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What are the payment options available for CPS Energy customers? CPS Energy offers a variety of payment options for their customers, including online payments, automatic bank drafts, payment plans, and in-person payments at authorized payment locations.
What services does CPS Energy provide? CPS Energy provides electricity and natural gas services to residents and businesses in the San Antonio area. They also offer energy efficiency programs, renewable energy options, and assistance with billing and payment options.
What renewable energy options are available through CPS Energy? CPS Energy offers several renewable energy options for customers, including solar panel installations, community solar programs, and wind power purchase agreements. They also participate in the Texas Energy Market, which allows customers to choose their energy provider.
How can I contact CPS Energy customer service? You can contact CPS Energy customer service by calling their main customer service line at 210-353-2222 or by visiting their customer service center in person at 500 McCullough Ave, San Antonio, TX 78215.
Can I request a new electric or gas service with CPS Energy online? Yes, you can request a new electric or gas service with CPS Energy online by filling out their online service request form on their website. You will need to provide your contact information, service address, and desired start date for the new service.
How can I sign up for paperless billing with CPS Energy? To sign up for paperless billing with CPS Energy, simply log into your online account on their website and update your billing preferences to receive electronic statements instead of paper bills.
How can I report a power outage to CPS Energy? If you experience a power outage, you can report it to CPS Energy by calling their outage reporting line at 210-353-HELP (4357) or by using their online outage map on their website.
Does CPS Energy offer energy efficiency programs for customers? Yes, CPS Energy offers a range of energy efficiency programs for residential and commercial customers, including rebates for energy-efficient appliances, home energy audits, and discounted pricing on LED lighting.
Does CPS Energy offer assistance programs for low-income customers? Yes, CPS Energy offers assistance programs for low-income customers, including bill payment assistance, energy efficiency upgrades, and financial assistance for heating and cooling expenses. Customers can apply for these programs online or by contacting customer service.
What is the service area for CPS Energy? CPS Energy serves customers in the San Antonio area, including Bexar County and parts of surrounding counties in south-central Texas. They are the largest municipally owned energy utility in the United States, serving over 840,000 electric customers and 350,000 gas customers.