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HomeAdvisor
HomeAdvisor is an online home improvement and repair marketplace that connects homeowners with pre-screened and customer-reviewed service professionals. HomeAdvisor provides access to over 11 million pre-screened and customer-reviewed service professionals from a variety of home services categories including plumbing, electrical, roofing, HVAC, and more. HomeAdvisor also provides a variety of resources for homeowners such as cost guides, project ideas, and DIY tips. Homeowners can use the website to find a reliable contractor, read reviews, get free cost estimates, and book appointments. HomeAdvisor makes it easy to find the right service provider for any home improvement project.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#3,142 Site Rank
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Site age26 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedDecember 1998
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FounderRodney Rice, Michael Beaudoin
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HeadquartersDenver, Colorado
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Key peopleBrandon Ridenour,,CEO
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Number of employees2,000
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ParentANGI Homeservices Inc.
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FormerlyServiceMagic (1998–2012)
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ServicesHome improvement marketplace
Traffic rank
#3,142
#3,142
Site age
26 yrs
26 yrs
Location
United States
United States
Popular Questions for HomeAdvisor
Newest job postings for HomeAdvisor
via Salary.com
schedule_type: Full-time
Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, we are setting a new standard in homebuilding and customer experience. If this sounds like a career for you, apply to be a part of our great team.
Tri Pointe Homes CO is looking for an... experienced, enthusiastic individual to join our talented
Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, we are setting a new standard in homebuilding and customer experience. If this sounds like a career for you, apply to be a part of our great team.
Tri Pointe Homes CO is looking for an... experienced, enthusiastic individual to join our talented group as a New Home Advisor.
Position Highlights: Responsible for selling homes through optimizing the new home sales and the customer experience in the assigned community.
Position Responsibilities:
• Utilizes all sales and marketing resources that are available to New Home Advisor to achieve the sales and closing goals for the communities assigned.
• Actively participates in traffic driving efforts. Including, but not limited to, initiating follow-up phone calls to previous traffic, coordinating and hosting public and broker events.
• Promptly meets/greets prospective customers who visit the community and collects completed registration materials from every customer who visits (or solicits information from prospective customers to complete the registration process).
• Actively tours with prospective customers through the various homesites/lots to familiarize them with the community layout. Ensures that prospects understand where the home will be built, where property lines begin and end, and where neighboring structures will be located. When visiting home sites/lots, ensures the sales office and models are appropriately secured and proper signage indicating estimated return time is placed on the sales office entrance door.
• Engages in the Company's defined selling process during product tour to deliver an effective sales presentation. Actively seeks to close prospective customers by asking multiple closing-related questions during the presentation, including confirmation of return visit.
• Sells the benefits of the community, the reputation of the Company, and the quality and design of company products, construction, and service. Understands the power of the Company's brand and the unique customer value proposition in assigned communities.
• Effectively communicates the key differentiator touchpoints as to why the customer should purchase a home from the Company versus other builders.
• Explains benefits of energy efficiency and other green features that are showcased throughout the homes.
• Effectively discusses and explains the home building and home buying process to customers in such a way that the customer feels knowledgeable and comfortable with the various touchpoints.
• Explains and processes sales documentation for prospective customers, including completing the information required to complete the Company's form purchase agreement for homes in assigned communities.
• Performs all necessary follow-up to ensure the successful closing of sales in communities assigned.
• Works collaboratively with other departments, teams, and individuals, both inside and outside the Company, to ensure that the entire process is seamless from the set-up of model homes to the close of sale and delivery of homes.
• Proactively communicates and responds in a professional and timely manner to all external and internal stakeholders (managers, real estate brokers, homebuyers, etc.).
• Informs management of opportunities, problems, progress, and support needed, and works with the sales management team to quickly and appropriately resolve issues.
• Manages backlog, maintaining strong lines of communication with customers post-purchase decision.
• Resolves any issues or problems with customers to keep the process moving forward.
• Coordinates and hosts broker previews, promotional events at assigned communities, etc.
• Meets all reporting deadlines in a timely and consistent manner.
• Inputs, updates, and effectively utilizes data in the Company's Customer Relationship Management (CRM) system (or other systems as required by management) to drive sales activities in assigned communities.
• Prepares weekly update reports of prospective customer traffic to management.
• Develops knowledge of competitor policies, programs, pricing, and products, as well as consumer demographics, to better define key differentiators for his/her assigned communities and provides helpful information to management.
• Monitors and shops competitive products, providing feedback to management to ensure appropriate team members and management are kept abreast of changes in the market.
• Other duties as assigned.
Hire Range/Rate:
• $24 per hour plus commission
Position Qualifications:
• Bachelor’s degree preferred.
• Real estate license, if required by state law.
• Minimum of 1-2 years of previous sales experience required.
• New home sales experience preferred.
• Knowledge of sales programs, policies, and procedures.
• Current working knowledge of homebuilding and the residential real estate industry.
• Ability to prepare, plan and deliver clear and persuasive sales presentations.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.
Physical Requirements:
• Frequent standing, walking (including stairs and uneven ground), and sitting; occasional lifting.
• May require occasional driving of customers from the sales office to community lots.
• Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times, hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain. Airborne particles such as wood dust, drywall dust, etc. are common in the field environment.
At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.
Required Skills
Required Experience Show more details...
Tri Pointe Homes CO is looking for an... experienced, enthusiastic individual to join our talented group as a New Home Advisor.
Position Highlights: Responsible for selling homes through optimizing the new home sales and the customer experience in the assigned community.
Position Responsibilities:
• Utilizes all sales and marketing resources that are available to New Home Advisor to achieve the sales and closing goals for the communities assigned.
• Actively participates in traffic driving efforts. Including, but not limited to, initiating follow-up phone calls to previous traffic, coordinating and hosting public and broker events.
• Promptly meets/greets prospective customers who visit the community and collects completed registration materials from every customer who visits (or solicits information from prospective customers to complete the registration process).
• Actively tours with prospective customers through the various homesites/lots to familiarize them with the community layout. Ensures that prospects understand where the home will be built, where property lines begin and end, and where neighboring structures will be located. When visiting home sites/lots, ensures the sales office and models are appropriately secured and proper signage indicating estimated return time is placed on the sales office entrance door.
• Engages in the Company's defined selling process during product tour to deliver an effective sales presentation. Actively seeks to close prospective customers by asking multiple closing-related questions during the presentation, including confirmation of return visit.
• Sells the benefits of the community, the reputation of the Company, and the quality and design of company products, construction, and service. Understands the power of the Company's brand and the unique customer value proposition in assigned communities.
• Effectively communicates the key differentiator touchpoints as to why the customer should purchase a home from the Company versus other builders.
• Explains benefits of energy efficiency and other green features that are showcased throughout the homes.
• Effectively discusses and explains the home building and home buying process to customers in such a way that the customer feels knowledgeable and comfortable with the various touchpoints.
• Explains and processes sales documentation for prospective customers, including completing the information required to complete the Company's form purchase agreement for homes in assigned communities.
• Performs all necessary follow-up to ensure the successful closing of sales in communities assigned.
• Works collaboratively with other departments, teams, and individuals, both inside and outside the Company, to ensure that the entire process is seamless from the set-up of model homes to the close of sale and delivery of homes.
• Proactively communicates and responds in a professional and timely manner to all external and internal stakeholders (managers, real estate brokers, homebuyers, etc.).
• Informs management of opportunities, problems, progress, and support needed, and works with the sales management team to quickly and appropriately resolve issues.
• Manages backlog, maintaining strong lines of communication with customers post-purchase decision.
• Resolves any issues or problems with customers to keep the process moving forward.
• Coordinates and hosts broker previews, promotional events at assigned communities, etc.
• Meets all reporting deadlines in a timely and consistent manner.
• Inputs, updates, and effectively utilizes data in the Company's Customer Relationship Management (CRM) system (or other systems as required by management) to drive sales activities in assigned communities.
• Prepares weekly update reports of prospective customer traffic to management.
• Develops knowledge of competitor policies, programs, pricing, and products, as well as consumer demographics, to better define key differentiators for his/her assigned communities and provides helpful information to management.
• Monitors and shops competitive products, providing feedback to management to ensure appropriate team members and management are kept abreast of changes in the market.
• Other duties as assigned.
Hire Range/Rate:
• $24 per hour plus commission
Position Qualifications:
• Bachelor’s degree preferred.
• Real estate license, if required by state law.
• Minimum of 1-2 years of previous sales experience required.
• New home sales experience preferred.
• Knowledge of sales programs, policies, and procedures.
• Current working knowledge of homebuilding and the residential real estate industry.
• Ability to prepare, plan and deliver clear and persuasive sales presentations.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.
Physical Requirements:
• Frequent standing, walking (including stairs and uneven ground), and sitting; occasional lifting.
• May require occasional driving of customers from the sales office to community lots.
• Environmental conditions vary depending on weather, stage of production, and where work takes place. Some of the following conditions apply at various times, hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain. Airborne particles such as wood dust, drywall dust, etc. are common in the field environment.
At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company’s strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.
We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.
Required Skills
Required Experience Show more details...
via Amazon Jobs
posted_at: 15 days agoschedule_type: Full-timesalary: 23–37 an hour
job Summary
Weekly Hours: 20...
Role Number:200406840
Home Office: Yes
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people!
Key Qualifications
• Real passion for customer service and ownership of the customer experience including comprehensive
job Summary
Weekly Hours: 20...
Role Number:200406840
Home Office: Yes
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people!
Key Qualifications
• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
• Potential for tailoring communication style for differing audiences
• Able to self-manage and work independently in a fast-paced, constantly changing environment
• Teamwork mentality with aptitude for sharing expertise and appreciating feedback
• Effective time management including the ability to multi-task, organize and prioritize
• Ability to research and grasp technical information across multiple tools while talking with customers
• iOS , Smartphone, Tablet, PC or Mac experience
• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges
Description
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.
Education & Experience
Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred
Additional Requirements
• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)
• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.
• Successful completion of a pre-employment assessment and background check
• Successfully complete initial training
• Minimum typing speed of 40 WPM while in conversation with customers
• A quiet workspace, ergonomic chair, and desk
• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Internet must be hardwired to the home as well as to the equipment provided. A wireless connection to the Apple equipment is not allowed under any circumstances.
• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.
• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
• Apple participates in the E-Verify program in certain locations, as required by law.
• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
• Apple is a drug-free workplace Show more details...
Weekly Hours: 20...
Role Number:200406840
Home Office: Yes
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people!
Key Qualifications
• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
• Potential for tailoring communication style for differing audiences
• Able to self-manage and work independently in a fast-paced, constantly changing environment
• Teamwork mentality with aptitude for sharing expertise and appreciating feedback
• Effective time management including the ability to multi-task, organize and prioritize
• Ability to research and grasp technical information across multiple tools while talking with customers
• iOS , Smartphone, Tablet, PC or Mac experience
• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges
Description
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers' first point of contact, you'll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We'll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We'll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.
Education & Experience
Students must be enrolled at a four-year university in the U.S. pursuing a bachelor's degree or higher Computer Science, Business, Engineering and Computer Information Systems majors are preferred 2.7 GPA preferred
Additional Requirements
• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)
• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.
• Successful completion of a pre-employment assessment and background check
• Successfully complete initial training
• Minimum typing speed of 40 WPM while in conversation with customers
• A quiet workspace, ergonomic chair, and desk
• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Internet must be hardwired to the home as well as to the equipment provided. A wireless connection to the Apple equipment is not allowed under any circumstances.
• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.
• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
• Apple participates in the E-Verify program in certain locations, as required by law.
• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
• Apple is a drug-free workplace Show more details...
via Careers At Apple
schedule_type: Full-time
Summary
Posted: 20 Dec 2022
Weekly Hours: 20...
Role Number:200406433
Home Office: Yes
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people!
Key Qualifications
Key Qualifications
• Real passion for customer service and ownership of the customer
Summary
Posted: 20 Dec 2022
Weekly Hours: 20...
Role Number:200406433
Home Office: Yes
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people!
Key Qualifications
Key Qualifications
• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
• Potential for tailoring communication style for differing audiences
• Able to self-manage and work independently in a fast-paced, constantly changing environment
• Teamwork mentality with aptitude for sharing expertise and appreciating feedback
• Effective time management including the ability to multi-task, organize and prioritize
• Ability to research and grasp technical information across multiple tools while talking with customers
• iOS , Smartphone, Tablet, PC or Mac experience
• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges
Description
Description
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We’ll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development!
Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.
Education & Experience
Education & Experience
Students must be enrolled at a four-year university in the U.S. pursuing a bachelor’s degree or higher
Computer Science, Business, Engineering and Computer Information Systems majors are preferred
2.7 GPA preferred
Additional Requirements
Additional Requirements
• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)
• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.
• Successful completion of a pre-employment assessment and background check
• Successfully complete initial training
• Minimum typing speed of 40 WPM while in conversation with customers
• A quiet workspace, ergonomic chair, and desk
• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Internet must be hardwired to the home as well as to the equipment provided. A wireless connection to the Apple equipment is not allowed under any circumstances.
• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.
• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
• Apple participates in the E-Verify program in certain locations, as required by law.
• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
• Apple is a drug-free workplace.
Pay & Benefits
Pay & Benefits
• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $26.65/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program Show more details...
Posted: 20 Dec 2022
Weekly Hours: 20...
Role Number:200406433
Home Office: Yes
Apple has always done things differently, including customer support. We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. At Apple, you'll not only support technology, you'll support people!
Key Qualifications
Key Qualifications
• Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
• Potential for tailoring communication style for differing audiences
• Able to self-manage and work independently in a fast-paced, constantly changing environment
• Teamwork mentality with aptitude for sharing expertise and appreciating feedback
• Effective time management including the ability to multi-task, organize and prioritize
• Ability to research and grasp technical information across multiple tools while talking with customers
• iOS , Smartphone, Tablet, PC or Mac experience
• Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challenges
Description
Description
As an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs — and remind them that behind our awesome, products are amazing people. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We’ll train you to be the best. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development!
Working for Apple isn't the only benefit. You'll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. To excel in this environment, you'll need the discipline and ability to work remotely from coworkers and management.
Education & Experience
Education & Experience
Students must be enrolled at a four-year university in the U.S. pursuing a bachelor’s degree or higher
Computer Science, Business, Engineering and Computer Information Systems majors are preferred
2.7 GPA preferred
Additional Requirements
Additional Requirements
• Availability to attend approximately up to nine weeks of required online training on a fixed schedule that may include weekends (Training may be either 24 or 40 hours per week depending on hire date)
• Flexibility to work three, four hour shifts, on week days, between the hours of 4:00 p.m. and 10:30 p.m. Central and one eight hour shift on weekends, primarily Saturdays, including holidays, between the hours of 7:00 a.m. and 10:30 p.m. Central. Depending on business needs, there is the possibility to flex up or down in weekly hours worked.
• Successful completion of a pre-employment assessment and background check
• Successfully complete initial training
• Minimum typing speed of 40 WPM while in conversation with customers
• A quiet workspace, ergonomic chair, and desk
• A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Internet must be hardwired to the home as well as to the equipment provided. A wireless connection to the Apple equipment is not allowed under any circumstances.
• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics.
• Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
• Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
• Apple participates in the E-Verify program in certain locations, as required by law.
• Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
• Apple is a drug-free workplace.
Pay & Benefits
Pay & Benefits
• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $26.65/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program Show more details...
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