Most recent job postings at Housing Development Finance Corporation
via Talent.com posted_at: 2 days agoschedule_type: Full-time
Job Description : Cost to Income Ratio benchmark4. Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Investment Advisory, and Assets etc... 5. Ensuring Portfolio Growth 6. Ensuring Cross Sell Ratio.B. Program / Channel Management : 1. Managed program(Wherever Applicable)2. Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable)3. Ensuring HNW Portfolio Management and customer service (Wherever Job Description :

Cost to Income Ratio benchmark4. Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Investment Advisory, and Assets etc...

5. Ensuring Portfolio Growth 6. Ensuring Cross Sell Ratio.B. Program / Channel Management : 1. Managed program(Wherever Applicable)2.

Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable)3. Ensuring HNW Portfolio Management and customer service (Wherever Applicable)4.

Ensuring achievement of cross sell Ratio C. Complains and Customer Management : 1. Ensure all components of the branch sales model function as per design and regulatory compliance.

2. Complaints Handling.3. Process adherence (Sales / Audit / RISK / Operation)4. BRM - SQ rating 5. Targeted growth of existing portfolio 6.

Attrition Control as confirmed for portfolio growth 7. Percentage of depleted accounts 8. TAT delays 9. Effective resolution of complaints from Next Step & Talisma.

Review and resolution of offsite ATM complaints 10. Organising customer meets to solicit feedback on service and products11.

Mystery Shopping Ratings 12. Ensuring Contact Ratio 13. Ensuring Cross Sell Ratio 14. Review of all CRM and ensuring adherence and TATD.

People Management : 1. Staff Turnover2. Staff Motivation and morale3. Training - staff is exposed to skill based, product knowledge based training.

4. Productivity of Coex / LSE on CASA / Demat / Credit Cards (A)5. Operational knowledge based training 6. Staff productivity managementE.

Review and Control : 1. Review vault / Vault& Key register, Monitor Physical verification of cash (Periodic).2. Audit Rating 3.

No frauds / Operational Errors .4. Review Suspense & Dummy accounts5. Ensure compliance with Banking rules, Regulations & Procedures 6.

Periodic review of progress vs. objectives7. Ensure clarity of Business objectives among staff8. Adherence of sales process.

F. Competency : Execution Excellence : 1. Planning2. Continuous improvement3. Quality Result4. Business KnowledgeManaging people & Relationships : 1.

Collaboration2. Customer delight3. Promoting HDFC Values4. Coaching5. Conflict ResolutionPersonal Effectiveness : 1. Ownership2.

Feedback and Active listening3. Clarity of expression4. Analytical Ability5. Influencing6. Decision MakingG. Assignment of Work : Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials

Skills

1. Strategic Vision

2. Business Understanding

3. Planning & Organizing

4. Initiative

5. Decision Making

6. Numerical and Analytical Ability

7. Accuracy

8. Develop Subordinates and team

9. Communication

10. Response Time

11. Sales / Marketing skills

12. Interpersonal skills

13. Hands on approach

14. Aggressive

15. Listening skills

16. Ability to work under pressure

17. Team Player

18. Confidence

19. Adaptability

20. Influencing skills

21. Monitoring skills

22. Implementing skills

23. Mentoring

Last updated : 2023-04-28
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via Salary.com posted_at: 28 days agoschedule_type: Full-time
Room Attendant Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of "home". Guests come to hotels looking for a... clean room and a good night's sleep -- you are key Room Attendant

Do you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of "home". Guests come to hotels looking for a... clean room and a good night's sleep -- you are key in making that happen. In the role of Room Attendant you will:
• Be Meticulous -- maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards.
• Focus on Details -- ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. -- precision is key!
• Be Organized -- ensure your housekeeping closet and cart area ready to go!
• Be a Team Player -- help your coworkers by pitching, training new staff, participating in department events.
• Be a Housekeeping Ambassador -- Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back).
• Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed
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via Salary.com posted_at: 10 days agoschedule_type: Full-time
Job Description: Food & Beverage Server... You like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eat a good meal makes you happy. As a Food & Beverage Server you will: • Be a Friendly Face - arriving at work on time to get the restaurant/lounge/café/room service/ or other food/beverage service area set up and ready to open, keeping the area clean and attractive Job Description:

Food & Beverage Server...

You like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eat a good meal makes you happy. As a Food & Beverage Server you will:
• Be a Friendly Face - arriving at work on time to get the restaurant/lounge/café/room service/ or other food/beverage service area set up and ready to open, keeping the area clean and attractive throughout the day. As the outlet you work in closes, all cleaning duties -- floors, tables, buffet as well as sidework duties. - are also part of your role.
• Be a Host as well as a Server -- pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile -- and maybe even a weather forecast or a local attraction suggestion -- is all part of the job.
• Be a Food & Beverage Professional -- understand the food and beverage you are serving so you know what you are speaking about; offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely.
• Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Are you interested in this job? Please apply from Salary.com

Job ID: j202304190744590115656

Recommended Job Skills: Customer Service, Cleaning/Sanitation

Average Estimate Salary for a Server: $16,806 to $22,524

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via Salary.com schedule_type: Part-time
Restaurant Server You like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eat a good meal makes you happy. As the Restaurant Server you will... • Be a Friendly Face - arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period. As the outlet closes, all cleaning duties -- floors, Restaurant Server

You like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eat a good meal makes you happy. As the Restaurant Server you will...
• Be a Friendly Face - arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period. As the outlet closes, all cleaning duties -- floors, tables, buffet as well as sidework duties. - are also part of your role.
• Be a Host as well as a Server -- pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile -- and maybe even a weather forecast or a local attraction suggestion -- is all part of the job.
• Be a Food Professional -- understand the food and beverage you are serving so you know what you are speaking about; offer prompt, excellent service to create a wonderful dining experience for the guest; handle cash/credit accurately and timely.
• Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed
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via Salary.com posted_at: 11 days agoschedule_type: Full-time
Job Description: Housekeeping Supervisor ... You are vital to the success of your department because you know CLEAN. You understand the job and what is necessary for a hotel to offer truly excellent housekeeping. You assist housekeeping management in realizing their vision of excellence and work side by side with the housekeeping staff to help them understand exactly what is expected of them, especially when it comes to new hires. You are the Housekeeping Job Description:
Housekeeping Supervisor
...
You are vital to the success of your department because you know CLEAN. You understand the job and what is necessary for a hotel to offer truly excellent housekeeping. You assist housekeeping management in realizing their vision of excellence and work side by side with the housekeeping staff to help them understand exactly what is expected of them, especially when it comes to new hires. You are the Housekeeping Supervisor. In the role of Housekeeping Supervisor, you will:
• Be a Role Model -- you have been there and done that in housekeeping, so be willing to pitch in and help your managers as well as your team with whatever needs doing -- training, coaching, cleaning, inspecting. You know it and can do it all.
• Be a Details Person -- always be looking for excellence throughout your hotel and make suggestions to management and/or help train staff if they can't see what you do. Keep an eye on supplies and expenses to meet your department's financial objectives.
• Be "The Scheduler" -- at management's request, schedule your co-workers to meet business demands, taking any special guest requests as well as employee time off requests into consideration. Understand you may need to juggle work assignments to keep the team happy while always providing exceptional guest service. But you can do it -- you are "The Scheduler"!
• Be Safety Conscious -- you understand how to train your team to work safely and efficiently and per OSHA guidelines. You also understand when and how to report issues to maintenance and/or security.

Are you interested in this job? Please apply from Salary.com

Job ID: j202303071539462135632

Recommended Job Skills: Inventory Management, Staff Scheduling

Average Estimate Salary for a Housekeeping Supervisor: $41,102 to $53,898

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via Salary.com schedule_type: Part-time
Banquet Server You like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eating a good meal and/or celebrating a special event at your hotel makes you happy. As the Banquet Server you will... • Be a BEO Expert -- understanding your BEO so you can set up and break down each event safely and efficiently. In your role you may also be assisting with the setup and break down Banquet Server

You like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eating a good meal and/or celebrating a special event at your hotel makes you happy. As the Banquet Server you will...
• Be a BEO Expert -- understanding your BEO so you can set up and break down each event safely and efficiently. In your role you may also be assisting with the setup and break down of the buffet or other food service stations/equipment.
• Be a Friendly Face - arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function. As the event ends you may be asked to assist with cleaning duties -- floors, tables, buffet stations, etc.
• Be a Host as well as a Server -- pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile -- it is all part of the job.
• Be a Food Professional -- understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed.
• Be a Safety & Security Agent -- following your hotel's established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed. ServSafe certificate/alcohol training is required for banquet serving staff
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via Salary.com posted_at: 28 days agoschedule_type: Full-time
Laundry You of all people understand the importance the guest places on clean linens and fresh towels. You take pride in the work you produce and know how to work efficiently, yet safely. You enjoy working with your friendly hard working housekeeping team members to ensure each guest experiences the feeling of a "home away from home". In the role of Laundry Worker you will... • Focus on Details -- as you work with our laundry systems, linens, towels Laundry

You of all people understand the importance the guest places on clean linens and fresh towels. You take pride in the work you produce and know how to work efficiently, yet safely. You enjoy working with your friendly hard working housekeeping team members to ensure each guest experiences the feeling of a "home away from home". In the role of Laundry Worker you will...
• Focus on Details -- as you work with our laundry systems, linens, towels ,etc. be sure to keep an eagle eye on quality and to report anything missing or in need of repair as well as supplies needing reordering. In this role you will need to wash, dry, iron, fold and deliver linens so you have plenty of opportunity to see the quality of the product.
• Be Organized -- Keep your clean linens organized so they are readily accessible to those who need them.
• Be a Team Player -- help your coworkers by pitching as needed.
• Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed
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via Salary.com schedule_type: Part-time
Front Desk Agent How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role... which is both busy and interactive! As Front Desk Front Desk Agent
How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the guest will set the tone for the stay. You have the opportunity to shine in this role... which is both busy and interactive! As Front Desk Agent, you will
• Make a First Impression -- so the person in this role must have a genuine passion to deliver a great hospitality experience -- whether in person or by phone. You must want to Wow the guest with your welcoming personality.
• Make a Lasting Impression -- while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous and willing to listen!
• Enjoy Problem Solving -- many guests need help with miscellaneous things -- their luggage, directions, finding a good restaurant, lost luggage, a cold shower. Listen and help as best you can. You should never be too busy to help.
• Be Accountable -- you will be collecting money, routing calls, taking messages, and meeting many other guest needs. You need to be accurate and efficient in your processes.
• Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed
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via Salary.com posted_at: 10 days agoschedule_type: Full-time
Job Description: Cooks ... The Executive Chef envisions and you bring his creations to life -- it might be breakfast, lunch dinner or a grand banquet but you know how to get it right and take great pride in your abilities as a Cook. The kitchen can be full of action and activity but you thrive in such an environment, always working safely and following the established protocols. You are a professional -- knowing how much to order to stay in budget, Job Description:
Cooks
...
The Executive Chef envisions and you bring his creations to life -- it might be breakfast, lunch dinner or a grand banquet but you know how to get it right and take great pride in your abilities as a Cook. The kitchen can be full of action and activity but you thrive in such an environment, always working safely and following the established protocols. You are a professional -- knowing how much to order to stay in budget, how much to prepare based on the house count, how to keep a clean and how to handle food safely. The Chef has a great kitchen team and you are someone who contributes to that greatness (be it as Lead Cook, Line Cook, Pantry/Prep Cook, Breakfast Cook, etc.) while always learning new skills and developing your expertise. In the role of Cook you will:
• Be Great at What You Do -- If the Lead Cook, you are a role model in the kitchen for all other staff and have mastered their jobs and are able to train or assist them as needed. If a Line Cook, you know how to prepare delicious high quality food for restaurant and/or banquet guests based on established guidelines and do so every day. If a Pantry / Prep Cook, you are responsible for all cold food items prepared in the kitchen, such as salads, cold appetizers, desserts, sandwiches, salad dressings, etc., so you have a major contribution to every meal. And, if the Breakfast Cook, you help our guests start their day with a hot meal and a smile -- an important job.
• Be a Team Player -- The Cooks are responsible for the timely and accurate preparation of food items for all outlets and for maintaining a level of professionalism in the kitchen, working in harmony as a team so that the guest gets the food they ordered is a timely manner and leave happy.
• Be an Everything Clean and Organized Fanatic -- Professional Cooks know how to keep a work area clean and organized, following all sanitation and safe food handling procedures at every step.
• Be a Safety & Security Agent -- following your hotel's established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed.

Are you interested in this job? Please apply from Salary.com

Job ID: j202304190744587771990

Recommended Job Skills: Food Prep Tools and Equipment, Food Preparation

Average Estimate Salary for a Prep Cook: $25,573 to $31,411

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via Salary.com posted_at: 28 days agoschedule_type: Full-time
Cooks The Executive Chef envisions and you bring his creations to life -- it might be breakfast, lunch dinner or a grand banquet but you know how to get it right and take great pride in your abilities as a Cook. The kitchen can be full of action and activity but you thrive in such an environment, always working safely and following the established protocols. You are a professional -- knowing how... much to order to stay in budget, how much to prepare Cooks

The Executive Chef envisions and you bring his creations to life -- it might be breakfast, lunch dinner or a grand banquet but you know how to get it right and take great pride in your abilities as a Cook. The kitchen can be full of action and activity but you thrive in such an environment, always working safely and following the established protocols. You are a professional -- knowing how... much to order to stay in budget, how much to prepare based on the house count, how to keep a clean and how to handle food safely. The Chef has a great kitchen team and you are someone who contributes to that greatness (be it as Lead Cook, Line Cook, Pantry/Prep Cook, Breakfast Cook, etc.) while always learning new skills and developing your expertise. In the role of Cook you will:
• Be Great at What You Do -- If the Lead Cook, you are a role model in the kitchen for all other staff and have mastered their jobs and are able to train or assist them as needed. If a Line Cook, you know how to prepare delicious high quality food for restaurant and/or banquet guests based on established guidelines and do so every day. If a Pantry / Prep Cook, you are responsible for all cold food items prepared in the kitchen, such as salads, cold appetizers, desserts, sandwiches, salad dressings, etc., so you have a major contribution to every meal. And, if the Breakfast Cook, you help our guests start their day with a hot meal and a smile -- an important job.
• Be a Team Player -- The Cooks are responsible for the timely and accurate preparation of food items for all outlets and for maintaining a level of professionalism in the kitchen, working in harmony as a team so that the guest gets the food they ordered is a timely manner and leave happy.
• Be an Everything Clean and Organized Fanatic -- Professional Cooks know how to keep a work area clean and organized, following all sanitation and safe food handling procedures at every step.
• Be a Safety & Security Agent -- following your hotel's established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed
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