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Most recent job postings at hopscotch
via Greenhouse
posted_at: 15 days agoschedule_type: Full-time
About the Role
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As
About the Role
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As an Advanced Practice Clinician (Nurse Practitioner or Physician Assistant) on the care team, you will play a critical role in serving patient needs, enabling patient outcomes and creating a positive patient experience. This role will be responsible for direct patient care and collaboration and engagement with a broad interdisciplinary team to determine needs, tailor care plans and deliver high quality care. Beyond day-to-day responsibilities, this professional will help enhance the Hopscotch clinical model to improve patient care, outcomes and experience and enable the culture for Hopscotch in the clinics and in the community.
This role is based in Hudson, NC.
What You'll Do
As an Advanced Practice Clinician, you will provide comprehensive and interdisciplinary primary care with a focus on patient outcomes, quality metrics, and patient experience. Specific responsibilities will include, but are not limited to:
• Deliver comprehensive primary care services to a set panel of patients, including office visits and telehealth visits for routine and acute primary care issues
• Work closely with physicians, community health workers, case managers, pharmacists, and others to deliver high-quality outcomes
• Completion of comprehensive annual wellness visits and risk assessments
• Phone triage and outreach as needed
• Possible home visits if needed
• Develop trust with patients and caregivers, engage them to educate on care plans and strategies for wellness and prevention
• Proactively communicate across the care team and advocate for the patient, understanding patient needs, developing care plans and delivering care to enable positive outcomes
• Practice with a “continuous-improvement” mindset, following evidence-based guidelines and innovating on care models that solve real problems for our patients
• Meet high benchmark for results on quality metrics and outcomes, including patient experience, STARS/HEDIS, and utilization
Additional requirements also include:
Value-based Care and Clinical Excellence
• Demonstrate commitment to value-based care and compliance, ensuring practice is in-line with value-based interventions
• Understand and leverage best practices and evidence-based approaches in care and work across Hopscotch team to incorporate best practices and new approaches to enable patient outcomes
Commitment to Hopscotch
• Message concerns and risks regarding patient care, team, or culture to leadership and propose solutions
• Act within the Hopscotch “Code of Conduct” at all times and live the Hopscotch mission and values
About You
We are looking for an Advanced Practice Clinician (Nurse Practitioner or Physician Assistant) who has:
• A minimum of two years’ experience in a primary care specialty (internal medicine, geriatrics, family medicine)
• Experience with HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding and HRA (Health Risk Assessments)
• Experience working with multiple software platforms, electronic health records, spreadsheet development and navigation, data processing, organizational skills, and ability to manage multiple priorities appropriately
• An active, non-probationary state medical license
• US work authorization
The following are preferred but not required:
• Experience with the Medicare population, including in-home care as well as documentation and compliance requirements
• Experience caring for “at-risk” panel of patients
• Experience teaching and training others, in both formal and informal ways
Additional skills and capabilities required:
• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills working with diverse groups
• Skill with motivational interviewing, behavior change, health promotion, and coaching
• High attention to detail, organization, coordination and planning skills
• Solid problem solving and critical thinking skills
• A proven ability to learn complex topics quickly and put knowledge into action
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As an Advanced Practice Clinician (Nurse Practitioner or Physician Assistant) on the care team, you will play a critical role in serving patient needs, enabling patient outcomes and creating a positive patient experience. This role will be responsible for direct patient care and collaboration and engagement with a broad interdisciplinary team to determine needs, tailor care plans and deliver high quality care. Beyond day-to-day responsibilities, this professional will help enhance the Hopscotch clinical model to improve patient care, outcomes and experience and enable the culture for Hopscotch in the clinics and in the community.
This role is based in Hudson, NC.
What You'll Do
As an Advanced Practice Clinician, you will provide comprehensive and interdisciplinary primary care with a focus on patient outcomes, quality metrics, and patient experience. Specific responsibilities will include, but are not limited to:
• Deliver comprehensive primary care services to a set panel of patients, including office visits and telehealth visits for routine and acute primary care issues
• Work closely with physicians, community health workers, case managers, pharmacists, and others to deliver high-quality outcomes
• Completion of comprehensive annual wellness visits and risk assessments
• Phone triage and outreach as needed
• Possible home visits if needed
• Develop trust with patients and caregivers, engage them to educate on care plans and strategies for wellness and prevention
• Proactively communicate across the care team and advocate for the patient, understanding patient needs, developing care plans and delivering care to enable positive outcomes
• Practice with a “continuous-improvement” mindset, following evidence-based guidelines and innovating on care models that solve real problems for our patients
• Meet high benchmark for results on quality metrics and outcomes, including patient experience, STARS/HEDIS, and utilization
Additional requirements also include:
Value-based Care and Clinical Excellence
• Demonstrate commitment to value-based care and compliance, ensuring practice is in-line with value-based interventions
• Understand and leverage best practices and evidence-based approaches in care and work across Hopscotch team to incorporate best practices and new approaches to enable patient outcomes
Commitment to Hopscotch
• Message concerns and risks regarding patient care, team, or culture to leadership and propose solutions
• Act within the Hopscotch “Code of Conduct” at all times and live the Hopscotch mission and values
About You
We are looking for an Advanced Practice Clinician (Nurse Practitioner or Physician Assistant) who has:
• A minimum of two years’ experience in a primary care specialty (internal medicine, geriatrics, family medicine)
• Experience with HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding and HRA (Health Risk Assessments)
• Experience working with multiple software platforms, electronic health records, spreadsheet development and navigation, data processing, organizational skills, and ability to manage multiple priorities appropriately
• An active, non-probationary state medical license
• US work authorization
The following are preferred but not required:
• Experience with the Medicare population, including in-home care as well as documentation and compliance requirements
• Experience caring for “at-risk” panel of patients
• Experience teaching and training others, in both formal and informal ways
Additional skills and capabilities required:
• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills working with diverse groups
• Skill with motivational interviewing, behavior change, health promotion, and coaching
• High attention to detail, organization, coordination and planning skills
• Solid problem solving and critical thinking skills
• A proven ability to learn complex topics quickly and put knowledge into action
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
via Greenhouse
posted_at: 15 days agoschedule_type: Full-time
About the Role
At Hopscotch Health, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves and our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As
About the Role
At Hopscotch Health, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves and our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As Care Center Manager, you will play a critical role in overseeing daily operations of the clinic. Mangers are expected to support and supervise clinical and non-clinical staff, manage operational performance, drive operational processes and initiatives, advise culture to enable great patient care and outcomes, as well as engagement and satisfaction of patients and providers. A successful Care Center Manager ensures the clinic runs smoothly to achieve key performance metrics by implementing successful management processes.
This position is based in Asheville, NC.
What You'll Do
Specific responsibilities for this role will include, but are not limited to:
• Provide leadership and foster collaboration across team members in Hopscotch clinics to deliver best-in-class patient care, support care teams and achieve goals around clinical outcomes, quality, operational and financial:
• Manage, coach, and mentor multidisciplinary teams of 5-10+ professionals at a single location
• Partner with physician leaders to enable successful clinical, operational, and financial outcomes and ensure they have the appropriate support needed
• Collaborate with teams across the company to share clinic information, identify/resolve/escalate issues and concerns, and support on-going training and development
• Advocate for patients and team members and foster a patient-centered, positive and supportive work culture
• Lead day-to-day operations at the clinic, ensuring robust processes are being followed to achieve clinical, quality, operational and financial metrics:
• Manage day-to-day operations of clinic and staff to ensure smooth delivery of care
• Manage needs across clinical facilities, including building facility maintenance
• Monitor wrap-around patient services impacting patient care, including transportation and field-based work when applicable
• Ensure a positive patient experience both in and out of clinic setting
• Oversee care delivery for up to 1,000+ patients, ensuring patients receive superb care they would willingly refer others to in the community
• Assist Director of Clinic Operations with budgeting requests when assigned
• Lead scheduling and billing processes to promote effective execution and efficiency, ensuring alignment to standard operations
• Lead execution of operational and strategic initiatives across clinics
• With the support of the director, drive achievement of key clinical, financial, and quality metrics at the clinic to drive engagement and satisfaction of patients and providers across Hopscotch clinics:
• Assist Director of Clinic Operations with managing financial reporting and clinic P&Ls when assigned
• Track key performance metrics in assistance of scorecard creation by Clinic Director
• Ensure compliance is met at clinic including but not limited to: HIPAA, CLIA, and OSHA.
• Serve as an ambassador for your clinic in the community and invest to support the culture and mission of Hopscotch in clinics and in surrounding communities:
• Actively develop community relationships and partnerships
• Lead growth initiatives for clinic and oversee community outreach
• Ability to learn and fill in at key customer service and operational roles across clinic when needed
About You
You would be a great fit for this position if you have experience managing large multidisciplinary teams in healthcare, a proven record of accomplishment of delivering financial and operational results and are passionate about delivering superb care to those who need it the most. Supervisory experience in a clinical setting is required.
A great candidate for this role has:
• 2+ years of experience in a supervisory role within a clinical setting, managing teams both remotely and in-person
• Experience successfully managing financial and operational performance metrics preferred
• Passion for a mission-driven organization focusing on mentorship, collaboration, and team-based approaches (Ideally with an interest in serving senior and high need populations)
• An understanding of the needs and culture within the communities we are serving and how to achieve successful outcomes with a sensitivity to those needs
• A track record of:
• Applying integrity, good judgment, problem-solving skills and critical thinking at work
• Enhancing and building processes to achieve outcomes and metrics
• Bringing a flexible, positive attitude and a team-first approach to work
• Learning new concepts and a get-things-done attitude
Additional skills and requirements for the role:
• Bachelor’s degree preferred
• Strong interpersonal and communication skills, verbal and written
• Proven reliability, organization, and dependability
• Proficient PC skills
• US work authorization
From a cultural perspective, you:
• Agile, yet thoughtful and can work effectively in a fast-paced, ever-changing environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
• Collaborative, assuming positive intentions
• Customer-focused, with a passion for serving patients and providers who make healthcare possible Show more details...
At Hopscotch Health, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves and our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As Care Center Manager, you will play a critical role in overseeing daily operations of the clinic. Mangers are expected to support and supervise clinical and non-clinical staff, manage operational performance, drive operational processes and initiatives, advise culture to enable great patient care and outcomes, as well as engagement and satisfaction of patients and providers. A successful Care Center Manager ensures the clinic runs smoothly to achieve key performance metrics by implementing successful management processes.
This position is based in Asheville, NC.
What You'll Do
Specific responsibilities for this role will include, but are not limited to:
• Provide leadership and foster collaboration across team members in Hopscotch clinics to deliver best-in-class patient care, support care teams and achieve goals around clinical outcomes, quality, operational and financial:
• Manage, coach, and mentor multidisciplinary teams of 5-10+ professionals at a single location
• Partner with physician leaders to enable successful clinical, operational, and financial outcomes and ensure they have the appropriate support needed
• Collaborate with teams across the company to share clinic information, identify/resolve/escalate issues and concerns, and support on-going training and development
• Advocate for patients and team members and foster a patient-centered, positive and supportive work culture
• Lead day-to-day operations at the clinic, ensuring robust processes are being followed to achieve clinical, quality, operational and financial metrics:
• Manage day-to-day operations of clinic and staff to ensure smooth delivery of care
• Manage needs across clinical facilities, including building facility maintenance
• Monitor wrap-around patient services impacting patient care, including transportation and field-based work when applicable
• Ensure a positive patient experience both in and out of clinic setting
• Oversee care delivery for up to 1,000+ patients, ensuring patients receive superb care they would willingly refer others to in the community
• Assist Director of Clinic Operations with budgeting requests when assigned
• Lead scheduling and billing processes to promote effective execution and efficiency, ensuring alignment to standard operations
• Lead execution of operational and strategic initiatives across clinics
• With the support of the director, drive achievement of key clinical, financial, and quality metrics at the clinic to drive engagement and satisfaction of patients and providers across Hopscotch clinics:
• Assist Director of Clinic Operations with managing financial reporting and clinic P&Ls when assigned
• Track key performance metrics in assistance of scorecard creation by Clinic Director
• Ensure compliance is met at clinic including but not limited to: HIPAA, CLIA, and OSHA.
• Serve as an ambassador for your clinic in the community and invest to support the culture and mission of Hopscotch in clinics and in surrounding communities:
• Actively develop community relationships and partnerships
• Lead growth initiatives for clinic and oversee community outreach
• Ability to learn and fill in at key customer service and operational roles across clinic when needed
About You
You would be a great fit for this position if you have experience managing large multidisciplinary teams in healthcare, a proven record of accomplishment of delivering financial and operational results and are passionate about delivering superb care to those who need it the most. Supervisory experience in a clinical setting is required.
A great candidate for this role has:
• 2+ years of experience in a supervisory role within a clinical setting, managing teams both remotely and in-person
• Experience successfully managing financial and operational performance metrics preferred
• Passion for a mission-driven organization focusing on mentorship, collaboration, and team-based approaches (Ideally with an interest in serving senior and high need populations)
• An understanding of the needs and culture within the communities we are serving and how to achieve successful outcomes with a sensitivity to those needs
• A track record of:
• Applying integrity, good judgment, problem-solving skills and critical thinking at work
• Enhancing and building processes to achieve outcomes and metrics
• Bringing a flexible, positive attitude and a team-first approach to work
• Learning new concepts and a get-things-done attitude
Additional skills and requirements for the role:
• Bachelor’s degree preferred
• Strong interpersonal and communication skills, verbal and written
• Proven reliability, organization, and dependability
• Proficient PC skills
• US work authorization
From a cultural perspective, you:
• Agile, yet thoughtful and can work effectively in a fast-paced, ever-changing environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
• Collaborative, assuming positive intentions
• Customer-focused, with a passion for serving patients and providers who make healthcare possible Show more details...
via Greenhouse
schedule_type: Full-time
About the Role
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As
About the Role
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As a Medical Assistant, you will play a critical role on the Care team for Hopscotch to serve our patients, enable patient outcomes and create a positive patient experience. As part of the Care team, this professional will be one of the first individuals to engage the patients during a clinic visit and will work across the team to communicate, identify patient needs and execute on care plans to ensure patient care is delivered.
This is a full-time role is based in Boone, NC. Hopscotch offers a strong compensation and benefits package that includes medical, dental and vision coverage, 401K retirement benefits, career advancement opportunities, holiday and paid time off. Starting pay rate at $19 per hour.
What You'll Do
As a Medical Assistant, you will provide support to the physician and care team as well as the patient to enable positive patient outcomes and a positive patient experience by end-to-end preparation for physician visit and more broadly. Specific responsibilities for this role will include, but are not limited to:
• Engage patients prior to provider visit, prepare and set expectations
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw)
• Ensure exam rooms are clean, safe, and ready for patient visits
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule
• Obtain vital signs, patient status and needs, and review medications
• Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Deliver patient screenings per protocols and assists physician as needed
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration)
• Catalogs and communicates patient needs to the PCP and broader Care team
• Supports other diagnostic and care needs for the patient, in collaboration with Care team
• As directed and in line with certification, supports pharmacy medication dispensing
• Schedule diagnostic testing
• Apply or assist with application for Durable Medical Equipment (DME)
You will also collaborate with the Care team and provide support to patients, as needed, outside of the provider visit including:
• Provide telephonic support to patients, in line with protocols and physician direction
• Participate in care team meetings to discuss patient care and clinical operations
The role also requires support maintenance of the clinic, including equipment and facility upkeep including:
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
About You
You would be a great fit for this position if you have:
• A high school diploma or equivalent education (GED)
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
• Certification in BLS (including CPR)
• Experience with an EMR and similar technology
• EMR experience and proficiency required
• Certification as a Phlebotomy Technician (preferred)
• US work authorization
Additional skills and capabilities required:
• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills with a passion for patient care
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working
• High attention to detail, organization, coordination and planning skills
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As a Medical Assistant, you will play a critical role on the Care team for Hopscotch to serve our patients, enable patient outcomes and create a positive patient experience. As part of the Care team, this professional will be one of the first individuals to engage the patients during a clinic visit and will work across the team to communicate, identify patient needs and execute on care plans to ensure patient care is delivered.
This is a full-time role is based in Boone, NC. Hopscotch offers a strong compensation and benefits package that includes medical, dental and vision coverage, 401K retirement benefits, career advancement opportunities, holiday and paid time off. Starting pay rate at $19 per hour.
What You'll Do
As a Medical Assistant, you will provide support to the physician and care team as well as the patient to enable positive patient outcomes and a positive patient experience by end-to-end preparation for physician visit and more broadly. Specific responsibilities for this role will include, but are not limited to:
• Engage patients prior to provider visit, prepare and set expectations
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw)
• Ensure exam rooms are clean, safe, and ready for patient visits
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule
• Obtain vital signs, patient status and needs, and review medications
• Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Deliver patient screenings per protocols and assists physician as needed
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration)
• Catalogs and communicates patient needs to the PCP and broader Care team
• Supports other diagnostic and care needs for the patient, in collaboration with Care team
• As directed and in line with certification, supports pharmacy medication dispensing
• Schedule diagnostic testing
• Apply or assist with application for Durable Medical Equipment (DME)
You will also collaborate with the Care team and provide support to patients, as needed, outside of the provider visit including:
• Provide telephonic support to patients, in line with protocols and physician direction
• Participate in care team meetings to discuss patient care and clinical operations
The role also requires support maintenance of the clinic, including equipment and facility upkeep including:
• Order supplies and stock exam rooms
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
About You
You would be a great fit for this position if you have:
• A high school diploma or equivalent education (GED)
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience
• Certification in BLS (including CPR)
• Experience with an EMR and similar technology
• EMR experience and proficiency required
• Certification as a Phlebotomy Technician (preferred)
• US work authorization
Additional skills and capabilities required:
• Strong interpersonal and communication skills, verbal and written
• High emotional intelligence and strong collaboration skills with a passion for patient care
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working
• High attention to detail, organization, coordination and planning skills
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
via Glassdoor
schedule_type: Full-time and Part-timesalary: 17–21 an hour
Responsibilities:
• Provide exceptional customer service
• Receive new products, including quality check and barcoding...
• Restock merchandise and maintain inventory
• Opportunity to work on in store merchandising and marketing/social media.
Requirements:
• Excellent customer service skills and verbal/written communication skills.
• Must have attention to detail and be able to take ownership of responsibilities.
• Excellent organizational
Responsibilities:
• Provide exceptional customer service
• Receive new products, including quality check and barcoding...
• Restock merchandise and maintain inventory
• Opportunity to work on in store merchandising and marketing/social media.
Requirements:
• Excellent customer service skills and verbal/written communication skills.
• Must have attention to detail and be able to take ownership of responsibilities.
• Excellent organizational skills and ability to manage multiple tasks.
• Experience working independently.
• Team player
Qualifications:
• Minimum Education: High School or equivalent.
• Basic Microsoft Excel/Word skills
• Retail experience is a plus
• Work flexible hours including weekends.
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Benefits:
• Employee discount
• Flexible schedule
Shift:
• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
Weekly day range:
• Monday to Friday
• Weekend availability
Job Type: Part-time
Pay: $17.00 - $21.00 per hour
Benefits:
• Employee discount
• Flexible schedule
Shift:
• Day shift
• Evening shift
Weekly day range:
• Monday to Friday
• Weekends as needed
Work Location: In person Show more details...
• Provide exceptional customer service
• Receive new products, including quality check and barcoding...
• Restock merchandise and maintain inventory
• Opportunity to work on in store merchandising and marketing/social media.
Requirements:
• Excellent customer service skills and verbal/written communication skills.
• Must have attention to detail and be able to take ownership of responsibilities.
• Excellent organizational skills and ability to manage multiple tasks.
• Experience working independently.
• Team player
Qualifications:
• Minimum Education: High School or equivalent.
• Basic Microsoft Excel/Word skills
• Retail experience is a plus
• Work flexible hours including weekends.
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Benefits:
• Employee discount
• Flexible schedule
Shift:
• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
Weekly day range:
• Monday to Friday
• Weekend availability
Job Type: Part-time
Pay: $17.00 - $21.00 per hour
Benefits:
• Employee discount
• Flexible schedule
Shift:
• Day shift
• Evening shift
Weekly day range:
• Monday to Friday
• Weekends as needed
Work Location: In person Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
About Hopscotch Primary Care
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our... patients through our robust care model and comprehensive
About Hopscotch Primary Care
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our... patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you.
About The Role
We are seeking a field-based Human Resources Business Partner (HRBP) to support our clinics and work closely with Hopscotch’s management team to align business goals with HR strategies. The HRBP serves as a consultant to the business on HR-related issues and helps to develop and implement HR policies, programs, and initiatives that support the overall business objectives.
Specific responsibilities will include (but are not limited to):
• HRIS Systems Administration
• Payroll Processing
• Benefits Administration/Open Enrollment
• Onboarding Coordination
• Annual Compliance Testing Management
• EEO Data Collection and Reporting
• Leave Administration
• Employee Relations
• Performance Management
• Talent Development
• Succession Planning
• Offboarding Coordination
• Exit Interviews
• Effectively communicating and collaborating with employees, managers, and other stakeholders within the organization to identify and address HR-related needs and challenges
The HRBP is a critical hire to lead our passionate, skilled, and committed team at Hopscotch as we work to achieve our big and important mission.
About You
You’ll be a great fit for this position if you have 3+ years of combined experience. You also have a proven track record demonstrating:
• Success in building and driving results in a high-growth, fast-paced organization, managing to success through scale and change
• Strength in execution, a drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration and communication
• Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results.
• Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results.
• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
From a cultural perspective, you are:
• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status Show more details...
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our... patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we’d like to meet you.
About The Role
We are seeking a field-based Human Resources Business Partner (HRBP) to support our clinics and work closely with Hopscotch’s management team to align business goals with HR strategies. The HRBP serves as a consultant to the business on HR-related issues and helps to develop and implement HR policies, programs, and initiatives that support the overall business objectives.
Specific responsibilities will include (but are not limited to):
• HRIS Systems Administration
• Payroll Processing
• Benefits Administration/Open Enrollment
• Onboarding Coordination
• Annual Compliance Testing Management
• EEO Data Collection and Reporting
• Leave Administration
• Employee Relations
• Performance Management
• Talent Development
• Succession Planning
• Offboarding Coordination
• Exit Interviews
• Effectively communicating and collaborating with employees, managers, and other stakeholders within the organization to identify and address HR-related needs and challenges
The HRBP is a critical hire to lead our passionate, skilled, and committed team at Hopscotch as we work to achieve our big and important mission.
About You
You’ll be a great fit for this position if you have 3+ years of combined experience. You also have a proven track record demonstrating:
• Success in building and driving results in a high-growth, fast-paced organization, managing to success through scale and change
• Strength in execution, a drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration and communication
• Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results.
• Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results.
• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
From a cultural perspective, you are:
• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status Show more details...
via Greenhouse
schedule_type: Full-time
About the Role
At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As
About the Role
At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As the Welcome Coordinator you will serve as the initial point of contact when patients enter the practice. With the goal of championing an accessible and patient-centered clinic experience, you will set the tone of warmth and caring while managing phone and electronic communication, reception, appointment scheduling and front office operations.
This position is based in the greater Asheville/Western North Carolina region.
What You'll Do
As the Welcome Coordinator, your responsibilities will include, but are not limited to:
• Greet and check patients in and out
• Verify insurance and collect copays
• Maintain multiple schedules
• Verify and update patient information in the electronic health record
• Assist patients with forms and paperwork
• Schedule patients and conduct outreach to them
• Coordinate transportation for patients
• Prepare and process medical records
• Answer calls, take messages, and distribute communication across the care team via phone and electronic health record.
• Other duties as assigned
About You
You would be a great fit for this position if you have previous clerical experience in a medical office setting with:
• 1-2 years minimum experience in a customer service and customer-facing role
• A kind and positive attitude with passion for helping others
• Proficiency with computers
• Ability to be flexible in a fast-paced environment
Additional skills and requirements for the role:
• Strong interpersonal and communication skills, verbal and written
• Desire to improve patient access to care and providing a warm and caring clinic experience
• Proven reliability, organization, and dependability
• A team player, happy to do what it takes to support their team-mates
• Ability to travel within Western North Carolina, working across clinics
• US work authorization
From a cultural perspective, you:
• Agile, yet thoughtful and can work effectively in a fast-paced, ever-changing environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
• Collaborative, assuming positive intentions
• Customer-focused, with a passion for serving patients and providers who make healthcare possible Show more details...
At Hopscotch Primary Care, we take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across... different physicians and within the healthcare system.
As the Welcome Coordinator you will serve as the initial point of contact when patients enter the practice. With the goal of championing an accessible and patient-centered clinic experience, you will set the tone of warmth and caring while managing phone and electronic communication, reception, appointment scheduling and front office operations.
This position is based in the greater Asheville/Western North Carolina region.
What You'll Do
As the Welcome Coordinator, your responsibilities will include, but are not limited to:
• Greet and check patients in and out
• Verify insurance and collect copays
• Maintain multiple schedules
• Verify and update patient information in the electronic health record
• Assist patients with forms and paperwork
• Schedule patients and conduct outreach to them
• Coordinate transportation for patients
• Prepare and process medical records
• Answer calls, take messages, and distribute communication across the care team via phone and electronic health record.
• Other duties as assigned
About You
You would be a great fit for this position if you have previous clerical experience in a medical office setting with:
• 1-2 years minimum experience in a customer service and customer-facing role
• A kind and positive attitude with passion for helping others
• Proficiency with computers
• Ability to be flexible in a fast-paced environment
Additional skills and requirements for the role:
• Strong interpersonal and communication skills, verbal and written
• Desire to improve patient access to care and providing a warm and caring clinic experience
• Proven reliability, organization, and dependability
• A team player, happy to do what it takes to support their team-mates
• Ability to travel within Western North Carolina, working across clinics
• US work authorization
From a cultural perspective, you:
• Agile, yet thoughtful and can work effectively in a fast-paced, ever-changing environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
• Collaborative, assuming positive intentions
• Customer-focused, with a passion for serving patients and providers who make healthcare possible Show more details...
via Greenhouse
schedule_type: Full-time
About the Role
We take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Primary Care Clinic Team is responsible for delivering a high-quality, coordinated care experience for our patients at our clinics and within the... healthcare system.
As the Community Outreach Leader,
About the Role
We take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Primary Care Clinic Team is responsible for delivering a high-quality, coordinated care experience for our patients at our clinics and within the... healthcare system.
As the Community Outreach Leader, you will be a community builder and ambassador for Hopscotch Primary Care. You will be responsible for building relationships throughout our communities, education community members about their healthcare options, and guiding local residents to becoming Hopscotch patients.
We pride ourselves on meeting patients where they need it most. You may be interacting with patients in a variety of settings, from the Hopscotch Primary Care clinic to community events and home visits.
This position is based in Brevard, NC. Your office will be home-based and you will travel locally as needed.
What You'll Do
As an Outreach Leader, you will serve as an ambassador for Hopscotch Primary Care in the community and the primary point-of-contact for prospective patients. Specific responsibilities for this role will include, but are not limited to:
• Community building
• Prospecting, engaging, and building relationships with community organizations
• Fostering a sense of community in Hopscotch clinics
• Planning, executing, and attending Hopscotch events
• Attending community events and engaging with prospective patients and/or partners
• Sales
• Thinking strategically to develop local relationships and partnerships
• Developing, implementing, and executing an effective sales strategy to achieve patient acquisition targets
• Generating leads by prospecting, building, and maintaining relationships throughout the community
• Performing outreach via email, phone, and networking to foster prospective patients
• Collaborating with marketing efforts to maximize effectiveness of outreach activities
• Developing sales plans and forecasts over various time horizons (e.g., 3-month, 6-month) and measuring and reporting out progress to those plans
• Relationship management
• Following up with new patients to collect feedback and ensure their needs are being met
• Tracking full-cycle outreach activities into Customer Relationship Management (CRM) system and other relevant business applications, from inputting new leads to successfully onboarding and retaining patients
• Collect and document feedback from prospects and patients and adapt outreach to address challenges
• Develop a portfolio of collaborative and mutually beneficial partnerships with community and business partners; create plans and manage plans to grow partnerships
• Measure and report out on key sales and account metrics and performance to plan
About You
You would be a great fit for this position if you are interested in helping patients navigate their insurance eligibility and benefits, have basic knowledge of healthcare with an appetite for learning more, and have strong communication, collaboration, and interpersonal skills. Previous experience in healthcare is not required.
A great candidate for the role:
• Is ambitious, organized, and energetic
• Is empathetic and an active listener
• Is a self-starter who is resourceful and doesn’t need a lot of direction to succeed
• Has a drive to succeed and want to control their own income
• Has an ability to quickly connect and influence the right people
• Builds trust quickly and can handle tough conversations
• Is collaborative and contributes to the effectiveness to the overall team
• Demonstrates good judgement professionally and ethically at all times
• Enjoys talking with seniors
• Is comfortable using email, Microsoft Office applications, and computer reporting tools; CRM experience preferred
• Has access to personal transportation with a valid driver’s license (required)
• Has U.S. work authorization (required)
The following are preferred but not required:
• Degree from a 2- or 4- year institution
• Sales or account management experience
• Healthcare knowledge
Additional skills and requirements for this role:
• Positive and energetic attitude with solutions-oriented mindset and organized approach to working
• Excellent interpersonal skills, with an ability to tell our story and engage prospective patients
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
We take a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time. The Hopscotch Primary Care Clinic Team is responsible for delivering a high-quality, coordinated care experience for our patients at our clinics and within the... healthcare system.
As the Community Outreach Leader, you will be a community builder and ambassador for Hopscotch Primary Care. You will be responsible for building relationships throughout our communities, education community members about their healthcare options, and guiding local residents to becoming Hopscotch patients.
We pride ourselves on meeting patients where they need it most. You may be interacting with patients in a variety of settings, from the Hopscotch Primary Care clinic to community events and home visits.
This position is based in Brevard, NC. Your office will be home-based and you will travel locally as needed.
What You'll Do
As an Outreach Leader, you will serve as an ambassador for Hopscotch Primary Care in the community and the primary point-of-contact for prospective patients. Specific responsibilities for this role will include, but are not limited to:
• Community building
• Prospecting, engaging, and building relationships with community organizations
• Fostering a sense of community in Hopscotch clinics
• Planning, executing, and attending Hopscotch events
• Attending community events and engaging with prospective patients and/or partners
• Sales
• Thinking strategically to develop local relationships and partnerships
• Developing, implementing, and executing an effective sales strategy to achieve patient acquisition targets
• Generating leads by prospecting, building, and maintaining relationships throughout the community
• Performing outreach via email, phone, and networking to foster prospective patients
• Collaborating with marketing efforts to maximize effectiveness of outreach activities
• Developing sales plans and forecasts over various time horizons (e.g., 3-month, 6-month) and measuring and reporting out progress to those plans
• Relationship management
• Following up with new patients to collect feedback and ensure their needs are being met
• Tracking full-cycle outreach activities into Customer Relationship Management (CRM) system and other relevant business applications, from inputting new leads to successfully onboarding and retaining patients
• Collect and document feedback from prospects and patients and adapt outreach to address challenges
• Develop a portfolio of collaborative and mutually beneficial partnerships with community and business partners; create plans and manage plans to grow partnerships
• Measure and report out on key sales and account metrics and performance to plan
About You
You would be a great fit for this position if you are interested in helping patients navigate their insurance eligibility and benefits, have basic knowledge of healthcare with an appetite for learning more, and have strong communication, collaboration, and interpersonal skills. Previous experience in healthcare is not required.
A great candidate for the role:
• Is ambitious, organized, and energetic
• Is empathetic and an active listener
• Is a self-starter who is resourceful and doesn’t need a lot of direction to succeed
• Has a drive to succeed and want to control their own income
• Has an ability to quickly connect and influence the right people
• Builds trust quickly and can handle tough conversations
• Is collaborative and contributes to the effectiveness to the overall team
• Demonstrates good judgement professionally and ethically at all times
• Enjoys talking with seniors
• Is comfortable using email, Microsoft Office applications, and computer reporting tools; CRM experience preferred
• Has access to personal transportation with a valid driver’s license (required)
• Has U.S. work authorization (required)
The following are preferred but not required:
• Degree from a 2- or 4- year institution
• Sales or account management experience
• Healthcare knowledge
Additional skills and requirements for this role:
• Positive and energetic attitude with solutions-oriented mindset and organized approach to working
• Excellent interpersonal skills, with an ability to tell our story and engage prospective patients
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
via Greenhouse
schedule_type: Full-time
Join Us on Our Mission to Transform Healthcare!
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients... including coordination of care across different physicians
Join Us on Our Mission to Transform Healthcare!
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients... including coordination of care across different physicians and the broader healthcare continuum.
• A robust community of thoughtful, talented physician leaders who want to transform healthcare through their experience, skill and cultural leadership
• Smaller patient panels to allow time with patients and proactive investment in their health
• Average of 15 patients per day
• More time with patients: 40- and 20-minute visit types
• Robust administrative and clinical support with a comprehensive care team that includes MA’s, Scribe’s, Community Health Workers and RN Care Managers
• Strong compensation and financial support
• Base pay plus up to 15% in annual bonus
• Consideration for sign-on bonus or student loan repayment up to $50,000.00
What You'll Do
As a Primary Care Physician for our Asheville, NC clinic, you will provide day-to-day leadership for the clinic teams and deliver high-quality care, an exceptional patient experience and a best-in-class culture, acting as a Champion of the Hopscotch Care Model and a Culture advocate for your team and your patients. Specifically, you will:
• Provide high-quality patient care in the comprehensive and interdisciplinary care model of Hopscotch health to deliver best-in-class outcomes and results for your dedicated patient panel
• Outperform against target metrics and outcomes, including patient experience, STARS/HEDIS, care coordination, utilization and cost of care, through collaboration and engagement of your clinical care team
• Provide direct oversight of your clinical care team, including Hopscotch Advanced Practitioner, Medical Assistant, Care Manager, Community Health Worker and others
• Proactively communicate across the care team and advocate for the patient, understanding patient needs, developing care plans and delivering care to enable positive outcomes
• Deliver comprehensive primary care services to a dedicated panel of patients, including office visits and telehealth visits for routine and acute primary care issues. This includes delivery of all types of patient visits, including Annual Wellness Visits, as well as patient outreach, triage, and care in the community as needed
• Develop trust with patients and caregivers, help them garner trust in broader care team, engage them to educate on care plans and strategies for wellness and prevention
• Drive excellence with a “continuous-improvement” mindset, following evidence-based guidelines and innovating on care models that solve real problems for our patients
• Set the curve for Care team through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model
• Co-lead Daily Huddles and High-Risk Huddles in partnership with CMRN to prepare the care team to best meet the needs of your patients
• Lead by example and drive execution across team for all critical elements of clinical workflows in an accurate and timely manner for preparation, delivery and follow through of patient visits, including documentation and coding
• Actively participate in all Clinical Forums, providing feedback, driving action and ensuring that key discussion points and takeaways are cascaded to your clinic Providers and other team members as appropriate
• Support integration, transformation, and on-going operational excellence at the clinic, including but not limited to comprehensive care model training, migration to athena EMR, renovations of the clinic, onboarding of new care teams roles, and reassignment of roles for the existing team members
• Support the Hopscotch mission and vision through your leadership around talent and culture, clinical innovation and compliance/best practices to enable success
• Talent and Culture:
• Cultivate a culture of high performance, service to patients, and continuous improvement that values learning and a commitment to quality
• Foster a culture of communication, collaboration, and positivity with a focus on results and accountability
• Help attract, develop, and retain talent across the organization
• Value-Based Care and Clinical Excellence:
• Demonstrate commitment to value-based care and compliance in clinical leadership, ensuring standards are well-defined and met
• Monitor and understand best practices and evidence-based approaches in care and work across Hopscotch team to incorporate best practices and new approaches to enable patient outcomes
• Other Hopscotch Priorities:
• Message concerns and risks regarding patient care, team, or culture to leadership and propose solutions
• Act within the Hopscotch “Code of Conduct” at all times and live the Hopscotch mission and values
• Represent Hopscotch Health in the community and provides community-based education, engagement, and participation in events such as health fairs/conferences
About You
You’ll be a great fit for this position if you have 3+ years of post-Residency experience. You must be Board Certified in Internal Medicine or Family Medicine, have an active, non-probationary North Carolina state medical license, and be authorized to work in the US. An ideal candidate will also have experience with and/or robust knowledge of:
• Value-based Care and other innovative clinical models, specifically those that serve high acuity members
• Medicare population, including in-home care as well as documentation and compliance requirements
• Caring for “at-risk” panel of patients
• Using data and insights to drive action in a clinical setting
• Leading, teaching, and training others, in formal and informal ways
You also have a proven track record demonstrating:
• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
• A service orientation, demonstrating a patient centric mindset, going above and beyond for patient needs and creating a culture where your entire team does the same
From a cultural perspective, you are:
• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments Show more details...
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients... including coordination of care across different physicians and the broader healthcare continuum.
• A robust community of thoughtful, talented physician leaders who want to transform healthcare through their experience, skill and cultural leadership
• Smaller patient panels to allow time with patients and proactive investment in their health
• Average of 15 patients per day
• More time with patients: 40- and 20-minute visit types
• Robust administrative and clinical support with a comprehensive care team that includes MA’s, Scribe’s, Community Health Workers and RN Care Managers
• Strong compensation and financial support
• Base pay plus up to 15% in annual bonus
• Consideration for sign-on bonus or student loan repayment up to $50,000.00
What You'll Do
As a Primary Care Physician for our Asheville, NC clinic, you will provide day-to-day leadership for the clinic teams and deliver high-quality care, an exceptional patient experience and a best-in-class culture, acting as a Champion of the Hopscotch Care Model and a Culture advocate for your team and your patients. Specifically, you will:
• Provide high-quality patient care in the comprehensive and interdisciplinary care model of Hopscotch health to deliver best-in-class outcomes and results for your dedicated patient panel
• Outperform against target metrics and outcomes, including patient experience, STARS/HEDIS, care coordination, utilization and cost of care, through collaboration and engagement of your clinical care team
• Provide direct oversight of your clinical care team, including Hopscotch Advanced Practitioner, Medical Assistant, Care Manager, Community Health Worker and others
• Proactively communicate across the care team and advocate for the patient, understanding patient needs, developing care plans and delivering care to enable positive outcomes
• Deliver comprehensive primary care services to a dedicated panel of patients, including office visits and telehealth visits for routine and acute primary care issues. This includes delivery of all types of patient visits, including Annual Wellness Visits, as well as patient outreach, triage, and care in the community as needed
• Develop trust with patients and caregivers, help them garner trust in broader care team, engage them to educate on care plans and strategies for wellness and prevention
• Drive excellence with a “continuous-improvement” mindset, following evidence-based guidelines and innovating on care models that solve real problems for our patients
• Set the curve for Care team through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model
• Co-lead Daily Huddles and High-Risk Huddles in partnership with CMRN to prepare the care team to best meet the needs of your patients
• Lead by example and drive execution across team for all critical elements of clinical workflows in an accurate and timely manner for preparation, delivery and follow through of patient visits, including documentation and coding
• Actively participate in all Clinical Forums, providing feedback, driving action and ensuring that key discussion points and takeaways are cascaded to your clinic Providers and other team members as appropriate
• Support integration, transformation, and on-going operational excellence at the clinic, including but not limited to comprehensive care model training, migration to athena EMR, renovations of the clinic, onboarding of new care teams roles, and reassignment of roles for the existing team members
• Support the Hopscotch mission and vision through your leadership around talent and culture, clinical innovation and compliance/best practices to enable success
• Talent and Culture:
• Cultivate a culture of high performance, service to patients, and continuous improvement that values learning and a commitment to quality
• Foster a culture of communication, collaboration, and positivity with a focus on results and accountability
• Help attract, develop, and retain talent across the organization
• Value-Based Care and Clinical Excellence:
• Demonstrate commitment to value-based care and compliance in clinical leadership, ensuring standards are well-defined and met
• Monitor and understand best practices and evidence-based approaches in care and work across Hopscotch team to incorporate best practices and new approaches to enable patient outcomes
• Other Hopscotch Priorities:
• Message concerns and risks regarding patient care, team, or culture to leadership and propose solutions
• Act within the Hopscotch “Code of Conduct” at all times and live the Hopscotch mission and values
• Represent Hopscotch Health in the community and provides community-based education, engagement, and participation in events such as health fairs/conferences
About You
You’ll be a great fit for this position if you have 3+ years of post-Residency experience. You must be Board Certified in Internal Medicine or Family Medicine, have an active, non-probationary North Carolina state medical license, and be authorized to work in the US. An ideal candidate will also have experience with and/or robust knowledge of:
• Value-based Care and other innovative clinical models, specifically those that serve high acuity members
• Medicare population, including in-home care as well as documentation and compliance requirements
• Caring for “at-risk” panel of patients
• Using data and insights to drive action in a clinical setting
• Leading, teaching, and training others, in formal and informal ways
You also have a proven track record demonstrating:
• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
• A service orientation, demonstrating a patient centric mindset, going above and beyond for patient needs and creating a culture where your entire team does the same
From a cultural perspective, you are:
• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments Show more details...
via Greenhouse
schedule_type: Full-time
About the Role
The Medical Economics Senior Analyst is a key member of the Managed Care and Risk team, responsible for providing insights, conducting ad hoc analysis and reports. They will collaborate across the organization to identify key drivers of results and search out areas of opportunities. This critical role will be instrumental in helping Hopscotch drive truly best in class... results.
What You'll Do
• Partner with business partners to
About the Role
The Medical Economics Senior Analyst is a key member of the Managed Care and Risk team, responsible for providing insights, conducting ad hoc analysis and reports. They will collaborate across the organization to identify key drivers of results and search out areas of opportunities. This critical role will be instrumental in helping Hopscotch drive truly best in class... results.
What You'll Do
• Partner with business partners to create and monitor standard reporting packages for key performance indicators
• Conduct ad hoc analysis to identify opportunities or troubleshoot issues
• Utilize Python, Palantir Foundry, Excel, and other tools to define, extract, validate, shape, and interpret data to meet business needs. Accountable for accuracy of work product.
• Forecasts results for quality, medical benefits ratio, risk adjustment factor and value-based care payments (VBC)
• Produce VBC accruals and IBNR estimates for finance
• Review monthly payer claim and revenue data and VBC settlements for accuracy
• Supports care model initiative tracking, savings and ROI estimates, and KPI dashboards
• Must be able to travel to other company sites or business functions, as needed
• Other duties as assigned
About You
• BA/BS in Mathematics, Economics, Healthcare or other quantitative discipline preferred
• 3-5 years of related work experience, preferably in a healthcare provider or insurance environment required
• Strong knowledge of and experience working with healthcare data required
• High proficiency with MS Office (Word, Excel, PowerPoint) with advanced proficiency in Excel required
• Experience in Python or Palantir Foundry a plus
• Preparing dashboards and preparing and presenting data using a data visualization tool preferred
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
The Medical Economics Senior Analyst is a key member of the Managed Care and Risk team, responsible for providing insights, conducting ad hoc analysis and reports. They will collaborate across the organization to identify key drivers of results and search out areas of opportunities. This critical role will be instrumental in helping Hopscotch drive truly best in class... results.
What You'll Do
• Partner with business partners to create and monitor standard reporting packages for key performance indicators
• Conduct ad hoc analysis to identify opportunities or troubleshoot issues
• Utilize Python, Palantir Foundry, Excel, and other tools to define, extract, validate, shape, and interpret data to meet business needs. Accountable for accuracy of work product.
• Forecasts results for quality, medical benefits ratio, risk adjustment factor and value-based care payments (VBC)
• Produce VBC accruals and IBNR estimates for finance
• Review monthly payer claim and revenue data and VBC settlements for accuracy
• Supports care model initiative tracking, savings and ROI estimates, and KPI dashboards
• Must be able to travel to other company sites or business functions, as needed
• Other duties as assigned
About You
• BA/BS in Mathematics, Economics, Healthcare or other quantitative discipline preferred
• 3-5 years of related work experience, preferably in a healthcare provider or insurance environment required
• Strong knowledge of and experience working with healthcare data required
• High proficiency with MS Office (Word, Excel, PowerPoint) with advanced proficiency in Excel required
• Experience in Python or Palantir Foundry a plus
• Preparing dashboards and preparing and presenting data using a data visualization tool preferred
From a cultural perspective, you:
• Create a culture of excellence, by bringing your best and encouraging the same from those around you
• Put service to patients first and encourage the same of those around you
• Take ownership and accountability for your work and for delivering results for patients
• Assume the best in others and bring solutions to challenges with a focus on moving forward together
• Show an active commitment to the team by collaborating and communicating proactively
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings Show more details...
via Greenhouse
schedule_type: Full-time
Join Us on Our Mission to Transform Healthcare!
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients... including coordination of care across different physicians
Join Us on Our Mission to Transform Healthcare!
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients... including coordination of care across different physicians and the broader healthcare continuum.
• A robust community of thoughtful, talented physician leaders who want to transform healthcare through their experience, skill and cultural leadership
• Smaller patient panels to allow time with patients and proactive investment in their health
• Average of 15 patients per day
• More time with patients: 40- and 20-minute visit types
• Robust administrative and clinical support with a comprehensive care team that includes MA’s, Scribe’s, Community Health Workers and RN Care Managers
• Additional administrative time for provider management, coaching, and supporting organizational strategy
What You'll Do
As the Medical Director for our (Tryon, NC) clinic, you will provide day-to-day leadership for the clinic teams and deliver high-quality care, an exceptional patient experience and a best-in-class culture, acting as a Champion of the Hopscotch Care Model and a Culture advocate for your team and your patients. Specifically, you will:
• Provide leadership, oversight and support for the team to drive day-to-day execution against critical priorities to enable high-quality care, a great patient experience, engagement across the team and a best-in-class culture
• Define objective goals and top priorities for the clinic and for each member of the team, in partnership with Hopscotch central team members, to support clinical, growth, and culture
• Define team and culture priorities, in collaboration with Care Center Manager, ensure time/resources are invested to build and maintain a great culture and drive engagement of the team
• Champion the Hopscotch Care Model and brand in the community, sharing the mission and spreading the word to enable more Medicare patients to receive this enhanced level of care
• Ensure operational needs are proactively and collaboratively managed with the Care Center Manager, including provider coverage to ensure patient care is continuous
• Set the curve for Care team and across Care Centers through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model
• Management of Providers including ensuring all Providers complete administrative tasks and utilize indirect care hours appropriately, managing their panels and completing documentation
• Lead by example and drive execution across teams by role modeling workflow efficiencies including accurate and timely manner for preparation, delivery and follow through of patient visits, including documentation and coding
• Actively participate in all Clinical Forums, providing feedback, driving action and ensuring that key discussion points and takeaways are cascaded to your clinic Providers and other team members as appropriate
• Coaching and Mentoring of Providers in order to support integration, transformation, and on-going operational excellence at the clinic, including but not limited to comprehensive care model training, migration to athena EMR, renovations of the clinic, onboarding of new care teams roles, and reassignment of roles for the existing team members
• Partner with the Care Center Manager to outperform against target metrics and outcomes, including patient experience, STARS/HEDIS, care coordination, utilization and cost of care, through collaboration and engagement of your clinical care team
• Drive excellence with a “continuous-improvement” mindset, following evidence-based guidelines and innovating on care models that solve real problems for our patients
• Provide high-quality patient care in the comprehensive and interdisciplinary care model of Hopscotch health to deliver best-in-class outcomes and results for your dedicated patient panel
• Provide direct oversight of your clinical care team, including Hopscotch Advanced Practitioner, Medical Assistant, Care Manager, Community Health Worker and others
• Proactively communicate across the care team and advocate for the patient, understanding patient needs, developing care plans and delivering care to enable positive outcomes
• Deliver comprehensive primary care services to a dedicated panel of patients, including office visits and telehealth visits for routine and acute primary care issues. This includes delivery of all types of patient visits, including Annual Wellness Visits, as well as patient outreach, triage, and care in the community as needed
• Develop trust with patients and caregivers, help them garner trust in broader care team, engage them to educate on care plans and strategies for wellness and prevention
• Support the Hopscotch mission and vision through your leadership around talent and culture, clinical innovation and compliance/best practices to enable success
• Cultivate a culture of high performance, service to patients, and continuous improvement that values learning and a commitment to quality
• Foster a culture of communication, collaboration, and positivity with a focus on results and accountability
• Help attract, develop, and retain talent across the organization
• Demonstrate commitment to value-based care and compliance in clinical leadership, ensuring standards are well-defined and met
• Monitor and understand best practices and evidence-based approaches in care and work across Hopscotch team to incorporate best practices and new approaches to enable patient outcomes
• Message concerns and risks regarding patient care, team, or culture to leadership and propose solutions
• Act within the Hopscotch “Code of Conduct” at all times and live the Hopscotch mission and values
• Represent Hopscotch Health in the community and provides community-based education, engagement, and participation in events such as health fairs/conferences
• Talent and Culture:
• Value-Based Care and Clinical Excellence:
• Other Hopscotch Priorities:
About You
You’ll be a great fit for this position if you have 5+ years of post-Residency experience and have experience in managing teams. You must be Board Certified in Internal Medicine or Family Medicine, have an active, non-probationary North Carolina state medical license, and be authorized to work in the US. An ideal candidate will also have:
• Familiarity with innovative clinical models, specifically those that serve high acuity members
• Experience with the Medicare population, including in-home care as well as documentation and compliance requirements
• Experience caring for “at-risk” panel of patients
• Experience using data and insights to drive action in a clinical setting
• Experience leading, teaching, and training others, in both formal and informal ways
You also have a proven track record demonstrating:
• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
• A service orientation, demonstrating a patient centric mindset, going above and beyond for patient needs and creating a culture where your entire team does the same
From a cultural perspective, you are:
• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments Show more details...
Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time. The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients... including coordination of care across different physicians and the broader healthcare continuum.
• A robust community of thoughtful, talented physician leaders who want to transform healthcare through their experience, skill and cultural leadership
• Smaller patient panels to allow time with patients and proactive investment in their health
• Average of 15 patients per day
• More time with patients: 40- and 20-minute visit types
• Robust administrative and clinical support with a comprehensive care team that includes MA’s, Scribe’s, Community Health Workers and RN Care Managers
• Additional administrative time for provider management, coaching, and supporting organizational strategy
What You'll Do
As the Medical Director for our (Tryon, NC) clinic, you will provide day-to-day leadership for the clinic teams and deliver high-quality care, an exceptional patient experience and a best-in-class culture, acting as a Champion of the Hopscotch Care Model and a Culture advocate for your team and your patients. Specifically, you will:
• Provide leadership, oversight and support for the team to drive day-to-day execution against critical priorities to enable high-quality care, a great patient experience, engagement across the team and a best-in-class culture
• Define objective goals and top priorities for the clinic and for each member of the team, in partnership with Hopscotch central team members, to support clinical, growth, and culture
• Define team and culture priorities, in collaboration with Care Center Manager, ensure time/resources are invested to build and maintain a great culture and drive engagement of the team
• Champion the Hopscotch Care Model and brand in the community, sharing the mission and spreading the word to enable more Medicare patients to receive this enhanced level of care
• Ensure operational needs are proactively and collaboratively managed with the Care Center Manager, including provider coverage to ensure patient care is continuous
• Set the curve for Care team and across Care Centers through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model
• Management of Providers including ensuring all Providers complete administrative tasks and utilize indirect care hours appropriately, managing their panels and completing documentation
• Lead by example and drive execution across teams by role modeling workflow efficiencies including accurate and timely manner for preparation, delivery and follow through of patient visits, including documentation and coding
• Actively participate in all Clinical Forums, providing feedback, driving action and ensuring that key discussion points and takeaways are cascaded to your clinic Providers and other team members as appropriate
• Coaching and Mentoring of Providers in order to support integration, transformation, and on-going operational excellence at the clinic, including but not limited to comprehensive care model training, migration to athena EMR, renovations of the clinic, onboarding of new care teams roles, and reassignment of roles for the existing team members
• Partner with the Care Center Manager to outperform against target metrics and outcomes, including patient experience, STARS/HEDIS, care coordination, utilization and cost of care, through collaboration and engagement of your clinical care team
• Drive excellence with a “continuous-improvement” mindset, following evidence-based guidelines and innovating on care models that solve real problems for our patients
• Provide high-quality patient care in the comprehensive and interdisciplinary care model of Hopscotch health to deliver best-in-class outcomes and results for your dedicated patient panel
• Provide direct oversight of your clinical care team, including Hopscotch Advanced Practitioner, Medical Assistant, Care Manager, Community Health Worker and others
• Proactively communicate across the care team and advocate for the patient, understanding patient needs, developing care plans and delivering care to enable positive outcomes
• Deliver comprehensive primary care services to a dedicated panel of patients, including office visits and telehealth visits for routine and acute primary care issues. This includes delivery of all types of patient visits, including Annual Wellness Visits, as well as patient outreach, triage, and care in the community as needed
• Develop trust with patients and caregivers, help them garner trust in broader care team, engage them to educate on care plans and strategies for wellness and prevention
• Support the Hopscotch mission and vision through your leadership around talent and culture, clinical innovation and compliance/best practices to enable success
• Cultivate a culture of high performance, service to patients, and continuous improvement that values learning and a commitment to quality
• Foster a culture of communication, collaboration, and positivity with a focus on results and accountability
• Help attract, develop, and retain talent across the organization
• Demonstrate commitment to value-based care and compliance in clinical leadership, ensuring standards are well-defined and met
• Monitor and understand best practices and evidence-based approaches in care and work across Hopscotch team to incorporate best practices and new approaches to enable patient outcomes
• Message concerns and risks regarding patient care, team, or culture to leadership and propose solutions
• Act within the Hopscotch “Code of Conduct” at all times and live the Hopscotch mission and values
• Represent Hopscotch Health in the community and provides community-based education, engagement, and participation in events such as health fairs/conferences
• Talent and Culture:
• Value-Based Care and Clinical Excellence:
• Other Hopscotch Priorities:
About You
You’ll be a great fit for this position if you have 5+ years of post-Residency experience and have experience in managing teams. You must be Board Certified in Internal Medicine or Family Medicine, have an active, non-probationary North Carolina state medical license, and be authorized to work in the US. An ideal candidate will also have:
• Familiarity with innovative clinical models, specifically those that serve high acuity members
• Experience with the Medicare population, including in-home care as well as documentation and compliance requirements
• Experience caring for “at-risk” panel of patients
• Experience using data and insights to drive action in a clinical setting
• Experience leading, teaching, and training others, in both formal and informal ways
You also have a proven track record demonstrating:
• High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture.
• Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
• Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
• Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
• A service orientation, demonstrating a patient centric mindset, going above and beyond for patient needs and creating a culture where your entire team does the same
From a cultural perspective, you are:
• Committed to excellence and bring a growth mindset to everything you do
• Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
• Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Team-first and lead with humility, setting the tone for others to do the same
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments Show more details...
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