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Most recent job postings at firsthand
via Lever
posted_at: 22 days agoschedule_type: Full-time
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
firsthand Guide
We named our company firsthand because we believe that lived, or “first-hand,” experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach and engagement of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is an essential element in successfully engaging people who have withdrawn from, or never received, services and supports that can improve their quality of life.
Focusing on support and services that promote whole health and reinforce autonomy, the firsthand Guide will help empower individuals to participate in their own care. firsthand Guides are empathetic, supportive, and highly trained and experienced individuals with first-hand knowledge of living with a psychiatric and/or substance use disorder, and are familiar with the intricacies of navigating a complex system of healthcare.
The firsthand guide assists other members of the firsthand Care Team such as the Health Guide (e.g. Nurse Practitioner) in addressing the individual’s health needs (not including diagnosis or choosing a specific treatment plan), and the Community Resources Guide in meeting SDOH needs and with disability applications.
As firsthand Guide, you will:
• Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments
• Build trust and develop relationships with individuals living with SMI, by first identifying and addressing immediate needs
• Empower individuals to identify and pursue their personal recovery goals
• Model and teach safe and healthy coping strategies
• Serve as primary point-of-contact for individuals, facilitating ongoing engagement
• Apply advanced engagement techniques; on-the-job training will be provided as needed
• Partner with individuals to facilitate engagement in supportive services to help meet self-directed wellness goals
• Identify social determinants of health that may be able to be addressed by firsthand
• Facilitate warm hand-offs to other team members for assistance in navigating benefits and resources
• Assist with gathering information required for obtaining benefits and services
• Address transportation barriers by assisting in accessing transportation benefits, navigating public transportation, and providing transportation as needed
• Engage in care coordination to assist individuals in accessing appropriate mental and physical health services, and advocate for the individual’s personal goals with providers
• Provide support via activities such as accompanying the individual to appointments
• Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support
You will be a good fit if you have:
• Empathy, compassion, and approachability
• Excellent listening, communication, and interpersonal skills
• Personal knowledge of recovery
• Patience and persistence
• Desire to help people in need and support their path to wellness
• Comfort working as part of a multidisciplinary team
• Basic computer skills
The required experience you bring to this role includes:
• Lived experience with SMI and/or SUD
• Qualified as a Certified Peer Recovery Specialist OR eligible and willing to get certified within 6 months of employment
• Ability to operate a vehicle (company vehicle may be provided), including a driver’s license that is active and in good standing; must be eligible to drive under Company insurance policy
The preferred experience you bring to this role includes:
• Prior experience performing direct in-person outreach and engaging individuals with SMI
• Expertise in recovery education and coaching
• Knowledge of a whole health approach to peer support
• Knowledge of a trauma-informed approach to peer support
• Knowledge of local community resources, behavioral health system, and criminal justice system, including mental health and drug courts
• Desire to learn more about a broad range of health conditions
$18 - $18 an hour
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
firsthand Guide
We named our company firsthand because we believe that lived, or “first-hand,” experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach and engagement of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is an essential element in successfully engaging people who have withdrawn from, or never received, services and supports that can improve their quality of life.
Focusing on support and services that promote whole health and reinforce autonomy, the firsthand Guide will help empower individuals to participate in their own care. firsthand Guides are empathetic, supportive, and highly trained and experienced individuals with first-hand knowledge of living with a psychiatric and/or substance use disorder, and are familiar with the intricacies of navigating a complex system of healthcare.
The firsthand guide assists other members of the firsthand Care Team such as the Health Guide (e.g. Nurse Practitioner) in addressing the individual’s health needs (not including diagnosis or choosing a specific treatment plan), and the Community Resources Guide in meeting SDOH needs and with disability applications.
As firsthand Guide, you will:
• Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments
• Build trust and develop relationships with individuals living with SMI, by first identifying and addressing immediate needs
• Empower individuals to identify and pursue their personal recovery goals
• Model and teach safe and healthy coping strategies
• Serve as primary point-of-contact for individuals, facilitating ongoing engagement
• Apply advanced engagement techniques; on-the-job training will be provided as needed
• Partner with individuals to facilitate engagement in supportive services to help meet self-directed wellness goals
• Identify social determinants of health that may be able to be addressed by firsthand
• Facilitate warm hand-offs to other team members for assistance in navigating benefits and resources
• Assist with gathering information required for obtaining benefits and services
• Address transportation barriers by assisting in accessing transportation benefits, navigating public transportation, and providing transportation as needed
• Engage in care coordination to assist individuals in accessing appropriate mental and physical health services, and advocate for the individual’s personal goals with providers
• Provide support via activities such as accompanying the individual to appointments
• Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support
You will be a good fit if you have:
• Empathy, compassion, and approachability
• Excellent listening, communication, and interpersonal skills
• Personal knowledge of recovery
• Patience and persistence
• Desire to help people in need and support their path to wellness
• Comfort working as part of a multidisciplinary team
• Basic computer skills
The required experience you bring to this role includes:
• Lived experience with SMI and/or SUD
• Qualified as a Certified Peer Recovery Specialist OR eligible and willing to get certified within 6 months of employment
• Ability to operate a vehicle (company vehicle may be provided), including a driver’s license that is active and in good standing; must be eligible to drive under Company insurance policy
The preferred experience you bring to this role includes:
• Prior experience performing direct in-person outreach and engaging individuals with SMI
• Expertise in recovery education and coaching
• Knowledge of a whole health approach to peer support
• Knowledge of a trauma-informed approach to peer support
• Knowledge of local community resources, behavioral health system, and criminal justice system, including mental health and drug courts
• Desire to learn more about a broad range of health conditions
$18 - $18 an hour
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
via Lever
posted_at: 7 days agoschedule_type: Full-time
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
The Community Resources Guide (CRG) is responsible for linking newly engaged individuals with serious mental illness to community-based supportive services in order to address social determinants of health and support their overall wellness. The CRG will do this by working with peer recovery specialists (firsthand Guides) to empower individuals to identify and achieve their own recovery goals. Supportive services may include rental/utility assistance, access to food or pantries, Social Security benefits, primary care, or community behavioral health services.
The CRG must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments. Experience assisting individuals with Social Security benefits enrollment, including SSI/SSDI Outreach, Access, and Recovery (SOAR) certification, is highly preferred.
As Community Resources Guide, you will:
• Perform social and behavioral health assessments to support individuals living with serious mental illness in identifying barriers to wellness.
• Build personalized initial care plans to address social needs.
• Link individuals to community-based resources and supportive services including SSA benefits, community programs, housing, food, etc.
• Complete interviews with individuals, gather medical records, and other information to complete SSI/SSDI applications.
• Engage in care coordination as part of a multidisciplinary team of peers, social workers, and clinicians to assist individuals in accessing appropriate services and support.
• Assist in outreach and engagement efforts led by firsthand Guides, which may include visiting homes and communities, local homeless shelters and drop-in centers, hospitals, and emergency departments.
• Address transportation barriers by assisting in accessing transportation benefits, navigating public transportation, and providing transportation as needed.
• Provide direct assistance, when appropriate, when individuals are facing challenging situations, and triage to appropriate additional interventions.
You'll be a good fit if you have:
• Empathy, compassion, and approachability
• Excellent listening, communication, and interpersonal skills
• Desire to help people in need and support their path to wellness
• Comfortable doing community visit in individual’s homes and neighborhoods
• Clinical knowledge, inclusive of SMI, substance use, and physical health conditions
• Comfort working as part of a multidisciplinary team, and enjoy mixed roles and duties - this is a mix of direct service, teaching, and care management
• Cultural humility, knowledge of trauma informed care, and social determinants of health
• Familiarity with local resources and community programs
• Strong organizational skills, attention to detail, and writing skills
• Ability to prioritize multiple tasks and meet deadlines
• Ability to maintain professional boundaries and engagement skills with a population with challenges and in non-traditional work conditions
• Proficiency with Google Suite
The required experience you bring to this role includes:
• Experience serving those with complex medical conditions, and preferably SMI and/or SUD
• SSI/SSDI Outreach Access Recovery (SOAR) certification or willingness to get certified within 6 months of employment (firsthand will support certification process if needed)
• Ability to operate a vehicle (company vehicle may be provided), including a driver’s license that is active and in good standing; must be eligible to drive under Company insurance policy
The preferred experience you bring to this role includes:
• Bachelors or Masters Degree in social work, psychology, or related human services field
• Lived experience with SMI and/or SUD
• Prior experience performing direct in-person outreach and engaging individuals with SMI
• Trained in motivational interviewing, recovery-oriented services, and trauma-informed care
$25 - $25 an hour
This is a full-time, non-exempt, hourly position reporting to firsthand's Guide Team Lead. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is $25/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
The Community Resources Guide (CRG) is responsible for linking newly engaged individuals with serious mental illness to community-based supportive services in order to address social determinants of health and support their overall wellness. The CRG will do this by working with peer recovery specialists (firsthand Guides) to empower individuals to identify and achieve their own recovery goals. Supportive services may include rental/utility assistance, access to food or pantries, Social Security benefits, primary care, or community behavioral health services.
The CRG must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments. Experience assisting individuals with Social Security benefits enrollment, including SSI/SSDI Outreach, Access, and Recovery (SOAR) certification, is highly preferred.
As Community Resources Guide, you will:
• Perform social and behavioral health assessments to support individuals living with serious mental illness in identifying barriers to wellness.
• Build personalized initial care plans to address social needs.
• Link individuals to community-based resources and supportive services including SSA benefits, community programs, housing, food, etc.
• Complete interviews with individuals, gather medical records, and other information to complete SSI/SSDI applications.
• Engage in care coordination as part of a multidisciplinary team of peers, social workers, and clinicians to assist individuals in accessing appropriate services and support.
• Assist in outreach and engagement efforts led by firsthand Guides, which may include visiting homes and communities, local homeless shelters and drop-in centers, hospitals, and emergency departments.
• Address transportation barriers by assisting in accessing transportation benefits, navigating public transportation, and providing transportation as needed.
• Provide direct assistance, when appropriate, when individuals are facing challenging situations, and triage to appropriate additional interventions.
You'll be a good fit if you have:
• Empathy, compassion, and approachability
• Excellent listening, communication, and interpersonal skills
• Desire to help people in need and support their path to wellness
• Comfortable doing community visit in individual’s homes and neighborhoods
• Clinical knowledge, inclusive of SMI, substance use, and physical health conditions
• Comfort working as part of a multidisciplinary team, and enjoy mixed roles and duties - this is a mix of direct service, teaching, and care management
• Cultural humility, knowledge of trauma informed care, and social determinants of health
• Familiarity with local resources and community programs
• Strong organizational skills, attention to detail, and writing skills
• Ability to prioritize multiple tasks and meet deadlines
• Ability to maintain professional boundaries and engagement skills with a population with challenges and in non-traditional work conditions
• Proficiency with Google Suite
The required experience you bring to this role includes:
• Experience serving those with complex medical conditions, and preferably SMI and/or SUD
• SSI/SSDI Outreach Access Recovery (SOAR) certification or willingness to get certified within 6 months of employment (firsthand will support certification process if needed)
• Ability to operate a vehicle (company vehicle may be provided), including a driver’s license that is active and in good standing; must be eligible to drive under Company insurance policy
The preferred experience you bring to this role includes:
• Bachelors or Masters Degree in social work, psychology, or related human services field
• Lived experience with SMI and/or SUD
• Prior experience performing direct in-person outreach and engaging individuals with SMI
• Trained in motivational interviewing, recovery-oriented services, and trauma-informed care
$25 - $25 an hour
This is a full-time, non-exempt, hourly position reporting to firsthand's Guide Team Lead. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is $25/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
via ZipRecruiter
posted_at: 10 days agoschedule_type: Full-time and Contractorsalary: 25 an hourwork_from_home: 1
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care - by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care - by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys' to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country's most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
firsthand is seeking a PRN, contract Credentialing Associate to join the Provider Services team. This position will provide the opportunity to help make a difference in various communities engaged by firsthand's missions and goals. The Credentialing Associate will support a robust and growing professional community and serve as a focal point for the credentialing process to internal and external parties.
As a PRN- Contract Credentialing Associate you will:
• Research, analyze, evaluate, distribute, receive, and review credentialing applications, ensuring all relevant information has been provided and or submitted.
• Ensure credentialing and recredentialing applications are processed, tracked and monitored for adherence to timelines and other processing requirements.
• Enter demographic and credentialing information into credentialing software and other logs in a timely and accurate manner to facilitate, monitor and document credentialing efforts.
• Learn, understand, maintain and ensure that Industry standards, regulations and firsthand's credentialing policies and procedures are followed,
• Provide peer review, assemble relevant data and prepare scheduled and ad-hoc reports as needed.
• Maintain a proactive relationship with other team members, providers and insurance carriers for credentialing purposes.
You will be a good fit if you have:
• The ability to be organized and detailed within a fast paced environment
• Familiarity with commercial and governmental insurance carriers
• The ability to be flexible and open to change and re-prioritization
• The ability to communicate effectively with others, both verbally and in writing.
• The discipline to work remotely
The experience you bring to this role includes:
• Three (3) years of work in a clerical/administrative function in a related health services/managed care setting.
• Relevant experience or certification in an appropriate health or business related field. Credentialing experience is preferred, Degree is not required.
• CPMSM/CPCS certification is a plus, but not required.
$25 - $25 an hour
This is a PRN, non-exempt, hourly position reporting to firsthand's Senior Provider Services Manager . This role is on a "as the situation demands" basis, and is not predicted to exceed 32 hours/week. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is $25/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time.
Apply for this job Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country's most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
firsthand is seeking a PRN, contract Credentialing Associate to join the Provider Services team. This position will provide the opportunity to help make a difference in various communities engaged by firsthand's missions and goals. The Credentialing Associate will support a robust and growing professional community and serve as a focal point for the credentialing process to internal and external parties.
As a PRN- Contract Credentialing Associate you will:
• Research, analyze, evaluate, distribute, receive, and review credentialing applications, ensuring all relevant information has been provided and or submitted.
• Ensure credentialing and recredentialing applications are processed, tracked and monitored for adherence to timelines and other processing requirements.
• Enter demographic and credentialing information into credentialing software and other logs in a timely and accurate manner to facilitate, monitor and document credentialing efforts.
• Learn, understand, maintain and ensure that Industry standards, regulations and firsthand's credentialing policies and procedures are followed,
• Provide peer review, assemble relevant data and prepare scheduled and ad-hoc reports as needed.
• Maintain a proactive relationship with other team members, providers and insurance carriers for credentialing purposes.
You will be a good fit if you have:
• The ability to be organized and detailed within a fast paced environment
• Familiarity with commercial and governmental insurance carriers
• The ability to be flexible and open to change and re-prioritization
• The ability to communicate effectively with others, both verbally and in writing.
• The discipline to work remotely
The experience you bring to this role includes:
• Three (3) years of work in a clerical/administrative function in a related health services/managed care setting.
• Relevant experience or certification in an appropriate health or business related field. Credentialing experience is preferred, Degree is not required.
• CPMSM/CPCS certification is a plus, but not required.
$25 - $25 an hour
This is a PRN, non-exempt, hourly position reporting to firsthand's Senior Provider Services Manager . This role is on a "as the situation demands" basis, and is not predicted to exceed 32 hours/week. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is $25/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time.
Apply for this job Show more details...
via ZipRecruiter
schedule_type: Contractorsalary: 65–90 an hour
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care - by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care - by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys' to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country's most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
firsthand seeks a PRN, contract behavioral health provider to support the well-being of our Community teams. firsthand's Community teams are deeply dedicated to providing support and care to deserving individuals who are often in the most need of care, facing difficult physical, social and behavioral health challenges. This role will help support our colleagues as they cope with particularly trying situations (could include the death of an individual we've supported, a trauma sustained in the line of work, or another difficult situation that affects part of or a whole Community team).
We estimate that this PRN Contract role will vary in hours from month to month based on need. This is not a FT position.
On an as-needed basis, the part-time care provider will:
• Provide critical incident care support to firsthand Community teams in Florida, Ohio or Tennessee
• Provide support either virtually (telehealth) or in-person, as business need permits
• Gather context and requirements from Community leadership or the firsthand People team
Requirements
• Deep empathy for the work of the firsthand Community teams and the individuals to whom they support
• Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Psychologist licensed in Florida, Ohio or Tennessee (preference for candidates licensed in multiple of these states)
• Preferred - experience supporting certified peer recovery specialists or other frontline care providers
• At least three years experience supporting healthcare organizations in moments of critical incident support
• Must be willing to provide care via telehealth as well as occasional travel for major events (ie, significant disruption or trauma affecting one of our Community teams) (~once per month)
Hourly rate
• Commensurate with experience, this role pays $65-90/hour
$65 - $90 an hour
This is a PRN, non-exempt, hourly position reporting to firsthand's Vice President, Operations. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is between $65/hr-$90/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time.
Apply for this job Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country's most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
firsthand seeks a PRN, contract behavioral health provider to support the well-being of our Community teams. firsthand's Community teams are deeply dedicated to providing support and care to deserving individuals who are often in the most need of care, facing difficult physical, social and behavioral health challenges. This role will help support our colleagues as they cope with particularly trying situations (could include the death of an individual we've supported, a trauma sustained in the line of work, or another difficult situation that affects part of or a whole Community team).
We estimate that this PRN Contract role will vary in hours from month to month based on need. This is not a FT position.
On an as-needed basis, the part-time care provider will:
• Provide critical incident care support to firsthand Community teams in Florida, Ohio or Tennessee
• Provide support either virtually (telehealth) or in-person, as business need permits
• Gather context and requirements from Community leadership or the firsthand People team
Requirements
• Deep empathy for the work of the firsthand Community teams and the individuals to whom they support
• Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Licensed Psychologist licensed in Florida, Ohio or Tennessee (preference for candidates licensed in multiple of these states)
• Preferred - experience supporting certified peer recovery specialists or other frontline care providers
• At least three years experience supporting healthcare organizations in moments of critical incident support
• Must be willing to provide care via telehealth as well as occasional travel for major events (ie, significant disruption or trauma affecting one of our Community teams) (~once per month)
Hourly rate
• Commensurate with experience, this role pays $65-90/hour
$65 - $90 an hour
This is a PRN, non-exempt, hourly position reporting to firsthand's Vice President, Operations. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is between $65/hr-$90/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time.
Apply for this job Show more details...
via Lever
posted_at: 1 day agoschedule_type: Full-time
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
The Health Guide is a licensed Nurse Practitioner or Physician Assistant who leads the medical aspects of team-based care for individuals with serious mental illness that firsthand serves. The Health Guide is responsible for whole person assessment and management of our vulnerable population, collaborating closely with community primary care and behavioral health providers, as well as an internal team of firsthand Guides (peers) and Community Resources Guides (social services personnel).
The Health Guide assists other members of the firsthand Care Team such as the firsthand Guide (peer specialist) in supporting individuals achieving recovery, and the Community Resources Guide in meeting SDOH needs and with disability applications.
As a Health Guide, you will:
• Perform a whole-person clinical assessment, including:
• Assessing both behavioral and physical health conditions with a thorough history and physical examination
• Capturing conditions not yet diagnosed, ordering additional studies where indicated to confirm or rule out the diagnosis
• Collaborating with a team of support including medical records and clinical documentation specialists, certified coders, and medical assistants
• Conducting visits in the in the office, virtually, in the field, or in an individual’s home when needed
• Making individualized recommendations and/or referrals for programs/care provided by firsthand and/or outside providers, based on the assessed need
• Supporting individuals in developing and exercising self management skills and person-centered care around their individual goals and preferences via motivational interviewing and holistic care planning
• Organizing the information in a manner that supports appropriate clinical documentation and successful disability applications (if appropriate)
• Lead the medical component of the team-based care provided by firsthand, including: Training and advising roles like Medical Assistants, and Peer Recovery Specialists on behavioral, clinical, and social health priorities
• Supporting Guide Team on care coordination
• Leading care and disease management - identifying actionable care gaps
• Communicating and coordinating with individuals’ care providers, primarily at CMHCs, FQHCs, and hospitals
• Providing direct patient care when needs cannot be met by existing community providers
• Perform in-home and in-clinic phlebotomy as needed
• Collaborate with other team members to provide integrated care
• Assist firsthand Guides (peer specialists) with engagement and recovery support
• Assist Community Resources Guides with addressing SDOH and disability applications
You will be a good fit if you have:
• Excellent clinical acumen in outpatient chronic disease and behavioral health care
• Empathy, compassion, and approachability
• Excellent listening, communication, and interpersonal skills
• Desire to help people in need and support their path to wellness
• Comfort working as part of a multidisciplinary team, and enjoy mixed roles and duties - this is a mix of direct service, teaching, and care management
• Cultural humility, knowledge of trauma informed care, and social determinants of health
• Desire to perform data driven care
• Familiarity with local providers
• Ability to maintain professional boundaries and engagement skills with a population with challenges and in non-traditional work conditions
• Intermediate computer and typing proficiency - experience with Electronic Health Records, familiarity with Google Suite a plus
• Ability to operate a vehicle, including a driver’s license that is active and in good standing; must be eligible to drive under Company insurance policy
The experience you bring to this role includes:
• 5+ years clinical care as a Nurse Practitioner or Physician Assistant, ideally in a primary care setting
• Working with and managing a population with challenges such as behavioral health and/or SUD conditions
• Developing and delivering educational programs to nurses and affiliated medical staff
• Care management and coordination
$142,500 - $142,500 a year
This is a full-time, exempt, salaried position reporting to firsthand's DCO/Health Guide firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected base for this role is $142,500.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
The Health Guide is a licensed Nurse Practitioner or Physician Assistant who leads the medical aspects of team-based care for individuals with serious mental illness that firsthand serves. The Health Guide is responsible for whole person assessment and management of our vulnerable population, collaborating closely with community primary care and behavioral health providers, as well as an internal team of firsthand Guides (peers) and Community Resources Guides (social services personnel).
The Health Guide assists other members of the firsthand Care Team such as the firsthand Guide (peer specialist) in supporting individuals achieving recovery, and the Community Resources Guide in meeting SDOH needs and with disability applications.
As a Health Guide, you will:
• Perform a whole-person clinical assessment, including:
• Assessing both behavioral and physical health conditions with a thorough history and physical examination
• Capturing conditions not yet diagnosed, ordering additional studies where indicated to confirm or rule out the diagnosis
• Collaborating with a team of support including medical records and clinical documentation specialists, certified coders, and medical assistants
• Conducting visits in the in the office, virtually, in the field, or in an individual’s home when needed
• Making individualized recommendations and/or referrals for programs/care provided by firsthand and/or outside providers, based on the assessed need
• Supporting individuals in developing and exercising self management skills and person-centered care around their individual goals and preferences via motivational interviewing and holistic care planning
• Organizing the information in a manner that supports appropriate clinical documentation and successful disability applications (if appropriate)
• Lead the medical component of the team-based care provided by firsthand, including: Training and advising roles like Medical Assistants, and Peer Recovery Specialists on behavioral, clinical, and social health priorities
• Supporting Guide Team on care coordination
• Leading care and disease management - identifying actionable care gaps
• Communicating and coordinating with individuals’ care providers, primarily at CMHCs, FQHCs, and hospitals
• Providing direct patient care when needs cannot be met by existing community providers
• Perform in-home and in-clinic phlebotomy as needed
• Collaborate with other team members to provide integrated care
• Assist firsthand Guides (peer specialists) with engagement and recovery support
• Assist Community Resources Guides with addressing SDOH and disability applications
You will be a good fit if you have:
• Excellent clinical acumen in outpatient chronic disease and behavioral health care
• Empathy, compassion, and approachability
• Excellent listening, communication, and interpersonal skills
• Desire to help people in need and support their path to wellness
• Comfort working as part of a multidisciplinary team, and enjoy mixed roles and duties - this is a mix of direct service, teaching, and care management
• Cultural humility, knowledge of trauma informed care, and social determinants of health
• Desire to perform data driven care
• Familiarity with local providers
• Ability to maintain professional boundaries and engagement skills with a population with challenges and in non-traditional work conditions
• Intermediate computer and typing proficiency - experience with Electronic Health Records, familiarity with Google Suite a plus
• Ability to operate a vehicle, including a driver’s license that is active and in good standing; must be eligible to drive under Company insurance policy
The experience you bring to this role includes:
• 5+ years clinical care as a Nurse Practitioner or Physician Assistant, ideally in a primary care setting
• Working with and managing a population with challenges such as behavioral health and/or SUD conditions
• Developing and delivering educational programs to nurses and affiliated medical staff
• Care management and coordination
$142,500 - $142,500 a year
This is a full-time, exempt, salaried position reporting to firsthand's DCO/Health Guide firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected base for this role is $142,500.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-timework_from_home: 1
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
We'd love to get to know you! We are currently scaling our business and will be adding new roles soon.
If you don't see a great fit for you listed currently, we'd love to gather your details and consider you when new roles open up.
Thank you for your interest in firsthand!
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
We'd love to get to know you! We are currently scaling our business and will be adding new roles soon.
If you don't see a great fit for you listed currently, we'd love to gather your details and consider you when new roles open up.
Thank you for your interest in firsthand!
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
via Lever
posted_at: 11 days agoschedule_type: Full-time
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of... peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness.
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
We named our company firsthand because we believe that lived, or “first-hand,” experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach and engagement of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is an essential element in successfully engaging people who have withdrawn from, or never received, services and supports that can improve their quality of life.
Our initial firsthand Guides are empathetic, supportive, and experienced individuals with first-hand knowledge of living with a psychiatric and/or substance use disorder, and are familiar with the intricacies of navigating a complex system of healthcare. Now we are now excited to expand our firsthand Guide role to people with lived experience of caring for people living with SMI and who have trained as Certified Family Peer Supporter.
As a Family Peer Supporter (firsthand Guide) you will:
• Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments.
• Build trust and develop relationships with individuals living with SMI, by first identifying and addressing immediate needs.
• Draw on your own experience of supporting family members with emotional or behavioral issues as you work with the parents/caregivers to discover and support their loved ones values and priorities.
• Promote services that are family driven, youth guided, trauma-informed, and culturally competent and provide guidance, advocacy, and camaraderie for parents and caregivers of family members living with SMI and/ or SUD
• Engage in care coordination to assist families in accessing appropriate mental and physical health services, and advocate for the individual’s personal goals with providers.
• Provide coverage for after-hours calls on a rotating schedule.
You will be a good fit if you have:
• Empathy, compassion, and approachability
• Been or are currently the caregiver of an individual with behavioral health challenges (mental health/substance use disorder); and who has navigated service systems for at least one year on behalf of the individual.
• Excellent listening, communication, and interpersonal skills
• Comfort working as part of a multidisciplinary team
• Good computer skills
The experience you bring to this role includes:
• A high school diploma or GED
• Certified Family Peer Supporter (CFPS) approved by OhioMHAS
• Knowledge of the OhioMHAS Family Peer Recovery Services Code of Ethics
• A valid drivers license and clean driving record
$18 - $18 an hour
This is a full-time, non-exempt, hourly position reporting to firsthand's Guide Team Lead. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is $18/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a supportive culture that prioritizes learning, creativity, and fun.
We named our company firsthand because we believe that lived, or “first-hand,” experience is incredibly valuable to gain trust and build relationships. The firsthand Guide is a critical role in our peer-led model, responsible for outreach and engagement of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is an essential element in successfully engaging people who have withdrawn from, or never received, services and supports that can improve their quality of life.
Our initial firsthand Guides are empathetic, supportive, and experienced individuals with first-hand knowledge of living with a psychiatric and/or substance use disorder, and are familiar with the intricacies of navigating a complex system of healthcare. Now we are now excited to expand our firsthand Guide role to people with lived experience of caring for people living with SMI and who have trained as Certified Family Peer Supporter.
As a Family Peer Supporter (firsthand Guide) you will:
• Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments.
• Build trust and develop relationships with individuals living with SMI, by first identifying and addressing immediate needs.
• Draw on your own experience of supporting family members with emotional or behavioral issues as you work with the parents/caregivers to discover and support their loved ones values and priorities.
• Promote services that are family driven, youth guided, trauma-informed, and culturally competent and provide guidance, advocacy, and camaraderie for parents and caregivers of family members living with SMI and/ or SUD
• Engage in care coordination to assist families in accessing appropriate mental and physical health services, and advocate for the individual’s personal goals with providers.
• Provide coverage for after-hours calls on a rotating schedule.
You will be a good fit if you have:
• Empathy, compassion, and approachability
• Been or are currently the caregiver of an individual with behavioral health challenges (mental health/substance use disorder); and who has navigated service systems for at least one year on behalf of the individual.
• Excellent listening, communication, and interpersonal skills
• Comfort working as part of a multidisciplinary team
• Good computer skills
The experience you bring to this role includes:
• A high school diploma or GED
• Certified Family Peer Supporter (CFPS) approved by OhioMHAS
• Knowledge of the OhioMHAS Family Peer Recovery Services Code of Ethics
• A valid drivers license and clean driving record
$18 - $18 an hour
This is a full-time, non-exempt, hourly position reporting to firsthand's Guide Team Lead. firsthand cares deeply about ensuring pay equity with every team member who joins. Commensurate on candidate experience, the expected hourly rate for this role is $18/hr.
Benefits
For full-time employees, our compensation package includes base, equity and a bonus potential.
Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks
parental leave for either parent, flexible vacation, and a supportive culture.
Unfortunately, we are not able to offer sponsorship at this time Show more details...
via Built In Boston
posted_at: 22 days agoschedule_type: Full-timework_from_home: 1
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care. We are focusing on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex... experiences of SMI. firsthand’s high-touch model
firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care. We are focusing on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex... experiences of SMI. firsthand’s high-touch model will dramatically improve the health and outcomes of its engaged individuals, driving down the utilization of high-cost care while also helping individuals enroll in eligible federal, state, and municipal benefits. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence.
In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a voice at the table in the earliest stages of business building.
In order to facilitate the firsthand mission, we are building data pipelines, and analytics to deliver trusted and actionable insights that help our markets serve individuals living with SMI at scale. Our technology team supports our team of peers, social workers, and nurse practitioners to plan appropriate care and focus on critical tasks rather than manual inefficient activities. This is a unique opportunity to do greenfield development at a stage where you can make a massive impact on foundational technology and shape our culture as a data driven organization. You will be building impactful healthcare technology on a modern stack.
As Analytics Engineer, you will:
• Build lasting data modeling solutions, including automating analyses and authoring pipelines via SQL-based ETL frameworks
• Develop data models and schemas that enable performant and intuitive analysis in a Data Warehouse setting
• Communicate and collaborate with different stakeholders like Data Scientists, our Product team and clinicians to produce requirements and detailed designs
• Help operations and clinical managers build data-driven processes
• Invest in end-user data literacy through hands-on training with folks around the company
• Enable teams to self serve data analytics needs by transforming data into useful formats and documenting data models using tools like Secoda
• Validate incoming data to ensure usability, map it to platform specifications and perform verification
You will be a good fit if you have:
• Experience with clinical medical records such as problem lists, medications and notes
• Experience with data modeling such as transforming data interchange formats like FHIR into an analytics schema
• Experienced SQL userExperience building reports and dashboards using business intelligence tools
• You are a team player and are interested in working at a small, rapidly-changing, fast-paced startup environment
The experience you bring to this role includes:
• You have 2+ years of relevant experience in healthcare analytics. Familiarity with dbt required
firsthand is building a workplace and culture that cares deeply for our team and our communities. Our benefit design is in line with our values of compassion and empathy:
A range of healthcare benefits offerings for yourself and/or your family
401(k) with employer matching program
Competitive and flexible paid time off policies
Choice of Mac or PC for laptop or tablet as needed
We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you.
Regrettably, we are currently not able to offer sponsorship for most positions Show more details...
In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.
We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a voice at the table in the earliest stages of business building.
In order to facilitate the firsthand mission, we are building data pipelines, and analytics to deliver trusted and actionable insights that help our markets serve individuals living with SMI at scale. Our technology team supports our team of peers, social workers, and nurse practitioners to plan appropriate care and focus on critical tasks rather than manual inefficient activities. This is a unique opportunity to do greenfield development at a stage where you can make a massive impact on foundational technology and shape our culture as a data driven organization. You will be building impactful healthcare technology on a modern stack.
As Analytics Engineer, you will:
• Build lasting data modeling solutions, including automating analyses and authoring pipelines via SQL-based ETL frameworks
• Develop data models and schemas that enable performant and intuitive analysis in a Data Warehouse setting
• Communicate and collaborate with different stakeholders like Data Scientists, our Product team and clinicians to produce requirements and detailed designs
• Help operations and clinical managers build data-driven processes
• Invest in end-user data literacy through hands-on training with folks around the company
• Enable teams to self serve data analytics needs by transforming data into useful formats and documenting data models using tools like Secoda
• Validate incoming data to ensure usability, map it to platform specifications and perform verification
You will be a good fit if you have:
• Experience with clinical medical records such as problem lists, medications and notes
• Experience with data modeling such as transforming data interchange formats like FHIR into an analytics schema
• Experienced SQL userExperience building reports and dashboards using business intelligence tools
• You are a team player and are interested in working at a small, rapidly-changing, fast-paced startup environment
The experience you bring to this role includes:
• You have 2+ years of relevant experience in healthcare analytics. Familiarity with dbt required
firsthand is building a workplace and culture that cares deeply for our team and our communities. Our benefit design is in line with our values of compassion and empathy:
A range of healthcare benefits offerings for yourself and/or your family
401(k) with employer matching program
Competitive and flexible paid time off policies
Choice of Mac or PC for laptop or tablet as needed
We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you.
Regrettably, we are currently not able to offer sponsorship for most positions Show more details...
via Jobs
posted_at: 23 days agoschedule_type: Full-time
About Firsthand
Firsthand is the AI agent platform purpose-built for publishers and brands. The company’s innovative platform allows publishers and brands to protect, control, and deploy their data and content across direct conversational campaigns that are powered by custom AI agents, and distributed anywhere a consumer is seeking information online...
Founded by digital advertising veterans and funded by AI pioneers, Firsthand is focused on
About Firsthand
Firsthand is the AI agent platform purpose-built for publishers and brands. The company’s innovative platform allows publishers and brands to protect, control, and deploy their data and content across direct conversational campaigns that are powered by custom AI agents, and distributed anywhere a consumer is seeking information online...
Founded by digital advertising veterans and funded by AI pioneers, Firsthand is focused on building the data and agent infrastructure that will power consumer interactions in the AI era.
This role is based in New York City. We work together in person three days a week and offer relocation assistance for new employees.
The Role
Firsthand is looking to hire a Sales Director as a foundational member of the company's sales team. The Sales Director is responsible for building success by identifying, qualifying and selling agency & advertiser prospects on the value of Firsthand. The ideal candidate will be located in the New York metropolitan area.
This senior seller will be responsible for supporting new and existing business, creating an actionable plan of execution for account prioritization, and taking Firsthand’s AI agent platform and solutions to market. The best candidates bring relationships with them to the table, and they are comfortable presenting at both a tactical and strategic level; all the while evangelizing, educating, and influencing agency key decision-makers.
Responsibilities
• Establish and grow relationships with key agencies and advertisers
• Assess potential business deals, through RFP responses and pursue proactive opportunities via strategic partnerships
• Network at industry-relevant functions to increase Firsthand’s visibility and connect with new clients
• Maintain proper adherence to company standards for data entry/utilization through Firsthand's CRM
• Effectively forecast monthly, quarterly, and annual sales
• Develop proficiency in Firsthand products/technology, and understand how they fit within the advertising ecosystem
• Collaborate closely with company leadership on sales, leads, and the status of prospective projects
Qualifications
• 8+ years of experience selling to advertisers & agencies
• Ability to grasp new technologies and understand how best to take them to market
• Motivated team player who consistently strives to exceed goals and push expectations
• Comfortable taking ownership of projects
• Excellent communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to work individually and collaboratively
• Ability to work under pressure and multitask in a fast-paced start-up environment
• Strong and demonstrable work ethic
How to Apply
If you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!
Note: Compensation and equity will be market-competitive for seed-stage funded startups and will be discussed during the interview process Show more details...
Firsthand is the AI agent platform purpose-built for publishers and brands. The company’s innovative platform allows publishers and brands to protect, control, and deploy their data and content across direct conversational campaigns that are powered by custom AI agents, and distributed anywhere a consumer is seeking information online...
Founded by digital advertising veterans and funded by AI pioneers, Firsthand is focused on building the data and agent infrastructure that will power consumer interactions in the AI era.
This role is based in New York City. We work together in person three days a week and offer relocation assistance for new employees.
The Role
Firsthand is looking to hire a Sales Director as a foundational member of the company's sales team. The Sales Director is responsible for building success by identifying, qualifying and selling agency & advertiser prospects on the value of Firsthand. The ideal candidate will be located in the New York metropolitan area.
This senior seller will be responsible for supporting new and existing business, creating an actionable plan of execution for account prioritization, and taking Firsthand’s AI agent platform and solutions to market. The best candidates bring relationships with them to the table, and they are comfortable presenting at both a tactical and strategic level; all the while evangelizing, educating, and influencing agency key decision-makers.
Responsibilities
• Establish and grow relationships with key agencies and advertisers
• Assess potential business deals, through RFP responses and pursue proactive opportunities via strategic partnerships
• Network at industry-relevant functions to increase Firsthand’s visibility and connect with new clients
• Maintain proper adherence to company standards for data entry/utilization through Firsthand's CRM
• Effectively forecast monthly, quarterly, and annual sales
• Develop proficiency in Firsthand products/technology, and understand how they fit within the advertising ecosystem
• Collaborate closely with company leadership on sales, leads, and the status of prospective projects
Qualifications
• 8+ years of experience selling to advertisers & agencies
• Ability to grasp new technologies and understand how best to take them to market
• Motivated team player who consistently strives to exceed goals and push expectations
• Comfortable taking ownership of projects
• Excellent communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to work individually and collaboratively
• Ability to work under pressure and multitask in a fast-paced start-up environment
• Strong and demonstrable work ethic
How to Apply
If you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!
Note: Compensation and equity will be market-competitive for seed-stage funded startups and will be discussed during the interview process Show more details...
Norton safe Web