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via LinkedIn
posted_at: 2 days agoschedule_type: Full-timesalary: 55K–60K a year
Provides administrative support for the day-to-day operations of External Relations Alumni Marketing & Communications department, working closely with the Senior Director and leadership team. Performs a variety of administrative duties, including support for budget and invoice processes, support for the alumni magazine publishing process, collateral inventory management, and distributing mail... Delivers excellent customer service to internal partners
Provides administrative support for the day-to-day operations of External Relations Alumni Marketing & Communications department, working closely with the Senior Director and leadership team. Performs a variety of administrative duties, including support for budget and invoice processes, support for the alumni magazine publishing process, collateral inventory management, and distributing mail... Delivers excellent customer service to internal partners in External Relations (ER) and across Harvard Business School (HBS), as well as alumni.
Responsibilities Include:
• Supports budget management for the department; which includes creating reports and dashboards as necessary
• Tracks invoices for the department
• Provides support for the HBS Alumni Bulletin magazine:
• Weekly managing of the email inbox and quarterly admin tasks to assist in the production of the magazine
• Managing distribution of special deliveries
• Logging special mentions of individuals annually preparing the year’s production schedules
• Ordering the bound copies of the year’s magazines
• Manages multiple calendars as needed
• Manages in-house printing on-demand
• Materials management and collation for special presentations
• Orders office supplies
• Supports photo archiving, batching photos, and uploading to digital asset management system
• Assists in preparing mailing lists for vendors
• May provide general office assistance for immediate supervisor and leadership team, including monitoring and responding to office voice mail and email boxes, and maintaining department vendor list.
• Ability to perform the essential duties of the position with or without reasonable accommodation
• This role is responsible for other duties as assigned
Basic Qualifications:
• High School Diploma, GED, or equivalent is required.
• 3+ years of experience in an administrative support role(s) and/or related experience is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.
Additional Qualifications and Skills: The successful candidate should:
• Have the ability to work independently with minimal supervision, as well as part of a team
• Be comfortable working with the staff at all levels in an organization
• Possess strong organizational and excellent interpersonal skills
• Be accurate and detail-oriented and have the ability to manage and prioritize multiple projects to meet deadlines in a fast-paced office.
• Ability to handle complex and confidential information with discretion.
• Able to work overtime (including weekend time) during peak periods (rare occurrence).
• Candidate should have the willingness to learn new skills
• The ability to communicate ideas clearly (verbally and written)
• Have customer service experience.
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage (https://huhs.harvard.edu/covid-19-vaccine-requirement-faqs#gsc.tab=0). Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website (https://huhs.harvard.edu/covid-19-information#gsc.tab=0).
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here (https://www.hbs.edu/employment Show more details...
Responsibilities Include:
• Supports budget management for the department; which includes creating reports and dashboards as necessary
• Tracks invoices for the department
• Provides support for the HBS Alumni Bulletin magazine:
• Weekly managing of the email inbox and quarterly admin tasks to assist in the production of the magazine
• Managing distribution of special deliveries
• Logging special mentions of individuals annually preparing the year’s production schedules
• Ordering the bound copies of the year’s magazines
• Manages multiple calendars as needed
• Manages in-house printing on-demand
• Materials management and collation for special presentations
• Orders office supplies
• Supports photo archiving, batching photos, and uploading to digital asset management system
• Assists in preparing mailing lists for vendors
• May provide general office assistance for immediate supervisor and leadership team, including monitoring and responding to office voice mail and email boxes, and maintaining department vendor list.
• Ability to perform the essential duties of the position with or without reasonable accommodation
• This role is responsible for other duties as assigned
Basic Qualifications:
• High School Diploma, GED, or equivalent is required.
• 3+ years of experience in an administrative support role(s) and/or related experience is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.
Additional Qualifications and Skills: The successful candidate should:
• Have the ability to work independently with minimal supervision, as well as part of a team
• Be comfortable working with the staff at all levels in an organization
• Possess strong organizational and excellent interpersonal skills
• Be accurate and detail-oriented and have the ability to manage and prioritize multiple projects to meet deadlines in a fast-paced office.
• Ability to handle complex and confidential information with discretion.
• Able to work overtime (including weekend time) during peak periods (rare occurrence).
• Candidate should have the willingness to learn new skills
• The ability to communicate ideas clearly (verbally and written)
• Have customer service experience.
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage (https://huhs.harvard.edu/covid-19-vaccine-requirement-faqs#gsc.tab=0). Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website (https://huhs.harvard.edu/covid-19-information#gsc.tab=0).
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here (https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-timesalary: 75K–80K a year
Who We Are
Harvard Business School, External Relations is embarking on strategic initiatives and organizational investments that will position HBS as the 21st century world-class model of development and alumni engagement in higher education. Building from a foundation of existing areas of strength in fundraising, communications, and alumni relations, new internal initiatives focused on the... lifelong learning and engagement of alumni will enhance
Who We Are
Harvard Business School, External Relations is embarking on strategic initiatives and organizational investments that will position HBS as the 21st century world-class model of development and alumni engagement in higher education. Building from a foundation of existing areas of strength in fundraising, communications, and alumni relations, new internal initiatives focused on the... lifelong learning and engagement of alumni will enhance the School’s ability to best serve its constituents.
We envision an External Relations organization which is unequivocally committed to advancing the core values of racial equity, diversity, inclusion, and belonging, and empowers all staff to embody these principles. Through this work, we aspire to become leaders in engaging an increasingly diverse alumni body, effectively supporting the School’s mission to educate leaders who make a difference in the world. We recognize that our staff are the foundation of these past and future successes, and seek a dedicated resource to champion External Relations’ recruitment and hiring practices. The External Relations organization includes fundraising, alumni engagement, marketing, donor stewardship, IT, administration, and finance professionals aligned to deliver our stated mission. Learn more about us at alumni.hbs.edu
The Talent Acquisition Manager for External Relations (ER) is a newly established role to enable External Relations to expand our capacity to attract top talent. Collaborating with HBS Human Resources and External Relations Business Administration as well as other stakeholders, this person will establish, implement, and execute the department’s recruitment strategies which are centered around cultivating diverse candidate pools for recurring searches as well as hard-to-fill and niche roles.
Job Responsibilities
This role will manage the full recruitment lifecycle on open searches for exempt and non-exempt staff roles within ER.
• Ensure that every open search and our overall recruitment strategy demonstrates a measurable commitment to diversity, equity, and inclusion and the School’s Affirmative Action goals
• Coordinate position review and posting process – work with hiring managers to draft job descriptions, prepare documentation for position approval, develop timelines and milestones for search process, and lead regular check-ins for managers who are actively recruiting
• Source and conduct outreach efforts to passive candidate from a variety of channels to develop candidate pipelines; track conversion rates of different sourcing activities and recommend adjustments
• Partner with and leverage HBS HR Talent Acquisition on recruitment/sourcing strategies, niche searches, and escalations as needed
• Review applications through our Applicant Tracking System and identify the strongest candidates for review by manager
• Phone screen applicants selected by the hiring manager and be able to distill conversations to key points for the hiring manager’s consideration
• Be the point of contact for all candidate engagement & correspondence. Create a positive candidate experience (for both internal & external candidates) throughout the recruiting process with proactive communication & high touch customer service
• Proactively identify hurdles in candidate attraction and research solutions before communicating them with hiring managers and other stakeholders
• Partner with Director to establish tracking and reporting mechanisms to relay search status of open searches to internal audiences
• Coach and advise hiring managers on interviewing techniques to foster an inclusive and equitable experience for all
• Use Applicant Tracking System, Teams, reference check tools, and other systems to keep timely updates of candidates’ statuses
• Work with ER leadership and HBS HR on offer management and extension
• Manage transition from offer to on-boarded employee in partnership with HBS HR, other cross-functional teams, and ER to ensure smooth and effective process
• Partner with HBS HR Talent Acquisition and serve as the External Relations representative on the Talent Acquisition Center of Practice group, meeting on a regular basis to keep up-to-date on best practices
• Partner with HBS HR to identify opportunities to represent ER as an employer at recruiting fairs
• Be responsible for other duties as assigned
Basic Qualifications:
• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years relevant work experience
Additional Qualifications and Skills:
In addition to the requirements listed above, we also require:
• 2 additional years of progressive responsibility and demonstrated success in human resources, talent acquisition, and/or talent development is required
• Working knowledge of using applicant tracking systems, Microsoft Office (including Word and Outlook), and systems like Slack, Zoom, or MS Teams is required
Preferred Qualifications:
• Experience recruiting for a variety of positions, skill sets, and levels
Additional Skills, Experience, and Credentials needed for this position:
Critical competencies to be successful in this position include:
• Sounds judgment and critical thinking abilities
• Excellent time management and organizational skills, including the ability to manage and prioritize multiple priorities, and the ability to manage a project from conception through execution
• Networking ability to foster relationships with managers, internal constituents, and external candidates
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2-3 days per week. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (via phone and/or via Zoom) and/or in person for this role.
Harvard University continues to place the highest priority on the health, safety and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
Harvard Business School, External Relations is embarking on strategic initiatives and organizational investments that will position HBS as the 21st century world-class model of development and alumni engagement in higher education. Building from a foundation of existing areas of strength in fundraising, communications, and alumni relations, new internal initiatives focused on the... lifelong learning and engagement of alumni will enhance the School’s ability to best serve its constituents.
We envision an External Relations organization which is unequivocally committed to advancing the core values of racial equity, diversity, inclusion, and belonging, and empowers all staff to embody these principles. Through this work, we aspire to become leaders in engaging an increasingly diverse alumni body, effectively supporting the School’s mission to educate leaders who make a difference in the world. We recognize that our staff are the foundation of these past and future successes, and seek a dedicated resource to champion External Relations’ recruitment and hiring practices. The External Relations organization includes fundraising, alumni engagement, marketing, donor stewardship, IT, administration, and finance professionals aligned to deliver our stated mission. Learn more about us at alumni.hbs.edu
The Talent Acquisition Manager for External Relations (ER) is a newly established role to enable External Relations to expand our capacity to attract top talent. Collaborating with HBS Human Resources and External Relations Business Administration as well as other stakeholders, this person will establish, implement, and execute the department’s recruitment strategies which are centered around cultivating diverse candidate pools for recurring searches as well as hard-to-fill and niche roles.
Job Responsibilities
This role will manage the full recruitment lifecycle on open searches for exempt and non-exempt staff roles within ER.
• Ensure that every open search and our overall recruitment strategy demonstrates a measurable commitment to diversity, equity, and inclusion and the School’s Affirmative Action goals
• Coordinate position review and posting process – work with hiring managers to draft job descriptions, prepare documentation for position approval, develop timelines and milestones for search process, and lead regular check-ins for managers who are actively recruiting
• Source and conduct outreach efforts to passive candidate from a variety of channels to develop candidate pipelines; track conversion rates of different sourcing activities and recommend adjustments
• Partner with and leverage HBS HR Talent Acquisition on recruitment/sourcing strategies, niche searches, and escalations as needed
• Review applications through our Applicant Tracking System and identify the strongest candidates for review by manager
• Phone screen applicants selected by the hiring manager and be able to distill conversations to key points for the hiring manager’s consideration
• Be the point of contact for all candidate engagement & correspondence. Create a positive candidate experience (for both internal & external candidates) throughout the recruiting process with proactive communication & high touch customer service
• Proactively identify hurdles in candidate attraction and research solutions before communicating them with hiring managers and other stakeholders
• Partner with Director to establish tracking and reporting mechanisms to relay search status of open searches to internal audiences
• Coach and advise hiring managers on interviewing techniques to foster an inclusive and equitable experience for all
• Use Applicant Tracking System, Teams, reference check tools, and other systems to keep timely updates of candidates’ statuses
• Work with ER leadership and HBS HR on offer management and extension
• Manage transition from offer to on-boarded employee in partnership with HBS HR, other cross-functional teams, and ER to ensure smooth and effective process
• Partner with HBS HR Talent Acquisition and serve as the External Relations representative on the Talent Acquisition Center of Practice group, meeting on a regular basis to keep up-to-date on best practices
• Partner with HBS HR to identify opportunities to represent ER as an employer at recruiting fairs
• Be responsible for other duties as assigned
Basic Qualifications:
• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years relevant work experience
Additional Qualifications and Skills:
In addition to the requirements listed above, we also require:
• 2 additional years of progressive responsibility and demonstrated success in human resources, talent acquisition, and/or talent development is required
• Working knowledge of using applicant tracking systems, Microsoft Office (including Word and Outlook), and systems like Slack, Zoom, or MS Teams is required
Preferred Qualifications:
• Experience recruiting for a variety of positions, skill sets, and levels
Additional Skills, Experience, and Credentials needed for this position:
Critical competencies to be successful in this position include:
• Sounds judgment and critical thinking abilities
• Excellent time management and organizational skills, including the ability to manage and prioritize multiple priorities, and the ability to manage a project from conception through execution
• Networking ability to foster relationships with managers, internal constituents, and external candidates
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2-3 days per week. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (via phone and/or via Zoom) and/or in person for this role.
Harvard University continues to place the highest priority on the health, safety and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 9 days agoschedule_type: Full-time
Job Summary
Harvard Business School Online is Harvard Business School’s vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. HBS Online offers a unique and highly engaging way to learn vital business concepts. To see these techniques in action and gain actionable skills and insights, check out... HBS Online's Sample Business Lessons . Reporting
Job Summary
Harvard Business School Online is Harvard Business School’s vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. HBS Online offers a unique and highly engaging way to learn vital business concepts. To see these techniques in action and gain actionable skills and insights, check out... HBS Online's Sample Business Lessons . Reporting to the Director, Content Development, the Senior Project Manager manages a team that develops timelines and budgets, monitors project status and risks across the portfolio of courses in development, facilitates cross-team communication, and ensures appropriate permissions are received to support the development of HBS Online products. The team supports the creation of world-class online courses for Harvard Business School through HBS Online, the school’s digital education platform.
Position Description
• Review course development scope and timeline and provide feedback and direction to project team on implications from production to launch. Quantify and illustrate proposed changes to scope, staffing, or other factors and impacts across the portfolio
• Map out project ambitions and resources. Illustrate options and trade-offs for multiple stakeholders
• Engage and manage resources through Harvard’s contingent workforce program
• Manage copyright submissions
• Manage editorial and accessibility vendors focused on improving work quality and efficiency; manage editorial budget
• Manage protagonist permissions/releases, liaise with protagonists, and provide guidance on course production best practices and permissions management to the team
• Identify and work to resolve portfolio problems including process, and stakeholder management. Escalate issues, as needed, to reduce risk to the project
• Develop and manage project timelines; provides regular status updates of various forms to numerous stakeholders throughout HBS Online, HBS, and (as required) external entities
• Engage with faculty, academic support staff and others involved in the course development process as needed
• Set up and runs project status meetings.
• Coordinate Beta course launch through completion of first one to three open enrollment waves of a given program
• Oversee regular team updates to departmental newsletter and course launch events
• The role is also responsible for other duties as assigned
Basic Qualifications
• Bachelor's degree is required
• 5+ years of relevant experience is required
Additional Qualifications And Skills
• Management experience strongly preferred
• Experience providing project services in a higher education, professional services setting or publishing industry preferred; PMP or similar certification helpful
• Proficiency in project management, estimating, and scheduling
• Effective communication skills across multiple formats - project steering meetings, project chartering and kickoffs, stand ups, design sessions, brain storms, problem solving sessions and retrospectives
• Experience leveraging program status and performance reporting and project dashboards to improve project outcomes
• Pitches in where needed – “no job too big or too small”
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus several days per month. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website .
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .
Job Function
General Administration
Location
USA - MA - Boston
Job Code
359057 Admin Dept/Program Admin
Sub-Unit
Department
Harvard Business School Online
Time Status
Full-time
Salary Grade
057
Union
00 - Non Union, Exempt or Temporary
Pre-Employment Screening
Education, Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law Show more details...
Harvard Business School Online is Harvard Business School’s vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. HBS Online offers a unique and highly engaging way to learn vital business concepts. To see these techniques in action and gain actionable skills and insights, check out... HBS Online's Sample Business Lessons . Reporting to the Director, Content Development, the Senior Project Manager manages a team that develops timelines and budgets, monitors project status and risks across the portfolio of courses in development, facilitates cross-team communication, and ensures appropriate permissions are received to support the development of HBS Online products. The team supports the creation of world-class online courses for Harvard Business School through HBS Online, the school’s digital education platform.
Position Description
• Review course development scope and timeline and provide feedback and direction to project team on implications from production to launch. Quantify and illustrate proposed changes to scope, staffing, or other factors and impacts across the portfolio
• Map out project ambitions and resources. Illustrate options and trade-offs for multiple stakeholders
• Engage and manage resources through Harvard’s contingent workforce program
• Manage copyright submissions
• Manage editorial and accessibility vendors focused on improving work quality and efficiency; manage editorial budget
• Manage protagonist permissions/releases, liaise with protagonists, and provide guidance on course production best practices and permissions management to the team
• Identify and work to resolve portfolio problems including process, and stakeholder management. Escalate issues, as needed, to reduce risk to the project
• Develop and manage project timelines; provides regular status updates of various forms to numerous stakeholders throughout HBS Online, HBS, and (as required) external entities
• Engage with faculty, academic support staff and others involved in the course development process as needed
• Set up and runs project status meetings.
• Coordinate Beta course launch through completion of first one to three open enrollment waves of a given program
• Oversee regular team updates to departmental newsletter and course launch events
• The role is also responsible for other duties as assigned
Basic Qualifications
• Bachelor's degree is required
• 5+ years of relevant experience is required
Additional Qualifications And Skills
• Management experience strongly preferred
• Experience providing project services in a higher education, professional services setting or publishing industry preferred; PMP or similar certification helpful
• Proficiency in project management, estimating, and scheduling
• Effective communication skills across multiple formats - project steering meetings, project chartering and kickoffs, stand ups, design sessions, brain storms, problem solving sessions and retrospectives
• Experience leveraging program status and performance reporting and project dashboards to improve project outcomes
• Pitches in where needed – “no job too big or too small”
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus several days per month. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website .
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .
Job Function
General Administration
Location
USA - MA - Boston
Job Code
359057 Admin Dept/Program Admin
Sub-Unit
Department
Harvard Business School Online
Time Status
Full-time
Salary Grade
057
Union
00 - Non Union, Exempt or Temporary
Pre-Employment Screening
Education, Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timesalary: 75K–85K a year
HBS Executive Education brings together senior executives from the world’s most influential organizations, resulting in unparalleled diversity. We achieve our mission by working closely with faculty to design and deliver over 130 open enrollment and custom programs to over 13,000 participants annually, from over 130 countries. Open enrollment programs range from a few days to a few weeks over a... period of months, while custom engagements help
HBS Executive Education brings together senior executives from the world’s most influential organizations, resulting in unparalleled diversity. We achieve our mission by working closely with faculty to design and deliver over 130 open enrollment and custom programs to over 13,000 participants annually, from over 130 countries. Open enrollment programs range from a few days to a few weeks over a... period of months, while custom engagements help largely Fortune 1000 companies implement strategic changes and build organizational capabilities. Most programs are delivered on the HBS campus, where Executive Education has nine dedicated classrooms and more than 500 dedicated bedrooms in three executive residences. To meet the diverse needs of our community, our programming now includes in-person, virtual, and blended options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; enrollment and admissions; and finance.
Primary responsibilities include:
The Executive Education delivery team is seeking a Program Manager to oversee the planning and delivery of a portfolio of Executive Education programs. Program assignments may include both open enrollment and custom programs, and include both on-site and virtual delivery. Reporting to an Associate Director of Program Delivery, primary responsibilities include:
• Staff Management: Directs and manages two program coordinators; defines and communicates work standards and performance expectations, manages workflow through delegation and scheduled check in meetings, advises and facilitates professional development, provides ongoing feedback, trains new staff and provides ongoing coaching, communicates, motivates and guides staff around new processes and policies, serves as a role model.
• Program Analysis and Management of Logistics: Makes strategic decisions that affect and impact the success of the program, seeks and maintains knowledge of best practices and plans accordingly, tracks and monitors program budget, facilitates a seamless participant experience and maintains the highest level of customer service among the team, manages and tracks enrollment for all accepted participants.
• Relationship Management: Establishes and manages expectations with faculty, internal constituents, external clients, and portfolio directors, maintains and disseminates program delivery updates, manages scope of delivery with external clients, manages internal and external vendors, negotiates with vendors, serves as the point person between all constituents.
• Conflict Resolution: Identifies and responds to potential areas of conflict, serves as the escalation point for all external client and participant concerns, uses judgment and escalates issues as appropriate.
• Crisis Management: Manages last minute program changes in real time, manages medical, weather, and other emergency situations.
• Leadership: Demonstrates the ability to; guide and deliver programs and other projects, support and facilitate department wide initiatives and business goals, motivate, encourage, and inspire staff, embrace and support change and deliver results, empower others.
• Responsible for other duties as assigned
Basic Qualifications:
• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years’ relevant work experience
Additional Qualifications and Skills:
Required Qualifications:
• Bachelor's degree required
• 3+ years of direct line management, with proven project management skills and the ability/flexibility to handle multiple projects simultaneously.
Additional Qualifications:
• Experience collaborating across a team and bringing projects to fruition.
• This position requires a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, high energy environment. Flexible schedule necessary - long hours and week-ends while programs are in session; possible travel.
• Prior experience in an academic environment is preferred.
Physical Requirements:
• Sitting using near vision use for reading and computer use for extended periods of time
• Lifting (approximately 20 to 30 pounds), bending, and other physical exertion
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2 days per week when a program is not in-session. This role is required one to be onsite for the entire duration of a program when in-session. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
Primary responsibilities include:
The Executive Education delivery team is seeking a Program Manager to oversee the planning and delivery of a portfolio of Executive Education programs. Program assignments may include both open enrollment and custom programs, and include both on-site and virtual delivery. Reporting to an Associate Director of Program Delivery, primary responsibilities include:
• Staff Management: Directs and manages two program coordinators; defines and communicates work standards and performance expectations, manages workflow through delegation and scheduled check in meetings, advises and facilitates professional development, provides ongoing feedback, trains new staff and provides ongoing coaching, communicates, motivates and guides staff around new processes and policies, serves as a role model.
• Program Analysis and Management of Logistics: Makes strategic decisions that affect and impact the success of the program, seeks and maintains knowledge of best practices and plans accordingly, tracks and monitors program budget, facilitates a seamless participant experience and maintains the highest level of customer service among the team, manages and tracks enrollment for all accepted participants.
• Relationship Management: Establishes and manages expectations with faculty, internal constituents, external clients, and portfolio directors, maintains and disseminates program delivery updates, manages scope of delivery with external clients, manages internal and external vendors, negotiates with vendors, serves as the point person between all constituents.
• Conflict Resolution: Identifies and responds to potential areas of conflict, serves as the escalation point for all external client and participant concerns, uses judgment and escalates issues as appropriate.
• Crisis Management: Manages last minute program changes in real time, manages medical, weather, and other emergency situations.
• Leadership: Demonstrates the ability to; guide and deliver programs and other projects, support and facilitate department wide initiatives and business goals, motivate, encourage, and inspire staff, embrace and support change and deliver results, empower others.
• Responsible for other duties as assigned
Basic Qualifications:
• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years’ relevant work experience
Additional Qualifications and Skills:
Required Qualifications:
• Bachelor's degree required
• 3+ years of direct line management, with proven project management skills and the ability/flexibility to handle multiple projects simultaneously.
Additional Qualifications:
• Experience collaborating across a team and bringing projects to fruition.
• This position requires a willingness and ability to work with multiple groups within Executive Education and across campus in a fast-paced, high energy environment. Flexible schedule necessary - long hours and week-ends while programs are in session; possible travel.
• Prior experience in an academic environment is preferred.
Physical Requirements:
• Sitting using near vision use for reading and computer use for extended periods of time
• Lifting (approximately 20 to 30 pounds), bending, and other physical exertion
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2 days per week when a program is not in-session. This role is required one to be onsite for the entire duration of a program when in-session. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timesalary: 52K–54K a year
Are you looking to take the next step in your career in a role that broadens your perspective in higher education alumni affairs and development? Do you enjoy data-driven projects, collaboration, and problem-solving in a fast-paced environment? Are you detail-oriented and have strong project follow-through? Apply to join us as the Executive Administration Program Assistant in External Relations... at Harvard Business School.
The External Relations
Are you looking to take the next step in your career in a role that broadens your perspective in higher education alumni affairs and development? Do you enjoy data-driven projects, collaboration, and problem-solving in a fast-paced environment? Are you detail-oriented and have strong project follow-through? Apply to join us as the Executive Administration Program Assistant in External Relations... at Harvard Business School.
The External Relations team (ER) at Harvard Business School (HBS) is dedicated to strengthening the lifelong relationship between alumni and the School by delivering meaningful engagement and learning and by inspiring philanthropy that supports and extends the HBS mission of educating leaders who make a difference in the world. The ER organization is unequivocally committed to advancing the core values of racial equity, diversity, inclusion, and belonging, and empowers all staff to embody these principles in our internal work with colleagues and our external work with alumni, donors, and friends of the School.
As an integral member of a highly-collaborative team, the Program Assistant manages a variety of projects from their inception to completion and provides administrative support focused on high-level volunteers, senior leadership engagement with alumni, and cross-School initiatives. They play a central role in creating and managing infrastructure and supporting projects related to the Executive Administration team and more broadly across ER, as well as ER’s collaboration with the Dean’s Office, other parts of HBS, and University partners. The dynamic and multi-faceted nature of the Program Assistant’s work means you will gain exposure to alumni engagement, fundraising, events, finance, communications, data, technology, and organizational planning.
What You’ll Do:
• Provide high-level, proactive, day-to-day support to the Executive Administration team, including the Executive Director (ED) of External Relations and the Senior Director of Executive Administration.
• Partner with the Assistant Director of Executive Administration to provide administrative, organizational, and reporting support on key areas of work including:
• Dean, Senior Associate Dean, and faculty alumni activities – travel/meeting logistics, briefings, correspondence, tracking, and related processes/policies to enable the School’s senior leaders to engage with our alumni community
• Board of Dean’s Advisors (BDA) – membership, communications, meeting logistics, and programming coordination for this curated group of the School’s closest alumni and friends, while consistently delivering impeccable customer service to them/their teams
• Special projects and strategic initiatives for Executive Administration/External Relations
• Serve as your team’s resource for all reporting needs and data tracking.
• Partner with the Assistant Director and IT in developing further systems and report enhancements.
• Liaise with internal and external constituents, ranging from senior fundraising officers to University administrators to high-level alumni leaders, delivering excellent customer service and displaying a wide-ranging knowledge of External Relations activities.
• Demonstrate strong critical thinking skills, sound judgment, discretion with sensitive information, and flexibility to pivot based on current priorities.
• Ability to perform the essential duties of the position with or without reasonable accommodation
• This role is responsible for other duties as assigned
Basic Qualifications:
• High School Diploma, GED, or equivalent is required.
• 3+ years of experience in administrative support role(s) and/or related experience is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.
Who You Are:
• Flexible and ready to dive in no matter how big or small the task; able to prioritize and shift between projects in a fast-paced and constantly changing environment.
• Energized by building positive, empowering relationships and working with multiple stakeholders – a demonstrated ability to work effectively with a variety of different staff, faculty, and alumni constituents is essential.
• Able to prioritize and execute on numerous tasks simultaneously, both independently and as part of a team, while maintaining exceptional attention to detail.
• Interested in learning how to leverage all available resources (people, systems, technology, facilities) to problem-solve creatively and effectively.
• Excellent communication skills – both verbally and in writing – and an ability to anticipate and resolve problems.
• Thrive in a high-need-to-know environment where transparency is strongly valued but also exhibit sound judgment and discretion when working with confidential and sensitive information.
• Exhilarated rather than frustrated when navigating through ambiguity.
• Satisfied working independently and in a hybrid environment.
Why You’ll Love this Job:
• You’ll play an important role as part of a small but mighty team - and have a view across the External Relations team of 150+ and the School overall.
• Join a group of talented colleagues committed to excellence in delivering our mission to educate leaders who make a difference in the world, and encounter our amazing alumni who embody that mission professionally and personally.
• Grow your career here – be exposed to the inner workings of a first-class advancement office at a world-renowned business school, and develop your skills and experience.
• Competitive salary and benefits as well as a commitment to sustainable work-life integration.
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2 days per week. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
The External Relations team (ER) at Harvard Business School (HBS) is dedicated to strengthening the lifelong relationship between alumni and the School by delivering meaningful engagement and learning and by inspiring philanthropy that supports and extends the HBS mission of educating leaders who make a difference in the world. The ER organization is unequivocally committed to advancing the core values of racial equity, diversity, inclusion, and belonging, and empowers all staff to embody these principles in our internal work with colleagues and our external work with alumni, donors, and friends of the School.
As an integral member of a highly-collaborative team, the Program Assistant manages a variety of projects from their inception to completion and provides administrative support focused on high-level volunteers, senior leadership engagement with alumni, and cross-School initiatives. They play a central role in creating and managing infrastructure and supporting projects related to the Executive Administration team and more broadly across ER, as well as ER’s collaboration with the Dean’s Office, other parts of HBS, and University partners. The dynamic and multi-faceted nature of the Program Assistant’s work means you will gain exposure to alumni engagement, fundraising, events, finance, communications, data, technology, and organizational planning.
What You’ll Do:
• Provide high-level, proactive, day-to-day support to the Executive Administration team, including the Executive Director (ED) of External Relations and the Senior Director of Executive Administration.
• Partner with the Assistant Director of Executive Administration to provide administrative, organizational, and reporting support on key areas of work including:
• Dean, Senior Associate Dean, and faculty alumni activities – travel/meeting logistics, briefings, correspondence, tracking, and related processes/policies to enable the School’s senior leaders to engage with our alumni community
• Board of Dean’s Advisors (BDA) – membership, communications, meeting logistics, and programming coordination for this curated group of the School’s closest alumni and friends, while consistently delivering impeccable customer service to them/their teams
• Special projects and strategic initiatives for Executive Administration/External Relations
• Serve as your team’s resource for all reporting needs and data tracking.
• Partner with the Assistant Director and IT in developing further systems and report enhancements.
• Liaise with internal and external constituents, ranging from senior fundraising officers to University administrators to high-level alumni leaders, delivering excellent customer service and displaying a wide-ranging knowledge of External Relations activities.
• Demonstrate strong critical thinking skills, sound judgment, discretion with sensitive information, and flexibility to pivot based on current priorities.
• Ability to perform the essential duties of the position with or without reasonable accommodation
• This role is responsible for other duties as assigned
Basic Qualifications:
• High School Diploma, GED, or equivalent is required.
• 3+ years of experience in administrative support role(s) and/or related experience is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint and Outlook) experience is a must.
Who You Are:
• Flexible and ready to dive in no matter how big or small the task; able to prioritize and shift between projects in a fast-paced and constantly changing environment.
• Energized by building positive, empowering relationships and working with multiple stakeholders – a demonstrated ability to work effectively with a variety of different staff, faculty, and alumni constituents is essential.
• Able to prioritize and execute on numerous tasks simultaneously, both independently and as part of a team, while maintaining exceptional attention to detail.
• Interested in learning how to leverage all available resources (people, systems, technology, facilities) to problem-solve creatively and effectively.
• Excellent communication skills – both verbally and in writing – and an ability to anticipate and resolve problems.
• Thrive in a high-need-to-know environment where transparency is strongly valued but also exhibit sound judgment and discretion when working with confidential and sensitive information.
• Exhilarated rather than frustrated when navigating through ambiguity.
• Satisfied working independently and in a hybrid environment.
Why You’ll Love this Job:
• You’ll play an important role as part of a small but mighty team - and have a view across the External Relations team of 150+ and the School overall.
• Join a group of talented colleagues committed to excellence in delivering our mission to educate leaders who make a difference in the world, and encounter our amazing alumni who embody that mission professionally and personally.
• Grow your career here – be exposed to the inner workings of a first-class advancement office at a world-renowned business school, and develop your skills and experience.
• Competitive salary and benefits as well as a commitment to sustainable work-life integration.
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2 days per week. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 16 days agoschedule_type: Full-time
Reporting to the Senior Director, Alumni Engagement, the Director of Alumni Clubs & Associations leads the team responsible for overseeing and empowering a 80+ global Club and Associations network that serve the HBS alumni community - where they work and live. Through a commitment to lifelong learning and engagement, the Alumni Relations (AR) team is at the hub of cultivating and stewarding the... alumni community in their affinity and connection
Reporting to the Senior Director, Alumni Engagement, the Director of Alumni Clubs & Associations leads the team responsible for overseeing and empowering a 80+ global Club and Associations network that serve the HBS alumni community - where they work and live. Through a commitment to lifelong learning and engagement, the Alumni Relations (AR) team is at the hub of cultivating and stewarding the... alumni community in their affinity and connection to HBS.
The Director plays a critical role to align HBS Clubs & Associations to the strategic objectives of AR/ER while continuing to strengthen the Club & Association network and innovate in deepening engagement and enabling the Clubs to support the priorities of HBS.
The Director of Clubs & Associations is responsible for:
• Creating and implementing a strategic framework and plan for strengthening, supporting and augmenting Clubs & Associations and their leadership.
• Focus areas include Club leadership succession and support, technology investments and enhancements, operational and governance models, augmenting the HBS club brand, programming and communications
• Developing and cultivating relationships with Club and Association leaders.
• Support new leaders as they transition, navigate succession and governance issues and manages escalation strategies.
• Building and supporting strong cross HBS partnerships to advance HBS and External Relations goals including but not limited to Global Research Centers, HBS Initiatives, Dean and Faculty engagement and fundraising campaigns and engagement.
• Creating and enforcing operating standards.
• Overseas the execution of an Annual Club Survey.
• Defines metrics around club activities and engagement.
• Works with Alumni Marketing & Communications and HBS Marketing & Communications to jointly promote activity and ensure governance of the HBS brand.
• Engaging with Clubs to support the creation of compelling programs showcasing HBS Faculty and areas in support of the priorities of the School.
• Collaborating with Harvard Alumni Association colleagues, particularly around joint HBS/HAA club activities and leadership.
• Actively engaging with AR Operations, ERIT and outside vendors to support the technology infrastructure for Clubs.
• Continually striving to identify opportunities for innovation and implement changes as necessary to emulate or create best practices and streamline activities.
• Managing a team of three including an Associate Director, Assistant Director and Manager.
• Overseas hiring, training, work assignments, and performance management of team members.
• Serving as member of the Alumni Relations senior management group and supporting other Alumni Relations events as needed.
• Assuming additional responsibilities and manage special projects as requested.
Basic Qualifications:
• BA/BS required
• Minimum of 10 years professional experience including at least 5-7 years of directly related experience in volunteer management and customer or community engagement
Additional Qualifications and Skills:
• Proven track record as a leader and manager, as well as collaborating across complex organizations with multiple stakeholders.
• Excellent communication skills (verbal and written) and the ability to represent HBS and the University professionally both internally and externally.
• Exceptional professional and organizational skills and diplomacy in working with diverse populations. Proven ability to manage multiple constituencies and multiple initiatives simultaneously.
• Proven ability to supervise and motivate direct reports, staff and volunteers and to create and set priorities and manage diverse business activities while under deadline, pressure, and in sensitive situations.
• Ability to plan, execute and communicate strategically while also contributing to urgent on-the-ground problem solving.
• Exceptional organizational skills and the ability to meet deadlines and adhere to strict schedules on multiple projects. Budget and vendor management experience.
• Must be motivated to learn and flexible to change.
• Knowledge of Harvard University or HBS a plus.
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2 days per week. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
The Director plays a critical role to align HBS Clubs & Associations to the strategic objectives of AR/ER while continuing to strengthen the Club & Association network and innovate in deepening engagement and enabling the Clubs to support the priorities of HBS.
The Director of Clubs & Associations is responsible for:
• Creating and implementing a strategic framework and plan for strengthening, supporting and augmenting Clubs & Associations and their leadership.
• Focus areas include Club leadership succession and support, technology investments and enhancements, operational and governance models, augmenting the HBS club brand, programming and communications
• Developing and cultivating relationships with Club and Association leaders.
• Support new leaders as they transition, navigate succession and governance issues and manages escalation strategies.
• Building and supporting strong cross HBS partnerships to advance HBS and External Relations goals including but not limited to Global Research Centers, HBS Initiatives, Dean and Faculty engagement and fundraising campaigns and engagement.
• Creating and enforcing operating standards.
• Overseas the execution of an Annual Club Survey.
• Defines metrics around club activities and engagement.
• Works with Alumni Marketing & Communications and HBS Marketing & Communications to jointly promote activity and ensure governance of the HBS brand.
• Engaging with Clubs to support the creation of compelling programs showcasing HBS Faculty and areas in support of the priorities of the School.
• Collaborating with Harvard Alumni Association colleagues, particularly around joint HBS/HAA club activities and leadership.
• Actively engaging with AR Operations, ERIT and outside vendors to support the technology infrastructure for Clubs.
• Continually striving to identify opportunities for innovation and implement changes as necessary to emulate or create best practices and streamline activities.
• Managing a team of three including an Associate Director, Assistant Director and Manager.
• Overseas hiring, training, work assignments, and performance management of team members.
• Serving as member of the Alumni Relations senior management group and supporting other Alumni Relations events as needed.
• Assuming additional responsibilities and manage special projects as requested.
Basic Qualifications:
• BA/BS required
• Minimum of 10 years professional experience including at least 5-7 years of directly related experience in volunteer management and customer or community engagement
Additional Qualifications and Skills:
• Proven track record as a leader and manager, as well as collaborating across complex organizations with multiple stakeholders.
• Excellent communication skills (verbal and written) and the ability to represent HBS and the University professionally both internally and externally.
• Exceptional professional and organizational skills and diplomacy in working with diverse populations. Proven ability to manage multiple constituencies and multiple initiatives simultaneously.
• Proven ability to supervise and motivate direct reports, staff and volunteers and to create and set priorities and manage diverse business activities while under deadline, pressure, and in sensitive situations.
• Ability to plan, execute and communicate strategically while also contributing to urgent on-the-ground problem solving.
• Exceptional organizational skills and the ability to meet deadlines and adhere to strict schedules on multiple projects. Budget and vendor management experience.
• Must be motivated to learn and flexible to change.
• Knowledge of Harvard University or HBS a plus.
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 2 days per week. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 7 days agoschedule_type: Full-time
Job Summary
Harvard Business School Online is Harvard Business School’s vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. The Associate Director, Compliance and Policy is a key member of the HBS Online team, facilitating legal and risk management activity for the department and acting as the... primary liaison to Harvard offices including the
Job Summary
Harvard Business School Online is Harvard Business School’s vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. The Associate Director, Compliance and Policy is a key member of the HBS Online team, facilitating legal and risk management activity for the department and acting as the... primary liaison to Harvard offices including the Office of General Counsel (OGC), Technology Development, Strategic Procurement, and Risk Management and Audit Services in navigating HBS Online’s legal agenda. The successful candidate in this role will be able to assess the evolving agenda of ongoing initiatives, articulate and represent business requirements, and identify interdependencies as we navigate a complex legal environment related to global online learning. They will serve as the department liaison for reviewing and processing critical compliance consulting input on a wide range of activities and will respond to a range of permissions, contracting and other business needs. Reporting to the Managing Director, Business Operations and Strategic Alliances, this role will have the following responsibilities:
Position Description
Business Infrastructure
• Review vendor contracts, ensuring compliance with all Harvard requirements (data privacy riders, jurisdiction, use of name clause, accessibility, insurance, indemnifications and warranties, etc.)
• Maintain B2B contract templates, updating language to address common contracting hurdles, and evolving business and legal needs
• Represent HBS Online priorities and requirements in complex deal negotiations, working with client counsel, HBS Online counsel, HBS Online Finance and budget owners to find common ground while protecting Harvard’s interests and non-negotiable legal positions
• Educate HBS Online managers on legal requirements and processes in plain language; foster a sense of collective responsibility for compliance and risk management in all aspects of our business
Intellectual Property, Data Privacy and Compliance
• Manage IP protection activities, serving as a liaison with the Trademark Office and OGC on patent applications, trademark registrations and copyright filings for courses and related materials. Respond to copyright infringement and other IP issues including takedown notices, issuing official warnings, and determining with OGC when to initiate legal proceedings
• Oversee updates to legal aspects of student facing policies including our terms of use, privacy policy, accommodations policies, and implementation of FERPA. Ensure policies are up-to-date and that departmental processes are aligned. Research student policy violations and accommodation issues as needed and determine next steps
• Manage permissions infrastructure (releases, etc.) and apply policy, precedent, and spirit to exception requests as needed with protagonists and companies
• Create infrastructure to support HBS Online’s stance on data privacy/security compliance (contract language, policies and related processes)
Consulting and Relationship Management
• Serve as a critical team member when new business models are explored. Identify potential ramifications to our legal infrastructure, policies and overall risk profile
• Manage HBS Online’s critical relationship with OGC. Elevate and prioritize issues for their involvement, helping to manage the department’s asks in relation to OGC’s large and demanding portfolio of work
• Manage law firm relationships in collaboration with OGC. Determine when projects are passed to external counsel based on business need and OGC availability, prioritizing the workload, reviewing the work delivered, and working with counsel to ensure HBS Online’s needs are met
• Remain abreast of regulatory and compliance issues which impact online education, with respect to both international and domestic requirements and implications for the business; communicate with leadership on areas where we need to focus attention
• In the event of litigation, support matter management and discovery by working to collect and synthesize information from the team
Additional Responsibilities
• Oversee the legal budget
• The role is also responsible for other related duties and projects, as assigned
Basic Qualifications
• Bachelor's degree required
• 7+ years related experience is required
Candidates with fewer years of experience may be considered for hire at a lower salary grade (57.)
Additional Qualifications And Skills
• Advanced degree preferred (JD, MA, or equivalent) preferred
• Excellent judgment and discretion, with an ability to recognize when issues need to be escalated
• Excellent analytical and problem-solving skills
• Strong written and verbal communication skills
• Ability to move seamlessly between projects spanning multiple stakeholders and subject matters
• Ability to prioritize, expedite, and remove obstacles for an evolving set of initiatives
• Technology company experience a plus
• Pitches in where needed - “no job is too big or small”
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus several days per month. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website .
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .
Job Function
General Administration
Location
USA - MA - Boston
Job Code
360058 Admin Offcr/SrIndiv Contrib
Sub-Unit
Department
Harvard Business School Online
Time Status
Full-time
Salary Grade
058
Union
00 - Non Union, Exempt or Temporary
Pre-Employment Screening
Criminal, Education, Identity
Schedule
Exempt
430-39962-6050-000001-657009-0000-00000
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law Show more details...
Harvard Business School Online is Harvard Business School’s vision of business education reimagined for the digital age. Our mission is simple: to create learning experiences that bring business education to life. The Associate Director, Compliance and Policy is a key member of the HBS Online team, facilitating legal and risk management activity for the department and acting as the... primary liaison to Harvard offices including the Office of General Counsel (OGC), Technology Development, Strategic Procurement, and Risk Management and Audit Services in navigating HBS Online’s legal agenda. The successful candidate in this role will be able to assess the evolving agenda of ongoing initiatives, articulate and represent business requirements, and identify interdependencies as we navigate a complex legal environment related to global online learning. They will serve as the department liaison for reviewing and processing critical compliance consulting input on a wide range of activities and will respond to a range of permissions, contracting and other business needs. Reporting to the Managing Director, Business Operations and Strategic Alliances, this role will have the following responsibilities:
Position Description
Business Infrastructure
• Review vendor contracts, ensuring compliance with all Harvard requirements (data privacy riders, jurisdiction, use of name clause, accessibility, insurance, indemnifications and warranties, etc.)
• Maintain B2B contract templates, updating language to address common contracting hurdles, and evolving business and legal needs
• Represent HBS Online priorities and requirements in complex deal negotiations, working with client counsel, HBS Online counsel, HBS Online Finance and budget owners to find common ground while protecting Harvard’s interests and non-negotiable legal positions
• Educate HBS Online managers on legal requirements and processes in plain language; foster a sense of collective responsibility for compliance and risk management in all aspects of our business
Intellectual Property, Data Privacy and Compliance
• Manage IP protection activities, serving as a liaison with the Trademark Office and OGC on patent applications, trademark registrations and copyright filings for courses and related materials. Respond to copyright infringement and other IP issues including takedown notices, issuing official warnings, and determining with OGC when to initiate legal proceedings
• Oversee updates to legal aspects of student facing policies including our terms of use, privacy policy, accommodations policies, and implementation of FERPA. Ensure policies are up-to-date and that departmental processes are aligned. Research student policy violations and accommodation issues as needed and determine next steps
• Manage permissions infrastructure (releases, etc.) and apply policy, precedent, and spirit to exception requests as needed with protagonists and companies
• Create infrastructure to support HBS Online’s stance on data privacy/security compliance (contract language, policies and related processes)
Consulting and Relationship Management
• Serve as a critical team member when new business models are explored. Identify potential ramifications to our legal infrastructure, policies and overall risk profile
• Manage HBS Online’s critical relationship with OGC. Elevate and prioritize issues for their involvement, helping to manage the department’s asks in relation to OGC’s large and demanding portfolio of work
• Manage law firm relationships in collaboration with OGC. Determine when projects are passed to external counsel based on business need and OGC availability, prioritizing the workload, reviewing the work delivered, and working with counsel to ensure HBS Online’s needs are met
• Remain abreast of regulatory and compliance issues which impact online education, with respect to both international and domestic requirements and implications for the business; communicate with leadership on areas where we need to focus attention
• In the event of litigation, support matter management and discovery by working to collect and synthesize information from the team
Additional Responsibilities
• Oversee the legal budget
• The role is also responsible for other related duties and projects, as assigned
Basic Qualifications
• Bachelor's degree required
• 7+ years related experience is required
Candidates with fewer years of experience may be considered for hire at a lower salary grade (57.)
Additional Qualifications And Skills
• Advanced degree preferred (JD, MA, or equivalent) preferred
• Excellent judgment and discretion, with an ability to recognize when issues need to be escalated
• Excellent analytical and problem-solving skills
• Strong written and verbal communication skills
• Ability to move seamlessly between projects spanning multiple stakeholders and subject matters
• Ability to prioritize, expedite, and remove obstacles for an evolving set of initiatives
• Technology company experience a plus
• Pitches in where needed - “no job is too big or small”
Additional Information
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus several days per month. Specific days and schedule will be determined between you and your manager.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website .
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .
Job Function
General Administration
Location
USA - MA - Boston
Job Code
360058 Admin Offcr/SrIndiv Contrib
Sub-Unit
Department
Harvard Business School Online
Time Status
Full-time
Salary Grade
058
Union
00 - Non Union, Exempt or Temporary
Pre-Employment Screening
Criminal, Education, Identity
Schedule
Exempt
430-39962-6050-000001-657009-0000-00000
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timesalary: 95K–105K a year
Are you excited by the idea of joining a world-class organization at the intersection of higher education, business, and technology? Are you drawn to managing a team who solve complex problems and support critical educational technologies? If so, consider joining our team as the Manager Learning Technology Services at Harvard Business School (HBS). Learning Technology Services oversees the... administration and provides Tier 2 support for the educational
Are you excited by the idea of joining a world-class organization at the intersection of higher education, business, and technology? Are you drawn to managing a team who solve complex problems and support critical educational technologies? If so, consider joining our team as the Manager Learning Technology Services at Harvard Business School (HBS). Learning Technology Services oversees the... administration and provides Tier 2 support for the educational technologies used by our faculty, learners, and staff in support of HBS's mission to educate leaders who make a difference in the world.
The Manager Learning Technology Services, in consultation with the Senior Director, Collaboration Services & Learning Technologies, sets the strategy for the educational technology services and related applications. They oversee a team that supports and administers technology solutions from across the HBS IT portfolio to meet specific educational needs. They interface with a wide range of people across HBS and Harvard University and will work with HBS IT leaders to set priorities and manage their team’s capacity.
The ideal candidate will have experience effectively managing people, consulting with faculty and business partners, developing and delivering a wide variety of technology solutions in a high-touch, enterprise-level environment. They will have excellent listening and critical thinking skills and exhibit the ability to learn quickly, understand current processes and requirements, and identify new tools or ways of working that achieve objectives.
Responsibilities:
• Provide leadership, management, and development for a team of contractors and full-time staff who provide day to day operational support of learning technologies at HBS
• Provide service ownership and oversight for services within the learning technologies portfolio, which incorporates a combination of custom-built and third-party products
• Consult with stakeholders to build and prioritize requirements for services and applications within the team’s portfolio, developing relationships to ensure buy-in and ownership across the community
• Ensure regular communication with all involved partners, stakeholders, and the community about current status of projects, as well as what is on the product horizon
• Assess, pilot, and operationalize application enhancements, as driven by the stakeholder demand
• Collaborate closely with HBS IT and Harvard University (HUIT) support teams to measure the effectiveness of learning technologies’ administration and support models through development of metrics
• Manage the entire product life cycle of assigned services and applications from product requirements to feature/function adoption, including oversight of relevant execution plans
• Determine customer requirements (via research, personal interviews, focus groups, surveys, roundtables, etc.) and translate them, through the HBS development process, into user stories, and technical product requirements
• Oversee the fiscal year budget and plan and prioritize new and enhanced offerings for assigned services and applications
• Assume additional responsibilities as assigned
Basic Qualifications:
• Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
The two years' required experience listed above must include:
• Supervisory experience
Other Preferred Qualifications:
• Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field is preferred
• Experience with the administration of Canvas, Zoom, Kaltura, Panopto, Qualtrics, or Salesforce Communities is preferred
• Demonstrated solution design using both technical and business process approaches is preferred
• Experience with custom developed applications and the software development life cycle is preferred
• Experience leveraging APIs, reporting, and data analytics is preferred
Certificates and Licenses:
• ITIL Foundations certification is preferred
Working Conditions:
• Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required
• Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided)
• Must participate in a shared 24x7x365 on call rotation with other IT staff
Additional Information:
This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a regular basis. Specific schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment Show more details...
The Manager Learning Technology Services, in consultation with the Senior Director, Collaboration Services & Learning Technologies, sets the strategy for the educational technology services and related applications. They oversee a team that supports and administers technology solutions from across the HBS IT portfolio to meet specific educational needs. They interface with a wide range of people across HBS and Harvard University and will work with HBS IT leaders to set priorities and manage their team’s capacity.
The ideal candidate will have experience effectively managing people, consulting with faculty and business partners, developing and delivering a wide variety of technology solutions in a high-touch, enterprise-level environment. They will have excellent listening and critical thinking skills and exhibit the ability to learn quickly, understand current processes and requirements, and identify new tools or ways of working that achieve objectives.
Responsibilities:
• Provide leadership, management, and development for a team of contractors and full-time staff who provide day to day operational support of learning technologies at HBS
• Provide service ownership and oversight for services within the learning technologies portfolio, which incorporates a combination of custom-built and third-party products
• Consult with stakeholders to build and prioritize requirements for services and applications within the team’s portfolio, developing relationships to ensure buy-in and ownership across the community
• Ensure regular communication with all involved partners, stakeholders, and the community about current status of projects, as well as what is on the product horizon
• Assess, pilot, and operationalize application enhancements, as driven by the stakeholder demand
• Collaborate closely with HBS IT and Harvard University (HUIT) support teams to measure the effectiveness of learning technologies’ administration and support models through development of metrics
• Manage the entire product life cycle of assigned services and applications from product requirements to feature/function adoption, including oversight of relevant execution plans
• Determine customer requirements (via research, personal interviews, focus groups, surveys, roundtables, etc.) and translate them, through the HBS development process, into user stories, and technical product requirements
• Oversee the fiscal year budget and plan and prioritize new and enhanced offerings for assigned services and applications
• Assume additional responsibilities as assigned
Basic Qualifications:
• Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
The two years' required experience listed above must include:
• Supervisory experience
Other Preferred Qualifications:
• Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field is preferred
• Experience with the administration of Canvas, Zoom, Kaltura, Panopto, Qualtrics, or Salesforce Communities is preferred
• Demonstrated solution design using both technical and business process approaches is preferred
• Experience with custom developed applications and the software development life cycle is preferred
• Experience leveraging APIs, reporting, and data analytics is preferred
Certificates and Licenses:
• ITIL Foundations certification is preferred
Working Conditions:
• Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, may occasionally be required
• Must be available by personal cell phone during business hours, and occasionally off-hours (stipend will be provided)
• Must participate in a shared 24x7x365 on call rotation with other IT staff
Additional Information:
This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a regular basis. Specific schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-timesalary: 75K–85K a year
Are you excited by the idea of joining a world-class organization at the intersection of higher education, business, and technology? Are you drawn to designing innovative solutions and solving complex technical problems? Do you wake up every day asking yourself, "What can I learn today?” If so, consider joining our team as an Administrative Technologies Administrator (ATA) at Harvard Business... School (HBS).
ATAs provide critical subject matter
Are you excited by the idea of joining a world-class organization at the intersection of higher education, business, and technology? Are you drawn to designing innovative solutions and solving complex technical problems? Do you wake up every day asking yourself, "What can I learn today?” If so, consider joining our team as an Administrative Technologies Administrator (ATA) at Harvard Business... School (HBS).
ATAs provide critical subject matter expertise and operational support to our faculty, learners, and staff in support of HBS’s mission to educate leaders who make a difference in the world. The ATA is responsible for the operations and maintenance of HBS learning, administrative technologies and web conferencing platforms. They develop strong relationships with members of the HBS community to ensure effective use of tools to enhance learning. They stay ahead of industry trends through the collaborative design and implementation of solutions for new use cases to ensure technologies meet the HBS community's needs.
The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has extensive experience supporting learning management, assessment, collaboration and web conferencing platforms, among others and regularly demonstrates creative problem solving.
Responsibilities:
• Collaborate with business and IT stakeholders to define and execute service delivery roadmaps and application backlogs
• Lead implementation of enhancement requests and resolution of software defects for vendor based and custom developed applications
• Engage with vendors, ensuring operational needs are met and advocating for new features in alignment with HBS use cases
• Participate in projects, providing technical leadership and subject matter expertise for applications
• Develop and maintain deep product knowledge, including understanding of intraplatform dependencies
• Test new application features and functionality in collaboration with business stakeholders and other teams in IT
• Communicate changes in service delivery and application functionality to customers
• Maintain awareness of industry security issues and perform annual application security reviews
• Develop and maintain use case and technical documentation
• Diagnose and resolve escalated support requests
• Assume additional responsibilities as assigned
Basic Qualifications:
• Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
• Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field is preferred
• Experience with the administration of Microsoft 365, Canvas, Zoom, Kaltura, Panopto, Qualtrics, or Salesforce Communities is preferred
• Demonstrated solution design using both technical and business process approaches is preferred
• Experience with custom developed applications and the software development life cycle is preferred
• Experience leveraging APIs, reporting, and data analytics is preferred
Working Conditions:
• Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, will occasionally be required
Additional Information:
This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a regular basis. Specific schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
ATAs provide critical subject matter expertise and operational support to our faculty, learners, and staff in support of HBS’s mission to educate leaders who make a difference in the world. The ATA is responsible for the operations and maintenance of HBS learning, administrative technologies and web conferencing platforms. They develop strong relationships with members of the HBS community to ensure effective use of tools to enhance learning. They stay ahead of industry trends through the collaborative design and implementation of solutions for new use cases to ensure technologies meet the HBS community's needs.
The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has extensive experience supporting learning management, assessment, collaboration and web conferencing platforms, among others and regularly demonstrates creative problem solving.
Responsibilities:
• Collaborate with business and IT stakeholders to define and execute service delivery roadmaps and application backlogs
• Lead implementation of enhancement requests and resolution of software defects for vendor based and custom developed applications
• Engage with vendors, ensuring operational needs are met and advocating for new features in alignment with HBS use cases
• Participate in projects, providing technical leadership and subject matter expertise for applications
• Develop and maintain deep product knowledge, including understanding of intraplatform dependencies
• Test new application features and functionality in collaboration with business stakeholders and other teams in IT
• Communicate changes in service delivery and application functionality to customers
• Maintain awareness of industry security issues and perform annual application security reviews
• Develop and maintain use case and technical documentation
• Diagnose and resolve escalated support requests
• Assume additional responsibilities as assigned
Basic Qualifications:
• Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
• Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field is preferred
• Experience with the administration of Microsoft 365, Canvas, Zoom, Kaltura, Panopto, Qualtrics, or Salesforce Communities is preferred
• Demonstrated solution design using both technical and business process approaches is preferred
• Experience with custom developed applications and the software development life cycle is preferred
• Experience leveraging APIs, reporting, and data analytics is preferred
Working Conditions:
• Additional support outside of regularly scheduled hours, including early mornings, nights, weekends, and holiday breaks, will occasionally be required
Additional Information:
This role is offered as a hybrid position (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus on a regular basis. Specific schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
via LinkedIn
posted_at: 7 days agoschedule_type: Full-time
Reporting to the Director of Digital Marketing, the Marketing Automation Manager is responsible for advancing the e-marketing strategy across functional teams within Harvard Business School Online. Initially, this position will focus on migrating email automation from a stand-alone tool to a CRM that integrates with other functions within HBS Online. The successful candidate will have proficiency... with marketing automation technology and familiarity
Reporting to the Director of Digital Marketing, the Marketing Automation Manager is responsible for advancing the e-marketing strategy across functional teams within Harvard Business School Online. Initially, this position will focus on migrating email automation from a stand-alone tool to a CRM that integrates with other functions within HBS Online. The successful candidate will have proficiency... with marketing automation technology and familiarity with analytical and database tools. This role must show sound judgment, flexibility and thrive in a collaborative, fast-paced, and creative environment.
Responsibilities:
• Advance marketing automation capabilities and leverage systems to drive increased, high quality prospects in support of our online certificate programs.
• Serve as a technical resource in our migration to Salesforce Marketing Cloud CRM and an ongoing resource on best practices for other teams within HBSO. Train new staff members across HBS Online to utilize the CRM for communications campaigns
• Assess and document approaches to lead scoring, lead nurturing, segmentation, personalization, and other lead/customer management practices.
• Develop email marketing strategies and plans for testing email content and timing. Work closely with Marketing Automation Coordinator to ensure email best practices are maintained.
• Contribute to writing, building, and deploying email campaigns.
• Ensure content quality by following HBS and HBSO messaging guidelines, industry policies and best practices, and maintaining high standards for clarity and presentation
• Measure and report on the impact of email marketing activities, taking a data-driven approach to adjust strategies and tactics.
• Serve as CRM administrator, responsible for maintaining best practices and processes for automated multi-channel campaigns and lead management, including adhering to CANSPAM, GDPR, web accessibility, and data privacy guidelines.
• Oversee list management and optimize audience segmentation as we increase the targeting of our email program.
• Troubleshoot technical issues and resolve support tickets related to email marketing efforts.
• Other duties as assigned
Basic Qualifications:
• Minimum five (5) years of overall experience including 3 years supporting and implementing web and/or email marketing is required.
Additional Qualifications and Skills:
• This role requires a working knowledge of the following technologies and concepts: Adobe Photoshop, V-Lookup, Rich Text, CAN-SPAM, CASL, GDPR, Open Rates, Click Rates, CTOR/Effective Rates, soft bounce, hard bounce, deliverability, domain, ISP, URL, alt-tag, etc.
• Excellent written communication and copywriting skills Command of HTML and CSS and the latest standards, specifically for email
• Experience with marketing automation tools (Salesforce Marketing Cloud a plus!)
• Experience with list segmentation, web analytics, and intermediate Excel Skills
• Experience with debugging email rendering issues in many different email clients -- particularly the challenges inherent in coding an email for Outlook on desktop
• Ability to prioritize multiple projects in a fast-paced, deadline-driven environment
• Pitches in where needed - “no job is too big or small”
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus several days per month. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: https://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
Responsibilities:
• Advance marketing automation capabilities and leverage systems to drive increased, high quality prospects in support of our online certificate programs.
• Serve as a technical resource in our migration to Salesforce Marketing Cloud CRM and an ongoing resource on best practices for other teams within HBSO. Train new staff members across HBS Online to utilize the CRM for communications campaigns
• Assess and document approaches to lead scoring, lead nurturing, segmentation, personalization, and other lead/customer management practices.
• Develop email marketing strategies and plans for testing email content and timing. Work closely with Marketing Automation Coordinator to ensure email best practices are maintained.
• Contribute to writing, building, and deploying email campaigns.
• Ensure content quality by following HBS and HBSO messaging guidelines, industry policies and best practices, and maintaining high standards for clarity and presentation
• Measure and report on the impact of email marketing activities, taking a data-driven approach to adjust strategies and tactics.
• Serve as CRM administrator, responsible for maintaining best practices and processes for automated multi-channel campaigns and lead management, including adhering to CANSPAM, GDPR, web accessibility, and data privacy guidelines.
• Oversee list management and optimize audience segmentation as we increase the targeting of our email program.
• Troubleshoot technical issues and resolve support tickets related to email marketing efforts.
• Other duties as assigned
Basic Qualifications:
• Minimum five (5) years of overall experience including 3 years supporting and implementing web and/or email marketing is required.
Additional Qualifications and Skills:
• This role requires a working knowledge of the following technologies and concepts: Adobe Photoshop, V-Lookup, Rich Text, CAN-SPAM, CASL, GDPR, Open Rates, Click Rates, CTOR/Effective Rates, soft bounce, hard bounce, deliverability, domain, ISP, URL, alt-tag, etc.
• Excellent written communication and copywriting skills Command of HTML and CSS and the latest standards, specifically for email
• Experience with marketing automation tools (Salesforce Marketing Cloud a plus!)
• Experience with list segmentation, web analytics, and intermediate Excel Skills
• Experience with debugging email rendering issues in many different email clients -- particularly the challenges inherent in coding an email for Outlook on desktop
• Ability to prioritize multiple projects in a fast-paced, deadline-driven environment
• Pitches in where needed - “no job is too big or small”
Additional Information:
This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus several days per month. Specific days and schedule will be determined between you and your manager.
While we continue to monitor the evolving COVID-19 guidelines and restrictions, we appreciate your understanding and flexibility with our interview process. Please note that we will be conducting interviews virtually (phone and or Zoom) for selected candidates until further notice.
The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: https://www.harvard.edu/coronavirus/covid-19-vaccine-information/.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment Show more details...
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