Most recent job postings at Freshdesk
via Startup Jobs schedule_type: Full-time
Freshdesk is looking for driven sales professionals with prior SaaS sales experience focused on our strategic customer base to drive upsell and cross sell of our broading product offerings. As a Strategic Account Manager, you will be playing a leading customer facing role in accelerating Freshdesk's revenue growth in the U.S and you will have the opportunity to help build Freshdesk's presence in... the U.S. market working in collaboration with the Freshdesk is looking for driven sales professionals with prior SaaS sales experience focused on our strategic customer base to drive upsell and cross sell of our broading product offerings. As a Strategic Account Manager, you will be playing a leading customer facing role in accelerating Freshdesk's revenue growth in the U.S and you will have the opportunity to help build Freshdesk's presence in... the U.S. market working in collaboration with the company's Development Center in India.

• Hunter/Farmer with 5-8 years experience in F1000 Account Sales and Account Management
• Ability to self generate opportunities
• Strong "relationship" sales person with proven track record selling 6 figure deals
• Ability to Interact with users through C-Level executives
• Preference for prior relationships in the assumed account portfolio
• Strong understanding of customer support and experience with the relevant processes a large organizations deals with
• Solid understanding of "Value" selling across various lines of business
• Proven quota over-achiever
• Excellent written and presentation skills
• Technical ability to work with PowerPoint, Adobe, Spreadsheets
• Solid "Strategy" setter with ability to set "vision" for the customer
• Background in selling to mid to large enterprises
• Four year university/college degree required

We'll be offering competitive salary, stock options, sales commission and benefits package for employees
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via Built In Colorado posted_at: 5 days agoschedule_type: Full-timesalary: 220K–300K a yearwork_from_home: 1
Company Description At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances... the goals of our employees, communities and the business. Freshworks Company Description

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances... the goals of our employees, communities and the business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

This position will be a part of the Strategic sales organization, that focuses on organizations with 5k+ employees. This is not a management position and is an individual contributor role.

We are looking for high-energy, driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our high-growth company. You will be part of the North American sales team responsible for new business within our strategic accounts segment. This includes expansion within an existing account base and new logo acquisition. The ideal candidate will be a tenacious, self-starter every day and have the opportunity to help build Freshworks' presence in the U.S. market and take your career to the next level!
• As a Strategic Sales Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the region
• You will develop new business opportunities within an assigned territory
• In this role you will advocate multiple Freshworks product lines targeted at companies with more than 5,000 employees
• As a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented
• Working hand-in-hand with our marketing team and our business development representatives, you will be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualification
• You will be partially responsible for helping your team of BDRs become successful
• Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
• Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor with your customers and prospects
• Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points
• Communicate constantly with other departments such as the marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes
• Use and administer available resources effectively, e.g., steering the business development and presales representatives to reach your individual sales goals
• Provide regular reporting of pipeline and forecasting to your Sales Manager
• Travel to customer locations and customer-focused events
• Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

Qualifications
• Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment, selling to large accounts
• Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous
• Experience managing the sales cycle from business champion to the C-level
• Experience managing and closing complex sales cycles; being an expert managing 90-day+ sales cycles and contract values of 100K to 1M+
• Highly motivated, with a driven personality and a positive attitude towards sales and CRM products
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise
• Understand complex customer requirements on both a business and technical level

Additional Information

Pay Range: $220,000—$300,000+ comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.

Summary of Freshworks Benefits: Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business
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via Ladders posted_at: 8 days agoschedule_type: Full-timesalary: 200K–250K a year
Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer... experience (CX, CRM) and employee experience (ITSM, HRSM). Freshworks Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer... experience (CX, CRM) and employee experience (ITSM, HRSM).

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Job Description

This is a high-impact individual contributor role that leverages a mix of thought leadership, domain expertise, deal support and relationship management. You will work as a CX evangelist who has proven leadership experience driving organization engagement and provide industry thought leadership around customer service transformation and change management. Reporting to the regional Director, CX Sales, North America, you will leverage a consultative framework to guide customers through their customer service transformation.
• Provide strategic deal support to our NA Field Sales organization helping position and sell our most strategic CX deals throughout the CX Sales funnel.
• Develop a deep understanding of customer’s CX technology stacks to guide customers through their CX transformation.
• Collaborate with the CX Sales team on product solutioning, messaging, change management, strategy, and thought leadership.
• Evangelize industry trends, both internally and externally, serving as the primary spokesperson at CX industry events.
• Partner with Freshworks CX Sales Strategist ensuring new features are relevant to the target segment.
• Serve as a trusted advisor to our customers/prospects, supporting them during full life-cycle implementations.

Qualifications
• 10+ years combined Customer Service Leadership and Consulting experience, and/or similar functions in enterprise software, professional services firm, or respected B2C/retail company.
• 5+ years of experience as the decision-maker working with IT organizations to deploy/optimize contact center/ customer support systems.
• Proven ability leading the change management of digital transformations and customer service systems implementation.
• Familiarity with NPS improvement program, Contact Rate reduction, Agent Productivity, key contact center metrics, and agent training and education.
• Understands tech stack and tools relevant to customer service organizations: WFM, QA/QM, CSAT, CRM, OMS, e-commerce, Digital, Data Warehouse, Analytics.
• 4-year university degree required (Bachelor’s).

Additional Information

The annual OTE range for this position is $220,000—$240,000 USD.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business
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via Startup Jobs schedule_type: Full-time
Please do not apply unless you are based in SF Bay Area as you will not be considered. Mid-Market Account Executive... In this hunter, quota-carrying sales role, we're seeking passionate and highly driven professionals with prior software / SaaS sales experience. The Enterprise Account Executive will play a leading role in accelerating Freshdesk's revenue growth in the U.S. Specifically, the Enterprise Account Executive will • Generate pipeline Please do not apply unless you are based in SF Bay Area as you will not be considered.

Mid-Market Account Executive...

In this hunter, quota-carrying sales role, we're seeking passionate and highly driven professionals with prior software / SaaS sales experience. The Enterprise Account Executive will play a leading role in accelerating Freshdesk's revenue growth in the U.S.

Specifically, the Enterprise Account Executive will

• Generate pipeline for Freshdesk's Mid-Market business
• Prospect, manage the sales process, and close new accounts in rapid cycles, in primarily insides sales environment
• Work closely with Freshdesk teams to quickly learn and communicate Freshdesk's value proposition clearly and effectively
• Sell multiple product-lines: Freshdesk (customer facing, multi-channel online helpdesk) and/or Freshservice (employee-facing, online IT service desk)
• Be part of the core U.S. team to represent Freshdesk at industry events

Requirements:

• 3-5 outbound sales experience, preferably in an insides sales, high velocity sales environment
• Proven track record of consistent quota attainment by month/quarter/year
• Mid-market software sales experience desired
• Team player, strong collaborator
• Consistent success with sales quota attainment
• Familiarity with CRM tools

Freshdesk offers competitive salary, stock options, sales commission and benefits package
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via Startup Jobs schedule_type: Full-time
Freshdesk’s North America sales team is on the front lines of helping organizations transform their business with exceptional customer service. Freshdesk cloud-based support products are delivering customer happiness at more than 50,000 companies in 145 countries. As a direct sales representative with a sales quota, you will play a major role in accelerating Freshdesk revenue growth with an... assigned list of enterprise accounts in your territory. Your Freshdesk’s North America sales team is on the front lines of helping organizations transform their business with exceptional customer service. Freshdesk cloud-based support products are delivering customer happiness at more than 50,000 companies in 145 countries. As a direct sales representative with a sales quota, you will play a major role in accelerating Freshdesk revenue growth with an... assigned list of enterprise accounts in your territory.

Your Responsibilities

- Develop a strategic plan to source and develop business opportunities at your assigned named accounts. - - Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points
- Cultivate relationships with executive level decision-makers and strive to become a trusted advisor and a partner at your named accounts
- Project credibility with knowledge of the customer service domain, and the potential of cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level
- Articulate Freshdesk's value proposition clearly and effectively. Understand competitive landscape
- Quickly learn and present Freshdesk products in collaboration with Pre-Sales
- Lead customers through an end-to-end sales cycle in collaboration with Freshdesk Pre-Sales and Support teams

Preferred Experience and Skills

- 8+ years of quota-carrying SaaS / b2b software sales experience as outbound / field sales executive
- Experience managing the sales cycle from business champion to the C-level
- Skilled at negotiating business terms with line-of-business, procurement teams and senior management
- Track record of over-achieving quota in past roles
- Experience managing and closing complex sales-cycles
- Experience selling into accounts with a 60-90+ day sales cycle and ACV of $100K-250K+
- Previous Sales Methodology training, CRM experience, and strong customer references preferred
Bachelor’s Degree

Freshdesk offers competitive salary, stock options, sales commission and benefits package
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via SmartRecruiters Job Search posted_at: 7 days agoschedule_type: Full-time
Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 60,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer... experience (CX, CRM) and employee experience (ITSM). Headquartered Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 60,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer... experience (CX, CRM) and employee experience (ITSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Allbirds, BlueNile, Bridgestone, Databricks, Klarna, NHS, OfficeMax and PhonePe.

Freshworks’ suite of products transform the way world class organizations collaborate with customers and co-workers, includes Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite) and Freshteam (HR Management System for growing teams).

Job Description

The Manager, Total Rewards Operations will ensure delivery of superior service to internal customers globally. This role will be responsible for supporting the Total Rewards COE in the implementation and administration of a comprehensive total rewards strategy and programs that will best represent Freshworks within the given market. This role may also be the global lead and/or process owner in regards to oversight and implementation of global or regional TR initiatives and programs. This role will manage and support all execution and ongoing administration aspects of the employee rewards program, including compensation, medical benefits, fringe benefits, work/life, retirement benefits and pay programs and policies. He or she will be responsible for providing input in the design phase to be used for evaluating and making recommendations on total rewards strategies to attract and retain talent.

Essential Duties and Responsibilities:
• Oversee the day to day operational activities of the team to ensure timely and accurate delivery of Total Rewards programs
• Coordinate across different teams to ensure workloads and deadlines are effectively managed
• Global HR lead for annual compensation processes
• In conjunction with HR Operations and IT participate in the implementation of system and process changes, quality controls and audit recommendations to ensure compliance with legislation, policies and procedures and continuous improvement.
• Leverage HR metrics and data, including making recommendations for enhancements and preparing periodic global summaries and presentations for leadership review. Goal is to demonstrate the value of Total Rewards initiatives, support continuous improvement, and inform business decisions
• Lead delivery of annual benefits enrollment processes
• Ensure the confidentiality, security and integrity of employee rewards and data records in accordance with legislation and country specific policies and procedures
• Partner with both global and regional Total Rewards COE team members and HR Business Partners to ensure coordination, alignment, and proactive issue management with regards to compensation, retirement benefits and health/welfare benefits
• Evaluate products, vendors, and programs related to the Total Rewards process, including obtaining and consolidating input from regions when selecting global products

Qualifications

Required:
• Bachelor’s degree in business, HR, or related discipline required
• 7+ years of HR experience overall; including at least 5 years in a total rewards and/or HR Operations-related role
• Expert knowledge with Microsoft Office suite (notably Excel)
• Knowledge of leading practices and trends in Total Rewards including compensation, benefits, and HR systems

Preferred Skills / Experience / Competencies:
• HR Information System experience preferred
• Presence to interact easily across all levels within the organization in a tactful, mature, and flexible manner
• Ability to work successfully with and stakeholders in building, leading and contribute to a successful Total Rewards function across a complex, global organization
• Ability to influence, partner, and develop productive relationships with COE partners and other parties to achieve necessary goals
• Excellent financial / business acumen and analytical abilities
• Experience in vendor management; selection of and negotiation with would be helpful
• Ability to work effectively in an environment subject to changing priorities and short deadlines
• Self-starter with a proactive and inquisitive nature who can anticipate and pre-empt problems
• Strong planning, organization, problem solving, and decision-making abilities
• Skilled in ethical decision-making and applying the principles of business conduct
• Can be trusted to maintain confidential information
• Excellent Communication and Customer Service orientation

Additional Information

The annual OTE range for this position is $120,000 - $170,000+. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESSP, Flexible PTO + paid time off, flexible spending, commuter benefits, work from home, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business
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via Denver, CO - Geebo posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Your Responsibilities: Generate new business opportunities to fuel our growth Create and prioritize... strategic target account lists within a defined territory Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Your
Responsibilities:
Generate new business opportunities to fuel our growth Create and prioritize... strategic target account lists within a defined territory Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling) Conduct high level conversations with senior executives in prospect accounts Evangelize Freshworks with passion and energy Achieve monthly quotas of closed business Initiate, develop and maintain executive level relationships and drive sales activities with key customers Understand target customers business needs, develop proposals and accurately articulate Freshworks' value proposition at the executive level Close complex transactions and be willing to get into the trenches with the team Preferred Experience and Skills:
4
years outbound quota carrying SaaS sales experience CRM/ITSM experience highly preferred Experience selling into the Mid-Atlantic territory Proven track record of consistent quota attainment by month/quarter/year Team player, strong collaborator Consistent success with sales quota attainment BDR/SDR previous prospecting experience is a plus! Excellent written/verbal communication skills Ability to understand customer needs and meet that need with a successful product sale Strong time management and organizational skills Bachelor's degree
Salary Range:
$80K -- $100K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications
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via Startup Jobs schedule_type: Full-time
Please do not apply unless you are based in SF Bay Area as you will not be considered. Freshdesk is looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our high growth company. You will act as part of the North America sales team hunting new business within specific territories. Ideal candidates should be eager to... advance in our organization by demonstrating their Please do not apply unless you are based in SF Bay Area as you will not be considered. Freshdesk is looking for high-energy, driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our high growth company. You will act as part of the North America sales team hunting new business within specific territories. Ideal candidates should be eager to... advance in our organization by demonstrating their ability to be tenacious self-starters every day. You will have the opportunity to help build Freshdesk's presence in the U.S. market and take your career to the next level!

What's in it for You

• The opportunity to generate new business opportunities to fuel our growth

• Create and prioritize strategic target account lists within a defined territory

• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)

• Conduct high level conversations with senior executives in prospect accounts

• Evangelize Freshdesk with passion and energy

• Achieve monthly quotas of qualified opportunities and closed business

Minimum Qualifications

• Bachelor's degree is strongly preferred

• 2-4 Years of full-time corporate sales experience (Software sales is a plus)

• 6 Months of corporate prospecting experience

Preferred Qualifications

• CRM experience

• Inside sales experience a plus

• Enterprise prospecting experience a plus

• Excellent written/verbal communication skills

• Strong problem solving skills

• Motivation, drive and a self-starting attitude

• Ability to work in a fast paced, team environment

• Ability to understand customer needs and meet that need with a successful product sale

• Good time management with strong organizational skills

We'll be offering competitive salary, stock options, sales commission and benefits package for employees
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via Startup Jobs schedule_type: Full-time
About Us Freshdesk Inc. is the leading provider of cloud-based customer engagement software. Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support customers through email, phone, websites, forums, and social media; Freshservice, a cloud-based service desk and IT service management solution; Hotline.io, an in-app support and engagement... platform for mobile-first businesses; and Freshsales, About Us

Freshdesk Inc. is the leading provider of cloud-based customer engagement software. Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support customers through email, phone, websites, forums, and social media; Freshservice, a cloud-based service desk and IT service management solution; Hotline.io, an in-app support and engagement... platform for mobile-first businesses; and Freshsales, a CRM solution and sales system for high-velocity sales teams. With powerful features, an intuitive interface and a freemium pricing model, Freshdesk’s products are widely used by teams and companies of all sizes, from SMB to enterprise. Based in San Bruno, California, with offices in Germany, the United Kingdom, Australia and India, Freshdesk is backed by Tiger Global Management, Accel Partners, and Google Capital. The company has over 80,000 customers around the world including 3M, Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

About The Position

• Support the sales team by taking a consultative role in customers’ evaluation processes, including making architectural recommendations, troubleshooting configuration issues, and managing correspondence with other Freshdesk functions
• Articulate and educate on technical concepts to a variety of audiences, including customer support leaders, IT operations professionals, and senior IT management
• Sell the value of Freshdesk various products using multiple formats/channels, including phone, presentation, and live/online product demonstrations

Position Deliverables

• Create and deliver custom product demonstrations to support the sales cycle
• Perform technical discovery with customer prospects and quickly architect/build proposed solutions using Freshdesk products
• Successfully manage and execute technical proof of concepts (POCs), on-site or remote
• Able to respond to functional and technical elements of RFIs/RFPs
• Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap
• Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
• Support Marketing with developer marketing and evangelism activities, including writing blogs, participating in demo-driven webinars, and speaking at industry events

Job Requirements

• 5+ years experience as a Sales Consultant within an enterprise software organization.
• Experience working on complex sales cycles, preferably from a Fortune 1000 context
• Ideally, experience selling CRM and Support, or related software
• Experience working with large and complex datasets, ability to quickly comprehend, tie together and utilize fragmented and often low quality data/sources for compelling custom content
• Knowledge of SaaS business model, SaaS technologies, and related applications
• Experience with ITSM and ITIL a big plus
• Experience with RDBMS, SQL and ETL concepts and technologies
• Experience with web dev technologies (JavaScript, HTML, CSS) a big plus
• Capable of working on a cross-functional team to solve business & tech problems
• Solid verbal, written, presentation and interpersonal communication skills
• Proven time management skills in a dynamic sales environment
• B.S. Information Systems, Computer Science, or equivalent work experience
• Highly driven individual with an execution focus and a strong sense of urgency
• Self-directed and resourceful / entrepreneurial experience and attitude
• Handle details accurately and in a timely manner.
• Willingness to travel approx 25% including on-sites with prospects & customers

Freshdesk offers competitive salary, stock options and benefits
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via Smart Recruiters Jobs posted_at: 5 days agoschedule_type: Full-time
Company Description • This role will require you to work onsite in the Company’s Denver office. Freshworks maintains a policy that all employees that work on-site must be fully vaccinated against Covid-19. If you have a legally required exception to being vaccinated, you may request a reasonable accommodation to be able to work onsite ... Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking Company Description
• This role will require you to work onsite in the Company’s Denver office. Freshworks maintains a policy that all employees that work on-site must be fully vaccinated against Covid-19. If you have a legally required exception to being vaccinated, you may request a reasonable accommodation to be able to work onsite
...
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description
• Generate new business opportunities in our enterprise accounts to fuel our growth
• Create and prioritize strategic target account lists within a defined territory
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
• Conduct high-level conversations with C-level executives and prospect accounts
• Schedule qualified meetings for Account Executive counterpart
• Meet and exceed monthly goals and key performance indicators
• Evangelize Freshworks with passion and energy
• Assist and close complex transactions and be willing to get into the trenches with the team

Qualifications
• 1-3 years outbound sales experience, preferably in an inside sales, BDR/SDR, high-velocity sales environment
• Team player, strong collaborator
• Consistent success with sales quota attainment
• CRM experience
• Excellent written/verbal communication skills
• Motivation, drive, and a self-starting attitude
• Ability to understand customer needs and meet that need with a successful product sale
• Strong time management and organizational
• Bachelor's Degree

Additional Information

Colorado Pay Range: $60,000-75,000+ comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.

Summary of Freshworks Benefits:

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business
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