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Most recent job postings at G2G
via ZipRecruiter
schedule_type: Full-timesalary: 13.25 an hour
Job Title: G2G Team Member - FT
Locations: Goodwill North Central Texas --- 4005 Campus Drive, Fort Worth, Texas 76119...
Salary: $13.25 per hour
Work Hours: FT (40 Hrs. per Week) Monday through Friday
Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD and 401(k)
General Job Duties: Assist with pick up of donations at donor homes or businesses. Use varied equipment to include but not to hand trucks,
Job Title: G2G Team Member - FT
Locations: Goodwill North Central Texas --- 4005 Campus Drive, Fort Worth, Texas 76119...
Salary: $13.25 per hour
Work Hours: FT (40 Hrs. per Week) Monday through Friday
Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD and 401(k)
General Job Duties: Assist with pick up of donations at donor homes or businesses. Use varied equipment to include but not to hand trucks, furniture dollies, totes. Assist driver while driver is operating vehicle with communications and paperwork. Meet public when accepting donated goods while maintaining a respectful appearance and attitude. Performs all necessary end of day functions including but not limited to cleaning of truck, completing all necessary departmental paperwork which is responsive to the requirements of Goodwill as well as to Federal, State, and private agencies with a need to know.
Specific Requirements: Sufficiently mobile to perform job duties. May be required to sit for extended periods of time. Ability to bend and twist. Ability to lift up to 50 lbs. without assistance. Must be able to communicate effectively with supervisors, co-workers and the public.
Physical Requirements: Walking, stooping, sitting, reaching 6 feet (or can with a ladder), pulling, pushing, lifting 50 pounds on a consistent basis, some heavier lifting required with assistance. Good physical stamina. Open availability to work varying schedule one hour prior to department opening and one hour after department closing 7 days a week. Ability to communicate clearly. Must be sufficiently mobile to work in the entire facility.
Legal Requirements: Documentation to satisfy I-9 requirements, background check, drug screen and physical examination.
Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations are provided for qualified individuals with disabilities.
• *For a full listing of job opportunities, please visit www.goodwillnorthcentraltexas.org Show more details...
Locations: Goodwill North Central Texas --- 4005 Campus Drive, Fort Worth, Texas 76119...
Salary: $13.25 per hour
Work Hours: FT (40 Hrs. per Week) Monday through Friday
Benefits: Company paid basic term life, Paid Time Off, voluntary medical, dental, vision, STD, LTD and 401(k)
General Job Duties: Assist with pick up of donations at donor homes or businesses. Use varied equipment to include but not to hand trucks, furniture dollies, totes. Assist driver while driver is operating vehicle with communications and paperwork. Meet public when accepting donated goods while maintaining a respectful appearance and attitude. Performs all necessary end of day functions including but not limited to cleaning of truck, completing all necessary departmental paperwork which is responsive to the requirements of Goodwill as well as to Federal, State, and private agencies with a need to know.
Specific Requirements: Sufficiently mobile to perform job duties. May be required to sit for extended periods of time. Ability to bend and twist. Ability to lift up to 50 lbs. without assistance. Must be able to communicate effectively with supervisors, co-workers and the public.
Physical Requirements: Walking, stooping, sitting, reaching 6 feet (or can with a ladder), pulling, pushing, lifting 50 pounds on a consistent basis, some heavier lifting required with assistance. Good physical stamina. Open availability to work varying schedule one hour prior to department opening and one hour after department closing 7 days a week. Ability to communicate clearly. Must be sufficiently mobile to work in the entire facility.
Legal Requirements: Documentation to satisfy I-9 requirements, background check, drug screen and physical examination.
Goodwill North Central Texas proudly provides Equal Employment Opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations are provided for qualified individuals with disabilities.
• *For a full listing of job opportunities, please visit www.goodwillnorthcentraltexas.org Show more details...
via ZipRecruiter
posted_at: 16 hours agoschedule_type: Full-time
Job Description - Server
Report To: General Manager, Manager
...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts,
Job Description - Server
Report To: General Manager, Manager
...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts, and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
• Ability to communicate with guests.
• Team player
• Reliable and flexible
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25 lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1-year experience in a high volume restaurant preferred Show more details...
Report To: General Manager, Manager
...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts, and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
• Ability to communicate with guests.
• Team player
• Reliable and flexible
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25 lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1-year experience in a high volume restaurant preferred Show more details...
via ZipRecruiter
posted_at: 16 hours agoschedule_type: Full-time
Job Description - Service Assistant
Report To: General Manager, Manager
...
Job Summary
Maintains entire interior and exterior of restaurant. Busses tables and washes dishes.
Job Functions
• Maintains landscape.
• Sweeps, scrubs and cleans curbs, building pad, and dumpster area.
• Racks, washes and sanitizes dishes, pots, pans, and utensils within prescribed standards for cleanliness and efficiency.
• Clears add cleans tables.
• Carries
Job Description - Service Assistant
Report To: General Manager, Manager
...
Job Summary
Maintains entire interior and exterior of restaurant. Busses tables and washes dishes.
Job Functions
• Maintains landscape.
• Sweeps, scrubs and cleans curbs, building pad, and dumpster area.
• Racks, washes and sanitizes dishes, pots, pans, and utensils within prescribed standards for cleanliness and efficiency.
• Clears add cleans tables.
• Carries hays of dishes to the dishroom and returns clean dishware to service areas.
• Cleans and organizes back of the house, e.g., sweeps and scrubs floors, removes garbage.
• Cleans and organizes front of the house, e,g., sweeps, vacuums, removes trash, cleans restrooms and parking lot.
• Completes deep cleaning duties (scrubs walls, cleans walk-in cooler/freezer, scrubs sidewalk, dumpster area).
• Stores and rotates stock,
• Assists other service personnel.
Accountabilities
• Dining room tables are cleared and sanitized. Pots, pans, dishes, glassware, ice, and utensils are maintained in adequate supply throughout shift.
• Front and back of the house are clean, organized and stocked at all times to ensure timely customer service. Restaurant exterior is clean, neat and organized.
Qualification Standards
• Ability to lift 30lbs required.
• Team player
• Reliable and flexible
• Bends, stoops, reaches, wipes and lifts.
• Must have sufficient mobility to move and/or operate in work area.
• Must work inside and outside.
• Must be able to observe wares to ensure health requirements for cleanliness are met.
• Must meet any state, county or municipal regulation pert4ining to health risk concerns about food handling.
• Minimum 6 months exped€noe preferred Show more details...
Report To: General Manager, Manager
...
Job Summary
Maintains entire interior and exterior of restaurant. Busses tables and washes dishes.
Job Functions
• Maintains landscape.
• Sweeps, scrubs and cleans curbs, building pad, and dumpster area.
• Racks, washes and sanitizes dishes, pots, pans, and utensils within prescribed standards for cleanliness and efficiency.
• Clears add cleans tables.
• Carries hays of dishes to the dishroom and returns clean dishware to service areas.
• Cleans and organizes back of the house, e.g., sweeps and scrubs floors, removes garbage.
• Cleans and organizes front of the house, e,g., sweeps, vacuums, removes trash, cleans restrooms and parking lot.
• Completes deep cleaning duties (scrubs walls, cleans walk-in cooler/freezer, scrubs sidewalk, dumpster area).
• Stores and rotates stock,
• Assists other service personnel.
Accountabilities
• Dining room tables are cleared and sanitized. Pots, pans, dishes, glassware, ice, and utensils are maintained in adequate supply throughout shift.
• Front and back of the house are clean, organized and stocked at all times to ensure timely customer service. Restaurant exterior is clean, neat and organized.
Qualification Standards
• Ability to lift 30lbs required.
• Team player
• Reliable and flexible
• Bends, stoops, reaches, wipes and lifts.
• Must have sufficient mobility to move and/or operate in work area.
• Must work inside and outside.
• Must be able to observe wares to ensure health requirements for cleanliness are met.
• Must meet any state, county or municipal regulation pert4ining to health risk concerns about food handling.
• Minimum 6 months exped€noe preferred Show more details...
via ZipRecruiter
posted_at: 13 days agoschedule_type: Full-time
Job Description - Host/Hostess
Report To: General Manager, Manager
...
Job Summary
Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.
Job Functions
• Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
• Collects payment from customers immediately, in accordance with established
Job Description - Host/Hostess
Report To: General Manager, Manager
...
Job Summary
Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.
Job Functions
• Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
• Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.
• Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
• Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
• Handles incoming telephone calls immediately, and takes to go orders as appropriate.
• Maintains proper supply of clean menus.
• Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
• Assists service personnel in clearing and setting tables.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
Accountabilities
• Customers are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company timing standards.
• Guest check transactions are handled properly, such that register totals balance at the end of the shift.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Ability to communicate with guests.
• Reliable and flexible
• Team player
• Must have sufficient mobility to move and/or operate in work area.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum 6 months experience as host/hostess or cashier Show more details...
Report To: General Manager, Manager
...
Job Summary
Greets and seats customers, receives payment and assists service personnel as needed to ensure customer satisfaction.
Job Functions
• Greets and welcomes all customers immediately upon arrival and verifies number in their party. Determines special needs, e.g., high chairs, special menus.
• Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately.
• Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day.
• Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
• Handles incoming telephone calls immediately, and takes to go orders as appropriate.
• Maintains proper supply of clean menus.
• Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
• Assists service personnel in clearing and setting tables.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
Accountabilities
• Customers are greeted and seated in the order in which they arrive in a pleasant and courteous manner following company timing standards.
• Guest check transactions are handled properly, such that register totals balance at the end of the shift.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Ability to communicate with guests.
• Reliable and flexible
• Team player
• Must have sufficient mobility to move and/or operate in work area.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum 6 months experience as host/hostess or cashier Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
Accountability
Reporting to the Area Director, the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality... and guest satisfaction. General Managers must have
Accountability
Reporting to the Area Director, the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality... and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their
accountability:
• Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
• Customer service focus from 9 am - 1 pm
• People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
• Working to create and maintain a respectful and enjoyable environment for our employees.
• Recruiting and selecting effectively.
• Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills for kitchen and FOH staff.
• Providing timely, constructive coaching and feedback.
• Restaurant Operations: Directs restaurant operations to ensure that Denny's/Coco's Brand Standards for food and facilities are consistently achieved. Does this by:
• Making sure food preparation, handling, and storage guidelines are consistently followed.
• Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
• Growth: Drives sales, guest count, and profit for the restaurant by:
• Developing and executing a local store marketing plan.
• Building strategic relationships in the community with civic, business, school, and professional organizations.
• Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
• Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved by:
• Scheduling properly using company systems and tools
• Effective food cost management
• Proper food and supply ordering
• Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
• Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
• Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
• Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the ADO or Human Resources Director, as appropriate.
• Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
• Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions. Focuses on the floor during 9 am - 1 pm peak business period.
• Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
• Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
• Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
• Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
• Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
• Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
• Must be able to lift a tray weighing up to 25 lbs
• Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, storerooms, service areas, walk-in coolers, and freezers
• Must be able to bend, stoop, reach, lift, and grasp
• Must be able to hear well in a loud environment to respond to employee and guest needs
• Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
• Must be able to operate point-of-sale system and differentiate between monetary denominations
• Must be able to work with all Denny's menu products
• Must be able to work with potentially hazardous chemicals
• Must have sufficient mobility to move and operate in confined work area
• Must be able to work inside and outside the restaurant
• Must be able to observe staff and all aspects of restaurant operations
• Must be able to stand and walk during an 8 to 10-hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
• Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
• Minimum of 3 years' experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
• Associate's or Bachelor's degree preferred or equivalent combination of education and experience
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
• Ability to communicate effectively, both orally and in writing, in the English language
• Possesses basic math skills (add, subtract, multiply, divide)
• Places a value on diversity and shows respect for others
• Proven ability to problem solve and handle high-stress situations
• Interprets financial statements and understands contributing factors
• Identifies and anticipates opportunities for improvement and implements corrective action steps 11. Must be able to perform job duties of every position
• Must be prepared to multitask in accordance with the demands of the business
• Ability to work weekends, holidays, evenings, and additional shifts as needed
• Available to travel, to include occasional overnight and airline travel when applicable
• Licensed to operate an automobile without hours of operations restrictions
• Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
• Guests First
• They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
• Embrace Openness
• Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
• Proud of Our Heritage
• We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
• Hungry to Win
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
• The Power of We
Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice Show more details...
Reporting to the Area Director, the General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement, and a strong commitment to hospitality... and guest satisfaction. General Managers must have a strong commitment to and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the General Manager must be successful to meet their
accountability:
• Guests: Makes sure that all Restaurant Managers and employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
• Customer service focus from 9 am - 1 pm
• People: Attracts, hires, develops, coaches, and retains Restaurant Managers and hourly employees to ensure an engaged, high-performing team. Does so by:
• Working to create and maintain a respectful and enjoyable environment for our employees.
• Recruiting and selecting effectively.
• Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills for kitchen and FOH staff.
• Providing timely, constructive coaching and feedback.
• Restaurant Operations: Directs restaurant operations to ensure that Denny's/Coco's Brand Standards for food and facilities are consistently achieved. Does this by:
• Making sure food preparation, handling, and storage guidelines are consistently followed.
• Enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
• Growth: Drives sales, guest count, and profit for the restaurant by:
• Developing and executing a local store marketing plan.
• Building strategic relationships in the community with civic, business, school, and professional organizations.
• Ensuring timely and quality implementation of all Divisional and National marketing promotions and co-op marketing initiatives.
• Financials: Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved by:
• Scheduling properly using company systems and tools
• Effective food cost management
• Proper food and supply ordering
• Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
• Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
• Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
• Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Involves support resources, such as the ADO or Human Resources Director, as appropriate.
• Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
• Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions. Focuses on the floor during 9 am - 1 pm peak business period.
• Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
• Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
• Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
• Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
• Leadership Courage: Acts and leads with conviction; stands up for self and team appropriately. Speaks up professionally and promptly to address issues and provide solutions. Gives others direct, timely, and constructive feedback.
• Business Acumen: Knows how the business works and how it relates to the marketplace. Open to innovative ways to achieve solutions to move the business forward. Sees the "big picture"; understands how operational and support functions work together for the growth and success of the business.
Essential Functions
• Must be able to lift a tray weighing up to 25 lbs
• Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in office, storerooms, service areas, walk-in coolers, and freezers
• Must be able to bend, stoop, reach, lift, and grasp
• Must be able to hear well in a loud environment to respond to employee and guest needs
• Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
• Must be able to operate point-of-sale system and differentiate between monetary denominations
• Must be able to work with all Denny's menu products
• Must be able to work with potentially hazardous chemicals
• Must have sufficient mobility to move and operate in confined work area
• Must be able to work inside and outside the restaurant
• Must be able to observe staff and all aspects of restaurant operations
• Must be able to stand and walk during an 8 to 10-hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
• Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
• Minimum of 3 years' experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
• Associate's or Bachelor's degree preferred or equivalent combination of education and experience
• Food Safety Manager certification required
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
• Ability to communicate effectively, both orally and in writing, in the English language
• Possesses basic math skills (add, subtract, multiply, divide)
• Places a value on diversity and shows respect for others
• Proven ability to problem solve and handle high-stress situations
• Interprets financial statements and understands contributing factors
• Identifies and anticipates opportunities for improvement and implements corrective action steps 11. Must be able to perform job duties of every position
• Must be prepared to multitask in accordance with the demands of the business
• Ability to work weekends, holidays, evenings, and additional shifts as needed
• Available to travel, to include occasional overnight and airline travel when applicable
• Licensed to operate an automobile without hours of operations restrictions
• Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
• Guests First
• They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
• Embrace Openness
• Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
• Proud of Our Heritage
• We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
• Hungry to Win
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
• The Power of We
Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
POSITION TITLE: Restaurant Manager
REPORTS TO: General Manager...
POSITION STATUS: Exempt
POSITION REQUIREMENTS: 50 – 55 hrs per week / Nights, Weekends, & Holidays (Required)
POSITION SUMMARY:
This position with General Manager’s guidance is responsible to support all elements of day-to-day operations; including increasing sales, meeting profit objectives, execution of the new program, and ensuring guest satisfaction. Other duties may be
POSITION TITLE: Restaurant Manager
REPORTS TO: General Manager...
POSITION STATUS: Exempt
POSITION REQUIREMENTS: 50 – 55 hrs per week / Nights, Weekends, & Holidays (Required)
POSITION SUMMARY:
This position with General Manager’s guidance is responsible to support all elements of day-to-day operations; including increasing sales, meeting profit objectives, execution of the new program, and ensuring guest satisfaction. Other duties may be assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• In conjunction with the General Manager, supports the General Manager in the development of restaurant operating plans supportive of company and market strategies which will achieve business growth (sales and profit) and guest satisfaction.
• Works closely with General Manager to plans, schedules, and analyzes unit's staffing needs, ensuring sufficient development and training of all employees.
• Exercises discretion in addressing the changing demands of the business.
• Ensures that all menu items are prepared and served in accordance with Brand Standards.
• Supports General Manager with maintaining proper inventory levels for both food and nonfood items in accordance with company guidelines using correct ordering procedures and efficient usage and yield application.
• Ensures guest satisfaction through directing operational execution of proper service in a clean and pleasant environment. Makes changes to the operation as necessary to ensure guest satisfaction. Enforces Brand Standards service requirements.
• Investigates customer feedback, coordinates response and provides guidance to management and employees to improve customer service.
• Responsible to maintain and uphold all Brand’s Corporate Brand Standards, Recipe standards and best practices in our restaurants.
• Responsible to maintain and uphold compliance with all applicable local, state and federal laws and regulations in our restaurants.
• Ensures that proper management procedures and practices for the facility and equipment are adhered to through preventive maintenance, energy conservation, repairs, security measures, and that safety and sanitation requirements are met. Meets all food safety standards.
• Embodies, promotes and teaches Mancha's values and policies at all times in all aspects of
restaurant operations.
• Participates in the recruitment and selection of restaurant management. Supports the General Manager in the recruitment, interviewing, and selection process of hourly employees. Maintains accurate and complete paperwork relating to restaurant and personnel administrative requirements.
• With the guidance of General Manager, responsible for the controllable expenses focusing on labor standard, cash, R & M, food costs, and other operating expenses. Understands financial reports and supports the General Manager in the development and implementation plans for areas needing improvement.
• Maintains awareness of local market trends, competitive stance, and opportunities. Works
closely with General Manager to select and implement appropriate local restaurant marketing programs, with assistance and guidance from the District Manager and field support representatives.
• Creates and maintains a positive work environment, ensuring open communications. Communicates employee relations issues or problems to the District Manager and Human
Resources. Administers disciplinary process according to established procedures.
• Demonstrates commitment to a high level of service and hospitality. Responds to concerns and complaints in a professional and non-defensive manner.
• Influences supervisors, subordinates and peers effectively. Manages disagreements and
conflicts in an open, constructive and timely manner.
• Strong leadership skills and high level of flexibility is required.
HOSPITALITY & GUEST SERVICE SKILLS
All Mancha employees are expected to provide customer service that is extra ordinary and exceeds the expectations of our guests. Employees are required to follow established policies and guidelines that go beyond simply smiling, greeting, and being nice to guests. Going above and beyond encompasses attitudes, respect, and flexibility. Mancha employees are expected to have a positive “can-do” attitude; to treat others with respect, and easily adjust to changes in the workplace.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required. Strong knowledge of restaurant’s operations. Ability to successfully provide day to day results. Ability to evaluate and positively impact the environment. Ability to provide on-the-job training for others. Adequate presentation skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
Responsible for between 15 - 50 subordinates. This number will be determined by restaurant volume.
EDUCATION and/or EXPERIENCE
High School Diploma and 3-5 years of management experience. College degree preferred and/or
equivalent combination of education and experience. Basic computer skills are required.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business literature. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work 50 – 55 hours per week; stand talk or hear and taste or smell. The employee frequently is required to walk and hands to finger, handle or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, and extreme heat. The noise level in the work environment is usually moderate Show more details...
REPORTS TO: General Manager...
POSITION STATUS: Exempt
POSITION REQUIREMENTS: 50 – 55 hrs per week / Nights, Weekends, & Holidays (Required)
POSITION SUMMARY:
This position with General Manager’s guidance is responsible to support all elements of day-to-day operations; including increasing sales, meeting profit objectives, execution of the new program, and ensuring guest satisfaction. Other duties may be assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• In conjunction with the General Manager, supports the General Manager in the development of restaurant operating plans supportive of company and market strategies which will achieve business growth (sales and profit) and guest satisfaction.
• Works closely with General Manager to plans, schedules, and analyzes unit's staffing needs, ensuring sufficient development and training of all employees.
• Exercises discretion in addressing the changing demands of the business.
• Ensures that all menu items are prepared and served in accordance with Brand Standards.
• Supports General Manager with maintaining proper inventory levels for both food and nonfood items in accordance with company guidelines using correct ordering procedures and efficient usage and yield application.
• Ensures guest satisfaction through directing operational execution of proper service in a clean and pleasant environment. Makes changes to the operation as necessary to ensure guest satisfaction. Enforces Brand Standards service requirements.
• Investigates customer feedback, coordinates response and provides guidance to management and employees to improve customer service.
• Responsible to maintain and uphold all Brand’s Corporate Brand Standards, Recipe standards and best practices in our restaurants.
• Responsible to maintain and uphold compliance with all applicable local, state and federal laws and regulations in our restaurants.
• Ensures that proper management procedures and practices for the facility and equipment are adhered to through preventive maintenance, energy conservation, repairs, security measures, and that safety and sanitation requirements are met. Meets all food safety standards.
• Embodies, promotes and teaches Mancha's values and policies at all times in all aspects of
restaurant operations.
• Participates in the recruitment and selection of restaurant management. Supports the General Manager in the recruitment, interviewing, and selection process of hourly employees. Maintains accurate and complete paperwork relating to restaurant and personnel administrative requirements.
• With the guidance of General Manager, responsible for the controllable expenses focusing on labor standard, cash, R & M, food costs, and other operating expenses. Understands financial reports and supports the General Manager in the development and implementation plans for areas needing improvement.
• Maintains awareness of local market trends, competitive stance, and opportunities. Works
closely with General Manager to select and implement appropriate local restaurant marketing programs, with assistance and guidance from the District Manager and field support representatives.
• Creates and maintains a positive work environment, ensuring open communications. Communicates employee relations issues or problems to the District Manager and Human
Resources. Administers disciplinary process according to established procedures.
• Demonstrates commitment to a high level of service and hospitality. Responds to concerns and complaints in a professional and non-defensive manner.
• Influences supervisors, subordinates and peers effectively. Manages disagreements and
conflicts in an open, constructive and timely manner.
• Strong leadership skills and high level of flexibility is required.
HOSPITALITY & GUEST SERVICE SKILLS
All Mancha employees are expected to provide customer service that is extra ordinary and exceeds the expectations of our guests. Employees are required to follow established policies and guidelines that go beyond simply smiling, greeting, and being nice to guests. Going above and beyond encompasses attitudes, respect, and flexibility. Mancha employees are expected to have a positive “can-do” attitude; to treat others with respect, and easily adjust to changes in the workplace.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required. Strong knowledge of restaurant’s operations. Ability to successfully provide day to day results. Ability to evaluate and positively impact the environment. Ability to provide on-the-job training for others. Adequate presentation skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
Responsible for between 15 - 50 subordinates. This number will be determined by restaurant volume.
EDUCATION and/or EXPERIENCE
High School Diploma and 3-5 years of management experience. College degree preferred and/or
equivalent combination of education and experience. Basic computer skills are required.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business literature. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work 50 – 55 hours per week; stand talk or hear and taste or smell. The employee frequently is required to walk and hands to finger, handle or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, and extreme heat. The noise level in the work environment is usually moderate Show more details...
via ZipRecruiter
schedule_type: Full-time
We are looking for a Cook for one of our full service restaurants at Country Pride.
Duties and Responsibilities...
• Practice Safety as Priority #1 for your restaurant team and customers
• Set up broiler, fryer and grill stations according to the line check sheets and schematics.
• Prepare all products to the specifications requested by guests and company guidelines
• Prepares food in accordance with food safety guidelines; Follows presentation
We are looking for a Cook for one of our full service restaurants at Country Pride.
Duties and Responsibilities...
• Practice Safety as Priority #1 for your restaurant team and customers
• Set up broiler, fryer and grill stations according to the line check sheets and schematics.
• Prepare all products to the specifications requested by guests and company guidelines
• Prepares food in accordance with food safety guidelines; Follows presentation standards and waste control procedures
• Keep area neat, clean and stocked
• Positively impact the life of customer, co-workers and yourself
Qualifications
• A dedicated individual who works well with others and is excited to be part of our team!
• Kitchen preparation and grill experience
• Experience working in a restaurant environment
• Meet the requirements for the needed physical tasks with or without accommodation
Pay Range
$12.50 - 13.00per hour
Our travel centers serve thousands every day; not onetraveler is the same and our team must reflect that. We can "return everytraveler to the road better than they came" only by understanding andcelebrating individualism. TravelCenters of America is proud to be an equalopportunity workplace. We are committed to equal employment opportunityregardless race, color, religion, creed, national or ethnic origin, age,marital status, familial status, ancestry, sex, gender, pregnancy, genderidentity or expression, sexual orientation, mental or physical disability,handicap, military service or Veteran status, genetic information or membershipin any other category protected by applicable federal, state or local law. AtTravelCenters of America, we invite everyone to make themselves at home Show more details...
Duties and Responsibilities...
• Practice Safety as Priority #1 for your restaurant team and customers
• Set up broiler, fryer and grill stations according to the line check sheets and schematics.
• Prepare all products to the specifications requested by guests and company guidelines
• Prepares food in accordance with food safety guidelines; Follows presentation standards and waste control procedures
• Keep area neat, clean and stocked
• Positively impact the life of customer, co-workers and yourself
Qualifications
• A dedicated individual who works well with others and is excited to be part of our team!
• Kitchen preparation and grill experience
• Experience working in a restaurant environment
• Meet the requirements for the needed physical tasks with or without accommodation
Pay Range
$12.50 - 13.00per hour
Our travel centers serve thousands every day; not onetraveler is the same and our team must reflect that. We can "return everytraveler to the road better than they came" only by understanding andcelebrating individualism. TravelCenters of America is proud to be an equalopportunity workplace. We are committed to equal employment opportunityregardless race, color, religion, creed, national or ethnic origin, age,marital status, familial status, ancestry, sex, gender, pregnancy, genderidentity or expression, sexual orientation, mental or physical disability,handicap, military service or Veteran status, genetic information or membershipin any other category protected by applicable federal, state or local law. AtTravelCenters of America, we invite everyone to make themselves at home Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-time
Job Description - Server
Report To: General Manager, Manager
...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts,
Job Description - Server
Report To: General Manager, Manager
...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts, and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
• Ability to communicate with guests.
• Team player
• Reliable and flexible
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25 lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1-year experience in a high volume restaurant preferred Show more details...
Report To: General Manager, Manager
...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts, and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
• Ability to communicate with guests.
• Team player
• Reliable and flexible
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25 lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1-year experience in a high volume restaurant preferred Show more details...
via Salary.com
schedule_type: Full-time
Job Description - Server
Report To: General Manager, Manager...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts,
Job Description - Server
Report To: General Manager, Manager...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts, and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
• Ability to communicate with guests.
• Team player
• Reliable and flexible
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25 lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1-year experience in a high volume restaurant preferred
Brand: Denny's
Address: 501 Altman St Ely, NV - 89301
Property Description: 9285 Dennys
Property Number: 9285 Show more details...
Report To: General Manager, Manager...
Job Summary
Greets customers and serves food and beverage orders in a friendly and efficient manner.
Job Functions
• Greets all customers, applies suggestive selling techniques, records orders, ensures prompt placement of orders, follows up to ensure guest satisfaction and removes unneeded dishes and utensils (i.e. follows the complete service cycle).
• Prepares appetizers, desserts, and beverages for customers.
• Greets and seats customers in the order in which they arrive and introduces feature of the day.
• Collects payment from customers in accordance with established cash handling procedures.
• Clears remaining items from tables; cleans and presets tables.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Resolves guest complaints and notifies management of any complaints received.
Accountabilities
Customer are greeted and served food and beverages in a pleasant and courteous manner, following company service cycle and timing
standards.
Qualification Standards
• Must be able to observe and differentiate between monetary denominations.
• Must be able to observe and ensure the product is prepared and presented in accordance with company requirements,
• Ability to communicate with guests.
• Team player
• Reliable and flexible
• Must have sufficient mobility to move and/or operate in work area.
• Lifts and carries food trays weighing up to 25 lbs.
• Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling.
• Minimum of 1-year experience in a high volume restaurant preferred
Brand: Denny's
Address: 501 Altman St Ely, NV - 89301
Property Description: 9285 Dennys
Property Number: 9285 Show more details...
via ZipRecruiter
posted_at: 9 days agoschedule_type: Full-time
Accountability
Reporting to the General Manager, Restaurant Managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience, and upholding service and quality standards. Along with 1 - 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant... Managers will support the General Manager who has total
Accountability
Reporting to the General Manager, Restaurant Managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience, and upholding service and quality standards. Along with 1 - 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant... Managers will support the General Manager who has total accountability for the success of the restaurant. Restaurant Managers will be required to work day and night shifts, weekends, and holidays as the schedules are rotated. Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs. Restaurant Managers must have a strong commitment to guest satisfaction and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities:
1. Guests: Makes sure that all employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
2. People: Works with the General Manager to attract, hire, develop, coach, and retain hourly employees to ensure an engaged, high-performing team. Does so by:
• Working to create and maintain a respectful and enjoyable environment for our employees.
• Assisting effectively with recruiting and selecting.
• Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
• Providing timely, constructive coaching and feedback.
3. Restaurant Operations: Assists the General Manager by overseeing assigned shifts to ensure that Denny's Brand Standards for food and service are consistently achieved. Does this by making sure that guest service, food preparation, handling, and storage guidelines are constantly followed.
4. Restaurant Sanitation: Assists the General Manager by overseeing assigned shifts to ensure that Denny's Brand Standards for restaurant sanitation are consistently achieved. Does this by enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
5. Financials: Assists the General Manager in interpreting financial and operational reports and schedules. Works with the General Manager to identify gaps in operating performance and to develop solutions to ensure that controllable profit goals are achieved.
6. Growth: Helps drive sales, guest count, and profit for the restaurant by developing relationships in the community with civic, business, school, and professional organizations.
7. Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
8. Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
9. Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
10. Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Brings appropriate issues to the attention of the General Manager, recommends correction, and participates in the resolution as required.
11. Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
1. Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions.
2. Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
3. Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
4. Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
5. Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
6. Planning, Prioritizing, and Organizing: Is able to identify and focus on critical priorities. Manages time and resources of self and team effectively. Creates focus, obtains resources, and eliminates roadblocks.
Essential Functions
1. Must be able to lift a tray weighing up to 25 lbs
2. Must be able to lift and carry supplies and equipment weighing up to 60 lbs and place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
3. Must be able to bend, stoop, reach, lift, and grasp
4. Must be able to hear well in a loud environment to respond to employee and guest needs
5. Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
6. Must be able to operate point-of-sale system and differentiate between monetary denominations
7. Must be able to work with all Denny's menu products
8. Must be able to work around potentially hazardous chemicals
9. Must have sufficient mobility to move and operate in confined work area
10. Must work inside and outside
11. Must be able to observe staff and all aspects of restaurant operations
12. Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
13. Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
1. Minimum of 2 years experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
2. Associate's or Bachelor's degree preferred or equivalent combination of education and experience
3. Food Safety Manager certification required
4. Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
5. Ability to communicate effectively, both orally and in writing, in the English language
6. Possesses basic math skills (add, subtract, multiply, divide)
7. Places a value on diversity and shows respect for others
8. Proven ability to problem solve and handle high stress situations
9. Ability to interpret financial statements and understand contributing factors
10. Must be able to perform job duties of every position
11. Must be prepared to multitask in accordance with the demands of the business
12. Ability to identify and anticipate opportunities and implement corrective action steps
13. Ability to work weekends, holidays, and evenings
14. Periodic travel to include occasional overnight travel and airline travel when applicable
15. Licensed to operate an automobile without hours of operations restrictions
16. Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
1. Guests First
They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
2. Embrace Openness
Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
3. Proud of Our Heritage
We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
4. Hungry to Win
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
5. The Power of We
Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice Show more details...
Reporting to the General Manager, Restaurant Managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience, and upholding service and quality standards. Along with 1 - 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant... Managers will support the General Manager who has total accountability for the success of the restaurant. Restaurant Managers will be required to work day and night shifts, weekends, and holidays as the schedules are rotated. Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs. Restaurant Managers must have a strong commitment to guest satisfaction and exhibit Denny's Guiding Principles when interacting with others.
Job Responsibilities
These are areas of performance in which the Restaurant Manager must be successful to meet their accountabilities:
1. Guests: Makes sure that all employees put "Guests First" to ensure a respectful and enjoyable environment, satisfied guests, and repeat business.
2. People: Works with the General Manager to attract, hire, develop, coach, and retain hourly employees to ensure an engaged, high-performing team. Does so by:
• Working to create and maintain a respectful and enjoyable environment for our employees.
• Assisting effectively with recruiting and selecting.
• Using corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills.
• Providing timely, constructive coaching and feedback.
3. Restaurant Operations: Assists the General Manager by overseeing assigned shifts to ensure that Denny's Brand Standards for food and service are consistently achieved. Does this by making sure that guest service, food preparation, handling, and storage guidelines are constantly followed.
4. Restaurant Sanitation: Assists the General Manager by overseeing assigned shifts to ensure that Denny's Brand Standards for restaurant sanitation are consistently achieved. Does this by enforcing sanitary practices for the general cleanliness and maintenance of the restaurant.
5. Financials: Assists the General Manager in interpreting financial and operational reports and schedules. Works with the General Manager to identify gaps in operating performance and to develop solutions to ensure that controllable profit goals are achieved.
6. Growth: Helps drive sales, guest count, and profit for the restaurant by developing relationships in the community with civic, business, school, and professional organizations.
7. Security: Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets.
8. Asset Management: Monitors to ensure that proper cash handling and inventory management procedures are in place to protect and conserve company assets.
9. Compliance: Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations.
10. Problem Resolution: Proactively ensures that problems are addressed and resolved (such as customer complaints, employee relations issues, facilities or security issues, etc.). Brings appropriate issues to the attention of the General Manager, recommends correction, and participates in the resolution as required.
11. Teamwork: Performs other duties as needed or assigned; willingly assists others without being asked.
Competencies
1. Focusing on Guests: Has a "Guests First" mindset. Understands who his/her guests are and is dedicated to exceeding their expectations. Puts guests firsts while balancing the needs and priorities of the business to create win/win solutions.
2. Driving for Results: Is "Hungry To Win" for self, team, and Brand. Pushes self and others for results that move the business forward. Can be counted on to meet or exceed goals successfully.
3. Working Collaboratively: Values and lives the "Power of We" through words and actions. Works well with all people - guests, franchisees, support employees, supervisors, subordinates, peers, vendors, etc. Is able to build and effectively manage productive relationships. Recognizes individual's contributions and works with and through others to achieve common goals.
4. Personal Accountability and Decision Making: Earns the respect and trust of others by taking initiative and honoring commitments. Makes timely, informed decisions and owns outcomes for those decisions. Is open to new and differing perspectives when making a decision. Understands the impact of his/her words and actions and strives to be a positive influence on others.
5. Managing Talent: Understands the Denny's family is our most important asset and sees each member of the team as a valuable part of the whole. Surrounds self with the best team and makes tough, yet timely and appropriate, people decisions. Provides effective, timely feedback and coaching. Selects strong, competent candidates and is able to develop strong leaders by providing challenging assignments.
6. Planning, Prioritizing, and Organizing: Is able to identify and focus on critical priorities. Manages time and resources of self and team effectively. Creates focus, obtains resources, and eliminates roadblocks.
Essential Functions
1. Must be able to lift a tray weighing up to 25 lbs
2. Must be able to lift and carry supplies and equipment weighing up to 60 lbs and place items on high and low shelves in office, store rooms, service areas, walk-in coolers, and freezers
3. Must be able to bend, stoop, reach, lift, and grasp
4. Must be able to hear well in a loud environment to respond to employee and guest needs
5. Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
6. Must be able to operate point-of-sale system and differentiate between monetary denominations
7. Must be able to work with all Denny's menu products
8. Must be able to work around potentially hazardous chemicals
9. Must have sufficient mobility to move and operate in confined work area
10. Must work inside and outside
11. Must be able to observe staff and all aspects of restaurant operations
12. Must be able to stand and walk during an 8 to 10 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
13. Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
1. Minimum of 2 years experience in restaurant, hospitality, or retail management; additional operations and/or leadership experience strongly preferred
2. Associate's or Bachelor's degree preferred or equivalent combination of education and experience
3. Food Safety Manager certification required
4. Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
5. Ability to communicate effectively, both orally and in writing, in the English language
6. Possesses basic math skills (add, subtract, multiply, divide)
7. Places a value on diversity and shows respect for others
8. Proven ability to problem solve and handle high stress situations
9. Ability to interpret financial statements and understand contributing factors
10. Must be able to perform job duties of every position
11. Must be prepared to multitask in accordance with the demands of the business
12. Ability to identify and anticipate opportunities and implement corrective action steps
13. Ability to work weekends, holidays, and evenings
14. Periodic travel to include occasional overnight travel and airline travel when applicable
15. Licensed to operate an automobile without hours of operations restrictions
16. Has reliable transportation in order to meet banking obligations
Denny's Guiding Principles
1. Guests First
They're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.
2. Embrace Openness
Open means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.
3. Proud of Our Heritage
We are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.
4. Hungry to Win
At Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.
5. The Power of We
Our Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.
This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.
Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice Show more details...
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