foreflight
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CityAshburn, Virginia
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Latitude\Longitude39.0469 / -77.4903 Google Map
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Traffic rank#92,037 Site Rank
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Site age19 yrs old
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Traffic rank
#92,037
#92,037
Site age
19 yrs
19 yrs
Location
United States
United States
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Newest job postings for foreflight
via Indeed
posted_at: 7 days agoschedule_type: Full-timework_from_home: 1
Overview:
Transform the future of Business Aviation flight planning by working with a talented team of designers & engineers to thoughtfully craft new products and features for ForeFlight Dispatch. This person will be responsible for researching, planning, organizing, triaging, and leading a variety of features and products to market to move the needle on key business objectives for our Dispatch... product as a member of the Business Aviation Product
Overview:
Transform the future of Business Aviation flight planning by working with a talented team of designers & engineers to thoughtfully craft new products and features for ForeFlight Dispatch. This person will be responsible for researching, planning, organizing, triaging, and leading a variety of features and products to market to move the needle on key business objectives for our Dispatch... product as a member of the Business Aviation Product Team. Used by some of the biggest names in Business Aviation, ForeFlight Dispatch streamlines planner & crew flight planning workflows with its seamless integration with ForeFlight Mobile and powerful feature set.
Applicants for this position should be able to point to specific examples of software products and projects they have led that showcase their unique and brilliant analytical & customer-oriented problem-solving capabilities. Please note that this position requires applicants to reside in either Central or West Coast time zones.
Job Duties:
• Take feedback and requests from customers and distill into thoughtful, problem-oriented product requirements
• Build and maintain relationships with customers to identify key needs & trends
• Identify opportunities for business growth, develop compelling quantitative and qualitative presentations for these opportunities to present to product and business leadership
• Lead products and features to market with a keen focus on scope, agile, iterative delivery, customer discussions and cross-functional collaboration
• Write rich JIRA tickets focus on communicating the customer context & problem we’re trying to solve targeted towards designers and engineers
• Develop multi-phase project plans and requirements around key business products and features and work with cross-functional teams to execute
• Perform thoughtful and thorough market research to inform product decisions
• Know how to bring the right people into the right room to execute on the right task
• Work with a team of engineers, designers, support staff, and stakeholders to iteratively ship new features and improvements that move the needle on key business objectives
• Triage new ideas and feature requests and prioritize them appropriately against a roadmap and team backlog
• Maintain projects and features on schedule and within the prescribed budget
• Develop Key Progress Indicators (KPIs) and other valuable metrics to monitor product & project success and identify opportunities for further investment
• Develop documentation, feature demos, and usage guides for new products & features to circulate with staff
Job Requirements:
• At least 2 years of experience working in SAAS software required
• At least 2 years of experience working as a Product Manager in software required, 3-4 years preferred.
• Pilot’s license, or equivalent aviation experience required. Experience in Business Aviation is a strong plus.
• Dispatcher’s certificate or equivalent flight ops experience a strong plus
• Experience leading product or shipping features for highly technical products a strong plus
• Excellent written and oral communication skills, is able to actively listen to customers and stakeholders to articulate problems and perspectives
• Analytical mindset, knows that underneath every customer request and new product is a “why,” and knows how to ask the right questions to unearth it
• Excellent project administration skills, is able to bring together stakeholders and engineers across teams, set and lead meetings, build a development and release plan with clear milestones, and coordinate and direct resources through project launch
• Can speak engineer - is able to articulate the what and why to a team of software, front-end and iOS engineers so they can be effective at offering solutions to solve key customer problems
• Experience working with data-driven quantitative analysis used for KPI/OKR monitoring and developing business proposals
• Helpful customer service attitude, is able to work with internal staff and team members to troubleshoot issues and answer questions on Enterprise features & products
About ForeFlight, LLC:
ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.
We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013.
Why You Should Join:
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend Show more details...
Transform the future of Business Aviation flight planning by working with a talented team of designers & engineers to thoughtfully craft new products and features for ForeFlight Dispatch. This person will be responsible for researching, planning, organizing, triaging, and leading a variety of features and products to market to move the needle on key business objectives for our Dispatch... product as a member of the Business Aviation Product Team. Used by some of the biggest names in Business Aviation, ForeFlight Dispatch streamlines planner & crew flight planning workflows with its seamless integration with ForeFlight Mobile and powerful feature set.
Applicants for this position should be able to point to specific examples of software products and projects they have led that showcase their unique and brilliant analytical & customer-oriented problem-solving capabilities. Please note that this position requires applicants to reside in either Central or West Coast time zones.
Job Duties:
• Take feedback and requests from customers and distill into thoughtful, problem-oriented product requirements
• Build and maintain relationships with customers to identify key needs & trends
• Identify opportunities for business growth, develop compelling quantitative and qualitative presentations for these opportunities to present to product and business leadership
• Lead products and features to market with a keen focus on scope, agile, iterative delivery, customer discussions and cross-functional collaboration
• Write rich JIRA tickets focus on communicating the customer context & problem we’re trying to solve targeted towards designers and engineers
• Develop multi-phase project plans and requirements around key business products and features and work with cross-functional teams to execute
• Perform thoughtful and thorough market research to inform product decisions
• Know how to bring the right people into the right room to execute on the right task
• Work with a team of engineers, designers, support staff, and stakeholders to iteratively ship new features and improvements that move the needle on key business objectives
• Triage new ideas and feature requests and prioritize them appropriately against a roadmap and team backlog
• Maintain projects and features on schedule and within the prescribed budget
• Develop Key Progress Indicators (KPIs) and other valuable metrics to monitor product & project success and identify opportunities for further investment
• Develop documentation, feature demos, and usage guides for new products & features to circulate with staff
Job Requirements:
• At least 2 years of experience working in SAAS software required
• At least 2 years of experience working as a Product Manager in software required, 3-4 years preferred.
• Pilot’s license, or equivalent aviation experience required. Experience in Business Aviation is a strong plus.
• Dispatcher’s certificate or equivalent flight ops experience a strong plus
• Experience leading product or shipping features for highly technical products a strong plus
• Excellent written and oral communication skills, is able to actively listen to customers and stakeholders to articulate problems and perspectives
• Analytical mindset, knows that underneath every customer request and new product is a “why,” and knows how to ask the right questions to unearth it
• Excellent project administration skills, is able to bring together stakeholders and engineers across teams, set and lead meetings, build a development and release plan with clear milestones, and coordinate and direct resources through project launch
• Can speak engineer - is able to articulate the what and why to a team of software, front-end and iOS engineers so they can be effective at offering solutions to solve key customer problems
• Experience working with data-driven quantitative analysis used for KPI/OKR monitoring and developing business proposals
• Helpful customer service attitude, is able to work with internal staff and team members to troubleshoot issues and answer questions on Enterprise features & products
About ForeFlight, LLC:
ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.
We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013.
Why You Should Join:
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend Show more details...
via Built In
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Technical Support Specialist
ForeFlight is seeking a Technical Support Specialist to join the Technical Support Team. This individual will be a vital team member, working with product managers, developers, and pilot support team members to provide accurate and friendly support to ForeFlight customers worldwide.
The ideal candidate should possess advanced troubleshooting skills, a passion for... customer service, and enthusiasm for aviation and ForeFlight
Technical Support Specialist
ForeFlight is seeking a Technical Support Specialist to join the Technical Support Team. This individual will be a vital team member, working with product managers, developers, and pilot support team members to provide accurate and friendly support to ForeFlight customers worldwide.
The ideal candidate should possess advanced troubleshooting skills, a passion for... customer service, and enthusiasm for aviation and ForeFlight products. The candidate must be a detail-oriented analytical problem solver, tech-focused, have excellent communication skills, and have a strong ability and willingness to learn from others and on their own.
Role & Responsibilities:
• Analyze customer reports regarding bugs, crashes, or other unintended app or website behavior
• Investigate complex subjects
• Take ownership of support cases and manage them to resolution in a timely manner
• Work collaboratively with other Technical Support team members to resolve cases using minimal engineering resources
• Document troubleshooting steps and other technical information
• Report, document, and escalate issues to ForeFlight engineers as required.
• Independently research and understand complex topics
• Communicate complex ideas in a manner that is understandable to customers and staff.
• Write up bug or crash reports for engineering
• Learn new features related to app updates and become proficient in using those features
• Report to and work with the Technical Support Manager on various potential projects.
• Assist other teams with questions
Requirements:
• FAA pilot certificate with an Instrument rating or Dispatcher experience
• Excellent written and verbal communication skills
• Solid understanding and working knowledge of the following aviation tools or concepts
• Communicate technical issues and the impact of those issues clearly
Bonus:
• Proficiency using the ForeFlight Mobile or Dispatch applications
• General computer operating experience, including Google Suite, web-based applications, iOS applications, iOS/OSX hardware, Zendesk, and Confluence
• Understanding of regulations as they relate to private and commercial flight operations
Why You Should Join:
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes, but is not limited to the following:
• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 10 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend
About ForeFlight, LLC:
ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.
We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013 Show more details...
ForeFlight is seeking a Technical Support Specialist to join the Technical Support Team. This individual will be a vital team member, working with product managers, developers, and pilot support team members to provide accurate and friendly support to ForeFlight customers worldwide.
The ideal candidate should possess advanced troubleshooting skills, a passion for... customer service, and enthusiasm for aviation and ForeFlight products. The candidate must be a detail-oriented analytical problem solver, tech-focused, have excellent communication skills, and have a strong ability and willingness to learn from others and on their own.
Role & Responsibilities:
• Analyze customer reports regarding bugs, crashes, or other unintended app or website behavior
• Investigate complex subjects
• Take ownership of support cases and manage them to resolution in a timely manner
• Work collaboratively with other Technical Support team members to resolve cases using minimal engineering resources
• Document troubleshooting steps and other technical information
• Report, document, and escalate issues to ForeFlight engineers as required.
• Independently research and understand complex topics
• Communicate complex ideas in a manner that is understandable to customers and staff.
• Write up bug or crash reports for engineering
• Learn new features related to app updates and become proficient in using those features
• Report to and work with the Technical Support Manager on various potential projects.
• Assist other teams with questions
Requirements:
• FAA pilot certificate with an Instrument rating or Dispatcher experience
• Excellent written and verbal communication skills
• Solid understanding and working knowledge of the following aviation tools or concepts
• Communicate technical issues and the impact of those issues clearly
Bonus:
• Proficiency using the ForeFlight Mobile or Dispatch applications
• General computer operating experience, including Google Suite, web-based applications, iOS applications, iOS/OSX hardware, Zendesk, and Confluence
• Understanding of regulations as they relate to private and commercial flight operations
Why You Should Join:
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes, but is not limited to the following:
• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 10 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend
About ForeFlight, LLC:
ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.
We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013 Show more details...
via Teamed For Learning
schedule_type: Full-time
Job details
Description...
The Educational Content Specialist will support ForeFlight customers through the creation of educational tools, resources, and content on the use of ForeFlight Products. Helping in the creation of a new team, the Educational Content Specialist will write instructional syllabuses, presentations, documentation, and assist in the recording of content for learning management systems. The goal will be to provide customers with
Job details
Description...
The Educational Content Specialist will support ForeFlight customers through the creation of educational tools, resources, and content on the use of ForeFlight Products. Helping in the creation of a new team, the Educational Content Specialist will write instructional syllabuses, presentations, documentation, and assist in the recording of content for learning management systems. The goal will be to provide customers with a path from first-time users to ForeFlight experts that matches the world-class quality of the product they are being trained on.
Responsibilities include, but are not limited to:
• Serve as an expert on ForeFlight products, understanding features, capabilities, and potential use cases inside out.
• Create, maintain, and update educational syllabuses, LMS content, training presentations, and other types of educational content
• Meet with the engineering team and document updates prior to release
• Employ educational principles to efficiently educate and ensure customer comprehension
• Collaborate with customers to understand their business objectives and technical requirements, translating them into actionable solutions using our products.
• Help develop frameworks to enable the rapid build-out of content and sustainable maintenance with an aggressive release schedule
• Write and give presentations to customers both in webinars and at events with upwards of 600 attendees
• Travel to customers locations to provide onsite training
• Educate new employees on our applications and how customers use them
Requirements:
• Background in aviation education is required; instructional design background strongly preferred
• Excellent oral presentation skills
• Ability to outline and develop content based on educational principles that can adapt to varying customer needs and formats
• Communicate complex ideas in a manner that is understandable to customers and staff
• Work in a team to meet deadlines, event dates, and customer schedules requiring a rapid pace of development
• Experience with Macs, LMS Platforms, JIRA, Pages, Foreflight Mobile is preferred Show more details...
Description...
The Educational Content Specialist will support ForeFlight customers through the creation of educational tools, resources, and content on the use of ForeFlight Products. Helping in the creation of a new team, the Educational Content Specialist will write instructional syllabuses, presentations, documentation, and assist in the recording of content for learning management systems. The goal will be to provide customers with a path from first-time users to ForeFlight experts that matches the world-class quality of the product they are being trained on.
Responsibilities include, but are not limited to:
• Serve as an expert on ForeFlight products, understanding features, capabilities, and potential use cases inside out.
• Create, maintain, and update educational syllabuses, LMS content, training presentations, and other types of educational content
• Meet with the engineering team and document updates prior to release
• Employ educational principles to efficiently educate and ensure customer comprehension
• Collaborate with customers to understand their business objectives and technical requirements, translating them into actionable solutions using our products.
• Help develop frameworks to enable the rapid build-out of content and sustainable maintenance with an aggressive release schedule
• Write and give presentations to customers both in webinars and at events with upwards of 600 attendees
• Travel to customers locations to provide onsite training
• Educate new employees on our applications and how customers use them
Requirements:
• Background in aviation education is required; instructional design background strongly preferred
• Excellent oral presentation skills
• Ability to outline and develop content based on educational principles that can adapt to varying customer needs and formats
• Communicate complex ideas in a manner that is understandable to customers and staff
• Work in a team to meet deadlines, event dates, and customer schedules requiring a rapid pace of development
• Experience with Macs, LMS Platforms, JIRA, Pages, Foreflight Mobile is preferred Show more details...
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