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Most recent job postings at ecommercenews
via FOX44 News Jobs
posted_at: 4 days agoschedule_type: Full-time
As an e-Commerce Specialist, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.
Roles and Responsibilities...
• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams
As an e-Commerce Specialist, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.
Roles and Responsibilities...
• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
Requirements
• Ideally 3+ years experience in e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
Skills
• e-commerce
• Marketing
• Web Content Writing
• Web Design
• Marketing Strategies
About Us
Founded in 1990, Spinergy is a developer, manufacturer and marketer of proprietary, innovated products for the wheelchair and bicycle industries.
The company's patented products offer a clear advantage over alternative technologies and can best be described by the advertising tag lines Faster by Design ,
The patented spoke technology offered in Spinergy wheels is made from PBO fibers and over extruded with a nylon coating. These spokes can be tied in a knot when not in a wheel and provide twice the strength and on third the weight of a traditional spoke. Additionally the spokes can be over extruded in a series of colors that we offer providing the user with fashionable choices when outfitting their bicycles or wheelchair products.
The Spinergy brand name has developed a considerable loyal following over the company's thirty three year history. All of Spinergy's products are sold as premium products to the high end market. Spinergy wheels have been used in the Olympics, Para Olympics, Professional road racing, The X Games, Nytro Circus and many other competitive venues.
Spinergy manufactures all of the company's products in its facility in Tijuana, Mexico. The manufacturing facility is a one hour drive from the company's headquarters in San Marcos, CA. The close proximity allows the company to maintain close control of its technology, manufacturing processes and personnel while providing a responsive platform for developing new products and new product lines.
Spinergy's headquarters houses the product development, sales and marketing, accounting, and warehouse and distribution functions.
Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term Disability
• 401(k Show more details...
Roles and Responsibilities...
• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
Requirements
• Ideally 3+ years experience in e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
Skills
• e-commerce
• Marketing
• Web Content Writing
• Web Design
• Marketing Strategies
About Us
Founded in 1990, Spinergy is a developer, manufacturer and marketer of proprietary, innovated products for the wheelchair and bicycle industries.
The company's patented products offer a clear advantage over alternative technologies and can best be described by the advertising tag lines Faster by Design ,
The patented spoke technology offered in Spinergy wheels is made from PBO fibers and over extruded with a nylon coating. These spokes can be tied in a knot when not in a wheel and provide twice the strength and on third the weight of a traditional spoke. Additionally the spokes can be over extruded in a series of colors that we offer providing the user with fashionable choices when outfitting their bicycles or wheelchair products.
The Spinergy brand name has developed a considerable loyal following over the company's thirty three year history. All of Spinergy's products are sold as premium products to the high end market. Spinergy wheels have been used in the Olympics, Para Olympics, Professional road racing, The X Games, Nytro Circus and many other competitive venues.
Spinergy manufactures all of the company's products in its facility in Tijuana, Mexico. The manufacturing facility is a one hour drive from the company's headquarters in San Marcos, CA. The close proximity allows the company to maintain close control of its technology, manufacturing processes and personnel while providing a responsive platform for developing new products and new product lines.
Spinergy's headquarters houses the product development, sales and marketing, accounting, and warehouse and distribution functions.
Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term Disability
• 401(k Show more details...
via FOX44 News Jobs
posted_at: 3 days agoschedule_type: Full-time
The ideal candidate will liaison with our external Agency and internal e-commerce associates in a project management capacity to ensure all deliverables are executed on-time, to the highest standard, and in fitting with Nohble's initiatives.
Qualified candidates are highly detail oriented and organized with the ability to multi-task, prioritize, and problem solve. They work well under pressure... and are highly efficient communicators with a mastery
The ideal candidate will liaison with our external Agency and internal e-commerce associates in a project management capacity to ensure all deliverables are executed on-time, to the highest standard, and in fitting with Nohble's initiatives.
Qualified candidates are highly detail oriented and organized with the ability to multi-task, prioritize, and problem solve. They work well under pressure... and are highly efficient communicators with a mastery of Microsoft Office. "Streetwear" & "Sneakerhead product knowledge is a plus.
Responsibilities
• Execute daily and weekly deliverables in coordination with relevant stakeholders including email marketing, website, e-commerce etc. on-time and on-budget
• Ensure seamless coordination of brick-and-mortar and digital commerce efforts
• Analyze and report on the ongoing success of campaigns using Google Analytics and other analytics tools
• Act as the central point of contact for e-commerce team members, retail operations, and agency to ensure clarity of roles and responsibilities throughout project workflow
Qualifications
• 2+ years of project management and/or e-commerce experience
• Strong writing, communication, problem-solving, multi-tasking and time-management skills needed Show more details...
Qualified candidates are highly detail oriented and organized with the ability to multi-task, prioritize, and problem solve. They work well under pressure... and are highly efficient communicators with a mastery of Microsoft Office. "Streetwear" & "Sneakerhead product knowledge is a plus.
Responsibilities
• Execute daily and weekly deliverables in coordination with relevant stakeholders including email marketing, website, e-commerce etc. on-time and on-budget
• Ensure seamless coordination of brick-and-mortar and digital commerce efforts
• Analyze and report on the ongoing success of campaigns using Google Analytics and other analytics tools
• Act as the central point of contact for e-commerce team members, retail operations, and agency to ensure clarity of roles and responsibilities throughout project workflow
Qualifications
• 2+ years of project management and/or e-commerce experience
• Strong writing, communication, problem-solving, multi-tasking and time-management skills needed Show more details...
via FOX44 News Jobs
posted_at: 2 days agoschedule_type: Full-timesalary: 106K–155K a year
Are you energized by helping uncover solutions to real world problems? We are seeking a Senior Product Manager to lead the Passport eCommerce product. As part of the accesso® Passport Group, you will contribute to helping our clients sell more tickets, streamline operations, drive revenue, and improve the guest experience. A qualified Senior Product Manager will have proven experience in a... fast-paced environment, thorough knowledge of E-commerce
Are you energized by helping uncover solutions to real world problems? We are seeking a Senior Product Manager to lead the Passport eCommerce product. As part of the accesso® Passport Group, you will contribute to helping our clients sell more tickets, streamline operations, drive revenue, and improve the guest experience. A qualified Senior Product Manager will have proven experience in a... fast-paced environment, thorough knowledge of E-commerce products, a deep understanding of client business objectives, and established internal relationships with stakeholders. Our top candidate will also have strong communication skills, analytical and problem-solving skills, the ability to interact with all levels within the company, and the ability to prioritize multiple concurrent projects.
As a member of Product Team, you'll play a key role in the ideation, development and launch of our solutions. Your deep understanding of client needs and out-of-the-box thinking will be vital in shaping our product vision and strategy. Were looking for team members who have a strong technical background, can quickly break down complex problems and deliver creative solutions to ensure product success.
What youll be working on:
• Lead product discovery to determine scope, feasibility, and business value of product initiatives by gathering requirements from cross functional teams and performing market research and/or data analysis
• Define optimal scope for product features, build functional requirements, and gain alignment from leadership and stakeholders on product approach
• Build and maintain roadmap that reflects product priorities; effectively communicate roadmap status with stakeholders
• Guide cross functional product teams (product, development, UI/UX) to support effective execution of roadmap initiatives (on time, in scope, within budget)
• Communicate new features and capabilities to internal teams and customers through presentations, demonstrations, and documentation
• Partner with stakeholders to ensure successful client adoption of new features
• Manage competing priorities, dependencies, and fly-ins to balance supporting business needs while maintaining the of integrity your product roadmaps
• Measure product success and be able to present results to senior leadership
• Serve as the subject matter expert for Passport eCommerce
What you bring to the role:
• 3-5 years of experience building/shipping consumer-facing products, preferably E-commerce products
• Strong understanding of user experience/behavior, especially in a mobile setting
• Experience ideating and executing product strategies that impact business goals/metrics
• Experience aligning multiple stakeholders in a complex environment
• Experience managing and growing a team.
• Ability to converse fluently with business stakeholders (clients, operations, leadership) and technical stakeholders (software engineers, UX teams, product teams)
• Excellent communication and presentation skills (written and verbal)
• Excellent prioritization, attention to detail, and critical thinking skills
• Knowledge of SDLC and agile development methodologies
• If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.
Technologies you may work with:
• JIRA, Confluence, Miro, Excel, PowerPoint, Google Analytics
Perks & Benefits:
• Competitive compensation package including discretionary annual bonus opportunity.
• 4-weeks of Paid Time Off for employees up to 3-years of tenure (higher accrual thereafter);
• 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about;
• 4-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement;
• Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility;
• Four different medical insurance plans to choose from, including an employer-contributed HSA;
• Employer-paid short & long-term disability and life insurance;
• Matching 401K;
• Unlimited access to Udemy for Business for continued learning and career development;
• A flexible work schedule around our core business hours.
$106,000 - $155,000 a year
Salary offered is based upon experience.
Life at accesso:
At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection - so share memes and high fives with teammates, or break up your day with virtual escape quests, Online Office Olympics and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at (see below) so that we can set you up for success. Learn more about Diversity & Inclusion at accesso.
ABOUT accesso:
Our team is on a mission to improve the guest experience with technology. We support some of the worlds top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue Show more details...
As a member of Product Team, you'll play a key role in the ideation, development and launch of our solutions. Your deep understanding of client needs and out-of-the-box thinking will be vital in shaping our product vision and strategy. Were looking for team members who have a strong technical background, can quickly break down complex problems and deliver creative solutions to ensure product success.
What youll be working on:
• Lead product discovery to determine scope, feasibility, and business value of product initiatives by gathering requirements from cross functional teams and performing market research and/or data analysis
• Define optimal scope for product features, build functional requirements, and gain alignment from leadership and stakeholders on product approach
• Build and maintain roadmap that reflects product priorities; effectively communicate roadmap status with stakeholders
• Guide cross functional product teams (product, development, UI/UX) to support effective execution of roadmap initiatives (on time, in scope, within budget)
• Communicate new features and capabilities to internal teams and customers through presentations, demonstrations, and documentation
• Partner with stakeholders to ensure successful client adoption of new features
• Manage competing priorities, dependencies, and fly-ins to balance supporting business needs while maintaining the of integrity your product roadmaps
• Measure product success and be able to present results to senior leadership
• Serve as the subject matter expert for Passport eCommerce
What you bring to the role:
• 3-5 years of experience building/shipping consumer-facing products, preferably E-commerce products
• Strong understanding of user experience/behavior, especially in a mobile setting
• Experience ideating and executing product strategies that impact business goals/metrics
• Experience aligning multiple stakeholders in a complex environment
• Experience managing and growing a team.
• Ability to converse fluently with business stakeholders (clients, operations, leadership) and technical stakeholders (software engineers, UX teams, product teams)
• Excellent communication and presentation skills (written and verbal)
• Excellent prioritization, attention to detail, and critical thinking skills
• Knowledge of SDLC and agile development methodologies
• If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.
Technologies you may work with:
• JIRA, Confluence, Miro, Excel, PowerPoint, Google Analytics
Perks & Benefits:
• Competitive compensation package including discretionary annual bonus opportunity.
• 4-weeks of Paid Time Off for employees up to 3-years of tenure (higher accrual thereafter);
• 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about;
• 4-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement;
• Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $5,000 benefit toward surrogacy, adoption, and fertility;
• Four different medical insurance plans to choose from, including an employer-contributed HSA;
• Employer-paid short & long-term disability and life insurance;
• Matching 401K;
• Unlimited access to Udemy for Business for continued learning and career development;
• A flexible work schedule around our core business hours.
$106,000 - $155,000 a year
Salary offered is based upon experience.
Life at accesso:
At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection - so share memes and high fives with teammates, or break up your day with virtual escape quests, Online Office Olympics and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at (see below) so that we can set you up for success. Learn more about Diversity & Inclusion at accesso.
ABOUT accesso:
Our team is on a mission to improve the guest experience with technology. We support some of the worlds top attractions and leisure & entertainment venues by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue Show more details...
via ZipRecruiter
posted_at: 7 days agoschedule_type: Full-time
At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team... oriented environment, can demonstrate individual resourcefulness
At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team... oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.
Job purpose
The eCommerce Catalog Specialist is responsible for assisting in the building and maintaining of the product listing catalog for thousands of SKUs from multiple home textile and home décor brands
Duties and responsibilities
Responsible for periodic large volume SKU additions, image gathering and uploading current products for sale to individual websites.
Work collaboratively with internal teams (i.e., Sales, Marketing and Design) to coordinate and manage any new product rollouts on websites.
Establish and maintain strong relationships with customers by providing online support, information and guidance; taking care of customer needs.
Assist in selecting and building product offerings for upload to customer sites/portals.
Supports eCommerce and specific retailers with product introductions, special promotions, and discontinued updates ensuring any negative concerns are resolved with a sense of urgency and customer focus.
Work with the Sales and Marketing department to deliver product images for all the items included on the submission templates and forward to retailers as per individual requirements.
Work with Customer Service department and customers to identify research and resolve customer inquiries or concerns in a timely manner and deliver satisfying customer experiences.
Periodically review customer web sites to ensure product presentation conforms to company and eCommerce guidelines.
Perform ongoing maintenance and website audits for eCommerce and specific retailers to correct any inaccuracies appearing in product descriptions, specifications, images, etc.
Prepare internal Standard Operating Procedures (SOPs) for existing and new eCommerce accounts.
Create and distribute reports and/or analytic recaps at monthly and quarterly levels.
Monitors returns/damages for eCommerce and flash sites.
Supports maintaining a safe working environment and focuses on safe work habits.
Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
Demonstrates a commitment to C&F Enterprises, Inc. core values.
The position responsibilities outlined above are in no way to be construed as all encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Ability to provide excellent customer service to both internal and external contacts
Excellent oral and written communication skills
Strong analytical skills, attention to detail with an emphasis on accuracy
Impeccable time-management, organizational and problem solving skills
Ability to handle and track multiple projects as well as work independently
Work well in a team environment and across multiple departments
Demonstrated high proficiency in Microsoft Office software
Advanced proficiency in Excel (pivot tables, v-lookup, graphs, etc.)
Knowledge in home fashions, gifts, textiles or retail industries a plus
Competencies
Positive Energy Level
Customer Relationships
Team Player
Creative
Adaptable
End user empathy
Presentation Skills
Independence
Qualifications
A 4 year bachelor's degree in marketing, business, communications or related field and/or equivalent experience
2 or more years' experience in eCommerce operations or digital marketing
Understanding of digital space and a passion for online shopping
Physical requirements
Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception and ability to adjust focus.
Speech clarity requires the ability to speak clearly so others can understand you.
Direct reports
TBD Show more details...
Job purpose
The eCommerce Catalog Specialist is responsible for assisting in the building and maintaining of the product listing catalog for thousands of SKUs from multiple home textile and home décor brands
Duties and responsibilities
Responsible for periodic large volume SKU additions, image gathering and uploading current products for sale to individual websites.
Work collaboratively with internal teams (i.e., Sales, Marketing and Design) to coordinate and manage any new product rollouts on websites.
Establish and maintain strong relationships with customers by providing online support, information and guidance; taking care of customer needs.
Assist in selecting and building product offerings for upload to customer sites/portals.
Supports eCommerce and specific retailers with product introductions, special promotions, and discontinued updates ensuring any negative concerns are resolved with a sense of urgency and customer focus.
Work with the Sales and Marketing department to deliver product images for all the items included on the submission templates and forward to retailers as per individual requirements.
Work with Customer Service department and customers to identify research and resolve customer inquiries or concerns in a timely manner and deliver satisfying customer experiences.
Periodically review customer web sites to ensure product presentation conforms to company and eCommerce guidelines.
Perform ongoing maintenance and website audits for eCommerce and specific retailers to correct any inaccuracies appearing in product descriptions, specifications, images, etc.
Prepare internal Standard Operating Procedures (SOPs) for existing and new eCommerce accounts.
Create and distribute reports and/or analytic recaps at monthly and quarterly levels.
Monitors returns/damages for eCommerce and flash sites.
Supports maintaining a safe working environment and focuses on safe work habits.
Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
Demonstrates a commitment to C&F Enterprises, Inc. core values.
The position responsibilities outlined above are in no way to be construed as all encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Ability to provide excellent customer service to both internal and external contacts
Excellent oral and written communication skills
Strong analytical skills, attention to detail with an emphasis on accuracy
Impeccable time-management, organizational and problem solving skills
Ability to handle and track multiple projects as well as work independently
Work well in a team environment and across multiple departments
Demonstrated high proficiency in Microsoft Office software
Advanced proficiency in Excel (pivot tables, v-lookup, graphs, etc.)
Knowledge in home fashions, gifts, textiles or retail industries a plus
Competencies
Positive Energy Level
Customer Relationships
Team Player
Creative
Adaptable
End user empathy
Presentation Skills
Independence
Qualifications
A 4 year bachelor's degree in marketing, business, communications or related field and/or equivalent experience
2 or more years' experience in eCommerce operations or digital marketing
Understanding of digital space and a passion for online shopping
Physical requirements
Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception and ability to adjust focus.
Speech clarity requires the ability to speak clearly so others can understand you.
Direct reports
TBD Show more details...
via Salary.com
schedule_type: Full-time
Job Summary
This job is for an E-Commerce Amazon & Marketplace guru. You will be responsible for managing and optimizing the sales and performance of our Brands on Amazon and other e-commerce marketplaces, playing a key role in the growth of our direct-to-consumer channels. This includes managing product listings, tracking and analyzing sales data, and implementing marketing and operational... strategies to improve our ranking and visibility on the
Job Summary
This job is for an E-Commerce Amazon & Marketplace guru. You will be responsible for managing and optimizing the sales and performance of our Brands on Amazon and other e-commerce marketplaces, playing a key role in the growth of our direct-to-consumer channels. This includes managing product listings, tracking and analyzing sales data, and implementing marketing and operational... strategies to improve our ranking and visibility on the platform. This position will work closely with other members of the e-commerce and marketing teams to ensure our products are effectively marketed and sold on e-commerce platforms. You will be responsible for overseeing day-to-day orders, meeting company growth and sales objectives, as well as market expansion.
Responsibilities and Duties
• Startup, run, and optimize product listings on Amazon for both FBM and FBA and other e-commerce marketplaces.
• Able to work with a Brand from start to finish, making sure Brand is well represented on Amazon.
• Track and analyze sales data to identify trends and opportunities for growth and improve profitability.
• Implement strategies to improve product visibility and ranking on Amazon and other e-commerce marketplaces.
• Collaborate with the e-commerce and marketing teams to develop and execute marketing campaigns and promotions.
• Manage issue identification and resolution with Amazon seller support team related to item set up, brand management, customer service, and fulfillment.
• Manage and optimize Amazon PPC campaigns as well as any other marketplace marketing programs ensuring performance maintains return on ad spend targets.
• Monitor and report weekly on key performance indicators, including sales, traffic, quality of content, cost management, conversion rate, ROI, and overall account health and performance.
• Manage and monitor inventory levels to ensure product availability to meet customer demand, inventory turnover rate, and accuracy.
• Stay up to date with industry trends and best practices for e-commerce and marketplace management including seller best practices, tools, and technologies.
• Proactively generate ideas on how to improve performance.
Knowledge, Skills, and Qualifications
The ideal candidate will have experience and possess skills with the following:
• Proven experience selling on Amazon (FBM and FBA).
• Experience with product listing creation and optimization for Amazon from beginning to end.
• Familiarity with PPC strategies and tactics. Extensive experience isn’t strictly required, but a working knowledge is preferred.
• A tenacious, don’t-give-up-until-you-get-it-done attitude.
• Proficiency with Microsoft products, specifically Microsoft Excel.
• Knowledge of Salesforce
• Familiarity with Shopify and Wordpress, a plus.
• Proficiency with Adobe Creative Suite (i.e. Photoshop)
• Attention to detail is critical. The smallest detail can make all the difference to our customers!
• Experience with common selling toolkits like Seller Central, JungleScout, SellerBoard, Seller Labs, or equivalent.
• A genuine work ethic with the natural desire to go above and beyond. Hard work is highly rewarded in our company.
All candidates must be 18 years or older (no minors).
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Ability to commute/relocate:
• Hightstown, NJ 08520: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you at least 18 years of age or older?
Language:
• English (Required)
Work Location: One location Show more details...
This job is for an E-Commerce Amazon & Marketplace guru. You will be responsible for managing and optimizing the sales and performance of our Brands on Amazon and other e-commerce marketplaces, playing a key role in the growth of our direct-to-consumer channels. This includes managing product listings, tracking and analyzing sales data, and implementing marketing and operational... strategies to improve our ranking and visibility on the platform. This position will work closely with other members of the e-commerce and marketing teams to ensure our products are effectively marketed and sold on e-commerce platforms. You will be responsible for overseeing day-to-day orders, meeting company growth and sales objectives, as well as market expansion.
Responsibilities and Duties
• Startup, run, and optimize product listings on Amazon for both FBM and FBA and other e-commerce marketplaces.
• Able to work with a Brand from start to finish, making sure Brand is well represented on Amazon.
• Track and analyze sales data to identify trends and opportunities for growth and improve profitability.
• Implement strategies to improve product visibility and ranking on Amazon and other e-commerce marketplaces.
• Collaborate with the e-commerce and marketing teams to develop and execute marketing campaigns and promotions.
• Manage issue identification and resolution with Amazon seller support team related to item set up, brand management, customer service, and fulfillment.
• Manage and optimize Amazon PPC campaigns as well as any other marketplace marketing programs ensuring performance maintains return on ad spend targets.
• Monitor and report weekly on key performance indicators, including sales, traffic, quality of content, cost management, conversion rate, ROI, and overall account health and performance.
• Manage and monitor inventory levels to ensure product availability to meet customer demand, inventory turnover rate, and accuracy.
• Stay up to date with industry trends and best practices for e-commerce and marketplace management including seller best practices, tools, and technologies.
• Proactively generate ideas on how to improve performance.
Knowledge, Skills, and Qualifications
The ideal candidate will have experience and possess skills with the following:
• Proven experience selling on Amazon (FBM and FBA).
• Experience with product listing creation and optimization for Amazon from beginning to end.
• Familiarity with PPC strategies and tactics. Extensive experience isn’t strictly required, but a working knowledge is preferred.
• A tenacious, don’t-give-up-until-you-get-it-done attitude.
• Proficiency with Microsoft products, specifically Microsoft Excel.
• Knowledge of Salesforce
• Familiarity with Shopify and Wordpress, a plus.
• Proficiency with Adobe Creative Suite (i.e. Photoshop)
• Attention to detail is critical. The smallest detail can make all the difference to our customers!
• Experience with common selling toolkits like Seller Central, JungleScout, SellerBoard, Seller Labs, or equivalent.
• A genuine work ethic with the natural desire to go above and beyond. Hard work is highly rewarded in our company.
All candidates must be 18 years or older (no minors).
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Ability to commute/relocate:
• Hightstown, NJ 08520: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
• Are you at least 18 years of age or older?
Language:
• English (Required)
Work Location: One location Show more details...
via FOX44 News Jobs
posted_at: 2 days agoschedule_type: Full-timesalary: 16.00–16.50 an hour
Join our premier retail client's ecommerce team as an Item Production Specialist to assist with Item Setup, Vendor Onboarding, Copy Attribution, Merchandise Writing and Item Set Up. The Item Production specialist is responsible for item setup, submitting vendor requests for images and attribution via K-Link and working with vendor to approve attributes. Each Item Production specialist will be... assigned pyramid responsibility but may be asked to
Join our premier retail client's ecommerce team as an Item Production Specialist to assist with Item Setup, Vendor Onboarding, Copy Attribution, Merchandise Writing and Item Set Up. The Item Production specialist is responsible for item setup, submitting vendor requests for images and attribution via K-Link and working with vendor to approve attributes. Each Item Production specialist will be... assigned pyramid responsibility but may be asked to work on different areas pending business needs and may eventually take on merchandise writing duties.
DAILY RESPONSIBILITIES:
ITEM SET UP
Create items in K-Link, including Private and Exclusive Brand and Direct Ship
Group items together into Merchant Groups in K-Link
Assign Due Dates for Attributes / Images per Buying Office in K-Link
ITEM & MERCHANT GROUP MAINTENANCE
Perform Item Maintenance in K-Link
Perform Merchant Group Maintenance in K-Link
WORKLOAD PRIORITIZATION
Partner with Item Production Coordinator to obtain new set up requests, validate workload priorities and discuss deadline concerns.
Self-Identify Workload Priorities to best meet buying office needs based on established timelines
VENDOR AND BUYING OFFICE ON BOARDING
Work with Buying Office to receive accurate and complete buy plans
Support with Vendor issue resolution related on item set up and attribution
COPY ATTRIBUTION
Approve or reject vendor submitted product copy attributes, working directly with vendor when needed
Understand the connection between approval of copy attributes and product page build
MERCHANDISING ATTRIBUTION
Verify P3 structure for items turned in
Utilize attribution guides to add key category attributes that drive site navigation & search
Approve or reject vendor provided merchandising attributes
Apply accurate product attributes to allow for logical and / or editorial groupings of like products for easier shopping
QUALIFICATIONS
REQUIRED
Bachelor's Degree in Marketing, Communications or other relevant field
Strong writing skills and samples of previous writing work.
Solution-oriented problem-solving
Communication skills
Agility to work in uncertain situations
Attention to detail
PREFERRED
Possess a strong understanding of Vendor relationships with buying teams. Preferably both National Brands and Private and Exclusive Brands
Previous Buying Office Experience at Kohl's
Ability to learn new technologies and train others
Willingness to take on project based role
Change agent, influence peers to adopt new process / technology
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person Show more details...
DAILY RESPONSIBILITIES:
ITEM SET UP
Create items in K-Link, including Private and Exclusive Brand and Direct Ship
Group items together into Merchant Groups in K-Link
Assign Due Dates for Attributes / Images per Buying Office in K-Link
ITEM & MERCHANT GROUP MAINTENANCE
Perform Item Maintenance in K-Link
Perform Merchant Group Maintenance in K-Link
WORKLOAD PRIORITIZATION
Partner with Item Production Coordinator to obtain new set up requests, validate workload priorities and discuss deadline concerns.
Self-Identify Workload Priorities to best meet buying office needs based on established timelines
VENDOR AND BUYING OFFICE ON BOARDING
Work with Buying Office to receive accurate and complete buy plans
Support with Vendor issue resolution related on item set up and attribution
COPY ATTRIBUTION
Approve or reject vendor submitted product copy attributes, working directly with vendor when needed
Understand the connection between approval of copy attributes and product page build
MERCHANDISING ATTRIBUTION
Verify P3 structure for items turned in
Utilize attribution guides to add key category attributes that drive site navigation & search
Approve or reject vendor provided merchandising attributes
Apply accurate product attributes to allow for logical and / or editorial groupings of like products for easier shopping
QUALIFICATIONS
REQUIRED
Bachelor's Degree in Marketing, Communications or other relevant field
Strong writing skills and samples of previous writing work.
Solution-oriented problem-solving
Communication skills
Agility to work in uncertain situations
Attention to detail
PREFERRED
Possess a strong understanding of Vendor relationships with buying teams. Preferably both National Brands and Private and Exclusive Brands
Previous Buying Office Experience at Kohl's
Ability to learn new technologies and train others
Willingness to take on project based role
Change agent, influence peers to adopt new process / technology
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person Show more details...
via Jobs, Apartments, Homes For Sale, New/Used Cars & More At Geebo
posted_at: 2 days agoschedule_type: Full-timesalary: 20–28 an hour
Overview Preference is to fill this position in Grand Rapids, MI or Nashville, TN but we are also open to qualified candidates that are located outside of these areas. Occasional travel may be required. HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. The eCommerce Customer Service... Manage is the subject matter expert from a business
Overview Preference is to fill this position in Grand Rapids, MI or Nashville, TN but we are also open to qualified candidates that are located outside of these areas. Occasional travel may be required. HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. The eCommerce Customer Service... Manage is the subject matter expert from a business operations and customer service perspective. The eCommerce Customer Service Manager is responsible for supporting and directly supervising the eCommerce customer service team leads and representatives. This manager will own many aspects of support ranging from building tools and training to driving initiatives to improve day to day processes. This is a player-coach role. Responsibilities Lead eCommerce customer service team leads and representatives. Serves as primary point of contact for customer service with eCommerce leadership and team. Define and monitor team performance against agreed Key Performance indicators (KPI's) and foster a continuous improvement mindset. Effectively manage customer service capacity to meet the needs of the business even during peak seasons. Actively champion the adoption and implementation of new initiatives that will drive the business as well as promote efficiencies. Evaluate customer feedback and communicate insights to internal teams, marketing, publishers, and IT development teams to optimize the customer experience. Document and maintain customer processes, workflows, and knowledge base articles. Identify trends and patterns through tracking and analyzing recurring customer issues. Manage daily, weekly, and monthly reports to monitor trends and identify quality issues. Assist with order processing, credit application, and order completion as needed. Investigate and resolve customer complaints to ensure customer satisfaction:
respond appropriately and guide the complaint through established/appropriate channels. Collaborate with other departments to resolve issues and stay informed of promotions, changes, etc. Participate in special projects as a subject matter expert. Collaborate with leadership to help build and support the team/structure/process. Other duties as assigned. Qualifications Work
Experience:
Minimum of 4 years of experience in online customer service or operations required. 2
years of demonstrated experience leading a team required. Experience with Customer Service platforms such as CRM, eCommerce, Chat, and other new and emerging tech. Experience with eCommerce site management tools such as Shopify, Magento or other eCommerce platforms preferred. 3
years prior customer service experience, required Call center experience, preferred Technical App Support, preferred Education:
High School diploma required. Bachelor's degree in Business, eCommerce or related discipline preferred. Industry Knowledge:
Working knowledge of HarperCollins Christian Publishing products, as well as that of competitors, preferred HarperCollins Christian Publishing is an Equal Opportunity Employer Job Locations US-TN-Nashville US-MI-Grand Rapids US-Remote Category Customer Service
Salary Range:
$80K -- $100K
Minimum Qualification
Digital Marketing & Social MediaEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
respond appropriately and guide the complaint through established/appropriate channels. Collaborate with other departments to resolve issues and stay informed of promotions, changes, etc. Participate in special projects as a subject matter expert. Collaborate with leadership to help build and support the team/structure/process. Other duties as assigned. Qualifications Work
Experience:
Minimum of 4 years of experience in online customer service or operations required. 2
years of demonstrated experience leading a team required. Experience with Customer Service platforms such as CRM, eCommerce, Chat, and other new and emerging tech. Experience with eCommerce site management tools such as Shopify, Magento or other eCommerce platforms preferred. 3
years prior customer service experience, required Call center experience, preferred Technical App Support, preferred Education:
High School diploma required. Bachelor's degree in Business, eCommerce or related discipline preferred. Industry Knowledge:
Working knowledge of HarperCollins Christian Publishing products, as well as that of competitors, preferred HarperCollins Christian Publishing is an Equal Opportunity Employer Job Locations US-TN-Nashville US-MI-Grand Rapids US-Remote Category Customer Service
Salary Range:
$80K -- $100K
Minimum Qualification
Digital Marketing & Social MediaEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via KTAL News Jobs
posted_at: 4 days agoschedule_type: Full-time
JOB PURPOSE/OVERVIEW
The TCP E-Commerce Manager is responsible for leading the team in developing and executing the digital strategy across all ecommerce channels. This role will own creating the vision and sales driving growth plans for customers across ecommerce channel in alignment with marketing and organization strategies...
KEY RESPONSIBILITIES
Ecommerce Leadership: Serve as the internal ecommerce expert and collaborate with the Chief Sales
JOB PURPOSE/OVERVIEW
The TCP E-Commerce Manager is responsible for leading the team in developing and executing the digital strategy across all ecommerce channels. This role will own creating the vision and sales driving growth plans for customers across ecommerce channel in alignment with marketing and organization strategies...
KEY RESPONSIBILITIES
Ecommerce Leadership: Serve as the internal ecommerce expert and collaborate with the Chief Sales Officer and Chief Marketing Officer to deliver against sales and strategic objectives of the ecommerce business including best practice fundamentals ( Digital Shelf, Search Strategy, Assortment) and investment strategy across platforms and customers
People Management: Lead team in driving business results and personal development
Omni Channel Collaboration: Partner with the Field Sales team to drive omnichannel strategies, including content management, product launches, and customized brand content to meet shopper expectations.
Digital Marketing Expertise: Ensure the availability of digital assets and manage marketing activities on platforms such as Amazon and other marketplaces to drive sales. Analyze metrics to maximize ROI and volume.
Performance Tracking and Analysis: Develop and utilize digital commerce scorecards with key performance indicators (KPIs) to measure and track share, sales, search, media, and shopper metrics for improved conversion.
Sales Fundamentals: Demonstrate strong command and control over sales fundamentals, including sales planning, trade fund management, deduction management, and forecasting to support the S&OP process.
Program Performance Monitoring: Monitor and analyze program performance metrics, and effectively communicate key findings to cross-functional teams.
Cross-Functional Collaboration: Collaborate with internal teams, such as Supply Chain, Logistics, and Trade Marketing, to resolve critical issues. Conduct root cause analysis and develop strategies and process improvements to minimize future issues.
Assortment Strategy and Innovation: Develop assortment strategies for digital channels, identify gaps, and provide creative input on online offerings. Provide critical input to cross-functional teams to ensure timely implementation and profitable margins.
JOB SPECIFICATIONS/QUALIFICATIONS
Education & Professional Qualifications
5-7 years of relevant experience in CPG, with a focus on sales, marketing, or finance, gained from a manufacturer, retailer, or agency.
2+ years of strategic customer selling, including experience with Amazon ecosystem including Vendor Central
2+ years of people management experience preferred
Undergraduate degree in a relevant field such as Business or Marketing.
Knowledge / Experience
Experience working with third-party delivery companies, retail media groups, and ecommerce platforms like Amazon Vendor/Seller Central, , Shopify, etc.
Excellent analytical, problem-solving, communication, and organizational skills.
People leader with Ability to build effective working relationships locally and internationally and be a collaborative team player.
Passion for the digital commerce space with an entrepreneurial drive to implement omnichannel strategies.
Proactive and self-motivated with a consistent track record of achieving sales volume, distribution, and profitability goals.
Responsive and flexible with a strong commitment to customer satisfaction.
Energetic and optimistic with the ability to positively influence others.
Confident and decisive decision-maker.
Resourceful and innovative problem solver with the ability to identify alternative solutions and select the best option.
Collaborative mindset with cross-functional partners in Sales Strategy, Marketing, Finance, and Supply Chain Show more details...
The TCP E-Commerce Manager is responsible for leading the team in developing and executing the digital strategy across all ecommerce channels. This role will own creating the vision and sales driving growth plans for customers across ecommerce channel in alignment with marketing and organization strategies...
KEY RESPONSIBILITIES
Ecommerce Leadership: Serve as the internal ecommerce expert and collaborate with the Chief Sales Officer and Chief Marketing Officer to deliver against sales and strategic objectives of the ecommerce business including best practice fundamentals ( Digital Shelf, Search Strategy, Assortment) and investment strategy across platforms and customers
People Management: Lead team in driving business results and personal development
Omni Channel Collaboration: Partner with the Field Sales team to drive omnichannel strategies, including content management, product launches, and customized brand content to meet shopper expectations.
Digital Marketing Expertise: Ensure the availability of digital assets and manage marketing activities on platforms such as Amazon and other marketplaces to drive sales. Analyze metrics to maximize ROI and volume.
Performance Tracking and Analysis: Develop and utilize digital commerce scorecards with key performance indicators (KPIs) to measure and track share, sales, search, media, and shopper metrics for improved conversion.
Sales Fundamentals: Demonstrate strong command and control over sales fundamentals, including sales planning, trade fund management, deduction management, and forecasting to support the S&OP process.
Program Performance Monitoring: Monitor and analyze program performance metrics, and effectively communicate key findings to cross-functional teams.
Cross-Functional Collaboration: Collaborate with internal teams, such as Supply Chain, Logistics, and Trade Marketing, to resolve critical issues. Conduct root cause analysis and develop strategies and process improvements to minimize future issues.
Assortment Strategy and Innovation: Develop assortment strategies for digital channels, identify gaps, and provide creative input on online offerings. Provide critical input to cross-functional teams to ensure timely implementation and profitable margins.
JOB SPECIFICATIONS/QUALIFICATIONS
Education & Professional Qualifications
5-7 years of relevant experience in CPG, with a focus on sales, marketing, or finance, gained from a manufacturer, retailer, or agency.
2+ years of strategic customer selling, including experience with Amazon ecosystem including Vendor Central
2+ years of people management experience preferred
Undergraduate degree in a relevant field such as Business or Marketing.
Knowledge / Experience
Experience working with third-party delivery companies, retail media groups, and ecommerce platforms like Amazon Vendor/Seller Central, , Shopify, etc.
Excellent analytical, problem-solving, communication, and organizational skills.
People leader with Ability to build effective working relationships locally and internationally and be a collaborative team player.
Passion for the digital commerce space with an entrepreneurial drive to implement omnichannel strategies.
Proactive and self-motivated with a consistent track record of achieving sales volume, distribution, and profitability goals.
Responsive and flexible with a strong commitment to customer satisfaction.
Energetic and optimistic with the ability to positively influence others.
Confident and decisive decision-maker.
Resourceful and innovative problem solver with the ability to identify alternative solutions and select the best option.
Collaborative mindset with cross-functional partners in Sales Strategy, Marketing, Finance, and Supply Chain Show more details...
via FOX44 News Jobs
posted_at: 5 days agoschedule_type: Full-time
Position Summary
The Vice President of E-commerce is accountable for delivering the e-commerce business on , as well as designing a digital brand flagship representative of an iconic premium American luxury brand. This VP is a critical leader and digital evangelist within the brand's Global business, reporting to the Senior VP, Direct and leading teams of direct and indirect reports under a... single cohesive vision. The ideal candidate is a collaborative
Position Summary
The Vice President of E-commerce is accountable for delivering the e-commerce business on , as well as designing a digital brand flagship representative of an iconic premium American luxury brand. This VP is a critical leader and digital evangelist within the brand's Global business, reporting to the Senior VP, Direct and leading teams of direct and indirect reports under a... single cohesive vision. The ideal candidate is a collaborative thought partner, a critical thinker, and experienced coach and mentor for digital associates.
Primary Responsibilities/Accountabilities of the job
• Oversee Global e-commerce business including, merchandising, promotional strategy, and content management, with P&L responsibility
• Design and drive as a digital brand flagship globally by adapting brand and product stories from our global brand office incorporating the commercial priorities by region, and delivering a cohesive commercial experience for the global consumer
• Develop zone e-commerce strategies to grow revenue, increase profitability and support the overall brand experience
• Deliver business results and growth by partnering with cross-functional partners in areas such as paid media, email, CRM, site operations, UX, and analytics
• Analyze key metrics to evaluate, optimize and benchmark performance, in partnership with cross-functional partners
• Monitor daily performance and manage store resulting activities such as daily sales analysis, visual merchandising
• Manage e-commerce trading calendar including promotions, merchandising and site refreshes
• Collaborate with cross-functional partners in Retail, Merchandising, Planning, Marketing, Creative, IT to optimize processes and drive sales online
• Work closely with the Marketing & Communications team on effective online campaigns, digital marketing and social media strategy
• Meet budget and growth goals set by senior management
• Keep up to date with evolving online media and technology trends in partnership with cross-functional partners
• Coach and develop all digital associates; provide guidance on development and succession plans and career growth
• Partner with all other digital leadership to design career development paths throughout the Khaite organization
Qualifications & Experience
Experience:
• 10+ years of relevant experience as e-commerce business manager, with experience of leading teams, trading the site in an competitive retail environment within fashion
Education
• BA degree required (Marketing, Technology, Merchandising, E-commerce backgrounds preferred)
Skills
• Strong project management skills with a track record of delivering projects and budget on target
• Strong interpersonal, leadership and relationship management skills, with the ability to lead both direct reports and cross-functional teams
• Strong written and oral communication skills with the ability to present at a high-level
• Experience in site merchandising, planning, performance marketing and analytics
• Innovative and commercially-minded with a can-do attitude
• High performance orientation through self-motivation and agility
• Flexibility to adapt to changes in shifting priorities
• High energy and hands-on attitude with a clear bias for action and getting things done; solution-orientated
• Detail-oriented/innovative traits, a must
• Must be able to discover and identify best solutions and developing methods to improve efficiency
• Candidate must be able to travel domestically and abroad, if needed
The salary range for this role is $160,000-$200,000 commensurate with experience Show more details...
The Vice President of E-commerce is accountable for delivering the e-commerce business on , as well as designing a digital brand flagship representative of an iconic premium American luxury brand. This VP is a critical leader and digital evangelist within the brand's Global business, reporting to the Senior VP, Direct and leading teams of direct and indirect reports under a... single cohesive vision. The ideal candidate is a collaborative thought partner, a critical thinker, and experienced coach and mentor for digital associates.
Primary Responsibilities/Accountabilities of the job
• Oversee Global e-commerce business including, merchandising, promotional strategy, and content management, with P&L responsibility
• Design and drive as a digital brand flagship globally by adapting brand and product stories from our global brand office incorporating the commercial priorities by region, and delivering a cohesive commercial experience for the global consumer
• Develop zone e-commerce strategies to grow revenue, increase profitability and support the overall brand experience
• Deliver business results and growth by partnering with cross-functional partners in areas such as paid media, email, CRM, site operations, UX, and analytics
• Analyze key metrics to evaluate, optimize and benchmark performance, in partnership with cross-functional partners
• Monitor daily performance and manage store resulting activities such as daily sales analysis, visual merchandising
• Manage e-commerce trading calendar including promotions, merchandising and site refreshes
• Collaborate with cross-functional partners in Retail, Merchandising, Planning, Marketing, Creative, IT to optimize processes and drive sales online
• Work closely with the Marketing & Communications team on effective online campaigns, digital marketing and social media strategy
• Meet budget and growth goals set by senior management
• Keep up to date with evolving online media and technology trends in partnership with cross-functional partners
• Coach and develop all digital associates; provide guidance on development and succession plans and career growth
• Partner with all other digital leadership to design career development paths throughout the Khaite organization
Qualifications & Experience
Experience:
• 10+ years of relevant experience as e-commerce business manager, with experience of leading teams, trading the site in an competitive retail environment within fashion
Education
• BA degree required (Marketing, Technology, Merchandising, E-commerce backgrounds preferred)
Skills
• Strong project management skills with a track record of delivering projects and budget on target
• Strong interpersonal, leadership and relationship management skills, with the ability to lead both direct reports and cross-functional teams
• Strong written and oral communication skills with the ability to present at a high-level
• Experience in site merchandising, planning, performance marketing and analytics
• Innovative and commercially-minded with a can-do attitude
• High performance orientation through self-motivation and agility
• Flexibility to adapt to changes in shifting priorities
• High energy and hands-on attitude with a clear bias for action and getting things done; solution-orientated
• Detail-oriented/innovative traits, a must
• Must be able to discover and identify best solutions and developing methods to improve efficiency
• Candidate must be able to travel domestically and abroad, if needed
The salary range for this role is $160,000-$200,000 commensurate with experience Show more details...
via Indeed
posted_at: 16 days agoschedule_type: Full-time
At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team... oriented environment, can demonstrate individual resourcefulness
At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team... oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.
Job purpose
The Ecommerce Service Coordinator lives and breathes relationship building between customers and brands. The coordinator is responsible for building and facilitating outstanding customer experiences across all channels of communication. The coordinator will work across multiple departments to meet customers' needs and improve overall ecommerce transactions with our end consumers. The coordinator will have the unique opportunity to contribute future development and improvements of the sites and listings based on the valuable interactions they have with the end consumer. As with all positions, the Ecommerce Service Coordinator will promote and implement the company's core values.
Duties and responsibilities
Serve as liaison between the marketing department and ecommerce sales team in coordinating, developing, and delivering content needs.
Develop a relationship between our D2C customers and our brands through stellar service interactions.
Facilitate timely, positive interactions with customers by communicating across email, phone, social channels, commerce platforms, and live chat with excellent clear and concise communication skills.
The Coordinator will assist customer's needs with product selection, order placement, replacement, returns, shipping, and resolutions.
Make customers feel heard and appreciated throughout their journey with our brands.
Provide reporting on customer issues, inquiries, returns, etc. to inform updates to products, data, and processes.
Participate in customer journey mapping activities and process improvement.
Fulfill customer orders from corporate ecommerce sites.
Periodic Auditing of Site and Info Management systems for missing data or images.
Help in the creation and upload of product data to websites and commerce platforms.
Updating inventory daily.
Coordinate with customer service team when a D2C return needs to be processed.
Assist in corporate ecommerce sites as necessary.
Contributing overall as a member of the marketing team and working on department projects either ecommerce related or other as needed.
GENERAL
Observe all safety regulations; participate in safety training; report all unsafe conditions to the appropriate company personnel.
Demonstrates a commitment to C&F Enterprises, Inc. core values.
The position responsibilities outlined above are in no way to be construed as all encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Strong communication skills verbally and in writing.
A sound understanding of customer relationship building methods.
A sound understanding of social media messaging apps.
Strong time-management, organizational and attention to detail skills.
Ability to work both independently and ask questions as needed.
Experience/familiarity with ecommerce and customer service practices.
Competency with, and ability to learn new software systems quickly.
Ability to learn and comprehend mass amounts of product data.
Competencies
Positive energy level
Patience
Team player
Maintain stable performance under pressure.
Qualifications
Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field.
2 years of experience in a professional setting, or any combination of education and experience equaling qualifications
Ability to work outside of standard office hours to respond to customer inquiries as needed.
Familiarity with working in ecommerce platforms and market place such as Shopify, Target +, Overstock, Wayfair, and Macy's (list not all inclusive) a plus.
Physical requirements
Sitting, standing, walking
Hearing, speaking clearly over the phone.
Composing answers digitally to respond to emails, text messages, instant messages, social posts.
Walking through warehouse to pull and package products.
Carrying boxes up to 30lbs.
Lifting: Raising or lowering an object from one level to another (includes upward pulling).
May require work with live domestic animals such as a trained canine.
Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception and ability to adjust focus.
Direct reports
None Show more details...
Job purpose
The Ecommerce Service Coordinator lives and breathes relationship building between customers and brands. The coordinator is responsible for building and facilitating outstanding customer experiences across all channels of communication. The coordinator will work across multiple departments to meet customers' needs and improve overall ecommerce transactions with our end consumers. The coordinator will have the unique opportunity to contribute future development and improvements of the sites and listings based on the valuable interactions they have with the end consumer. As with all positions, the Ecommerce Service Coordinator will promote and implement the company's core values.
Duties and responsibilities
Serve as liaison between the marketing department and ecommerce sales team in coordinating, developing, and delivering content needs.
Develop a relationship between our D2C customers and our brands through stellar service interactions.
Facilitate timely, positive interactions with customers by communicating across email, phone, social channels, commerce platforms, and live chat with excellent clear and concise communication skills.
The Coordinator will assist customer's needs with product selection, order placement, replacement, returns, shipping, and resolutions.
Make customers feel heard and appreciated throughout their journey with our brands.
Provide reporting on customer issues, inquiries, returns, etc. to inform updates to products, data, and processes.
Participate in customer journey mapping activities and process improvement.
Fulfill customer orders from corporate ecommerce sites.
Periodic Auditing of Site and Info Management systems for missing data or images.
Help in the creation and upload of product data to websites and commerce platforms.
Updating inventory daily.
Coordinate with customer service team when a D2C return needs to be processed.
Assist in corporate ecommerce sites as necessary.
Contributing overall as a member of the marketing team and working on department projects either ecommerce related or other as needed.
GENERAL
Observe all safety regulations; participate in safety training; report all unsafe conditions to the appropriate company personnel.
Demonstrates a commitment to C&F Enterprises, Inc. core values.
The position responsibilities outlined above are in no way to be construed as all encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Strong communication skills verbally and in writing.
A sound understanding of customer relationship building methods.
A sound understanding of social media messaging apps.
Strong time-management, organizational and attention to detail skills.
Ability to work both independently and ask questions as needed.
Experience/familiarity with ecommerce and customer service practices.
Competency with, and ability to learn new software systems quickly.
Ability to learn and comprehend mass amounts of product data.
Competencies
Positive energy level
Patience
Team player
Maintain stable performance under pressure.
Qualifications
Associate's or Bachelor's degree in Business Administration, Communications, Marketing, or related field.
2 years of experience in a professional setting, or any combination of education and experience equaling qualifications
Ability to work outside of standard office hours to respond to customer inquiries as needed.
Familiarity with working in ecommerce platforms and market place such as Shopify, Target +, Overstock, Wayfair, and Macy's (list not all inclusive) a plus.
Physical requirements
Sitting, standing, walking
Hearing, speaking clearly over the phone.
Composing answers digitally to respond to emails, text messages, instant messages, social posts.
Walking through warehouse to pull and package products.
Carrying boxes up to 30lbs.
Lifting: Raising or lowering an object from one level to another (includes upward pulling).
May require work with live domestic animals such as a trained canine.
Prolonged use of computer involved; use of hands and finger coordination; Specific vision abilities required by this job include close vision, distance vision. Color vision, depth perception and ability to adjust focus.
Direct reports
None Show more details...
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