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EZ Texting
Telecommunications service provider in San Francisco, California
EZ Texting is a leading SMS marketing platform that helps businesses reach their customers through text messaging. The website offers a user-friendly interface that allows businesses to easily create and manage SMS marketing campaigns, schedule messages, and track results. With features such as keyword campaigns, mass texting, and drip campaigns, EZ Texting helps businesses engage with their audience in a personalized and efficient manner. Trusted by over 160,000 customers, EZ Texting is a reliable and cost-effective solution for businesses looking to improve their communication and marketing efforts through text messaging.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#58,219 Site Rank
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Site age18 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Address548 Market St Suite 44523, San Francisco, CA 94104
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Phone(800) 753-5732
Traffic rank
#58,219
#58,219
Site age
18 yrs
18 yrs
Location
United States
United States
Popular Questions for EZ Texting
Newest job postings for EZ Texting
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
EzTexting is seeking a strong candidate to join our Operations team. The Ops department here at EzTexting works closely to provide exceptional service to our customers. We also have a lot of fun along the way. We are looking for a new Client Success Manager to join us. We need talent of superb caliber to handle inquiries from our customers via phone, live chat and email. We want a leader who can... manage relationships. We are hungry for an independent
EzTexting is seeking a strong candidate to join our Operations team. The Ops department here at EzTexting works closely to provide exceptional service to our customers. We also have a lot of fun along the way. We are looking for a new Client Success Manager to join us. We need talent of superb caliber to handle inquiries from our customers via phone, live chat and email. We want a leader who can... manage relationships. We are hungry for an independent freethinker to design processes that more effectively manage customer support issues and pain points.
DUTIES
Your primary role is to handle support and consulting inquiries from our customers via phone, chat and email. In addition, we will look to you to help manage relationships, as well as to collaborate in design processes that more effectively manage customer support issues and pain points. You may also be asked to plan and conduct webinars for our customers (voice, not video). Please visit our webinar page for more info and examples.
Find an area of our business that interests you and that you would like to take an active role in developing, then make it your own, improve its processes, and convince us to adopt your vision.
Overqualified candidates are encouraged to apply.
Please note that this is a customer management position; it is not an internal company management position. Our office is located in the easy going city of Hoboken, New Jersey. A quick and easy short ride, on the PATH train. Our company even pays for your PATH commute.
QUALIFICATIONS
A Bachelor's degree is required.
A commitment to growing in a consulting role is expected and required.
Strong technical proficiency is required.
Exceptional written and verbal communication is required.
Strong analytical and critical reasoning skills are required.
The ability to learn new concepts and technologies quickly is required.
Familiarity with SMS, SMTP, IVR and VoIP telephony systems is a plus.
Background in education is a plus.
Once again, a Bachelor's degree is required.
BENEFITS
Compensation dependent on experience
Medical, vision, and dental insurance
401(k) Plan
Paid vacation
ABOUT EzTexting
EzTexting provides Voice and SMS Solutions to over 50,000 customers, including political groups, non-profits, insurance agents, small business owners, educational institutions, government agencies, and marketers. EzTexting is dedicated to providing high-availability systems, intuitive user interfaces, furious developer support, and unparalleled customer care to transform the way companies do business. We're creative, fun, hardworking, driven, profitable, and headed for international expansion. We embrace a friendly, collaborative working culture.
We also value continuing education and professional growth. Members of our team continue to study, take classes, and learn new programming languages and technologies. We run in-house seminars that foster the development of new skills through book discussions and real-world business scenarios. EzTexting prides itself on being a highly collaborative, innovative, and passionate team. Everyone contributes more than their job title suggests.
HOW TO APPLY
Please reply to this ad with a cover letter and a CV/resume in either Word or PDF format. You must submit both. No telephone calls please.
ONE FINAL NOTE
Congratulations! You number among the rare few who read to the end of the advertisement, and we hope you read on. In your cover letter, please explain to us briefly why, in your view, so many applicants submit a résumé without the required cover. We expressly ask for it, and yet we often receive nothing, or else we are treated to one empty sentence. Your cover letter introduces you in written language, and we take your ability to express yourself coherently very seriously. Based on your experience, why do you believe so many applicants neglect this aspect of the process? Thank you for your interest in EzTexting Show more details...
DUTIES
Your primary role is to handle support and consulting inquiries from our customers via phone, chat and email. In addition, we will look to you to help manage relationships, as well as to collaborate in design processes that more effectively manage customer support issues and pain points. You may also be asked to plan and conduct webinars for our customers (voice, not video). Please visit our webinar page for more info and examples.
Find an area of our business that interests you and that you would like to take an active role in developing, then make it your own, improve its processes, and convince us to adopt your vision.
Overqualified candidates are encouraged to apply.
Please note that this is a customer management position; it is not an internal company management position. Our office is located in the easy going city of Hoboken, New Jersey. A quick and easy short ride, on the PATH train. Our company even pays for your PATH commute.
QUALIFICATIONS
A Bachelor's degree is required.
A commitment to growing in a consulting role is expected and required.
Strong technical proficiency is required.
Exceptional written and verbal communication is required.
Strong analytical and critical reasoning skills are required.
The ability to learn new concepts and technologies quickly is required.
Familiarity with SMS, SMTP, IVR and VoIP telephony systems is a plus.
Background in education is a plus.
Once again, a Bachelor's degree is required.
BENEFITS
Compensation dependent on experience
Medical, vision, and dental insurance
401(k) Plan
Paid vacation
ABOUT EzTexting
EzTexting provides Voice and SMS Solutions to over 50,000 customers, including political groups, non-profits, insurance agents, small business owners, educational institutions, government agencies, and marketers. EzTexting is dedicated to providing high-availability systems, intuitive user interfaces, furious developer support, and unparalleled customer care to transform the way companies do business. We're creative, fun, hardworking, driven, profitable, and headed for international expansion. We embrace a friendly, collaborative working culture.
We also value continuing education and professional growth. Members of our team continue to study, take classes, and learn new programming languages and technologies. We run in-house seminars that foster the development of new skills through book discussions and real-world business scenarios. EzTexting prides itself on being a highly collaborative, innovative, and passionate team. Everyone contributes more than their job title suggests.
HOW TO APPLY
Please reply to this ad with a cover letter and a CV/resume in either Word or PDF format. You must submit both. No telephone calls please.
ONE FINAL NOTE
Congratulations! You number among the rare few who read to the end of the advertisement, and we hope you read on. In your cover letter, please explain to us briefly why, in your view, so many applicants submit a résumé without the required cover. We expressly ask for it, and yet we often receive nothing, or else we are treated to one empty sentence. Your cover letter introduces you in written language, and we take your ability to express yourself coherently very seriously. Based on your experience, why do you believe so many applicants neglect this aspect of the process? Thank you for your interest in EzTexting Show more details...
via ZipRecruiter
posted_at: 21 days agoschedule_type: Full-timework_from_home: 1
Who We Are
EZ Texting is a recognized leader in text message marketing for small and medium-sized businesses and organizations, setting the standard for professional texting. Our messaging solutions allow everyone to easily and effectively reach their mobile audiences...
We believe in empowering our customers, from nonprofits to retailers, to activate their audience engagement superpowers, one text at a time – and we're looking for people like
Who We Are
EZ Texting is a recognized leader in text message marketing for small and medium-sized businesses and organizations, setting the standard for professional texting. Our messaging solutions allow everyone to easily and effectively reach their mobile audiences...
We believe in empowering our customers, from nonprofits to retailers, to activate their audience engagement superpowers, one text at a time – and we're looking for people like you to join our team!
Our employees are our greatest strength and we are committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class remote work employer — with benefits to match!
We are currently only open to hiring in CA, NY, TX, OR, WA, GA, PA, FL, NV & TN, but we welcome top applicants nationwide as we expand our operating boundaries.
Role Overview:
• Guide our Carrier Operations team in solving some of our more complex customer, fraud, and abuse-related activities by working across the organization to develop guidelines, best practices, and training to protect EZ Texting and EZ Texting's customers by thwarting would-be fraudsters and providing customer education.
• Serve as the primary point of contact for the broader carrier compliance function by handling escalated customer complaints or requests and other associated duties as assigned.
• Responsible for remaining up-to-date on industry standards and trends, including regulatory requirements, practices & changes to federal laws and carrier policy (e.g., TCPA, CTIA, Carrier requirements) to assess impact on the company's policies and practices.
• Regularly conducts independent review and assessment of the customer and prospects requests, use cases and sending practices to ensure regulatory compliance.
• Develop processes, automation, and guardrails others will follow to ensure business continuity and ease of use for compliant customers.
• Maintain working effective relationships with cross functional partners.
• Manage the inventory of our Short Codes to protect and efficiently control our operational costs.
• Conduct regular and periodic internal/external audits (programs/process, controls, customers) and compliance requests within defined SLA timelines.
• Work with our external partners and vendors when necessary to enhance all work efforts.
Requirements:
• Bachelors or higher-education degree
• 2+ years in a role focused on fraud or abuse detection and mitigation
• 1+ years in a customer-facing role
• 1+ year of experience working directly within the SMS/MMS industry.
• You have a basic understanding of SMS and MMS related technologies, including short code provisioning, number porting, aggregator rules, application provider processes, differences in carrier regulations, SMS deliverability concepts and best practices.
• You are a compliance expert and have demonstrated this skill in measurable business outcomes.
• You are a complex problem solver and analytical thinker.
• You are detail-oriented with great organizational skills and comfort with ambiguity.
• You have excellent written and verbal communication skills and are able to present effectively and articulate concepts/ideas in a clear, concise manner.
• You are comfortable speaking with all levels of the organization and acting as a subject matter expert for messaging compliance and best practices.
• You have the ability to make sound decisions in a fast-paced environment.
• You have excellent time management skills and are comfortable working under pressure.
• You have demonstrated the ability to proactively identify and launch process improvements that have a significant, positive, business impact.
What We Offer
Compensation:
The starting cash compensation range for this role is $55,000 - $85,000 inclusive of Base Salary + Variable Target, vs base salary only. This position is also eligible for equity & benefits. More information will be shared regarding your specific location during the hiring process.
Our compensation market ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum cash compensation target for new hire compensation for this position based in the US. Exact individual pay is determined by actual location, skills, capabilities and experience in addition to our benchmarking factors.
Benefits & Perks:
EZ Texting offers Best-in-Class healthcare cost sharing for Medical, Dental & Vision! Learn more about our robust benefit inclusions below:
Equal Opportunity Employer
EZ Texting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard toAge, race, color, national origin, citizenship, marital status, sex, gender, gender identity, gender expression, sexual orientation, medical condition, disability, veteran or military status, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Show more details...
EZ Texting is a recognized leader in text message marketing for small and medium-sized businesses and organizations, setting the standard for professional texting. Our messaging solutions allow everyone to easily and effectively reach their mobile audiences...
We believe in empowering our customers, from nonprofits to retailers, to activate their audience engagement superpowers, one text at a time – and we're looking for people like you to join our team!
Our employees are our greatest strength and we are committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class remote work employer — with benefits to match!
We are currently only open to hiring in CA, NY, TX, OR, WA, GA, PA, FL, NV & TN, but we welcome top applicants nationwide as we expand our operating boundaries.
Role Overview:
• Guide our Carrier Operations team in solving some of our more complex customer, fraud, and abuse-related activities by working across the organization to develop guidelines, best practices, and training to protect EZ Texting and EZ Texting's customers by thwarting would-be fraudsters and providing customer education.
• Serve as the primary point of contact for the broader carrier compliance function by handling escalated customer complaints or requests and other associated duties as assigned.
• Responsible for remaining up-to-date on industry standards and trends, including regulatory requirements, practices & changes to federal laws and carrier policy (e.g., TCPA, CTIA, Carrier requirements) to assess impact on the company's policies and practices.
• Regularly conducts independent review and assessment of the customer and prospects requests, use cases and sending practices to ensure regulatory compliance.
• Develop processes, automation, and guardrails others will follow to ensure business continuity and ease of use for compliant customers.
• Maintain working effective relationships with cross functional partners.
• Manage the inventory of our Short Codes to protect and efficiently control our operational costs.
• Conduct regular and periodic internal/external audits (programs/process, controls, customers) and compliance requests within defined SLA timelines.
• Work with our external partners and vendors when necessary to enhance all work efforts.
Requirements:
• Bachelors or higher-education degree
• 2+ years in a role focused on fraud or abuse detection and mitigation
• 1+ years in a customer-facing role
• 1+ year of experience working directly within the SMS/MMS industry.
• You have a basic understanding of SMS and MMS related technologies, including short code provisioning, number porting, aggregator rules, application provider processes, differences in carrier regulations, SMS deliverability concepts and best practices.
• You are a compliance expert and have demonstrated this skill in measurable business outcomes.
• You are a complex problem solver and analytical thinker.
• You are detail-oriented with great organizational skills and comfort with ambiguity.
• You have excellent written and verbal communication skills and are able to present effectively and articulate concepts/ideas in a clear, concise manner.
• You are comfortable speaking with all levels of the organization and acting as a subject matter expert for messaging compliance and best practices.
• You have the ability to make sound decisions in a fast-paced environment.
• You have excellent time management skills and are comfortable working under pressure.
• You have demonstrated the ability to proactively identify and launch process improvements that have a significant, positive, business impact.
What We Offer
Compensation:
The starting cash compensation range for this role is $55,000 - $85,000 inclusive of Base Salary + Variable Target, vs base salary only. This position is also eligible for equity & benefits. More information will be shared regarding your specific location during the hiring process.
Our compensation market ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum cash compensation target for new hire compensation for this position based in the US. Exact individual pay is determined by actual location, skills, capabilities and experience in addition to our benchmarking factors.
Benefits & Perks:
EZ Texting offers Best-in-Class healthcare cost sharing for Medical, Dental & Vision! Learn more about our robust benefit inclusions below:
Equal Opportunity Employer
EZ Texting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard toAge, race, color, national origin, citizenship, marital status, sex, gender, gender identity, gender expression, sexual orientation, medical condition, disability, veteran or military status, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Show more details...
via Portland, OR - Geebo
posted_at: 15 hours agoschedule_type: Full-timesalary: 20–28 an hour
We are open to hire in CA, FL, GA, NY, OR, PA, TN, TX, MO & WA, but please continue to follow us for future opportunities as we expand our operating boundaries. Role Overview:
EZ Texting is looking for a dynamic Senior Product Marketing Manager to help accelerate growth by leading all aspects of our market-facing product marketing initiatives, including:
Developing and executing effective go-to-market strategies for new products and features Creating
We are open to hire in CA, FL, GA, NY, OR, PA, TN, TX, MO & WA, but please continue to follow us for future opportunities as we expand our operating boundaries. Role Overview:
EZ Texting is looking for a dynamic Senior Product Marketing Manager to help accelerate growth by leading all aspects of our market-facing product marketing initiatives, including:
Developing and executing effective go-to-market strategies for new products and features Creating compelling sales enablement content, training, and resources for internal teams and prospective SMB and mid-market customers Leading cross-functional initiatives that drive customer acquisition and retention In other words, you are the glue that binds our product strategy to the tactics we need to drive success in Sales, Marketing, and Customer Success. The ideal candidate is a collaborative problem solver with exceptional communication skills and an insatiable curiosity to learn about our customers, industry, and products. This is a... strategic position that will report to the Senior Director of Product Marketing and work with an incredible team of product and marketing experts. Primary
Responsibilities:
Market intelligence--Be the expert on our SMB and mid-market buyers, their aspirations, challenges, purchase process, and buying criteria Buyer journey - Understand and document our buyer's process, then drive changes to our sales and marketing processes based on what you learn Messaging & positioning - Communicate our value proposition in a way that resonates with buyers and clearly articulates how we solve their problems Product launch - Create go-to-market plans for new products and features; manage the cross-functional implementation of those plans Sales enablement - Create compelling and effective product collateral, pitch decks, demos, and other resources for internal and external audiences Sales training - Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use those resources Competitive insights - Understand the competitive landscape and be an expert on our competition and how they are positioned. Requirements:
3
years of product marketing experience in a market-facing role (e.g. creating sales enablement resources, conducting competitor analysis, etc.) Exceptional communication skills, both written and verbal Strong diplomatic skills to work effectively with cross-functional teams and prioritize competing projects Exceptional ROI-tracking skills, able to prove what is -or isn't--working Attention to detail and eye for quality Proficient in productivity applications such as Google Apps or Microsoft Office Comfortable using collaboration and CRM tools such as Slack and Salesforce 2
years experience in software as a service (SaaS) 2
years experience in industries serving SMB and/or mid-market companies (or direct small business experience) Bachelor's degree in business, marketing, communications, or related field a plus Pragmatic Institute Certified a plus
Salary Range:
$100K -- $150K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
EZ Texting is looking for a dynamic Senior Product Marketing Manager to help accelerate growth by leading all aspects of our market-facing product marketing initiatives, including:
Developing and executing effective go-to-market strategies for new products and features Creating compelling sales enablement content, training, and resources for internal teams and prospective SMB and mid-market customers Leading cross-functional initiatives that drive customer acquisition and retention In other words, you are the glue that binds our product strategy to the tactics we need to drive success in Sales, Marketing, and Customer Success. The ideal candidate is a collaborative problem solver with exceptional communication skills and an insatiable curiosity to learn about our customers, industry, and products. This is a... strategic position that will report to the Senior Director of Product Marketing and work with an incredible team of product and marketing experts. Primary
Responsibilities:
Market intelligence--Be the expert on our SMB and mid-market buyers, their aspirations, challenges, purchase process, and buying criteria Buyer journey - Understand and document our buyer's process, then drive changes to our sales and marketing processes based on what you learn Messaging & positioning - Communicate our value proposition in a way that resonates with buyers and clearly articulates how we solve their problems Product launch - Create go-to-market plans for new products and features; manage the cross-functional implementation of those plans Sales enablement - Create compelling and effective product collateral, pitch decks, demos, and other resources for internal and external audiences Sales training - Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use those resources Competitive insights - Understand the competitive landscape and be an expert on our competition and how they are positioned. Requirements:
3
years of product marketing experience in a market-facing role (e.g. creating sales enablement resources, conducting competitor analysis, etc.) Exceptional communication skills, both written and verbal Strong diplomatic skills to work effectively with cross-functional teams and prioritize competing projects Exceptional ROI-tracking skills, able to prove what is -or isn't--working Attention to detail and eye for quality Proficient in productivity applications such as Google Apps or Microsoft Office Comfortable using collaboration and CRM tools such as Slack and Salesforce 2
years experience in software as a service (SaaS) 2
years experience in industries serving SMB and/or mid-market companies (or direct small business experience) Bachelor's degree in business, marketing, communications, or related field a plus Pragmatic Institute Certified a plus
Salary Range:
$100K -- $150K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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