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Most recent job postings at DigitalOcean
via Built In NYC
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about fine-tuning the performance and accelerating the personal development of their team members.
We are looking for a passionate Manager to lead our 2nd shift 4pm-12am EST (2:30am-10:0am IST/2:00am-10:00am PKT). As a Technical Support Manager - you will have the responsibility for managing a highly skilled team supporting Kubernetes, Managed Databases, Serverless, and App platform. You will work closely with the Senior Management, Engineering, Product, Sales, and Product Marketing teams to ensure that DO is delivering overall superior service to its customers. Reporting to the Director of Customer Support, this person will have strong opinions about the direction and performance of the team, demonstrate a deep understanding of DigitalOcean (customers, policies, and procedures), desire to help others reach their full potential, and feel responsible for the efforts of their team. They will learn to invest their skills, energy, and focus on developing and maintaining a shift that is founded on authenticity, love, transparency, efficiency, accountability, collaboration, empowerment, and fun!
What You'll Be Doing:
• Discuss trends, issues, and strategy with leadership, and implement resultant changes on the shift
• Place the customer experience at the forefront of their work, while championing for the customer within the organization
• Support Incident Management efforts, including internal and external communications, executive summaries, issue verification, cross-functional collaborations
• Provide oversight of daily queue management to achieve KPI targets.
• Prioritize hiring based on regular workforce forecasting projections
• Coach & Development direct through consistent engagement; scheduling 1:1's, providing feedback/ QA, discussing Individual Development Plans (IDP's) and training and assessment needs
• Act as first-point-of-contact for escalations to leadership; Ensure escalations are routed, prioritized, and resolved properly
• Understand the obstacles, setbacks, triumphs, & motivations of shift members
• Own handoffs between shifts on both an individual & leadership level
• Advocate for the perspective of direct reports to leadership
• Advocate for the perspective of leadership to their direct reports
Technical Skills:
• Working knowledge in:
• Linux, Ubuntu, CentOS etc
• Kubernetes and Containerization
• Databases: MySQL, Mongo, Postgres
• Application deployment: CICD, Serverless, Builds
• Working knowledge of cloud compliance regulations, basic security practices
• Certifications are a huge plus
What You'll Add to DigitalOcean:
• Ability to motivate shift members to reach their potential
• Attention to detail in relation to what happens during the shift
• Ability to find the answer, even if you don't know it (JIRA, escalation, outreach to other teams, etc)
• Ability to accomplish assigned tasks that are asked of direct reports on the shift
• Effective delegation of tasks, roles, and project work to direct reports on the shift
• Ability to de-escalated complex and difficult escalations
• A reputation for holding shift members to a high-performance standard
• Solid analytical skills & the ability to work with metrics, numbers, & trends
• Ability to build relationships with a wide range of stakeholders at all levels
• Ability to transition between hands-on & tactical to complex & strategic work with ease
• Ability to corral a conversation with multiple voices into a productive & brief discussion without leaving anyone feeling marginalized
• Problem-solving skills that can unite people in a genuine & authentic way to work together & drive solutions & successful outcomes
Why You'll Like Working for DigitalOcean :
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role
#LI-Remote Show more details...
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about fine-tuning the performance and accelerating the personal development of their team members.
We are looking for a passionate Manager to lead our 2nd shift 4pm-12am EST (2:30am-10:0am IST/2:00am-10:00am PKT). As a Technical Support Manager - you will have the responsibility for managing a highly skilled team supporting Kubernetes, Managed Databases, Serverless, and App platform. You will work closely with the Senior Management, Engineering, Product, Sales, and Product Marketing teams to ensure that DO is delivering overall superior service to its customers. Reporting to the Director of Customer Support, this person will have strong opinions about the direction and performance of the team, demonstrate a deep understanding of DigitalOcean (customers, policies, and procedures), desire to help others reach their full potential, and feel responsible for the efforts of their team. They will learn to invest their skills, energy, and focus on developing and maintaining a shift that is founded on authenticity, love, transparency, efficiency, accountability, collaboration, empowerment, and fun!
What You'll Be Doing:
• Discuss trends, issues, and strategy with leadership, and implement resultant changes on the shift
• Place the customer experience at the forefront of their work, while championing for the customer within the organization
• Support Incident Management efforts, including internal and external communications, executive summaries, issue verification, cross-functional collaborations
• Provide oversight of daily queue management to achieve KPI targets.
• Prioritize hiring based on regular workforce forecasting projections
• Coach & Development direct through consistent engagement; scheduling 1:1's, providing feedback/ QA, discussing Individual Development Plans (IDP's) and training and assessment needs
• Act as first-point-of-contact for escalations to leadership; Ensure escalations are routed, prioritized, and resolved properly
• Understand the obstacles, setbacks, triumphs, & motivations of shift members
• Own handoffs between shifts on both an individual & leadership level
• Advocate for the perspective of direct reports to leadership
• Advocate for the perspective of leadership to their direct reports
Technical Skills:
• Working knowledge in:
• Linux, Ubuntu, CentOS etc
• Kubernetes and Containerization
• Databases: MySQL, Mongo, Postgres
• Application deployment: CICD, Serverless, Builds
• Working knowledge of cloud compliance regulations, basic security practices
• Certifications are a huge plus
What You'll Add to DigitalOcean:
• Ability to motivate shift members to reach their potential
• Attention to detail in relation to what happens during the shift
• Ability to find the answer, even if you don't know it (JIRA, escalation, outreach to other teams, etc)
• Ability to accomplish assigned tasks that are asked of direct reports on the shift
• Effective delegation of tasks, roles, and project work to direct reports on the shift
• Ability to de-escalated complex and difficult escalations
• A reputation for holding shift members to a high-performance standard
• Solid analytical skills & the ability to work with metrics, numbers, & trends
• Ability to build relationships with a wide range of stakeholders at all levels
• Ability to transition between hands-on & tactical to complex & strategic work with ease
• Ability to corral a conversation with multiple voices into a productive & brief discussion without leaving anyone feeling marginalized
• Problem-solving skills that can unite people in a genuine & authentic way to work together & drive solutions & successful outcomes
Why You'll Like Working for DigitalOcean :
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role
#LI-Remote Show more details...
via Built In NYC
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about solving complex cloud infrastructure challenges for our customers.
We are looking for a Technical Account Manager (TAM) with expertise in cloud infrastructure to help businesses grow and scale on DigitalOcean. The TAM is an individual contributor role reporting to the Manager of Technical Account Management and working hours for this role will be 9:00 am - 5:00 pm ET. The TAM will work closely with the account team in North America and the customer to work through technical obstacles, enable the adoption of DigitalOcean products, and work cross-functionally with Product, Engineering, and Support teams to advocate for the voice of the customer.
This is an amazing growth opportunity for highly motivated individuals to work closely with our most dynamic customers; startups and entrepreneurs building the next generation of game-changing apps. Technical depth, excellent communication skills, and a self-starter mentality are needed.
What You'll Be Doing:
• Provide the technical relationship management for all assigned accounts, by learning about and documenting each customer's solution
• Develop deep expertise on the DigitalOcean product portfolio and the evolving Cloud landscape
• Provide technical consultation and guidance on best practices in a way that both technical and non-technical decision-makers can understand the value of DigitalOcean's offerings
• Proactively notify and assist customers with change management
• Work directly with Customer Success to ensure expansion and retention of businesses as they build on top of our cloud.
• Liaise with Engineering and Support teams to ensure customer escalations and obstacles to growth are resolved in a timely fashion.
• Advocate for the voice of the customer in order to overcome adoption blockers and drive new feature development
• Work both independently and collaboratively with a Global team of highly talented Technical Account Managers
• Collaborate across multiple functions within DigitalOcean, such as: Solutions Engineers, Customer Success Managers, Business Development Representatives, and Sales Account Executives
What You'll Add to DigitalOcean:
• Proven 3 years of experience in a customer-facing technical role
• Working knowledge and experience with cloud infrastructure technologies, including Compute, Storage, Networking, Kubernetes, Database, Security, Application/Function-level services and troubleshooting expertise in two or more of these areas.
• Deep knowledge of Linux and distributed systems as well as provisioning and deployment strategies and tools
• Experience interfacing with executive stakeholders, driving internal or customer-facing technical implementation, or transformation programs
• Ability to balance the demands of multiple stakeholders, define priorities and set appropriate expectations
• Strong communication skills, with the ability to articulate technical concepts in clear and concise terms
• Experience translating business requirements into technological solutions
• Quickly learn DigitalOcean systems and adapt to rapid changes
• Highly motivated with a self-starter mentality and passion for customer advocacy
Extra Credit:
• Cloud certifications are desired: Redhat, AWS, CNCF, Cisco, Comptia, Linux foundation
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Open Source Technologies
• DigitalOcean: API, libraries, services
Why You'll Like Working for DigitalOcean:
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role
#LI-Remote Show more details...
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about solving complex cloud infrastructure challenges for our customers.
We are looking for a Technical Account Manager (TAM) with expertise in cloud infrastructure to help businesses grow and scale on DigitalOcean. The TAM is an individual contributor role reporting to the Manager of Technical Account Management and working hours for this role will be 9:00 am - 5:00 pm ET. The TAM will work closely with the account team in North America and the customer to work through technical obstacles, enable the adoption of DigitalOcean products, and work cross-functionally with Product, Engineering, and Support teams to advocate for the voice of the customer.
This is an amazing growth opportunity for highly motivated individuals to work closely with our most dynamic customers; startups and entrepreneurs building the next generation of game-changing apps. Technical depth, excellent communication skills, and a self-starter mentality are needed.
What You'll Be Doing:
• Provide the technical relationship management for all assigned accounts, by learning about and documenting each customer's solution
• Develop deep expertise on the DigitalOcean product portfolio and the evolving Cloud landscape
• Provide technical consultation and guidance on best practices in a way that both technical and non-technical decision-makers can understand the value of DigitalOcean's offerings
• Proactively notify and assist customers with change management
• Work directly with Customer Success to ensure expansion and retention of businesses as they build on top of our cloud.
• Liaise with Engineering and Support teams to ensure customer escalations and obstacles to growth are resolved in a timely fashion.
• Advocate for the voice of the customer in order to overcome adoption blockers and drive new feature development
• Work both independently and collaboratively with a Global team of highly talented Technical Account Managers
• Collaborate across multiple functions within DigitalOcean, such as: Solutions Engineers, Customer Success Managers, Business Development Representatives, and Sales Account Executives
What You'll Add to DigitalOcean:
• Proven 3 years of experience in a customer-facing technical role
• Working knowledge and experience with cloud infrastructure technologies, including Compute, Storage, Networking, Kubernetes, Database, Security, Application/Function-level services and troubleshooting expertise in two or more of these areas.
• Deep knowledge of Linux and distributed systems as well as provisioning and deployment strategies and tools
• Experience interfacing with executive stakeholders, driving internal or customer-facing technical implementation, or transformation programs
• Ability to balance the demands of multiple stakeholders, define priorities and set appropriate expectations
• Strong communication skills, with the ability to articulate technical concepts in clear and concise terms
• Experience translating business requirements into technological solutions
• Quickly learn DigitalOcean systems and adapt to rapid changes
• Highly motivated with a self-starter mentality and passion for customer advocacy
Extra Credit:
• Cloud certifications are desired: Redhat, AWS, CNCF, Cisco, Comptia, Linux foundation
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Open Source Technologies
• DigitalOcean: API, libraries, services
Why You'll Like Working for DigitalOcean:
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role
#LI-Remote Show more details...
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
Have you ever wondered what happens inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
We
Have you ever wondered what happens inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
We want people who are passionate about building apps that you and your peers will love.
We are looking for an experienced front-end engineer who shares our passion for making complex applications appear simple for our customers. We’ll give you the freedom to do what you do best, so you should feel comfortable owning your work from start to finish, as well as bringing fresh ideas to the table that can make our products, development experience, and team better. You’ll have the opportunity to work closely with designers, product managers, and other engineers across the stack to make ideas a reality.
What You’ll Be Doing:
• Working with our team to build out our React/Typescript/GraphQL stack
• Product feature enhancements and maintenance of legacy code in Ember
• Collaborating with product and design to increase conversions and improve user experience
• Building new, efficient, and scalable front-end applications that will interface with public and internal APIs
• Writing clean, maintainable, and testable code
• Work with backend teams to solve complex problems
• Mentor engineers to help them grow
What We’ll Expect From You:
• Passion for customers and the products we build for them
• Experience in product frontend development working closely with backend developers and services, product management, and design/ux.
• Have a complete understanding of JavaScript, CSS, and HTML
• Proven experience building and deploying single-page applications at scale
• Experience with modern JavaScript application frameworks, but ability to think outside the framework
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
We want people who are passionate about building apps that you and your peers will love.
We are looking for an experienced front-end engineer who shares our passion for making complex applications appear simple for our customers. We’ll give you the freedom to do what you do best, so you should feel comfortable owning your work from start to finish, as well as bringing fresh ideas to the table that can make our products, development experience, and team better. You’ll have the opportunity to work closely with designers, product managers, and other engineers across the stack to make ideas a reality.
What You’ll Be Doing:
• Working with our team to build out our React/Typescript/GraphQL stack
• Product feature enhancements and maintenance of legacy code in Ember
• Collaborating with product and design to increase conversions and improve user experience
• Building new, efficient, and scalable front-end applications that will interface with public and internal APIs
• Writing clean, maintainable, and testable code
• Work with backend teams to solve complex problems
• Mentor engineers to help them grow
What We’ll Expect From You:
• Passion for customers and the products we build for them
• Experience in product frontend development working closely with backend developers and services, product management, and design/ux.
• Have a complete understanding of JavaScript, CSS, and HTML
• Proven experience building and deploying single-page applications at scale
• Experience with modern JavaScript application frameworks, but ability to think outside the framework
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people who are interested in developer communities, love creating, and want to innovate within the social media landscape.
We are looking for a highly collaborative Social Media Manager to develop and implement DigitalOcean’s social media strategy to build our brand and connect with our global community through our social media channels (Twitter, Facebook, Instagram, LinkedIn, and more). As a member of the communications team, you will contribute to ensuring the right messages reach the right audiences at the right times. This role will report to the Director of Corporate Communications and will work closely with the Social Media Coordinator.
What You’ll Be Doing:
• Set DigitalOcean’s social media strategy
• Develop a social content calendar that supports ongoing campaigns to grow engagement and foster developer and SMB love
• Ensure that all social media content aligns with our core values, mission, and voice
• Own measurement and reporting of social media KPIs, including tracking, reporting, and data analysis
• Create and manage engaging community campaigns
• Work cross-functionally with all departments within DigitalOcean
• Evangelize social and increase adoption across the organization
• Communicate and align strategy with key internal stakeholders
What You'll Add to DigitalOcean:
• Minimum of 3-5 years working in social media marketing, preferably in a developer-focused environment
• Passion for the social media industry and proven ability to increase engagement and build brand awareness with strong interest in the developer space
• Excellent communication and presentation skills
• Close collaboration with the communications team to support crisis control
• Experience with various social media tools, including SproutSocial and Meltwater
In addition, experience with some of the following will help:
• Knowledge of the web infrastructure and/or cloud computing space
• Some coding knowledge (eg. Ruby, Python, PHP, Javascript)
Why You’ll Like Working for DigitalOcean:
• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This is a remote role
For all CO residents, please click here Show more details...
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people who are interested in developer communities, love creating, and want to innovate within the social media landscape.
We are looking for a highly collaborative Social Media Manager to develop and implement DigitalOcean’s social media strategy to build our brand and connect with our global community through our social media channels (Twitter, Facebook, Instagram, LinkedIn, and more). As a member of the communications team, you will contribute to ensuring the right messages reach the right audiences at the right times. This role will report to the Director of Corporate Communications and will work closely with the Social Media Coordinator.
What You’ll Be Doing:
• Set DigitalOcean’s social media strategy
• Develop a social content calendar that supports ongoing campaigns to grow engagement and foster developer and SMB love
• Ensure that all social media content aligns with our core values, mission, and voice
• Own measurement and reporting of social media KPIs, including tracking, reporting, and data analysis
• Create and manage engaging community campaigns
• Work cross-functionally with all departments within DigitalOcean
• Evangelize social and increase adoption across the organization
• Communicate and align strategy with key internal stakeholders
What You'll Add to DigitalOcean:
• Minimum of 3-5 years working in social media marketing, preferably in a developer-focused environment
• Passion for the social media industry and proven ability to increase engagement and build brand awareness with strong interest in the developer space
• Excellent communication and presentation skills
• Close collaboration with the communications team to support crisis control
• Experience with various social media tools, including SproutSocial and Meltwater
In addition, experience with some of the following will help:
• Knowledge of the web infrastructure and/or cloud computing space
• Some coding knowledge (eg. Ruby, Python, PHP, Javascript)
Why You’ll Like Working for DigitalOcean:
• We reward our employees. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This is a remote role
For all CO residents, please click here Show more details...
via Girlboss Jobs
schedule_type: Full-time
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people who are passionate about fine-tuning the performance and accelerating the personal development of their team members.
We are looking for a passionate Manager to lead our 1st shift, 8am-5pm EST, team remotely. As a Technical Support Manager – you will have the responsibility for managing a highly skilled team supporting all of DO’s products. You will work closely with the Senior Management, Engineering, Product, Sales, and Product Marketing teams to ensure that DO is delivering overall superior service to its customers. Reporting to the Director of Developer Support, this person will have strong opinions about the direction and performance of the team, demonstrate a deep understanding of DO (customers, policies, and procedures), desire to help others reach their full potential, and feel responsible for the efforts of their team. They will learn to invest their skills, energy, and focus on developing and maintaining a shift that is founded on authenticity, love, transparency, efficiency, accountability, collaboration, empowerment, and fun!
What You’ll Be Doing:
• Discuss trends, issues, and strategy with leadership, and implement resultant changes on the shift
• Place the customer experience at the forefront of their work
• Support Incident Management efforts, including internal and external communications, Executive summaries, issue verification, cross-functional collaborations
• Manage & triage the queue to reduce wait times & optimize customer experience
• Schedule appropriate coverage for support duties and alert leadership to conflicts and gaps
• Coaching & Development for all the IC’s reporting; scheduling 1:1’s, providing feedback/ QA, discussing Individual Development Plans (IDP’s) and training and assessment needs
• Assisting the recruiting team in new hires and backfills for the Support Team; conducting Debriefs, Interview Kits, Job Descriptions and new Hire Onboarding (ACS/SF JIRA)
• Monitoring and approving PTO’s and expenses for their direct reports
• Act as first-point-of-contact for escalations to leadership
• Ensure escalations on shift are routed, prioritized, alerted, and resolved properly
• Provide weekly feedback to direct reports on productivity & QA
• Understand the obstacles, setbacks, triumphs, & motivations of shift members
• Own handoffs between shifts on both an individual & leadership level
• Advocate for the perspective of direct reports on their shift to leadership
• Advocate for the perspective of leadership to their direct reports
Technical Skills:
• Working knowledge in:
• Linux, Debian, Ubuntu, Django etc
• Networking and Storage
• Programming/Scripting: Ruby, Python, Go, Bash
• Virtualization: KVM, Xen
• Working knowledge of cloud compliance regulations, basic security practices
• Working knowledge of DevOps: CoreOS, Docker/Containers, Ansible, Terraform, Kubernetes, a plus
What You’ll Add to DigitalOcean:
• Ability to motivate shift members to reach their potential
• Attention to detail in relation to what happens during the shift
• Ability to find the answer, even if you don’t know it (JIRA, escalation, outreach to other teams, etc)
• Ability to accomplish the tasks that are asked of direct reports on the shift
• Effective delegation of tasks, roles, and project work
• Ability to de-escalated complex and difficult escalations
• A reputation for holding shift members to a high-performance standard
• Solid analytical skills & the ability to work with metrics, numbers, & trends
• Ability to build relationships with a wide range of stakeholders at all levels
• Ability to transition between hands-on & tactical to complex & strategic work with ease
• Ability to corral a conversation with multiple voices into a productive & brief discussion without leaving anyone feeling marginalized
• Problem-solving skills that can unite people in a genuine & authentic way to work together & drive solutions & successful outcomes
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.
• We support our remote employee experience. While we have great office spaces in NYC and Cambridge, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For all CO residents, please click here Show more details...
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people who are passionate about fine-tuning the performance and accelerating the personal development of their team members.
We are looking for a passionate Manager to lead our 1st shift, 8am-5pm EST, team remotely. As a Technical Support Manager – you will have the responsibility for managing a highly skilled team supporting all of DO’s products. You will work closely with the Senior Management, Engineering, Product, Sales, and Product Marketing teams to ensure that DO is delivering overall superior service to its customers. Reporting to the Director of Developer Support, this person will have strong opinions about the direction and performance of the team, demonstrate a deep understanding of DO (customers, policies, and procedures), desire to help others reach their full potential, and feel responsible for the efforts of their team. They will learn to invest their skills, energy, and focus on developing and maintaining a shift that is founded on authenticity, love, transparency, efficiency, accountability, collaboration, empowerment, and fun!
What You’ll Be Doing:
• Discuss trends, issues, and strategy with leadership, and implement resultant changes on the shift
• Place the customer experience at the forefront of their work
• Support Incident Management efforts, including internal and external communications, Executive summaries, issue verification, cross-functional collaborations
• Manage & triage the queue to reduce wait times & optimize customer experience
• Schedule appropriate coverage for support duties and alert leadership to conflicts and gaps
• Coaching & Development for all the IC’s reporting; scheduling 1:1’s, providing feedback/ QA, discussing Individual Development Plans (IDP’s) and training and assessment needs
• Assisting the recruiting team in new hires and backfills for the Support Team; conducting Debriefs, Interview Kits, Job Descriptions and new Hire Onboarding (ACS/SF JIRA)
• Monitoring and approving PTO’s and expenses for their direct reports
• Act as first-point-of-contact for escalations to leadership
• Ensure escalations on shift are routed, prioritized, alerted, and resolved properly
• Provide weekly feedback to direct reports on productivity & QA
• Understand the obstacles, setbacks, triumphs, & motivations of shift members
• Own handoffs between shifts on both an individual & leadership level
• Advocate for the perspective of direct reports on their shift to leadership
• Advocate for the perspective of leadership to their direct reports
Technical Skills:
• Working knowledge in:
• Linux, Debian, Ubuntu, Django etc
• Networking and Storage
• Programming/Scripting: Ruby, Python, Go, Bash
• Virtualization: KVM, Xen
• Working knowledge of cloud compliance regulations, basic security practices
• Working knowledge of DevOps: CoreOS, Docker/Containers, Ansible, Terraform, Kubernetes, a plus
What You’ll Add to DigitalOcean:
• Ability to motivate shift members to reach their potential
• Attention to detail in relation to what happens during the shift
• Ability to find the answer, even if you don’t know it (JIRA, escalation, outreach to other teams, etc)
• Ability to accomplish the tasks that are asked of direct reports on the shift
• Effective delegation of tasks, roles, and project work
• Ability to de-escalated complex and difficult escalations
• A reputation for holding shift members to a high-performance standard
• Solid analytical skills & the ability to work with metrics, numbers, & trends
• Ability to build relationships with a wide range of stakeholders at all levels
• Ability to transition between hands-on & tactical to complex & strategic work with ease
• Ability to corral a conversation with multiple voices into a productive & brief discussion without leaving anyone feeling marginalized
• Problem-solving skills that can unite people in a genuine & authentic way to work together & drive solutions & successful outcomes
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer a monthly gym reimbursement to support your physical health, and a monthly commute allowance to make your trips to and from work easier.
• We support our remote employee experience. While we have great office spaces in NYC and Cambridge, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For all CO residents, please click here Show more details...
via Built In NYC
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about solving complex cloud infrastructure challenges for our customers.
We are looking for a Solutions Engineer based in Mexico or Pakistan with expertise in cloud infrastructure to support the acquisition of high-value customers. Reporting to the Manager of Solutions Engineering, the Solutions Engineer will work directly with the Sales functions to exceed DigitalOcean's revenue targets globally. They will be the technical subject matter expert on DigitalOcean's portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. The Solutions Engineer will work closely with other functions within DigitalOcean such as Product, Engineering and Operations to ensure the needs and insights from customers are funneled appropriately.
This is an amazing growth opportunity for a highly motivated individual to drive increased adoption of DigitalOcean's products with business customers around the globe. Technical depth, excellent communication skills and a self-starter mentality are needed.
What You'll Be Doing:
As a Solutions Engineer, you will serve as a technical partner to the sales team. You will perform discovery calls, proof of concepts, demos, uncover customer technical needs and demonstrate DigitalOcean's value proposition. Working with your sales counterpart, you'll help acquire new customers and expand technical relationships with existing customers.
• Develop deep expertise on the DigitalOcean product portfolio and the evolving Cloud landscape
• Drive adoption from new customers as a key part of the business expansion process through technical consultation and guidance on best practices
• Diagram and plan infrastructure architecture to support specific use cases, and comfortably explain in detail
• Work directly with Customer Success to ensure expansion and retention of businesses as they build on top of our cloud
• Liaise with Engineering and Support teams to ensure customer escalations and obstacles to growth are resolved in a timely fashion
• Conduct presentations clearly articulating DigitalOcean product benefits and functionality
• Contribute to internal and external technical documentation such as The Navigator's Guide to DO
• Provide technical training to enable our teams and our partners
• Identify and communicate process improvement suggestions, drive technical best practices within the organization, and communicate customer feedback and trends into the product lifecycle process
• Work both independently and collaboratively with a Global team of highly talented Solutions Engineers
What You'll Add to DigitalOcean:
• Strong written and verbal English competencies
• Proven professional experience with cloud infrastructure experience, or equivalent education
• Deep knowledge of Linux and distributed systems
• Programming/development experience
• Experience working in a pre-sales / technical consultant role
• Knowledge of provisioning and deployment strategies and tools
• Passionate about customer experience
• Track record of developing successful technology solutions to business problems for clients
• Ability to balance the demands of multiple stakeholders, define priorities and set appropriate expectations
• Passionate about technology and open source projects
• Strong communication skills, with the ability to explain technical concepts in clear and concise terms
• Quickly learn DigitalOcean systems and adapt to rapid changes
• Highly motivated with a self-starter mentality
Extra Credit:
• Cloud certifications are highly desired
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes, Vagrant
• DigitalOcean: API, libraries, services
Why You'll Like Working for DigitalOcean:
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role
#LI-Remote Show more details...
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about solving complex cloud infrastructure challenges for our customers.
We are looking for a Solutions Engineer based in Mexico or Pakistan with expertise in cloud infrastructure to support the acquisition of high-value customers. Reporting to the Manager of Solutions Engineering, the Solutions Engineer will work directly with the Sales functions to exceed DigitalOcean's revenue targets globally. They will be the technical subject matter expert on DigitalOcean's portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. The Solutions Engineer will work closely with other functions within DigitalOcean such as Product, Engineering and Operations to ensure the needs and insights from customers are funneled appropriately.
This is an amazing growth opportunity for a highly motivated individual to drive increased adoption of DigitalOcean's products with business customers around the globe. Technical depth, excellent communication skills and a self-starter mentality are needed.
What You'll Be Doing:
As a Solutions Engineer, you will serve as a technical partner to the sales team. You will perform discovery calls, proof of concepts, demos, uncover customer technical needs and demonstrate DigitalOcean's value proposition. Working with your sales counterpart, you'll help acquire new customers and expand technical relationships with existing customers.
• Develop deep expertise on the DigitalOcean product portfolio and the evolving Cloud landscape
• Drive adoption from new customers as a key part of the business expansion process through technical consultation and guidance on best practices
• Diagram and plan infrastructure architecture to support specific use cases, and comfortably explain in detail
• Work directly with Customer Success to ensure expansion and retention of businesses as they build on top of our cloud
• Liaise with Engineering and Support teams to ensure customer escalations and obstacles to growth are resolved in a timely fashion
• Conduct presentations clearly articulating DigitalOcean product benefits and functionality
• Contribute to internal and external technical documentation such as The Navigator's Guide to DO
• Provide technical training to enable our teams and our partners
• Identify and communicate process improvement suggestions, drive technical best practices within the organization, and communicate customer feedback and trends into the product lifecycle process
• Work both independently and collaboratively with a Global team of highly talented Solutions Engineers
What You'll Add to DigitalOcean:
• Strong written and verbal English competencies
• Proven professional experience with cloud infrastructure experience, or equivalent education
• Deep knowledge of Linux and distributed systems
• Programming/development experience
• Experience working in a pre-sales / technical consultant role
• Knowledge of provisioning and deployment strategies and tools
• Passionate about customer experience
• Track record of developing successful technology solutions to business problems for clients
• Ability to balance the demands of multiple stakeholders, define priorities and set appropriate expectations
• Passionate about technology and open source projects
• Strong communication skills, with the ability to explain technical concepts in clear and concise terms
• Quickly learn DigitalOcean systems and adapt to rapid changes
• Highly motivated with a self-starter mentality
Extra Credit:
• Cloud certifications are highly desired
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes, Vagrant
• DigitalOcean: API, libraries, services
Why You'll Like Working for DigitalOcean:
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, unlimited vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• This is a remote role
#LI-Remote Show more details...
via Built In NYC
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based
Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about helping our customers scale.
We are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of CloudSupport, a Team Lead will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. As the voice of the customer you have the opportunity to influence product decisions while helping to build the next great cloud company!
What You'll Be Doing:
• Quickly learn DigitalOcean systems and adapt to rapid changes
• Maintain up-to-date expertise on the company, platform, and products
• Troubleshoot application and product issues
• Provide general guidance and queue-related work distribution
• Provide visibility to leadership regarding daily and monthly team performance
• Function as a point of escalation for customers and team members
• Track, analyzes, and report key qualitative metrics in the organization
• Champions and advocates for customer requirements within DO
• Respond to technical and product questions generated by our customers through tickets, emails, or phone calls
• Work both collaboratively and independently within a team setting (we love Slack!)
• Identify and communicate process improvement suggestions
• Incident management and escalations
• Help combat fraud and abuse on the platform
• Collaborate with other teams and departments to improve the customer's experience
• Help architect HA solutions for fast-growing and new customers
What You'll Add to DigitalOcean:
• Strong written and verbal English competencies
• Strong background with cloud technology and Linux systems
• Passionate about technology and customer support
• Strong identity with our brand and team culture
• Strong analytical skills and pattern recognition
• Prior experience in similar environments in Customer Success, Solutions Architecture type roles.
• Strong communication skills, with ability to explain technical concepts in clear and concise terms
• A desire to get the best out of everyone on their team with the ability to balance the demands of multiple constituencies, defining priorities and setting appropriate expectations.
Why You'll Like Working for DigitalOcean :
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first... organization, our employees, like our customers, are based around the world.
We want people who are passionate about helping our customers scale.
We are looking for creative problem-solvers who are eager to help our business customers scale. Reporting to the Manager of CloudSupport, a Team Lead will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. As the voice of the customer you have the opportunity to influence product decisions while helping to build the next great cloud company!
What You'll Be Doing:
• Quickly learn DigitalOcean systems and adapt to rapid changes
• Maintain up-to-date expertise on the company, platform, and products
• Troubleshoot application and product issues
• Provide general guidance and queue-related work distribution
• Provide visibility to leadership regarding daily and monthly team performance
• Function as a point of escalation for customers and team members
• Track, analyzes, and report key qualitative metrics in the organization
• Champions and advocates for customer requirements within DO
• Respond to technical and product questions generated by our customers through tickets, emails, or phone calls
• Work both collaboratively and independently within a team setting (we love Slack!)
• Identify and communicate process improvement suggestions
• Incident management and escalations
• Help combat fraud and abuse on the platform
• Collaborate with other teams and departments to improve the customer's experience
• Help architect HA solutions for fast-growing and new customers
What You'll Add to DigitalOcean:
• Strong written and verbal English competencies
• Strong background with cloud technology and Linux systems
• Passionate about technology and customer support
• Strong identity with our brand and team culture
• Strong analytical skills and pattern recognition
• Prior experience in similar environments in Customer Success, Solutions Architecture type roles.
• Strong communication skills, with ability to explain technical concepts in clear and concise terms
• A desire to get the best out of everyone on their team with the ability to balance the demands of multiple constituencies, defining priorities and setting appropriate expectations.
Why You'll Like Working for DigitalOcean :
• We reward our employees . The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
Have you ever wondered what happens inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
Reporting
Have you ever wondered what happens inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
Reporting to the CMO, the VP of Content and Communications will be responsible for creating and executing the strategy necessary to achieve our aggressive targets for growing our community, building our brand, and delivering on self-service revenue. We are looking for an experienced marketing leader with a proven track record of building high-performance teams to deliver sustainable results. They thrive in a fast-paced environment and have a reputation for creating alignment with sales; delivering value for internal and external partners; and inspiring a culture of transparency, collaboration and shared success. Public Relations, Developer Education, Technical Editing, and Content Marketing report into this leader.
We want people who are passionate about the power of storytelling, strategic positioning, and thought leadership.
How can we best serve our customers and prospects at each point in the buyer’s journey? The ideal candidate has a passion for aligning content and communication initiatives to awareness and revenue goals, and will be held accountable for KPIs and quotas accordingly. They have proven success collaborating with cross-functional marketing teams as well as working with related product, web development, and creative teams to envision, execute, and measure content programs that fuel the self-service funnel, as well as position DigitalOcean as a thought leader. This VP of Content and Communications can be remote-based anywhere in the USA.
What You’ll Be Doing: Leadership, Strategy, Execution
• Lead a high-performing team of writers, editors, educators, and internal and external communications experts that focus on serving our company and community through thoughtful messaging and educational assets
• Develop a comprehensive strategy for best-in-class content to guide the team as we grow our community website and introduce new content programs to serve our existing and new target markets
• Act as lead storyteller for the brand and own all messaging: create unique and compelling company, category, and product/technology narratives to continue to raise our profile and elevate our brand in the market
• Build a Content Marketing Team that will deliver compelling and data-driven editorial content and customer stories
• Demonstrate impeccable skill with cross-functional work to create and implement a DigitalOcean voice and style guide that will ensure a consistent experience through multiple customer and prospect touchpoints
• Establish and lead overall internal and external communications strategy - inclusive of public relations, media relations, crisis communications, internal communications, and social media/community functions
• Advance the strategy and voice for executive communications; including speaking engagements, media interviews, social media channels, and internal communications
• Execute annual media and analyst relations programs including content, briefing schedule, relevant events, agency relationships, and budget management
• Oversee our earned media program across trade, business, and tech publications to maximize DigitalOcean’s share of voice and brand recognition
• Work closely with the Revenue Marketing Team to fuel the self-service revenue funnel with content initiatives to drive and hit conversion and expansion goals
• Report on performance of team initiatives (in partnership with the data and analytics team) to executive leadership
What We’ll Expect From You:
• Significant content marketing leadership experience in tech - SaaS experience a plus
• Deep understanding of the developer and technical entrepreneurial mindset, and the needs of small and medium developer teams
• Results focused with strong prioritization skills and “win as a team” mentality
• Experience with marketing automation (Marketo) and sales automation/CRM (Salesforce.com) reporting and campaign features with an understanding of how to measure content performance
• Creative thinker with outstanding interpersonal and communication skills
• Prior success leading teams through market expansion and periods of high growth and rapid change
• Experience in a successful startup or emerging growth technology company that markets to developers is an asset
• Organized with strong time management and project management skills
• Leads by influence, empowers teams and develops employees and creates an environment where team members are encouraged to take risks and innovate to improve programs, processes, personal skills and customer experience
• Customer focused, collaborative, self-aware, servant leader who contributes to and thrives in a culture of trust, transparency, initiative, respect, enthusiasm, fun, accountability and the ownership principle that the company’s success is my success
• BA/BS degree - MA, MS or MBA preferred
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
Reporting to the CMO, the VP of Content and Communications will be responsible for creating and executing the strategy necessary to achieve our aggressive targets for growing our community, building our brand, and delivering on self-service revenue. We are looking for an experienced marketing leader with a proven track record of building high-performance teams to deliver sustainable results. They thrive in a fast-paced environment and have a reputation for creating alignment with sales; delivering value for internal and external partners; and inspiring a culture of transparency, collaboration and shared success. Public Relations, Developer Education, Technical Editing, and Content Marketing report into this leader.
We want people who are passionate about the power of storytelling, strategic positioning, and thought leadership.
How can we best serve our customers and prospects at each point in the buyer’s journey? The ideal candidate has a passion for aligning content and communication initiatives to awareness and revenue goals, and will be held accountable for KPIs and quotas accordingly. They have proven success collaborating with cross-functional marketing teams as well as working with related product, web development, and creative teams to envision, execute, and measure content programs that fuel the self-service funnel, as well as position DigitalOcean as a thought leader. This VP of Content and Communications can be remote-based anywhere in the USA.
What You’ll Be Doing: Leadership, Strategy, Execution
• Lead a high-performing team of writers, editors, educators, and internal and external communications experts that focus on serving our company and community through thoughtful messaging and educational assets
• Develop a comprehensive strategy for best-in-class content to guide the team as we grow our community website and introduce new content programs to serve our existing and new target markets
• Act as lead storyteller for the brand and own all messaging: create unique and compelling company, category, and product/technology narratives to continue to raise our profile and elevate our brand in the market
• Build a Content Marketing Team that will deliver compelling and data-driven editorial content and customer stories
• Demonstrate impeccable skill with cross-functional work to create and implement a DigitalOcean voice and style guide that will ensure a consistent experience through multiple customer and prospect touchpoints
• Establish and lead overall internal and external communications strategy - inclusive of public relations, media relations, crisis communications, internal communications, and social media/community functions
• Advance the strategy and voice for executive communications; including speaking engagements, media interviews, social media channels, and internal communications
• Execute annual media and analyst relations programs including content, briefing schedule, relevant events, agency relationships, and budget management
• Oversee our earned media program across trade, business, and tech publications to maximize DigitalOcean’s share of voice and brand recognition
• Work closely with the Revenue Marketing Team to fuel the self-service revenue funnel with content initiatives to drive and hit conversion and expansion goals
• Report on performance of team initiatives (in partnership with the data and analytics team) to executive leadership
What We’ll Expect From You:
• Significant content marketing leadership experience in tech - SaaS experience a plus
• Deep understanding of the developer and technical entrepreneurial mindset, and the needs of small and medium developer teams
• Results focused with strong prioritization skills and “win as a team” mentality
• Experience with marketing automation (Marketo) and sales automation/CRM (Salesforce.com) reporting and campaign features with an understanding of how to measure content performance
• Creative thinker with outstanding interpersonal and communication skills
• Prior success leading teams through market expansion and periods of high growth and rapid change
• Experience in a successful startup or emerging growth technology company that markets to developers is an asset
• Organized with strong time management and project management skills
• Leads by influence, empowers teams and develops employees and creates an environment where team members are encouraged to take risks and innovate to improve programs, processes, personal skills and customer experience
• Customer focused, collaborative, self-aware, servant leader who contributes to and thrives in a culture of trust, transparency, initiative, respect, enthusiasm, fun, accountability and the ownership principle that the company’s success is my success
• BA/BS degree - MA, MS or MBA preferred
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
Have you ever wondered what happens inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
We
Have you ever wondered what happens inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
We want people who are passionate about building innovative processes and tools that enable sales professionals to do their best work.
We are looking for an experienced Sales Operations/Sales Development professional who can be the right hand to the Chief Customer Officer and has worked with a broad portfolio of sales metrics, processes, and tools. You understand SMB and high volume inside selling processes and have experience implementing new processes in a rapidly growing sales organization.
In a Director of Sales Operations role at DigitalOcean, you’ll be instrumental in helping to build the company’s future. You will support our sales professionals and others through the design, implementation, and operational execution of end-to-end processes and tools. You will build a sales development function that will start small but quickly grows. You will eventually hire/promote managers to run sales development. You are looking to come in at the ground floor, to apply your skills and experience to develop the business processes and tools needed to help maximize DigitalOcean’s sales performance.
Priorities include collaborating with marketing on all lead generation tools & processes, collaborating with finance and product on quotes to cash processes and tools, working with sales management on sales metrics, sales process, tools, territory and quota model and go-to-market planning. Partnering with key functions in the company (Sales, Finance, Marketing, Customer Success, Sales Engineering, Product Management, etc.) is essential to shaping revenue strategy, optimizing execution across all channels, and enabling our company to scale rapidly. Critical functions include managing the sales development/lead generation programs, system management, planning, reporting, sales process optimization, sales program implementation, and sales policy definition and management.
What You'll Be Doing:
• Provide overall leadership and management of Operations for Customer Support & Success as well as the Go to Market ( Sales) function utilizing Data Science / Analytics to cover: systems, 3rd party vendors, operational execution, reporting, policy development, and management
• Provide overall leadership and management of Customer Journey from onboarding through monetization phases to cover: recruiting, people management, the setting of processes & tools, measurement, and delivery of retention and expansion opportunities
• Identify, continuously improve, and integrate all sales processes and policies, including but not limited to, lead management process, commissions, sales recruiting and hiring, etc.
• Develop and execute standardized sales performance reporting and analysis with the goal of making specific recommendations to support management decision making. Develop and maintain standard daily, weekly, monthly, quarterly, and annual reports for the sales team
• Implement comprehensive pipeline reporting tools tracking opportunities from lead generation to acquisition, account development/scale, and retention
• Own lead distribution and management in collaboration with marketing and sales
• Lead cross-functional initiatives and collaborating closely with sales, marketing, customer success, and finance
What We Expect From You:
• 8+ years experience in Customer Support & Success Operations, Sales Operations and/or Data Science & Analytics (Capacity Management, Sales & Operations Planning, Demand Forecasting, Retention & Expansion) experience strongly preferred
• Managing a growing team of Data Science and Analytics professionals along with CSS Operations and GTM Operations Analysts focused on customer retention and expansion from the onboarding phase through monetization through revenue management.
• Excellent analytical, business intelligence skills ( identify signal from noise)
• Expertise in Salesforce and the Salesforce ecosystem and other sales / support / data science related software and tools
• Experience building a sales operations, CSS operations and/or Data Science organization that continually improves retention and expansion of customers
• Demonstrated a focus on being able to translate data and metrics into predictable business insight
• Ability and credibility to work with the VP of Customer Support & Success, VP of GTM, VP of Revenue Marketing and VP FPA along with the extended leadership team lead and facilitate cross-company initiatives
• Excellent verbal, written, and presentation communications skills
• Determined to create a performance and metrics focused culture
• High growth, start-up exposure is ideal
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within... reach for any developer, anywhere in the world.
We want people who are passionate about building innovative processes and tools that enable sales professionals to do their best work.
We are looking for an experienced Sales Operations/Sales Development professional who can be the right hand to the Chief Customer Officer and has worked with a broad portfolio of sales metrics, processes, and tools. You understand SMB and high volume inside selling processes and have experience implementing new processes in a rapidly growing sales organization.
In a Director of Sales Operations role at DigitalOcean, you’ll be instrumental in helping to build the company’s future. You will support our sales professionals and others through the design, implementation, and operational execution of end-to-end processes and tools. You will build a sales development function that will start small but quickly grows. You will eventually hire/promote managers to run sales development. You are looking to come in at the ground floor, to apply your skills and experience to develop the business processes and tools needed to help maximize DigitalOcean’s sales performance.
Priorities include collaborating with marketing on all lead generation tools & processes, collaborating with finance and product on quotes to cash processes and tools, working with sales management on sales metrics, sales process, tools, territory and quota model and go-to-market planning. Partnering with key functions in the company (Sales, Finance, Marketing, Customer Success, Sales Engineering, Product Management, etc.) is essential to shaping revenue strategy, optimizing execution across all channels, and enabling our company to scale rapidly. Critical functions include managing the sales development/lead generation programs, system management, planning, reporting, sales process optimization, sales program implementation, and sales policy definition and management.
What You'll Be Doing:
• Provide overall leadership and management of Operations for Customer Support & Success as well as the Go to Market ( Sales) function utilizing Data Science / Analytics to cover: systems, 3rd party vendors, operational execution, reporting, policy development, and management
• Provide overall leadership and management of Customer Journey from onboarding through monetization phases to cover: recruiting, people management, the setting of processes & tools, measurement, and delivery of retention and expansion opportunities
• Identify, continuously improve, and integrate all sales processes and policies, including but not limited to, lead management process, commissions, sales recruiting and hiring, etc.
• Develop and execute standardized sales performance reporting and analysis with the goal of making specific recommendations to support management decision making. Develop and maintain standard daily, weekly, monthly, quarterly, and annual reports for the sales team
• Implement comprehensive pipeline reporting tools tracking opportunities from lead generation to acquisition, account development/scale, and retention
• Own lead distribution and management in collaboration with marketing and sales
• Lead cross-functional initiatives and collaborating closely with sales, marketing, customer success, and finance
What We Expect From You:
• 8+ years experience in Customer Support & Success Operations, Sales Operations and/or Data Science & Analytics (Capacity Management, Sales & Operations Planning, Demand Forecasting, Retention & Expansion) experience strongly preferred
• Managing a growing team of Data Science and Analytics professionals along with CSS Operations and GTM Operations Analysts focused on customer retention and expansion from the onboarding phase through monetization through revenue management.
• Excellent analytical, business intelligence skills ( identify signal from noise)
• Expertise in Salesforce and the Salesforce ecosystem and other sales / support / data science related software and tools
• Experience building a sales operations, CSS operations and/or Data Science organization that continually improves retention and expansion of customers
• Demonstrated a focus on being able to translate data and metrics into predictable business insight
• Ability and credibility to work with the VP of Customer Support & Success, VP of GTM, VP of Revenue Marketing and VP FPA along with the extended leadership team lead and facilitate cross-company initiatives
• Excellent verbal, written, and presentation communications skills
• Determined to create a performance and metrics focused culture
• High growth, start-up exposure is ideal
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via Girlboss Jobs
schedule_type: Full-timework_from_home: 1
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people
Do you ever wonder what happens inside the cloud?
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people who are passionate high performing team players who can take new challenges and go the extra mile.
We are looking for an experienced Payroll Manager to oversee the daily operations of the Payroll function, managing end-to-end processes to ensure employee compensation is timely, accurate and compliant. The successful candidate must be highly analytical, organized, and skilled at communication and problem solving. Additionally, this person will be an energetic, hands-on individual who can embrace organizational change and work collaboratively with others. This position reports to the Sr Manager, Accounting.
What You’ll Be Doing:
• Manage and process U.S. and Canada payrolls accurately, timely and efficiently in compliance with all federal, state/provincial, local, and regulatory requirements.
• Review payroll for the International entities, working with the People Operations team to ensure payroll is complete and accurate.
• Provide payroll information by answering questions and requests.
• Assist in the implementation of an HRIS solution.
• Fulfill audit, tax and budgeting requirements as needed.
• Facilitate process improvements to operational procedures and processes that meet audit standards and improve efficiency.
• Participate in ad-hoc accounting and finance projects.
• Ensure that policies and procedures and desktop procedures are documented for all processes and updated periodically.
What You’ll Add to DigitalOcean:
• Bachelor’s degree in Finance, Accounting, Economics or Business Administration required.
• CPP Certified highly preferred.
• Hands-on experience with ADP Workforce Now.
• Ability to resolve payroll discrepancies by collecting and analyzing information.
• Understanding of payroll journal entries and accounting process, including balance sheet reconciliations.
• Advanced knowledge of MS Excel (creating spreadsheets and using financial Excel functions).
• Ability to execute and follow-through to completion and documentation.
• High attention to detail and strong organization skills.
• Ability to function independently and effectively in a self-directed environment.
• Excellent time-management and organization skills.
• Maintains employee confidence and protects payroll operations by keeping information confidential.
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym stipend to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC and Cambridge, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For all CO residents, please click here
De Show more details...
Headquartered in New York but based around the world, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers around the world. Our mission is to simplify cloud computing for every developer. We are working on solving some of the most challenging and interesting technology projects... around, on a scale unmatched by most.
We want people who are passionate high performing team players who can take new challenges and go the extra mile.
We are looking for an experienced Payroll Manager to oversee the daily operations of the Payroll function, managing end-to-end processes to ensure employee compensation is timely, accurate and compliant. The successful candidate must be highly analytical, organized, and skilled at communication and problem solving. Additionally, this person will be an energetic, hands-on individual who can embrace organizational change and work collaboratively with others. This position reports to the Sr Manager, Accounting.
What You’ll Be Doing:
• Manage and process U.S. and Canada payrolls accurately, timely and efficiently in compliance with all federal, state/provincial, local, and regulatory requirements.
• Review payroll for the International entities, working with the People Operations team to ensure payroll is complete and accurate.
• Provide payroll information by answering questions and requests.
• Assist in the implementation of an HRIS solution.
• Fulfill audit, tax and budgeting requirements as needed.
• Facilitate process improvements to operational procedures and processes that meet audit standards and improve efficiency.
• Participate in ad-hoc accounting and finance projects.
• Ensure that policies and procedures and desktop procedures are documented for all processes and updated periodically.
What You’ll Add to DigitalOcean:
• Bachelor’s degree in Finance, Accounting, Economics or Business Administration required.
• CPP Certified highly preferred.
• Hands-on experience with ADP Workforce Now.
• Ability to resolve payroll discrepancies by collecting and analyzing information.
• Understanding of payroll journal entries and accounting process, including balance sheet reconciliations.
• Advanced knowledge of MS Excel (creating spreadsheets and using financial Excel functions).
• Ability to execute and follow-through to completion and documentation.
• High attention to detail and strong organization skills.
• Ability to function independently and effectively in a self-directed environment.
• Excellent time-management and organization skills.
• Maintains employee confidence and protects payroll operations by keeping information confidential.
Why You’ll Like Working for DigitalOcean:
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym stipend to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match.
• We support our remote employee experience. While we have great office spaces in NYC and Cambridge, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For all CO residents, please click here
De Show more details...
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