Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
Most recent job postings at gov
via TechGig
posted_at: 25 days agoschedule_type: Full-time
This Product Trainer role lives within the customer engagement arm of the Granicus GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.As a Product Trainer, youll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer
This Product Trainer role lives within the customer engagement arm of the Granicus GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.As a Product Trainer, youll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on... supporting documentation.During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.What your impact will look like here Master the GovQA Product Family Platform youll be an internal expert on the productCreate training plans and facilitate training sessions for Semi-Annual Training ConferencesTrain and enable customers to utilize the GovQA Public Records Software via online training sessionsFacilitate webinars for current and prospective customersProvides additional consulting and training services as need arisesProactively improve and design training resources and collateral for clients and internal peersIdentifies and troubleshoots training environment challenges and escalates as appropriateWork closely with Project Managers that interface with customers alongside you - to advise on progress and share ideasEffectively communicate your insights and plans to cross-functional team membersInteract with both internal team members and external customers (end-users)Ensure training deadlines are met and produce on-time project deliverablesSecurity Requirement Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.You will love this job if you have 3 5 years of experience working in software/tech, specifically around user training facilitationProven track record of developing and maintaining reference-able customer relationshipsYou are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisionsYou can work both independently and as a member of cross-functional teams, some remoteYou have a basic understanding of technology and the ability to learn new technologies quicklyYou have a passion for customersYou have a relentless commitment to doing the most valuable work firstYou have a track record of functioning well in a fast-paced, dynamic environment with competing demandsYou have excellent communications skills listening, verbal, and writtenYou have the ability to create efficiencies in daily processesYou help drive your teams successYou value the importance of user experienceYou will ensure timely and thorough communication of strategy, deliverable status, and results
Show more details...
via Find Professional Jobs
schedule_type: Contractor
The Company
Serving the People Who Serve the People...
Granicus is driven by the excitement of building, implementing, and maintainingtechnology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech
The Company
Serving the People Who Serve the People...
Granicus is driven by the excitement of building, implementing, and maintainingtechnology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Implementation Consultant role lives within the customer engagement arm of the Granicus’ GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As an Implementation Consultant, you’ll be an expert on the GovQA Platform and a key partner in the successful implementation of Legislative Management projects for new client projects and existing customers upgrading or adding to their system. Implementation Consultants work with our most established public sector clients to ensure they are maximizing their use of Granicus SaaS products. Expert product knowledge, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. Candidates should bring a consultative approach and a “whatever it takes” attitude to ensure client success.
During customer implementations, your role will collaborate with Technical Consultants and Trainers to ensure the GovQA customer is provided with an implementation best suited for them.
What your impact will look like here
• Manage multiple Granicus projects on schedule and with high quality from kick-off to launch
• Maintain project plans including status, issues and opportunities for assigned implementations
• Advocate and evangelize “best practices” to ensure long term success and value for Granicus clients
• Ensure implementations meet client specific missions and solve core challenges around digital communications
• Facilitate online client trainings
• Manage system-wide projects in partnership with Product Development
• Ability to deploy all GovQA products for small to medium sized clients
• Other duties as assigned
You will love this job if you have
• 3 – 5 years of experience working in software/tech, specifically with Implementations
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills – listening, verbal, and written
• You help drive your team’s success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company’s information security program.
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Company
• Serving the People Who Serve the People
• Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
• Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
• Want to know more? See more of what we do here.
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $65,000-75,000 USD
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
– Flexible Time Off
– Medical (includes an option that is paid 100% by Granicus!), Dental Vision Insurance
– 401(k) plan with matching contribution
– Paid Parental Leave
– Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and ADD Insurance
– Group legal coverage
– And more!
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
Originally posted on Himalayas
Source ⇲
Remote jobs from Himalayas Show more details...
Serving the People Who Serve the People...
Granicus is driven by the excitement of building, implementing, and maintainingtechnology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Implementation Consultant role lives within the customer engagement arm of the Granicus’ GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As an Implementation Consultant, you’ll be an expert on the GovQA Platform and a key partner in the successful implementation of Legislative Management projects for new client projects and existing customers upgrading or adding to their system. Implementation Consultants work with our most established public sector clients to ensure they are maximizing their use of Granicus SaaS products. Expert product knowledge, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. Candidates should bring a consultative approach and a “whatever it takes” attitude to ensure client success.
During customer implementations, your role will collaborate with Technical Consultants and Trainers to ensure the GovQA customer is provided with an implementation best suited for them.
What your impact will look like here
• Manage multiple Granicus projects on schedule and with high quality from kick-off to launch
• Maintain project plans including status, issues and opportunities for assigned implementations
• Advocate and evangelize “best practices” to ensure long term success and value for Granicus clients
• Ensure implementations meet client specific missions and solve core challenges around digital communications
• Facilitate online client trainings
• Manage system-wide projects in partnership with Product Development
• Ability to deploy all GovQA products for small to medium sized clients
• Other duties as assigned
You will love this job if you have
• 3 – 5 years of experience working in software/tech, specifically with Implementations
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills – listening, verbal, and written
• You help drive your team’s success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company’s information security program.
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Company
• Serving the People Who Serve the People
• Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
• Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
• Want to know more? See more of what we do here.
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $65,000-75,000 USD
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
– Flexible Time Off
– Medical (includes an option that is paid 100% by Granicus!), Dental Vision Insurance
– 401(k) plan with matching contribution
– Paid Parental Leave
– Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and ADD Insurance
– Group legal coverage
– And more!
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
Originally posted on Himalayas
Source ⇲
Remote jobs from Himalayas Show more details...
via OPTnation
schedule_type: Full-timesalary: 259K–499K a year
JOB DESCRIPTION
What You'll Do Develop and execute test cases for new product enhancements Identify areas of risk and mitigate those areas to ensure stable releases Ensure quality criteria is met for all areas before product release Other duties as assigned...
Who You Are Bachelors degree in Computer Science/Information Technology or related field; or software test related experience/knowledge Familiarity with the python programming language Familiarity
JOB DESCRIPTION
What You'll Do Develop and execute test cases for new product enhancements Identify areas of risk and mitigate those areas to ensure stable releases Ensure quality criteria is met for all areas before product release Other duties as assigned...
Who You Are Bachelors degree in Computer Science/Information Technology or related field; or software test related experience/knowledge Familiarity with the python programming language Familiarity and experience with relational databases and SQL Familiarity and experience with automated testing executing automated test scripts using Selenium IDE 1 years of software testing experience in a professional software development environment 1 years experience in a web-based testing environment Experience with exploratory/edge/corner testing techniques and risk-based testing
Strong attention to detail Ability to multitask prioritize and quickly adjust in a rapidly changing environment Familiarity working within an agile software development process Experience with cross-browser and mobile device compatibility testing Experience testing web services like REST & GraphQL Experience in a SaaS environment Familiarity working with asynchronous queueing systems
JOB FUNCTION IT Software Software Products & Services INDUSTRY IT-Hardware/Networking Telecom SPECIALIZATION Quality Assurance/Testing
QUALIFICATION Any Graduate
EMPLOYMENT TYPE Full Time
KEY SKILLS selenium ide information technology manual testing Show more details...
What You'll Do Develop and execute test cases for new product enhancements Identify areas of risk and mitigate those areas to ensure stable releases Ensure quality criteria is met for all areas before product release Other duties as assigned...
Who You Are Bachelors degree in Computer Science/Information Technology or related field; or software test related experience/knowledge Familiarity with the python programming language Familiarity and experience with relational databases and SQL Familiarity and experience with automated testing executing automated test scripts using Selenium IDE 1 years of software testing experience in a professional software development environment 1 years experience in a web-based testing environment Experience with exploratory/edge/corner testing techniques and risk-based testing
Strong attention to detail Ability to multitask prioritize and quickly adjust in a rapidly changing environment Familiarity working within an agile software development process Experience with cross-browser and mobile device compatibility testing Experience testing web services like REST & GraphQL Experience in a SaaS environment Familiarity working with asynchronous queueing systems
JOB FUNCTION IT Software Software Products & Services INDUSTRY IT-Hardware/Networking Telecom SPECIALIZATION Quality Assurance/Testing
QUALIFICATION Any Graduate
EMPLOYMENT TYPE Full Time
KEY SKILLS selenium ide information technology manual testing Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
via Jobilize
posted_at: 8 days agoschedule_type: Full-time
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech
The Company Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and... inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
This Product Trainer role lives within the customer engagement arm of the Granicus' GovQA product family and is a key member of the Implementation Services (IS) team. This highly visible role helps existing and new customers transform the public records experience.
As a Product Trainer, you'll be an expert on the GovQA platform, and a key partner in the successful training initiatives across the United States. Your role is key to the complete customer life cycle, starting as early as pre-sale, by facilitating monthly webinars to educate current and prospective customers about the capabilities of our public records software, and ending with collaboration with our Training Team Lead and Sr Tech Writer in creation of content that can be accessed through our LMS post-implementation.
Your role is responsible for the creation, maintenance, and facilitation of all GovQA training curriculum. This includes, but is not limited to, presentations, webinars, scripts, videos, and collaboration on supporting documentation.
During customer implementations, your role will support Implementation Consultants, Project Manager, Sr Technical Writer and the Training Team Lead to ensure the GovQA customer is provided with training best suited for their implementation. Additionally, you will participate in State and County Enterprise Implementations in addition to the monthly webinars and customer training conferences.
What your impact will look like here
• Master the GovQA Product Family Platform - you'll be an internal expert on the product
• Create training plans and facilitate training sessions for Semi-Annual Training Conferences
• Train and enable customers to utilize the GovQA Public Records Software via online training sessions
• Facilitate webinars for current and prospective customers
• Provides additional consulting and training services as need arises
• Proactively improve and design training resources and collateral for clients and internal peers
• Identifies and troubleshoots training environment challenges and escalates as appropriate
• Work closely with Project Managers that interface with customers alongside you - to advise on progress and share ideas
• Effectively communicate your insights and plans to cross-functional team members
• Interact with both internal team members and external customers (end-users)
• Ensure training deadlines are met and produce on-time project deliverables
Security Requirement
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
You will love this job if you have
• 3 - 5 years of experience working in software/tech, specifically around user training facilitation
• Proven track record of developing and maintaining reference-able customer relationships
• You are able to work with multiple cross-functional teams to build and evaluate business cases to support product investment decisions
• You can work both independently and as a member of cross-functional teams, some remote
• You have a basic understanding of technology and the ability to learn new technologies quickly
• You have a passion for customers
• You have a relentless commitment to doing the most valuable work first
• You have a track record of functioning well in a fast-paced, dynamic environment with competing demands
• You have excellent communications skills - listening, verbal, and written
• You have the ability to create efficiencies in daily processes
• You help drive your team's success
• You value the importance of user experience
• You will ensure timely and thorough communication of strategy, deliverable status, and results
The Team
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include -
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Slack communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population
The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Potential base salary. Does not include bonus and benefits.
COMPENSATION RANGE: $60,000-$70,000 USD
Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Benefits: At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
• Flexible Time Off
• Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
Show more details...
Norton safe Web