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davincivirtual
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EncryptedSite is Encrypted
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CountryHosted in United States
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Traffic rank#197,716 Site Rank
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Site age19 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#197,716
#197,716
Site age
19 yrs
19 yrs
Location
United States
United States
Newest job postings for davincivirtual
via LazyApply
schedule_type: Full-timework_from_home: 1
Description:
This position is a work from home position. However, you must be currently living in Utah in order to be considered. Training is IN PERSON in our office and then you will work from your home after training.
Processes all inbound, outbound, and interoffice calls accurately and efficiently, always following instructions listed in clients’ account in Contact...
Maintains the highest level of customer service by using a pleasant, energetic
Description:
This position is a work from home position. However, you must be currently living in Utah in order to be considered. Training is IN PERSON in our office and then you will work from your home after training.
Processes all inbound, outbound, and interoffice calls accurately and efficiently, always following instructions listed in clients’ account in Contact...
Maintains the highest level of customer service by using a pleasant, energetic and friendly demeanor on every call
Knows how to read and navigate through client call flows easily in Contact, including websites, scheduling/calendar, products, reports and/or any additional information client requests
Sends messages out using proper format, grammar, punctuation, spelling and professional vocabulary
Meets minimum department guidelines in regards to call quality, accuracy and answer time
Uses proper response method when receiving any messages from clients, coworkers, other departments, managers, etc., with a request or update
Follows instructions given by team leaders and supervisors
Willingly contributes to team and communicates well with co-workers, supervisors/managers and clients
Reviews daily team performance statistics sent out by team leader and strives to meet set goals
Knows policies, practices, and procedures necessary to fulfill all job requirements
Clock in and out for all shifts and lunches
Utilize “Not Ready” for no more than 60 minutes each day
All other duties as assigned
Consistent, predictable & timely attendance
Professional Development:
Contributes to and values the achievement of Davinci performance goals
Continues to learn and improve skills
Ability to be outspoken about ways to improve the team, department, and company
Actively participates in leadership and personal development training programs offered by Davinci
Position Reporting Relationships:
Position reports to the Team Leader, Supervisor and COO
Position works collaboratively with all members of the Support Center team and all other departments within the company
Position works in cooperation with all clients, their customers, partners and vendors
Requirements:
Qualifications and Experience:
Requires a High School diploma
Proficient skills in Microsoft Office Suite, Email, Internet, Microsoft Windows, and Microsoft Outlook
Ability to type at least 40 words per minute
Fluent with the English language and exceptional written and verbal skills
Must have experience in customer service environment
Team player
Problem solving and conflict resolution skills
Flexibility, creativity, and initiative
Willingness to continually learn and improve skills
Technically savvy
Self-starter, quick learner, highly motivated
Professional appearance and presentation required
Focused, organized and flexible
Working Conditions:
Work is normally performed in a typical interior office work environment
While doing this job, employee is regularly required to talk, hear and see at close and midrange distance
Employee will need to be able to view and read on a computer screen for the majority of their work
Must be able to interact with phone systems and all applicable software that position requires
No or very limited physical effort required
No or very limited exposure to physical risk
Noise levels are moderate for an office environment
Job requires employee to be sitting at a desk at least 95% of the shift Show more details...
This position is a work from home position. However, you must be currently living in Utah in order to be considered. Training is IN PERSON in our office and then you will work from your home after training.
Processes all inbound, outbound, and interoffice calls accurately and efficiently, always following instructions listed in clients’ account in Contact...
Maintains the highest level of customer service by using a pleasant, energetic and friendly demeanor on every call
Knows how to read and navigate through client call flows easily in Contact, including websites, scheduling/calendar, products, reports and/or any additional information client requests
Sends messages out using proper format, grammar, punctuation, spelling and professional vocabulary
Meets minimum department guidelines in regards to call quality, accuracy and answer time
Uses proper response method when receiving any messages from clients, coworkers, other departments, managers, etc., with a request or update
Follows instructions given by team leaders and supervisors
Willingly contributes to team and communicates well with co-workers, supervisors/managers and clients
Reviews daily team performance statistics sent out by team leader and strives to meet set goals
Knows policies, practices, and procedures necessary to fulfill all job requirements
Clock in and out for all shifts and lunches
Utilize “Not Ready” for no more than 60 minutes each day
All other duties as assigned
Consistent, predictable & timely attendance
Professional Development:
Contributes to and values the achievement of Davinci performance goals
Continues to learn and improve skills
Ability to be outspoken about ways to improve the team, department, and company
Actively participates in leadership and personal development training programs offered by Davinci
Position Reporting Relationships:
Position reports to the Team Leader, Supervisor and COO
Position works collaboratively with all members of the Support Center team and all other departments within the company
Position works in cooperation with all clients, their customers, partners and vendors
Requirements:
Qualifications and Experience:
Requires a High School diploma
Proficient skills in Microsoft Office Suite, Email, Internet, Microsoft Windows, and Microsoft Outlook
Ability to type at least 40 words per minute
Fluent with the English language and exceptional written and verbal skills
Must have experience in customer service environment
Team player
Problem solving and conflict resolution skills
Flexibility, creativity, and initiative
Willingness to continually learn and improve skills
Technically savvy
Self-starter, quick learner, highly motivated
Professional appearance and presentation required
Focused, organized and flexible
Working Conditions:
Work is normally performed in a typical interior office work environment
While doing this job, employee is regularly required to talk, hear and see at close and midrange distance
Employee will need to be able to view and read on a computer screen for the majority of their work
Must be able to interact with phone systems and all applicable software that position requires
No or very limited physical effort required
No or very limited exposure to physical risk
Noise levels are moderate for an office environment
Job requires employee to be sitting at a desk at least 95% of the shift Show more details...
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