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Most recent job postings at cruiseline
via ZipRecruiter
posted_at: 16 days agoschedule_type: Full-time and Temp worksalary: 1K–1.4K a week
Housekeeper
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Housekeepers to join us for our 2024 season, with an... anticipated training date starting Spring 2024.
Housekeepers
Housekeeper
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Housekeepers to join us for our 2024 season, with an... anticipated training date starting Spring 2024.
Housekeepers work diligently to keep guest staterooms and public areas looking their best. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a housekeeper you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
• Responsible for creating and maintaining an environment that is clean, safe, and attractive for our guests.
• Prioritizing comfort and cleanliness of staterooms, facilities, and common areas around the ship.
• Acknowledge guests by name and kindly take action for all housekeeping related inquiries and service requests according to American Cruise Lines’ service standards.
• Vacuuming, sweeping, and mopping floors.
• Organizing inventory and stocking linen and supplies.
• Carefully cleaning up spills with appropriate equipment and notifying managers of necessary maintenance requests.
• Collecting and disposing of trash.
• Properly cleaning upholstered furniture and lounge spaces.
• Creating genuine relationships with our guests and catering to all housekeeping requests in an efficient manner.
• In addition to the routine housekeeping duties, Housekeepers may be required to perform other functions, such as greeting guests upon embarkation, and helping during special events including but not limited to afternoon tea and snacks and participate in evening cocktail parties.
Highlights:
• Pay – Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
• Hospitality Experience – This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
• Travel the Country – We have over 35 itineraries, spanning over 28 states in America.
• Crew Connections – Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information.
Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
• Job sites across the nation Show more details...
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Housekeepers to join us for our 2024 season, with an... anticipated training date starting Spring 2024.
Housekeepers work diligently to keep guest staterooms and public areas looking their best. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a housekeeper you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
• Responsible for creating and maintaining an environment that is clean, safe, and attractive for our guests.
• Prioritizing comfort and cleanliness of staterooms, facilities, and common areas around the ship.
• Acknowledge guests by name and kindly take action for all housekeeping related inquiries and service requests according to American Cruise Lines’ service standards.
• Vacuuming, sweeping, and mopping floors.
• Organizing inventory and stocking linen and supplies.
• Carefully cleaning up spills with appropriate equipment and notifying managers of necessary maintenance requests.
• Collecting and disposing of trash.
• Properly cleaning upholstered furniture and lounge spaces.
• Creating genuine relationships with our guests and catering to all housekeeping requests in an efficient manner.
• In addition to the routine housekeeping duties, Housekeepers may be required to perform other functions, such as greeting guests upon embarkation, and helping during special events including but not limited to afternoon tea and snacks and participate in evening cocktail parties.
Highlights:
• Pay – Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
• Hospitality Experience – This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
• Travel the Country – We have over 35 itineraries, spanning over 28 states in America.
• Crew Connections – Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information.
Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
• Job sites across the nation Show more details...
via ZipRecruiter
posted_at: 16 days agoschedule_type: Full-time and Temp worksalary: 1K–1.4K a week
Server
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Servers to join us for our 2024 season, with an anticipated... training date starting Spring 2024.
Servers are
Server
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Servers to join us for our 2024 season, with an anticipated... training date starting Spring 2024.
Servers are the waitstaff in our shipboard restaurant, lounge, and outdoor café. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a server you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
• Responsible for providing guests an elegant and memorable dining experience.
• Efficiently set-up and break-down breakfast, lunch, dinner, and cocktail hour including setting tables, arranging linen, silverware, china and glassware.
• Cater to all culinary requests in an efficient manner.
• Acknowledge guests by name, escort them to their tables, present food, and beverage menus, suggest particular courses and wines and kindly answer any questions they may have regarding menu items.
• Efficiently relay orders to the galley, and serve various courses and beverages with care, ensuring that all items look presentable and are properly garnished and decorated before serving.
• In addition to the routine restaurant duties, Servers may be required to perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and cater evening entertainment.
Highlights:
• Pay – Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
• Hospitality Experience – This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
• Travel the Country – We have over 35 itineraries, spanning over 28 states in America.
• Crew Connections – Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
• Job sites across the nation Show more details...
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. Through our modern ships and our dedicated crew, we are able to provide our guests with an exceptional cruise experience. We are currently looking for Servers to join us for our 2024 season, with an anticipated... training date starting Spring 2024.
Servers are the waitstaff in our shipboard restaurant, lounge, and outdoor café. You are the front line of the American Cruise Lines brand responsible for delivering exceptional guest service.
As a server you will work onboard for a temporary 28-week period. Successful candidates possess the following traits: hardworking, natural leader, ambitious, goal-oriented, and a team player.
Responsibilities:
• Responsible for providing guests an elegant and memorable dining experience.
• Efficiently set-up and break-down breakfast, lunch, dinner, and cocktail hour including setting tables, arranging linen, silverware, china and glassware.
• Cater to all culinary requests in an efficient manner.
• Acknowledge guests by name, escort them to their tables, present food, and beverage menus, suggest particular courses and wines and kindly answer any questions they may have regarding menu items.
• Efficiently relay orders to the galley, and serve various courses and beverages with care, ensuring that all items look presentable and are properly garnished and decorated before serving.
• In addition to the routine restaurant duties, Servers may be required to perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and cater evening entertainment.
Highlights:
• Pay – Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered during your time onboard, you have an extraordinary chance to save your earnings.
• Hospitality Experience – This is a strong foundation for a career in the hospitality industry and a fantastic way to build your resume.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid hospitality training from industry experts.
• Travel the Country – We have over 35 itineraries, spanning over 28 states in America.
• Crew Connections – Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
For shipboard employment, you must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and a positive attitude. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line.
• Job sites across the nation Show more details...
via Indeed
schedule_type: Full-time
INTERESTED TO EXPLORE A CAREER AT SEA?
This could be your lucky day! We invite you to read more about exciting shipboard opportunities on board M/S Pride of America, sailing year-round in Hawaii
...
ABOUT PRIDE OF AMERICA
Inaugurated in 2005, Pride of America is the first US-flagged cruise ship in nearly fifty years.
She is currently the only American registered major cruise ship serving the Hawaiian market from Honolulu, sailing to Kahului (Maui),
INTERESTED TO EXPLORE A CAREER AT SEA?
This could be your lucky day! We invite you to read more about exciting shipboard opportunities on board M/S Pride of America, sailing year-round in Hawaii
...
ABOUT PRIDE OF AMERICA
Inaugurated in 2005, Pride of America is the first US-flagged cruise ship in nearly fifty years.
She is currently the only American registered major cruise ship serving the Hawaiian market from Honolulu, sailing to Kahului (Maui), Lahaina (Maui), and Nawiliwili (Kauai).
Because she is flagged in the United States, Pride of America is required to carry a US crew. There are 935 crew employed on Pride of America.
NOW HIRING FOR SHIPBOARD POSITIONS
Norwegian Cruise Line is currently looking for energetic, hospitality-minded professionals with both recent and relevant experience in one of the following categories:
Assistant Cook
Assistant Waiter
Bar Waiter
Laundry Personnel
Restaurant Steward - Busser/Server
Photographer (1 year of experience required)
Sous Chef
Stateroom Steward - Hotel Room Housekeeping
Utility - Janitorial in Galley & Hotel
• *Please Note: Some positions may not have active deployment opportunities.
IMPORTANT REQUIREMENTS FOR ALL APPLICANTS:
You must have a GED or High School Diploma
You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard
Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification - - Credential (TWIC).
In order to qualify for an MMC you must:
Be at least 18 years of age
Be a US Citizen or Permanent Resident Alien
Pass Physical Exam/Drug Screen
Have a Reasonably Clear Background
COMPENSATION & BENEFITS HIGHLIGHTS,
Increased entry level salaries with overtime pay!
Potential gross minimum salary earnings ranging from $3,000.00 to $3,730.00 monthly, leading to a minimum of $18,000.00 to $22,380.00 gross base salary per assignment (based on a 6-month assignment and 56-hour work week)
Gratuity Pay (if eligible)
Big Personal Saving Opportunities! (room, food & transportation provided)
Paid training
Friends & Family discounts available
LEARN MORE ABOUT PRIDE OF AMERICA:
https://www.ncl.com/cruise-ship/pride-of-america
JOIN OUR VIRTUAL JOB FAIR!
We're always looking for new crew! Check out the below link to our Job Fair Calendar to RSVP to an upcoming event!
https://jobfaircalendar.splashthat.com/
LOGGING ON TO THE VIRTUAL EVENT:
· Please check the time difference if you don’t live in the EST zone.
· Plan to use earphone/ headset along with a webcam or smart device.
· Please sign-in 10 minutes prior to the beginning of the presentation and type your full name.
· If using a tablet or smartphone, you will need to download the "ZOOM Cloud Meetings" Application
TIME ZONE INFO:
If you’re in a different time zone, make sure to know what the time difference will be.
WHAT WILL I LEARN?
Our Recruiters will tell you all about life and work on board a cruise ship and then they'll begin conducting 1:1 virtual interviews.
It is a requirement to watch the entire presentation to be considered for an interview. Allow for 1-2 hours as on screen interviews will immediately follow the 45 minute presentation.
Job Type: Full-time
Pay: From $12.00 per hour
Shift:
• 10 hour shift
Ability to commute/relocate:
• Columbia, SC: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person Show more details...
This could be your lucky day! We invite you to read more about exciting shipboard opportunities on board M/S Pride of America, sailing year-round in Hawaii
...
ABOUT PRIDE OF AMERICA
Inaugurated in 2005, Pride of America is the first US-flagged cruise ship in nearly fifty years.
She is currently the only American registered major cruise ship serving the Hawaiian market from Honolulu, sailing to Kahului (Maui), Lahaina (Maui), and Nawiliwili (Kauai).
Because she is flagged in the United States, Pride of America is required to carry a US crew. There are 935 crew employed on Pride of America.
NOW HIRING FOR SHIPBOARD POSITIONS
Norwegian Cruise Line is currently looking for energetic, hospitality-minded professionals with both recent and relevant experience in one of the following categories:
Assistant Cook
Assistant Waiter
Bar Waiter
Laundry Personnel
Restaurant Steward - Busser/Server
Photographer (1 year of experience required)
Sous Chef
Stateroom Steward - Hotel Room Housekeeping
Utility - Janitorial in Galley & Hotel
• *Please Note: Some positions may not have active deployment opportunities.
IMPORTANT REQUIREMENTS FOR ALL APPLICANTS:
You must have a GED or High School Diploma
You must be legally authorized to work in the U.S. and qualify for a U.S. Coast Guard
Merchant Mariner Credential (MMC) as well as a Transportation Workers Identification - - Credential (TWIC).
In order to qualify for an MMC you must:
Be at least 18 years of age
Be a US Citizen or Permanent Resident Alien
Pass Physical Exam/Drug Screen
Have a Reasonably Clear Background
COMPENSATION & BENEFITS HIGHLIGHTS,
Increased entry level salaries with overtime pay!
Potential gross minimum salary earnings ranging from $3,000.00 to $3,730.00 monthly, leading to a minimum of $18,000.00 to $22,380.00 gross base salary per assignment (based on a 6-month assignment and 56-hour work week)
Gratuity Pay (if eligible)
Big Personal Saving Opportunities! (room, food & transportation provided)
Paid training
Friends & Family discounts available
LEARN MORE ABOUT PRIDE OF AMERICA:
https://www.ncl.com/cruise-ship/pride-of-america
JOIN OUR VIRTUAL JOB FAIR!
We're always looking for new crew! Check out the below link to our Job Fair Calendar to RSVP to an upcoming event!
https://jobfaircalendar.splashthat.com/
LOGGING ON TO THE VIRTUAL EVENT:
· Please check the time difference if you don’t live in the EST zone.
· Plan to use earphone/ headset along with a webcam or smart device.
· Please sign-in 10 minutes prior to the beginning of the presentation and type your full name.
· If using a tablet or smartphone, you will need to download the "ZOOM Cloud Meetings" Application
TIME ZONE INFO:
If you’re in a different time zone, make sure to know what the time difference will be.
WHAT WILL I LEARN?
Our Recruiters will tell you all about life and work on board a cruise ship and then they'll begin conducting 1:1 virtual interviews.
It is a requirement to watch the entire presentation to be considered for an interview. Allow for 1-2 hours as on screen interviews will immediately follow the 45 minute presentation.
Job Type: Full-time
Pay: From $12.00 per hour
Shift:
• 10 hour shift
Ability to commute/relocate:
• Columbia, SC: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person Show more details...
via ZipRecruiter
schedule_type: Full-time
Cruise & Excursions Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise & Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added... to our fleet, it is a great opportunity to join
Cruise & Excursions Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise & Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added... to our fleet, it is a great opportunity to join our shipboard management team!
The Cruise & Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise & Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise & Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.
This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction.
The Cruise & Excursions Director reports to the Hotel General Manager.
Responsibilities
• Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
• Create the daily Ship to Shore.
• Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization.
• Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
• Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
• Greet guests as they depart for and return from shore excursions.
• Perform bartending duties as needed with other management personnel.
• Accompany guests on daily excursions as a company representative and brand ambassador.
• Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service; confirmations will be communicated in writing 48-hours in advance of every service (24-hours in advance in the case of Day 2 excursions).
• Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
• Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
• Make daily Noon announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
• Present a detailed Officer’s Introduction and Excursions Briefing to guests at the beginning of every cruise.
• Assist in the delivery of the Safety Briefing with the Captain.
• Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.).
• Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up.
• Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
• Manage launch boat operations with the Mate.
• Purchase morning newspapers in port each day.
• Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
• Ensure that approved background music is playing in lounges before and after each activity, presentation and show.
• Create and update bulletin board daily.
• Coordinate weekly office inventory.
• Prepare folders and materials for turnaround day.
• Inform crew members of daily excursion offerings.
• Facilitate shore excursions component of the Hospitality Excellence Program.
• Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary.
• Oversee company representation at pre-cruise hotels on turnaround day (when applicable).
• Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
• Promote on board sales and brand loyalty program.
• Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities.
• Perform other reasonable duties as assigned by the Hotel Manager.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• Bachelor’s Degree in hospitality, tourism, or event management is preferred.
• Enthusiasm, confidence, and a can-do attitude.
• Strong public speaking skills.
• Strong social skills.
• Strong critical thinking skills.
• Strong sense of production and presentation.
• Basic knowledge of audio/visual equipment required.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• No living expenses aboard the ship (room and board are included).
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise & Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added... to our fleet, it is a great opportunity to join our shipboard management team!
The Cruise & Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise & Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise & Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.
This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction.
The Cruise & Excursions Director reports to the Hotel General Manager.
Responsibilities
• Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
• Create the daily Ship to Shore.
• Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization.
• Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
• Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
• Greet guests as they depart for and return from shore excursions.
• Perform bartending duties as needed with other management personnel.
• Accompany guests on daily excursions as a company representative and brand ambassador.
• Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service; confirmations will be communicated in writing 48-hours in advance of every service (24-hours in advance in the case of Day 2 excursions).
• Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
• Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
• Make daily Noon announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
• Present a detailed Officer’s Introduction and Excursions Briefing to guests at the beginning of every cruise.
• Assist in the delivery of the Safety Briefing with the Captain.
• Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.).
• Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up.
• Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
• Manage launch boat operations with the Mate.
• Purchase morning newspapers in port each day.
• Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
• Ensure that approved background music is playing in lounges before and after each activity, presentation and show.
• Create and update bulletin board daily.
• Coordinate weekly office inventory.
• Prepare folders and materials for turnaround day.
• Inform crew members of daily excursion offerings.
• Facilitate shore excursions component of the Hospitality Excellence Program.
• Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary.
• Oversee company representation at pre-cruise hotels on turnaround day (when applicable).
• Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
• Promote on board sales and brand loyalty program.
• Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities.
• Perform other reasonable duties as assigned by the Hotel Manager.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• Bachelor’s Degree in hospitality, tourism, or event management is preferred.
• Enthusiasm, confidence, and a can-do attitude.
• Strong public speaking skills.
• Strong social skills.
• Strong critical thinking skills.
• Strong sense of production and presentation.
• Basic knowledge of audio/visual equipment required.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• No living expenses aboard the ship (room and board are included).
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
via Salary.com
posted_at: 12 days agoschedule_type: Full-time
Cruise Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a... great opportunity to join our shipboard management team!
The
Cruise Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a... great opportunity to join our shipboard management team!
The Cruise Director is the most visible advocate for guests and is responsible for creating a fun atmosphere onboard while always engaging guests through a series of activities, shows, events, presentations and socializing throughout the cruise. The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous cruise/resort experience, extraordinarily polished presentation skills, collaborative approach, team spirit, and a passion for guest satisfaction.
Responsibilities:
• Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
• Effectively communicate to guests via the shipboard daily program, television, stage, public address system and one-on-one interaction and socialization.
• Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
• Greet guests as they depart for and return from shore excursions.
• Make daily Noon announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
• Meet with Excursions Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
• Create the daily Ship to Shore.
• Host Officer Introduction and Excursion Briefing.
• Assist in the delivery of the Safety Briefing with the Captain.
• Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, A/V requirements, etc.).
• Confirm entertainers 48-hours in advance; assist entertainers and onboard speaker’s A/V needs.
• Create and update bulletin board daily.
• Work with Excursions Director to prepare folders and materials for turnaround day.
• Act as company representative at pre-cruise hotels on turnaround day.
• Promote onboard sales and brand loyalty by hosting re-booking events.
• Oversee proper VIP guest service delivery.
• Communicate and report regularly to the Home Office as to the status of the cruise, guest issues and recovery, and the evaluations of Guest Speakers, Instructors and Entertainers.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• Previous experience required. Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be considered.
• Extremely polished speaking/presentation skills required.
• Strong social skills required.
• Strong critical thinking skills required.
• Must possess a strong sense of production and presentation.
• Basic knowledge of audio/visual equipment required.
• Must be enthusiastic, outgoing, confident, and always have a can-do attitude.
• Excellent time management and attention to detail.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• No living expenses aboard the ship (room and board are included).
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Cruise Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a... great opportunity to join our shipboard management team!
The Cruise Director is the most visible advocate for guests and is responsible for creating a fun atmosphere onboard while always engaging guests through a series of activities, shows, events, presentations and socializing throughout the cruise. The Cruise Director manages the entertainment, presentations, activities, events and communications on board. This leadership role requires an energetic, creative, talented individual with previous cruise/resort experience, extraordinarily polished presentation skills, collaborative approach, team spirit, and a passion for guest satisfaction.
Responsibilities:
• Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
• Effectively communicate to guests via the shipboard daily program, television, stage, public address system and one-on-one interaction and socialization.
• Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
• Greet guests as they depart for and return from shore excursions.
• Make daily Noon announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
• Meet with Excursions Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
• Create the daily Ship to Shore.
• Host Officer Introduction and Excursion Briefing.
• Assist in the delivery of the Safety Briefing with the Captain.
• Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, A/V requirements, etc.).
• Confirm entertainers 48-hours in advance; assist entertainers and onboard speaker’s A/V needs.
• Create and update bulletin board daily.
• Work with Excursions Director to prepare folders and materials for turnaround day.
• Act as company representative at pre-cruise hotels on turnaround day.
• Promote onboard sales and brand loyalty by hosting re-booking events.
• Oversee proper VIP guest service delivery.
• Communicate and report regularly to the Home Office as to the status of the cruise, guest issues and recovery, and the evaluations of Guest Speakers, Instructors and Entertainers.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• Previous experience required. Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be considered.
• Extremely polished speaking/presentation skills required.
• Strong social skills required.
• Strong critical thinking skills required.
• Must possess a strong sense of production and presentation.
• Basic knowledge of audio/visual equipment required.
• Must be enthusiastic, outgoing, confident, and always have a can-do attitude.
• Excellent time management and attention to detail.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• No living expenses aboard the ship (room and board are included).
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
via ZipRecruiter
schedule_type: Full-time
Executive Chef
American Cruise Lines, the largest cruise line in the United States, is looking to add multiple Executive Chefs to our shipboard team on America’s rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience. We make it a top priority to offer a... first-class dining experience at every meal. Exceptional
Executive Chef
American Cruise Lines, the largest cruise line in the United States, is looking to add multiple Executive Chefs to our shipboard team on America’s rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience. We make it a top priority to offer a... first-class dining experience at every meal. Exceptional cuisine is prepared by chefs who have extensive culinary credentials and training from some of the most prestigious culinary institutes. Using only the freshest ingredients, menus are inspired by regional and local specialties.
The Shipboard Executive Chef is responsible for delivering the best tasting food a culinary experience at every meal. This is a hands-on working position. The Executive Chef will be intimately involved with every plate served to our passengers through general planning, preparation, and presentation. We are seeking those who will possess leadership and management skills while directing, coaching, supporting, supervising, and evaluating the performance of all Galley Crew Members.
While living onboard, our Chefs enjoy comfortable living quarters and a challenging culinary working environment. Our Galleys are well equipped with a spectacular view.
Responsibilities:
• Oversee the preparation of all the meals for our passengers and crew.
• Set-up, maintain, and break down station according to FDA Standards.
• Taste all products produced to assess quality.
• Be in direct contact with other culinary team members to keep track of product shortages and equipment maintenance issues.
• Prepare and serve items in accordance with established procedures, recipes, portion size and presentations standards.
• Maintain accurate counts on all food items prepared ensuring no discrepancies in amount of food needed verses amount of food prepared.
• Schedule production of all fresh ingredients to maintain an inventory of food at all times.
• Use food production equipment according to manufacturer’s instructions.
• Clean and maintain station while practicing exceptional safety, sanitation, and organizational skills.
• Maintain a professional appearance at all times.
• Report to work as scheduled, in uniform, clean shaven (for males) and ready for the daily tasks at hand.
• Maintain a professional relationship with all coworkers.
• Ensure that each guest has a positive and memorable experience.
• Understand and have knowledge of safety, sanitation, and food handling procedures.
• Commitment to quality service, and food & beverage knowledge.
• Adapt and adjust on a daily basis as last minute requests or changes may occur.
Qualifications:
• Must be able to work around 12 hours per day.
• Minimum 6-8 years’ experience in full-service resort, hotel, country club & banquets.
• Familiar with food safety standards.
• Ability to multi-task, take direction, and be a team player.
• Ability to work with composure under pressure.
• Possess problem solving skills, self-motivation, and organization.
• Must be able to speak, read, and understand basic cooking recipes and adhere to directions.
• An effective leader who can effectively control his/her time management.
• Excellent oral communication and interpersonal skills.
• Must be able to pass a pre-employment drug test.
• Complete criminal background check.
• Training and Teaching experience.
Work Schedule:
• 7 days per week while onboard the ship.
• 8 weeks working and living onboard the ship with 1-2 weeks of unpaid vacation.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
American Cruise Lines, the largest cruise line in the United States, is looking to add multiple Executive Chefs to our shipboard team on America’s rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience. We make it a top priority to offer a... first-class dining experience at every meal. Exceptional cuisine is prepared by chefs who have extensive culinary credentials and training from some of the most prestigious culinary institutes. Using only the freshest ingredients, menus are inspired by regional and local specialties.
The Shipboard Executive Chef is responsible for delivering the best tasting food a culinary experience at every meal. This is a hands-on working position. The Executive Chef will be intimately involved with every plate served to our passengers through general planning, preparation, and presentation. We are seeking those who will possess leadership and management skills while directing, coaching, supporting, supervising, and evaluating the performance of all Galley Crew Members.
While living onboard, our Chefs enjoy comfortable living quarters and a challenging culinary working environment. Our Galleys are well equipped with a spectacular view.
Responsibilities:
• Oversee the preparation of all the meals for our passengers and crew.
• Set-up, maintain, and break down station according to FDA Standards.
• Taste all products produced to assess quality.
• Be in direct contact with other culinary team members to keep track of product shortages and equipment maintenance issues.
• Prepare and serve items in accordance with established procedures, recipes, portion size and presentations standards.
• Maintain accurate counts on all food items prepared ensuring no discrepancies in amount of food needed verses amount of food prepared.
• Schedule production of all fresh ingredients to maintain an inventory of food at all times.
• Use food production equipment according to manufacturer’s instructions.
• Clean and maintain station while practicing exceptional safety, sanitation, and organizational skills.
• Maintain a professional appearance at all times.
• Report to work as scheduled, in uniform, clean shaven (for males) and ready for the daily tasks at hand.
• Maintain a professional relationship with all coworkers.
• Ensure that each guest has a positive and memorable experience.
• Understand and have knowledge of safety, sanitation, and food handling procedures.
• Commitment to quality service, and food & beverage knowledge.
• Adapt and adjust on a daily basis as last minute requests or changes may occur.
Qualifications:
• Must be able to work around 12 hours per day.
• Minimum 6-8 years’ experience in full-service resort, hotel, country club & banquets.
• Familiar with food safety standards.
• Ability to multi-task, take direction, and be a team player.
• Ability to work with composure under pressure.
• Possess problem solving skills, self-motivation, and organization.
• Must be able to speak, read, and understand basic cooking recipes and adhere to directions.
• An effective leader who can effectively control his/her time management.
• Excellent oral communication and interpersonal skills.
• Must be able to pass a pre-employment drug test.
• Complete criminal background check.
• Training and Teaching experience.
Work Schedule:
• 7 days per week while onboard the ship.
• 8 weeks working and living onboard the ship with 1-2 weeks of unpaid vacation.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
via ZipRecruiter
schedule_type: Full-time
Pastry Chef
American Cruise Lines, the largest cruise line in the United States, is looking to add multiple Pastry Chefs to our shipboard team for the 2024 season on America’s rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience...
The Pastry Chef should have the culinary expertise and experience to make a
Pastry Chef
American Cruise Lines, the largest cruise line in the United States, is looking to add multiple Pastry Chefs to our shipboard team for the 2024 season on America’s rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience...
The Pastry Chef should have the culinary expertise and experience to make a wide variety of desserts and baked goods, including confectionary work. They must be able to understand and appreciate the subtleties of flavor pairings and different tastes, as well as have a good aesthetic sense for food and pastry presentation. This position is responsible for adhering to the daily menu matrix consisting of desserts, pastries, breads and other duties assigned by the Executive Chef. The Pastry Chef must be creative and continually researching and testing new and different dessert and baking recipes to ensure that each guest and crew have an exceptional dining experience.
While living onboard, our chefs enjoy comfortable living quarters and a challenging culinary working environment. Our galleys are well equipped with a spectacular view.
Responsibilities:
• Oversee creativity and prepare all desserts, bread, pastries, cookies, etc. required for vessel each day.
• Prepare and serve items in accordance with established procedures, recipes, portion size, and presentations standards.
• Set-up, maintain, and breaks down station according to FDA Standards.
• Taste all products produced to assess quality.
• Notify the Executive Chef of any product shortages or equipment maintenance issues.
• Maintain accurate counts on all food items prepared to prevent discrepancies between amount of food needed and food prepared.
• Schedule the production of all baked goods.
• Always maintain an inventory of fresh baked goods.
• Use food production equipment according to manufacturer’s instructions.
• Maintain a professional appearance at all times.
• Ensure that each guest has a positive and memorable experience.
Qualifications:
• Ability to work around 12 hours per day.
• An Associate’s degree in Culinary Arts or pastry & baking, and/or 3-5 years of experience with an emphasis on quality production.
• Ability to reach, bend, and frequently lift/move items up to 50 lbs.
• Ability to work in a standing position for extended amounts of time.
• Basic understanding of professional baking and pastries and food & beverage knowledge..
• Problem solving skills, organization skills, and self-motivation.
• Commitment to quality service.
• Ability to multi-task and work in a team environment.
• Ability to work calmly and effectively under pressure.
• Ability to adapt and adjust daily to last-minute requests or changes.
• Must be able to pass a pre-employment drug test.
• Must complete a criminal background check.
Work Schedule:
• 7 days per week while onboard the ship.
• 5 weeks working and living onboard the ship with 1-2 weeks of unpaid vacation.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
American Cruise Lines, the largest cruise line in the United States, is looking to add multiple Pastry Chefs to our shipboard team for the 2024 season on America’s rivers. Our shipboard team supports a combined fleet of ships sailing through various itineraries across the nation from contemporary riverboats to paddlewheel queens for a steamboat experience...
The Pastry Chef should have the culinary expertise and experience to make a wide variety of desserts and baked goods, including confectionary work. They must be able to understand and appreciate the subtleties of flavor pairings and different tastes, as well as have a good aesthetic sense for food and pastry presentation. This position is responsible for adhering to the daily menu matrix consisting of desserts, pastries, breads and other duties assigned by the Executive Chef. The Pastry Chef must be creative and continually researching and testing new and different dessert and baking recipes to ensure that each guest and crew have an exceptional dining experience.
While living onboard, our chefs enjoy comfortable living quarters and a challenging culinary working environment. Our galleys are well equipped with a spectacular view.
Responsibilities:
• Oversee creativity and prepare all desserts, bread, pastries, cookies, etc. required for vessel each day.
• Prepare and serve items in accordance with established procedures, recipes, portion size, and presentations standards.
• Set-up, maintain, and breaks down station according to FDA Standards.
• Taste all products produced to assess quality.
• Notify the Executive Chef of any product shortages or equipment maintenance issues.
• Maintain accurate counts on all food items prepared to prevent discrepancies between amount of food needed and food prepared.
• Schedule the production of all baked goods.
• Always maintain an inventory of fresh baked goods.
• Use food production equipment according to manufacturer’s instructions.
• Maintain a professional appearance at all times.
• Ensure that each guest has a positive and memorable experience.
Qualifications:
• Ability to work around 12 hours per day.
• An Associate’s degree in Culinary Arts or pastry & baking, and/or 3-5 years of experience with an emphasis on quality production.
• Ability to reach, bend, and frequently lift/move items up to 50 lbs.
• Ability to work in a standing position for extended amounts of time.
• Basic understanding of professional baking and pastries and food & beverage knowledge..
• Problem solving skills, organization skills, and self-motivation.
• Commitment to quality service.
• Ability to multi-task and work in a team environment.
• Ability to work calmly and effectively under pressure.
• Ability to adapt and adjust daily to last-minute requests or changes.
• Must be able to pass a pre-employment drug test.
• Must complete a criminal background check.
Work Schedule:
• 7 days per week while onboard the ship.
• 5 weeks working and living onboard the ship with 1-2 weeks of unpaid vacation.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
via ZipRecruiter
schedule_type: Full-time
Hotel General Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet... it is a great opportunity to join our shipboard management
Hotel General Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet... it is a great opportunity to join our shipboard management team!
Hotel General Managers are leaders on all American Cruise Lines ships. As General Manager, you will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment. The entire hotel department will report directly to you as we travel the rivers and waterways of the country. This is a traveling position that will immerse you in the hospitality, food service, and cruise industries.
Your primary duties include overseeing the day-to-day hotel operations and onboard food services, as well coordinating onshore events. Other responsibilities include coaching and training the hotel team and establishing collaborative relationships among team members. At all times you must ensure that our company policies are applied and upheld in a consistent manner. To make sure that you are well-supported onboard, we have a network of onshore operations and logistics personnel throughout the country who are available to assist you.
Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. All travel and on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!
Responsibilities:
• Lead the Assistant Hotel Manager, Housekeeping Manager, and Dining Room Manager.
• Oversee hotel departments to ensure an optimal level of service and hospitality are provided to guests.
• Resolve guest complaints in a timely manner.
• Provide a positive guest experience through quality, safety, and strong customer service.
• Continuously improve the daily performance of the shipboard team and hotel department.
• Communicate effectively to all other departments including housekeeping, food and beverage, etc.
• Evaluate with each department head their identified goals and the action steps to achieve them within the acknowledged length of time.
• Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• 3+ years of hotel or food and beverage management experience.
• Bachelor’s degree in business or hospitality management is preferred.
• Willing to live and work aboard the ship.
• Optimism and a hardworking drive to succeed.
• Cruise industry experience not required.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet... it is a great opportunity to join our shipboard management team!
Hotel General Managers are leaders on all American Cruise Lines ships. As General Manager, you will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment. The entire hotel department will report directly to you as we travel the rivers and waterways of the country. This is a traveling position that will immerse you in the hospitality, food service, and cruise industries.
Your primary duties include overseeing the day-to-day hotel operations and onboard food services, as well coordinating onshore events. Other responsibilities include coaching and training the hotel team and establishing collaborative relationships among team members. At all times you must ensure that our company policies are applied and upheld in a consistent manner. To make sure that you are well-supported onboard, we have a network of onshore operations and logistics personnel throughout the country who are available to assist you.
Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. All travel and on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!
Responsibilities:
• Lead the Assistant Hotel Manager, Housekeeping Manager, and Dining Room Manager.
• Oversee hotel departments to ensure an optimal level of service and hospitality are provided to guests.
• Resolve guest complaints in a timely manner.
• Provide a positive guest experience through quality, safety, and strong customer service.
• Continuously improve the daily performance of the shipboard team and hotel department.
• Communicate effectively to all other departments including housekeeping, food and beverage, etc.
• Evaluate with each department head their identified goals and the action steps to achieve them within the acknowledged length of time.
• Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• 3+ years of hotel or food and beverage management experience.
• Bachelor’s degree in business or hospitality management is preferred.
• Willing to live and work aboard the ship.
• Optimism and a hardworking drive to succeed.
• Cruise industry experience not required.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
via Salary.com
posted_at: 8 days agoschedule_type: Full-time
Excursions Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it... is a great opportunity to join our shipboard management
Excursions Director
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it... is a great opportunity to join our shipboard management team!
The Excursions Director is responsible for engaging guests in each destination through a series of shoreside excursions, explorations, and adventures. As the Excursions Director you are responsible and accountable for all shore excursions and transfer operations, external vendor/operator communications, and brand ambassadorship & representation on excursions. This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with a collaborative team spirit and a passion for guest satisfaction.
Responsibilities:
• Arrange, confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
• Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
• Accompany guests on daily excursions as a company representative and brand ambassador.
• Coordinate, communicate and confirm all logistics with vendors, coach companies and ground operators to ensure timely and smooth service; confirmations should be communicated in writing at the start of each cruise and 48-hours in advance of every service.
• Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
• Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
• Present a detailed Excursion Briefing to guests at the beginning of every cruise.
• Communicate excursion changes to guests confidently.
• Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
• Manage launch boat operations with the Mate.
• Perform bartending duties as needed with other management personnel.
• Coordinate weekly office inventory.
• Coordinate the collection of arriving packages and confirm receipt with the Hotel Manager
• Purchase morning newspapers in port each day.
• Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
• Prepare folders and materials for turnaround day.
• Inform crew members of daily excursion offerings.
• Act as company representative at pre-cruise hotels on turnaround day.
• Meet with Cruise Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
• Promote on board sales and brand loyalty program.
• Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, and the evaluations of all shore excursions.
• Manage Guest Programs department administration tasks.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• Bachelor’s Degree in hospitality, tourism, or event management.
• Enthusiasm, confidence, and a can-do attitude.
• Strong public speaking skills.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• No living expenses aboard the ship (room and board are included).
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
• Job sites across the nation Show more details...
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Excursions Directors to our shipboard team for our 2024 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it... is a great opportunity to join our shipboard management team!
The Excursions Director is responsible for engaging guests in each destination through a series of shoreside excursions, explorations, and adventures. As the Excursions Director you are responsible and accountable for all shore excursions and transfer operations, external vendor/operator communications, and brand ambassadorship & representation on excursions. This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with a collaborative team spirit and a passion for guest satisfaction.
Responsibilities:
• Arrange, confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
• Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
• Accompany guests on daily excursions as a company representative and brand ambassador.
• Coordinate, communicate and confirm all logistics with vendors, coach companies and ground operators to ensure timely and smooth service; confirmations should be communicated in writing at the start of each cruise and 48-hours in advance of every service.
• Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
• Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
• Present a detailed Excursion Briefing to guests at the beginning of every cruise.
• Communicate excursion changes to guests confidently.
• Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
• Manage launch boat operations with the Mate.
• Perform bartending duties as needed with other management personnel.
• Coordinate weekly office inventory.
• Coordinate the collection of arriving packages and confirm receipt with the Hotel Manager
• Purchase morning newspapers in port each day.
• Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
• Prepare folders and materials for turnaround day.
• Inform crew members of daily excursion offerings.
• Act as company representative at pre-cruise hotels on turnaround day.
• Meet with Cruise Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
• Promote on board sales and brand loyalty program.
• Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, and the evaluations of all shore excursions.
• Manage Guest Programs department administration tasks.
• Perform bartending duties as needed with other management personnel.
Qualifications:
• Bachelor’s Degree in hospitality, tourism, or event management.
• Enthusiasm, confidence, and a can-do attitude.
• Strong public speaking skills.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
Work Schedule:
• 7 Days per week while onboard the ship.
• 6 to 8 weeks working and living onboard the ship.
• 1 to 2 weeks shore leave vacation.
• Accommodations and meals are provided onboard.
Perks:
• Benefits package including medical, dental, and matching 401k.
• Complimentary travel accommodations.
• No living expenses aboard the ship (room and board are included).
• Training programs to support you.
• Continuous growth in the company.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
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schedule_type: Full-time
Historian/Destination Speaker
American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of onboard Historians and Destination Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’... guests are well-traveled individuals looking
Historian/Destination Speaker
American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of onboard Historians and Destination Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’... guests are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited. The Guest Speaker plays an integral role in the guest experience through educational presentations, underway commentary, port overviews, casual talks and group discussions.
Successful candidates must be outgoing, friendly, sociable, service-minded and, of course, be extraordinarily knowledgeable of the history, geography, ecology, ports of call, and other points of interest within the cruise itinerary. Excellent and polished presentation skills are required.
Region-specific minimum requirements include:
Columbia/Snake River
Extensive knowledge of Lewis & Clark, Eco System and the Environment.
Mississippi River
Extensive knowledge of the Civil War, Eco System, Commerce, and Music.
East Coast Itineraries
Extensive knowledge of American History, Ecology and Environment.
Chesapeake Bay
Extensive knowledge of the Revolutionary War and the War of 1812, Eco System and the Environment.
Responsibilities:
• Provide daily formal presentations (45-60 mins each).
• All presentations should be supported by PowerPoint visuals.
• Provide narration/commentary while the ship is underway from port to port during daylight hours, broadcast over the ship’s PA system to public lounges, outer decks and into guest staterooms.
• Present daily 15-20 min Port Previews and Q&A for all ports of call included on the cruise. At a minimum, information should include:
• Founding/naming of the city/town.
• Anything related to major American battles nearby, if any.
• Fun facts of the city/town including docking information and what to do when walking around and exploring.
• Connections to local culture or Indigenous people, when applicable.
• Any materials/handouts/book recommendations of the area.
• Participate in daily hosting of Shore Excursions providing coach commentary when needed.
• Dine with guests each evening.
• Be available to guests throughout the day and evening for one-on-one chats and socialization.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, along with room and board.
• Job sites across the nation Show more details...
American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of onboard Historians and Destination Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’... guests are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited. The Guest Speaker plays an integral role in the guest experience through educational presentations, underway commentary, port overviews, casual talks and group discussions.
Successful candidates must be outgoing, friendly, sociable, service-minded and, of course, be extraordinarily knowledgeable of the history, geography, ecology, ports of call, and other points of interest within the cruise itinerary. Excellent and polished presentation skills are required.
Region-specific minimum requirements include:
Columbia/Snake River
Extensive knowledge of Lewis & Clark, Eco System and the Environment.
Mississippi River
Extensive knowledge of the Civil War, Eco System, Commerce, and Music.
East Coast Itineraries
Extensive knowledge of American History, Ecology and Environment.
Chesapeake Bay
Extensive knowledge of the Revolutionary War and the War of 1812, Eco System and the Environment.
Responsibilities:
• Provide daily formal presentations (45-60 mins each).
• All presentations should be supported by PowerPoint visuals.
• Provide narration/commentary while the ship is underway from port to port during daylight hours, broadcast over the ship’s PA system to public lounges, outer decks and into guest staterooms.
• Present daily 15-20 min Port Previews and Q&A for all ports of call included on the cruise. At a minimum, information should include:
• Founding/naming of the city/town.
• Anything related to major American battles nearby, if any.
• Fun facts of the city/town including docking information and what to do when walking around and exploring.
• Connections to local culture or Indigenous people, when applicable.
• Any materials/handouts/book recommendations of the area.
• Participate in daily hosting of Shore Excursions providing coach commentary when needed.
• Dine with guests each evening.
• Be available to guests throughout the day and evening for one-on-one chats and socialization.
• Covered Expenses – American Cruise Lines provides travel to and from your assigned vessel, along with room and board.
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