiarity with various online platforms such as HelpScout, Freshdesk, SendGrid, Zoom, Gravity, Stripe, Loom, Zapier and more.
• Basic knowledge of the college application process or college list building is a bonus!
Salary, Benefits, Start Date:
• Salary range: $40K-50K a year
• Flexible PTO and sick days, health benefit stipend
• Attendance to professional development opportunities and annual team-building retreats and events
• Working with a pretty cool team (we like to think so)
This position is 100% remote.
We're aiming for an August 1st start date, but flexible for the right person.
To apply:
Does this role look like a fit? We’d love to hear from you!
Please apply through this Google form: https://forms.gle/UbVnQ5bKMr2quA8P6
If we find that you’re the right fit, we’ll be in touch via email with next steps.
College Essay Guy is an equal opportunity employer that seeks to hire those representative of the diverse communities we serve. All are encouraged to apply.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
• Flexible schedule
• Work from home
Schedule:
• Monday to Friday
• Self-determined schedule
Application Question(s):
• All applications much come through our Google form (https://forms.gle/UbVnQ5bKMr2quA8P6), did you apply through the form? We will not consider applications received only through Indeed.
Work Location: Remote Show more details...
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