Most recent job postings at Grand Valley State University
via ZipRecruiter posted_at: 2 days agoschedule_type: Full-time
Adjunct Instructor - Educational Foundations (College of Education & Community Innovation) Apply now Job no: 494081... Position type: FAC - Adjunct Part-Time Instructors (Semester by Semester) Location: Allendale Categories: College of Education and Community Innovation Required Qualifications: • At least a master's degree in Educational Foundations or a closely related field • Academic courses in sociology, history, anthropology, or philosophy Adjunct Instructor - Educational Foundations (College of Education & Community Innovation)

Apply now Job no: 494081...
Position type: FAC - Adjunct Part-Time Instructors (Semester by Semester)
Location: Allendale
Categories: College of Education and Community Innovation

Required Qualifications:
• At least a master's degree in Educational Foundations or a closely related field
• Academic courses in sociology, history, anthropology, or philosophy of education
• Record of successful teaching at the p-12 level
• Successful teaching of history, philosophy, anthropology, or sociology of education in a post-secondary institution
• Appropriate licensure/certification or ability to be certified in Michigan
• Effective oral, written, and interpersonal skills
• Willingness and ability to travel to all GVSU sites, including distance sites, for instruction
• Willingness to teach using multimedia modes of instruction, including online and hybrid formats

Preferred Qualifications:
• Doctorate/ABD in Educational Foundations or closely related field

Responsibilities:
• Teach up to three courses per semester in the area of social foundations of education
• Prepare pre-service teachers to understand the context of educational issues, meet the needs of a diverse student populations, and transition into a professional role

Salary: $1,000 per credit hour taught

Employment Date: August 2022

Department/Division: Educational Foundations/ College of Education & Community Innovation

Start Date: August 2022

How to Apply: Apply online at jobs.gvsu.edu

Attach a cover letter, curriculum vitae, transcripts, and names of three references. If you need assistance or have questions call Human Resources at (616) 331-2215.

In a continuing effort to diversify our campus community, we actively encourage applications from those who might contribute diverse perspectives. GVSU is an Affirmative Action/Equal Opportunity Employer. For more information about Grand Valley, see our website at www.gvsu.edu

Application Deadline: Review of applications will begin immediately and the posting may be closed at any time at the discretion of the University.

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: 21 Mar 2022 Eastern Daylight Time
Applications close:

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via Glassdoor posted_at: 9 days agoschedule_type: Full-time
Job Summary: The Division of Inclusion and Equity is seeking an individual to support the work of the division in the Office of the Vice President. The Inclusion and Equity Administrative Assistant acts as a general assistant to the Associate Vice President and Deputy Chief Inclusion and Equity officer, performing administrative support to the department and serves as an ambassador for the office... of the Vice President. This position requires in Job Summary: The Division of Inclusion and Equity is seeking an individual to support the work of the division in the Office of the Vice President. The Inclusion and Equity Administrative Assistant acts as a general assistant to the Associate Vice President and Deputy Chief Inclusion and Equity officer, performing administrative support to the department and serves as an ambassador for the office... of the Vice President. This position requires in person work and is primarily located in Allendale; however, there may be occasional work on the PEW or Health Campuses.

Essential Functions:
• Assist Associate Vice President in carrying out the office operation responsibilities.
• Perform administrative work of a confidential nature for the Associate Vice President.
• Responsible for specific projects/programs whether self-initiated or initiated by the Associate Vice President which may involve planning and coordinating work, analyzing data, preparing reports, making recommendations and other duties associated with the successful completion of a project/program.
• Compile and logically format statistical data and reports.
• Coordinate special events and functions.
• Edit correspondence, reports, and materials for publication.
• Develop, prepare and/or compose responses to correspondence requiring research, judgment, and discretion; routinely write, edit, and submit materials for internal/external communication.
• Act with a high degree of independence as a liaison with inside and outside contacts and in all support functions related to department.
• Calendar responsibility for Associate Vice President including scheduling and oversight of calendars.
• Act as a point of contact for all Inclusion and Equity business practices, ensure office compliance with University Business Office standards.
• Maintain and analyze set of complex budgetary records by performing bookkeeping related duties such as reconciling, monitoring, and tracking expenditures, preparing budget statements regarding the status of accounts.
• Act as Purchase Card administrator on behalf of the Office of the Vice President for the Division of Inclusion and Equity.
• Responsible for confidential employment hiring processes, including contracts and appointment letters.
• Assist staff with administrative problems or concerns.
• Coordinate employment search process.
• Assist with scheduling and reimbursement of staff travel.
• Supervision of all department student employees.

Required Qualifications:
• High school graduate or equivalent.
• Minimum of five years of relevant work experience.
• Demonstrated administrative and organizational skills.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Data entry experience.
• Typing and spelling competency with grammar and proofreading skills.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully provide quality customer service.
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Demonstrated experience to successfully coordinate large projects.
• Demonstrated experience to successfully handle multiple demands efficiently.
• Demonstrated experience in a supervisory role or equivalent.
• Demonstrated experience to successfully organize and prioritize workload.
• Demonstrated experience to handle complex budget records and assist with financial concerns.
• Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
• Ability to work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Ability to maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:
• Bachelor’s degree
• Experience in higher education
• Familiarity with diversity, equity and inclusion theories and practices in higher education
• Supervisory experience

Supervision Received:

Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility. .

Supervision Exercised:

Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Salary: C-5 Level. Minimum starting salary of $22.81 per hour

Campus: Allendale

Job Type: Full Time, 8 am – 5 pm

Application Deadline: March 27, 2023

How to Apply: Apply online at jobs.gvsu.edu and select “Apply now”. Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you need assistance, call Human Resources at 616-331-2215
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via The Chronicle Of Higher Education Jobs posted_at: 10 days agoschedule_type: Full-time
Summary: The Department of English invites applications for the position of Visiting Assistant Professor specializing in applied linguistics and ESL teacher education for public K-12 systems. The position is for one year beginning in August 2023 with the potential for renewal for up to three years... We seek a candidate with broad expertise in linguistics and applied linguistics/TESOL to teach courses in the English Department designated as linguistics-focused, Summary:

The Department of English invites applications for the position of Visiting Assistant Professor specializing in applied linguistics and ESL teacher education for public K-12 systems. The position is for one year beginning in August 2023 with the potential for renewal for up to three years...

We seek a candidate with broad expertise in linguistics and applied linguistics/TESOL to teach courses in the English Department designated as linguistics-focused, such as language and power, language and gender, the history of English, teaching ELs in elementary and secondary contexts, sociolinguistics, and English grammar. The ideal candidate should be prepared to deliver classes online if it is necessary for the university to transition to remote learning under special circumstances. We are particularly interested in receiving applications from candidates from underrepresented groups, and from candidates who have interest and/or experience in working with diverse student and community populations. There are no service or research requirements for this position.

Required Qualifications and Education:
• PhD in Applied Linguistics/TESOL or a related field; ABD considered (Please note that due to HLC requirements, candidates from a non-applied linguistics/TESOL field must show relevant MA-level coursework in one or more of the listed subareas of applied linguistics). Experience in, demonstrated understanding of, or interest in social justice education and/or initiatives, and/or inclusion, diversity, and/or intercultural training. Strong communication and interpersonal skills, such as the ability to interact with others with respect and empathy.

Preferred Qualifications and Education:
• Experience teaching university-level students Familiarity with elementary and secondary educational systems

Responsibilities:
• Teach a 4/4 teaching load during the academic year with no service or research requirements. Hold regular office hours for students. Conduct course assessments as needed for accreditation and other reporting purposes.

Salary/Benefits

Salary is $45,675. The university offers an excellent comprehensive package that includes health plans, life insurance, tuition waiver, adoption resources, wellness coaching, and free access to campus fitness facilities. Family and childcare options on and off-campus are also available. For a detailed description of benefits, please visit Visiting Faculty Benefits - Benefits and Wellness - Grand Valley State University (gvsu.edu). Some support for research/professional development activities may be available depending on department budget.

Department/College:

The English Department offers a major with two disciplinary tracks: English Language & Literature and English Education, as well as a Minor in Applied Linguistics and a Minor in ESL (which leads to add-on teaching certification in the State of Michigan). More information about our programs and course offerings is available at www.gvsu.edu/english.

The College of Liberal Arts and Sciences (CLAS) is the largest college at Grand Valley, offering over 50 bachelor’s degrees and a growing number of advanced degrees in the natural and mathematical sciences, the fine arts and humanities, and the social sciences. CLAS is a student-centered and diverse learning community that engages in critical inquiry, extending knowledge to enrich and enliven individual and public life. Our faculty are active teacher-scholars committed to equitable, inclusive, career-connected, and community-engaged liberal arts and sciences education. There are many opportunities for collaboration within CLAS and across a broad group of partners on and off campus. We are interested in attracting new faculty committed to these core values as we seek to foster a community where members from all backgrounds can live, learn, and thrive together.

Campus/University: Grand Valley University (GVSU) is a public comprehensive institution located in West Michigan with campuses in Allendale, downtown Grand Rapids, and Holland, plus centers in Detroit, Muskegon and Traverse City. The University attracts more than 23,000 undergraduate and graduate students with high quality programs and state-of-the-art facilities, and has been nationally recognized for innovativeness and its contribution to students’ social mobility. The greater Grand Rapids metropolitan area has a population of around one million people, is affordable, and offers rich cultural amenities. Grand Valley is located within easy driving distance of Chicago, Detroit, Lake Michigan beaches, and many other superb summer and winter recreational venues. Information can be found at Community Resources - Human Resources - Grand Valley State University (gvsu.edu). Grand Valley is highly rated for safety, sustainability, and veteran and LGBTQ friendliness, and is committed to supporting employees and their families in work-life balance.

How to Apply: A complete application must include: (1) a cover letter addressing qualifications and your motivation to teach at GVSU, (2) curriculum vitae, (3) statement on commitment to inclusive excellence that includes a summary of ongoing and anticipated activities to promote diversity, inclusion, and equity in your teaching, (4) contact information of three professional references, and (5) graduate transcripts (unofficial issued to students are acceptable to apply). Grand Valley State University has a diverse student body and we encourage applications from individuals with a commitment to mentoring students underrepresented demographics in the sciences.

Apply online at jobs.gvsu.edu and select “Apply now”. The online application will allow applicants to attach these documents electronically. Applicants selected for interviews will be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215. Email questions about the position to: Dr. Shinian Wu, English Department at wus@gvsu.edu.

Application Deadline: The review process will begin on March 20, 2023 and continue until the position is filled. The posting may be closed at any time at the discretion of the University
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via ZipRecruiter posted_at: 4 days agoschedule_type: Full-time
Solutions Architect Apply now Job no: 494698... Position type: EAP - Executive, Administrative, Professional Location: Allendale Categories: Information Technology Summary: Reporting to the Director of Enterprise Architecture, the Solutions Architect is a highly technical individual with strong analytical skills and demonstrated ability to knowledgably and creatively design, develop, and deploy enterprise systems with high complexity across University Solutions Architect

Apply now Job no: 494698...
Position type: EAP - Executive, Administrative, Professional
Location: Allendale
Categories: Information Technology

Summary: Reporting to the Director of Enterprise Architecture, the Solutions Architect is a highly technical individual with strong analytical skills and demonstrated ability to knowledgably and creatively design, develop, and deploy enterprise systems with high complexity across University computing, cloud, and networking environments.

Required Qualifications and Education:
• Bachelor's degree
• Minimum three years professional experience demonstrating the following:
• Expertise in designing, implementing, and managing complex computing and/or network solutions.
• Expertise with complex IT-related infrastructure, including but not limited to: servers, storage, system applications, network/telecommunications infrastructure, data center operations, backups, and cloud-based environments.
• Experience working with public cloud architecture.
• Experience migrating from on-premise to public cloud infrastructure.
• Must possess a high degree of proficiency and integrity relative to information security as well as broad knowledge of applicable data security/privacy practices and laws.
• Technical skills including an ability to understand existing hardware and software systems, emerging technologies, and best practices in applying procedures, tools and methods.
• Ability to guide and to facilitate creative thinking and innovation across the University to enhance organizational capability and agility.
• Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills.
• Strong analytical and creative problem-solving skills.
• Advanced written and communication skills.
• Ability to work independently or as an active contributor to small to large technical teams.
• Dynamic environment with shifting roles and responsibilities.

Preferred Qualifications and Education:
• Advanced degree or technical certification in relevant area of expertise.
• Higher education systems knowledge and experience driving technical innovation.
• Experience with container platforms.

Responsibilities - Essential Functions:
• Works closely with the Director of Enterprise Architecture to research, identify, select, and test emerging technologies and ensure proposed and existing solutions are aligned with goals and objectives.
• Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations.
• Applies strong analytical, research and problem-solving skills across a wide array of systems and situations, including those which may be unfamiliar, in order to address critical issues.
• Works autonomously, project goals will be communicated in solution or project goal terms.
• Provides expertise through knowledge in the area of specialization and acts as an escalation point for System and Network engineers.
• Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutions across the enterprise.
• Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment.
• Ensures that all work and changes are performed in such a way as to minimize disruptions to University community.
• Develops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed.
• Creates documentation that effectively shows integration of existing systems and creates support documentation for System and Network Engineers to use for operational support.
• Learns continuously, staying on top of industry trends and new technologies.
• Demonstrates Legal and ethical compliance.
• Performs other duties as requested or assigned by the Director of Enterprise Architecture.

Salary: $85,000 - $95,000

Department/Division: Enterprise Architecture / Information Technology

Campus: Allendale

How To Apply: Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail address for three professional references. Applicants selected for interviews will be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215.

Application Deadline: Consideration of applications will begin April 3, 2023 after which the posting may be closed at any time at the discretion of the University.

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: 16 Mar 2023 Eastern Daylight Time
Applications close:

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via ZipRecruiter posted_at: 2 days agoschedule_type: Full-time
Office Assistant - Seidman College of Business Apply now Job no: 494706... Position type: PSS - Professional Support Staff Location: Grand Rapids Categories: Seidman College of Business Job Summary: The position of Office Assistant will provide administrative support to the Seidman College of Business requiring strong attention to detail, excellent organizational skills, a high degree of accuracy, an ability to work independently, and prompt follow Office Assistant - Seidman College of Business

Apply now Job no: 494706...
Position type: PSS - Professional Support Staff
Location: Grand Rapids
Categories: Seidman College of Business

Job Summary:

The position of Office Assistant will provide administrative support to the Seidman College of Business requiring strong attention to detail, excellent organizational skills, a high degree of accuracy, an ability to work independently, and prompt follow through. A main focus for this position will be tasks and processes related to college academic offerings and support of external and alumni relations activities.

Essential Functions:
• Manage the coordination of all college annual course schedules and course changes. Assist the Associate Dean in reviewing and researching course changes or implementation of new courses. Related to course scheduling, act as liaison between the Dean's Office and departments/programs staff and faculty as well as the Registrar's Office. Log and track course changes.
• Ensure maintenance of course syllabi and "other evidence" as needed for accreditation.
• Coordinate the college final exam schedule and resolve orphan class exams.
• Implement and monitor the college's mid-semester course evaluation process.
• Monitor midterm and final grade submissions.
• Provide administrative support to the Director of External & Alumni Relations such as scheduling meetings, managing calendars, making travel arrangements, and other clerical support as needed.
• Develop, prepare, and/or compose responses to memos, correspondence, presentation materials and spreadsheets requiring research, judgment, and discretion; routinely write; edit and submit materials for internal/external communications as requested.
• Receive information in various forms and determine the appropriate method of processing.
• Disseminate information that may require explanation and interpretation of established university and departmental policies and procedures, and direct individuals to sources of additional information.
• Coordinate and support specific projects and programs as assigned.
• Assist the Associate and Assistant Dean's, unit heads, and C5 PSS staff with administrative problems or concerns. In addition, provide clerical support to the Dean's Office such as taking meeting minutes when requested, greeting and hosting visitors to the Dean's Suite, answering phones, providing information or routing calls to the appropriate resource, opening and routing incoming mail and correspondence, maintaining office filing systems and other clerical tasks as needed.
• Create and maintain databases as needed.
• Complete other duties as assigned.

Required Qualifications:

High school graduate or equivalent.
Minimum of four years of relevant work experience.
Demonstrated administrative and organizational skills.
Experience with various computer software applications such as Microsoft Office and/or equivalent.
Data entry experience.
Typing and spelling competency with grammar and proofreading skills.
Possess strong verbal and written communication skills.
Demonstrated experience to successfully provide quality customer service.
Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
Demonstrated experience to successfully coordinate large projects.
Demonstrated experience to successfully handle multiple demands efficiently.
Demonstrated experience to successfully organize and prioritize workload.
Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
Demonstrated experience to successfully work under pressure and meet deadlines.
Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:
• Experience with programs such as:
• Coursedog or other academic scheduling software
• Digital Measures
• GVSU CMS for website management

Supervision Received:
• Receives minimal supervision from a designated supervisor. Much of the work is self-initiated. Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised:
• Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.

Physical Demands
• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Salary: C-4 Level. Minimum starting salary of $20.78

Campus: Grand Rapids

Job Type: 12 month, Full Time, Monday through Friday 8am-5pm

How to Apply: Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references including at least one supervisor. If you need assistance, call Human Resources at 616-331-2215.

Application Deadline: April 14, 2023

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: 23 Mar 2023 Eastern Daylight Time
Applications close: 14 Apr 2023 11:55 PM Eastern Daylight Time

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via LinkedIn posted_at: 9 days agoschedule_type: Full-timesalary: 50K–52K a year
APPLICATION ACCOMMODATIONS: If you are unable or limited in your ability to access our career website as a result of a physical or mental impairment, please contact Human Resources at (616) 331-2215 or hro@gvsu.edu to request a reasonable accommodation. You may also access this resource to request accommodations prior to or during the interview process. Your privacy is important to us... therefore, we will only share information regarding accommodations APPLICATION ACCOMMODATIONS:

If you are unable or limited in your ability to access our career website as a result of a physical or mental impairment, please contact Human Resources at (616) 331-2215 or hro@gvsu.edu to request a reasonable accommodation. You may also access this resource to request accommodations prior to or during the interview process. Your privacy is important to us... therefore, we will only share information regarding accommodations on a need to know basis.

MANAGER OF COLLEGE ADVANCEMENT

Job no: 494598

Position type: EAP - Executive, Administrative, Professional

Location: Allendale, Grand Rapids

Categories: University Development

Summary

This position will be charged with launching, leading, partnering, and supporting colleges, academic units, and other divisions with fundraising efforts. This position will be responsible for managing the direction of college, academic unit, and university leadership teams on fundraising efforts, project managing initiatives, and collaborating with multiple internal and external stakeholders that increase giving to Grand Valley State University.

PRIMARY DUTIES
• Develop and execute strategies with the director to orient, engage, educate, and enable colleges, academic units, and other senior leadership members’ teams on fundraising.
• Manage and support fundraising initiatives and projects for colleges, academic units, and senior leadership members’ teams by providing insight into GVSU fundraising protocols.
• Provide fundraising education and support for colleges, academic units, and divisions through various means of communications.
• Assist the director in creating policies, procedures, and resources around fundraising for colleges and units.
• Co-manage the Faculty/Staff Campaign cabinet with the Annual Giving Manager, Campus Philanthropy.
• Plan, attend, and host meetings and events for internal and external audiences.
• Collaborate and work with colleagues to ensure fundraising activities in colleges and academic units are communicated across department lines.
• Performs other duties as required/assigned by manager.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
• Bachelor’s degree or knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in communications, public relations, marketing, and/or business.
• 1-3 years of professional experience in project management, volunteer management, communications, sales, marketing, or fundraising in a non-profit or higher education setting.
• Outstanding organizational skills and ability to manage multiple tasks simultaneously.
• Ability to work collaboratively to meet personal and jointly held division goals.
• A self-starter who is a strong communicator and enjoys working on new projects while paying attention to details and following through on projects.

KNOWLEDGE, SKILLS AND ABILITIES PREFERRED
• High degree of writing proficiency and computer programs including but not limited to Canva, Microsoft Word, Outlook, Teams, and Excel.
• Experience communicating and partnering with a multitude of individuals to gain buy-in and reach goals.
• Experience leading and organizing teams or volunteers.
• Familiarity with CRM database software (ex. Blackbaud)
• Experience in fundraising.
• Experience in higher education.
• Works well independently, but also works well in a team environment.

WORKING CONDITIONS

Normal office environment. Some travel, weekend, and evening work may be required.

Physical Demands: Must be able to lift, move, and transport boxes weighing 10-20 lbs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

Salary: $50,000 - $52,500, commensurate with experience

Department/Division: University Development

Location: Hybrid Remote/In Office both Allendale and Grand Rapids (Pew) Campuses

Application Deadline: Application review to begin March 20. The posting may be closed at any time at the discretion of the University.

How To Apply: Please include a letter that specifically addresses how your skills, education and experience relate to the position announcement and a resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you need assistance, call Human Resources at 616-331-2215

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request
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via Glassdoor posted_at: 12 days agoschedule_type: Full-timesalary: 54K–55K a year
SUMMARY Work as part of the Financial Aid and Scholarships team to provide student-focused service and guidance regarding financial aid programs, educational funding options and the financial application process... PRIMARY DUTIES • Serve as part of the full leadership team and supervise PSS staff. • Provide strategic and administrative leadership and support of the Office of Financial Aid and Scholarships • Lead and supervise the review and SUMMARY

Work as part of the Financial Aid and Scholarships team to provide student-focused service and guidance regarding financial aid programs, educational funding options and the financial application process...

PRIMARY DUTIES
• Serve as part of the full leadership team and supervise PSS staff.
• Provide strategic and administrative leadership and support of the Office of Financial Aid and Scholarships
• Lead and supervise the review and completion of reports. These include dataloads, discrepancy, suspense, etc.
• Lead and supervise Pell grant processing.
• Responsible for troubleshooting issues and reporting and reconciliation to remain in compliance with Federal regulations.
• Lead and supervise State Programs – Michigan Achievement Scholarship, TIP, Michigan Competitive Scholarship, Fostering Futures, etc.
• Responsible for troubleshooting issues and reporting and reconciliation to remain in compliance with the State regulations.
• Assist with the processing of Concurrent Enrollment and Consortium agreements.
• Support leadership with maintenance of Banner, ScholarshipUniverse, and StudentForms (CampusLogic products).
• Work collaboratively with other offices on campus including Student Accounts, Office of Certification and Accreditation, IT, and others.
• Provide excellent customer service to current and prospective students, families and supporters.
• Performs other duties as required/assigned by manager.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
• Bachelor’s Degree
• Minimum of three years of higher education experience related to financial aid
• Excellent communication and customer service skills, attention to detail, and strong problem solving skills
• Strong work ethic to set priorities and manage multiple responsibilities effectively
• Knowledge and experience in using a large database system, administrative software, imaging and workflow applications

WORKING CONDITIONS

Normal office environment. Some travel may be required.

SALARY: $54,000 - $55,000

DEPARTMENT/DIVISION: Financial Aid & Scholarships/Enrollment Development and Educational Outreach

CAMPUS: Allendale

HOW TO APPLY: Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail address for three professional references. Applicants selected for interviews may be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215.

APPLICATION DEADLINE: March 27, 2023
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via ZipRecruiter posted_at: 6 days agoschedule_type: Full-time
Academic Department Coordinator - Psychology Apply now Job no: 494673... Position type: PSS - Professional Support Staff Location: Allendale Categories: College of Liberal Arts & Sciences JOB SUMMARY: The Academic Coordinator is responsible for the coordination and the quality of the administrative work for a department. This person coordinates a variety of duties in which discretion and judgment concerning the procedures to use or policies to Academic Department Coordinator - Psychology

Apply now Job no: 494673...
Position type: PSS - Professional Support Staff
Location: Allendale
Categories: College of Liberal Arts & Sciences

JOB SUMMARY:

The Academic Coordinator is responsible for the coordination and the quality of the administrative work for a department. This person coordinates a variety of duties in which discretion and judgment concerning the procedures to use or policies to follow is required. This position requires discretion, a commitment to diversity and inclusion, as well as a student-centered and customer-service focus. We are looking for individuals that can provide an inclusive, accessible and welcoming environment that encourages people to thrive. Candidates should have strong communication and interpersonal skills, such as the ability to interact with others with respect, empathy, and cultural humility. The candidate must be able to work collaboratively in a team environment, possess strong communication skills and be able to work independently to drive processes and meet deadlines.

ESSENTIAL FUNCTIONS:
• Compile and logically format statistical data, spreadsheets, and reports to facilitate department decision-making related to department budget and scheduling.
• Monitor the department budgets and provide timely reports to the unit head.
• Prioritize tasks to manage and coordinate a large and varied workload, including other clerical staff.
• Disseminate information that may require explanation and interpretation of established university and departmental policies and procedures, and direct individuals to sources of additional information.
• Provide support to faculty, including office space, keys, nameplates, and computer access.
• Provide support with bulk mailings, answering phones, maintaining filing and recordkeeping systems.
• Serve as student employee supervisor and may act as a lead worker for other PSS.
• Coordinate with the unit head to develop the academic schedule.
• Coordinate scheduling tasks and support services associated with preparing and making arrangements for major meetings, events, conferences, exhibits, travel, or other related duties for both internal and external contacts.
• Provide administrative support for personnel processes.
• Coordinate/monitor grade processing.
• Maintain syllabi records for the department.
• Maintain and order supplies for the department.
• At times, act as a liaison between unit head, Dean's Office, faculty, staff, students and outside organizations.
• Collaborate across and provide backup support to other CLAS units as needed.
• Other related duties or special projects as assigned.

NON-ESSENTIAL FUNCTIONS
• Textbook orders for faculty.
• Process major declarations and assign faculty advisors.
• Coordinate completion of course override requests.
• Monitor make-up exams.
• Maintain department social media accounts.
• Perform routine web-site maintenance.

REQUIRED QUALIFICATIONS:
• High school graduate or equivalent.
• Minimum of three years of relevant work experience.
• Experience with various computer software applications such as Microsoft Office and/or equivalent.
• Demonstrated experience to successfully operate office equipment.
• Data entry experience.
• Typing and spelling competency with grammar and proofreading skills.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully provide quality customer service
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Ability to work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Ability to successfully maintain positive intercultural and interpersonal relationships.

PREFERRED QUALIFICATIONS:
• Some college coursework.
• Supervisory experience preferred
• Accounting or budget experience

SUPERVISION RECEIVED:
• Receives general instruction from a designated supervisor but is generally expected to work independently.

SUPERVISION EXERCISED:
• Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other PSS staff members within the department/unit/division.

PHYSICAL DEMANDS:
• To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Department/Division: Psychology/CLAS

The Psychology Department at Grand Valley State University is the home to a major (BA/BS) in psychology, a major in behavioral neuroscience (BNS), a minor in psychology, a Master's degree program in school psychology, and a certificate program in Applied Behavior Analysis. The department has 39 full-time faculty members, and nearly 2000 majors and minors. Department offices are located on the Allendale campus, where nearly all of the department's courses are taught.

https://www.gvsu.edu/psychology/

Salary: C-3 Level. Minimum starting wage of $18.40 per hour.

Campus: Allendale

Campus/University: Grand Valley University (GVSU) is a public comprehensive institution located in West Michigan with campuses in Allendale, downtown Grand Rapids, and Holland, plus centers in Detroit, Muskegon and Traverse City. The University attracts more than 23,000 undergraduate and graduate students with high quality programs and state-of-the-art facilities, and has been nationally recognized for innovativeness and its contribution to students' social mobility. The greater Grand Rapids metropolitan area has a population of around one million people, is affordable, and offers rich cultural amenities. Grand Valley is located within easy driving distance of Chicago, Detroit, Lake Michigan beaches, and many other superb summer and winter recreational venues. Information can be found at Community Resources - Human Resources - Grand Valley State University (gvsu.edu). Grand Valley is highly rated for safety, sustainability, and veteran and LGBTQ friendliness, and is committed to supporting employees and their families in work-life balance. The university seeks to create an inclusive and diverse environment for faculty and students while promoting enrichment of society through excellent teaching, active scholarship, and service. More information can be found at Grand Valley State University (gvsu.edu).

Application Deadline Date: April 3, 2023

How to Apply: Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references including at least one supervisor. If you need assistance, call Human Resources at 616-331-2215.

Job Category: Professional Support Staff

Job Type: Full Time, 8 am - 5 pm

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: 06 Mar 2023 Eastern Standard Time
Applications close: 03 Apr 2023 11:55 PM Eastern Daylight Time

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via ZipRecruiter posted_at: 4 days agoschedule_type: Full-time
Assistant Professor of Educational Foundations Apply now Job no: 494418... Position type: FAC - Tenure Track Faculty Location: Grand Rapids Categories: College of Education and Community Innovation Position Title: Tenure-Track Faculty, Educational Foundations, College of Education and Community Innovation (CECI) Summary: The Department of Literacy, Educational Foundations, and Technology in the College of Education and Community Innovation (CECI) Assistant Professor of Educational Foundations

Apply now Job no: 494418...
Position type: FAC - Tenure Track Faculty
Location: Grand Rapids
Categories: College of Education and Community Innovation

Position Title: Tenure-Track Faculty, Educational Foundations, College of Education and Community Innovation (CECI)

Summary: The Department of Literacy, Educational Foundations, and Technology in the College of Education and Community Innovation (CECI) at Grand Valley State University (GVSU) seeks a colleague for a tenure-track appointment at the Assistant Professor rank in Educational Foundations to begin in August 2023. We seek candidates from a diverse pool of scholars with expertise (teaching and/or research) on culturally responsive and culturally sustaining pedagogies and who can teach and coordinate a field-based introduction to Educational Foundations course. We particularly invite applications from candidates who can demonstrate professional and applied experiences in P-12 settings, working with historically marginalized communities, and/or with students of marginalized identities. Candidates with demonstrated experience with social justice education and/or diversity, equity, and inclusion initiatives/training are also preferred.

Required Qualifications and Education:
• Ph.D., Ed. D., or ABD (with an expected graduation by August 1, 2023) in Educational Foundations or a closely related field
• Demonstrated potential for university teaching in one or more of the following areas: social, historical, or philosophical foundations of education; urban education; cultural studies; teacher education
• Record of successful teaching in P-12 environments
• Effective oral, written, and collaborative interpersonal skills

Preferred Qualifications and Education:
• Strong background in interdisciplinary teaching and/or research and scholarship;
• Completion of doctoral studies;
• Evidence of student-centered and relationship-centered teaching;
• Demonstrated commitment to teaching with an intersectional lens;
• Demonstrated engagement with or interest in using a variety of pedagogies that consider multiple forms of oppression (based on race, class, gender, sexual orientation, physical ability/disability, neurodiversity, etc.);
• Demonstrated understanding of and/or commitment to teaching students from diverse racial and ethnic backgrounds with an equity focus;
• Demonstrated potential to coordinate field-based experiences;
• Evidence of collaborative endeavors with colleagues (e.g., research, teaching, curriculum development, etc.)
• Experience with using various modalities of instruction including face-to-face, online synchronous, asynchronous, hybrid, and distance learning technologies as well as deliver courses on weekends

Responsibilities - Essential Functions:
• Teach and coordinate a field-based introduction to Educational Foundations course
• Teach undergraduate Educational Foundations courses (including the teacher internship semester capstone) in both face-to-face and online modalities (three courses in the fall semester, three courses in the winter semester)
• Advise students on teacher education program
• Conduct scholarly activities such as research, publications, conference presentations
• Provide service to the unit, university, profession, and community
• Willingness and ability to travel to all GVSU sites, including distance sites, for instruction
• Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must have the physical stamina to work long hours and/or 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability

We encourage applications from candidates who are from underrepresented groups and who have interest and/or experience in working with historically marginalized communities and/or students of marginalized identities.

Salary: Commensurate with experience

Department/Division: Educational Foundations - College of Education and Community Innovation/Academic & Student Affairs

Campus: Pew Campus, Grand Rapids and Allendale Campus, Allendale

How To Apply: Apply online atjobs.gvsu.eduand select "Apply now".Complete applications must include: (1) a cover letter addressing qualifications; (2) a curriculum vitae; (3) a teaching statement that demonstrates your commitment to diversity, equity, and inclusion; (4) the names of three professional references; (5) graduate transcripts (unofficial issued to students are acceptable to apply). Applicants selected for interviews will be required to submit official transcripts prior to an on-campus interview. The online application will allow applicants to attach these documents electronically. If you need assistance, call Human Resources at 616-331-2215. Questions about the position may be directed to the Search Committee Chair: Dr. Leanne Kang at kangl@gvsu.edu or 616-331-6278.

The first round of interviews will be conducted via video conferencing. Candidates should expect to have access to technology that will allow them to use video conferencing software such as Zoom, Google Meets, or Skype. Accommodations within reason will be provided for qualified applicants.

Application Deadline: Consideration of applications will begin on November 1 and the posting may be closed at any time at the discretion of the University.

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: 10 Oct 2022 Eastern Daylight Time
Applications close:

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via CareerBuilder posted_at: 4 days agoschedule_type: Full-time
IT Services Manager Apply now ([Link available when viewing the job] Job no: 494587... Position type: EAP - Executive, Administrative, Professional Location: Grand Rapids Categories: Information Technology SUMMARY This position is responsible for the daily operations of a call center, walk-in support, classroom technology support including audio-visual; and desktop hardware/software support. In providing exceptional customer service and in ensuring IT Services Manager

Apply now ([Link available when viewing the job] Job no: 494587...

Position type: EAP - Executive, Administrative, Professional

Location: Grand Rapids

Categories: Information Technology

SUMMARY

This position is responsible for the daily operations of a call center, walk-in support, classroom technology support including audio-visual; and desktop hardware/software support. In providing exceptional customer service and in ensuring client facing technologies meet operational defined Service Level Agreements (SLAs), the incumbent collaborates with cross-departmental IT areas. They will work with contractors, service providers; and will supervise several IT staff while also managing the daily activities of GVSU student employees.

PRIMARY DUTIES
• Develops and monitors performance measures; ensures that IT services and support provided to the GVSU community members meet defined Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) as well as quality assurance standards.
• Organizes, controls, and oversees the Call Center/Service Desk operations; audits tickets and call center records as needed, initiates, and conducts IT Services’ surveys for process improvement and to reach customer excellence.
• Prepares and manages allocated resources, including time and activity management of the assigned students and staff; develops and manages the hardware inventory system and maintenance schedules to ensure proper implementation of equipment life cycle process.
• Develops and provides regular progress reports; analyzes and mitigates risks; assists in the development of standards operating procedures and practices to ensure a stable and effective IT Service support environment.
• Supervises staff and student workers, leading their personal development, coaching, and guiding their activities; and provides hands-on support as needed in the execution of the team’s duties, ensuring ongoing communication and interactions with subordinates.
• Works closely with the other IT Services management counterparts to ensure equitable support of GVSU’s campuses and community; provides backup support for leadership when they are unavailable.
• Establishes professional relationships with stakeholders, end-users, and external clients to support IT projects and service improvement (this includes contractors, vendors, counterparts at other Universities, etc.).
• Oversees major and minor IT Services related projects from conception to completion as they pertain to the applicable campus or remote GVSU locations.
• Keeps informed to ensure compliance with applicable regulations and rules.
• Performs other duties as required/assigned by manager.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
• A master’s degree or equivalent of a master’s degree; AND two (2) years of work experience in Information Technology Management, IT Helpdesk, IT ServiceDesk or an IT call center of any type.

OR,
• A bachelor’s degree or equivalent of a bachelor’s degree; AND five (5) years of work experience in Information Technology Management, IT Helpdesk, IT ServiceDesk or an IT call center of any type.
• Experience supervising staff and scheduling and assigning work to various IT support teams.
• Experience in monitoring the progress and evaluating the performance of staff.
• Experience working with Windows OS and Macintosh iOS and Information Technology Management System (ITMS).
• Previous supervisory experience

KNOWLEDGE, SKILLS AND ABILITIES PREFERRED
• Experience with audio-visual and classroom technologies.
• Experience with the repair of both Mac and PC hardware.
• Good understanding of Customer Relationship Management (CRM) or any IT ticketing systems.

WORKING CONDITIONS

Normal office environment. Some travel may be required with ability to serve at both the Allendale, Michigan and Grand Rapids, Michigan campuses, including high mobility at other GVSU locations on temporary duties as assigned by the supervisor.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Salary: Commensurate with experience

Department/Division: IT Services/Information Technology

Campus: Grand Rapids

Application Deadline Date: The review of applications will begin January 26, 2023 and the posting may be closed at any time at the discretion of the university.

How To Apply: Please include a letter that specifically addresses how skills, education and experience relate to the position announcement and a resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you need assistance, call Human Resources at [Phone number shown when applying].

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together ([Link available when viewing the job] website.

The University is an affirmative action, equal opportunity institution, consistent with its obligations as a federal contractor. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. It is committed to protecting the constitutional and statutory civil rights of persons connected with the University. Members of the University community, including students, employees, faculty, staff, administrators, Board members, consultants, vendors, others engaged to do business with the University, candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, as defined by this policy. In accordance with applicable federal and state law and this policy, acts of discrimination or harassment by members of the campus community are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. This includes inappropriate limitation of, access to, or participation in educational, employment, athletic, social, cultural, or other university programs and activities. The University will provide reasonable accommodations to qualified individuals with disabilities. Limitations are lawful if they are: directly related to a legitimate university purpose, required by law, or lawfully required by a grant or contract between the university and the state or federal government. For the purposes of this policy, sex-/gender-based harassment includes sexual misconduct, sexual assault, interpersonal or relationship violence, and stalking. See www.gvsu.edu/affirmative. TDD Callers: Call Michigan Relay Center at 711 (in State) or [Phone number shown when applying] (out of State).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: 11 Jan 2023 Eastern Standard Time

Applications close
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