Databricks.com is the official website of Databricks, a cloud-based analytics and artificial intelligence (AI) platform. The website serves as a central hub for information and resources regarding Databricks' services and solutions. It provides an overview of the platform's key features, including easy collaboration, powerful data processing capabilities, and advanced machine learning capabilities. The website also showcases customer success stories, highlighting how various organizations have utilized Databricks to drive innovation and achieve significant business outcomes. Visitors can access relevant documentation, webinars, and tutorials to learn more about Databricks' offerings and understand how it can help their own analytics and AI initiatives.
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#19,691 Site Rank
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Site age13 yrs old
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Site Owner informationWhois info
#19,691
13 yrs
United States
We're looking for a technical journey architect with growth and go-to-market experience in data science and/or data engineering. If you have a passion for problem-solving and building digitized customer engagement programs at scale, thrive in strong cross-functional working relationships, and can collaborate effectively, this opportunity will be exciting for you. You’d be our champion in making Databricks simple!
Day In a Life
• Analytics and Problem-Solving:
• Inform and build data analyses, and machine learning models to understand user segmentation and target users across the customer lifecycle.
• Thrive in ambiguity, love figuring things out, and are energized by new challenges.
• Journey orchestration:
• You’d be responsible for building self-serve experiences that span the customer journey. You will be responsible for conceptualizing, orchestrating, and evolving digital-led user journeys to deliver customer value and move the needle on consumption. You will own the strategy, roadmap, and execution of these experiences both in-product and out-of-product.
• You’d simplify the adoption of the Databricks platform. At Databricks we work on some of the most complex distributed processing systems and our customers challenge us with interesting new big-data processing requirements. As the complexity grows for us and our customers, we are looking to our journey architects to strategize and lead customers to solutions. This is done oftentimes by teaching the product to new users in scalable settings such as roundtable discussions.
• Design, own, and manage the revenue, digital engagement, and product impact of user journeys. You will optimize current processes and build blueprints to communicate and collaborate on the design, prototyping, and deployment of these experiences.
• Databricks expertise
• Learn and become a Databricks + Spark expert! Customers will look to you for advice and expertise via programs such as office hours.
• Cross-functional collaboration
• Collaborate with Sales, Field Engineering, PMM, PM, Enablement, and Engineering to launch an end-to-end digital customer experience that spans both in-product and out-of-product channels.
• Influence the product roadmap with data-driven insights based on customer feedback, support, and operations data.
• Have strong cross-functional skills to communicate and collaborate with the technical support team and other core Databricks teams to ensure that customer requests and escalations are resolved.
• Gather insights and customer feedback in partnership with Sales and CS.
What you’ll build
Get ready to build for scale and dive into the product. If you’re curious, analytical, and can balance a scientific approach with customer empathy, you will love the challenge of building digital-led experiences in this role. You’d embody a CEO mindset, orchestrating and leading the digital customer experience for our customer base. You’d focus on iteratively building up impact and creating efficiencies for the field and Sales teams. You are able to have technical discussions with data scientists and engineers and demonstrate the value of Databricks.
The goal is to help our customers to become successful and enthusiastic Databricks champions. Armed with customer insight, you’d work across enablement, sales, product, engineering, support, and marketing teams to bring the best of learning, community, and thought-leadership content to each user.
The impact you will have will span across our global customer base:
• Drive awareness and engagement of Data Engineering (Delta Lake), Machine Learning and Deep Learning capabilities (PyTorch, TensorFlow, Spark MLlib, Koalas, etc.), and Machine Learning Lifecycle (e.g. MLflow). You'll position Databricks by establishing yourself as a technical leader and managing the customer journey.
• Partner as part of our cross-functional Growth team and build product requirements for digital experiences based on customer research, data analysis, and financial forecasting.
• You have a growth mindset and can partner cross-functionally to align goals and success metrics across the organization
• Use your creativity and imagination to build excitement around data engineering, data science, and machine learning technologies. We encourage new approaches and thought-provoking content.
• Partner with PMs, PMMs, and CSE SMEs to personalize user journeys and integrate predictive models in partnership with Data & Eng.
• Collaborate with our content team to curate messages that compel users to complete high-impact actions in the product.
• Strategize and identify new use cases to grow accounts and align them to 1-to-many programs to deliver at scale. Find areas where Databricks can provide the most value to increase renewals.
• Engage with the product team to guide customer requests and establish our roadmap.
• Grow and increase the user engagement of new users to drive faster time to value and accelerate revenue growth at scale.
• Identify and achieve targets on product engagement, customer satisfaction, expansions, and new opportunities.
• Develop Databricks champions and produce customer references for the marketing team.
• Be a true proponent of customer advocacy.
• You will inspire, mentor, and coach other team members.
What We Look For
• Minimum 6 years of experience working in customer-facing technical roles (in Customer Success, consulting, or related discipline)
• Experience at a SaaS company or with cloud architectures
• Languages: Python, or SQL
• Familiarity with the end-to-end data analytics workflow
• Experience with databases and data warehousing
• Problem-solving skills, those that apply to a 'big data’ environment
• Some travel may be involved depending on the customer's needs.
• Bachelor's degree in computer science or related field.
Nice To Have
• Fluency with cloud services such as AWS or Azure
• Fluency with distributed streaming platforms (Kafka, Kinesis)
• Experience working with large-scale data processing services (Hadoop)
• Background in machine learning or working with ML tools and services.
About Databricks
Databricks is the lakehouse company. More than 7,000 organizations worldwide — including Comcast, Condé Nast, H&M and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone Show more details...
The impact you will have:
• Prospect for new customers
• Assess your existing customers and develop a strategy to identify and engage all buying centers
• Use a solution approach to selling and creating value for customers
• Identify the most viable use cases in each account to maximize Databricks' impact
• Orchestrate and work with teams to maximize the impact of the Databricks ecosystem on your territory
• Build value with all engagements to promote successful negotiations and close
• Promote the Databricks enterprise cloud data platform
• Be customer focused by delivering technical and business results using the Databricks Platform
• Promote Teamwork...it makes the Dreamwork!
What we look for:
• You have previously worked in an early-stage company and you know how to navigate and be successful in a fast-growing organization
• 5 years of sales experience in SaaS/PaaS, or Big Data companies
• Prior customer relationships with CIOs and important decision-makers
• Simply articulate intricate cloud technologies and big data
• 3+ years of experience exceeding sales quotas
• Success closing new accounts while upselling existing accounts
• Written and verbal fluency in English and Korean
• Bachelor's Degree
Benefits
• Benefits allowance
• Equity awards
• Paid parental leave
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Business travel insurance
About Databricks
Databricks is the lakehouse company. More than 7,000 organizations worldwide — including Comcast, Condé Nast, H&M and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone Show more details...
The Engagement Manager ensures our customers are making the most value of our products and services by positioning, preparing the delivery and follow-up of our professional services and training engagements. You will be in a strategic and cross-functional position to partner closely with Sales, Customer Success, Support and Product Teams on campaigns, programs, and content. You will report to the Practice Leader for Healthcare and Life Sciences Professional Services
The impact you will have:
• Identify opportunities for new services by understanding and addressing potential new use-cases and explain the business value in the upsell, or extension of services.
• You will perform as the Engagement Manager in the assigned area and for meeting/exceeding Professional Services and Training bookings and revenue targets.
• Consult with clients to understand engagement scope, requirements, time, cost and benefits. You will be responsible for estimating, scoping and developing the statement of work documents.
• You will work with the sales counterpart and engage early in the sales process to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions.
• You will demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission.
• Resolve delivery challenges, address resource contentions, scoping issues and manage expectations.
What we look for:
• 5+ years running a Professional Services and Training Services line of business with a focus on healthcare and life sciences.
• 5+ years in customer-facing roles that require a mix of influencing, validating, handling negotiations, understanding and execution.
• Data and AI domain experience working with healthcare and life sciences customers to realize business value through to production implementations.
• Excellent customer-facing skills including working with Executives and other team members.
• Experience identifying customer needs and implementing solutions.
• Service delivery and program management skills with the ability to summarize customer success outcomes into well-structured program plans.
• Travel is required up to 25%, more at peak times.
Benefits
• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance
• Mental wellness resources
About Databricks
Want to help speed the development of medical breakthroughs? Make the next mode of transportation a reality? Or discover ways to reverse climate change? We're on a mission to help data teams solve the world's toughest problems. The opportunity is huge and Databricks has emerged as a leader. Thousands of enterprises — including Comcast, Virgin Hyperloop and H&M — already rely on us to power their businesses and we're just getting started. Now it's your turn - join us to grow your career and make an impact with some of the brightest minds in the industry.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
About Databricks
Databricks is the lakehouse company. More than 7,000 organizations worldwide — including Comcast, Condé Nast, H&M and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone Show more details...