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edesk
Edesk.com is a comprehensive online platform that offers a range of services designed to streamline and improve workflow efficiency for businesses of all sizes. From project management tools to document storage and sharing, edesk.com provides a centralized hub for organizing and collaborating on tasks. Users can also communicate and collaborate with team members in real-time, helping to increase productivity and streamline communication. With a user-friendly interface and customizable features, edesk.com is a valuable resource for businesses looking to simplify their operations and improve productivity.
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EncryptedSite is Encrypted
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CountryHosted in Ireland
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CityDublin, Leinster
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Latitude\Longitude53.3382 / -6.2591 Google Map
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Traffic rank#52,301 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#52,301
#52,301
Site age
27 yrs
27 yrs
Location
Ireland
Ireland
Popular Questions for edesk
Newest job postings for edesk
via ZipRecruiter
posted_at: 16 days agoschedule_type: Full-time
Help Desk Specialist
Job Category: Information Technology...
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
CACI is seeking a Help Desk Specialist to support a DOD Travel contract in Chesapeake, VA.
What You'll Get To Do:
• Provides assistance to all DOD Personnel with respect to the use and administration of the Defense Travel
Help Desk Specialist
Job Category: Information Technology...
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
CACI is seeking a Help Desk Specialist to support a DOD Travel contract in Chesapeake, VA.
What You'll Get To Do:
• Provides assistance to all DOD Personnel with respect to the use and administration of the Defense Travel System (DTS) application, DoD Travel Policy, and travel financial management and performs functional analysis to identify process steps, tasks and their inter-relationships.
• Assists in writing and updating project documentation including specification manuals, system procedures, presentations, and training materials.
• Translates processes into visual depictions.
• TAC requires support 24X7 365 days a year, the selected individual must be available to support this schedule. Weekends, overnights and Federal Holidays.
• Participates in special projects as required.
• Works on project teams with the customer and technical staff to broaden the understanding of customer concerns and to coordinate efforts to implement desired changes.
• May maintain file servers, network access; documents and analyzes system anomalies to ensure optimum equipment performance.
• Troubleshoots determine problems for customer specific operating systems and applications.
• Defines and classifies level, priority and nature of problem, request and/or issue. If unable to diagnose problem and/or problem requires physical interaction with end user the technician escalates problem to the appropriate team.
• Responsible for opening, tracking and closing trouble tickets.
• Ensures problem ownership and promotes end-user satisfaction.
• Requires strong communication and excellent customer service skills. Role may be considered mission critical.
• Additional training will be required to support legacy systems.
Qualifications That You'll Bring:
• Typically requires an Associates degree or similar technical training, and at least two years of related experience.
• Ability to obtain a Favorable Public Trust suitability determination (CoPT)
• Must possess technical skill and knowledge in computer hardware and software as well as networking systems in use at customer sites.
• Requires experience and knowledge of installation, configuration, and troubleshooting of computers.
• Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face to face. Some travel may be required.
• Additional training will be required to support legacy systems.
What We Can Offer You:
• We've been named a Best Place to Work by the Washington Post
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives
• We offer competitive benefits and learning and development opportunities
• We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities
• For over 55 years, the principles of CACI's unique, character-based culture have been the driving force
What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: The proposed salary range for this position is $30,700-$61,400. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status Show more details...
Job Category: Information Technology...
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
CACI is seeking a Help Desk Specialist to support a DOD Travel contract in Chesapeake, VA.
What You'll Get To Do:
• Provides assistance to all DOD Personnel with respect to the use and administration of the Defense Travel System (DTS) application, DoD Travel Policy, and travel financial management and performs functional analysis to identify process steps, tasks and their inter-relationships.
• Assists in writing and updating project documentation including specification manuals, system procedures, presentations, and training materials.
• Translates processes into visual depictions.
• TAC requires support 24X7 365 days a year, the selected individual must be available to support this schedule. Weekends, overnights and Federal Holidays.
• Participates in special projects as required.
• Works on project teams with the customer and technical staff to broaden the understanding of customer concerns and to coordinate efforts to implement desired changes.
• May maintain file servers, network access; documents and analyzes system anomalies to ensure optimum equipment performance.
• Troubleshoots determine problems for customer specific operating systems and applications.
• Defines and classifies level, priority and nature of problem, request and/or issue. If unable to diagnose problem and/or problem requires physical interaction with end user the technician escalates problem to the appropriate team.
• Responsible for opening, tracking and closing trouble tickets.
• Ensures problem ownership and promotes end-user satisfaction.
• Requires strong communication and excellent customer service skills. Role may be considered mission critical.
• Additional training will be required to support legacy systems.
Qualifications That You'll Bring:
• Typically requires an Associates degree or similar technical training, and at least two years of related experience.
• Ability to obtain a Favorable Public Trust suitability determination (CoPT)
• Must possess technical skill and knowledge in computer hardware and software as well as networking systems in use at customer sites.
• Requires experience and knowledge of installation, configuration, and troubleshooting of computers.
• Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face to face. Some travel may be required.
• Additional training will be required to support legacy systems.
What We Can Offer You:
• We've been named a Best Place to Work by the Washington Post
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives
• We offer competitive benefits and learning and development opportunities
• We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities
• For over 55 years, the principles of CACI's unique, character-based culture have been the driving force
What We Can Offer You:
- We've been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: The proposed salary range for this position is $30,700-$61,400. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.
As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Contractor
TEKsystems is hiring in Tulsa!
Our client is looking to bring on a n IT Service Desk Technician to help support their internal users and service desk staff on a 12 month extendable contract basis...
This position is on site in Tulsa, however after training it is a remote role.
Description
• Provides front line technical support and expertise associated with monitoring, troubleshooting, diagnostics, problem resolution and security administration
TEKsystems is hiring in Tulsa!
Our client is looking to bring on a n IT Service Desk Technician to help support their internal users and service desk staff on a 12 month extendable contract basis...
This position is on site in Tulsa, however after training it is a remote role.
Description
• Provides front line technical support and expertise associated with monitoring, troubleshooting, diagnostics, problem resolution and security administration on technology related customer requests.
• Provides technical support on Microsoft Office 365, Teams and other supported applications as well as network and application security administration. Responsible for continuous monitoring of critical IT systems, initial diagnostics, coordination and tracking of overall problem resolutions on a 24-hour basis.
• Isolates, coordinates and resolves performance problems utilizing a variety of hardware and software diagnostic tools and techniques. Creates work tickets to ensure proper tracking, prioritization and escalation of technical problems and requests.
• Coordinates work schedules for technical support team in order to most effectively meet the demands of the 24- hour operations
Primary Duties:
• Solve complex problems and develop solutions that call for original approach based on thorough and comprehensive knowledge and expertise.
• Provide guidance and work leadership for day to day activities. Use best practices and knowledge of business and technology issues to improve the team’s work processes.
• Ensure compliance with team metrics in accordance with department goals. Collaborate with IT support services to identify possible improvements with Help Desk support processes.
• Analyze calls for patterns, trends and statistics for the purpose of increasing responsiveness and availability of Help Desk Support Provide front line response, troubleshooting, diagnostics, monitoring and problem resolution on information technology-related request.
• Perform network administration and application security request duties. Perform application user administration security procedures and certain selected application security authorization/profile procedures.
• Provide technical support on Microsoft Office Suite and supported software. Interact with other IT support services (Desktop, Network Admin, etc) to restore service and/or identify and correct core problem.
• Generate SAP notifications to ensure proper tracking, prioritization and escalation of technical problems and requests. May perform other related duties
Skills:
Help desk, Microsoft Office, MS Office, Windows 10, troubleshoot, Servicenow, office 365, communication and people skills, Microsoft office suite, active directory, hardware/software, hardware support, software installation, software support
Top Skills Details:
Help desk, Microsoft Office, MS Office, Windows 10, troubleshoot
Additional Skills & Qualifications:
Strong oral communication skills, troubleshooting skills and customer service skills.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Show more details...
Our client is looking to bring on a n IT Service Desk Technician to help support their internal users and service desk staff on a 12 month extendable contract basis...
This position is on site in Tulsa, however after training it is a remote role.
Description
• Provides front line technical support and expertise associated with monitoring, troubleshooting, diagnostics, problem resolution and security administration on technology related customer requests.
• Provides technical support on Microsoft Office 365, Teams and other supported applications as well as network and application security administration. Responsible for continuous monitoring of critical IT systems, initial diagnostics, coordination and tracking of overall problem resolutions on a 24-hour basis.
• Isolates, coordinates and resolves performance problems utilizing a variety of hardware and software diagnostic tools and techniques. Creates work tickets to ensure proper tracking, prioritization and escalation of technical problems and requests.
• Coordinates work schedules for technical support team in order to most effectively meet the demands of the 24- hour operations
Primary Duties:
• Solve complex problems and develop solutions that call for original approach based on thorough and comprehensive knowledge and expertise.
• Provide guidance and work leadership for day to day activities. Use best practices and knowledge of business and technology issues to improve the team’s work processes.
• Ensure compliance with team metrics in accordance with department goals. Collaborate with IT support services to identify possible improvements with Help Desk support processes.
• Analyze calls for patterns, trends and statistics for the purpose of increasing responsiveness and availability of Help Desk Support Provide front line response, troubleshooting, diagnostics, monitoring and problem resolution on information technology-related request.
• Perform network administration and application security request duties. Perform application user administration security procedures and certain selected application security authorization/profile procedures.
• Provide technical support on Microsoft Office Suite and supported software. Interact with other IT support services (Desktop, Network Admin, etc) to restore service and/or identify and correct core problem.
• Generate SAP notifications to ensure proper tracking, prioritization and escalation of technical problems and requests. May perform other related duties
Skills:
Help desk, Microsoft Office, MS Office, Windows 10, troubleshoot, Servicenow, office 365, communication and people skills, Microsoft office suite, active directory, hardware/software, hardware support, software installation, software support
Top Skills Details:
Help desk, Microsoft Office, MS Office, Windows 10, troubleshoot
Additional Skills & Qualifications:
Strong oral communication skills, troubleshooting skills and customer service skills.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Show more details...
via Michael Page
schedule_type: Full-timesalary: 115K–125K a year
About Our Client
The client is an organization dedicated to increasing public education opportunities...
Job Description
As the Help Desk Support Lead, responsibilities will include:
• Manage, mentor, and support the Help Desk team
• Monitor and report on team performance
• Troubleshoot and resolve technical issues
• Manage escalations as needed
• Provide recommendations to improve operational efficiency
MPI does not discriminate on
About Our Client
The client is an organization dedicated to increasing public education opportunities...
Job Description
As the Help Desk Support Lead, responsibilities will include:
• Manage, mentor, and support the Help Desk team
• Monitor and report on team performance
• Troubleshoot and resolve technical issues
• Manage escalations as needed
• Provide recommendations to improve operational efficiency
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
Required Experience:
• 3+ years of experience in a Help Desk Lead or Help Desk Manager role
• 2+ years of Apple configuration and support experience
• Bachelor's Degree
• Must be able to work a hybrid schedule our of Manhattan
Preferred Experience:
• Prior experience in education is a plus
What's on Offer
• Base salary ranging from $115,000-$125,000
• Great company culture and work life balance
• Hybrid work schedule out of Manhattan
• Click Apply to have your resume considered Show more details...
The client is an organization dedicated to increasing public education opportunities...
Job Description
As the Help Desk Support Lead, responsibilities will include:
• Manage, mentor, and support the Help Desk team
• Monitor and report on team performance
• Troubleshoot and resolve technical issues
• Manage escalations as needed
• Provide recommendations to improve operational efficiency
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
Required Experience:
• 3+ years of experience in a Help Desk Lead or Help Desk Manager role
• 2+ years of Apple configuration and support experience
• Bachelor's Degree
• Must be able to work a hybrid schedule our of Manhattan
Preferred Experience:
• Prior experience in education is a plus
What's on Offer
• Base salary ranging from $115,000-$125,000
• Great company culture and work life balance
• Hybrid work schedule out of Manhattan
• Click Apply to have your resume considered Show more details...
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