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100
Omnichannel Customer Engagement Platform | Comm100
Secure, scalable and flexible live chat and omnichannel customer engagement software designed for enterprise.
https://www.comm100.com/
2 high issues
6.1%
6 medium issues
18.2%
3 low issues
9.1%
22 tests passed
66.7%
0.24 seconds
331.36 kB
98 resources
Secure
Seo
Title
The title tag is perfect.
Omnichannel Customer Engagement Platform | Comm100
Meta description
The meta description tag is good.
Secure, scalable and flexible live chat and omnichannel customer engagement software designed for enterprise.
Headings
The headings are properly set.
  1. Omnichannel Customer Engagement Software
  1. Give your customers answers – anytime, anywhere, effortlessly.
  2. OMNICHANNEL CUSTOMER ENGAGEMENT SOFTWARE
  3. Thompson Rivers University
  4. IMAGINiT
  5. Canadian Blood Services
  6. Fitbit
  7. Dawson College
  1. What we do
  2. How we do it
  3. Verticals
  4. Use Cases
  5. Comm100 Partners
  6. Learn & Connect
  7. Support
  8. Live Chat Benchmark Report 2022
  9. 24/7 engagement with smart AI automation
  10. Accurate omnichannel responses improves customer satisfaction
  11. Insightful analytics and reporting for better personalization
  12. Give maximal customer service withminimal customer effort. 24/7.
  13. Easily extend your capabilities,across all channels with flexible & reliable software.
  14. Trusted by leading institutions globally for reliable, round-the-clock service.
  15. Omnichannel student engagement for higher education
  16. Experience — and offer — CX Excellence.
  17. We make good on our customer service promise
  18. Secure
  19. Personalized
  20. AI-powered
  21. Award-winning Software
  22. Omnichannel Extensibility
  23. What Comm100 success can look like for you
  1. Live Chat
  2. Chatbots
  3. Automation
  4. Knowledge Base
  5. Voice Bot
  6. Ticketing
  7. Social Media & Messaging
  8. Outreach
  9. Uptime guaranteed. Period.
  10. 95% training CSAT
  11. Plugged In
  12. Fast N’ Easy
  13. Jay Hollister
Content keywords
The content has relevant keywords.
omnichannelcustomerengagementplatformcomm100
Image keywords
There are 24 images with missing alt attributes.
  1. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_Icon_Blue_Live-Chat.svg
  2. https://www.comm100.com/wp-content/uploads/2022/10/image/svg+xml/Bots.svg
  3. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_Icon_Blue_Multichannel.svg
  4. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_Icon_Blue_KnowledgeBase.svg
  5. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_Security_Blue.svg
  6. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_Integrations_Blue.svg
  7. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_MaximumOn_Blue.svg
  8. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Comm100_Analytics_Blue.svg
  9. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Education_Blue.svg
  10. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Banking_Blue.svg
  11. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Insurance_Blue.svg
  12. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Government_Blue.svg
  13. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Healthcare_Blue.svg
  14. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Contact_Center_Blue.svg
  15. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Support_Blue.svg
  16. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/CX_Blue.svg
  17. https://www.comm100.com/wp-content/uploads/2022/04/image/png/Hero_Banners_5Benchmark.png
  18. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/eBooks_Blue.svg
  19. https://www.comm100.com/wp-content/uploads/2022/04/image/svg+xml/Customer-Story-Icon.svg
  20. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Blog_Blue.svg
  21. https://www.comm100.com/wp-content/uploads/2022/10/image/svg+xml/ROI.svg
  22. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Knowledge_Base_Blue.svg
  23. https://www.comm100.com/wp-content/uploads/2022/03/image/svg+xml/Customer_Success_Blue.svg
  24. https://www.comm100.com/wp-content/uploads/2022/09/100x100.png
SEO friendly URL
The URL is SEO friendly.
https://www.comm100.com/
404 page
The website has 404 error pages.
https://www.comm100.com/404-e1b5e6b8dd2f35f0662315f71e81e39a
Robots.txt
The webpage can be accessed by search engines.
Noindex
The webpage does not have a noindex tag set.
In-page links
The webpage contains more than 150 links.
  1. Read more
  2. Contact Us
  3. https://www.comm100.com/
  4. Book Demo
  5. Platform
  6. Live Chat
  7. Bots & Automation
  8. Ticketing, Messaging & Social
  9. Knowledge Base
  10. Security & Privacy
  11. Integrations
  12. MaximumOn™
  13. Analytics
  14. Live Chat
  15. Bots & Automation
  16. Ticketing, Messaging & Social
  17. Knowledge Base
  18. Security & Privacy
  19. Integrations
  20. MaximumOn™
  21. Analytics
  22. Built for
  23. Higher Education
  24. Banking & Finance
  25. Insurance
  26. State & Local Government
  27. Healthcare Services
  28. Contact Center Modernization
  29. Support Automation
  30. Digital CX Orchestration
  31. Higher Education
  32. Banking & Finance
  33. Insurance
  34. State & Local Government
  35. Health Services
  36. Contact Center Modernization
  37. Support Automation
  38. Digital CX Orchestration
  39. Customers
  40. Partner News & Events
  41. Partner News & Events
  42. Resources
  43. eBooks, Videos & Guides
  44. Customer Stories
  45. Blog
  46. ROI Calculators
  47. Knowledge Base
  48. Customer Success
  49. Read more
  50. eBooks, Videos & Guides
  51. Customer Stories
  52. Blog
  53. ROI Calculators
  54. Knowledge Base
  55. Customer Success
  56. Pricing
  57. Book Demo
  58. Book Demo
  59. https://www.comm100.com/customers/thompson-rivers-university/
  60. https://www.comm100.com/customers/thompson-rivers-university/?campaign_id=home-banner
  61. Chatbots & Automation
  62. + Learn more
  63. Voice Bot
  64. + Learn more
  65. Live Chat
  66. + Learn more
  67. Ticketing & Messaging
  68. + Learn more
  69. Knowledge Base
  70. + Learn more
  71. + Find out how
  72. https://www.comm100.com/customers/thompson-rivers-university/?campaign_id=home-casestudy
  73. Learn more
  74. https://www.comm100.com/customers/imaginit/?campaign_id=home-casestudy
  75. Learn more
  76. https://www.comm100.com/customers/canadian-blood-services/?campaign_id=home-casestudy
  77. Learn more
  78. https://www.comm100.com/customers/fitbit/?campaign_id=home-casestudy
  79. Learn more
  80. https://www.comm100.com/customers/dawson-college/?campaign_id=home-casestudy
  81. Learn more
  82. + Explore more customer stories
  83. Book Demo
  84. Omnichannel
  85. Live Chat
  86. Ticketing & Messaging
  87. Knowledge Base
  88. Bots & Automation
  89. Integrations
  90. Analytics
  91. Security & Privacy
  92. MaximumOn™
  93. Download Apps
  94. Contact Center Modernization
  95. Support Automation
  96. Digital CX Orchestration
  97. Banking & Finance
  98. Insurance
  99. Healthcare
  100. Government
  101. Technology
  102. Telecom & Utilities
  103. Retail & eCommerce
  104. Manufacturing
  105. Higher Education
  106. Product Tours
  107. Customer Stories
  108. ROI Calculators
  109. Reports
  110. Webinars
  111. Solution Sheets
  112. White Papers
  113. eBooks
  114. Infographics
  115. Videos
  116. Slides
  117. Top Chat Vendors
  118. Blog
  119. Why Us
  120. About Us
  121. Newsroom
  122. Careers
  123. Contact Us
  124. Support
  125. Contact us
  126. Site Map
  127. Privacy Policy
  128. Cookie Policy
  129. CCPA
  130. EULA
  131. Accessibility
Language
The webpage has the language declared.
en-US
Favicon
The webpage has a favicon.
https://www.comm100.com/wp-content/themes/comm100/dist/images/favicon_2022.ico
Performance
Text compression
The HTML file is not compressed.
Load time
The webpage loaded in 0.24 seconds.
Page size
The webpage HTML size is larger than 330,000.00.
HTTP requests
The webpage makes more than 50.00 HTTP requests.
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  17. https://www.comm100.com/wp-content/themes/comm100/dist/scripts/plugins/jquery.easing.min.js
  18. https://www.comm100.com/wp-content/themes/comm100/dist/scripts/plugins/plugins.min.js
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  3. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/Comm100_divi_custom_modules/css/_Comm100_Buttons.css?ver=1667559618
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Image format
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  30. https://www.comm100.com/wp-content/uploads/2022/07/image/png/student.png
  31. https://www.comm100.com/wp-content/uploads/2022/07/image/png/capterra-review.png
  32. https://www.comm100.com/wp-content/uploads/2022/07/image/png/security_40x40.png
  33. https://www.comm100.com/wp-content/uploads/2022/07/image/png/personalized.png
  34. https://www.comm100.com/wp-content/uploads/2022/07/image/png/ai_37x40.png
  35. https://www.comm100.com/wp-content/uploads/2022/04/image/png/Softwareadvice-badget_60x52.png
  36. https://www.comm100.com/wp-content/uploads/2022/04/image/png/R2RICT-Badge_60x52-1.png
  37. https://www.comm100.com/wp-content/uploads/2022/04/image/png/Capterra-badget_60x52.png
  38. https://www.comm100.com/wp-content/uploads/2022/04/image/png/Corporate-Excellence-Awards_60x52.png
  39. https://www.comm100.com/wp-content/uploads/2022/04/image/png/Customer_60x52.png
  40. https://www.comm100.com/wp-content/uploads/2022/04/image/png/GetApp_60x52.png
  41. https://www.comm100.com/wp-content/uploads/2022/09/100x100.png
  42. https://www.comm100.com/wp-content/uploads/2022/09/VOIP-Partner-Solution-Section-3-Image.png
  43. https://www.comm100.com/wp-content/uploads/2022/05/image/png/Comm100_Full-Logo_Rev-2-1.png
JavaScript defer
The are 22 javascript resources without the defer attribute.
  1. https://cdn.cookielaw.org/scripttemplates/otSDKStub.js
  2. https://www.comm100.com/wp-includes/js/jquery/jquery.min.js?ver=3.6.0
  3. https://www.comm100.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.3.2
  4. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/wti-like-post-pro/js/wti-like-post.js?ver=1667559618
  5. https://www.comm100.com/wp-content/plugins/popups-for-divi/scripts/ie-compat.min.js?ver=3.0.5
  6. https://www.comm100.com/wp-content/cache/min/1/wp-content/themes/comm100/dist/scripts/comm100-global-plugIn-new.js?ver=1667559618
  7. https://www.comm100.com/wp-content/cache/min/1/wp-content/themes/comm100/dist/scripts/swiper-bundle.min.js?ver=1667559826
  8. https://www.comm100.com/wp-content/cache/min/1/wp-content/themes/comm100/dist/scripts/jquery.sticky.js?ver=1667559618
  9. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/Comm100_divi_custom_modules/js/_Comm100_Buttons.js?ver=1667559618
  10. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/Comm100_divi_custom_modules/js/_Comm100_25.js?ver=1667559618
  11. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/Comm100_divi_custom_modules/js/_Comm100_60.js?ver=1667559618
  12. https://www.comm100.com/wp-content/plugins/popups-for-divi/scripts/front.min.js?ver=3.0.5
  13. https://www.comm100.com/wp-content/plugins/divi-builder/js/scripts.min.js?ver=4.19.0
  14. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/divi-builder/core/admin/js/common.js?ver=1667559618
  15. https://www.comm100.com/wp-content/themes/comm100/dist/scripts/jquery.magnific-popup.min.js?ver=1.3.0
  16. https://www.comm100.com/wp-content/cache/min/1/wp-content/themes/comm100/dist/scripts/plugins/bootstrap.js?ver=1667559618
  17. https://www.comm100.com/wp-content/themes/comm100/dist/scripts/plugins/jquery.easing.min.js
  18. https://www.comm100.com/wp-content/themes/comm100/dist/scripts/plugins/plugins.min.js
  19. https://www.comm100.com/wp-content/cache/min/1/wp-content/themes/comm100/dist/scripts/main.js?ver=1667559619
  20. https://www.comm100.com/wp-content/themes/comm100/dist/scripts/plugins/swiper.min.js?ver=4.5.1
  21. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/Comm100_divi_custom_modules/js/_Comm100_81.js?ver=1667559826
  22. https://www.comm100.com/wp-content/cache/min/1/wp-content/plugins/divi-builder/includes/builder/feature/dynamic-assets/assets/js/jquery.fitvids.js?ver=1667559619
DOM size
The DOM size is optimal.
The HTML file has 1448 DOM nodes.
Security
HTTPS encryption
The webpage uses HTTPS encryption.
The HTML file has https://www.comm100.com/ DOM nodes.
Mixed content
There are no mixed content resources on the webpage.
Server signature
The webpage has a public server signature.
nginx
Unsafe cross-origin links
The webpage has 4 unsafe cross-origin links.
Plaintext email
The webpage contains plaintext emails.
  1. sales@comm100.com
  2. sales@comm100.com
Miscellaneous
Structured data
The webpage has structured data.
        Meta viewport
        The webpage has a meta viewport tag set.
        width=device-width, initial-scale=1.0
        Character set
        The webpage has a charset value set.
        utf-8
        Sitemap
        The website has sitemaps.
        1. https://www.comm100.com/sitemap_index.xml
        Social
        The webpage has 3 social links.
        Content length
        The webpage has 16,141 words.
        Text to HTML ratio
        The text to HTML ratio is 32%.
        Inline CSS
        The webpage contains inline CSS code.
        1. display:none;visibility:hidden
        2. position: absolute;left: 0px;width: 100%;
        3. line-height: 17px !important;
        4. margin-left:12px;
        5. line-height: 17px !important;
        6. margin-left:12px;
        7. line-height: 17px !important;
        8. margin-left:12px;
        9. line-height: 17px !important;
        10. margin-left:12px;
        11. line-height: 17px !important;
        12. margin-left:12px;
        13. line-height: 17px !important;
        14. margin-left:12px;
        15. line-height: 17px !important;
        16. margin-left:12px;
        17. line-height: 17px !important;
        18. margin-left:12px;
        19. position: absolute;left: 0px;width: 100%;
        20. justify-content: center;
        21. line-height: 17px !important;
        22. margin-left:12px;
        23. justify-content: center;
        24. line-height: 17px !important;
        25. margin-left:12px;
        26. justify-content: center;
        27. line-height: 17px !important;
        28. margin-left:12px;
        29. justify-content: center;
        30. line-height: 17px !important;
        31. margin-left:12px;
        32. justify-content: center;
        33. line-height: 17px !important;
        34. margin-left:12px;
        35. line-height: 17px !important;
        36. margin-left:12px;
        37. line-height: 17px !important;
        38. margin-left:12px;
        39. line-height: 17px !important;
        40. margin-left:12px;
        41. position: absolute;left: 0px;width: 100%;
        42. line-height: 17px !important;
        43. display:flex
        44. position: absolute;left: 0px;width: 100%;
        45. line-height: 17px !important;
        46. margin-left:12px;
        47. line-height: 17px !important;
        48. margin-left:12px;
        49. line-height: 17px !important;
        50. margin-left:12px;
        51. line-height: 17px !important;
        52. margin-left:12px;
        53. line-height: 17px !important;
        54. margin-left:12px;
        55. line-height: 17px !important;
        56. margin-left:12px;
        57. line-height: 17px !important;
        58. text-align: center;
        59. color: #0033e2;
        60. text-align: center;
        61. color: #faba3b;
        62. border-bottom: 2px solid #0033e2; padding-bottom: 5px;
        63. color: #0033e2; font-weight: 500;
        64. text-align: center;
        65. text-align: center;
        66. color: #0033e2;
        67. text-align: center;
        68. color: #0033e2;
        69. color: #0033e2;
        70. border-bottom: 2px solid #0033e2; padding-bottom: 5px;
        71. color: #0033e2; font-weight: 500;
        72. text-align: center;
        73. background-image: url(https://www.comm100.com/wp-content/uploads/2022/09/Customer_Stories_Section_Imgs-TRU.jpg);
        74. background-image: url(https://www.comm100.com/wp-content/uploads/2022/09/Customer_Stories_Section_Imgs-Imaginit.jpg);
        75. background-image: url(https://www.comm100.com/wp-content/uploads/2022/09/Customer_Stories_Section_Imgs-CBS.jpg);
        76. background-image: url(https://www.comm100.com/wp-content/uploads/2022/09/Customer_Stories_Section_Imgs-Fitbit.jpg);
        77. background-image: url(https://www.comm100.com/wp-content/uploads/2022/09/Customer_Stories_Section_Imgs-Dawson.jpg);
        78. text-align: center;
        79. border-bottom: 2px solid #0033e2; padding-bottom: 5px;
        80. color: #0033e2; font-weight: 500;
        81. text-align: center;
        82. color: #00cc66;
        83. text-align: center;
        Deprecated HTML
        There are no deprecated HTML tags on the webpage.