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Most recent job postings at Government of Singapore
via Open Government Products
schedule_type: Full-time
Who we are
Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities
Who we are
Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities can benefit from it.
Products we have built include:
Covid-19 Vaccination System and Health Appointment System - Book vaccine appointments at clinics nationwide
Data.gov.sg - Open data repository with real-time APIs
Parking app - Pay for parking and extend your time-slot in seconds
FormSG - Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
Isomer - Static government websites at a fraction (10%) of the cost
You can read about all our products at https://open.gov.sg.
What do our... product managers do?
A product manager at OGP is a tech entrepreneur for the public good. We identify areas where tech could have a big impact, build prototypes to find product-market fit, and get the right stakeholders on board. We use their knowledge of user needs, technical possibilities and design goals to deliver strong product. We dream big, developing far-reaching visions for their product space, and relentlessly execute until they get there.
You will work on meaningful projects that solve important problems in society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. Rather than boosting the top line, we're here to improve how we live as a society starting with what we can offer in the Singapore government.
Who we're looking for
We look for people who
are entrepreneurial - resourceful and relentless self-starters who can launch initiatives independently.
have a track record of shipping great product - especially from zero to one!
are fluent in code and software design, or willing to up-skill intensively to do so - this allows us to prototype independently and design better solutions.
understand good user experience - this allows us to prototype independently and design better solutions.
communicate well and influence people - we motivate internally and influence externally to drive product success.
want to work for the common good - what will you build to make a better world?
This role is based in Singapore, and hybrid working arrangements are supported Show more details...
Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities can benefit from it.
Products we have built include:
Covid-19 Vaccination System and Health Appointment System - Book vaccine appointments at clinics nationwide
Data.gov.sg - Open data repository with real-time APIs
Parking app - Pay for parking and extend your time-slot in seconds
FormSG - Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
Isomer - Static government websites at a fraction (10%) of the cost
You can read about all our products at https://open.gov.sg.
What do our... product managers do?
A product manager at OGP is a tech entrepreneur for the public good. We identify areas where tech could have a big impact, build prototypes to find product-market fit, and get the right stakeholders on board. We use their knowledge of user needs, technical possibilities and design goals to deliver strong product. We dream big, developing far-reaching visions for their product space, and relentlessly execute until they get there.
You will work on meaningful projects that solve important problems in society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. Rather than boosting the top line, we're here to improve how we live as a society starting with what we can offer in the Singapore government.
Who we're looking for
We look for people who
are entrepreneurial - resourceful and relentless self-starters who can launch initiatives independently.
have a track record of shipping great product - especially from zero to one!
are fluent in code and software design, or willing to up-skill intensively to do so - this allows us to prototype independently and design better solutions.
understand good user experience - this allows us to prototype independently and design better solutions.
communicate well and influence people - we motivate internally and influence externally to drive product success.
want to work for the common good - what will you build to make a better world?
This role is based in Singapore, and hybrid working arrangements are supported Show more details...
via Open Government Products
schedule_type: Full-time
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software,
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
• Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
• FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
• Vaccine.gov.sg - The Covid-19 vaccine registration and national... appointment system was developed to help people register for the vaccine in order of priority, and help manage supply and demand of vaccines to increase the rate at which Singapore’s population is vaccinated against Covid-19.
• Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualisations and articles, and provides real-time APIs for developers to use.
• Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
• RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
• PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://www.open.gov.sg/
What does Corporate Finance Manager do?
As a Finance Manager, you will be in charge of ensuring the smooth day-to-day running of OGP finance alongside accompanying corporate ops processes. This entails ensuring covering key finance ops workflows such as procurement, reconciliation, budgeting, payments, approvals, legal and audit. You will work with both internal stakeholders and other government stakeholders to maintain and improve delivery of financial operations for the product teams and overall organisation.
Concretely, this means that you will:
• Manage procurement (small value purchases and high value contracts), financial record-keeping and asset management processes and ensure product teams and other functions can quickly get what they require while ensuring fiscal responsibility
• Work with internal stakeholders, legal, procurement, finance and audit team to ensure processing of required legal and financial documents, records and other administrative matters are cleared and reconciled
• Work closely with the Finance Senior Manager on budgeting, resource request submissions, supporting product teams and other functions with key data and insights for decision-making
• Execute projects to continually improve finance processes and best practices with a view to uplift whole of government practices and processes
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
We look for people who:
• Have experience in Procurement, Finance, or related fields. Experience working in a tech organisation and/or government is a plus.
• Are well-organised with a keen attention to detail - You’d need to follow through plans to implement in detail, and would also need to be comfortable with handling budget and procurement data and processes
• Are innovative problem-solvers - You need to critically evaluate the ways in which the team can be run more optimally, and be able to think out-of-the-box when coming up with solutions.
• Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
• Have solid communication skills - You need to be able to write clearly and concisely, and have good emotional intelligence to know how to build trust and get people working together
• Have good emotional intelligence - You need to have a good sense of the team’s working dynamics and build trust with various stakeholders.
• Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest Show more details...
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
• Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
• FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
• Vaccine.gov.sg - The Covid-19 vaccine registration and national... appointment system was developed to help people register for the vaccine in order of priority, and help manage supply and demand of vaccines to increase the rate at which Singapore’s population is vaccinated against Covid-19.
• Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualisations and articles, and provides real-time APIs for developers to use.
• Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
• RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
• PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://www.open.gov.sg/
What does Corporate Finance Manager do?
As a Finance Manager, you will be in charge of ensuring the smooth day-to-day running of OGP finance alongside accompanying corporate ops processes. This entails ensuring covering key finance ops workflows such as procurement, reconciliation, budgeting, payments, approvals, legal and audit. You will work with both internal stakeholders and other government stakeholders to maintain and improve delivery of financial operations for the product teams and overall organisation.
Concretely, this means that you will:
• Manage procurement (small value purchases and high value contracts), financial record-keeping and asset management processes and ensure product teams and other functions can quickly get what they require while ensuring fiscal responsibility
• Work with internal stakeholders, legal, procurement, finance and audit team to ensure processing of required legal and financial documents, records and other administrative matters are cleared and reconciled
• Work closely with the Finance Senior Manager on budgeting, resource request submissions, supporting product teams and other functions with key data and insights for decision-making
• Execute projects to continually improve finance processes and best practices with a view to uplift whole of government practices and processes
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
We look for people who:
• Have experience in Procurement, Finance, or related fields. Experience working in a tech organisation and/or government is a plus.
• Are well-organised with a keen attention to detail - You’d need to follow through plans to implement in detail, and would also need to be comfortable with handling budget and procurement data and processes
• Are innovative problem-solvers - You need to critically evaluate the ways in which the team can be run more optimally, and be able to think out-of-the-box when coming up with solutions.
• Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
• Have solid communication skills - You need to be able to write clearly and concisely, and have good emotional intelligence to know how to build trust and get people working together
• Have good emotional intelligence - You need to have a good sense of the team’s working dynamics and build trust with various stakeholders.
• Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest Show more details...
via Open Government Products
schedule_type: Full-time
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software,
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Senior Product Designer do?
As a senior product designer, you are comfortable with the design processes and can work independently on a project. You are able to scope and prioritise design tasks for yourself and deliver them efficiently. This starts from understanding users needs and the problems they face, to creating intuitive user flows through your application, and polishing the detailed aesthetics and understanding how they make users feel.
On a day to day basis, this means:
• Talking with users to understand their problems
• Identifying appropriate research methods to use and conducting adequate research to drive insights for solving a problem
• Creating personas, user flows, sketches, and information architectures to guide design decisions
• Building mockups and prototypes to illustrate different design approaches
• Testing early designs with users and iterating on their feedback
• Capable of executing the overall aesthetics and visual styles for the product
• Creating detailed user interface specifications
• Guiding engineers in their implementation of your designs
Additionally, more senior designers will be expected to:
• Propose and drive new front-end features independently
• Optimise own design processes to become more efficient and effective
• Mentor junior designers
• Help with recruiting
Digital services are about improving the way people interact with their government. Getting the subtle details right is the difference between an intuitive experience and a frustrating one. As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use.
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Who we are looking for
Have a demonstrated ability to design products and experiences - Prior work and personal projects count for much more than specific degrees. Ideally, we are looking for candidates with >4 years of experience in digital product design.
Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your design decisions.
Are passionate about user-centered design - We look for experience with user research processes and an understanding of mobile-first and responsive design.
Are proficient with design tools - You need proficiency in Figma and Adobe Creative Suite. Familiarity with HTML/CSS/JS and other web development technologies is a plus.
Communicate well with both users and engineers - You need to be comfortable taking feedback from laymen to inform your designs and then explaining those designs in sufficient detail to engineers for implementation.
Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good Show more details...
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Senior Product Designer do?
As a senior product designer, you are comfortable with the design processes and can work independently on a project. You are able to scope and prioritise design tasks for yourself and deliver them efficiently. This starts from understanding users needs and the problems they face, to creating intuitive user flows through your application, and polishing the detailed aesthetics and understanding how they make users feel.
On a day to day basis, this means:
• Talking with users to understand their problems
• Identifying appropriate research methods to use and conducting adequate research to drive insights for solving a problem
• Creating personas, user flows, sketches, and information architectures to guide design decisions
• Building mockups and prototypes to illustrate different design approaches
• Testing early designs with users and iterating on their feedback
• Capable of executing the overall aesthetics and visual styles for the product
• Creating detailed user interface specifications
• Guiding engineers in their implementation of your designs
Additionally, more senior designers will be expected to:
• Propose and drive new front-end features independently
• Optimise own design processes to become more efficient and effective
• Mentor junior designers
• Help with recruiting
Digital services are about improving the way people interact with their government. Getting the subtle details right is the difference between an intuitive experience and a frustrating one. As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use.
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Who we are looking for
Have a demonstrated ability to design products and experiences - Prior work and personal projects count for much more than specific degrees. Ideally, we are looking for candidates with >4 years of experience in digital product design.
Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your design decisions.
Are passionate about user-centered design - We look for experience with user research processes and an understanding of mobile-first and responsive design.
Are proficient with design tools - You need proficiency in Figma and Adobe Creative Suite. Familiarity with HTML/CSS/JS and other web development technologies is a plus.
Communicate well with both users and engineers - You need to be comfortable taking feedback from laymen to inform your designs and then explaining those designs in sufficient detail to engineers for implementation.
Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good Show more details...
via Open Government Products
posted_at: 29 days agoschedule_type: Full-time
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software,
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
ScamShield – An app that automatically filters scam messages from unknown contacts by running it through ScamShield’s on-device classifier and filter calls from numbers used in illegal activities. Users can also report scammers that may have slipped through.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Product Operations Specialist do?
The Product Operations team drives customer success and scales product impact. It does so through product support, promoting product adoption, providing user insights, and driving operational efficiency.
As a Product Operations Specialist, you drive the success of customer experience and provide product support to ensure continued customer satisfaction. The ideal candidate must have the passion and desire to achieve high customer satisfaction, create highly satisfied customers, and advance their own knowledge and gather feedback to improve our Products.
Concretely, we:
• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Set up and maintain product support workflows, automations, guides, and tooling
• Maintain a close partnership with stakeholders to support product deployment
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Also, we're Great Place to Work™ certified!
Who we are looking for
We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions. Public service is the core of what we do. This at times means ignoring political pressures, and pushing things through for what is best in public interest.
We are looking for people who demonstrate these skills:
• Able to empathise with users, suss out the root of the problem they are facing, and problem-solve independently
• Ability to drive change and chart a direction when working on open-ended problems
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point Show more details...
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
ScamShield – An app that automatically filters scam messages from unknown contacts by running it through ScamShield’s on-device classifier and filter calls from numbers used in illegal activities. Users can also report scammers that may have slipped through.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Product Operations Specialist do?
The Product Operations team drives customer success and scales product impact. It does so through product support, promoting product adoption, providing user insights, and driving operational efficiency.
As a Product Operations Specialist, you drive the success of customer experience and provide product support to ensure continued customer satisfaction. The ideal candidate must have the passion and desire to achieve high customer satisfaction, create highly satisfied customers, and advance their own knowledge and gather feedback to improve our Products.
Concretely, we:
• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Set up and maintain product support workflows, automations, guides, and tooling
• Maintain a close partnership with stakeholders to support product deployment
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Also, we're Great Place to Work™ certified!
Who we are looking for
We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions. Public service is the core of what we do. This at times means ignoring political pressures, and pushing things through for what is best in public interest.
We are looking for people who demonstrate these skills:
• Able to empathise with users, suss out the root of the problem they are facing, and problem-solve independently
• Ability to drive change and chart a direction when working on open-ended problems
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point Show more details...
via Open Government Products
posted_at: 14 days agoschedule_type: Full-time
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software,
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Software Engineer Intern do?
As a software engineer intern, you will work with engineers to:
• Build prototypes to demonstrate technological opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud infrastructure
• Because our team focuses on pushing new initiatives, you will also have to:
• Identify potential projects that improve the public good
• Design novel systems that work around bureaucratic constraints
• Advocate and explain these technical ideas to other government agencies
You’re not just here to write code, but also to figure out what we should be building and how we should build it.
Your job will be to bring expertise and capability to the public sector. Sometimes this means coding new systems from scratch. Other times this means using the best solutions the development community has to offer. We use cloud services, open source software, and commodity hardware as far as possible. These often include, but are not limited to: GitHub, AWS, React Native, MongoDB, and Stripe amongst others. Knowing what to build and what to reuse lets us avoid wasting time on solved problems and focus on delivering actual value.
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we’re here to improve how we live as a society through what we can offer as a government.
Your specific responsibilities will vary, as they are dependent which product you will be working on.
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Application and Internship period
We review applications on a rolling basis and will get back to applicants accordingly. We recruit interns all year round, and applications are now open for summer internships (i.e. Apr 2023 onwards). We are flexible on the proposed internship period, though we typically ask for at least 10 weeks of full-time commitment.
Based on your interests and aptitude, we will do our best to match interns to product teams and intern managers who would best be able to guide you and help you achieve your internship learning goals.
Who we are looking for
We work mostly in JavaScript. However, we don’t require experience in any specific programming language or technology. Core competency in at least one language and the ability to learn is what matters to us.
We look for people who:
• Have a demonstrated ability to build software - Prior work and personal projects count for much more than specific degrees.
• Write code to solve abstract programming problems - Clear thinking, the ability to debug, and understanding the limits of an approach matter much more than getting the “correct” answer.
• Talk and reason about code with other engineers - We work as a team so you need to be able to not just solve problems, but have other people understand your solutions.
• Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
• Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Overall we look for people who have ability, initiative, good communication, and strong values Show more details...
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Software Engineer Intern do?
As a software engineer intern, you will work with engineers to:
• Build prototypes to demonstrate technological opportunities
• Design system architectures
• Write production quality code
• Manage deployments to cloud infrastructure
• Because our team focuses on pushing new initiatives, you will also have to:
• Identify potential projects that improve the public good
• Design novel systems that work around bureaucratic constraints
• Advocate and explain these technical ideas to other government agencies
You’re not just here to write code, but also to figure out what we should be building and how we should build it.
Your job will be to bring expertise and capability to the public sector. Sometimes this means coding new systems from scratch. Other times this means using the best solutions the development community has to offer. We use cloud services, open source software, and commodity hardware as far as possible. These often include, but are not limited to: GitHub, AWS, React Native, MongoDB, and Stripe amongst others. Knowing what to build and what to reuse lets us avoid wasting time on solved problems and focus on delivering actual value.
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we’re here to improve how we live as a society through what we can offer as a government.
Your specific responsibilities will vary, as they are dependent which product you will be working on.
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Application and Internship period
We review applications on a rolling basis and will get back to applicants accordingly. We recruit interns all year round, and applications are now open for summer internships (i.e. Apr 2023 onwards). We are flexible on the proposed internship period, though we typically ask for at least 10 weeks of full-time commitment.
Based on your interests and aptitude, we will do our best to match interns to product teams and intern managers who would best be able to guide you and help you achieve your internship learning goals.
Who we are looking for
We work mostly in JavaScript. However, we don’t require experience in any specific programming language or technology. Core competency in at least one language and the ability to learn is what matters to us.
We look for people who:
• Have a demonstrated ability to build software - Prior work and personal projects count for much more than specific degrees.
• Write code to solve abstract programming problems - Clear thinking, the ability to debug, and understanding the limits of an approach matter much more than getting the “correct” answer.
• Talk and reason about code with other engineers - We work as a team so you need to be able to not just solve problems, but have other people understand your solutions.
• Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
• Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Overall we look for people who have ability, initiative, good communication, and strong values Show more details...
via Open Government Products
schedule_type: Full-time
Who we are
Open Government Products is an experimental tech start-up team within the government that builds technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch.
In the pursuit of innovation, we move quickly, take risks and fail fast if we must - scaling what works in order to deliver maximum value to the public. By keeping our citizen users
Who we are
Open Government Products is an experimental tech start-up team within the government that builds technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch.
In the pursuit of innovation, we move quickly, take risks and fail fast if we must - scaling what works in order to deliver maximum value to the public. By keeping our citizen users at the heart of all our products, we focus on solving real problems through good governance. This means actively pushing for transparency across the government, modernising and streamlining traditional processes, and bypassing bureaucracy if needed.
We work in small cross-functional product teams, usually with 5 - 8 members consisting of product designers, engineers, product managers, and data analysts. To maximise ownership and team collaboration, we believe in keeping a flat hierarchy for faster decision-making.
You will work on... meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than working on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government. Projects we have worked on include:
COVID-19 Crisis Management – Developing digital tools to manage the spread of the pandemic, including the nationwide registration and booking of vaccination appointments. prioritising at-risk individuals, and designing for inclusivity.
Scamshield – An app that automatically filters scam messages from unknown contacts by running it through ScamShield’s on-device classifier and filter calls from numbers used in illegal activities. Users can also report scammers that may have slipped through.
Data.gov.sg – An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg – A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG – A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer – Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
PaySG – PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of all our other products can be found on our website.
What does a Product Design Manager do?
We aim to improve the way that people interact with the government. Getting subtle details right makes all the difference between an intuitive experience and a frustrating one. As we launch new products and grow our design practice, we want to ensure we are building services that are not just functional, but also delightful to use.
As a Product Design Manager, you will manage, lead, and mentor OGP’s design team. You will be responsible for ensuring that the design team is well supported with all the resources that can help them do their work well.
Concretely, this means:
• Providing direction, mentorship and guidance to the design team, tapping on your deep experiences in product design to ensure a high quality of work across the team.
• Being responsible for designers’ overall performance and health, charting career development frameworks, skill development pathways, and performance evaluation assessments.
• Setting up design workflows, processes, and toolkits to help the design team grow in the design practice and to optimize their day-to-day workflows — maximising collaboration and reducing duplicated work.
• Working closely with the Director of OGP and cross-functional Leads, developing product strategy, roadmaps, managing priorities across the OGP suite of products, and ensuring resources are allocated well.
• Cultivating a design culture and thought leadership within the team where designers are empowered and inspired to do their best work.
• Being a strong advocate for design, establishing best practices for OGP, with the broader aim of eventually influencing the wider government.
• Help evangelise OGP’s design practices to the public and the tech industry through articles and talks, so that we can attract good talent.
• Recruiting the best design talent to complement the growing team
What it is like working here
• Rapid Prototyping. Instead of spending too much time debating ideas, we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
• Ownership. In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good. We try to encourage individuals to work on projects that genuinely interest them.
• Continuous Learning. Working on new ideas often means not fully understanding what you are working on. Fridays are set aside for you to take time to learn new architectures, frameworks, technologies, and any other skills that may be useful to your work.
• Open communication. As an organisation, we are continuously growing and trying to improve the way we work. We maintain a culture where everyone's voice can be heard. We regularly review our policies so that we can create a healthy and inclusive working environment for individuals of all backgrounds.
Who we are looking for:
• 10+ years of experience in digital product design and design management. Prior work and personal projects matter more than specific degrees.
• Deep understanding and expertise of what it takes to create great products, with a wide breadth of knowledge and experience in UX and UI methodologies.
• Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your influence in design direction and strategy.
• You should have a strong suite of research techniques at your disposal, knowing how best to use data in design, as well as measuring and tracking design success.
• Excellent skills in mentorship. Great communication skills, and ability in teaching design in an easily understandable way.
• Close collaboration is essential to the way we work.
• We look for individuals who take lots of initiative and are confident in challenging the status quo. We figure out the best way forward, not wait for instructions.
• We are public servants, and we serve the public. This at times means ignoring political pressures, and pushing things through for what is best in public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good Show more details...
Open Government Products is an experimental tech start-up team within the government that builds technology for public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch.
In the pursuit of innovation, we move quickly, take risks and fail fast if we must - scaling what works in order to deliver maximum value to the public. By keeping our citizen users at the heart of all our products, we focus on solving real problems through good governance. This means actively pushing for transparency across the government, modernising and streamlining traditional processes, and bypassing bureaucracy if needed.
We work in small cross-functional product teams, usually with 5 - 8 members consisting of product designers, engineers, product managers, and data analysts. To maximise ownership and team collaboration, we believe in keeping a flat hierarchy for faster decision-making.
You will work on... meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than working on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government. Projects we have worked on include:
COVID-19 Crisis Management – Developing digital tools to manage the spread of the pandemic, including the nationwide registration and booking of vaccination appointments. prioritising at-risk individuals, and designing for inclusivity.
Scamshield – An app that automatically filters scam messages from unknown contacts by running it through ScamShield’s on-device classifier and filter calls from numbers used in illegal activities. Users can also report scammers that may have slipped through.
Data.gov.sg – An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg – A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG – A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer – Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
PaySG – PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of all our other products can be found on our website.
What does a Product Design Manager do?
We aim to improve the way that people interact with the government. Getting subtle details right makes all the difference between an intuitive experience and a frustrating one. As we launch new products and grow our design practice, we want to ensure we are building services that are not just functional, but also delightful to use.
As a Product Design Manager, you will manage, lead, and mentor OGP’s design team. You will be responsible for ensuring that the design team is well supported with all the resources that can help them do their work well.
Concretely, this means:
• Providing direction, mentorship and guidance to the design team, tapping on your deep experiences in product design to ensure a high quality of work across the team.
• Being responsible for designers’ overall performance and health, charting career development frameworks, skill development pathways, and performance evaluation assessments.
• Setting up design workflows, processes, and toolkits to help the design team grow in the design practice and to optimize their day-to-day workflows — maximising collaboration and reducing duplicated work.
• Working closely with the Director of OGP and cross-functional Leads, developing product strategy, roadmaps, managing priorities across the OGP suite of products, and ensuring resources are allocated well.
• Cultivating a design culture and thought leadership within the team where designers are empowered and inspired to do their best work.
• Being a strong advocate for design, establishing best practices for OGP, with the broader aim of eventually influencing the wider government.
• Help evangelise OGP’s design practices to the public and the tech industry through articles and talks, so that we can attract good talent.
• Recruiting the best design talent to complement the growing team
What it is like working here
• Rapid Prototyping. Instead of spending too much time debating ideas, we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
• Ownership. In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good. We try to encourage individuals to work on projects that genuinely interest them.
• Continuous Learning. Working on new ideas often means not fully understanding what you are working on. Fridays are set aside for you to take time to learn new architectures, frameworks, technologies, and any other skills that may be useful to your work.
• Open communication. As an organisation, we are continuously growing and trying to improve the way we work. We maintain a culture where everyone's voice can be heard. We regularly review our policies so that we can create a healthy and inclusive working environment for individuals of all backgrounds.
Who we are looking for:
• 10+ years of experience in digital product design and design management. Prior work and personal projects matter more than specific degrees.
• Deep understanding and expertise of what it takes to create great products, with a wide breadth of knowledge and experience in UX and UI methodologies.
• Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your influence in design direction and strategy.
• You should have a strong suite of research techniques at your disposal, knowing how best to use data in design, as well as measuring and tracking design success.
• Excellent skills in mentorship. Great communication skills, and ability in teaching design in an easily understandable way.
• Close collaboration is essential to the way we work.
• We look for individuals who take lots of initiative and are confident in challenging the status quo. We figure out the best way forward, not wait for instructions.
• We are public servants, and we serve the public. This at times means ignoring political pressures, and pushing things through for what is best in public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good Show more details...
via Open Government Products
schedule_type: Full-time
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software,
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Lead Product Designer do?
As a Lead Product Designer, you are a fully proficient individual contributor who is also able to provide design guidance to the design team. You are responsible to ensure you work well cross-functionally with PM and Engineering to deliver high quality work and meet deadlines. You will spend 66% of your time on individual contributor work and 33% of your time on management and design strategy. As the team grows, you will spend less time on individual contributor work.
As an individual contributor, this means:
• Setting up research plans and assessing trade offs between research methods and employing suitable method based on research plan objectives
• Conducting discovery work and communicating research findings in clear and informative way
• Breaking down problems and giving clarity to undefined problem spaces
• Developing ideas into elegant designs and interactive prototypes based on defined set of design principles
• Pay high level of attention to details in design
• Building mockups and prototypes to illustrate different design approaches
• Testing early designs with users and iterating on their feedback
• Defining and determine the overall aesthetics and visual styles for the product
• Creating detailed user interface specifications
• Guiding engineers in their implementation of your designs
As a design lead, this means:
• Manage stakeholders requirements and incorporate them into the product design
• Help implement design tools and processes to speed up and simplify workflow
• Help maintain design standards for the team
• Run design critiques and reviews to share your expertise with other designers
• Mentor and access quality of junior designers’ work
• Help with recruiting
Digital services are about improving the way people interact with their government. Getting the subtle details right is the difference between an intuitive experience and a frustrating one. As we launch new products and grow our design practice, your role will be to ensure that through setting standards and guiding the OGP design team, we can build tech for public good that ensures the future of the public service is not just functional, but delightful to use.
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Also, we're Great Place to Work™ certified!
Who we are looking for:
Have a demonstrated ability to design products and experiences - Prior work and personal projects count for much more than specific degrees. Ideally, we are looking for candidates with >7 years of experience in digital product design.
Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your design decisions.
Are passionate about user-centered design - We look for experience with user research processes and an understanding of mobile-first and responsive design.
Are proficient with design tools - You need proficiency in Figma and Adobe Creative Suite. Familiarity with HTML/CSS/JS and other web development technologies is a plus.
Communicate well with both users and engineers - You need to be comfortable taking feedback from laymen to inform your designs and then explaining those designs in sufficient detail to engineers for implementation.
Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good Show more details...
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What does a Lead Product Designer do?
As a Lead Product Designer, you are a fully proficient individual contributor who is also able to provide design guidance to the design team. You are responsible to ensure you work well cross-functionally with PM and Engineering to deliver high quality work and meet deadlines. You will spend 66% of your time on individual contributor work and 33% of your time on management and design strategy. As the team grows, you will spend less time on individual contributor work.
As an individual contributor, this means:
• Setting up research plans and assessing trade offs between research methods and employing suitable method based on research plan objectives
• Conducting discovery work and communicating research findings in clear and informative way
• Breaking down problems and giving clarity to undefined problem spaces
• Developing ideas into elegant designs and interactive prototypes based on defined set of design principles
• Pay high level of attention to details in design
• Building mockups and prototypes to illustrate different design approaches
• Testing early designs with users and iterating on their feedback
• Defining and determine the overall aesthetics and visual styles for the product
• Creating detailed user interface specifications
• Guiding engineers in their implementation of your designs
As a design lead, this means:
• Manage stakeholders requirements and incorporate them into the product design
• Help implement design tools and processes to speed up and simplify workflow
• Help maintain design standards for the team
• Run design critiques and reviews to share your expertise with other designers
• Mentor and access quality of junior designers’ work
• Help with recruiting
Digital services are about improving the way people interact with their government. Getting the subtle details right is the difference between an intuitive experience and a frustrating one. As we launch new products and grow our design practice, your role will be to ensure that through setting standards and guiding the OGP design team, we can build tech for public good that ensures the future of the public service is not just functional, but delightful to use.
You will work on meaningful projects that solve problems pertinent to our society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. You will have direct ownership of your work with over 70% of our projects starting as ground up initiatives. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Also, we're Great Place to Work™ certified!
Who we are looking for:
Have a demonstrated ability to design products and experiences - Prior work and personal projects count for much more than specific degrees. Ideally, we are looking for candidates with >7 years of experience in digital product design.
Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your design decisions.
Are passionate about user-centered design - We look for experience with user research processes and an understanding of mobile-first and responsive design.
Are proficient with design tools - You need proficiency in Figma and Adobe Creative Suite. Familiarity with HTML/CSS/JS and other web development technologies is a plus.
Communicate well with both users and engineers - You need to be comfortable taking feedback from laymen to inform your designs and then explaining those designs in sufficient detail to engineers for implementation.
Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest.
Overall we look for people who have ability, initiative, good communication, and an interest in public good Show more details...
via LinkedIn
schedule_type: Full-time
Who we are
Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities
Who we are
Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities can benefit from it.
Products We Have Built Include
Covid-19 Vaccination System and Health Appointment System - Book vaccine appointments at clinics nationwide
Data.gov.sg - Open data repository with real-time APIs
Parking app - Pay for parking and extend your time-slot in seconds
FormSG - Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
Isomer - Static government websites at a fraction (10%) of the cost
You can read about all our products at https://open.gov.sg.
What do our... product managers do?
A product manager at OGP is a tech entrepreneur for the public good. We identify areas where tech could have a big impact, build prototypes to find product-market fit, and get the right stakeholders on board. We use their knowledge of user needs, technical possibilities and design goals to deliver strong product. We dream big, developing far-reaching visions for their product space, and relentlessly execute until they get there.
You will work on meaningful projects that solve important problems in society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. Rather than boosting the top line, we're here to improve how we live as a society starting with what we can offer in the Singapore government Show more details...
Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities can benefit from it.
Products We Have Built Include
Covid-19 Vaccination System and Health Appointment System - Book vaccine appointments at clinics nationwide
Data.gov.sg - Open data repository with real-time APIs
Parking app - Pay for parking and extend your time-slot in seconds
FormSG - Form manager that has eliminated most paper forms in government, with pioneered zero-knowledge features
Isomer - Static government websites at a fraction (10%) of the cost
You can read about all our products at https://open.gov.sg.
What do our... product managers do?
A product manager at OGP is a tech entrepreneur for the public good. We identify areas where tech could have a big impact, build prototypes to find product-market fit, and get the right stakeholders on board. We use their knowledge of user needs, technical possibilities and design goals to deliver strong product. We dream big, developing far-reaching visions for their product space, and relentlessly execute until they get there.
You will work on meaningful projects that solve important problems in society, from transportation, to education, to healthcare. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. Rather than boosting the top line, we're here to improve how we live as a society starting with what we can offer in the Singapore government Show more details...
via MyCareersFuture
posted_at: 16 days agoschedule_type: Full-time
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software,
Who we are
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Also, we're Great Place to Work™ certified!
Job Scope:
Partnerships (with specific agencies within Whole-Of-Government (WOG))
• Propagate policies / practices which support tech agencies/divisions to build and/or operate products/services that are more reliable, more efficient at a lower cost (e.g. using cloud infrastructure, off-the-shelf SAAS solutions, alternative security practices)
• Support WOG agencies’ development of efficient systems, processes and workflows to solve their problems, through combining OGP products, SaaS solutions or otherwise
Scope out possible tech partnerships opportunities, where OGP acts as a project manager, consultant, driver or resource provider
Help agencies identify and reasonably scope tech systems that can solve real problems
Support the integration of OGP tech tools and/or SaaS solutions to solve agencies’ problems
• Modularise, streamline and connect OGP’s current tech policies, processes and tools
• Set up fellowships and secondments to help make IT and/or tech development in agencies better
• Keep abreast of technical policies, tools and practices that result making other organisations high-performing, and propose adaptations for OGP to incorporate to improve internal effectiveness
Job Requirements:
• Possess strategic thinking ability, with an eye for operational details.
• Able to drive and implement ideas in a changing environment.
• Independent and self-driven, with the initiative to resolve problems.
• Excellent analytical and quantitative skills, ability to analyse and make sense out of data and translate that into actual changes
• Excellent communication, presentation and writing skills, and be prepared to work with tight deadlines.
• Ability to collaborate effectively with people in other parts of government
• Either a deep understanding of tech tools/organisations (preferred), or extensive experience collaborating with Singapore government agencies
• Past experience integrating technical products to form workflows for an organization
• Past experience in tech partnerships or development, product management, product ops or technical service delivery Show more details...
Open Government Products is an in-house team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. We work on real problems, build for the user, and push for change.
Projects we have worked on include:
Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.
Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using... visualizations and articles, and provides real-time APIs for developers to use.
Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.
FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.
Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.
RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.
PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.
An overview of other OGP products can be found on our website https://open.gov.sg
What it is like working here
Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
Ownership - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.
Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.
Also, we're Great Place to Work™ certified!
Job Scope:
Partnerships (with specific agencies within Whole-Of-Government (WOG))
• Propagate policies / practices which support tech agencies/divisions to build and/or operate products/services that are more reliable, more efficient at a lower cost (e.g. using cloud infrastructure, off-the-shelf SAAS solutions, alternative security practices)
• Support WOG agencies’ development of efficient systems, processes and workflows to solve their problems, through combining OGP products, SaaS solutions or otherwise
Scope out possible tech partnerships opportunities, where OGP acts as a project manager, consultant, driver or resource provider
Help agencies identify and reasonably scope tech systems that can solve real problems
Support the integration of OGP tech tools and/or SaaS solutions to solve agencies’ problems
• Modularise, streamline and connect OGP’s current tech policies, processes and tools
• Set up fellowships and secondments to help make IT and/or tech development in agencies better
• Keep abreast of technical policies, tools and practices that result making other organisations high-performing, and propose adaptations for OGP to incorporate to improve internal effectiveness
Job Requirements:
• Possess strategic thinking ability, with an eye for operational details.
• Able to drive and implement ideas in a changing environment.
• Independent and self-driven, with the initiative to resolve problems.
• Excellent analytical and quantitative skills, ability to analyse and make sense out of data and translate that into actual changes
• Excellent communication, presentation and writing skills, and be prepared to work with tight deadlines.
• Ability to collaborate effectively with people in other parts of government
• Either a deep understanding of tech tools/organisations (preferred), or extensive experience collaborating with Singapore government agencies
• Past experience integrating technical products to form workflows for an organization
• Past experience in tech partnerships or development, product management, product ops or technical service delivery Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
The Singapore Economic Development Board (EDB) facilitates foreign company investments into Singapore, and engages companies here to transform and grow in disruptive areas. EDB seeks to create sustainable economic growth, with vibrant business and good job opportunities for Singapore. Learn more at www.edb.gov.sg
About The Role
This role sits within EDB’s Brand, Marketing and Communications (BMC) Division. The Events & Partnerships manager works
The Singapore Economic Development Board (EDB) facilitates foreign company investments into Singapore, and engages companies here to transform and grow in disruptive areas. EDB seeks to create sustainable economic growth, with vibrant business and good job opportunities for Singapore. Learn more at www.edb.gov.sg
About The Role
This role sits within EDB’s Brand, Marketing and Communications (BMC) Division. The Events & Partnerships manager works on events that are owned and managed by EDB, and also manages sponsorships and event activation in partnership with external stakeholders including media publishers, event organisers and other government agencies.
He or she will be an active part of a team executing EDB’s events and partnerships strategy to bring the Singapore brand to life, offer memorable experiences for our clients, and help EDB achieve marketing objectives including generating and nurturing of leads.
Our ideal candidate is someone excited about the power of events and... partnerships to convene like-minded people and create meaningful connections. We are also looking for someone familiar with the nuts and bolts of event organisation, and who enjoys negotiating for the best win-win outcomes for all parties involved. Familiarity working with different event partners and government agencies is a definite plus.
Responsibilities
• Project and events management, from brainstorming in terms of concepts and experiences, to liaising with partners such as vendors, media publishers and government stakeholders, to providing operation/on-site execution support
• Bringing events and the SG brand to life, working in tandem with other parts of BMC including the communications team for press coverage and the social team for amplification, and with other parts of EDB.
• Client engagement and maintenance of client communications and database
• Managing invitations and RSVP lists
• Other duties include drafting of agreements with partners and procurement duties to secure the necessary budgets
Join Us If You
• Have between four and six years of relevant experience in events and partnerships
• Are adept at working with partners to create compelling experiences
• Have experience negotiating partnerships and deals with partners
• Familiarity working with government agencies and a B2B environment is a plus; so is familiarity with other parts of marketing including content, digital amplification and media outreach.
• Are plugged in to geopolitical, business and cultural trends, and understand how your work shapes our corporate reputation and brand
• Appreciate the importance of project and agency management
Other Qualifications Required
• Bachelor’s degree in a relevant field such as marketing & communications
We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date Show more details...
About The Role
This role sits within EDB’s Brand, Marketing and Communications (BMC) Division. The Events & Partnerships manager works on events that are owned and managed by EDB, and also manages sponsorships and event activation in partnership with external stakeholders including media publishers, event organisers and other government agencies.
He or she will be an active part of a team executing EDB’s events and partnerships strategy to bring the Singapore brand to life, offer memorable experiences for our clients, and help EDB achieve marketing objectives including generating and nurturing of leads.
Our ideal candidate is someone excited about the power of events and... partnerships to convene like-minded people and create meaningful connections. We are also looking for someone familiar with the nuts and bolts of event organisation, and who enjoys negotiating for the best win-win outcomes for all parties involved. Familiarity working with different event partners and government agencies is a definite plus.
Responsibilities
• Project and events management, from brainstorming in terms of concepts and experiences, to liaising with partners such as vendors, media publishers and government stakeholders, to providing operation/on-site execution support
• Bringing events and the SG brand to life, working in tandem with other parts of BMC including the communications team for press coverage and the social team for amplification, and with other parts of EDB.
• Client engagement and maintenance of client communications and database
• Managing invitations and RSVP lists
• Other duties include drafting of agreements with partners and procurement duties to secure the necessary budgets
Join Us If You
• Have between four and six years of relevant experience in events and partnerships
• Are adept at working with partners to create compelling experiences
• Have experience negotiating partnerships and deals with partners
• Familiarity working with government agencies and a B2B environment is a plus; so is familiarity with other parts of marketing including content, digital amplification and media outreach.
• Are plugged in to geopolitical, business and cultural trends, and understand how your work shapes our corporate reputation and brand
• Appreciate the importance of project and agency management
Other Qualifications Required
• Bachelor’s degree in a relevant field such as marketing & communications
We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date Show more details...
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