Gladly.com is a customer service platform that helps businesses provide exceptional customer experiences. The website offers an overview of the company and its innovative solutions. Gladly.com places a strong emphasis on personalized customer service, aiming to build stronger connections between businesses and their customers. Through its intuitive and user-friendly interface, companies can streamline their support operations across various channels, such as phone, email, chat, and social media. With Gladly.com, businesses can gain insights into customer preferences and history, enabling them to provide more tailored and efficient service. The website showcases Gladly.com's commitment to customer-centricity and its mission to transform the way companies interact with their customers.

gogladly.comThis Privacy Notice applies to the Gladly Platform and is intended to comply with the European Union’s (“EU”) General Data Protection Regulation (“GDPR”).

Top industries that use Gladly for contact-center are Retail (10)Marketing (7)Sustainability (6) . Around the world in 2022, over 109 companies have started using Gladly as contact-center tool.slintel.comGladly competes with 143 competitor tools in contact-center category. The top alternatives for Gladly contact-center tool are Wix with 55.88%Zendesk with 16.57%Desk.com Chat with 10.86% market share.

Not only can you export data into your Segment warehouse, but you can also send the exported data into your other enabled Segment Destinations. This source is maintained by Gladly.segment.comThe Gladly Source is an Event Cloud Source that can be used to track when your customers open or closed a conversation with an agent.