Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
Gemini
Gemini.com is a leading cryptocurrency exchange and custodian platform that enables users to buy, sell, and store digital assets. Founded in 2014 by the Winklevoss twins, Gemini aims to provide a secure and regulated environment for individuals and institutions to engage in the rapidly growing world of cryptocurrencies. With a strong focus on compliance and customer protection, Gemini is licensed as a trust company and regulated by the New York State Department of Financial Services. The platform offers a user-friendly interface, advanced trading features, and access to a wide range of cryptocurrencies. Gemini prioritizes security and transparency, earning the trust of both individual and institutional investors in the crypto space.
The Chicago Board Options Exchange (CBOE) uses Gemini today “as the basis for the daily settlement for the bitcoin futures.” It is meant for those trading larger size to be able to source liquidity.whiteboardcrypto.comGemini initially began to facilitate the purchase and storage of Bitcoin and in 2017 became the first exchange to launch bitcoin futures contracts.
USD Coin (USDC): USD Coin is stablecoin, meaning that its value is pegged to another asset such as the U.S. dollar. USDC is among the most actively traded stablecoins on the Gemini platform.seekingalpha.comWhile Dogecoin is well known, its trading volume on Gemini’s platform is dwarfed by the trading activity of other cryptocurrencies including Ethereum and Bitcoin.
“Gemini is committed to helping drive more education and offer innovations that remove barriers of entry for consumers who want access to crypto such as bitcoin," Tiwana said.consumeraffairs.comPravjit Tiwana, chief technology officer (CTO) at Gemini, says cryptocurrencies achieved a breakout in 2021, with 44% of cryptocurrency owners buying a digital currency for the first time.
-
EncryptedSite is Encrypted
-
CountryHosted in United States
-
Latitude\Longitude37.751 / -97.822 Google Map
-
Traffic rank#14,114 Site Rank
-
Site age30 yrs old
-
Site Owner informationWhois info
Website is Safe
Site is not blacklisted
-
FoundedOctober 25, 2015
-
OwnerGemini Trust Company, LLC
-
Key peopleCameron Winklevoss,(,Co-founder,),Tyler Winklevoss,(,Co-founder,)
-
LocationNew York City,,,New York,,,United States
-
CurrencyCryptocurrencies,,,Fiat currencies
-
TypeCryptocurrency exchange
Traffic rank
#14,114
#14,114
Site age
30 yrs
30 yrs
Location
United States
United States
Popular Questions for Gemini
Newest job postings for Gemini
via AngelList
posted_at: 12 hours agoschedule_type: Full-time
Empower the Individual Through Crypto
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York
Empower the Individual Through Crypto
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.
Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.
At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
The Department: Marketing
The Role: Analyst, Community Management
Gemini is looking for a motivated crypto enthusiast with a deep understanding of the social media landscape to join as our Community Management Analyst. They will be responsible for supporting community engagement for both Gemini and Nifty Gateway on Twitter, Reddit, and Discord.
The ideal candidate will be ingrained in the Web3 ecosystem, further develop our communities through new initiatives like Twitter Spaces, and Reddit AMAs, and communicate with these important communities in an appropriate brand tone. This is a unique opportunity to grow an audience, shape the voice and tone, and have an impact in building out new initiatives and improving existing ones.
Responsibilities:
• Create a community content calendar of initiatives including Twitter Spaces, Discord and Reddit AMAs, etc.
• Interact with our community across platforms, and encourage and engage in positive conversations.
• Work with the Customer Support and Frauds team to resolve customer issues and address their questions that come in through Twitter DMs and Reddit threads.
• Track and analyze engagement.
• Collaborate with design and marketing on campaigns to drive engagement.
• Understand the social media universe and stay current with trends to achieve the best performance.
Qualifications:
• Proven track record of social media community building, preferably for a Web3 company.
• Bias for action to tackle new initiatives and solve customer problems.
• Deep understanding of the social media landscape; both short and long-term trends.
• Passionate about crypto and Web3.
It Pays to Work Here The compensation & benefits package for this role includes:
• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off
Salary Range: The base salary range for this role is between $66,000 - $84,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
#LI-REMOTE
#LI-GR1
Gemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.
You can view their website at https://gemini.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.
Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.
At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
The Department: Marketing
The Role: Analyst, Community Management
Gemini is looking for a motivated crypto enthusiast with a deep understanding of the social media landscape to join as our Community Management Analyst. They will be responsible for supporting community engagement for both Gemini and Nifty Gateway on Twitter, Reddit, and Discord.
The ideal candidate will be ingrained in the Web3 ecosystem, further develop our communities through new initiatives like Twitter Spaces, and Reddit AMAs, and communicate with these important communities in an appropriate brand tone. This is a unique opportunity to grow an audience, shape the voice and tone, and have an impact in building out new initiatives and improving existing ones.
Responsibilities:
• Create a community content calendar of initiatives including Twitter Spaces, Discord and Reddit AMAs, etc.
• Interact with our community across platforms, and encourage and engage in positive conversations.
• Work with the Customer Support and Frauds team to resolve customer issues and address their questions that come in through Twitter DMs and Reddit threads.
• Track and analyze engagement.
• Collaborate with design and marketing on campaigns to drive engagement.
• Understand the social media universe and stay current with trends to achieve the best performance.
Qualifications:
• Proven track record of social media community building, preferably for a Web3 company.
• Bias for action to tackle new initiatives and solve customer problems.
• Deep understanding of the social media landscape; both short and long-term trends.
• Passionate about crypto and Web3.
It Pays to Work Here The compensation & benefits package for this role includes:
• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off
Salary Range: The base salary range for this role is between $66,000 - $84,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
#LI-REMOTE
#LI-GR1
Gemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.
You can view their website at https://gemini.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
via AngelList
posted_at: 1 day agoschedule_type: Full-time
Empower the Individual Through Crypto
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York
Empower the Individual Through Crypto
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.
Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.
At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
The Department: Compliance
Compliance at Gemini is a team dedicated to managing the next generation of financial crime prevention in a complex and evolving regulatory environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting-edge tools and processes.
The Role: Analyst, Compliance (Institutional Onboarding)
Gemini is looking for a smart, friendly individual who is organized, detail-oriented and eager to contribute to a world-class Compliance team. The ideal candidate will be a self-starter and quick study who is comfortable working within the fast-paced environment of a growing FinTech firm. This is a unique opportunity to make a real, immediate impact in an exciting new technology at an industry leading firm well-positioned for success.
Responsibilities:
• Perform institutional and retail customer on-boarding using CDD and EDD research efforts and strategies as well as utilizing sound judgment and strong decision-making.
• Draft and send RFIs directly to customers as needed.
• Review issues escalated by external compliance personnel.
• Identify potential red flags at onboarding and escalate as appropriate.
• Work cross-functionally and globally with teams across the enterprise to address compliance related issues.
• Facilitate customer requested account modifications.
• Perform ad-hoc special projects as required.
Minimum Qualifications:
• BA/BS degree or international equivalent.
• 1-2 years of experience in the financial services industry with a focus on AML/CTF compliance.
• Strong understanding of KYC requirements and best practices.
• Previous experience performing customer onboarding, including assessment of customer risk.
• Excellent written and verbal communication skills with a strong attention to detail.
• Track record of success and results, ideally in a high-growth or entrepreneurial environment.
• Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions as needed.
Preferred Qualifications:
• Advanced degree/certifications, e.g., JD, CAMS, CFE.
• Working knowledge of digital asset trading and blockchain technology, including previous experience working with blockchain analytics tools.
• Familiarity with building out Confluence pages.
• Spanish and/or Portuguese language ability.
• Comfort with an ever-changing regulatory landscape and fast-paced business environment.
• Experience working with business and project management tools such as Looker and JIRA.
It Pays to Work Here The compensation & benefits package for this role includes:
• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off
Salary Range: The base salary range for this role is between $66,000 - $92,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
#LI-REMOTE
Gemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.
You can view their website at https://gemini.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.
Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.
At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
The Department: Compliance
Compliance at Gemini is a team dedicated to managing the next generation of financial crime prevention in a complex and evolving regulatory environment. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting-edge tools and processes.
The Role: Analyst, Compliance (Institutional Onboarding)
Gemini is looking for a smart, friendly individual who is organized, detail-oriented and eager to contribute to a world-class Compliance team. The ideal candidate will be a self-starter and quick study who is comfortable working within the fast-paced environment of a growing FinTech firm. This is a unique opportunity to make a real, immediate impact in an exciting new technology at an industry leading firm well-positioned for success.
Responsibilities:
• Perform institutional and retail customer on-boarding using CDD and EDD research efforts and strategies as well as utilizing sound judgment and strong decision-making.
• Draft and send RFIs directly to customers as needed.
• Review issues escalated by external compliance personnel.
• Identify potential red flags at onboarding and escalate as appropriate.
• Work cross-functionally and globally with teams across the enterprise to address compliance related issues.
• Facilitate customer requested account modifications.
• Perform ad-hoc special projects as required.
Minimum Qualifications:
• BA/BS degree or international equivalent.
• 1-2 years of experience in the financial services industry with a focus on AML/CTF compliance.
• Strong understanding of KYC requirements and best practices.
• Previous experience performing customer onboarding, including assessment of customer risk.
• Excellent written and verbal communication skills with a strong attention to detail.
• Track record of success and results, ideally in a high-growth or entrepreneurial environment.
• Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions as needed.
Preferred Qualifications:
• Advanced degree/certifications, e.g., JD, CAMS, CFE.
• Working knowledge of digital asset trading and blockchain technology, including previous experience working with blockchain analytics tools.
• Familiarity with building out Confluence pages.
• Spanish and/or Portuguese language ability.
• Comfort with an ever-changing regulatory landscape and fast-paced business environment.
• Experience working with business and project management tools such as Looker and JIRA.
It Pays to Work Here The compensation & benefits package for this role includes:
• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off
Salary Range: The base salary range for this role is between $66,000 - $92,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
#LI-REMOTE
Gemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.
You can view their website at https://gemini.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
via AngelList
posted_at: 1 day agoschedule_type: Full-time
Empower the Individual Through Crypto
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York
Empower the Individual Through Crypto
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.
Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.
At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
The Department: Credit Card Operations
Credit Card Operations is a critical team that plays a vital role in ensuring the operations strategy and performance delivers a superior experience while also hitting loss mitigation goals. The team manages customer support, collections and back office operations.
The Role: Lead Program Manager
At Gemini, our program managers work alongside the brightest minds in a fast-paced and evolving industry. They develop excellent service standards and work with our external vendors to meet those standards. We are looking for an intelligent, self-motivated, personable hands-on individual who is hungry and eager to learn. The ideal candidate is a highly organized, detail-oriented, self-starter with the desire to make an immediate impact and the ability to work through the unexpected. You will be part of building and running the Gemini Credit Card Operations (Customer Service, Collections, Back office) and have the chance to make a significant impact on scaling of operations in support of the Gemini Credit Card.
Responsibilities:
• Day to day POC for vendor operations (Customer Support, Disputes and Collections)
• Manage weekly/ monthly calls and performance review with key vendors
• Monitor vendor performance
• Assist in generation and review of monthly reporting
• Identify improvement opportunities in the operations/the customer experience and plan and execute activities to pursue these opportunities
• Serve as an escalation point for vendor and customer issues
• Assist the Head of Operations with customer support strategy and implementation
• Develop/maintain procedures and process documentation
Qualifications:
• Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
• 8+ years of experience
• Financial service experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in fast paced changing environments
• Attention to detail
• Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies
Preferred Qualifications:
• Credit Card operations experience
• Customer service or collections experience
• Six sigma experience
It Pays to Work Here The compensation & benefits package for this role includes:
• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off
Salary Range: The base salary range for this role is between $137,000 - $192,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
#LI-REMOTE
Gemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.
You can view their website at https://gemini.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
Gemini is a crypto exchange and custodian that allows customers to buy, sell, store, and earn more than 30 cryptocurrencies like bitcoin, bitcoin cash, ether, litecoin, and Zcash. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York State... Department of Financial Services and the New York Banking Law. Gemini was founded in 2014 by twin brothers Cameron and Tyler Winklevoss to empower the individual through crypto.
Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we want to help you buy, sell, and store your bitcoin and cryptocurrency. Crypto is not just a technology, it's a movement.
At Gemini, our mission is to empower the individual and that includes giving our employees flexibility of choice — our Office Optional Policy allows employees to choose to work from one of our physical locations or from home.
The Department: Credit Card Operations
Credit Card Operations is a critical team that plays a vital role in ensuring the operations strategy and performance delivers a superior experience while also hitting loss mitigation goals. The team manages customer support, collections and back office operations.
The Role: Lead Program Manager
At Gemini, our program managers work alongside the brightest minds in a fast-paced and evolving industry. They develop excellent service standards and work with our external vendors to meet those standards. We are looking for an intelligent, self-motivated, personable hands-on individual who is hungry and eager to learn. The ideal candidate is a highly organized, detail-oriented, self-starter with the desire to make an immediate impact and the ability to work through the unexpected. You will be part of building and running the Gemini Credit Card Operations (Customer Service, Collections, Back office) and have the chance to make a significant impact on scaling of operations in support of the Gemini Credit Card.
Responsibilities:
• Day to day POC for vendor operations (Customer Support, Disputes and Collections)
• Manage weekly/ monthly calls and performance review with key vendors
• Monitor vendor performance
• Assist in generation and review of monthly reporting
• Identify improvement opportunities in the operations/the customer experience and plan and execute activities to pursue these opportunities
• Serve as an escalation point for vendor and customer issues
• Assist the Head of Operations with customer support strategy and implementation
• Develop/maintain procedures and process documentation
Qualifications:
• Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
• 8+ years of experience
• Financial service experience
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in fast paced changing environments
• Attention to detail
• Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies
Preferred Qualifications:
• Credit Card operations experience
• Customer service or collections experience
• Six sigma experience
It Pays to Work Here The compensation & benefits package for this role includes:
• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off
Salary Range: The base salary range for this role is between $137,000 - $192,000 in New York City, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
#LI-REMOTE
Gemini focuses on Financial Services, Virtual Currency, Bitcoin, and Cryptocurrency. Their company has offices in New York City and New York. They have a mid-size team that's between 51-200 employees.
You can view their website at https://gemini.com/ or find them on Twitter, Facebook, LinkedIn, and Product Hunt Show more details...
Search trends for Gemini
Norton safe Web