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Eventbrite
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Eventbrite.ca is an online event management and ticketing platform that enables individuals and organizations to create, promote, and sell tickets to events of various sizes and types. Their platform is designed to provide an easy and efficient way for event organizers to manage events and sell tickets online, while also providing attendees with a simple and convenient way to discover and purchase tickets to the events they're interested in. Some of the key features of Eventbrite.ca include customizable registration forms, automated email communication, real-time reporting, and mobile optimization. Whether organizing a small business conference or a large music festival, Eventbrite.ca's platform can help event planners streamline the ticketing process, boost attendance, and enhance the guest experience.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityAshburn, Virginia
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Latitude\Longitude39.0481 / -77.4728 Google Map
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Traffic rank#4,725 Site Rank
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Site age17 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock_priceEB (NYSE) $6.67 +0.40 (+6.38%)Nov 4, 4 - 00 PM EDT - Disclaimer
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Headquarters
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Founders
Traffic rank
#4,725
#4,725
Site age
17 yrs
17 yrs
Location
United States
United States
Popular Questions for Eventbrite
Newest job postings for Eventbrite
via Monster
posted_at: 9 days agoschedule_type: Full-time
OVERVIEW
Our mission is to bring the world together through live experiences, and we live that every day in our actions, supporting creators in building their event businesses and forging an enduring brand that consumers trust. Last year, our platform powered more than 4 million events organized by our diverse and vibrant creator community. Now it’s time to unlock the power of our discovery... experience, helping connect consumers with the best
OVERVIEW
Our mission is to bring the world together through live experiences, and we live that every day in our actions, supporting creators in building their event businesses and forging an enduring brand that consumers trust. Last year, our platform powered more than 4 million events organized by our diverse and vibrant creator community. Now it’s time to unlock the power of our discovery... experience, helping connect consumers with the best events our creators have to offer.
THE TEAM
You’ll be joining the Growth Marketing team, a centralized, multi-disciplinary group focused on acquiring, retaining, and building a world-class brand and product that resonates with both event creators and event attendees. The team is part of the marketing organization and we work very closely with other marketing teams as well as directly partner with product and dev teams that will support SEO projects. We are specialists within our individual areas of expertise and work together to connect with and support our customers. You will be reporting into the Senior Director of Growth Marketing, and will be leading a team of 3 SEO experts, with whom you will be partnering closely with SEO Product Managers and dev teams.
THE ROLE
As the SEO & Growth Director, you will be at the helm of developing Eventbrite’s Search Engine Optimization vision, strategy, and ensure effective implementation of the highest impact SEO opportunities for the acquisition of both consumers and event organizers. We are looking for a proven leader who brings people management experience, SEO strategy expertise, and impeccable communication and relationship building skills. You will be communicating with executive staff around initiatives as well as their impact, and you will need to get alignment across the whole organization on SEO projects for both Consumer and Creators sides of our marketplace. This full-time role has the option of working remotely, ideally based in the EST time zone or in the GMT time zone (i.e. London).
YOU WILL
• Own the definition of the company SEO vision, strategy and plans to achieve those
• Communicate frequently with the whole company as well as the executive staffManage a team of SEO Experts
• Partner closely with the Growth marketeers, especially on the performance marketing side of things
• Partner closely with Product Managers, Engineering, and content teams to translate SEO opportunities into successful projects that drive high impact for both Consumers and Creators
• Partner closely with Data teams to ensure we track, measure and share the right input/output metrics to get a pulse on the SEO situation
• Use data and metrics to inform your strategy and success criteria
• Focus on always improving SEO processes and make sure we have high execution standards on any SEO-related dev project
• Drive a strong experimentation process and be able to clearly quantify results
• Understand industry best practices in growth, proactively bringing new ideas and best practices to the team
THE SKILL SET
• At least 10 years of experience in marketing, preferably at an iconic SEO drive company. At least 3 years of people management experience and a strong track record of external partner management.
• Strong expertise in Search Engine Optimization with proven track record
• A deep understanding of SEO metrics. Ability to define measurement plans and analyze data to gain insights and drive business decisions.
• Demonstrated ability to influence leaders across an organization.
• Exceptional budget management, negotiation, and organizational skills. Exceptional written and verbal communication skills.
• A true self-starter, comfortable working in a fast-paced environment.
• A passion for live experiences.
• Expert in using analytics tools including Google Search Console, SemRush, Google Analytics, and A/B testing
BONUS POINTS
• Experience developing and executing programmatic SEO strategies for Marketplaces and/or SAAS companies
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more.
We care about your mental health and wellbeing.
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.
We offer ongoing training and career development that meets people where they are in their careers.
We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world.
Work-life balance & flexibility is extremely important to us.
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love Show more details...
Our mission is to bring the world together through live experiences, and we live that every day in our actions, supporting creators in building their event businesses and forging an enduring brand that consumers trust. Last year, our platform powered more than 4 million events organized by our diverse and vibrant creator community. Now it’s time to unlock the power of our discovery... experience, helping connect consumers with the best events our creators have to offer.
THE TEAM
You’ll be joining the Growth Marketing team, a centralized, multi-disciplinary group focused on acquiring, retaining, and building a world-class brand and product that resonates with both event creators and event attendees. The team is part of the marketing organization and we work very closely with other marketing teams as well as directly partner with product and dev teams that will support SEO projects. We are specialists within our individual areas of expertise and work together to connect with and support our customers. You will be reporting into the Senior Director of Growth Marketing, and will be leading a team of 3 SEO experts, with whom you will be partnering closely with SEO Product Managers and dev teams.
THE ROLE
As the SEO & Growth Director, you will be at the helm of developing Eventbrite’s Search Engine Optimization vision, strategy, and ensure effective implementation of the highest impact SEO opportunities for the acquisition of both consumers and event organizers. We are looking for a proven leader who brings people management experience, SEO strategy expertise, and impeccable communication and relationship building skills. You will be communicating with executive staff around initiatives as well as their impact, and you will need to get alignment across the whole organization on SEO projects for both Consumer and Creators sides of our marketplace. This full-time role has the option of working remotely, ideally based in the EST time zone or in the GMT time zone (i.e. London).
YOU WILL
• Own the definition of the company SEO vision, strategy and plans to achieve those
• Communicate frequently with the whole company as well as the executive staffManage a team of SEO Experts
• Partner closely with the Growth marketeers, especially on the performance marketing side of things
• Partner closely with Product Managers, Engineering, and content teams to translate SEO opportunities into successful projects that drive high impact for both Consumers and Creators
• Partner closely with Data teams to ensure we track, measure and share the right input/output metrics to get a pulse on the SEO situation
• Use data and metrics to inform your strategy and success criteria
• Focus on always improving SEO processes and make sure we have high execution standards on any SEO-related dev project
• Drive a strong experimentation process and be able to clearly quantify results
• Understand industry best practices in growth, proactively bringing new ideas and best practices to the team
THE SKILL SET
• At least 10 years of experience in marketing, preferably at an iconic SEO drive company. At least 3 years of people management experience and a strong track record of external partner management.
• Strong expertise in Search Engine Optimization with proven track record
• A deep understanding of SEO metrics. Ability to define measurement plans and analyze data to gain insights and drive business decisions.
• Demonstrated ability to influence leaders across an organization.
• Exceptional budget management, negotiation, and organizational skills. Exceptional written and verbal communication skills.
• A true self-starter, comfortable working in a fast-paced environment.
• A passion for live experiences.
• Expert in using analytics tools including Google Search Console, SemRush, Google Analytics, and A/B testing
BONUS POINTS
• Experience developing and executing programmatic SEO strategies for Marketplaces and/or SAAS companies
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more.
We care about your mental health and wellbeing.
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.
We offer ongoing training and career development that meets people where they are in their careers.
We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world.
Work-life balance & flexibility is extremely important to us.
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love Show more details...
via Pennsylvania Jobs - Tarta.ai
posted_at: 29 days agoschedule_type: Full-time
THE TEAM
Our Customer Operations team is full of opportunities - There is so much efficiency to gain, scale to grow into, and above all else value for our customers to be unlocked. We’re looking for someone to change the game and take us to the next level, not just maintain the status quo...
Service is a strategic arm of our value proposition - You won’t just sit in a corner and meet expectations by providing basic services, we see customer
THE TEAM
Our Customer Operations team is full of opportunities - There is so much efficiency to gain, scale to grow into, and above all else value for our customers to be unlocked. We’re looking for someone to change the game and take us to the next level, not just maintain the status quo...
Service is a strategic arm of our value proposition - You won’t just sit in a corner and meet expectations by providing basic services, we see customer success (as a service) as an opportunity to differentiate the value Eventbrite provides to its customers and to fundamentally help them to be more successful.
THE ROLE
With this role we’re consolidating our operational functions under one leader. This brings together all our teams that deliver services to resolve the needs of our customers and monitor and review the platform to uphold its integrity. This leader will drive operational excellence across these teams - to deliver higher quality outcomes more consistently for our customers, and with greater efficiency and scalability for Eventbrite. You join a function that’s focused on connecting our customers with value and you’ll be a customer advocate for the organization at large, as a leader of the business, not just the function
Direct Reports
• Senior Director, Assisted Success (Customer Support)
• Senior Director, Integrity Operations (Payments, Trust & Safety, Fraud & Chargebacks)
• Senior Manager, Quality & Enablement
• Manager, Strategic Success (Proactive customer engagement) x2
YOU WILL
• Lead the operational teams that deliver the right resolutions to customer needs to help them be more successful and to uphold the integrity of the platform
• Drive operational excellence across all of our human-based customer facing services
• As an extension of our self-service platform, own, adapt and execute on a long-term vision for delivering a best in class service experience as an integrated part of the overall Eventbrite customer experience.
• Develop and implement a customer experience strategy that effectively addresses customer needs and drives customer advocacy across all touchpoints.
• Drive automation, efficiency and scalability across all that we do, to improve access to and quality of support across our B2B and B2C customer base
• Create a deep connectivity between product and service to advocate for the customer and enable a seamless customer journey to their needs being met.
• Be a customer advocate for the business that drives a culture of customer centricity.
THE SKILL SET
• Deep domain expertise in customer service / customer experience - has been there done that in terms of owning the design and implementation of a customer experience that is known for its excellence. Experienced in in-sourced and out-sourced operations.
• Expert in operational excellence. Knows how to motivate and lead operational teams to achieve results. An expert in quality and process improvement. Delivers productivity and efficiency at scale.
• Passionate about customers with a bias toward the best customer experience and action to implement the same
• Strong analytical skills - digs in and problem solves
• Willingness to roll up sleeves and get scrappy to get things done - knows how to get wins, build momentum and balance executing on “no regrets” actions with longer-term strategic progress
• Excellent business acumen and communication skills - works effectively across functions to balance influencing for the change they believe in and the best outcomes for the business, not just the function
• A business leader with experience in organization design and hiring strong leaders who demonstrate critical thinking and strong execution skills. Leads by example to develop the culture of the organization.
BONUS POINTS
• Experience in B2B and B2C businesses / marketplaces
• BPO experience
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more.
We care about your mental health and wellbeing.
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.
We offer ongoing training and career development that meets people where they are in their careers.
We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world.
Work-life balance & flexibility is extremely important to us.
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.
Applicant Privacy Notice
Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis Show more details...
Our Customer Operations team is full of opportunities - There is so much efficiency to gain, scale to grow into, and above all else value for our customers to be unlocked. We’re looking for someone to change the game and take us to the next level, not just maintain the status quo...
Service is a strategic arm of our value proposition - You won’t just sit in a corner and meet expectations by providing basic services, we see customer success (as a service) as an opportunity to differentiate the value Eventbrite provides to its customers and to fundamentally help them to be more successful.
THE ROLE
With this role we’re consolidating our operational functions under one leader. This brings together all our teams that deliver services to resolve the needs of our customers and monitor and review the platform to uphold its integrity. This leader will drive operational excellence across these teams - to deliver higher quality outcomes more consistently for our customers, and with greater efficiency and scalability for Eventbrite. You join a function that’s focused on connecting our customers with value and you’ll be a customer advocate for the organization at large, as a leader of the business, not just the function
Direct Reports
• Senior Director, Assisted Success (Customer Support)
• Senior Director, Integrity Operations (Payments, Trust & Safety, Fraud & Chargebacks)
• Senior Manager, Quality & Enablement
• Manager, Strategic Success (Proactive customer engagement) x2
YOU WILL
• Lead the operational teams that deliver the right resolutions to customer needs to help them be more successful and to uphold the integrity of the platform
• Drive operational excellence across all of our human-based customer facing services
• As an extension of our self-service platform, own, adapt and execute on a long-term vision for delivering a best in class service experience as an integrated part of the overall Eventbrite customer experience.
• Develop and implement a customer experience strategy that effectively addresses customer needs and drives customer advocacy across all touchpoints.
• Drive automation, efficiency and scalability across all that we do, to improve access to and quality of support across our B2B and B2C customer base
• Create a deep connectivity between product and service to advocate for the customer and enable a seamless customer journey to their needs being met.
• Be a customer advocate for the business that drives a culture of customer centricity.
THE SKILL SET
• Deep domain expertise in customer service / customer experience - has been there done that in terms of owning the design and implementation of a customer experience that is known for its excellence. Experienced in in-sourced and out-sourced operations.
• Expert in operational excellence. Knows how to motivate and lead operational teams to achieve results. An expert in quality and process improvement. Delivers productivity and efficiency at scale.
• Passionate about customers with a bias toward the best customer experience and action to implement the same
• Strong analytical skills - digs in and problem solves
• Willingness to roll up sleeves and get scrappy to get things done - knows how to get wins, build momentum and balance executing on “no regrets” actions with longer-term strategic progress
• Excellent business acumen and communication skills - works effectively across functions to balance influencing for the change they believe in and the best outcomes for the business, not just the function
• A business leader with experience in organization design and hiring strong leaders who demonstrate critical thinking and strong execution skills. Leads by example to develop the culture of the organization.
BONUS POINTS
• Experience in B2B and B2C businesses / marketplaces
• BPO experience
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more.
We care about your mental health and wellbeing.
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.
We offer ongoing training and career development that meets people where they are in their careers.
We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world.
Work-life balance & flexibility is extremely important to us.
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.
Applicant Privacy Notice
Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis Show more details...
via San Francisco, CA - Geebo
posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
THE CHALLENGE Are you excited about leveraging technology to bring the world together through live experiences? Would you be proud to build tools to help anyone and everyone create, share, find, and attend events that fuel their passions and enrich their lives? Over the last decade, we have built a world-class software-as-a-service (SaaS) platform for event organizers, enabling millions of events globally. In the process, we have touched millions
THE CHALLENGE Are you excited about leveraging technology to bring the world together through live experiences? Would you be proud to build tools to help anyone and everyone create, share, find, and attend events that fuel their passions and enrich their lives? Over the last decade, we have built a world-class software-as-a-service (SaaS) platform for event organizers, enabling millions of events globally. In the process, we have touched millions of consumers, helping them get together, explore their interests, and pursue their passions through live experiences. In 2020, in the face of a global pandemic, our self-service ticketing and experience technology platform helped more than 650,000 creators issue over 230 million free and paid tickets to approximately 4.6 million events in nearly 180 countries. As we look forward to a resurgence of in-person events, we are looking for a highly skilled, experienced technical product manager who can define and drive Eventbrite's identity and... access management vision and strategy. THE ROLE Eventbrite is looking for a Senior Product Manager to help lead the charge as we continue strengthening our identity platform. In a world of hybrid events, this team will work to keep our Identity and Access Management platform safe, secure, and simple. As a Senior PM, you will shape the future of experiencing live experiences on Eventbrite. You will bring your vision on how we can help our customers securely authenticate with our products and manage users efficiently while minimizing risk by delivering a best-in-class identity and access management solution. Working on this team will allow you the opportunity to cast a product vision for the user experience that delights users and deliver the systems and platform necessary for making that vision a reality. This role will involve performing Product discovery, prioritizing Identity needs for various stakeholders, improving existing infrastructure, and implementing platform wide rollouts for IAM improvements. The Senior Product Manager for this team will work closely with many different teams in the organization, which will require strong communication around requirements, prioritization, and change management. YOU WILL Ground your work in product thinking by:
Championing a product-led approach to authentication, authorization, and user management, always advocating for the customer and collaborating widely to deliver the best outcomes for all stakeholders. Establishing a comprehensive and detail-oriented understanding of the needs of your customers and stakeholders. Building the product vision, strategy, and roadmap for Identity strategy Drive progress strategically and tactically by:
Managing the full strategic life cycle of your portfolio of products:
lead the ideation, roadmapping, technical development, launch, and continuous improvement of innovative and sustaining products. Managing tactical execution:
partner with internal customer teams to define business requirements, gather and prioritize functional requirements, define use cases and craft product specifications, and govern the product backlog. Support the team by:
Clearly communicating vision, strategy, roadmaps, and progress to a variety of internal customers and stakeholders, including product teams, technical collaborators, and senior leadership. Defining and implementing best practices for Identity and Access Management at Eventbrite. THE SKILL SET Essential ways of working:
Ability to take initiative, work independently, and deliver results. Extreme attention to detail and ability to self-audit work. Excellent analytical skillsExcellent communication skills, both written and oral, including the ability to convey complex requirements in a clear, concise and credible manner Excellent interpersonal and collaboration skills Technical PM knowledge and
Experience:
Experience creating functional and technical specifications 5
years as a product manager working on data-driven products or platforms BS or MS in Computer Science or equivalent knowledge and experience Experience working with a very technical team on developer-facing products BONUS POINTS Experience designing and implementing Single-Sign-On solutions involving OAuth 2.0 and Open ID Connect authorization workflows via Managed platforms such as Cognito or Auth0 Experience working with Agile and Scrum methodologies Technical Experience or strong knowledge in Authentication, Authorization, or User Management Experience with RBAC, ABAC, or other access control methodologies Familiarity managing complex permission systems in custom domains Former engineers with hands-on experience implementing IAM roles, cookies, and/or Okta integrations Familiarity with microservice architectures and associated infrastructure Experience rolling out platform wide changes
Salary Range:
$100K -- $150K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Championing a product-led approach to authentication, authorization, and user management, always advocating for the customer and collaborating widely to deliver the best outcomes for all stakeholders. Establishing a comprehensive and detail-oriented understanding of the needs of your customers and stakeholders. Building the product vision, strategy, and roadmap for Identity strategy Drive progress strategically and tactically by:
Managing the full strategic life cycle of your portfolio of products:
lead the ideation, roadmapping, technical development, launch, and continuous improvement of innovative and sustaining products. Managing tactical execution:
partner with internal customer teams to define business requirements, gather and prioritize functional requirements, define use cases and craft product specifications, and govern the product backlog. Support the team by:
Clearly communicating vision, strategy, roadmaps, and progress to a variety of internal customers and stakeholders, including product teams, technical collaborators, and senior leadership. Defining and implementing best practices for Identity and Access Management at Eventbrite. THE SKILL SET Essential ways of working:
Ability to take initiative, work independently, and deliver results. Extreme attention to detail and ability to self-audit work. Excellent analytical skillsExcellent communication skills, both written and oral, including the ability to convey complex requirements in a clear, concise and credible manner Excellent interpersonal and collaboration skills Technical PM knowledge and
Experience:
Experience creating functional and technical specifications 5
years as a product manager working on data-driven products or platforms BS or MS in Computer Science or equivalent knowledge and experience Experience working with a very technical team on developer-facing products BONUS POINTS Experience designing and implementing Single-Sign-On solutions involving OAuth 2.0 and Open ID Connect authorization workflows via Managed platforms such as Cognito or Auth0 Experience working with Agile and Scrum methodologies Technical Experience or strong knowledge in Authentication, Authorization, or User Management Experience with RBAC, ABAC, or other access control methodologies Familiarity managing complex permission systems in custom domains Former engineers with hands-on experience implementing IAM roles, cookies, and/or Okta integrations Familiarity with microservice architectures and associated infrastructure Experience rolling out platform wide changes
Salary Range:
$100K -- $150K
Minimum Qualification
Technical Product ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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