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schedule_type: Part-time
Company Description
iSnap is a growing as a premier social and digital marketing startup based in Sacramento. For those motivated self starters looking for a serious challenge, a professional environment to push their skills that touches millions of people please send us your resume. We are looking for a unique individual who enjoys working directly with customers, on technical issues. Along... with your resume, provide a brief summary of why you
Company Description
iSnap is a growing as a premier social and digital marketing startup based in Sacramento. For those motivated self starters looking for a serious challenge, a professional environment to push their skills that touches millions of people please send us your resume. We are looking for a unique individual who enjoys working directly with customers, on technical issues. Along... with your resume, provide a brief summary of why you would be a good fit. To learn more about iSnap, visit www.business.isnap.com.
Job Description
• Ability to make enhancements, or address issues in the current product as a developer
• Provide world-class 1st and 2nd level phone support for our product, services,
network and internet connectivity and general computing.
• Be willing to take calls or answer emails over the weekend
• Build training videos, write and create articles and documentation for our knowledge base. Provide product and services training to existing and new customers.
• Proactive support, monitor the health of our network of devices and work with customers their system(s) is operational.
• Work with our customers in various ways to make sure they are ultimately successful!
Qualifications
• Empathetic and personally caring to customer. Beyond the technical aspects, making sure our customers are successful.
• Highly independent. Sees opportunities to expand, fix problems and make improvements without being told to do so.
• Ability to work with others in different job functions and domains
• Fast learner and highly adaptable in a open environment.
• Aggressive in making sure things get done and quickly. Not afraid to ask questions and push to get what you need.
• Organized, able to prioritize and self manage
Additional Information
All your information will be kept confidential according to EEO guidelines Show more details...
iSnap is a growing as a premier social and digital marketing startup based in Sacramento. For those motivated self starters looking for a serious challenge, a professional environment to push their skills that touches millions of people please send us your resume. We are looking for a unique individual who enjoys working directly with customers, on technical issues. Along... with your resume, provide a brief summary of why you would be a good fit. To learn more about iSnap, visit www.business.isnap.com.
Job Description
• Ability to make enhancements, or address issues in the current product as a developer
• Provide world-class 1st and 2nd level phone support for our product, services,
network and internet connectivity and general computing.
• Be willing to take calls or answer emails over the weekend
• Build training videos, write and create articles and documentation for our knowledge base. Provide product and services training to existing and new customers.
• Proactive support, monitor the health of our network of devices and work with customers their system(s) is operational.
• Work with our customers in various ways to make sure they are ultimately successful!
Qualifications
• Empathetic and personally caring to customer. Beyond the technical aspects, making sure our customers are successful.
• Highly independent. Sees opportunities to expand, fix problems and make improvements without being told to do so.
• Ability to work with others in different job functions and domains
• Fast learner and highly adaptable in a open environment.
• Aggressive in making sure things get done and quickly. Not afraid to ask questions and push to get what you need.
• Organized, able to prioritize and self manage
Additional Information
All your information will be kept confidential according to EEO guidelines Show more details...
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