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Most recent job postings at fiverr
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the organization.
The ideal... candidate is a natural relationship builder with a
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the organization.
The ideal... candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
Fiverr Pro connects buyers to the top 1-3% of proven, premier freelance professionals to deliver results faster and with more customization for larger, business-critical projects. Check us out at https://pro.fiverr.com/
Our work model is hybrid, combining remote and on-site work. - 3 days in the office - 2 remote. This allows us to get things done when and where we are most productive
What am I going to do?:
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Requirements:
• 2+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
The ideal... candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
Fiverr Pro connects buyers to the top 1-3% of proven, premier freelance professionals to deliver results faster and with more customization for larger, business-critical projects. Check us out at https://pro.fiverr.com/
Our work model is hybrid, combining remote and on-site work. - 3 days in the office - 2 remote. This allows us to get things done when and where we are most productive
What am I going to do?:
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Requirements:
• 2+ years of experience in Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-timesalary: 55K–65K a year
What’s the job?
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the... organization.
Fiverr Pro is a premium service within the
What’s the job?
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the... organization.
Fiverr Pro is a premium service within the Fiverr marketplace that connects clients with highly skilled freelancers who have undergone a rigorous vetting process. It offers access to top-tier talent and provides an elevated experience for clients who require exceptional expertise and results for their projects. Check us out at https://pro.fiverr.com/
The ideal candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
What am I going to do?
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
What are the qualifications?
• 2+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
Fiverr Pro is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for developing long-term relationships with a portfolio of assigned customers, facilitating growth while serving valuable insights across the... organization.
Fiverr Pro is a premium service within the Fiverr marketplace that connects clients with highly skilled freelancers who have undergone a rigorous vetting process. It offers access to top-tier talent and provides an elevated experience for clients who require exceptional expertise and results for their projects. Check us out at https://pro.fiverr.com/
The ideal candidate is a natural relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation abilities.
What am I going to do?
• Build and maintain strong, long-lasting customer relationships
• Own the relationship of top Fiverr Business accounts, increasing the retention and growth of Fiverr’s most valuable buyers
• Identify buyers with high growth potential, enlisting them into high touch programs
• Identify business opportunities with buyers to improve retention
• Participate in high-touch initiatives in cooperation of testing with our Product teams
• Assist in the creation of internal and external presentations
• Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
• Be a trusted partner for the customer on use-case and product functionality
• Collaborate closely with global team members
• Consulting, matchmaking and project management with relevant buyers
• Onboarding high value customers with a full demo
• Assist with high severity requests or issue escalations as needed.
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders.
What are the qualifications?
• 2+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or another client-facing role
• Experience working with and optimizing customer KPIs
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering customer-focused solutions based on customer needs.
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills.
• Passion for technology and the Gig Economy
• Driven, self-motivated, enthusiastic and with a bias for action
• Strong analytical skills, with the ability to translate data into insights.
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred Show more details...
via Indeed
schedule_type: Full-time
Fiverr is looking for a dynamic, high-performing team player who thrives in fast-paced environments to join our Customer Support team. If you are an experienced Customer Support Professional who enjoys communicating, helping others and providing long-term solutions to your customers, then this is the role for you. Our Support team quickly adapts to customer needs to deliver a human and... consultative support experience through creative problem-solving
Fiverr is looking for a dynamic, high-performing team player who thrives in fast-paced environments to join our Customer Support team. If you are an experienced Customer Support Professional who enjoys communicating, helping others and providing long-term solutions to your customers, then this is the role for you. Our Support team quickly adapts to customer needs to deliver a human and... consultative support experience through creative problem-solving and a thorough knowledge of how Fiverr works.
Fiverr is the worlds largest freelance marketplace platform It. buyers and sellers through gigs in a massive range of more than 700 categories. Buyers can approach sellers by searching for services and clicking on various gigs, and Fiverr may automatically match sellers and buyers too. There are over 4 million customers in a 160 countries. Check us out at www.fiverr.com
This is a hybrid role
Must be able to commute to our downtown Orlando office - 3 days a week
3 days in office - 2 remote
Requirements:
• 1 year of customer support/service experience, ideally for a technology product with international clients
• Exceptional communication and interpersonal skills, a real team-player
• Service-oriented personality with a can-do attitude
• Strong problem solving/troubleshooting skills
• Strong ability to operate multiple applications and platforms
• Commitment to excellence: willing to accept constructive feedback, and drive toward continuous improvement
• Detail-oriented, capable of handling multiple responsibilities at once
• Proficiency with data analysis in excel- an advantage
• Familiarity with Zendesk, Jira and automated support/helpdesk systems- an advantage
What am I going to do?:
• Provide independent and high-quality responses to our customers via email ticketing system and chat
• Provide reliable resolution of critical and high impact problems for customers
• Take ownership of customer issues and follow problems through to resolution
• Work closely with our team leads and shift managers to ensure customer satisfaction.
• Contribute ideas and practical solutions to ensure customers’ satisfaction.
• Recognize trends and service impacting events and escalate properly
• Learn from others and develop yourself as a customer support
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
Fiverr is the worlds largest freelance marketplace platform It. buyers and sellers through gigs in a massive range of more than 700 categories. Buyers can approach sellers by searching for services and clicking on various gigs, and Fiverr may automatically match sellers and buyers too. There are over 4 million customers in a 160 countries. Check us out at www.fiverr.com
This is a hybrid role
Must be able to commute to our downtown Orlando office - 3 days a week
3 days in office - 2 remote
Requirements:
• 1 year of customer support/service experience, ideally for a technology product with international clients
• Exceptional communication and interpersonal skills, a real team-player
• Service-oriented personality with a can-do attitude
• Strong problem solving/troubleshooting skills
• Strong ability to operate multiple applications and platforms
• Commitment to excellence: willing to accept constructive feedback, and drive toward continuous improvement
• Detail-oriented, capable of handling multiple responsibilities at once
• Proficiency with data analysis in excel- an advantage
• Familiarity with Zendesk, Jira and automated support/helpdesk systems- an advantage
What am I going to do?:
• Provide independent and high-quality responses to our customers via email ticketing system and chat
• Provide reliable resolution of critical and high impact problems for customers
• Take ownership of customer issues and follow problems through to resolution
• Work closely with our team leads and shift managers to ensure customer satisfaction.
• Contribute ideas and practical solutions to ensure customers’ satisfaction.
• Recognize trends and service impacting events and escalate properly
• Learn from others and develop yourself as a customer support
Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
via Girlboss Jobs
schedule_type: Full-time
What’s the job?
Fiverr is an online marketplace that is changing how the world works together. Fiverr’s platform connects businesses with on-demand freelance talent...
Fiverr is looking for a B2B Content Manager to help us build a business-oriented audience to spread our vision for the future of work, with a high focus on LinkedIn.
We're looking for someone with a content creator's mindset, as you'll be creating original content to drive engagement
What’s the job?
Fiverr is an online marketplace that is changing how the world works together. Fiverr’s platform connects businesses with on-demand freelance talent...
Fiverr is looking for a B2B Content Manager to help us build a business-oriented audience to spread our vision for the future of work, with a high focus on LinkedIn.
We're looking for someone with a content creator's mindset, as you'll be creating original content to drive engagement with our target audience. In addition, the candidate should be able to think big to develop innovative campaigns, leverage the latest social media trends, and dive deep into the data to draw insights.
This position will be part of Fiverr’s social media team, leading Fiverr’s LinkedIn channel, and Stoke Talent’s social media channels (LinkedIn, YouTube etc.) and work together with other Fiverr brands targeting businesses.
Please send resume and portfolio
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
What am I going to do?
• Be a storyteller - share Fiverr's vision on the future of work through LinkedIn
• Strategize and execute how to utilize social media to engage with a business oriented audience, mainly on LinkedIn.
• Drive creation of highly shareable content by building campaigns with relevant future-of-work influencers and partners, and other Fiverr teams.
• Work with Stoke Talent’s employees to drive organic LinkedIn exposure.
• Listen and engage in relevant social discussion about our company, and/or industry, both from existing customers and leads and from brand new audiences that don’t yet know us.
• Explore new ways to engage and new social networks to reach our target audience.
At Fiverr we are not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionately about the position and think it’ll make your life more fulfilling, we want to hear from you!
What are the qualifications?
• At least 3-4 years of proven success in social media content
• Experience in building brands, including personal brands, on LinkedIn
• Content creator at heart
• Excellent writing skills
• Ability to collaborate and influence across a matrixed, global, and fast-paced organization
• Digital marketing familiarity including SEM, SEO and email experience
• A self-starter, comfortable with a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
Fiverr is an online marketplace that is changing how the world works together. Fiverr’s platform connects businesses with on-demand freelance talent...
Fiverr is looking for a B2B Content Manager to help us build a business-oriented audience to spread our vision for the future of work, with a high focus on LinkedIn.
We're looking for someone with a content creator's mindset, as you'll be creating original content to drive engagement with our target audience. In addition, the candidate should be able to think big to develop innovative campaigns, leverage the latest social media trends, and dive deep into the data to draw insights.
This position will be part of Fiverr’s social media team, leading Fiverr’s LinkedIn channel, and Stoke Talent’s social media channels (LinkedIn, YouTube etc.) and work together with other Fiverr brands targeting businesses.
Please send resume and portfolio
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
What am I going to do?
• Be a storyteller - share Fiverr's vision on the future of work through LinkedIn
• Strategize and execute how to utilize social media to engage with a business oriented audience, mainly on LinkedIn.
• Drive creation of highly shareable content by building campaigns with relevant future-of-work influencers and partners, and other Fiverr teams.
• Work with Stoke Talent’s employees to drive organic LinkedIn exposure.
• Listen and engage in relevant social discussion about our company, and/or industry, both from existing customers and leads and from brand new audiences that don’t yet know us.
• Explore new ways to engage and new social networks to reach our target audience.
At Fiverr we are not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionately about the position and think it’ll make your life more fulfilling, we want to hear from you!
What are the qualifications?
• At least 3-4 years of proven success in social media content
• Experience in building brands, including personal brands, on LinkedIn
• Content creator at heart
• Excellent writing skills
• Ability to collaborate and influence across a matrixed, global, and fast-paced organization
• Digital marketing familiarity including SEM, SEO and email experience
• A self-starter, comfortable with a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
via Girlboss Jobs
schedule_type: Full-time
Fiverr is looking for a passionate and experienced Customer Success professional to lead one of our Buyer Customer Success teams. The potential candidate will be responsible for driving results of Customer Success activities including onboarding, retention, cross-sell and advocacy.
The ideal candidate is a natural leader with experience in training, developing and leading a customer-centric team... of world class professionals. The Customer Success
Fiverr is looking for a passionate and experienced Customer Success professional to lead one of our Buyer Customer Success teams. The potential candidate will be responsible for driving results of Customer Success activities including onboarding, retention, cross-sell and advocacy.
The ideal candidate is a natural leader with experience in training, developing and leading a customer-centric team... of world class professionals. The Customer Success Team Manager will help recruit, mentor and inspirate a world-class team alongside the other team leads and other managers in the Customer Success unit.
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
3 days a week in our downtown Orlando office - 2 days remote
What am I going to do?
• Responsible for team performance against KPIs, including retention and revenue
• Translate customer insights into action items
• Own the relationship of top accounts
• Improve customer experience by optimizing and / or developing processes for each subgroup
• Collaborate with department leaders across a global company to deliver the needs of our customers
• Oversee and assist with the creation of internal and external presentations
• Personally manage escalations from your direct reports, and follow a methodical escalation process to management
• Identify opportunities for continuous improvement
• Analyze statistics and compile accurate reports
• Build, manage, and inspire the local team to create an innovative and entrepreneurial work environment aligned with Fiverr's values, company culture and DNA
What are the qualifications?
• 3+ years experience in customer facing roles. Strong preference for Account Management, Customer Success and Customer Support experience
• 2+ years leadership experience with a solid track record of employee recruitment, professional development and performance-based metrics
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering customer-focused solutions based on customer needs
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills
• High emotional intelligence and excellent interpersonal skills. The perfect candidate would need to build trust quickly, navigate difficult conversations comfortably, and maintain strong relationships
• Passion for technology and the Gig Economy
• Strong analytical skills, with the ability to translate data into insights
• Experience working in a global company is an advantage
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
The ideal candidate is a natural leader with experience in training, developing and leading a customer-centric team... of world class professionals. The Customer Success Team Manager will help recruit, mentor and inspirate a world-class team alongside the other team leads and other managers in the Customer Success unit.
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
3 days a week in our downtown Orlando office - 2 days remote
What am I going to do?
• Responsible for team performance against KPIs, including retention and revenue
• Translate customer insights into action items
• Own the relationship of top accounts
• Improve customer experience by optimizing and / or developing processes for each subgroup
• Collaborate with department leaders across a global company to deliver the needs of our customers
• Oversee and assist with the creation of internal and external presentations
• Personally manage escalations from your direct reports, and follow a methodical escalation process to management
• Identify opportunities for continuous improvement
• Analyze statistics and compile accurate reports
• Build, manage, and inspire the local team to create an innovative and entrepreneurial work environment aligned with Fiverr's values, company culture and DNA
What are the qualifications?
• 3+ years experience in customer facing roles. Strong preference for Account Management, Customer Success and Customer Support experience
• 2+ years leadership experience with a solid track record of employee recruitment, professional development and performance-based metrics
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Experience in delivering customer-focused solutions based on customer needs
• Ability to create structure in ambiguous situations
• Excellent verbal and written communication skills
• High emotional intelligence and excellent interpersonal skills. The perfect candidate would need to build trust quickly, navigate difficult conversations comfortably, and maintain strong relationships
• Passion for technology and the Gig Economy
• Strong analytical skills, with the ability to translate data into insights
• Experience working in a global company is an advantage
• Experience with Salesforce and G suite, particularly Sheets and Slides, is preferred
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
via Girlboss Jobs
schedule_type: Full-time
What’s the job?
We're looking for an Influencer Marketing Coordinator to work closely with teams across the organization to build and execute influencer marketing campaigns focused on growing the Fiverr brand and driving growth. The ideal candidate will be responsible for the full execution of influencer marketing campaigns from start to finish, ensuring campaigns are driving high-quality users... with focus on good content and an ability to execute
What’s the job?
We're looking for an Influencer Marketing Coordinator to work closely with teams across the organization to build and execute influencer marketing campaigns focused on growing the Fiverr brand and driving growth. The ideal candidate will be responsible for the full execution of influencer marketing campaigns from start to finish, ensuring campaigns are driving high-quality users... with focus on good content and an ability to execute at scale. The ideal candidate is a self-starter who is solutions-oriented, thrives under pressure, enjoys fast-paced work, and is motivated by success.
What am I going to do?
• Ensure consistent messaging for our brand with influencers
• Leverage influencer content for brand marketing materials
• Adopt an ROI-driven approach to reporting on influencer programs
• Use existing strategy to set performance and brand-building KPIs on a partner-by-partner basis
What are the qualifications?
• 2+ years of experience executing influencer marketing campaigns, working directly with influencers across Youtube, TikTok, Instagram, Twitch, Facebook, Snapchat, etc.
• Strong Creative skills; must have experience working with influencers to develop unique concepts to integrate brand deals into engaging content
• Strong interpersonal skills; must be able to negotiate strongly while maintaining good relationships with influencers, managers, agencies, etc.
• Strong analytical skills; must be proficient in analyzing and interpreting data from third-party platforms and have experience using the appropriate tools and methodologies to measure impact of campaigns
• Experience building brand ambassadorship or affiliate marketing for smaller influencers - a plus
• Experience developing and deploying company swag/merch for influencers - a plus
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
We're looking for an Influencer Marketing Coordinator to work closely with teams across the organization to build and execute influencer marketing campaigns focused on growing the Fiverr brand and driving growth. The ideal candidate will be responsible for the full execution of influencer marketing campaigns from start to finish, ensuring campaigns are driving high-quality users... with focus on good content and an ability to execute at scale. The ideal candidate is a self-starter who is solutions-oriented, thrives under pressure, enjoys fast-paced work, and is motivated by success.
What am I going to do?
• Ensure consistent messaging for our brand with influencers
• Leverage influencer content for brand marketing materials
• Adopt an ROI-driven approach to reporting on influencer programs
• Use existing strategy to set performance and brand-building KPIs on a partner-by-partner basis
What are the qualifications?
• 2+ years of experience executing influencer marketing campaigns, working directly with influencers across Youtube, TikTok, Instagram, Twitch, Facebook, Snapchat, etc.
• Strong Creative skills; must have experience working with influencers to develop unique concepts to integrate brand deals into engaging content
• Strong interpersonal skills; must be able to negotiate strongly while maintaining good relationships with influencers, managers, agencies, etc.
• Strong analytical skills; must be proficient in analyzing and interpreting data from third-party platforms and have experience using the appropriate tools and methodologies to measure impact of campaigns
• Experience building brand ambassadorship or affiliate marketing for smaller influencers - a plus
• Experience developing and deploying company swag/merch for influencers - a plus
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
via Girlboss Jobs
schedule_type: Full-time
What’s the job?
ClearVoice is seeking a motivated and savvy Customer Success Manager to join our growing Customer Success team, reporting to our Director of Customer Success. The Customer Success Manager’s main initiative is to protect revenue and expand the relationship with their clients, ultimately helping small to enterprise businesses scale their content marketing efforts...
The Customer Success Manager is the customer’s go-to problem
What’s the job?
ClearVoice is seeking a motivated and savvy Customer Success Manager to join our growing Customer Success team, reporting to our Director of Customer Success. The Customer Success Manager’s main initiative is to protect revenue and expand the relationship with their clients, ultimately helping small to enterprise businesses scale their content marketing efforts...
The Customer Success Manager is the customer’s go-to problem solver responsible for maintaining and growing the client relationship. You will be knowledgeable of our software and our offerings and serve as a content marketing consultant, capable of bringing other ClearVoice subject matter experts into conversations as needed.
As a Customer Success Manager, you will manage the customer lifecycle post-sale, proactively working to onboard, educate, support, retain, and grow ClearVoice customers. This mid-level position collaborates closely with the Sales, Product, and Talent Success teams.
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
What am I going to do?
• Onboard new platform customers and educate them on our content creation process and how to use the ClearVoice platform
• Manage and monitor assigned customer accounts, acting as the customer's main point of contact
• Connect with customers to understand business challenges and become the trusted advisor of your customer.
• Be accountable to overall customer retention goals.
• Ensure that customers understand everything ClearVoice has to offer and be able to identify where customers might benefit from additional services
• Constantly be on the lookout for new opportunities to innovate and improve current processes.
• Proactively work to identify at-risk customers and offer possible solutions.
• Monitor customer health and escalate churn risks
• Proactively work to identify customer growth opportunities and escalate potential up-sell opportunities.
• Coordinate the execution of deliverables between the talent team, managing editors, and freelancers.
• Provide feedback and insights to the talent team on talent matching,
• Become an expert (along with the managing editor) in guiding and advising customers on best practices for their content strategy
• Filter customer feedback and feature requests to the product team with data or use-case documentation
• Assist with the creation/management of customer onboarding and education materials
• Execute and help iterate repeatable processes and high-quality deliverables
• Manage and report bugs and platform issues to the product team
What are the qualifications?
• 3+ years experience in Account Management or Customer Success or similar client-facing roles at a software company, agency, or similar
• Bachelor's degree in Business, Marketing, Journalism, Communications, Advertising, English, and/or related fields
• Experience in a content-focused environment or creating content in some form
• Excellent verbal and written communication skills. Do you ask good questions? Are you an exceptional listener? Can you tie together seemingly disparate points to make a cohesive argument?
• Excellent technical skills and experience with online software, content/project management systems, and social media tools
• Proficiency in learning, adapting to, and building processes. We're looking for flexibility and creativity!
• Aptitude and ability to quickly learn online tools.
At ClearVoice we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionately about the position and think it’ll make your life more fulfilling, we want to hear from you.
Why You'll Love ClearVoice:
ClearVoice is dedicated to your success and growth. We encourage open idea sharing and team collaboration in a fun and exciting environment. As a part of the Fiverr organization, we offer exceptional benefits to our team, including healthcare, RSUs, paid holidays, travel opportunities, and more.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or special needs Show more details...
ClearVoice is seeking a motivated and savvy Customer Success Manager to join our growing Customer Success team, reporting to our Director of Customer Success. The Customer Success Manager’s main initiative is to protect revenue and expand the relationship with their clients, ultimately helping small to enterprise businesses scale their content marketing efforts...
The Customer Success Manager is the customer’s go-to problem solver responsible for maintaining and growing the client relationship. You will be knowledgeable of our software and our offerings and serve as a content marketing consultant, capable of bringing other ClearVoice subject matter experts into conversations as needed.
As a Customer Success Manager, you will manage the customer lifecycle post-sale, proactively working to onboard, educate, support, retain, and grow ClearVoice customers. This mid-level position collaborates closely with the Sales, Product, and Talent Success teams.
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
What am I going to do?
• Onboard new platform customers and educate them on our content creation process and how to use the ClearVoice platform
• Manage and monitor assigned customer accounts, acting as the customer's main point of contact
• Connect with customers to understand business challenges and become the trusted advisor of your customer.
• Be accountable to overall customer retention goals.
• Ensure that customers understand everything ClearVoice has to offer and be able to identify where customers might benefit from additional services
• Constantly be on the lookout for new opportunities to innovate and improve current processes.
• Proactively work to identify at-risk customers and offer possible solutions.
• Monitor customer health and escalate churn risks
• Proactively work to identify customer growth opportunities and escalate potential up-sell opportunities.
• Coordinate the execution of deliverables between the talent team, managing editors, and freelancers.
• Provide feedback and insights to the talent team on talent matching,
• Become an expert (along with the managing editor) in guiding and advising customers on best practices for their content strategy
• Filter customer feedback and feature requests to the product team with data or use-case documentation
• Assist with the creation/management of customer onboarding and education materials
• Execute and help iterate repeatable processes and high-quality deliverables
• Manage and report bugs and platform issues to the product team
What are the qualifications?
• 3+ years experience in Account Management or Customer Success or similar client-facing roles at a software company, agency, or similar
• Bachelor's degree in Business, Marketing, Journalism, Communications, Advertising, English, and/or related fields
• Experience in a content-focused environment or creating content in some form
• Excellent verbal and written communication skills. Do you ask good questions? Are you an exceptional listener? Can you tie together seemingly disparate points to make a cohesive argument?
• Excellent technical skills and experience with online software, content/project management systems, and social media tools
• Proficiency in learning, adapting to, and building processes. We're looking for flexibility and creativity!
• Aptitude and ability to quickly learn online tools.
At ClearVoice we’re not about checklists. If you don’t meet 100% of the requirements for this role but still feel passionately about the position and think it’ll make your life more fulfilling, we want to hear from you.
Why You'll Love ClearVoice:
ClearVoice is dedicated to your success and growth. We encourage open idea sharing and team collaboration in a fun and exciting environment. As a part of the Fiverr organization, we offer exceptional benefits to our team, including healthcare, RSUs, paid holidays, travel opportunities, and more.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or special needs Show more details...
via Girlboss Jobs
schedule_type: Full-time
What’s the job?
• Fiverr is Looking for an experienced Customer Support Group Manager to manage our teams located in Orlando and Guatemala. As a group manager you will lead the teams to provide high touch excellent customer support for our customers.
• You will manage our team leaders, shift managers and CS agents to ensure improvement of quality of support, and the professional success of the... teams.
• You will also collaborate with the
What’s the job?
• Fiverr is Looking for an experienced Customer Support Group Manager to manage our teams located in Orlando and Guatemala. As a group manager you will lead the teams to provide high touch excellent customer support for our customers.
• You will manage our team leaders, shift managers and CS agents to ensure improvement of quality of support, and the professional success of the... teams.
• You will also collaborate with the operations manager and report to the CS Director in continuous improvement projects, implementation of new tools, processes and policies.
Finally, you will be a significant decision maker promoting our goal of becoming the best customer care organisation.
What am I going to do?
• Improve the overall Customer Support experience provided by your teams
• Responsible for the group KPI’s and performance: efficiency, SLA’s and customer satisfaction.
• Take ownership of complicated customer issues and follow problems through to resolution.
• Analyse dashboards and team statistics and create improvement plans.
• Recruit, train and develop Customer Support team leaders and nurture an environment where they can excel through encouragement and empowerment
• Build, manage, and inspire the teams to create an innovative and entrepreneurial work environment aligned with our values , company culture and DNA
• Maintain orderly workflows and set priorities and goals.
• Develop and implement new procedures, policies, and standard.
What are the qualifications?
• 5+ years experience leading customer service teams. in a global company working with remote teams. Experience in E-commerce/ marketplace is a plus.
• At least 3 years of experience managing CS team leaders.
• Deep analytical skills and ability to understand use KPIs to streamline improvement processes.
• Working knowledge of customer service software, databases, and tools: such as Zendesk (huge plus), confluence, chat tools, social engagement tools.
• Expert knowledge in Excel.
• Strong customer facing communication skills.
• Advanced troubleshooting skills in a technical environment.
• Ability to travel as needed.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
• Fiverr is Looking for an experienced Customer Support Group Manager to manage our teams located in Orlando and Guatemala. As a group manager you will lead the teams to provide high touch excellent customer support for our customers.
• You will manage our team leaders, shift managers and CS agents to ensure improvement of quality of support, and the professional success of the... teams.
• You will also collaborate with the operations manager and report to the CS Director in continuous improvement projects, implementation of new tools, processes and policies.
Finally, you will be a significant decision maker promoting our goal of becoming the best customer care organisation.
What am I going to do?
• Improve the overall Customer Support experience provided by your teams
• Responsible for the group KPI’s and performance: efficiency, SLA’s and customer satisfaction.
• Take ownership of complicated customer issues and follow problems through to resolution.
• Analyse dashboards and team statistics and create improvement plans.
• Recruit, train and develop Customer Support team leaders and nurture an environment where they can excel through encouragement and empowerment
• Build, manage, and inspire the teams to create an innovative and entrepreneurial work environment aligned with our values , company culture and DNA
• Maintain orderly workflows and set priorities and goals.
• Develop and implement new procedures, policies, and standard.
What are the qualifications?
• 5+ years experience leading customer service teams. in a global company working with remote teams. Experience in E-commerce/ marketplace is a plus.
• At least 3 years of experience managing CS team leaders.
• Deep analytical skills and ability to understand use KPIs to streamline improvement processes.
• Working knowledge of customer service software, databases, and tools: such as Zendesk (huge plus), confluence, chat tools, social engagement tools.
• Expert knowledge in Excel.
• Strong customer facing communication skills.
• Advanced troubleshooting skills in a technical environment.
• Ability to travel as needed.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
via Girlboss Jobs
schedule_type: Full-time
Fiverr is looking for an Investor Relations Analyst who will play a key role in all aspects of Investor Relations. You’ll gain visibility across management and senior leadership teams at Fiverr, and you’ll also be highly impactful among external stakeholders including analysts and investors. You’ll join an exciting, fast-paced company with a mission to revolutionize the future of work.
Our work... model is hybrid, combining remote and on-site
Fiverr is looking for an Investor Relations Analyst who will play a key role in all aspects of Investor Relations. You’ll gain visibility across management and senior leadership teams at Fiverr, and you’ll also be highly impactful among external stakeholders including analysts and investors. You’ll join an exciting, fast-paced company with a mission to revolutionize the future of work.
Our work... model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
What am I going to do?
• Quarterly earnings process: Support the quarterly earnings process, including scheduling prep sessions, managing investor callback logistics and creating earnings materials.
• IR content creation: Help create engaging and impactful presentations, investor materials, management and Board reports, press releases and other investor materials.
• Sell-side engagement: Monitor sell-side analyst reports and models, track consensus estimates, review peer news and insights, and help produce analyses of opinions and ratings.
• Investor engagement: Support all aspects of the investment engagement process, conference registration, travel and logistics, briefing materials, and maintaining investor CRM database. You’ll also assist with planning logistics and content for Investor Day and similar events.
• Investor targeting and insights: Monitor Fiverr and peer trading and ownership activities, perform regular targeting analysis, conduct quarterly outreach efforts, and provide regular updates on ownership insights.
• Cross-organizational engagement: Build strong relationships with business, product and other internal stakeholders to stay up to speed on latest product and business updates, develop deep understanding of Fiverr’s business, and effectively manage tasks that require cross-organizational collaboration.
• IR website: Responsible for maintaining the website and ensuring that new information is posted in an accurate and timely manner. You’ll also coordinate the IR inbox, manage our IR calendar, enabling us to be informative and highly responsive.
• Vendor relationships: Help to ensure our vendors are delivering upon their commitments to enable best-in-class IR activities, with specific focus on budget tracking, payment of vendor invoices/contract coordination, and selection of novel solutions.
• ESG support: You will work with teams across Fiverr to support our ESG engagement and reporting as needed.
What are the qualifications?
• Minimum of 3 years experience, preferably in Investor Relations or financial communications (corporate or agency), sell-side research or investment banking.
• Possess excellent written and verbal communication skills
• Attention to detail, must exhibit excellent organizational and planning skills.
• Demonstrate the ability to provide timely follow-up and follow-through.
• You have a strong knowledge of financial statements and know your way around a financial model.
• You are a self-starter who is comfortable working with a variety of internal and external stakeholders, possess excellent communication and cross-organizational skills, and a resourceful problem solver.
• A trust and commitment to Fiverr’s vision, mission and core values
• Knowledge of Internet businesses is preferred
• Knowledge of SQL is a plus
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
Our work... model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
What am I going to do?
• Quarterly earnings process: Support the quarterly earnings process, including scheduling prep sessions, managing investor callback logistics and creating earnings materials.
• IR content creation: Help create engaging and impactful presentations, investor materials, management and Board reports, press releases and other investor materials.
• Sell-side engagement: Monitor sell-side analyst reports and models, track consensus estimates, review peer news and insights, and help produce analyses of opinions and ratings.
• Investor engagement: Support all aspects of the investment engagement process, conference registration, travel and logistics, briefing materials, and maintaining investor CRM database. You’ll also assist with planning logistics and content for Investor Day and similar events.
• Investor targeting and insights: Monitor Fiverr and peer trading and ownership activities, perform regular targeting analysis, conduct quarterly outreach efforts, and provide regular updates on ownership insights.
• Cross-organizational engagement: Build strong relationships with business, product and other internal stakeholders to stay up to speed on latest product and business updates, develop deep understanding of Fiverr’s business, and effectively manage tasks that require cross-organizational collaboration.
• IR website: Responsible for maintaining the website and ensuring that new information is posted in an accurate and timely manner. You’ll also coordinate the IR inbox, manage our IR calendar, enabling us to be informative and highly responsive.
• Vendor relationships: Help to ensure our vendors are delivering upon their commitments to enable best-in-class IR activities, with specific focus on budget tracking, payment of vendor invoices/contract coordination, and selection of novel solutions.
• ESG support: You will work with teams across Fiverr to support our ESG engagement and reporting as needed.
What are the qualifications?
• Minimum of 3 years experience, preferably in Investor Relations or financial communications (corporate or agency), sell-side research or investment banking.
• Possess excellent written and verbal communication skills
• Attention to detail, must exhibit excellent organizational and planning skills.
• Demonstrate the ability to provide timely follow-up and follow-through.
• You have a strong knowledge of financial statements and know your way around a financial model.
• You are a self-starter who is comfortable working with a variety of internal and external stakeholders, possess excellent communication and cross-organizational skills, and a resourceful problem solver.
• A trust and commitment to Fiverr’s vision, mission and core values
• Knowledge of Internet businesses is preferred
• Knowledge of SQL is a plus
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
via Girlboss Jobs
schedule_type: Full-time
What’s the job?
MUST SEND PORTFOLIO...
WNW is looking for a Product Design Lead with the ability to create impactful and meaningful UX, while overseeing the overall design process. As an ideal candidate, you are ambitious and motivated, with an immediate and obvious passion for solving complex problems and turning them into simple and engaging experiences. You work well independently, and are confident in collaborating with other designers, product
What’s the job?
MUST SEND PORTFOLIO...
WNW is looking for a Product Design Lead with the ability to create impactful and meaningful UX, while overseeing the overall design process. As an ideal candidate, you are ambitious and motivated, with an immediate and obvious passion for solving complex problems and turning them into simple and engaging experiences. You work well independently, and are confident in collaborating with other designers, product managers and engineers. You are experienced with leading UX projects from end to end, and constantly seeking out new experiences & knowledge to add to your UX skill set. You have a passion to understand the business and customer needs, and up to date with current mobile, tablet and web design trend1
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
1 days in NY office - 4 days remote
What am I going to do?
• Thorough understanding of the product design process - from UX to UI, including multiple solutions to complex product tasks and a deep understanding of the underlying problem that needs to be solved.
• Define and oversee the design strategy of both core and new products within WNW.
• Improve existing and new products from conception to launch in partnership with cross-functional peers and with deep empathy for our community
• Partner with other disciplines to ensure that our products' user experience is simple, straightforward, and elegant.
• Proactively work to create momentum in high-impact projects while delivering superior product designs.
• Collaborate with fellow interface designers to help evolve WNW's design language
• Inspire, teach, and support other members of the team and the WNW community
• Approach design from a user's perspective, listen to users, and balance their needs alongside WNW's business goals and technical capabilities
• Take broad, conceptual ideas and turn them into something useful and valuable for our community of creatives and hirers
• Push the boundaries of what we deliver in terms of design quality & style. We care deeply about both product strategy and execution, and you will be involved in raising the bar for both
What are the qualifications?
• 7+ years of hands-on product design work experience.
• Great ability to articulate and explain your ideas to management, engineers and designers, amongst others.
• Experience designing and shipping digital experiences, including leading end-to-end experience design and building products from the ground up
• Expertise in developing information architecture, interaction models, customer flows, and visual design
• Visual Design skills with proficiency in typography, desktop/mobile UI, color, layout and aesthetic sense and how these elements impact product functionality
• Experience using prototyping skills to demonstrate how a particular flow or interaction will work
• Marketplace and B2B experience is a plus
• Ability to work fast and produce multiple solutions..
• Excellent communication skills to communicate the work.
The US base salary range for this full-time position is $130-$150K. Our salary is to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations and other job-related qualifications, and alignment with market data. In addition to salary, this position is eligible for commissions, bonus, equity and benefits.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
MUST SEND PORTFOLIO...
WNW is looking for a Product Design Lead with the ability to create impactful and meaningful UX, while overseeing the overall design process. As an ideal candidate, you are ambitious and motivated, with an immediate and obvious passion for solving complex problems and turning them into simple and engaging experiences. You work well independently, and are confident in collaborating with other designers, product managers and engineers. You are experienced with leading UX projects from end to end, and constantly seeking out new experiences & knowledge to add to your UX skill set. You have a passion to understand the business and customer needs, and up to date with current mobile, tablet and web design trend1
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
1 days in NY office - 4 days remote
What am I going to do?
• Thorough understanding of the product design process - from UX to UI, including multiple solutions to complex product tasks and a deep understanding of the underlying problem that needs to be solved.
• Define and oversee the design strategy of both core and new products within WNW.
• Improve existing and new products from conception to launch in partnership with cross-functional peers and with deep empathy for our community
• Partner with other disciplines to ensure that our products' user experience is simple, straightforward, and elegant.
• Proactively work to create momentum in high-impact projects while delivering superior product designs.
• Collaborate with fellow interface designers to help evolve WNW's design language
• Inspire, teach, and support other members of the team and the WNW community
• Approach design from a user's perspective, listen to users, and balance their needs alongside WNW's business goals and technical capabilities
• Take broad, conceptual ideas and turn them into something useful and valuable for our community of creatives and hirers
• Push the boundaries of what we deliver in terms of design quality & style. We care deeply about both product strategy and execution, and you will be involved in raising the bar for both
What are the qualifications?
• 7+ years of hands-on product design work experience.
• Great ability to articulate and explain your ideas to management, engineers and designers, amongst others.
• Experience designing and shipping digital experiences, including leading end-to-end experience design and building products from the ground up
• Expertise in developing information architecture, interaction models, customer flows, and visual design
• Visual Design skills with proficiency in typography, desktop/mobile UI, color, layout and aesthetic sense and how these elements impact product functionality
• Experience using prototyping skills to demonstrate how a particular flow or interaction will work
• Marketplace and B2B experience is a plus
• Ability to work fast and produce multiple solutions..
• Excellent communication skills to communicate the work.
The US base salary range for this full-time position is $130-$150K. Our salary is to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations and other job-related qualifications, and alignment with market data. In addition to salary, this position is eligible for commissions, bonus, equity and benefits.
Equal opportunities
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need Show more details...
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