Settings
Appearance
Site Icons
Font Size
Font
General
Infinite Scroll
Open Links in a New Tab
Safe Search
Related Questions
What are the baggage policies on flyasiana.com?
A4: Flyasiana.com has clear baggage policies in place to ensure a smooth and hassle-free travel experience. The allowed baggage allowance may vary depending on the route, cabin class, and fare type. As a general guideline, for economy class passengers, the standard baggage allowance is usually 20 kilograms, while business class passengers are allowed 30 kilograms. Additionally, passengers are generally allowed to bring one piece of carry-on luggage with a maximum weight and size limit. However, it is crucial to check the specific baggage policies for your itinerary, as they may differ based on factors such as destination, frequent flyer status, or special promotions.
How can I contact customer support on flyasiana.com?
A8: Flyasiana.com prioritizes customer support and provides multiple channels for passengers to seek assistance. For general inquiries or help with
How can I make a booking on flyasiana.com?
A1: Making a booking on flyasiana.com is a straightforward process. Start by visiting the official website and navigate to the booking section. Enter your travel details such as departure and destination airports, travel dates, and the number of passengers. Flyasiana.com allows you to choose between different cabin classes, select your preferred seat, and even add additional services like pre-ordering meals or special assistance. Once you have entered all the necessary information, review the summary of your booking, and proceed to make the payment using the available payment options. After the payment is successfully processed, you will receive a confirmation email with your e-ticket.
Can I check-in online on flyasiana.com?
A3: Yes, online check-in is available on flyasiana.com and is a convenient way to save time at the airport. Visit the website's Check-In section and enter your booking reference or e-ticket number to retrieve your reservation. The online check-in service is available from 48 hours up to one hour before the scheduled departure time. During the online check-in process, you can select your preferred seat, provide necessary travel information, and even print your boarding pass or receive a mobile boarding pass on your smartphone. However, if you have special requests or require additional assistance, it is recommended to check-in at the airport counter instead.
What are the available payment options on flyasiana.com?
A6: Flyasiana.com offers a range of convenient payment options to cater to different passengers' needs. When making a booking, customers can choose to pay using major credit cards such as Visa, Mastercard, American Express, and JCB. Additionally, some routes and regions may have alternative payment methods available, including online banking, PayPal, Alipay, UnionPay, or Payco. The specific payment options may vary depending on the country from which the booking is made. Flyasiana.com ensures that all payment transactions are secure and encrypted, providing customers with peace of mind when sharing their payment details during the booking process.
Can I request special assistance for my flight on flyasiana.com?
A7: Yes, flyasiana.com accommodates passengers who require special assistance. During the booking process, you can specify any special requirements or assistance needed, such as wheelchair assistance, traveling with pets, or dietary restrictions. Additionally, if you have already made a booking and need to request special assistance, you can visit the Manage Booking section on the website or contact the Asiana Airlines customer service center. It is advisable to make these requests in advance to ensure a smooth travel experience and to allow the airline sufficient time to make necessary arrangements.
Can I make changes to my booking on flyasiana.com?
A2: Yes, flyasiana.com understands that travel plans can change, and they provide flexibility when it comes to modifying your booking. To make changes to your reservation, visit the website's Manage Booking section. Enter your reservation details or log in to your account to retrieve your booking. From there, you can modify your flight dates, change passenger details, upgrade to a higher cabin class, or even cancel your reservation, depending on the fare conditions. It is important to note that certain changes may be subject to fees or fare differences, so be sure to review the specific terms and conditions of your booking before making any modifications.
How can I earn and redeem miles on flyasiana.com?
A5: Flyasiana.com offers a loyalty program called Asiana Club, allowing travelers to earn and redeem miles for various benefits. To start earning miles, simply enroll in the Asiana Club program on the website. Members will earn miles based on the distance flown and the fare class of their ticket. Accumulated miles can be redeemed for flight upgrades, additional baggage allowance, access to airport lounges, or even award tickets. To redeem miles, log in to your account and navigate to the Redemption section. Follow the instructions provided to select your desired reward and complete the redemption process. It's important to note that certain conditions and availability may apply to miles redemption.