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What is Flipkart? Answer: Flipkart is an Indian e-commerce company founded by Sachin Bansal and Binny Bansal in 2007. It is based in Bengaluru, Karnataka and is one of the pioneers of the Indian e-commerce market. It offers a wide range of products including consumer electronics, books, fashion and lifestyle items, and home goods. Flipkart also offers services like a wallet, digital content streaming, and online grocery shopping. The company has also ventured into the food delivery and travel booking businesses.
How do I track my Flipkart order? Answer: Customers can track their Flipkart orders by logging into their Flipkart account and clicking on the ‘Track Order’ tab. Here, customers can enter the tracking ID that was sent to them via SMS or email when the order was placed. Customers can then view the current status of their order as well as the estimated time of delivery.
What payment methods does Flipkart accept? Answer: Flipkart accepts payments from a variety of sources, including debit and credit cards, net banking, and UPI payments. Customers can also use the Flipkart Wallet, which is a secure digital wallet that allows customers to store money and use it to make purchases. Flipkart also offers cash-on-delivery and EMI options to its customers.
How do I contact Flipkart? Answer: Customers can contact Flipkart in several ways. The easiest way is to contact the customer support team via the ‘Contact Us’ page on the Flipkart website. Here, customers can select from a variety of topics and fill out an online form to get in touch with the customer service team. Customers can also contact Flipkart through the ‘Live Chat’ option available on the website.
How do I return an item on Flipkart? Answer: Customers can return items purchased on Flipkart by logging into their Flipkart account and selecting the item they wish to return. Customers can then choose from the available return options and follow the instructions given in order to initiate the return process. Once the return request is approved, Flipkart will arrange for a pickup of the item and the customer will be refunded the amount paid for the product.
How long does Flipkart take to deliver? Answer: The delivery time for a Flipkart order depends on the location of the delivery address, the type of product chosen, and the delivery option selected by the customer. Flipkart offers two delivery options – standard delivery and express delivery. Standard delivery usually takes 3-7 days, while express delivery takes 1-3 days.
Does Flipkart offer free delivery? Answer: Yes, Flipkart offers free delivery on certain products and orders. Customers can check if their order is eligible for free delivery by checking the order summary page before making the payment. Customers who are registered with Flipkart Plus are also eligible for free delivery on orders above Rs. 500.
What is Flipkart Plus? Answer: Flipkart Plus is a loyalty program offered by Flipkart. It is a rewards program that gives its members access to exclusive discounts, free delivery, early access to sales, and other benefits. Customers can register for Flipkart Plus by signing up on the Flipkart app using their Flipkart account details. Once registered, customers will be eligible for exclusive benefits such as free delivery on orders above Rs. 500, early access to sales, and additional discounts on select products.
Does Flipkart offer discounts? Answer: Yes, Flipkart offers discounts on a variety of products. Customers can avail discounts on select products by using Flipkart coupons or by availing offers such as Flipkart Supercoins. Customers can also avail additional discounts by making payments through the wallet or by using a debit or credit card. Customers can also avail discounts during special sale periods such as the Flipkart Big Billion Days or Flipkart Super Saturdays.
Is Flipkart safe? Answer: Yes, Flipkart is a safe and secure platform for online shopping. Flipkart takes all necessary measures to ensure the safety and security of its customers. All transactions on Flipkart are processed through secure payment gateways and the company also has stringent policies in place to protect customer data. Flipkart also has a dedicated customer support team to help customers with any queries or concerns.