Firstam.com is the official website of First American Financial Corporation, a leading provider of title insurance, settlement services, and risk solutions for real estate transactions. The website offers a comprehensive range of information and services for homebuyers, sellers, lenders, and real estate professionals. Visitors can access resources such as property reports, title and escrow services, and educational materials. The site also provides updates on industry news and trends, as well as tools for managing and tracking transactions. Firstam.com is a user-friendly platform designed to assist individuals and businesses in navigating the complexities of the real estate market.
In 1963, D.P. Kennedy was named president of the company, taking over for his uncle, George Parker.firstam.comBy this time, the company had changed its name to First American and was operating in four states. As First American began to grow, title offices were established outside of California's borders.
Two firms opened to handle title matters in the brand-new county. Five years later, C.E. Parker, a local businessman, succeeded in merging the two competitors into a single entity.firstam.comFirst American traces its roots to 1889, when Orange County, California—a rural, undeveloped area at the time—split off from the county of Los Angeles.
On June 2, First American Financial will begin trading on the New York Stock Exchange under the “FAF” ticker symbol.housingwire.comThe First American Corp, which assumed the name CoreLogic, distributed one share of First American Financial common stock for each common share of the First American Corp. outstanding as of May 26.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#22,441 Site Rank
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Site age31 yrs old
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Site Owner informationWhois info
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Traded asNYSE,:,FAF,S&P 400 Component
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Founded1889
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Headquarters1 First American Way,Santa Ana, California,, USA
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Key peopleDennis J. Gilmore
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Number of employees19,597 (2021)
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Area servedUnited States
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ProductsTitle insurance
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RevenueUS$7.1 billion
#22,441
31 yrs
United States
Join a team that puts its People First! Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people...
They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years.
We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.
First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Job Summary
We are currently seeking an experienced IT Applications Manger (Support & Operations) to lead our Support and Operations team in providing our client with high-quality, compliant, and efficient IT services.
The ideal candidate should have extensive experience in incident, release, and request management, as well as a proven track record in driving strategy for compliance management, client onboarding and triage management, in addition to partnering with peers from DevOps and SRE practices.
In this role, you will also be responsible for driving operational readiness of application features and enhancements, provide break / fix support, maintenance, and preventative solutions.
You should also have a strong understanding of enterprise-level distributed systems and cloud computing platforms.
Responsibilities
Develop and implement processes for incident, release, and request management, ensuring compliance with First American and industry standards and best practices.
Lead the IT Support / Operations team in providing 24 / 7 support to clients, ensuring timely resolution of incidents and requests.
Drive strategy for compliance management, ensuring that all IT operations are carried out in accordance with relevant regulations and standards.
Manage the performance and availability of IT systems, proactively identifying and resolving potential incidents.
Establish Service Level Objectives to ensure there is appropriate monitoring and metrics available to measure the established objectives.
Familiar with the golden signals of monitoring (latency, traffic, error rate, and resource saturation).
Partner with DevOps practice leaders to implement DevSecOps strategies that align with our goals and objectives, ensuring security is integrated into all aspects of the software development lifecycle.
Work closely with the SRE team to develop and implement SRE strategies that ensure availability, reliability, and scalability of the applications and services.
Drive Incident Management (creating, escalating, managing to resolution) for the application and platform, including leading remediation bridges for complex P1 / P2 issues.
Establish and oversee a Knowledge Management repository and suggest automation tasks to eliminate manual processes and reduce toil.
Collaborate with cross-functional teams to plan, execute, and manage releases, ensuring minimal disruption to business operations.
Manage the onboarding process for new clients, ensuring a smooth transition to IT services.
Lead the triage management process, ensuring that incidents and requests are prioritized and addressed in a timely manner.
Lead and manage a diverse team of onshore and offshore professionals (Leads, SME’s, and Individual contributors), fostering a collaborative and productive work environment while effecting change within the organization.
Work closely with senior management to develop and implement IT strategies that support the overall business goals.
Build strong relationships with customers, stakeholders, and partners to ensure effective incident reporting and to develop next-generation practices to meet their needs and expectations.
This includes opportunities for automation, self-service, and leveraging customer feedback to continuously improve the incident management process.
Ensure that the IT Operations team has the necessary skills, training, and resources to perform their role effectively.
Experience collaborating across multiple functional and / or technical teams to deliver an Agile-based project.
Govern and manage Infrastructure by keeping service accounts, certificates renewals up to date
Manage the delivery of all IT audit requests and provide regular reports on their status.
Should be proficient at Cloud concepts & guiding principles on AWS with knowledge on key features, advantages, and disadvantages.
Qualifications, Skills & Experience
Bachelor's degree in Computer Science, Information Technology, or related field.
At least 3-5 years' experience in IT Applications (Support and Operations), with a focus on incident, release, and request management.
Strong knowledge of ITIL and other industry standards for IT service management.
Ability to manage and prioritize multiple tasks and projects.
Strong analytical and problem-solving skills.
Technology Stack
Knowledge on application support with Tech Stack around Microsoft technologies and AWS including but not limited to C#, MVC 5, ASP.
Net, Web API, .NET Core and Microservices, SQL Server 2014 / 2016 / 2018 and AWS services.
Experience delivering complex solutions utilizing common programming languages C#, JS, TypeScript, YAML, Terraform, PHP
Experience in AWS ecosystem and services.
Extensive experience with configuring and monitoring via tools such as but not limited to DataDog, ELK,
Pay Range : $94,798.00 - $183,480.00
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location .
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal work hours and / or responsibilities from time to time, as needed.
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First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work.
First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.
Last updated : 2023-05-31 Show more details...
FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about... fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ
employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Job Summary Provides underwriting support and expertise to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance and provide guidance in the performance of real estate settlement services. Essential Functions Provides underwriting support, counsel, and authorization to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance. Provides guidance to company personnel in the performance of real estate settlement services. Issues underwriting standards and guidelines in accordance with established company processes. Knowledge and Skills/Technology Used Strong understanding of fundamental concepts, practices and procedures of real estate title and settlement process. General knowledge of Federal and State regulations related to real estate title insurance and settlement services. General understanding of underwriting real estate transactions for the issuance of title insurance policies. Ability to collaborate and act decisively. Detail oriented. Excellent listening, verbal and written communication skills. Good organizational skills with the ability to multi-task, prioritize and timely follow up. Strong negotiation skills. Requires abstract thinking and creative solutions. Typical Education Law Degree required Admitted to practice in state of employment. Typical Range of Experience 5-7 years title underwriting experience. Must be familiar with real estate law. License or Certification Licensed to practice law, in good standing Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Salary Range:
$150K -- $200K
Minimum Qualification
Legal & RegulatoryEstimated Salary: $20 to $28 per hour based on qualifications Show more details...