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Most recent job postings at FreshBooks
via LinkedIn
posted_at: 19 hours agoschedule_type: Full-timework_from_home: 1
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Sales Business Development Representative
You will be a key member of the Acquisition Sales team and will work closely with the Associate Director of Sales to ensure the growth and development of our key platform. You are a great relationship builder and problem solver with a hunter mentality. You will be the voice of FreshBooks as we execute and explore new channels of acquiring business.
What You'll Do As a Sales Business Development Representative
• Initiate contact with new potential customers through outbound prospecting cold calls, and by responding to inquiries that are generated from our website
• Identify needs of the customer and qualify their interest
• Deliver qualified opportunities to the Sales Account Executives
• Set up meetings and demos
• Stay organized with our current Sales Cloud and other programs specific to the role
• Achieve the Daily and Weekly goals that are set out for you
What You'll Bring To The Role
• 1+ years of experience in support, sales, or customer service and the desire to grow into a SaaS Sales role
• Exceptional communication skills to interact with potential customers and peers
• You are comfortable with performing outbound reach outs via phone call as the majority of your duties
• You are an expert in engaging potential customers within short interactions and capturing their interest
• You are organized and a self-starter. You are proactive, outgoing and are thrilled by developing contacts
• You are a metric-driven individual motivated by success
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com Show more details...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Sales Business Development Representative
You will be a key member of the Acquisition Sales team and will work closely with the Associate Director of Sales to ensure the growth and development of our key platform. You are a great relationship builder and problem solver with a hunter mentality. You will be the voice of FreshBooks as we execute and explore new channels of acquiring business.
What You'll Do As a Sales Business Development Representative
• Initiate contact with new potential customers through outbound prospecting cold calls, and by responding to inquiries that are generated from our website
• Identify needs of the customer and qualify their interest
• Deliver qualified opportunities to the Sales Account Executives
• Set up meetings and demos
• Stay organized with our current Sales Cloud and other programs specific to the role
• Achieve the Daily and Weekly goals that are set out for you
What You'll Bring To The Role
• 1+ years of experience in support, sales, or customer service and the desire to grow into a SaaS Sales role
• Exceptional communication skills to interact with potential customers and peers
• You are comfortable with performing outbound reach outs via phone call as the majority of your duties
• You are an expert in engaging potential customers within short interactions and capturing their interest
• You are organized and a self-starter. You are proactive, outgoing and are thrilled by developing contacts
• You are a metric-driven individual motivated by success
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com Show more details...
via Built In
posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
Finance Manager, Financial Planning and Analysis
About FreshBooks
...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know
Finance Manager, Financial Planning and Analysis
About FreshBooks
...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Finance Manager, Financial Planning and Analysis
As the Finance Manager, you will provide strategic financial planning and insightful performance analysis (ie focus on FP&A). You will identify, define, and benchmark key performance indicators to drive a culture of accountability and drive business insight. You will also build strong relationships with the senior leadership team to ensure alignment and operational excellence against our near and long-term objectives.
What You'll Do as a Finance Manager focused on FP&A
• Managing (for a key segment of the business) the forecast, budget, strategic plan, profitability analysis and financial systems integration.
• Owning and evolving the corporate financial model for the company for purposes of evaluating business sensitivities, funding requirements, and potential fundraising.
• Participating in the evaluation of proposed acquisitions, business opportunities, identify risks and challenges, and prepare recommendations to the senior executive team in line with our value proposition and objectives.
• Experience working with marketing, sales and product teams
• Developing and reporting on KPIs including variance meetings and the creation of management dashboards via SQL
• Developing Board and Investor presentations.
• Drive negotiations and maintain relationships with operational partners.
What You'll Bring to the Role
• 5+ years of financial planning & analysis experience, working in high growth Tech or SaaS organizations
• Experience supporting Sales and product teams
• Experience leading annual budgets, forecasts, and complex multi-year financial models aligned with strategic and operating plans for both revenue and expenses.
• Post-secondary education in business, economics, or other related field along with your CFA or MBA.
• Executive level communication experience including reporting, presentations, etc.
• Previous experience managing at least one direct report
• Advanced abilities in Excel
You'll Stand Out If You Bring Experience In or Knowledge of
• Netsuite, SQL, Salesforce
• Software integration
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full-time employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com Show more details...
About FreshBooks
...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Finance Manager, Financial Planning and Analysis
As the Finance Manager, you will provide strategic financial planning and insightful performance analysis (ie focus on FP&A). You will identify, define, and benchmark key performance indicators to drive a culture of accountability and drive business insight. You will also build strong relationships with the senior leadership team to ensure alignment and operational excellence against our near and long-term objectives.
What You'll Do as a Finance Manager focused on FP&A
• Managing (for a key segment of the business) the forecast, budget, strategic plan, profitability analysis and financial systems integration.
• Owning and evolving the corporate financial model for the company for purposes of evaluating business sensitivities, funding requirements, and potential fundraising.
• Participating in the evaluation of proposed acquisitions, business opportunities, identify risks and challenges, and prepare recommendations to the senior executive team in line with our value proposition and objectives.
• Experience working with marketing, sales and product teams
• Developing and reporting on KPIs including variance meetings and the creation of management dashboards via SQL
• Developing Board and Investor presentations.
• Drive negotiations and maintain relationships with operational partners.
What You'll Bring to the Role
• 5+ years of financial planning & analysis experience, working in high growth Tech or SaaS organizations
• Experience supporting Sales and product teams
• Experience leading annual budgets, forecasts, and complex multi-year financial models aligned with strategic and operating plans for both revenue and expenses.
• Post-secondary education in business, economics, or other related field along with your CFA or MBA.
• Executive level communication experience including reporting, presentations, etc.
• Previous experience managing at least one direct report
• Advanced abilities in Excel
You'll Stand Out If You Bring Experience In or Knowledge of
• Netsuite, SQL, Salesforce
• Software integration
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full-time employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com Show more details...
via LinkedIn
posted_at: 24 hours agoschedule_type: Full-timework_from_home: 1
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Account Executive
As an Account Executive you will connect with net new client prospects to educate them on the various solutions that FreshBooks can provide to help in the growth of their successful businesses. You are a Sales professional who has a consultative approach to uncover and understand challenges to create efficient solutions leveraging FreshBooks applications.
What You'll Do As An Account Executive
• Create, manage, and close your funnel to meet assigned quotas
• Manage a sales desk of 30+ dials a day
• Prospect for non-FreshBooks users to build your pipeline
• Process and maintain inbound leads generated from FreshBooks marketing efforts, business development leads and other lead sources
• Run and close demos previously qualified from the Sales BDR team
• Leverage social media tools to help add leads to your funnel
• Work with other departments to ensure proper and successful implementation
What You'll Bring To The Role
• 1+ years of previous B2B or B2C sales experience preferably in in a SaaS environment
• Proven track record of meeting and exceeding quotas
• Ability to attend up to two monthly in-person meetings in the San Antonio, TX metropolitan area
• Ability to conduct online presentations
• Excellent verbal and written communication skills
You'll Stand Out If You Bring Experience In
• Previous experience using Salesforce
• Previous sales training in a popular selling system (SPIN, PSS, etc)
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com Show more details...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Account Executive
As an Account Executive you will connect with net new client prospects to educate them on the various solutions that FreshBooks can provide to help in the growth of their successful businesses. You are a Sales professional who has a consultative approach to uncover and understand challenges to create efficient solutions leveraging FreshBooks applications.
What You'll Do As An Account Executive
• Create, manage, and close your funnel to meet assigned quotas
• Manage a sales desk of 30+ dials a day
• Prospect for non-FreshBooks users to build your pipeline
• Process and maintain inbound leads generated from FreshBooks marketing efforts, business development leads and other lead sources
• Run and close demos previously qualified from the Sales BDR team
• Leverage social media tools to help add leads to your funnel
• Work with other departments to ensure proper and successful implementation
What You'll Bring To The Role
• 1+ years of previous B2B or B2C sales experience preferably in in a SaaS environment
• Proven track record of meeting and exceeding quotas
• Ability to attend up to two monthly in-person meetings in the San Antonio, TX metropolitan area
• Ability to conduct online presentations
• Excellent verbal and written communication skills
You'll Stand Out If You Bring Experience In
• Previous experience using Salesforce
• Previous sales training in a popular selling system (SPIN, PSS, etc)
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com Show more details...
via Trabajo.org
posted_at: 2 days agoschedule_type: Full-time
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Account Manager
As an Account Manager you’ll connect with existing FreshBooks customers to ensure they are getting the most out of their experience with FreshBooks - you’ll find solutions, crunch the numbers, and demonstrate the value our solutions add to successful businesses. In addition, you are continuously building and growing your funnel in order to keep fueling your sales’ fire
What You'll Do as an Account Manager
• Manage inbound leads generated from FreshBooks marketing efforts, customers, and web properties
• Work your funnel by making 40+ calls a day
• Drive your funnel to meet and exceed your quotas
• Conduct a consultative basic financial analysis on customer data to upsell and cross sell solutions
• Work across departments to ensure proper and successful implementation
What You'll Bring to the Role
• 2+ years of B2B or B2C sales experience with a proven track record of meeting and exceeding your quotas
• Proven track record of meeting and exceeding quotas
• Strong verbal and written communication skills
• Excellent online presentation skills
• Ability to physically attend in person meetings up to twice per month in the San Antonio, TX area.
You'll Stand Out If You Bring Experience In
• Previous experience using Salesforce.com
• Previous training in a popular selling system (SPIN,Challenger Sales)
• Previous experience in SaaS - Financial and or Accounting Services
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego Here are some of the ways FreshBooks recognizes and rewards our employees:
Show more details...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Account Manager
As an Account Manager you’ll connect with existing FreshBooks customers to ensure they are getting the most out of their experience with FreshBooks - you’ll find solutions, crunch the numbers, and demonstrate the value our solutions add to successful businesses. In addition, you are continuously building and growing your funnel in order to keep fueling your sales’ fire
What You'll Do as an Account Manager
• Manage inbound leads generated from FreshBooks marketing efforts, customers, and web properties
• Work your funnel by making 40+ calls a day
• Drive your funnel to meet and exceed your quotas
• Conduct a consultative basic financial analysis on customer data to upsell and cross sell solutions
• Work across departments to ensure proper and successful implementation
What You'll Bring to the Role
• 2+ years of B2B or B2C sales experience with a proven track record of meeting and exceeding your quotas
• Proven track record of meeting and exceeding quotas
• Strong verbal and written communication skills
• Excellent online presentation skills
• Ability to physically attend in person meetings up to twice per month in the San Antonio, TX area.
You'll Stand Out If You Bring Experience In
• Previous experience using Salesforce.com
• Previous training in a popular selling system (SPIN,Challenger Sales)
• Previous experience in SaaS - Financial and or Accounting Services
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego Here are some of the ways FreshBooks recognizes and rewards our employees:
Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
Finance Manager, Financial Planning and Analysis
About FreshBooks
...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know
Finance Manager, Financial Planning and Analysis
About FreshBooks
...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Finance Manager, Financial Planning and Analysis
As the Finance Manager, you will provide strategic financial planning and insightful performance analysis (ie focus on FP&A). You will identify, define, and benchmark key performance indicators to drive a culture of accountability and drive business insight. You will also build strong relationships with the senior leadership team to ensure alignment and operational excellence against our near and long-term objectives.
What You'll Do as a Finance Manager focused on FP&A
• Managing (for a key segment of the business) the forecast, budget, strategic plan, profitability analysis and financial systems integration.
• Owning and evolving the corporate financial model for the company for purposes of evaluating business sensitivities, funding requirements, and potential fundraising.
• Participating in the evaluation of proposed acquisitions, business opportunities, identify risks and challenges, and prepare recommendations to the senior executive team in line with our value proposition and objectives.
• Experience working with marketing, sales and product teams
• Developing and reporting on KPIs including variance meetings and the creation of management dashboards via SQL
• Developing Board and Investor presentations.
• Drive negotiations and maintain relationships with operational partners.
What You'll Bring to the Role
• 5+ years of financial planning & analysis experience, working in high growth Tech or SaaS organizations
• Experience supporting Sales and product teams
• Experience leading annual budgets, forecasts, and complex multi-year financial models aligned with strategic and operating plans for both revenue and expenses.
• Post-secondary education in business, economics, or other related field along with your CFA or MBA.
• Executive level communication experience including reporting, presentations, etc.
• Previous experience managing at least one direct report
• Advanced abilities in Excel
You'll Stand Out If You Bring Experience In or Knowledge of
• Netsuite, SQL, Salesforce
• Software integration
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full-time employees Show more details...
About FreshBooks
...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Finance Manager, Financial Planning and Analysis
As the Finance Manager, you will provide strategic financial planning and insightful performance analysis (ie focus on FP&A). You will identify, define, and benchmark key performance indicators to drive a culture of accountability and drive business insight. You will also build strong relationships with the senior leadership team to ensure alignment and operational excellence against our near and long-term objectives.
What You'll Do as a Finance Manager focused on FP&A
• Managing (for a key segment of the business) the forecast, budget, strategic plan, profitability analysis and financial systems integration.
• Owning and evolving the corporate financial model for the company for purposes of evaluating business sensitivities, funding requirements, and potential fundraising.
• Participating in the evaluation of proposed acquisitions, business opportunities, identify risks and challenges, and prepare recommendations to the senior executive team in line with our value proposition and objectives.
• Experience working with marketing, sales and product teams
• Developing and reporting on KPIs including variance meetings and the creation of management dashboards via SQL
• Developing Board and Investor presentations.
• Drive negotiations and maintain relationships with operational partners.
What You'll Bring to the Role
• 5+ years of financial planning & analysis experience, working in high growth Tech or SaaS organizations
• Experience supporting Sales and product teams
• Experience leading annual budgets, forecasts, and complex multi-year financial models aligned with strategic and operating plans for both revenue and expenses.
• Post-secondary education in business, economics, or other related field along with your CFA or MBA.
• Executive level communication experience including reporting, presentations, etc.
• Previous experience managing at least one direct report
• Advanced abilities in Excel
You'll Stand Out If You Bring Experience In or Knowledge of
• Netsuite, SQL, Salesforce
• Software integration
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full-time employees Show more details...
via Greenhouse
schedule_type: Full-time
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Sales Business Development Representative
You will be a key member of the Acquisition Sales team and will work closely with the Associate Director of Sales to ensure the growth and development of our key platform. You are a great relationship builder and problem solver with a hunter mentality. You will be the voice of FreshBooks as we execute and explore new channels of acquiring business.
What You'll Do as a Sales Business Development Representative
• Initiate contact with new potential customers through outbound prospecting/cold calls, and by responding to inquiries that are generated from our website
• Identify needs of the customer and qualify their interest
• Deliver qualified opportunities to the Sales Account Executives
• Set up meetings and demos
• Stay organized with our current Sales Cloud and other programs specific to the role
• Achieve the Daily/Weekly goals that are set out for the role
What You'll Bring to the Role
• You have experience dealing with potential and current customers
• You have a background in support, sales, or marketing communications and want to be coached to become a Sales Superstar
• Strong communication skills to effectively interact with potential customers and staff
• Outbound efforts do not intimidate you since it is the bulk of your day to day priorities
• You have a way about you that gets people to want to buy FreshBooks on the spot!
• You are organized and a self-starter. You are proactive, outgoing and have no fear of developing contacts
• You are a metric-driven individual with a high-reaching side. You want to grow your career in sales and are motivated by success
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.
#LI-Remote #LI-SR1 Show more details...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Sales Business Development Representative
You will be a key member of the Acquisition Sales team and will work closely with the Associate Director of Sales to ensure the growth and development of our key platform. You are a great relationship builder and problem solver with a hunter mentality. You will be the voice of FreshBooks as we execute and explore new channels of acquiring business.
What You'll Do as a Sales Business Development Representative
• Initiate contact with new potential customers through outbound prospecting/cold calls, and by responding to inquiries that are generated from our website
• Identify needs of the customer and qualify their interest
• Deliver qualified opportunities to the Sales Account Executives
• Set up meetings and demos
• Stay organized with our current Sales Cloud and other programs specific to the role
• Achieve the Daily/Weekly goals that are set out for the role
What You'll Bring to the Role
• You have experience dealing with potential and current customers
• You have a background in support, sales, or marketing communications and want to be coached to become a Sales Superstar
• Strong communication skills to effectively interact with potential customers and staff
• Outbound efforts do not intimidate you since it is the bulk of your day to day priorities
• You have a way about you that gets people to want to buy FreshBooks on the spot!
• You are organized and a self-starter. You are proactive, outgoing and have no fear of developing contacts
• You are a metric-driven individual with a high-reaching side. You want to grow your career in sales and are motivated by success
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.
#LI-Remote #LI-SR1 Show more details...
via Graduateland
schedule_type: Full-time
About FreshBooks
is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks... thrive in different working environments: Remote, onsite,
About FreshBooks
is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks... thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us. The Opportunity - Sales Business Development Representative
You will be a key member of the Acquisition Sales team and will work closely with the Associate Director of Sales to ensure the growth and development of our key platform. You are a great relationship builder and problem solver with a hunter mentality. You will be the voice of FreshBooks as we execute and explore new channels of acquiring business.
What You'll Do as a Sales Business Development Representative
• Initiate contact with new potential customers through outbound prospecting/cold calls, and by responding to inquiries that are generated from our website
• Identify needs of the customer and qualify their interest
• Deliver qualified opportunities to the Sales Account Executives
• Set up meetings and demos
• Stay organized with our current Sales Cloud and other programs specific to the role
• Achieve the Daily/Weekly goals that are set out for the role
What You'll Bring to the Role
• You have experience dealing with potential and current customers
• You have a background in support, sales, or marketing communications and want to be coached to become a Sales Superstar
• Strong communication skills to effectively interact with potential customers and staff
• Outbound efforts do not intimidate you since it is the bulk of your day to day priorities
• You have a way about you that gets people to want to buy FreshBooks on the spot!
• You are organized and a self-starter. You are proactive, outgoing and have no fear of developing contacts
• You are a metric-driven individual with a high-reaching side. You want to grow your career in sales and are motivated by success
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or .
#LI-Remote #LI-SR1 Show more details...
is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks... thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us. The Opportunity - Sales Business Development Representative
You will be a key member of the Acquisition Sales team and will work closely with the Associate Director of Sales to ensure the growth and development of our key platform. You are a great relationship builder and problem solver with a hunter mentality. You will be the voice of FreshBooks as we execute and explore new channels of acquiring business.
What You'll Do as a Sales Business Development Representative
• Initiate contact with new potential customers through outbound prospecting/cold calls, and by responding to inquiries that are generated from our website
• Identify needs of the customer and qualify their interest
• Deliver qualified opportunities to the Sales Account Executives
• Set up meetings and demos
• Stay organized with our current Sales Cloud and other programs specific to the role
• Achieve the Daily/Weekly goals that are set out for the role
What You'll Bring to the Role
• You have experience dealing with potential and current customers
• You have a background in support, sales, or marketing communications and want to be coached to become a Sales Superstar
• Strong communication skills to effectively interact with potential customers and staff
• Outbound efforts do not intimidate you since it is the bulk of your day to day priorities
• You have a way about you that gets people to want to buy FreshBooks on the spot!
• You are organized and a self-starter. You are proactive, outgoing and have no fear of developing contacts
• You are a metric-driven individual with a high-reaching side. You want to grow your career in sales and are motivated by success
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:
• Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or .
#LI-Remote #LI-SR1 Show more details...
via StartWire
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Support Specialist
You will be joining our award-winning Support team of 90+ incredible and motivated individuals whose passion it is to dig deep into issues and exceed the expectations of our customers. We go above and beyond to deliver the best possible customer experience every time.
You will be working a position that is primarily phone-support focused. You will be working remotely in one of our full time shifts from 9 - 5 pm PST. The shifts options we have available are Wed - Sun, Thurs - Mon or Sat - Wed.
For the first few months, you will be training between Mon - Fri, 9 - 5 pm EST, then you will gradually transition to your assigned schedule.
What You'll Do as a Support Specialist
• Go to great lengths to help customers find solutions. Some of our most common customer inquiries are: how to get started with FreshBooks, troubleshooting & set-up of online payments and billing-related issues.
• Execute Extraordinary Experiences Everyday (4E), so every customer leaves feeling valued and taken care of.
• Provide 4E service through our various support channels (Phones, Emails, Social, & Chat). This includes answering questions about the product, helping customers with product workflows, and investigating issues.
• Phone support: 70% of schedule*
• Email and other channel support: 25% of schedule*
• Other duties: 5% of schedule*
(*Subject to variance due to seasonal load. Not inclusive of scheduled breaks.)
• Empathize with small business owners who use FreshBooks, and communicate complex messages in an accessible, professional, and friendly manner
• Understand the main features of our application and keep up to date with product changes and enhancements
• Identify potential bugs and product enhancements through customer feedback and relay information appropriately to our Product and Development teams
• Understand our internal tools and resources, and how best to utilize them when troubleshooting complex issues
• Work collaboratively with our third-party integration partners
• Maintain the integrity of Support’s best practices
• Meet and exceed performance and quality metrics as defined in skills matrix
• Understand the fundamentals of Generally Accepted Accounting Principles (GAAP) and how they apply to our platform
What You'll Bring to the Role
• Problem Solving skills: you use your expert troubleshooting abilities to get to the bottom of issues. You are resourceful, curious and are okay living in the grey zone while you work to solve problems.
• Excellent Communication: you are able to craft messages that are accurate, clear and concise. We don’t follow scripts here so you will lean on your expert communication skills to connect with customers and deliver extraordinary experiences. Phones are a big part of this role so you should enjoy communication on the phone.
• Empathy: you care about other humans and are able to put yourself into the shoes of the owners who use FreshBooks, which drives you to take big steps towards finding a solution for each one of our users.
• Endurance & Resilience: you will energetically engage with ~25 customers daily, each with their own needs and feelings – and you can do it all with a smile!
• Internet Expertise: you know the interwebs and its many applications. Don’t worry – we will train you on the nitty gritty.
• Love for Learning: you don’t need to be an Accountant, we will train you on what you need to know, but you enjoy learning new things and are ok with diving into the unknown.
Please note, for remote positions it is expected that you have the below internet specifications (at a minimum) in order to support the systems required for your role:
• Stable Internet service provider (ISP)
• Router with wired connection (ethernet)
• Internet speed: Minimum download speed of 12 MB and upload speed of 10 MB
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits - Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter - Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱 Working Environments to Help You Thrive - Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders - We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth - 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com
#LI-CJ1 #LI-Remote Show more details...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Support Specialist
You will be joining our award-winning Support team of 90+ incredible and motivated individuals whose passion it is to dig deep into issues and exceed the expectations of our customers. We go above and beyond to deliver the best possible customer experience every time.
You will be working a position that is primarily phone-support focused. You will be working remotely in one of our full time shifts from 9 - 5 pm PST. The shifts options we have available are Wed - Sun, Thurs - Mon or Sat - Wed.
For the first few months, you will be training between Mon - Fri, 9 - 5 pm EST, then you will gradually transition to your assigned schedule.
What You'll Do as a Support Specialist
• Go to great lengths to help customers find solutions. Some of our most common customer inquiries are: how to get started with FreshBooks, troubleshooting & set-up of online payments and billing-related issues.
• Execute Extraordinary Experiences Everyday (4E), so every customer leaves feeling valued and taken care of.
• Provide 4E service through our various support channels (Phones, Emails, Social, & Chat). This includes answering questions about the product, helping customers with product workflows, and investigating issues.
• Phone support: 70% of schedule*
• Email and other channel support: 25% of schedule*
• Other duties: 5% of schedule*
(*Subject to variance due to seasonal load. Not inclusive of scheduled breaks.)
• Empathize with small business owners who use FreshBooks, and communicate complex messages in an accessible, professional, and friendly manner
• Understand the main features of our application and keep up to date with product changes and enhancements
• Identify potential bugs and product enhancements through customer feedback and relay information appropriately to our Product and Development teams
• Understand our internal tools and resources, and how best to utilize them when troubleshooting complex issues
• Work collaboratively with our third-party integration partners
• Maintain the integrity of Support’s best practices
• Meet and exceed performance and quality metrics as defined in skills matrix
• Understand the fundamentals of Generally Accepted Accounting Principles (GAAP) and how they apply to our platform
What You'll Bring to the Role
• Problem Solving skills: you use your expert troubleshooting abilities to get to the bottom of issues. You are resourceful, curious and are okay living in the grey zone while you work to solve problems.
• Excellent Communication: you are able to craft messages that are accurate, clear and concise. We don’t follow scripts here so you will lean on your expert communication skills to connect with customers and deliver extraordinary experiences. Phones are a big part of this role so you should enjoy communication on the phone.
• Empathy: you care about other humans and are able to put yourself into the shoes of the owners who use FreshBooks, which drives you to take big steps towards finding a solution for each one of our users.
• Endurance & Resilience: you will energetically engage with ~25 customers daily, each with their own needs and feelings – and you can do it all with a smile!
• Internet Expertise: you know the interwebs and its many applications. Don’t worry – we will train you on the nitty gritty.
• Love for Learning: you don’t need to be an Accountant, we will train you on what you need to know, but you enjoy learning new things and are ok with diving into the unknown.
Please note, for remote positions it is expected that you have the below internet specifications (at a minimum) in order to support the systems required for your role:
• Stable Internet service provider (ISP)
• Router with wired connection (ethernet)
• Internet speed: Minimum download speed of 12 MB and upload speed of 10 MB
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:
• 🩺 Comprehensive Health and Wellness Benefits - Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter - Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱 Working Environments to Help You Thrive - Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders - We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth - 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.
Closing
Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.
FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.
FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com
#LI-CJ1 #LI-Remote Show more details...
via Jooble
posted_at: 3 days agoschedule_type: Full-time
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working
About FreshBooks
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Support Specialist
You will be joining our award-winning Support team of 90+ incredible and motivated individuals whose passion it is to dig deep into issues and exceed the expectations of our customers. We go above and beyond to deliver the best possible customer experience every time.
You will be working a position that is primarily phone-support focused . We offer phone and email support from Monday - Sunday.
We are currently hiring bilingual English/Spanish Support Specialists who will work remotely in Pacific Time (PT).
You will be working remotely in one of our full time shifts between the hours of 9 - 5 pm PST. The shifts options we have available are Mon - Fri , Wed - Sun, Thurs - Mon or Sat-Wed.
Work hours are 9 am - 5 pm PST/PDT.
During the first few months, you will be training between Monday - Friday 9 am - 5 pm EST , then you will switch to your assigned schedule.
What You'll Do as a Support Specialist
• Go to great lengths when answering phone calls and email tickets to help customers find solutions to whatever problem they face (or could face in the future). Some of our most common customer inquiries are: how to get started with FreshBooks, troubleshooting & set-up of online payments and billing-related issues.
• Execute Extraordinary Experiences Everyday , so every customer leaves feeling valued and taken care of.
What You'll Bring to the Role
• Problem Solving skills : you use your expert troubleshooting abilities to get to the bottom of issues. You are resourceful, curious and are okay living in the grey zone while you work to solve problems.
• Excellent Communication : you are able to craft messages that are accurate, clear and concise. We don’t follow scripts here so you will lean on your expert communication skills to connect with customers and deliver extraordinary experiences. Phones are a big part of this role so you should enjoy communication on the phone.
• Empathy : you care about other humans and are able to put yourself into the shoes of the owners who use FreshBooks, which drives you to take big steps towards finding a solution for each one of our users.
• Endurance & Resilience : you will energetically engage with ~25 customers daily, each with their own needs and feelings – and you can do it all with a smile!
• Internet Expertise : you know the interwebs and its many applications. Don’t worry – we will train you on the nitty gritty.
• Love for Learning : you don’t need to be an Accountant, we will train you on what you need to know, but you enjoy learning new things and are ok with diving into the unknown.
Please note, for remote positions it is expected that you have the below internet specifications (at a minimum) in order to support the systems required for your role:
- Stable Internet service provider (ISP) - Router with wired connection (ethernet)- Internet speed: Minimum download speed of 12 MB and upload speed of 10 MB
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees Show more details...
FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we... know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.
The Opportunity - Support Specialist
You will be joining our award-winning Support team of 90+ incredible and motivated individuals whose passion it is to dig deep into issues and exceed the expectations of our customers. We go above and beyond to deliver the best possible customer experience every time.
You will be working a position that is primarily phone-support focused . We offer phone and email support from Monday - Sunday.
We are currently hiring bilingual English/Spanish Support Specialists who will work remotely in Pacific Time (PT).
You will be working remotely in one of our full time shifts between the hours of 9 - 5 pm PST. The shifts options we have available are Mon - Fri , Wed - Sun, Thurs - Mon or Sat-Wed.
Work hours are 9 am - 5 pm PST/PDT.
During the first few months, you will be training between Monday - Friday 9 am - 5 pm EST , then you will switch to your assigned schedule.
What You'll Do as a Support Specialist
• Go to great lengths when answering phone calls and email tickets to help customers find solutions to whatever problem they face (or could face in the future). Some of our most common customer inquiries are: how to get started with FreshBooks, troubleshooting & set-up of online payments and billing-related issues.
• Execute Extraordinary Experiences Everyday , so every customer leaves feeling valued and taken care of.
What You'll Bring to the Role
• Problem Solving skills : you use your expert troubleshooting abilities to get to the bottom of issues. You are resourceful, curious and are okay living in the grey zone while you work to solve problems.
• Excellent Communication : you are able to craft messages that are accurate, clear and concise. We don’t follow scripts here so you will lean on your expert communication skills to connect with customers and deliver extraordinary experiences. Phones are a big part of this role so you should enjoy communication on the phone.
• Empathy : you care about other humans and are able to put yourself into the shoes of the owners who use FreshBooks, which drives you to take big steps towards finding a solution for each one of our users.
• Endurance & Resilience : you will energetically engage with ~25 customers daily, each with their own needs and feelings – and you can do it all with a smile!
• Internet Expertise : you know the interwebs and its many applications. Don’t worry – we will train you on the nitty gritty.
• Love for Learning : you don’t need to be an Accountant, we will train you on what you need to know, but you enjoy learning new things and are ok with diving into the unknown.
Please note, for remote positions it is expected that you have the below internet specifications (at a minimum) in order to support the systems required for your role:
- Stable Internet service provider (ISP) - Router with wired connection (ethernet)- Internet speed: Minimum download speed of 12 MB and upload speed of 10 MB
Our Commitments to You
At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees Show more details...
via Tarta.ai
posted_at: 29 days agoschedule_type: Full-timework_from_home: 1
About FastBill
We are FastBill, a FinTech in Frankfurt that was founded in 2007 by René Maudrich and Christian Häfner with the goal of making accounting and billing as easy as never before for small businesses. That’s why we have developed fastbill.com - a leading SaaS-platform for billing, banking and accounting with a focus on automation...
Our team consists of about 30 members, who in part work in our office in Frankfurt, but also either
About FastBill
We are FastBill, a FinTech in Frankfurt that was founded in 2007 by René Maudrich and Christian Häfner with the goal of making accounting and billing as easy as never before for small businesses. That’s why we have developed fastbill.com - a leading SaaS-platform for billing, banking and accounting with a focus on automation...
Our team consists of about 30 members, who in part work in our office in Frankfurt, but also either from home or fully remotely. Diversity is important to us, and this shows in the composition of our team.
Since 2021, FastBill has been part of the Canadian company FreshBooks, which has made both our team and our work even more international. FreshBooks has further locations in Croatia, Mexico or the Netherlands.
Technology, team spirit and unfettered development are part of our DNA, and we continuously think about how we can live these values every day. Together, we have defined 5 core values that guide our work both with customers and each other. We simplify complexity, we communicate openly, we think big and start small, we are successful together and we never stop asking “why?”!
The Opportunity - Account Executive
What you’ll do
In tandem with our marketing team, you will convert Leads into satisfied customers. Your specific areas of responsibility will be:
• You make initial contact with Inbound-Leads via phone
• You continually develop and improve our Sales funnels and structures
• You document your calls and iteratively improve your process
What You'll Bring to the Role
You are proactive with a can-do attitude and feel equally at home when working independently or in a team. Communication is your strong suit, and because you are passionate about our product you have no issues to make others passionate about it as well. If the following applies to you, we should get to know each other:
• You have previous experience in the Sales space
• Your work is data-driven and goal-oriented
• You are a digital native and can explain terms like “cloud-based Saas-FinTech” to those who are not
• Experience in working with CRM-Tools is an asset, but not required
• You should be able to speak German on a native-speaker level and be proficient in English
Our Commitments to You
We provide a team-oriented, varied, and productive work environment and the ability to realize yourself and define FastBill as a brand. You will be an important part of our team in our modern office space in the heart of Frankfurt, or working remotely with others on our team. We also regularly get together for team events.
Besides this, you can expect:
• Open communication and straightforward decision making
• We clearly define in which areas you will have responsibility and in which you will receive guidance
• Opportunities for professional development and growth
• Flexible working hours and goal-oriented scheduling
• Additional benefits and perks like subsidized pension funds or coverage of gym membership (many other perks that you can find at the FastBill jobsite Show more details...
We are FastBill, a FinTech in Frankfurt that was founded in 2007 by René Maudrich and Christian Häfner with the goal of making accounting and billing as easy as never before for small businesses. That’s why we have developed fastbill.com - a leading SaaS-platform for billing, banking and accounting with a focus on automation...
Our team consists of about 30 members, who in part work in our office in Frankfurt, but also either from home or fully remotely. Diversity is important to us, and this shows in the composition of our team.
Since 2021, FastBill has been part of the Canadian company FreshBooks, which has made both our team and our work even more international. FreshBooks has further locations in Croatia, Mexico or the Netherlands.
Technology, team spirit and unfettered development are part of our DNA, and we continuously think about how we can live these values every day. Together, we have defined 5 core values that guide our work both with customers and each other. We simplify complexity, we communicate openly, we think big and start small, we are successful together and we never stop asking “why?”!
The Opportunity - Account Executive
What you’ll do
In tandem with our marketing team, you will convert Leads into satisfied customers. Your specific areas of responsibility will be:
• You make initial contact with Inbound-Leads via phone
• You continually develop and improve our Sales funnels and structures
• You document your calls and iteratively improve your process
What You'll Bring to the Role
You are proactive with a can-do attitude and feel equally at home when working independently or in a team. Communication is your strong suit, and because you are passionate about our product you have no issues to make others passionate about it as well. If the following applies to you, we should get to know each other:
• You have previous experience in the Sales space
• Your work is data-driven and goal-oriented
• You are a digital native and can explain terms like “cloud-based Saas-FinTech” to those who are not
• Experience in working with CRM-Tools is an asset, but not required
• You should be able to speak German on a native-speaker level and be proficient in English
Our Commitments to You
We provide a team-oriented, varied, and productive work environment and the ability to realize yourself and define FastBill as a brand. You will be an important part of our team in our modern office space in the heart of Frankfurt, or working remotely with others on our team. We also regularly get together for team events.
Besides this, you can expect:
• Open communication and straightforward decision making
• We clearly define in which areas you will have responsibility and in which you will receive guidance
• Opportunities for professional development and growth
• Flexible working hours and goal-oriented scheduling
• Additional benefits and perks like subsidized pension funds or coverage of gym membership (many other perks that you can find at the FastBill jobsite Show more details...
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