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Related Questions
How long does the battery in Ekster's smart wallets last? A: The battery in Ekster's smart wallets lasts up to six months before needing to be replaced. The battery is easily replaceable and can be purchased from Ekster's website or from authorized retailers. The Ekster app will also notify you when the battery is running low so you can replace it before it dies.
Are Ekster's smart wallets secure? A: Yes, Ekster's smart wallets are designed with security in mind. The Bluetooth tracker in the wallet does not have access to any personal information and is only used to locate the wallet. The wallet itself has RFID-blocking technology to protect your credit cards from electronic theft. Additionally, Ekster offers a 3-year warranty on all its products for added peace of mind.
Can I use Ekster's smart wallets with any smartphone? A: Ekster's smart wallets are compatible with both iOS and Android smartphones that have Bluetooth capabilities. You can download the Ekster app from the App Store or Google Play Store to pair your wallet with your smartphone. The app is regularly updated to ensure compatibility with the latest smartphone models and operating systems.
How do I care for my Ekster wallet? A: To care for your Ekster wallet, it is recommended to use a leather conditioner or cream to keep the leather soft and supple. Avoid exposing the wallet to extreme heat or humidity, as this can damage the leather. Additionally, clean the wallet with a damp cloth and mild soap if it becomes dirty. Store the wallet in a cool, dry place when not in use to prolong its lifespan.
Can I customize my Ekster wallet with my initials? A: Yes, Ekster offers a monogramming service that allows you to customize your wallet with your initials. You can choose from a variety of font styles and colors to create a personalized touch to your wallet. Monogramming is a great option for gifts or for adding a unique flair to your own wallet.
How does Ekster handle shipping and returns? A: Ekster offers free shipping on all orders worldwide, with no minimum purchase required. Orders are typically processed and shipped within 1-2 business days, with delivery times varying depending on the shipping method selected at checkout. If you are not satisfied with your purchase, Ekster offers a 30-day return policy for a full refund or exchange. Simply contact Ekster's customer service team for assistance with returns.
Can I track multiple Ekster wallets with the same smartphone app? A: Yes, you can track multiple Ekster wallets with the same smartphone app. Simply pair each wallet with the app individually and you will be able to ring or locate each wallet separately. This is especially convenient if you have multiple Ekster wallets for different uses or if you want to track the wallets of family members.
Are Ekster wallets water-resistant? A: While Ekster's wallets are not completely waterproof, they are water-resistant to protect against minor splashes or spills. It is not recommended to submerge the wallet in water or expose it to heavy rain, as this can damage the leather and electronic components. If the wallet does get wet, pat it dry with a clean cloth and let it air dry at room temperature.
How does the Bluetooth tracker in Ekster's smart wallets work? A: The Bluetooth tracker in Ekster's smart wallets uses a low-energy Bluetooth connection to communicate with your smartphone. Through the Ekster app, you can ring your wallet to locate it when it is nearby, or track its last known location on a map. The tracker has a range of up to 200 feet and is powered by a replaceable battery that lasts up to six months.
What makes Ekster's smart wallets stand out from the competition? A: Ekster's smart wallets feature an innovative, minimalist design that combines traditional craftsmanship with cutting-edge technology. The wallets are equipped with a Bluetooth tracker that can be used to locate your wallet using a smartphone app. Additionally, Ekster's wallets are made from high-quality leather and come in a variety of stylish colors and finishes.