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Most recent job postings at Exclaim!
via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
This is a part time/freelance position.
Exclaim is a leading creative services agency located in Palatine. We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our... community because of our strong value-based culture.
This is a part time/freelance position.
Exclaim is a leading creative services agency located in Palatine. We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our... community because of our strong value-based culture. We rely on technology to achieve this mission. As our IT support specialist, you will be responsible for maintaining and managing our technology infrastructure, ensuring that our systems run smoothly and efficiently.
Responsibilities:
• Provide technical support for our staff, including troubleshooting hardware and software issues, resolving network connectivity problems, and addressing any other technical issues that arise.
• Onboarding and basic training on hardware, software, and Exclaim procedures.
• Manage our technology infrastructure, including servers, network equipment, and software applications.
• Conduct regular system maintenance tasks, including software updates, virus scans, and backups.
• Work with vendors and staff to complete a variety of IT security maintenance tasks, including Email, Firewall, Multi-Factor authentication and other cybersecurity related areas.
• Manage our cloud-based applications, including email and file-sharing systems.
• Oversee the cybersecurity of our computing assets, including all laptops and server infrastructure to ensure that our systems and data are secure and protected from external threats.
• Provide training and support to staff on the use of our technology systems and applications.
• Maintain accurate records of IT assets, licenses, and warranties.
• Research and recommend new technology solutions that can improve our operations and productivity.
• Provide annual plan and budget for upgrades. Exclaim is currently on a 3-year cycle of hardware upgrades.
Qualifications:
• Bachelor’s degree in computer science, Information Technology, or related field.
• 2+ years of experience in IT support or related field within a Apple/PC environment.
• Knowledge of networking technologies, including TCP/IP, DNS, DHCP, and VPN.
• Experience with Windows Active Directory and Microsoft Azure.
• Experience with PC and Apple operating systems and server administration.
• Familiarity with cloud-based applications such as Adobe and Microsoft 365.
• Strong problem-solving skills and ability to work independently.
• Excellent communication skills and ability to work collaboratively with staff at all levels.
• Certifications are a big plus Show more details...
Exclaim is a leading creative services agency located in Palatine. We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our... community because of our strong value-based culture. We rely on technology to achieve this mission. As our IT support specialist, you will be responsible for maintaining and managing our technology infrastructure, ensuring that our systems run smoothly and efficiently.
Responsibilities:
• Provide technical support for our staff, including troubleshooting hardware and software issues, resolving network connectivity problems, and addressing any other technical issues that arise.
• Onboarding and basic training on hardware, software, and Exclaim procedures.
• Manage our technology infrastructure, including servers, network equipment, and software applications.
• Conduct regular system maintenance tasks, including software updates, virus scans, and backups.
• Work with vendors and staff to complete a variety of IT security maintenance tasks, including Email, Firewall, Multi-Factor authentication and other cybersecurity related areas.
• Manage our cloud-based applications, including email and file-sharing systems.
• Oversee the cybersecurity of our computing assets, including all laptops and server infrastructure to ensure that our systems and data are secure and protected from external threats.
• Provide training and support to staff on the use of our technology systems and applications.
• Maintain accurate records of IT assets, licenses, and warranties.
• Research and recommend new technology solutions that can improve our operations and productivity.
• Provide annual plan and budget for upgrades. Exclaim is currently on a 3-year cycle of hardware upgrades.
Qualifications:
• Bachelor’s degree in computer science, Information Technology, or related field.
• 2+ years of experience in IT support or related field within a Apple/PC environment.
• Knowledge of networking technologies, including TCP/IP, DNS, DHCP, and VPN.
• Experience with Windows Active Directory and Microsoft Azure.
• Experience with PC and Apple operating systems and server administration.
• Familiarity with cloud-based applications such as Adobe and Microsoft 365.
• Strong problem-solving skills and ability to work independently.
• Excellent communication skills and ability to work collaboratively with staff at all levels.
• Certifications are a big plus Show more details...
via LinkedIn
posted_at: 9 days agoschedule_type: Full-timesalary: 85K–115K a year
If you are passionate about creating outstanding relationships, exceeding expectations, enjoy working in a close-knit team environment, and thrive in leadership and client-facing roles, we would love to hear from you!!
Exclaim is a leading creative services agency located in Palatine. We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective... strategies and deliverables that engage, excites,
If you are passionate about creating outstanding relationships, exceeding expectations, enjoy working in a close-knit team environment, and thrive in leadership and client-facing roles, we would love to hear from you!!
Exclaim is a leading creative services agency located in Palatine. We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective... strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our community because of our strong value-based culture.
We are seeking a highly skilled and talented leader to join our dynamic creative agency. As an Account Manager, you will play a vital role in building and nurturing relationships with our clients, ensuring their needs are met, and their creative projects are executed flawlessly. Your exceptional communication, organization, and problem-solving skills will be instrumental in managing client expectations and collaborating with creative and production teams to deliver exceptional results.
Client Relationship Management:
• Serve as the primary point of contact for assigned clients, fostering strong relationships built on trust and effective communication.
• Gain a deep understanding of clients' business objectives, target audience, and industry landscape to effectively develop and execute strategies and tactics.
• Conduct regular meetings, presentations, and status updates to ensure alignment and address any concerns.
Client Strategy and Consultation:
• Identify opportunities for client optimization and growth, align with clients' business objectives.
• Develop comprehensive marketing and/or campaign plans and present them to clients, highlighting key strategies and tactics.
Client Retention and Growth:
• Proactively identify opportunities to upsell and expand services to assigned clients.
• Address client concerns and resolve any issues in a timely and professional manner.
• Proactively seek new business opportunities by networking, attending industry events, and building relationships with potential clients.
• Collaborate with the business development team to prepare proposals, pitch creative ideas, and participate in client presentations.
Performance Tracking and Reporting:
• Define key performance indicators (KPIs) and measurement frameworks and track initiative/project performance and success.
• Analyze initiative/project data, generate insights, and provide actionable recommendations to improve marketing effectiveness.
• Prepare regular performance reports, highlighting achievements, areas of improvement, and future opportunities.
Project Management and Execution:
• Collaborate with production and creative teams, including creative directors, art directors, executive producers, producers, and other production specialists, to ensure timely and high-quality delivery of creative projects.
• Define project scopes, objectives, and deliverables, ensuring alignment with clients' goals, deadlines, and budgets.
• Monitor project progress, identify potential issues, and proactively resolve them to ensure successful project(s) execution.
• Prepare and deliver comprehensive project progress reports, highlighting key milestones, deliverables, and budgetary aspects.
• Provide clients with clear and concise updates on project timelines, changes, and potential impacts.
Requirements:
• Bachelor's degree in marketing, communications, or a related field (or equivalent work experience).
• Proven experience as a client manager/account manager or a similar client-facing role within a creative services agency.
• Strong understanding of creative processes and marketing strategies.
• Strong experience with digital, event, video, and marketing deliverables.
• Excellent interpersonal and communication skills, with the ability to build rapport, negotiate, and effectively convey ideas to clients and internal teams.
• Exceptional project management and organizational abilities, with keen attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple client accounts simultaneously.
• Strong problem-solving and critical thinking skills, with the ability to think creatively and find solutions to challenges.
• Proficiency in project management tools, CRM systems, and collaboration platforms.
• A passion for creativity, innovation, and delivering exceptional client service Show more details...
Exclaim is a leading creative services agency located in Palatine. We create outstanding marketing, digital, event, and video solutions for formidable brands that seek effective... strategies and deliverables that engage, excites, and entertains audiences. For over 30 years, we’ve grown long-term relationships with clients, employees, partners, and our community because of our strong value-based culture.
We are seeking a highly skilled and talented leader to join our dynamic creative agency. As an Account Manager, you will play a vital role in building and nurturing relationships with our clients, ensuring their needs are met, and their creative projects are executed flawlessly. Your exceptional communication, organization, and problem-solving skills will be instrumental in managing client expectations and collaborating with creative and production teams to deliver exceptional results.
Client Relationship Management:
• Serve as the primary point of contact for assigned clients, fostering strong relationships built on trust and effective communication.
• Gain a deep understanding of clients' business objectives, target audience, and industry landscape to effectively develop and execute strategies and tactics.
• Conduct regular meetings, presentations, and status updates to ensure alignment and address any concerns.
Client Strategy and Consultation:
• Identify opportunities for client optimization and growth, align with clients' business objectives.
• Develop comprehensive marketing and/or campaign plans and present them to clients, highlighting key strategies and tactics.
Client Retention and Growth:
• Proactively identify opportunities to upsell and expand services to assigned clients.
• Address client concerns and resolve any issues in a timely and professional manner.
• Proactively seek new business opportunities by networking, attending industry events, and building relationships with potential clients.
• Collaborate with the business development team to prepare proposals, pitch creative ideas, and participate in client presentations.
Performance Tracking and Reporting:
• Define key performance indicators (KPIs) and measurement frameworks and track initiative/project performance and success.
• Analyze initiative/project data, generate insights, and provide actionable recommendations to improve marketing effectiveness.
• Prepare regular performance reports, highlighting achievements, areas of improvement, and future opportunities.
Project Management and Execution:
• Collaborate with production and creative teams, including creative directors, art directors, executive producers, producers, and other production specialists, to ensure timely and high-quality delivery of creative projects.
• Define project scopes, objectives, and deliverables, ensuring alignment with clients' goals, deadlines, and budgets.
• Monitor project progress, identify potential issues, and proactively resolve them to ensure successful project(s) execution.
• Prepare and deliver comprehensive project progress reports, highlighting key milestones, deliverables, and budgetary aspects.
• Provide clients with clear and concise updates on project timelines, changes, and potential impacts.
Requirements:
• Bachelor's degree in marketing, communications, or a related field (or equivalent work experience).
• Proven experience as a client manager/account manager or a similar client-facing role within a creative services agency.
• Strong understanding of creative processes and marketing strategies.
• Strong experience with digital, event, video, and marketing deliverables.
• Excellent interpersonal and communication skills, with the ability to build rapport, negotiate, and effectively convey ideas to clients and internal teams.
• Exceptional project management and organizational abilities, with keen attention to detail.
• Ability to thrive in a fast-paced, deadline-driven environment while managing multiple client accounts simultaneously.
• Strong problem-solving and critical thinking skills, with the ability to think creatively and find solutions to challenges.
• Proficiency in project management tools, CRM systems, and collaboration platforms.
• A passion for creativity, innovation, and delivering exceptional client service Show more details...
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