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Most recent job postings at consumersinternational
via Ladders
schedule_type: Full-timesalary: 100K–200K a year
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.The Consumer Program Manager will build IQOS awareness, relevance and loyalty by developing and managing relevant initiatives in line with the consumer journey mapping, which requires consistent mining and analysis of data from multiple sources, directly/in-directly related to... Acquisition and Retention KPIs.
Synchronize development and deployment of the right programs and platforms to grow and maintain user base at the desired conversion rate.
Your ‘day to day’:
- CONSUMER JOURNEY MAPPING. Owns (or collaborates with) the Consumer Journey, identifying and prioritizing the key pain points which will significantly impact Acquisition and Retention KPIs. Designs and ensures that all prioritized pain points are addressed through relevant plans and programs
- PROJECT PLANNING, MANAGEMENT & EXECUTION. Identify the key channels and stakeholders required to develop and test initiatives. Work with project teams to implement projects with well-defined budgets, risks, outcomes, milestones, and metrics. Prioritize projects within each Consumer Journey step under Acquisition and Retention. Timely follow-up on the various project milestones with the underlying objective of fast but fully consumer centric execution. Ideate and run experiments, where needed, before proposing a program that can be rolled out permanently
- PROJECT GOVERNANCE AND REPORTING. Implement and manage interventions with supporting stakeholders to ensure project goals are achieved. Actively monitor program status & performance throughout its life cycle (KPIs, ROI, impact). Deliver outcomes by guiding, influencing and leading diverse, cross-functional teams in a project-based environment
- OMNICHANNEL CONSUMER EXPERIENCE. Ensure consistency of omni-channel consumer experience leveraging project teams; this includes bringing together multiple functions in the development and management of most (if not all) consumer programs
- CRM PLATFORM. Synchronize the development and deployment of a CRM platform to facilitate registration, on-boarding, conversion and IQOS exclusivity among all consumer segments
- COMMUNICATION & RELATIONSHIPS. Work with market PMO to establish project team/s to ideate and conceptualize MVP offers based on consumer research and insights. Co-ordinate the due diligence requirements and executional feasibility with key stakeholders to understand the overall impact of scalability, on business results. Implement and manage changes and interventions with supporting stakeholders to ensure project goals are achieved. Analyze and facilitate the mitigation of program risks, meet with stakeholders to ensure clear and transparent communication regarding project issues and decisions by sponsor/management
Who we’re looking for:
• Bachelor’s Degree with 8 or more years of experience in customer service and customer retention and acquisition.
• Legally authorized to work in the US.
Annual Base Salary Range: $144,000 - $198,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
#LI-Hybrid
Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking.
Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company’s discretion Show more details...
With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Our success depends on people who are committed to our purpose and have an appetite for progress.
We are excited that our US headquarters in NYC has moved to Stamford, Connecticut as of November 2022. Our beautiful new location is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.The Consumer Program Manager will build IQOS awareness, relevance and loyalty by developing and managing relevant initiatives in line with the consumer journey mapping, which requires consistent mining and analysis of data from multiple sources, directly/in-directly related to... Acquisition and Retention KPIs.
Synchronize development and deployment of the right programs and platforms to grow and maintain user base at the desired conversion rate.
Your ‘day to day’:
- CONSUMER JOURNEY MAPPING. Owns (or collaborates with) the Consumer Journey, identifying and prioritizing the key pain points which will significantly impact Acquisition and Retention KPIs. Designs and ensures that all prioritized pain points are addressed through relevant plans and programs
- PROJECT PLANNING, MANAGEMENT & EXECUTION. Identify the key channels and stakeholders required to develop and test initiatives. Work with project teams to implement projects with well-defined budgets, risks, outcomes, milestones, and metrics. Prioritize projects within each Consumer Journey step under Acquisition and Retention. Timely follow-up on the various project milestones with the underlying objective of fast but fully consumer centric execution. Ideate and run experiments, where needed, before proposing a program that can be rolled out permanently
- PROJECT GOVERNANCE AND REPORTING. Implement and manage interventions with supporting stakeholders to ensure project goals are achieved. Actively monitor program status & performance throughout its life cycle (KPIs, ROI, impact). Deliver outcomes by guiding, influencing and leading diverse, cross-functional teams in a project-based environment
- OMNICHANNEL CONSUMER EXPERIENCE. Ensure consistency of omni-channel consumer experience leveraging project teams; this includes bringing together multiple functions in the development and management of most (if not all) consumer programs
- CRM PLATFORM. Synchronize the development and deployment of a CRM platform to facilitate registration, on-boarding, conversion and IQOS exclusivity among all consumer segments
- COMMUNICATION & RELATIONSHIPS. Work with market PMO to establish project team/s to ideate and conceptualize MVP offers based on consumer research and insights. Co-ordinate the due diligence requirements and executional feasibility with key stakeholders to understand the overall impact of scalability, on business results. Implement and manage changes and interventions with supporting stakeholders to ensure project goals are achieved. Analyze and facilitate the mitigation of program risks, meet with stakeholders to ensure clear and transparent communication regarding project issues and decisions by sponsor/management
Who we’re looking for:
• Bachelor’s Degree with 8 or more years of experience in customer service and customer retention and acquisition.
• Legally authorized to work in the US.
Annual Base Salary Range: $144,000 - $198,000
What we offer
• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of a billion smokers.
#LI-Hybrid
Philip Morris International (PMI) has been an entirely separate company from Altria and Philip Morris USA since 2008, with PMI focusing on international markets outside the United States. PMI has never sold cigarettes in the United States.
PMI is an Equal Opportunity Employer
PMI Global Services Inc. and PM Global Brands Inc. are a subsidiary of Philip Morris International Inc. Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, its shareholders and its other stakeholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, as well as smoke-free products, associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. In addition, PMI ships versions of its IQOS Platform 1 device and consumables to Altria Group, Inc. for sale under license in the U.S., where these products have received marketing authorizations from the U.S. Food and Drug Administration (FDA) under the premarket tobacco product application (PMTA) pathway; the FDA has also authorized the marketing of a version of IQOS and its consumables as a Modified Risk Tobacco Product (MRTP), finding that an exposure modification order for these products is appropriate to promote the public health. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI's smoke-free product portfolio includes heat-not-burn and nicotine-containing vapor products. As of September 30, 2022, PMI's smoke-free products are available for sale in 70 markets in key cities or nationwide, and PMI estimates that approximately 13.5 million adults around the world, excluding Russia and Ukraine have already switched to IQOS and stopped smoking.
Philip Morris International is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, PMI recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company’s discretion Show more details...
via Salary.com
schedule_type: Full-time
Requisition ID: req24793
Job Title: Consumer Privacy Rights Program Specialist...
Sector: Finance
Employment Category: Regular
Employment Type: Part-Time
Open to Expatriates: No
Location: Turlock, CA USA
Job Description
Job Overview: Under the supervision of the Senior Financial Coach, the Consumer Privacy Rights Program Specialist will work on the Protection Privacy Rights for Refugees (P3R) Program; providing education and outreach on behalf
Requisition ID: req24793
Job Title: Consumer Privacy Rights Program Specialist...
Sector: Finance
Employment Category: Regular
Employment Type: Part-Time
Open to Expatriates: No
Location: Turlock, CA USA
Job Description
Job Overview: Under the supervision of the Senior Financial Coach, the Consumer Privacy Rights Program Specialist will work on the Protection Privacy Rights for Refugees (P3R) Program; providing education and outreach on behalf of the program. The specialist will integrate this education into existing activities such as individualized case management, immigration workshops, cultural orientations for new arrivals, wellness support groups, financial education classes, vocational ESL classes as well as job readiness trainings. The specialist will also devise a linguistically and culturally responsive curriculum from trusted sources of consumer privacy education such as Privacy Rights Clearinghouse and Consumer Action, and implement trainings, all in coordination with IRC’s national technical advisors. The specialist will inform clients of their rights and protections under California law, with a focus on safeguarding personal data. They will develop materials in relevant client languages and will provide 1:1 assistance for clients whose privacy rights have been violated.
Major Responsibilities:
· Implement and conduct classroom based courses, breakout room content, and 1:1 sessions that are based on P3R curriculum.
· Utilize online databases to set class schedules and lessons, and oversee class operations
· Keep accurate attendance records and conduct client pre- and post-assessments, including data entry
· Design, coordinate, and implement supplemental workshops for cases that require additional support and information
· Assist in the development and implementation of monthly trainings for all eligible clients.
· Onboard and train volunteers and interns to teach P3R Curriculum successfully both virtually and in-person
· Consistently update P3R curriculum to meet the needs of the English learning community and include adult learning practices
· Successfully track attendance and follow-up with necessary staff with relevant client updates
· Use ETO and any other funder required databases to track client services, outcomes, and metrics.
· Monitor and adhere to the program budget throughout the project duration.
· Participate in all-staff/ program meetings.
· Other related duties as assigned.
Position Reports to: Senior Financial Coach
Position directly supervises: Interns and volunteers
Indirect Reporting: Economic Empowerment & Education Manager, Site Director
Other Internal and/or external contacts:
Internal: IRC program staff, interns and volunteers
External: Community partners and economic empowerment programs.
Job Requirements:
· Undergraduate degree in Teaching, Finance, Business or an equivalent field of study.
· Demonstrated relevant work experience in teaching multi-cultural populations on relevant topics.
· Prior experience providing direct service to underserved or refugee populations preferred.
· Knowledge and experience with an array of workforce and financial topics, including job readiness training and financial capabilities curriculums.
· Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred.
· Strong written and verbal communication skills required.
· Extensive experience in presenting, teaching, and leading training workshops.
· Excellent computer skills, particularly Word and Excel required. Prior experience using tracking systems.
· Attention to detail and ability to efficiently and accurately organize, track, and communicate information.
· Commitment to teamwork and collaboration across all IRC programs.
· Highly motivated with an ability to work independently, develop new classes and programming, and be a self-starter, maintaining responsibility for multiple tasks.
· TESOL Certification preferred.
Working Environment:
· Blended virtual and office work environment coupled with regular travel in and around the service delivery area.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI_GR1 Show more details...
Job Title: Consumer Privacy Rights Program Specialist...
Sector: Finance
Employment Category: Regular
Employment Type: Part-Time
Open to Expatriates: No
Location: Turlock, CA USA
Job Description
Job Overview: Under the supervision of the Senior Financial Coach, the Consumer Privacy Rights Program Specialist will work on the Protection Privacy Rights for Refugees (P3R) Program; providing education and outreach on behalf of the program. The specialist will integrate this education into existing activities such as individualized case management, immigration workshops, cultural orientations for new arrivals, wellness support groups, financial education classes, vocational ESL classes as well as job readiness trainings. The specialist will also devise a linguistically and culturally responsive curriculum from trusted sources of consumer privacy education such as Privacy Rights Clearinghouse and Consumer Action, and implement trainings, all in coordination with IRC’s national technical advisors. The specialist will inform clients of their rights and protections under California law, with a focus on safeguarding personal data. They will develop materials in relevant client languages and will provide 1:1 assistance for clients whose privacy rights have been violated.
Major Responsibilities:
· Implement and conduct classroom based courses, breakout room content, and 1:1 sessions that are based on P3R curriculum.
· Utilize online databases to set class schedules and lessons, and oversee class operations
· Keep accurate attendance records and conduct client pre- and post-assessments, including data entry
· Design, coordinate, and implement supplemental workshops for cases that require additional support and information
· Assist in the development and implementation of monthly trainings for all eligible clients.
· Onboard and train volunteers and interns to teach P3R Curriculum successfully both virtually and in-person
· Consistently update P3R curriculum to meet the needs of the English learning community and include adult learning practices
· Successfully track attendance and follow-up with necessary staff with relevant client updates
· Use ETO and any other funder required databases to track client services, outcomes, and metrics.
· Monitor and adhere to the program budget throughout the project duration.
· Participate in all-staff/ program meetings.
· Other related duties as assigned.
Position Reports to: Senior Financial Coach
Position directly supervises: Interns and volunteers
Indirect Reporting: Economic Empowerment & Education Manager, Site Director
Other Internal and/or external contacts:
Internal: IRC program staff, interns and volunteers
External: Community partners and economic empowerment programs.
Job Requirements:
· Undergraduate degree in Teaching, Finance, Business or an equivalent field of study.
· Demonstrated relevant work experience in teaching multi-cultural populations on relevant topics.
· Prior experience providing direct service to underserved or refugee populations preferred.
· Knowledge and experience with an array of workforce and financial topics, including job readiness training and financial capabilities curriculums.
· Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred.
· Strong written and verbal communication skills required.
· Extensive experience in presenting, teaching, and leading training workshops.
· Excellent computer skills, particularly Word and Excel required. Prior experience using tracking systems.
· Attention to detail and ability to efficiently and accurately organize, track, and communicate information.
· Commitment to teamwork and collaboration across all IRC programs.
· Highly motivated with an ability to work independently, develop new classes and programming, and be a self-starter, maintaining responsibility for multiple tasks.
· TESOL Certification preferred.
Working Environment:
· Blended virtual and office work environment coupled with regular travel in and around the service delivery area.
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI_GR1 Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
Social Consumer Care Coordinator- Temp
Stanley...
Duration: 6 months
Hours: Estimating 30-40 hours a week, including weekends (Sunday availability)
About us:
Stanley is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday. And focused on building the team of tomorrow.
Position
Social Consumer Care Coordinator- Temp
Stanley...
Duration: 6 months
Hours: Estimating 30-40 hours a week, including weekends (Sunday availability)
About us:
Stanley is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday. And focused on building the team of tomorrow.
Position Overview:
In this tactical and fast paced role, you will assist our Global Support team in managing our social consumer engagement. You will field social messages and comments from consumers and respond to inquiries directly. You will also be responsible for the resolution of more complex inquiries to ensure a smooth and seamless consumer experience and retain or restore faith in the Stanley brand. Must have previous Consumer Support or Customer Service experience. Platform experience in Sprout Social, Shopify, FreshDesk, or equivalent tools preferred. Must be trustworthy, comfortable following processes and adhering to brand voice.
Proficiencies
• Excellent interpersonal personal skills with the ability to effectively work with diverse individuals and groups; contributes to a positive work environment
• Committed to positively representing the Stanley Brand
• Active listener and critical thinker; strong analytical ability
• Problem solver with excellent attention to detail
• Excellent verbal and written communication skills; clear and concise communicator; additional language proficiencies a bonus
• Demonstrated ability to take initiative and quickly prioritize tasks; organized with excellent time management skills; a keen eye for detail
• Effective as an individual contributor as well as part of a team.
• Tactful; able to effectively respond to sensitive inquiries or complaints
• Works well under pressure
• Ability and willingness to quickly shift from one task to another as needed
• Responsible for delivering high quality and completion of all work assignments
• Solid word processing and computer database skills with knowledge of Microsoft Outlook, Word and Excel; aptitude for learning new software applications quickly and completely
Essential Functions
• Own assigned consumer escalation and complaint channels
• Quickly and effectively respond to and resolve customer inquiries to ensure faith in the Stanley brand
• Exemplify Stanley values and set engagement standards for the team
• Capture and maintain root cause data collection
• Build and maintain great working relationships with all teams and cross- functional areas within Stanley
• Maintain consumer account information, process, and procedure documentation
• Marketing experience a bonus
Qualifications
• Minimum of 2+ years of experience in customer service or social media experience
• Bachelor's degree or equivalent experience
• Knowledge of the outdoor industry preferred
• Proficiency in Microsoft Office applications, specifically with advanced Excel functions, including PowerPivot and advanced formulas
• Time management: Ability to prioritize and deliver key responsibilities on time
• Multilingual a bonus
Stanley is committed to a diverse and inclusive workplace. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach [Email available when viewing the job].
The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
About HAVI
HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing, or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI's business units include Supply Chain, tms, and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com Show more details...
Stanley...
Duration: 6 months
Hours: Estimating 30-40 hours a week, including weekends (Sunday availability)
About us:
Stanley is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday. And focused on building the team of tomorrow.
Position Overview:
In this tactical and fast paced role, you will assist our Global Support team in managing our social consumer engagement. You will field social messages and comments from consumers and respond to inquiries directly. You will also be responsible for the resolution of more complex inquiries to ensure a smooth and seamless consumer experience and retain or restore faith in the Stanley brand. Must have previous Consumer Support or Customer Service experience. Platform experience in Sprout Social, Shopify, FreshDesk, or equivalent tools preferred. Must be trustworthy, comfortable following processes and adhering to brand voice.
Proficiencies
• Excellent interpersonal personal skills with the ability to effectively work with diverse individuals and groups; contributes to a positive work environment
• Committed to positively representing the Stanley Brand
• Active listener and critical thinker; strong analytical ability
• Problem solver with excellent attention to detail
• Excellent verbal and written communication skills; clear and concise communicator; additional language proficiencies a bonus
• Demonstrated ability to take initiative and quickly prioritize tasks; organized with excellent time management skills; a keen eye for detail
• Effective as an individual contributor as well as part of a team.
• Tactful; able to effectively respond to sensitive inquiries or complaints
• Works well under pressure
• Ability and willingness to quickly shift from one task to another as needed
• Responsible for delivering high quality and completion of all work assignments
• Solid word processing and computer database skills with knowledge of Microsoft Outlook, Word and Excel; aptitude for learning new software applications quickly and completely
Essential Functions
• Own assigned consumer escalation and complaint channels
• Quickly and effectively respond to and resolve customer inquiries to ensure faith in the Stanley brand
• Exemplify Stanley values and set engagement standards for the team
• Capture and maintain root cause data collection
• Build and maintain great working relationships with all teams and cross- functional areas within Stanley
• Maintain consumer account information, process, and procedure documentation
• Marketing experience a bonus
Qualifications
• Minimum of 2+ years of experience in customer service or social media experience
• Bachelor's degree or equivalent experience
• Knowledge of the outdoor industry preferred
• Proficiency in Microsoft Office applications, specifically with advanced Excel functions, including PowerPivot and advanced formulas
• Time management: Ability to prioritize and deliver key responsibilities on time
• Multilingual a bonus
Stanley is committed to a diverse and inclusive workplace. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach [Email available when viewing the job].
The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
About HAVI
HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing, or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI's business units include Supply Chain, tms, and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com Show more details...
via Seattle, WA - Geebo
posted_at: 2 days agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryAmazon is looking for a sharp, organized, and experienced Executive Assistant to support the Vice President & Associate General Counsel of International Consumer.
This is a unique opportunity to be involved in a dynamic in-house legal department with a high level of responsibility working globally.
This person will be responsible for providing administrative support, managing schedules and events, managing operations, and providing project
Job summaryAmazon is looking for a sharp, organized, and experienced Executive Assistant to support the Vice President & Associate General Counsel of International Consumer.
This is a unique opportunity to be involved in a dynamic in-house legal department with a high level of responsibility working globally.
This person will be responsible for providing administrative support, managing schedules and events, managing operations, and providing project management support for the Vice President of the International Consumer Legal team.
Candidate must be able to work effectively in a team environment, building successful working relationships inside and outside of the company, working across multiple time zones and teams representing the organization.
Candidate must have strong leadership skills and able lead legal support staff to create, define and accomplish objectives and projects for the group.
The ideal candidate should possess strong attention to detail and high bias for action... with an ability to meet tight deadlines and juggle multiple critical requests in a fast-paced environment.
The candidate also should be able to work independently to develop creative solutions, possess superior judgment and problem solving skills, and have an aptitude for prioritization and managing complex calendaring tasks with diplomacy and discretion.
The candidate needs to keep abreast of general business objectives, training, policies, standards, procedures, best practices and related information in order to maintain a comprehensive awareness of the organization.
Impeccable integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals and executives inside and outside the company is key.
Some flex hours may be required.
Key job responsibilities Complex calendar management Travel coordination, both domestic and international Expense reporting Track and help drive completion of key deliverables and follow up on outstanding items Drive key team projects and work streams (projects, practice groups, team performance & training goals, all hands meetings, performance reviews, quarterly business reviews, metrics, budgets) Coordination of domestic and international training sessions, leadership team meetings, team events, team summits and social activities Bridging the gap with international teams & corporate resources Maintaining organizational charts and headcount Have fun at work and help others do the sameAbout the teamThe International Consumer Legal team spans the globe with support of our retail and marketplace businesses in 11 countries as well as global exports and expansion initiatives.
In-country legal support also includes corporate, labor & employment, M&A, litigation/regulatory, and other operations.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
This is a unique opportunity to be involved in a dynamic in-house legal department with a high level of responsibility working globally.
This person will be responsible for providing administrative support, managing schedules and events, managing operations, and providing project management support for the Vice President of the International Consumer Legal team.
Candidate must be able to work effectively in a team environment, building successful working relationships inside and outside of the company, working across multiple time zones and teams representing the organization.
Candidate must have strong leadership skills and able lead legal support staff to create, define and accomplish objectives and projects for the group.
The ideal candidate should possess strong attention to detail and high bias for action... with an ability to meet tight deadlines and juggle multiple critical requests in a fast-paced environment.
The candidate also should be able to work independently to develop creative solutions, possess superior judgment and problem solving skills, and have an aptitude for prioritization and managing complex calendaring tasks with diplomacy and discretion.
The candidate needs to keep abreast of general business objectives, training, policies, standards, procedures, best practices and related information in order to maintain a comprehensive awareness of the organization.
Impeccable integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals and executives inside and outside the company is key.
Some flex hours may be required.
Key job responsibilities Complex calendar management Travel coordination, both domestic and international Expense reporting Track and help drive completion of key deliverables and follow up on outstanding items Drive key team projects and work streams (projects, practice groups, team performance & training goals, all hands meetings, performance reviews, quarterly business reviews, metrics, budgets) Coordination of domestic and international training sessions, leadership team meetings, team events, team summits and social activities Bridging the gap with international teams & corporate resources Maintaining organizational charts and headcount Have fun at work and help others do the sameAbout the teamThe International Consumer Legal team spans the globe with support of our retail and marketplace businesses in 11 countries as well as global exports and expansion initiatives.
In-country legal support also includes corporate, labor & employment, M&A, litigation/regulatory, and other operations.
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Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via The Muse
schedule_type: Full-time
ABOUT VICE MEDIA GROUP
VICE Media Group is the world’s largest independent youth media company. Launched in 1994, VICE has offices in 35 cities across the globe with a focus on five key businesses: VICE.com, an award-winning international network of digital content; VICE STUDIOS, a feature film and television production studio; VICE TV, an Emmy-winning international television network; a Peabody... award-winning NEWS division with the most Emmy-awarded
ABOUT VICE MEDIA GROUP
VICE Media Group is the world’s largest independent youth media company. Launched in 1994, VICE has offices in 35 cities across the globe with a focus on five key businesses: VICE.com, an award-winning international network of digital content; VICE STUDIOS, a feature film and television production studio; VICE TV, an Emmy-winning international television network; a Peabody... award-winning NEWS division with the most Emmy-awarded nightly news broadcast; and VIRTUE, a global, full-service creative agency with 25 offices around the world. VICE Media Group’s portfolio includes Refinery29, the leading global media and entertainment company focused on women; PULSE Films, a London-based next-generation production studio with outposts in Los Angeles, New York, Paris and Berlin; i-D, a global digital and bimonthly magazine defining fashion and contemporary culture; and Garage, a digital platform and biannual publication converging the worlds of art and design.
VICE Media Group’s portfolio includes Refinery29, the leading global media and entertainment company focused on women; PULSE Films, a London-based next-generation production studio with outposts in Los Angeles, New York, Paris and Berlin; i-D, a global digital and bimonthly magazine defining fashion and contemporary culture; and Garage, a digital platform and biannual publication converging the worlds of art and design.
About VICE
An international media company that captures people at the heart of stories, and focuses on the ideas, issues, and context that other outlets miss. Launched in 1994, VICE operates in 35 cities across the globe, making 1500 pieces of content every day with a focus on five lines of business: VICE Digital, an award-winning international network of digital content; VICE STUDIOS, a feature film and television production studio; VICELAND, an Emmy-winning international television network; a Peabody award-winning NEWS division; and VIRTUE, a global, full-service creative agency with 21 offices around the world.
VICE x Team
The insights team at VICE is responsible for creating thought leadership and strategic thinking that fuels the growth of VICE Media Group and its partners. We are experts in primary research methodologies – both qualitative and quantitative - but also surface insights from across VICE’s ecosystem such as content analytics, campaign performance, our DMP and some third party data sources. The team is as much analytical as it is creative. We thrive on curiosity, ambition and collaboration – within the team and across departments.
Role x You
You are a passionate, strategic and detail-oriented researcher who is well versed in a variety of methodologies but also wants to break with convention and create new ways to gather, analyze and tell stories with data and information.
In the short term you will manage research initiatives for both VICE and partner brands. This includes working with teammates to translate business objectives into a research approach, crafting the research instruments, fielding the project and analyzing the results. You will work on bespoke research projects for internal departments, external clients and thought leadership for the company as a whole.
After 6 months in this role you will manage projects more independently, honing your strategic thinking and storytelling skills to develop thought provoking and actionable takeaways. You’ll be passionate about developing creative ways to display data and information.
And after a year you’ll grow to lead some projects on your own and be actively sharing insights internally through workshops and externally at client presentations.
Qualifications
You have these:
• Minimum of 4 years of experience in consumer research and constantly curious about the world around you
• Solid project management and organizational skills with strong detail orientation and ability to multitask
• Proficiency with data analysis tools
• Ability to analyze and summarize data and information across sources and methodologies
We’d love if you also had these:
• Experience with both qualitative and quantitative research
• Excellent verbal, written and presentation skills
• Previous experience at a media company
We want to find people who believe in our goals and feel inspired enough to grow while they’re here to fill the role, rather than someone who checks the boxes but isn’t invested. We encourage you to apply and show us what you’ve got.
If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.
Working at VICE
VICE prioritizes the ideas and people that other media companies miss. We believe that innovation is a direct result of diverse, inclusive cultures so we don’t just “tolerate” differences, we celebrate it and see it as essential to our staff, culture, and business. To learn more read the VICE Guide to VICE
Agencies: VICE Media Group is not partnering with agencies nor accepts unsolicited resumes and will not be responsible for any fees or expenses related to such unsolicited resumes and/or applicants Show more details...
VICE Media Group is the world’s largest independent youth media company. Launched in 1994, VICE has offices in 35 cities across the globe with a focus on five key businesses: VICE.com, an award-winning international network of digital content; VICE STUDIOS, a feature film and television production studio; VICE TV, an Emmy-winning international television network; a Peabody... award-winning NEWS division with the most Emmy-awarded nightly news broadcast; and VIRTUE, a global, full-service creative agency with 25 offices around the world. VICE Media Group’s portfolio includes Refinery29, the leading global media and entertainment company focused on women; PULSE Films, a London-based next-generation production studio with outposts in Los Angeles, New York, Paris and Berlin; i-D, a global digital and bimonthly magazine defining fashion and contemporary culture; and Garage, a digital platform and biannual publication converging the worlds of art and design.
VICE Media Group’s portfolio includes Refinery29, the leading global media and entertainment company focused on women; PULSE Films, a London-based next-generation production studio with outposts in Los Angeles, New York, Paris and Berlin; i-D, a global digital and bimonthly magazine defining fashion and contemporary culture; and Garage, a digital platform and biannual publication converging the worlds of art and design.
About VICE
An international media company that captures people at the heart of stories, and focuses on the ideas, issues, and context that other outlets miss. Launched in 1994, VICE operates in 35 cities across the globe, making 1500 pieces of content every day with a focus on five lines of business: VICE Digital, an award-winning international network of digital content; VICE STUDIOS, a feature film and television production studio; VICELAND, an Emmy-winning international television network; a Peabody award-winning NEWS division; and VIRTUE, a global, full-service creative agency with 21 offices around the world.
VICE x Team
The insights team at VICE is responsible for creating thought leadership and strategic thinking that fuels the growth of VICE Media Group and its partners. We are experts in primary research methodologies – both qualitative and quantitative - but also surface insights from across VICE’s ecosystem such as content analytics, campaign performance, our DMP and some third party data sources. The team is as much analytical as it is creative. We thrive on curiosity, ambition and collaboration – within the team and across departments.
Role x You
You are a passionate, strategic and detail-oriented researcher who is well versed in a variety of methodologies but also wants to break with convention and create new ways to gather, analyze and tell stories with data and information.
In the short term you will manage research initiatives for both VICE and partner brands. This includes working with teammates to translate business objectives into a research approach, crafting the research instruments, fielding the project and analyzing the results. You will work on bespoke research projects for internal departments, external clients and thought leadership for the company as a whole.
After 6 months in this role you will manage projects more independently, honing your strategic thinking and storytelling skills to develop thought provoking and actionable takeaways. You’ll be passionate about developing creative ways to display data and information.
And after a year you’ll grow to lead some projects on your own and be actively sharing insights internally through workshops and externally at client presentations.
Qualifications
You have these:
• Minimum of 4 years of experience in consumer research and constantly curious about the world around you
• Solid project management and organizational skills with strong detail orientation and ability to multitask
• Proficiency with data analysis tools
• Ability to analyze and summarize data and information across sources and methodologies
We’d love if you also had these:
• Experience with both qualitative and quantitative research
• Excellent verbal, written and presentation skills
• Previous experience at a media company
We want to find people who believe in our goals and feel inspired enough to grow while they’re here to fill the role, rather than someone who checks the boxes but isn’t invested. We encourage you to apply and show us what you’ve got.
If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.
Working at VICE
VICE prioritizes the ideas and people that other media companies miss. We believe that innovation is a direct result of diverse, inclusive cultures so we don’t just “tolerate” differences, we celebrate it and see it as essential to our staff, culture, and business. To learn more read the VICE Guide to VICE
Agencies: VICE Media Group is not partnering with agencies nor accepts unsolicited resumes and will not be responsible for any fees or expenses related to such unsolicited resumes and/or applicants Show more details...
via Seattle, WA - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryThe International Consumer Financial Planning and Analysis (FP&A) team seeks a Finance Manager to support the continued expansion of our International Consumer business.
While it's always Day 1 at Amazon, this is especially the case in the International Consumer business, as we continue to delight new customers across the world.
We currently have dedicated marketplaces outside of North... America in the United Kingdom, Germany, Spain, Italy,
Job summaryThe International Consumer Financial Planning and Analysis (FP&A) team seeks a Finance Manager to support the continued expansion of our International Consumer business.
While it's always Day 1 at Amazon, this is especially the case in the International Consumer business, as we continue to delight new customers across the world.
We currently have dedicated marketplaces outside of North... America in the United Kingdom, Germany, Spain, Italy, France, Netherlands, Japan, Australia, Singapore, Sweden, Saudi Arabia, United Arab Emirates, Turkey, and Brazil, and are growing in foot print each year.
To support this rapidly expanding business, we are looking for the next generation of great Finance talent to collaborate with multiple Regional Finance and Business teams and assorted Corporate HQ teams to increase financial understanding, improve current processes, deliver overall results, work hard, have fun, and make history.
Specifically, you will be a key leader on the Reporting, Analytics, and Planning function across the International Consumer portfolio.
This is an exciting role that will have full P&L responsibility in leading the budgeting, forecasting, and reporting of the aforementioned countries in the International Consumer portfolio, and also generating financial insights to positively influence the trajectory of the International Consumer business.
The successful candidate will be a self-starting contributor with effective business partnership experience and proven abilities to manage complex projects and dive deep into the details when needed.
This person will partner with finance and business leaders across several teams to provide strategic guidance, tactical direction, and decision support, and preferably has a track record of being an excellent leader of people.
Key job responsibilities Drive process harmonization and simplification through collaboration with Regional Finance and Business stakeholders Lead ad hoc analyses, benchmarking and other forward looking initiatives across International Consumer With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues.
You improve controls to address financial risk and support frugality Improve communications among countries leading to enhanced oversight and visibility by corporate senior leadership Support in continued team development by providing direction and mentoring to finance team members.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
While it's always Day 1 at Amazon, this is especially the case in the International Consumer business, as we continue to delight new customers across the world.
We currently have dedicated marketplaces outside of North... America in the United Kingdom, Germany, Spain, Italy, France, Netherlands, Japan, Australia, Singapore, Sweden, Saudi Arabia, United Arab Emirates, Turkey, and Brazil, and are growing in foot print each year.
To support this rapidly expanding business, we are looking for the next generation of great Finance talent to collaborate with multiple Regional Finance and Business teams and assorted Corporate HQ teams to increase financial understanding, improve current processes, deliver overall results, work hard, have fun, and make history.
Specifically, you will be a key leader on the Reporting, Analytics, and Planning function across the International Consumer portfolio.
This is an exciting role that will have full P&L responsibility in leading the budgeting, forecasting, and reporting of the aforementioned countries in the International Consumer portfolio, and also generating financial insights to positively influence the trajectory of the International Consumer business.
The successful candidate will be a self-starting contributor with effective business partnership experience and proven abilities to manage complex projects and dive deep into the details when needed.
This person will partner with finance and business leaders across several teams to provide strategic guidance, tactical direction, and decision support, and preferably has a track record of being an excellent leader of people.
Key job responsibilities Drive process harmonization and simplification through collaboration with Regional Finance and Business stakeholders Lead ad hoc analyses, benchmarking and other forward looking initiatives across International Consumer With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues.
You improve controls to address financial risk and support frugality Improve communications among countries leading to enhanced oversight and visibility by corporate senior leadership Support in continued team development by providing direction and mentoring to finance team members.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure... AD, Bon Appétit and Wired, among others. Condé
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure... AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming.
Job Description
Location:
New York, NY
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming.
Key Responsibilities And Requirements
• Drive Global Consumer Revenue Portfolio P&L by achieving acquisition, monetization and retention targets across subscription and membership businesses.
• Develop strategic programming with the Global Editorial Directors and Market MDs to future proof consumer revenue across multiple revenue streams
• Combine subscription analytics and data insights with deep brand knowledge to bring all activities to life in a profitable and creatively compelling way
• Own global planning for all consumer programs, including tentpole events and brand moments - lead cross-functionally, bringing teams together across multiple markets and discipline to drive brand planning, keeping visibility across all revenue lines and activities
• Deliver against global consumer revenue targets in partnership with Regional Consumer Marketing GTM leads
• Develop profitable and world class subscription, membership, box continuity and event programs with the goal of expanding audiences, driving new ways of engagement for CN, and delivering incremental revenue opportunities globally.
• Partner with SVP, Commerce Revenue and SVP, Global Events to integrate commerce and events opportunities into membership programming, where appropriate
• Develop pilot programs for new initiatives and drive the subsequent roll-out in partnership with the GTM teams.
• Lead the relationship with Product and Data to drive a shared strategic roadmap and advance our strategic projects across brands
• Partner with the Martech, Product and Data teams to develop strategies that capitalize on new capabilities and build a roadmap for consumer revenue innovation
• Development of innovation and testing agendas to inform the rollout of profitable subscription and membership programs
• Leverage first-party-data to drive profitable subscriber growth at or below CAC targets.
• Deliver global pricing and offer strategies across all brands. Partner with GTM teams to ensure appropriate a/b testing is in place to ensure desired results and to share best practices across markets and the broader brand portfolio
• Own strategy, in partnership with cross-functional teams, to evolve global audiences from unknown to known
• Drive creative and product briefs for global marketing programs/campaigns to ensure a global concept, in partnership with the Brand team. Partner with Regional teams on local execution of the global campaign strategy
• Lead the development of board reports and quarterly global brand strategy reports
• Motivate and inspire a global team of markets to bring new consumer-centric ideas forward while delivering year-over-year business-as-usual revenue growth
Essential Skills & Requirements
• Ability to own and drive consumer P&L (including direct-to-consumer subscriptions)
• Highly analytical and creative thinker and leader
• Aptitude for innovation and creating new direct-to-consumer business models
• Global direct-to-consumer business mindset and experience
• Excellent communicator and collaborator with cross functional teams
• Strong leadership profile and ability to work effectively in a global matrix
• First class influencing skills
• Extensive direct-to-consumer digital and mobile marketing experience, including working and effectively collaborating with global teams in a matrix organization
• Strong experience and understanding of multi-channel marketing including mobile, digital, social, video, audio, print and events
• Good understanding of publishing and media industry
• International travel required
Base Salary: $275,000 - $375,000
What happens next?
If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.
Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics Show more details...
Job Description
Location:
New York, NY
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others. Condé Nast Entertainment was launched in 2011 to develop film, television and premium digital video programming.
Key Responsibilities And Requirements
• Drive Global Consumer Revenue Portfolio P&L by achieving acquisition, monetization and retention targets across subscription and membership businesses.
• Develop strategic programming with the Global Editorial Directors and Market MDs to future proof consumer revenue across multiple revenue streams
• Combine subscription analytics and data insights with deep brand knowledge to bring all activities to life in a profitable and creatively compelling way
• Own global planning for all consumer programs, including tentpole events and brand moments - lead cross-functionally, bringing teams together across multiple markets and discipline to drive brand planning, keeping visibility across all revenue lines and activities
• Deliver against global consumer revenue targets in partnership with Regional Consumer Marketing GTM leads
• Develop profitable and world class subscription, membership, box continuity and event programs with the goal of expanding audiences, driving new ways of engagement for CN, and delivering incremental revenue opportunities globally.
• Partner with SVP, Commerce Revenue and SVP, Global Events to integrate commerce and events opportunities into membership programming, where appropriate
• Develop pilot programs for new initiatives and drive the subsequent roll-out in partnership with the GTM teams.
• Lead the relationship with Product and Data to drive a shared strategic roadmap and advance our strategic projects across brands
• Partner with the Martech, Product and Data teams to develop strategies that capitalize on new capabilities and build a roadmap for consumer revenue innovation
• Development of innovation and testing agendas to inform the rollout of profitable subscription and membership programs
• Leverage first-party-data to drive profitable subscriber growth at or below CAC targets.
• Deliver global pricing and offer strategies across all brands. Partner with GTM teams to ensure appropriate a/b testing is in place to ensure desired results and to share best practices across markets and the broader brand portfolio
• Own strategy, in partnership with cross-functional teams, to evolve global audiences from unknown to known
• Drive creative and product briefs for global marketing programs/campaigns to ensure a global concept, in partnership with the Brand team. Partner with Regional teams on local execution of the global campaign strategy
• Lead the development of board reports and quarterly global brand strategy reports
• Motivate and inspire a global team of markets to bring new consumer-centric ideas forward while delivering year-over-year business-as-usual revenue growth
Essential Skills & Requirements
• Ability to own and drive consumer P&L (including direct-to-consumer subscriptions)
• Highly analytical and creative thinker and leader
• Aptitude for innovation and creating new direct-to-consumer business models
• Global direct-to-consumer business mindset and experience
• Excellent communicator and collaborator with cross functional teams
• Strong leadership profile and ability to work effectively in a global matrix
• First class influencing skills
• Extensive direct-to-consumer digital and mobile marketing experience, including working and effectively collaborating with global teams in a matrix organization
• Strong experience and understanding of multi-channel marketing including mobile, digital, social, video, audio, print and events
• Good understanding of publishing and media industry
• International travel required
Base Salary: $275,000 - $375,000
What happens next?
If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.
Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics Show more details...
via Salary.com
posted_at: 25 days agoschedule_type: Full-time
Job Description
Are You Ready to Make It Happen at Mondelez International...
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You manage technical and scientific professionals to provide consumer science support to projects and programs and develop the technical content for strategic plans and initiatives.
How you will contribute
You will support projects or programs (including research design) to meet objectives, produce
Job Description
Are You Ready to Make It Happen at Mondelez International...
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You manage technical and scientific professionals to provide consumer science support to projects and programs and develop the technical content for strategic plans and initiatives.
How you will contribute
You will support projects or programs (including research design) to meet objectives, produce quality, actionable data and make recommendations to ensure the projects or programs are completed to the required standards and within the agreed to timetables. In this role, you will help develop departmental plans and budgets in line with corporate requirements, direct qualitative and quantitative consumer research, ensure there is a consumer-centric approach to all programs and projects, and partner with stakeholders (including R&D and commercial/insights) to secure resources. You will also manage and coach staff to help them understand consumer science and hone their critical thinking and problem-solving skills.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
• A qualification in food science, engineering, psychology, sociology, food technology, food chemistry or similar area
• Consumer science including several years managing complex programs
• Managing a team of professionals
• Statistical theory and its application to sensory/consumer research
• Leading, Influencing and interacting cross-functionally at multiple organizational levels
• Partnering with clients and/or stakeholders
• Communicating and influencing skills and working collaboratively internally and externally in an ever changing commercial and technical environment
• Critical thinking and thought leadership to deliver complex, ambiguous programs
More about this role
What you need to know about this position:
Provide Consumer Science related support to Mondelez global legal entities, per service agreements. This includes the biscuit category as well as the categories within the Ventures team (Tate’s, Give and Go, Perfect Snack) and NA Business Unit but may also include support to other regions as organization priorities dictate.
The role contributes to the planning and implementation of assigned research programs/projects that lead to actionable business results.
The role requires the jobholder to work under a high degree of autonomy to plan and conduct independent projects as a fully engaged cross-functional partner interacting with senior leaders as required to align and deliver on research objectives. The jobholder develops project objectives and strategies independently in response to business needs and integrates input from other functional areas to drive towards solutions.
The jobholder is able to solve complex problems and get things done through both formal and informal channels. The jobholder significantly impacts the directions/quality of work done by other technical people and delivers expert technical knowledge representing the function.
The jobholder interacts regularly with key stakeholders and may direct activities of junior professionals and/or temporary staff while completing assignments. The jobholder interacts with CS/MDLZ senior leaders and professionals outside the company at professional meetings.
What extra ingredients you will bring:
• Lead and conduct single or multistage large programs/projects, delivering to the required standards and agreed timescales, including designing research to meet objectives, to produce good quality, actionable data, interpreting results, reporting/presenting findings, making recommendations and contributing to decision making.
• Lead category appraisal and DOE studies including the statistical principles applied as part of the overall research plan.
• Understands and applies multivariate statistical methods to gain deeper understanding and insights from research conducted when appropriate.
• Lead all aspects of consumer research both qualitative and quantitative including the integration/linking of descriptive and consumer data into a cohesive story.
• Lead the execution of CAD (Consumer Aided Design) work including leading the design of the research program and all executional elements including Knowledge Mapping, Value Diagramming, Product Labs and subsequent analysis and reporting of results.
• Effectively partner with stakeholders (R&D and Commercial / Insights) ensuring that the work is in line with the strategic priorities of the business.
• Assumes leadership role on cross-functional teams and interfaces with all levels of the organization.
• Work with the Consumer Science management team to prioritize workload.
• Seeks improvement on existing methods in line with good scientific principles.
• To provide support to the Consumer Science management team by role modelling leadership behaviors and deputizing for line manager as required.
• Look for opportunities to provide informal coaching and to share experience with more junior colleagues.
• Proactively seeking ways to improve all aspects of the department, including functional methodologies, practical solutions and facilities and presenting these ideas in an appropriate way to the Consumer Science management team.
• Contribute to CS Team goals by participating on teams where new methodologies and capability are evaluated, proposed and implemented.
• Ensure an efficient and safe running of the sensory laboratory, including maintenance of the quality system, ensuring that procedures are followed properly and highest standards of work and environment, health and safety are maintained.
• Ensure two-way communication between yourself and other team members.
Education / Certifications:
Bachelor’s/ Master of Food Science or Nutritional Psychology
Applied Sensory and Consumer Science Certificate
Job specific requirements:
10 years of experience required. Strong knowledge of statistical theory and its application to sensory/consumer research
Travel requirements:
10-20%
Work schedule:
Onsite in East Hanover, NJ
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Regular
Consumer Science
Science & Engineering Show more details...
Are You Ready to Make It Happen at Mondelez International...
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You manage technical and scientific professionals to provide consumer science support to projects and programs and develop the technical content for strategic plans and initiatives.
How you will contribute
You will support projects or programs (including research design) to meet objectives, produce quality, actionable data and make recommendations to ensure the projects or programs are completed to the required standards and within the agreed to timetables. In this role, you will help develop departmental plans and budgets in line with corporate requirements, direct qualitative and quantitative consumer research, ensure there is a consumer-centric approach to all programs and projects, and partner with stakeholders (including R&D and commercial/insights) to secure resources. You will also manage and coach staff to help them understand consumer science and hone their critical thinking and problem-solving skills.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
• A qualification in food science, engineering, psychology, sociology, food technology, food chemistry or similar area
• Consumer science including several years managing complex programs
• Managing a team of professionals
• Statistical theory and its application to sensory/consumer research
• Leading, Influencing and interacting cross-functionally at multiple organizational levels
• Partnering with clients and/or stakeholders
• Communicating and influencing skills and working collaboratively internally and externally in an ever changing commercial and technical environment
• Critical thinking and thought leadership to deliver complex, ambiguous programs
More about this role
What you need to know about this position:
Provide Consumer Science related support to Mondelez global legal entities, per service agreements. This includes the biscuit category as well as the categories within the Ventures team (Tate’s, Give and Go, Perfect Snack) and NA Business Unit but may also include support to other regions as organization priorities dictate.
The role contributes to the planning and implementation of assigned research programs/projects that lead to actionable business results.
The role requires the jobholder to work under a high degree of autonomy to plan and conduct independent projects as a fully engaged cross-functional partner interacting with senior leaders as required to align and deliver on research objectives. The jobholder develops project objectives and strategies independently in response to business needs and integrates input from other functional areas to drive towards solutions.
The jobholder is able to solve complex problems and get things done through both formal and informal channels. The jobholder significantly impacts the directions/quality of work done by other technical people and delivers expert technical knowledge representing the function.
The jobholder interacts regularly with key stakeholders and may direct activities of junior professionals and/or temporary staff while completing assignments. The jobholder interacts with CS/MDLZ senior leaders and professionals outside the company at professional meetings.
What extra ingredients you will bring:
• Lead and conduct single or multistage large programs/projects, delivering to the required standards and agreed timescales, including designing research to meet objectives, to produce good quality, actionable data, interpreting results, reporting/presenting findings, making recommendations and contributing to decision making.
• Lead category appraisal and DOE studies including the statistical principles applied as part of the overall research plan.
• Understands and applies multivariate statistical methods to gain deeper understanding and insights from research conducted when appropriate.
• Lead all aspects of consumer research both qualitative and quantitative including the integration/linking of descriptive and consumer data into a cohesive story.
• Lead the execution of CAD (Consumer Aided Design) work including leading the design of the research program and all executional elements including Knowledge Mapping, Value Diagramming, Product Labs and subsequent analysis and reporting of results.
• Effectively partner with stakeholders (R&D and Commercial / Insights) ensuring that the work is in line with the strategic priorities of the business.
• Assumes leadership role on cross-functional teams and interfaces with all levels of the organization.
• Work with the Consumer Science management team to prioritize workload.
• Seeks improvement on existing methods in line with good scientific principles.
• To provide support to the Consumer Science management team by role modelling leadership behaviors and deputizing for line manager as required.
• Look for opportunities to provide informal coaching and to share experience with more junior colleagues.
• Proactively seeking ways to improve all aspects of the department, including functional methodologies, practical solutions and facilities and presenting these ideas in an appropriate way to the Consumer Science management team.
• Contribute to CS Team goals by participating on teams where new methodologies and capability are evaluated, proposed and implemented.
• Ensure an efficient and safe running of the sensory laboratory, including maintenance of the quality system, ensuring that procedures are followed properly and highest standards of work and environment, health and safety are maintained.
• Ensure two-way communication between yourself and other team members.
Education / Certifications:
Bachelor’s/ Master of Food Science or Nutritional Psychology
Applied Sensory and Consumer Science Certificate
Job specific requirements:
10 years of experience required. Strong knowledge of statistical theory and its application to sensory/consumer research
Travel requirements:
10-20%
Work schedule:
Onsite in East Hanover, NJ
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
Job Type
Regular
Consumer Science
Science & Engineering Show more details...
via ZipRecruiter
posted_at: 11 days agoschedule_type: Full-time
The Role
Are you a biotech marketer, who has always asked, "why does every pharma brand look and act the same way?" Have you been looking for a place to do things differently? Do you love a fast pace and get excited with the idea of launching products and a mRNA platform with a company with exponential growth? Consider joining the Moderna Commercial team where we are changing the future of... medicine. Located in Cambridge, MA corporate headquarters,
The Role
Are you a biotech marketer, who has always asked, "why does every pharma brand look and act the same way?" Have you been looking for a place to do things differently? Do you love a fast pace and get excited with the idea of launching products and a mRNA platform with a company with exponential growth? Consider joining the Moderna Commercial team where we are changing the future of... medicine. Located in Cambridge, MA corporate headquarters, the Associate Director, Global Marketing - Consumer, COVID-19 will take responsibility and ownership for developing and executing the Global Consumer brand plan for Moderna's COVID-19 Franchise.
Spikevax Bivalent is a truly groundbreaking product. Moderna launched Spikevax to the globe and continues to be seen as a leader in vaccine development in response to the COVID-19 pandemic. In this role, you will be joining Moderna at a critical time for Moderna and the COVID pipeline. As the pandemic and vaccines evolve, this role, within Moderna's newly chartered Vaccines commercial organization, will be responsible for preparing and executing "best in class" global brand plans, manage launch excellence, develop digital strategies and tactics as well as work closely with the markets throughout the globe.
Here's What You'll Do
• Refine and lead the global consumer marketing strategy for the COVID-19 vaccines using your experience in local markets to help scale Global Strategy. Includes: market development, brand value and differentiation, launch planning, pre-launch and launch execution
• Leverage customer insights, segmentation, personas and consumer journey work to develop best in class engagement plan for the Moderna COVID Franchise.
• Bring a deep understanding and data-driven point of view of digital, including owned and paid media, content partnerships and how to navigate the complex system of advertising
• Collaborate with the commercial, medical, and regulatory teams at every stage of development through launch, navigating the complexities inherent in rapid response vaccine development. You'll work with a multitude of internal and external stakeholders to drive a smooth and successful product launch(s)
• Bring your relentless drive and ambition for excellence to assess and define the key consumer value drivers, brand narrative, and consumer go-to-market strategy across a multichannel approach for a complex ecosystem of healthcare providers, governments, health systems, and consumers
• Deliver best-practice project management oversight for all market defining and launch activities.
• Be a key player in building Moderna's Vaccines commercial organization, in partnership with a newly forming team that will blaze trails in brand new markets and grow Moderna at an accelerated pace
• Comply with corporate policies and procedures as well as all applicable healthcare laws and regulations
• Work closely with Regional / Country Marketing and Commercial leaders to translate the global marketing strategy in operational regional/ local plans where relevant
Here's What You'll Need (Minimum Qualifications)
• Bachelor's Degree required
• 8+ years of experience within consumer marketing (either global or local), sales, or market access, with a successful track record leading market-launch brand strategies and brand teams in new and/or emerging markets
• Experience implementing tactical marketing, including using novel digital methods to activate and engage with targeted consumers and motivate them to achieved desired objectives
• Experience in developing and leading complex consumer pre-launch and launch stage marketing plans, with prior vaccine product and/or consumer product marketing experience highly desired
• Experience in the pharma industry and MLR review process will be important for the fast pace of COVID Commercialization and evolving respiratory vaccines landscape
Here's What You'll Need (Preferred Qualifications)
• Vaccines experience a plus
• MBA or advanced degree preferred
• Ability to collaborate among a range of key areas (marketing, field team, communications, promotion, physician, trade and consumer channels, pricing and contracting, and/or government payers) with public policy experience desirable
• A high degree of digital fluency, and a deep understanding with proven success, using digital strategies and tactics to analyze market and consumer segments and identify target consumer personas
• The preferred candidate will have demonstrated success executing launch marketing plans that were innovative and "game changing," and that established the market standard for the therapeutic area, brand segment, or disease
• The individual needs to demonstrate a competitive spirit and resiliency to take on "giants" in what will be a highly competitive race to commercialize the new mRNA Platform in vaccines
• Intense sense of urgency, curiosity, and ambition to excel and build something from the ground up, navigating all the requisite ambiguity and complexity that comes with writing the rulebook while executing in real time
• Excellent communication, presentation, collaboration and influencing skills across internal and external stakeholders
• Strong ability to work independently or as part of a team with the ability to self-motivate and get things done in a fast-paced environment
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.
Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:
• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
• Vacation, sick time and holidays
• Volunteer time to participate within your community
• Discretionary year-end shutdown
• Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Moderna is a smoke-free, alcohol-free and drug-free work environment.
Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We're focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO/AAP Employer)
#LI-SL1 Show more details...
Are you a biotech marketer, who has always asked, "why does every pharma brand look and act the same way?" Have you been looking for a place to do things differently? Do you love a fast pace and get excited with the idea of launching products and a mRNA platform with a company with exponential growth? Consider joining the Moderna Commercial team where we are changing the future of... medicine. Located in Cambridge, MA corporate headquarters, the Associate Director, Global Marketing - Consumer, COVID-19 will take responsibility and ownership for developing and executing the Global Consumer brand plan for Moderna's COVID-19 Franchise.
Spikevax Bivalent is a truly groundbreaking product. Moderna launched Spikevax to the globe and continues to be seen as a leader in vaccine development in response to the COVID-19 pandemic. In this role, you will be joining Moderna at a critical time for Moderna and the COVID pipeline. As the pandemic and vaccines evolve, this role, within Moderna's newly chartered Vaccines commercial organization, will be responsible for preparing and executing "best in class" global brand plans, manage launch excellence, develop digital strategies and tactics as well as work closely with the markets throughout the globe.
Here's What You'll Do
• Refine and lead the global consumer marketing strategy for the COVID-19 vaccines using your experience in local markets to help scale Global Strategy. Includes: market development, brand value and differentiation, launch planning, pre-launch and launch execution
• Leverage customer insights, segmentation, personas and consumer journey work to develop best in class engagement plan for the Moderna COVID Franchise.
• Bring a deep understanding and data-driven point of view of digital, including owned and paid media, content partnerships and how to navigate the complex system of advertising
• Collaborate with the commercial, medical, and regulatory teams at every stage of development through launch, navigating the complexities inherent in rapid response vaccine development. You'll work with a multitude of internal and external stakeholders to drive a smooth and successful product launch(s)
• Bring your relentless drive and ambition for excellence to assess and define the key consumer value drivers, brand narrative, and consumer go-to-market strategy across a multichannel approach for a complex ecosystem of healthcare providers, governments, health systems, and consumers
• Deliver best-practice project management oversight for all market defining and launch activities.
• Be a key player in building Moderna's Vaccines commercial organization, in partnership with a newly forming team that will blaze trails in brand new markets and grow Moderna at an accelerated pace
• Comply with corporate policies and procedures as well as all applicable healthcare laws and regulations
• Work closely with Regional / Country Marketing and Commercial leaders to translate the global marketing strategy in operational regional/ local plans where relevant
Here's What You'll Need (Minimum Qualifications)
• Bachelor's Degree required
• 8+ years of experience within consumer marketing (either global or local), sales, or market access, with a successful track record leading market-launch brand strategies and brand teams in new and/or emerging markets
• Experience implementing tactical marketing, including using novel digital methods to activate and engage with targeted consumers and motivate them to achieved desired objectives
• Experience in developing and leading complex consumer pre-launch and launch stage marketing plans, with prior vaccine product and/or consumer product marketing experience highly desired
• Experience in the pharma industry and MLR review process will be important for the fast pace of COVID Commercialization and evolving respiratory vaccines landscape
Here's What You'll Need (Preferred Qualifications)
• Vaccines experience a plus
• MBA or advanced degree preferred
• Ability to collaborate among a range of key areas (marketing, field team, communications, promotion, physician, trade and consumer channels, pricing and contracting, and/or government payers) with public policy experience desirable
• A high degree of digital fluency, and a deep understanding with proven success, using digital strategies and tactics to analyze market and consumer segments and identify target consumer personas
• The preferred candidate will have demonstrated success executing launch marketing plans that were innovative and "game changing," and that established the market standard for the therapeutic area, brand segment, or disease
• The individual needs to demonstrate a competitive spirit and resiliency to take on "giants" in what will be a highly competitive race to commercialize the new mRNA Platform in vaccines
• Intense sense of urgency, curiosity, and ambition to excel and build something from the ground up, navigating all the requisite ambiguity and complexity that comes with writing the rulebook while executing in real time
• Excellent communication, presentation, collaboration and influencing skills across internal and external stakeholders
• Strong ability to work independently or as part of a team with the ability to self-motivate and get things done in a fast-paced environment
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.
Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:
• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
• Vacation, sick time and holidays
• Volunteer time to participate within your community
• Discretionary year-end shutdown
• Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Moderna is a smoke-free, alcohol-free and drug-free work environment.
Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We're focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO/AAP Employer)
#LI-SL1 Show more details...
via LinkedIn
posted_at: 21 days agoschedule_type: Full-time
The Senior Coordinator (Business), Global Consumer Products will support all international CP territory leads on financial, legal, and quality control management. This role will include a focus on supporting the Japanese market and requires fluency in Japanese and English.
Responsibilities...
• Communicate in Japanese with local Japan-based licensees and retailers (royalty reporting, sales analysis, contract management, quality control, retail
The Senior Coordinator (Business), Global Consumer Products will support all international CP territory leads on financial, legal, and quality control management. This role will include a focus on supporting the Japanese market and requires fluency in Japanese and English.
Responsibilities...
• Communicate in Japanese with local Japan-based licensees and retailers (royalty reporting, sales analysis, contract management, quality control, retail marketing, and special events)
• Aggregate and analyze royalty reports, minimum guarantees, and sales projections across all international licensees to improve reliability, internal analysis, decision-making, and strategy
• Routinely monitor all international licensees’ monthly royalty reports to enforce compliance and accurate reporting
• Ensure that all international licensing agreements are tracked, executed, and processed in our financial and legal systems (ERA, Rights Logic, Appain, TrustLayer, BI)
• Diligently resolve open issues around accounts payable/receivable for all international licensees
• Work with Legal and local customs authorities to expedite international licensee shipments and assist in the protection of trademarks and property rights
• Coordinate and track retail marketing invoices/balances by territory, department, and branch office to maximize budget allocations
• Support each territory on quality control submissions using our MLB Style Guide and online design submission system (OpSec InSight)
• Onboard licensees on royalty reporting and design submissions/guidelines
• Work with Risk Management, licensees, and outside brokers on insurance coverage needs, as required by license agreements
Skills And Qualifications
• Bachelor’s degree and 3-4 years of experience in consumer products, brand management, marketing, or an analytically-intensive industry
• Written and spoken fluency in Japanese and English
• Strong quantitative analytic background, including superior Excel and PowerPoint skills
• Ability to manage multiple tasks and work with many areas throughout the company
• Excellent time management, decision-making, and organizational skills
• Excellent communication and presentation skills
• Ability to travel to multiple times per year including international travel
• Demonstrated baseball acumen
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.
MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!
Major League Baseball is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Are you ready to Step Up to the Plate? Apply below!
Per the NYC pay transparency law, the hiring range for this position is $60,000-$75,000.
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. MLB offers employees a full range of best in class benefits with no employee contributions towards medical, dental, and vision coverage premiums, as well as incentive and recognition programs, life insurance and automatic employer 401k contributions. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time
California Residents: Have you reviewed our CCPA policy?
California Consumer Privacy Act Policy Show more details...
Responsibilities...
• Communicate in Japanese with local Japan-based licensees and retailers (royalty reporting, sales analysis, contract management, quality control, retail marketing, and special events)
• Aggregate and analyze royalty reports, minimum guarantees, and sales projections across all international licensees to improve reliability, internal analysis, decision-making, and strategy
• Routinely monitor all international licensees’ monthly royalty reports to enforce compliance and accurate reporting
• Ensure that all international licensing agreements are tracked, executed, and processed in our financial and legal systems (ERA, Rights Logic, Appain, TrustLayer, BI)
• Diligently resolve open issues around accounts payable/receivable for all international licensees
• Work with Legal and local customs authorities to expedite international licensee shipments and assist in the protection of trademarks and property rights
• Coordinate and track retail marketing invoices/balances by territory, department, and branch office to maximize budget allocations
• Support each territory on quality control submissions using our MLB Style Guide and online design submission system (OpSec InSight)
• Onboard licensees on royalty reporting and design submissions/guidelines
• Work with Risk Management, licensees, and outside brokers on insurance coverage needs, as required by license agreements
Skills And Qualifications
• Bachelor’s degree and 3-4 years of experience in consumer products, brand management, marketing, or an analytically-intensive industry
• Written and spoken fluency in Japanese and English
• Strong quantitative analytic background, including superior Excel and PowerPoint skills
• Ability to manage multiple tasks and work with many areas throughout the company
• Excellent time management, decision-making, and organizational skills
• Excellent communication and presentation skills
• Ability to travel to multiple times per year including international travel
• Demonstrated baseball acumen
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.
MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!
Major League Baseball is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
Are you ready to Step Up to the Plate? Apply below!
Per the NYC pay transparency law, the hiring range for this position is $60,000-$75,000.
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. MLB offers employees a full range of best in class benefits with no employee contributions towards medical, dental, and vision coverage premiums, as well as incentive and recognition programs, life insurance and automatic employer 401k contributions. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time
California Residents: Have you reviewed our CCPA policy?
California Consumer Privacy Act Policy Show more details...
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