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Related Questions
Is GuildQuality only for residential contractors? While GuildQuality is primarily used by residential contractors, it can also be valuable for commercial contractors, home builders, remodelers, and other professionals in the construction industry who are looking to improve their services and reputation.
How can contractors benefit from using GuildQuality? Contractors can benefit from using GuildQuality in several ways. It helps them measure and improve customer satisfaction, build their online reputation, generate more leads through positive reviews, and differentiate themselves from competitors by showcasing their commitment to quality and customer service.
How accurate are the survey results on GuildQuality? GuildQuality takes measures to ensure the accuracy and reliability of the survey results. The surveys are sent directly to clients and responses are collected anonymously to encourage honest feedback. Contractors can also verify the authenticity of the reviews by reaching out to clients for more detailed feedback if needed.
How much does GuildQuality cost for contractors? The cost of GuildQuality varies depending on the size of the contractor's business and the level of services they require. Contractors can choose from different subscription plans that include features such as surveying, reporting, and marketing tools to fit their needs and budget.
How long has GuildQuality been in business? GuildQuality was founded in 2003 and has since become a trusted provider of customer satisfaction surveying and reputation management services for the construction industry. It has helped thousands of contractors across North America improve their businesses.
What is GuildQuality? GuildQuality is a customer satisfaction surveying and performance reporting platform for the construction industry. It helps contractors, home builders, and remodelers collect feedback from their clients to improve their services and grow their businesses.
Can contractors respond to negative reviews on GuildQuality? Yes, contractors have the opportunity to respond to negative reviews on GuildQuality. This gives them a chance to address any issues or concerns raised by clients and demonstrate their commitment to resolving customer problems.
How does GuildQuality work? GuildQuality works by sending surveys to a contractor's clients after a project is completed. The clients provide feedback on their experience, which is then compiled into reports that the contractor can use to identify areas for improvement and showcase their reputation to future clients.
How can contractors sign up for GuildQuality? Contractors can sign up for GuildQuality by visiting the website and filling out a form to request a demo or speak with a member of the sales team. They can choose a subscription plan that best fits their needs and start collecting feedback and building their reputation with GuildQuality's tools and services.
Can clients leave reviews on GuildQuality without being prompted by their contractor? While clients are typically prompted by their contractors to leave reviews on GuildQuality, they can also voluntarily submit feedback on the platform. This helps contractors gather a more comprehensive picture of their customer satisfaction and reputation.