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Most recent job postings at follett
via CareerBuilder
posted_at: 3 days agoschedule_type: Full-time
As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational exce Store Manager, Customer Experience, Store, Customer Service, Operations, Manager, Education
As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational exce Store Manager, Customer Experience, Store, Customer Service, Operations, Manager, Education
Show more details...
via CareerBuilder
posted_at: 2 days agoschedule_type: Part-time
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and s Team Member, Part Time, Retail, Education
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and s Team Member, Part Time, Retail, Education
Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational exce Store Manager, Customer Experience, Store, Customer Service, Operations, Manager, Education
As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational exce Store Manager, Customer Experience, Store, Customer Service, Operations, Manager, Education
Show more details...
via ADP
posted_at: 6 days agoschedule_type: Full-time
Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience...
You will cultivate an environment of mentorship and continuous development of your team
Position Overview
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience...
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
• Execute sales promotions and special events (store, campus, community).
• Partner with store leadership to review store financials and recalibrate goals to drive sales.
• Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
• Maintain appropriate inventory control in alignment with store operational procedures.
• Keep all areas of the store environment neat, clean, and organized.
• Shipping/Receiving responsibilities.
• Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
• Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
• May review and approve store markups, markdowns, and write-offs within company guidelines.
• Responsible for executing in-store course materials activities in collaboration with course materials leadership.
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
• Train and coach team members on company and store standards.
• Ensure team members follow company and store policies, procedures, and standards.
• Perform onboarding procedures for new hires.
• Schedule team members' work hours within the store's operating budget.
• Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
• Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
• Drive market growth initiatives such as POS email collection.
• Maintain service level agreements for OMS Orders.
• Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.
Campus Relationships: Communicate and partner with the campus to include:
• Day-to-day communication of store operational activities.
• Facilitate campus events.
Other duties as assigned to support general store operations.
New York City Applicants: $18.00-$25.88/hr
State of California Applicants: $18.00-$25.88/hr
State of Colorado Applicants: $15.00-$21.56/hr
State of Rhode Island Applicants: $15.00-$21.56/hr
State of Washington Applicants: $16.00-$23.00/hr
Requirements:
• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
• General computer skills.
• Travel: minimal - less than 10 Show more details...
As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience...
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:
• Execute sales promotions and special events (store, campus, community).
• Partner with store leadership to review store financials and recalibrate goals to drive sales.
• Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
• Maintain appropriate inventory control in alignment with store operational procedures.
• Keep all areas of the store environment neat, clean, and organized.
• Shipping/Receiving responsibilities.
• Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
• Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
• May review and approve store markups, markdowns, and write-offs within company guidelines.
• Responsible for executing in-store course materials activities in collaboration with course materials leadership.
Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:
• Train and coach team members on company and store standards.
• Ensure team members follow company and store policies, procedures, and standards.
• Perform onboarding procedures for new hires.
• Schedule team members' work hours within the store's operating budget.
• Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
• Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
• Drive market growth initiatives such as POS email collection.
• Maintain service level agreements for OMS Orders.
• Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.
Campus Relationships: Communicate and partner with the campus to include:
• Day-to-day communication of store operational activities.
• Facilitate campus events.
Other duties as assigned to support general store operations.
New York City Applicants: $18.00-$25.88/hr
State of California Applicants: $18.00-$25.88/hr
State of Colorado Applicants: $15.00-$21.56/hr
State of Rhode Island Applicants: $15.00-$21.56/hr
State of Washington Applicants: $16.00-$23.00/hr
Requirements:
• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
• General computer skills.
• Travel: minimal - less than 10 Show more details...
via CareerBuilder
posted_at: 5 days agoschedule_type: Full-time
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, rings up purchases using the POS system. Use safe money handling procedures and secur...Team Member, Part Time, Retail, Education
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, rings up purchases using the POS system. Use safe money handling procedures and secur...Team Member, Part Time, Retail, Education
Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Part-time
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and s Team Member, Part Time, Retail, Education
This position focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and s Team Member, Part Time, Retail, Education
Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store Team Lead, Lead, Store Manager, Education, Business Services, Team Member
This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store Team Lead, Lead, Store Manager, Education, Business Services, Team Member
Show more details...
via LinkedIn
posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Location
Westchester Job Category...
Customer Service Full-Time/Part-Time
Full-time Requirements
• High School or General Education Diploma.
• Beginner to intermediate proficiency in Microsoft Office products and computer literacy.
• Ability to work in a fast-paced environment and able to multi-task.
• Must have excellent verbal and written communication skills.
Position Overview
Administrative Temporary – Inventory Database
Location
Westchester Job Category...
Customer Service Full-Time/Part-Time
Full-time Requirements
• High School or General Education Diploma.
• Beginner to intermediate proficiency in Microsoft Office products and computer literacy.
• Ability to work in a fast-paced environment and able to multi-task.
• Must have excellent verbal and written communication skills.
Position Overview
Administrative Temporary – Inventory Database Show more details...
Westchester Job Category...
Customer Service Full-Time/Part-Time
Full-time Requirements
• High School or General Education Diploma.
• Beginner to intermediate proficiency in Microsoft Office products and computer literacy.
• Ability to work in a fast-paced environment and able to multi-task.
• Must have excellent verbal and written communication skills.
Position Overview
Administrative Temporary – Inventory Database Show more details...
via Glassdoor
posted_at: 5 days agoschedule_type: Full-timesalary: 15.00–18.28 an hour
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as... we operate nearly 1,200 local campus stores and
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as... we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $15.00 - $18.28 per hour
Position Overview
As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
• Supervises the work activities of sales team members FT/PT and Temporary, including:
• Schedules team members' work hours
• Trains new team members FT/PT and seasonal team members hired for peak seasons
• Ensures Sales Team members follow company and store policies, procedures, and standards
• Ensures the proper merchandising standards, promotion standards, creating displays, etc.
• Performs onboarding procedures for new hires.
• Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
• Receive, verify, and unload orders as necessary.
• Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer and preparing bank deposits.
• Stock shelves and take inventory per Store schedule.
• May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
• Executes merchandising standards, promotion standards, creating displays, etc.
• May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
• Keyholder with opening and closing responsibilities.
• Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end, and payroll reports.
• This applies to shrink prevention practices and activities, such as visible customer service.
• Performs other duties as assigned.
Requirements
• An Associate's Degree or equivalent is preferred.
• 0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
• General Computer Skills
Full time benefits:
• Medical, Dental, & Vison
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• 80 hours vacation + sick days
• 7 paid company holidays
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
CNXxcG30jd Show more details...
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as... we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Pay Rate - $15.00 - $18.28 per hour
Position Overview
As an Assistant Store Manager, you will support a Market Leader or Campus Store Manager in oversight of store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.
Responsibilities
• Supervises the work activities of sales team members FT/PT and Temporary, including:
• Schedules team members' work hours
• Trains new team members FT/PT and seasonal team members hired for peak seasons
• Ensures Sales Team members follow company and store policies, procedures, and standards
• Ensures the proper merchandising standards, promotion standards, creating displays, etc.
• Performs onboarding procedures for new hires.
• Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
• Receive, verify, and unload orders as necessary.
• Operated cash register and store computer to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer and preparing bank deposits.
• Stock shelves and take inventory per Store schedule.
• May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
• Executes merchandising standards, promotion standards, creating displays, etc.
• May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
• Keyholder with opening and closing responsibilities.
• Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end, and payroll reports.
• This applies to shrink prevention practices and activities, such as visible customer service.
• Performs other duties as assigned.
Requirements
• An Associate's Degree or equivalent is preferred.
• 0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
• General Computer Skills
Full time benefits:
• Medical, Dental, & Vison
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• 80 hours vacation + sick days
• 7 paid company holidays
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
CNXxcG30jd Show more details...
via CareerBuilder
posted_at: 3 days agoschedule_type: Full-time
Job Description
Position Overview...
Follett On-Demand (FOD) is the leading supplier of online store solutions for corporations, colleges, and the Greek market. By utilizing the on-demand production method, we continuously push the status quo in the custom apparel and promotional item industry.
As we continue to grow our business, we have an ever-increasing need to hire talented people. If you're a hard-working individual with a positive attitude,
Job Description
Position Overview...
Follett On-Demand (FOD) is the leading supplier of online store solutions for corporations, colleges, and the Greek market. By utilizing the on-demand production method, we continuously push the status quo in the custom apparel and promotional item industry.
As we continue to grow our business, we have an ever-increasing need to hire talented people. If you're a hard-working individual with a positive attitude, then this could be a great opportunity for you!
The outside salesperson is responsible for bringing new opportunities and clients to our portfolio by researching, networking, and building relationships with prospective clients and closing the deal to earn their business.
This role requires strong relationship management, project management, and problem-solving skills, as well as the ability to communicate and collaborate both internally with other departments and externally, as necessary, to problem-solve and develop process efficiencies to drive sales.
Responsibilities
• Researching, prospecting, and building relationships with new prospective clients. Completing and responding to RFP (request for proposals). Marketing and presenting our solutions to earn new business and secure new corporate clients.
• Help maintain at a high level the ongoing relationships for their clients in partnership with the day-to-day customer service, account management, and art teams.
• In partnership with marketing, help craft and build our marketing message, assets, website content, and other creative selling strategies.
• Develop short- long-term strategies to grow revenue and profitability of accounts and provide input on budget estimates for accounts for the year.
Requirements
• A degree is required, or work equivalent in lieu of a degree.
• Strong customer service and customer outreach skills.
• Advanced relationship-building skills and a demonstrated ability to influence others.
• Strong communication and presentation skills.
• Strong organizational and problem-solving skills.
• Demonstrated time management abilities and attention to detail.
• Strong analytical skills and solid financial acumen.
• Proficiency in MS Office Intermediate Show more details...
Position Overview...
Follett On-Demand (FOD) is the leading supplier of online store solutions for corporations, colleges, and the Greek market. By utilizing the on-demand production method, we continuously push the status quo in the custom apparel and promotional item industry.
As we continue to grow our business, we have an ever-increasing need to hire talented people. If you're a hard-working individual with a positive attitude, then this could be a great opportunity for you!
The outside salesperson is responsible for bringing new opportunities and clients to our portfolio by researching, networking, and building relationships with prospective clients and closing the deal to earn their business.
This role requires strong relationship management, project management, and problem-solving skills, as well as the ability to communicate and collaborate both internally with other departments and externally, as necessary, to problem-solve and develop process efficiencies to drive sales.
Responsibilities
• Researching, prospecting, and building relationships with new prospective clients. Completing and responding to RFP (request for proposals). Marketing and presenting our solutions to earn new business and secure new corporate clients.
• Help maintain at a high level the ongoing relationships for their clients in partnership with the day-to-day customer service, account management, and art teams.
• In partnership with marketing, help craft and build our marketing message, assets, website content, and other creative selling strategies.
• Develop short- long-term strategies to grow revenue and profitability of accounts and provide input on budget estimates for accounts for the year.
Requirements
• A degree is required, or work equivalent in lieu of a degree.
• Strong customer service and customer outreach skills.
• Advanced relationship-building skills and a demonstrated ability to influence others.
• Strong communication and presentation skills.
• Strong organizational and problem-solving skills.
• Demonstrated time management abilities and attention to detail.
• Strong analytical skills and solid financial acumen.
• Proficiency in MS Office Intermediate Show more details...
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