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Related Questions
What Is Ecwid?
Answer: Ecwid is a cloud-based ecommerce platform that enables merchants to easily create an online store and start selling across multiple sales channels, including web, mobile, social media and marketplaces. Ecwid offers an intuitive drag-and-drop store builder, a wide range of payment and shipping options, and powerful website tools to help merchants manage their online store, inventory, and customers. With Ecwid, merchants can easily set up an online store, customize their store design, list products, take payments, process orders, and track sales.
What Payment Processors Does Ecwid Support?
Answer: Ecwid supports a wide range of payment processors, including PayPal, Stripe, Apple Pay, Google Pay, Amazon Pay, Authorize.net, Square, 2Checkout, and more. Merchants can also accept payments via credit/debit cards, bank transfers, and cash on delivery. Ecwid also supports multiple currencies and multiple payment methods, allowing merchants to offer customers the payment options that best suit their needs.
Does Ecwid Support Multiple Languages?
Answer: Yes, Ecwid supports multiple languages. Merchants can choose from over 40 languages, including English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, and Japanese. Ecwid also supports multiple currencies, allowing merchants to accept payments in the currency of their choice.
Does Ecwid Support Discounts and Coupons?
Answer: Yes, Ecwid supports discounts and coupons. Merchants can create and manage discounts and coupons directly from the Ecwid control panel. Merchants can also customize discounts and coupons to meet their needs, such as setting a minimum purchase amount, limiting the number of uses, or setting an expiration date.
Does Ecwid Support Shipping?
Answer: Yes, Ecwid supports shipping. Merchants can set up and manage their shipping rates directly from the Ecwid control panel. Ecwid offers built-in support for USPS, UPS, FedEx, DHL, and Canada Post, as well as integration with shipping carriers such as ShipStation and Shippo. Ecwid also allows merchants to set up custom shipping rules, such as free shipping or flat-rate shipping.
Does Ecwid Support Social Media Integration?
Answer: Yes, Ecwid supports social media integration. Merchants can easily connect their store to their Facebook, Instagram, and Pinterest accounts, allowing them to easily share their products and promotions with their followers. Ecwid also supports integration with Facebook Messenger, allowing merchants to provide customer service directly from their store.
Does Ecwid Support Tax Calculations?
Answer: Yes, Ecwid supports tax calculations. Merchants can configure their tax settings directly from the Ecwid control panel. Ecwid supports both US and international tax calculations, allowing merchants to set up and manage their taxes quickly and easily. Ecwid also supports tax exemptions and tax regulations, such as charging tax based on the customer's location or setting up tax-free zones.
What Types of Products Can Be Sold on Ecwid?
Answer: Ecwid supports selling physical, digital and service-based products. Merchants can create a single product page or list multiple products on their store. Ecwid also supports customizable product options, including size, color, material, and other variations. Merchants can also sell products with multiple options, such as gift baskets, subscription plans, and bundles.
How Secure Is Ecwid?
Answer: Ecwid takes security seriously and works hard to ensure that its platform is secure and compliant with the Payment Card Industry Data Security Standard (PCI DSS). Ecwid encrypts all data stored on its servers and offers secure payment processing to protect merchants and their customers. Ecwid also offers fraud protection and is a Verified Merchant with PayPal and Stripe.
Does Ecwid Offer Customer Support?
Answer: Yes, Ecwid offers customer support. Ecwid provides 24/7 live chat support, as well as email and telephone support. Customers can also access the Ecwid Help Center, which includes an extensive knowledge base and step-by-step tutorials to help merchants get the most out of their store.
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