Most recent job postings at Hotwire.com
via Talent.com
posted_at: 2 days agoschedule_type: Full-time
Looking for your next opportunity in Communications?
Please use this application to submit your information to the Hotwire Recruitment Team. While we may not have the role you’re looking for today, we are always opening new positions and having your information on file means we’ll be able to reach out when there’s a fit...
Our roles are open to our three Hotwire office locations (San Francisco, New York and Minneapolis), as well as remote.
About
Looking for your next opportunity in Communications?
Please use this application to submit your information to the Hotwire Recruitment Team. While we may not have the role you’re looking for today, we are always opening new positions and having your information on file means we’ll be able to reach out when there’s a fit...
Our roles are open to our three Hotwire office locations (San Francisco, New York and Minneapolis), as well as remote.
About you
You are ready for the next big thing, the next step in your career. You are passionate about communications and understand the value great comms can bring to an organization and business outcomes.
You are eager to work with businesses in the technology industry, executing campaigns that break the mold. You are a trusted advisor to clients and a mentor to others on your teams.
You enjoy juggling a variety of tasks and projects across different clients and tech industries.
You are a natural relationship builder and are always looking to expand that digital rolodex through networking.
About us
We are the pre-eminent global tech communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities.
Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world.
When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth.
We are connected, ambitious, adventurous, transparent and proactive, but most of all we are one team working together to be the global alternative.
We are accepting resumes from exceptional people at all levels to join our North America B2B Tech Client Services team.
Why Us :
• A robust learning & development program
• Understanding that life doesn’t always fit around the 9-5; and that work / life balance is crucial
• The Hotwire Bootcamp an all-company global get-together
• Internet, cell phone and well-being allowance and strong medical health care plans to choose from
• Freedom and support to be limitless within the business
• Paid sabbatical after every 4 years
• A connected, ambitious and friendly team
• An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop
• The opportunity to have global reach and truly own your career. We support our staff to create the career they want, and we'd love to talk to you about what's possible
At Hotwire, we engage in Thoughtful Working, which encourages our employees to work in the best possible way for our clients, our team and ourselves, every single day.
Last updated : 2023-03-25 Show more details...
Please use this application to submit your information to the Hotwire Recruitment Team. While we may not have the role you’re looking for today, we are always opening new positions and having your information on file means we’ll be able to reach out when there’s a fit...
Our roles are open to our three Hotwire office locations (San Francisco, New York and Minneapolis), as well as remote.
About you
You are ready for the next big thing, the next step in your career. You are passionate about communications and understand the value great comms can bring to an organization and business outcomes.
You are eager to work with businesses in the technology industry, executing campaigns that break the mold. You are a trusted advisor to clients and a mentor to others on your teams.
You enjoy juggling a variety of tasks and projects across different clients and tech industries.
You are a natural relationship builder and are always looking to expand that digital rolodex through networking.
About us
We are the pre-eminent global tech communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities.
Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world.
When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth.
We are connected, ambitious, adventurous, transparent and proactive, but most of all we are one team working together to be the global alternative.
We are accepting resumes from exceptional people at all levels to join our North America B2B Tech Client Services team.
Why Us :
• A robust learning & development program
• Understanding that life doesn’t always fit around the 9-5; and that work / life balance is crucial
• The Hotwire Bootcamp an all-company global get-together
• Internet, cell phone and well-being allowance and strong medical health care plans to choose from
• Freedom and support to be limitless within the business
• Paid sabbatical after every 4 years
• A connected, ambitious and friendly team
• An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop
• The opportunity to have global reach and truly own your career. We support our staff to create the career they want, and we'd love to talk to you about what's possible
At Hotwire, we engage in Thoughtful Working, which encourages our employees to work in the best possible way for our clients, our team and ourselves, every single day.
Last updated : 2023-03-25 Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Area Manager... - Hotwire Supply
The Area Manager is responsible
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Area Manager... - Hotwire Supply
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group’s hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.
What You'll Do
• Lead a team including Account Managers in the assigned market
• Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s)
• Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
• Supply cross functional Expedia business initiatives through initiation and planning stages to actively anticipate market impact and roll out plans
• Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
• Develop and sustain strong partner relationships by delivering consulting services
• Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
• Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools
• Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
• Effectively handle working relationships, team's productivity and morale
• Continuously improve collaboration with other internal functions, within LPS and across Expedia
• Other reasonable duties, as assigned
Who You Are
• Bachelor’s Degree in related field; or equivalent related professional experience
• 5-8 years of relevant experience
• Approximately 20%- 30% of travel for market visits
• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
• Demonstrated the ability to achieve and set goals
• Lead cross-functional teams successfully in a fast-paced team environment
• Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
• Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
• Ability to have an effect for internal and external decision makers
• Strong written and oral communication skills including fundamental pitching and articulate ideas clearly and appropriately influence others
• Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel, and PowerPoint
• Establish and adhere to priorities in a fast pace environment
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
• Hungry, determined, motivated, willing to take action, and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up or persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Integrates change processes with organizational business plan
• Coaches team members in behaviors for personal effectiveness, results orientation
• Authentic relationship builder; earns the confidence of others
• Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
• Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
• Appetite for innovative technology, fast-changing business environment, facts decision-making
• Ability to select and present insightful dataset including performance, market and competitor analysis, and to implement significant action plans based on the data
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken or presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to influence direction of decisions even when holding a position contrary to the majority
• Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
• Motivate, coach, and mentor a diverse and geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
EE-1
The total cash range for this position in Austin is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Washington DC is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Orlando is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits .
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization Show more details...
Area Manager... - Hotwire Supply
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group’s hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.
What You'll Do
• Lead a team including Account Managers in the assigned market
• Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s)
• Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
• Supply cross functional Expedia business initiatives through initiation and planning stages to actively anticipate market impact and roll out plans
• Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
• Develop and sustain strong partner relationships by delivering consulting services
• Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
• Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools
• Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
• Effectively handle working relationships, team's productivity and morale
• Continuously improve collaboration with other internal functions, within LPS and across Expedia
• Other reasonable duties, as assigned
Who You Are
• Bachelor’s Degree in related field; or equivalent related professional experience
• 5-8 years of relevant experience
• Approximately 20%- 30% of travel for market visits
• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
• Demonstrated the ability to achieve and set goals
• Lead cross-functional teams successfully in a fast-paced team environment
• Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
• Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
• Ability to have an effect for internal and external decision makers
• Strong written and oral communication skills including fundamental pitching and articulate ideas clearly and appropriately influence others
• Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel, and PowerPoint
• Establish and adhere to priorities in a fast pace environment
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
• Hungry, determined, motivated, willing to take action, and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up or persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Integrates change processes with organizational business plan
• Coaches team members in behaviors for personal effectiveness, results orientation
• Authentic relationship builder; earns the confidence of others
• Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
• Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
• Appetite for innovative technology, fast-changing business environment, facts decision-making
• Ability to select and present insightful dataset including performance, market and competitor analysis, and to implement significant action plans based on the data
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken or presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to influence direction of decisions even when holding a position contrary to the majority
• Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
• Motivate, coach, and mentor a diverse and geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
EE-1
The total cash range for this position in Austin is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Washington DC is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Orlando is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits .
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Area Manager ... Hotwire Supply
The Area Manager is responsible for
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Area Manager ... Hotwire Supply
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group's hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group's unique data insights, marketing, distribution and revenue management toolset.
What you'll do:
• Lead a team including Account Managers in the assigned market
• Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s)
• Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
• Supply cross functional Expedia business initiatives through initiation and planning stages to actively anticipate market impact and roll out plans
• Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
• Develop and sustain strong partner relationships by delivering consulting services
• Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
• Represent Expedia in the local market, build Expedia's company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia's full suite of products offerings to partners and educate them on the full use of our products and tools
• Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
• Effectively handle working relationships, team's productivity and morale
• Continuously improve collaboration with other internal functions, within LPS and across Expedia
• Other reasonable duties, as assigned
Who you are:
• Bachelor's Degree in related field; or equivalent related professional experience
• 5-8 years of relevant experience
• Approximately 20%- 30% of travel for market visits
• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
• Demonstrated the ability to achieve and set goals
• Lead cross-functional teams successfully in a fast-paced team environment
• Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
• Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
• Ability to have an effect for internal and external decision makers
• Strong written and oral communication skills including fundamental pitching and articulate ideas clearly and appropriately influence others
• Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel, and PowerPoint
• Establish and adhere to priorities in a fast pace environment
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
• Hungry, determined, motivated, willing to take action, and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up or persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Integrates change processes with organizational business plan
• Coaches team members in behaviors for personal effectiveness, results orientation
• Authentic relationship builder; earns the confidence of others
• Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
• Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
• Appetite for innovative technology, fast-changing business environment, facts decision-making
• Ability to select and present insightful dataset including performance, market and competitor analysis, and to implement significant action plans based on the data
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken or presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to influence direction of decisions even when holding a position contrary to the majority
• Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
• Motivate, coach, and mentor a diverse and geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
EE-1
The total cash range for this position in Austin is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Washington DC is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Orlando is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization Show more details...
Area Manager ... Hotwire Supply
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group's hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group's unique data insights, marketing, distribution and revenue management toolset.
What you'll do:
• Lead a team including Account Managers in the assigned market
• Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s)
• Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
• Supply cross functional Expedia business initiatives through initiation and planning stages to actively anticipate market impact and roll out plans
• Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
• Develop and sustain strong partner relationships by delivering consulting services
• Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
• Represent Expedia in the local market, build Expedia's company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia's full suite of products offerings to partners and educate them on the full use of our products and tools
• Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
• Effectively handle working relationships, team's productivity and morale
• Continuously improve collaboration with other internal functions, within LPS and across Expedia
• Other reasonable duties, as assigned
Who you are:
• Bachelor's Degree in related field; or equivalent related professional experience
• 5-8 years of relevant experience
• Approximately 20%- 30% of travel for market visits
• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
• Demonstrated the ability to achieve and set goals
• Lead cross-functional teams successfully in a fast-paced team environment
• Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
• Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
• Ability to have an effect for internal and external decision makers
• Strong written and oral communication skills including fundamental pitching and articulate ideas clearly and appropriately influence others
• Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel, and PowerPoint
• Establish and adhere to priorities in a fast pace environment
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
• Hungry, determined, motivated, willing to take action, and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up or persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Integrates change processes with organizational business plan
• Coaches team members in behaviors for personal effectiveness, results orientation
• Authentic relationship builder; earns the confidence of others
• Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
• Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
• Appetite for innovative technology, fast-changing business environment, facts decision-making
• Ability to select and present insightful dataset including performance, market and competitor analysis, and to implement significant action plans based on the data
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken or presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to influence direction of decisions even when holding a position contrary to the majority
• Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
• Motivate, coach, and mentor a diverse and geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
EE-1
The total cash range for this position in Austin is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Washington DC is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Orlando is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Area Manager... - Hotwire Supply
The Area Manager is responsible
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Area Manager... - Hotwire Supply
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group’s hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.
What You'll Do
• Lead a team including Account Managers in the assigned market
• Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s)
• Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
• Supply cross functional Expedia business initiatives through initiation and planning stages to actively anticipate market impact and roll out plans
• Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
• Develop and sustain strong partner relationships by delivering consulting services
• Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
• Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools
• Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
• Effectively handle working relationships, team's productivity and morale
• Continuously improve collaboration with other internal functions, within LPS and across Expedia
• Other reasonable duties, as assigned
Who You Are
• Bachelor’s Degree in related field; or equivalent related professional experience
• 5-8 years of relevant experience
• Approximately 20%- 30% of travel for market visits
• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
• Demonstrated the ability to achieve and set goals
• Lead cross-functional teams successfully in a fast-paced team environment
• Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
• Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
• Ability to have an effect for internal and external decision makers
• Strong written and oral communication skills including fundamental pitching and articulate ideas clearly and appropriately influence others
• Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel, and PowerPoint
• Establish and adhere to priorities in a fast pace environment
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
• Hungry, determined, motivated, willing to take action, and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up or persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Integrates change processes with organizational business plan
• Coaches team members in behaviors for personal effectiveness, results orientation
• Authentic relationship builder; earns the confidence of others
• Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
• Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
• Appetite for innovative technology, fast-changing business environment, facts decision-making
• Ability to select and present insightful dataset including performance, market and competitor analysis, and to implement significant action plans based on the data
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken or presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to influence direction of decisions even when holding a position contrary to the majority
• Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
• Motivate, coach, and mentor a diverse and geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
EE-1
The total cash range for this position in Austin is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Washington DC is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Orlando is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits .
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization Show more details...
Area Manager... - Hotwire Supply
The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.
As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.
In doing so, you and your team will work with Expedia Group’s hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.
What You'll Do
• Lead a team including Account Managers in the assigned market
• Run a small number of key accounts and/or local hotel chain relationships in designated area/country(s)
• Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members
• Supply cross functional Expedia business initiatives through initiation and planning stages to actively anticipate market impact and roll out plans
• Provide input to senior management in developing effective and scalable solutions to improve process efficiencies
• Develop and sustain strong partner relationships by delivering consulting services
• Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall
• Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools
• Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership
• Effectively handle working relationships, team's productivity and morale
• Continuously improve collaboration with other internal functions, within LPS and across Expedia
• Other reasonable duties, as assigned
Who You Are
• Bachelor’s Degree in related field; or equivalent related professional experience
• 5-8 years of relevant experience
• Approximately 20%- 30% of travel for market visits
• Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration
• Demonstrated the ability to achieve and set goals
• Lead cross-functional teams successfully in a fast-paced team environment
• Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines
• Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts
• Ability to have an effect for internal and external decision makers
• Strong written and oral communication skills including fundamental pitching and articulate ideas clearly and appropriately influence others
• Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel, and PowerPoint
• Establish and adhere to priorities in a fast pace environment
• High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate
• Hungry, determined, motivated, willing to take action, and results-focused
• Organization and time management skills, rigor, attention to details
• Proven follow-up or persistence when facing challenging situations
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat
• Integrates change processes with organizational business plan
• Coaches team members in behaviors for personal effectiveness, results orientation
• Authentic relationship builder; earns the confidence of others
• Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style
• Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs
• Appetite for innovative technology, fast-changing business environment, facts decision-making
• Ability to select and present insightful dataset including performance, market and competitor analysis, and to implement significant action plans based on the data
• Proficiency in English. Other language skills may be required depending on the location of the position
• Presents ideas and directives clearly and persuasively; actively listens when spoken or presented to
• Ability to effectively communicate to various levels and through a variety of communication channels
• Ability to influence direction of decisions even when holding a position contrary to the majority
• Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance
• Motivate, coach, and mentor a diverse and geographically fragmented team, effectively managing performance, and mobilizing team and resources to achieve or exceed set goals
EE-1
The total cash range for this position in Austin is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Washington DC is $127,000 to $177,500. Employees in this role have the potential to increase their pay up to $203,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Dallas is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Orlando is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $121,500 to $170,000. Employees in this role have the potential to increase their pay up to $194,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $121,500.00 to $170,000.00. Employees in this role have the potential to increase their pay up to $194,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits .
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs .
Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization Show more details...
via Salary.com
schedule_type: Full-timework_from_home: 1
The Launch Engagement Specialist is responsible for providing a best-in-class customer service experience (White Glove Service) to new on-boarding customers while deepening customer engagement within our HW products and services.
RESPONSIBILITIES...
• Handle high call volume, covering a full range of customer inquiries concerning, new installation of services, scheduling follow-up, explaining their first monthly bill, etc.
• Provide the highest
The Launch Engagement Specialist is responsible for providing a best-in-class customer service experience (White Glove Service) to new on-boarding customers while deepening customer engagement within our HW products and services.
RESPONSIBILITIES...
• Handle high call volume, covering a full range of customer inquiries concerning, new installation of services, scheduling follow-up, explaining their first monthly bill, etc.
• Provide the highest level of customer service and sets the example for White Glove Service.
• Serve as primary support liaison between the Company and new customers.
• Assist customers with setting up new service and scheduling- appointments.
• Possess thorough knowledge of Hotwire Communications product lines and other applications utilized by customers and maintain thorough knowledge of Fision product lines.
• Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
• Use investigative skills to ascertain the nature of the caller’s concerns and develop an action plan to resolve issues.
• Promote and maintain high quality, professional service on every call with every customer.
• Other duties as required or assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to speak clearly using grammatically correct English (Other language skills a plus)
• Must have a High School Diploma or equivalent.
• Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support
• Strong communication and organizational skills
• Demonstrate personal excellence including punctuality, integrity and accountability
• Ability to demonstrate sensitivity and compassion
• Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays
Additional requirements for remote positions:
• A quiet workplace so you can focus on delivering excellent service to our customers
• Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s Show more details...
RESPONSIBILITIES...
• Handle high call volume, covering a full range of customer inquiries concerning, new installation of services, scheduling follow-up, explaining their first monthly bill, etc.
• Provide the highest level of customer service and sets the example for White Glove Service.
• Serve as primary support liaison between the Company and new customers.
• Assist customers with setting up new service and scheduling- appointments.
• Possess thorough knowledge of Hotwire Communications product lines and other applications utilized by customers and maintain thorough knowledge of Fision product lines.
• Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
• Use investigative skills to ascertain the nature of the caller’s concerns and develop an action plan to resolve issues.
• Promote and maintain high quality, professional service on every call with every customer.
• Other duties as required or assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to speak clearly using grammatically correct English (Other language skills a plus)
• Must have a High School Diploma or equivalent.
• Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support
• Strong communication and organizational skills
• Demonstrate personal excellence including punctuality, integrity and accountability
• Ability to demonstrate sensitivity and compassion
• Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays
Additional requirements for remote positions:
• A quiet workplace so you can focus on delivering excellent service to our customers
• Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
The In-Home Product Specialist will provide comprehensive product education and training to residential customers in an in-home setting as well as virtual classes and acts as a primary point of contact for product knowledge for both internal and external inquiries.
RESPONSIBILITIES...
• Responsible of all education related trouble calls and virtual classes admin, coordination, and data entry.
• Proactively learn and stay current with all Hotwire
The In-Home Product Specialist will provide comprehensive product education and training to residential customers in an in-home setting as well as virtual classes and acts as a primary point of contact for product knowledge for both internal and external inquiries.
RESPONSIBILITIES...
• Responsible of all education related trouble calls and virtual classes admin, coordination, and data entry.
• Proactively learn and stay current with all Hotwire products, services, process and procedures as well as the competitive landscape of the industry to be prepared for customer questions and requests in order to compare Fision service with others.
• Coordinate with Launch Account Manager/Launch Team to ensure new customers are properly trained on Fision Home services and features.
• Conduct product demos for new business opportunities and customer education needs that will showcase the Fision product features and benefits.
• Proactively learn and stay current with the competitive landscape of the industry to be prepared for customer questions and request so compare Fision service with others.
• Complete all daily/weekly/monthly reports as requested by supervisor.
• Assist and support all Hotwire divisions with new product demonstrations and internal/external training.
• Assist the Launch Account Management team with action items associated with active launch projects to ensure commitments/deadlines are met.
• Work with the necessary internal departments to complete equipment upgrade/replacement projects.
• Assist with tasks as needed or assigned by the Director of Launch Account Management, the Launch Account Manager Supervisor or Area Manager.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Exceptional customer service skills
• Minimum of High School Education
• Knowledge of Outlook, Excel, Word
• Ability to work flexible hours, including evenings and weekends and travel through the Miami Dade, Broward and Palm Beach County areas
• Grammatically correct speech (in English), other languages a plus
• Bi-Lingual English/Spanish/French a plus
• Past Sales Experience a Plus Show more details...
RESPONSIBILITIES...
• Responsible of all education related trouble calls and virtual classes admin, coordination, and data entry.
• Proactively learn and stay current with all Hotwire products, services, process and procedures as well as the competitive landscape of the industry to be prepared for customer questions and requests in order to compare Fision service with others.
• Coordinate with Launch Account Manager/Launch Team to ensure new customers are properly trained on Fision Home services and features.
• Conduct product demos for new business opportunities and customer education needs that will showcase the Fision product features and benefits.
• Proactively learn and stay current with the competitive landscape of the industry to be prepared for customer questions and request so compare Fision service with others.
• Complete all daily/weekly/monthly reports as requested by supervisor.
• Assist and support all Hotwire divisions with new product demonstrations and internal/external training.
• Assist the Launch Account Management team with action items associated with active launch projects to ensure commitments/deadlines are met.
• Work with the necessary internal departments to complete equipment upgrade/replacement projects.
• Assist with tasks as needed or assigned by the Director of Launch Account Management, the Launch Account Manager Supervisor or Area Manager.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Exceptional customer service skills
• Minimum of High School Education
• Knowledge of Outlook, Excel, Word
• Ability to work flexible hours, including evenings and weekends and travel through the Miami Dade, Broward and Palm Beach County areas
• Grammatically correct speech (in English), other languages a plus
• Bi-Lingual English/Spanish/French a plus
• Past Sales Experience a Plus Show more details...
via Salary.com
schedule_type: Full-timework_from_home: 1
The Customer Engagement Specialist provides “white glove” support and service to our customers. The Representative will be responsible for handling a variety of calls, chats, and email communication regarding Hotwire Communication’s suite of technology services and products.
RESPONSIBILITIES...
• Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
• Perform follow-up
The Customer Engagement Specialist provides “white glove” support and service to our customers. The Representative will be responsible for handling a variety of calls, chats, and email communication regarding Hotwire Communication’s suite of technology services and products.
RESPONSIBILITIES...
• Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
• Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
• Phone, chat and email contact with customers to make recommendations on Hotwire’s Service and resolve issues.
• Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
• Serve as primary support liaison between Hotwire Communications and our residential customers.
• Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
• Other duties as required or assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to speak clearly using grammatically correct English (Other language skills a plus)
• Must have a High School Diploma or equivalent.
• Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support
• Strong communication and organizational skills
• Demonstrate personal excellence including punctuality, integrity and accountability
• Ability to demonstrate sensitivity and compassion
• Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays
• Must have ability to work independently and in a team environment
• A quiet workplace so you can focus on delivering excellent service to our customers
• Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
• Candidates must provide and meet all technical requirements prior to the first day of training Show more details...
RESPONSIBILITIES...
• Provide technical telephone, IPTV, and Internet support to customers and answer complex questions on function and usage products.
• Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
• Phone, chat and email contact with customers to make recommendations on Hotwire’s Service and resolve issues.
• Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
• Serve as primary support liaison between Hotwire Communications and our residential customers.
• Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
• Other duties as required or assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Ability to speak clearly using grammatically correct English (Other language skills a plus)
• Must have a High School Diploma or equivalent.
• Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, or technical support
• Strong communication and organizational skills
• Demonstrate personal excellence including punctuality, integrity and accountability
• Ability to demonstrate sensitivity and compassion
• Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays
• Must have ability to work independently and in a team environment
• A quiet workplace so you can focus on delivering excellent service to our customers
• Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
• Candidates must provide and meet all technical requirements prior to the first day of training Show more details...
via Salary.com
schedule_type: Full-timework_from_home: 1
The Training Specialist for the customer contact center serves as a leader of the initial employee experience. The trainer is the first person a new hire spends quality time with, learning about our systems and services. The trainer kick starts the building of knowledge on systems, processes, procedures and responsibilities to ensure our customers get our White Glove service... promise.
RESPONSIBILITIES
• Facilitate Virtual and In-Person learning
The Training Specialist for the customer contact center serves as a leader of the initial employee experience. The trainer is the first person a new hire spends quality time with, learning about our systems and services. The trainer kick starts the building of knowledge on systems, processes, procedures and responsibilities to ensure our customers get our White Glove service... promise.
RESPONSIBILITIES
• Facilitate Virtual and In-Person learning incorporating a variety of methods for adult learning styles.
• Conduct New Hire Training using several software programs.
• Assess and address gaps in trainee's learning and understanding of the material.
• Coach and support operations in the new hire development in the training/nesting environment.
• Monitor and supervise the trainees in the training environment.
• Assist with on-boarding and mentoring new hires.
• Administer tests/quizzes to measure retention of training material.
• Maintain documentation and records of performance and learnings.
• Support Operations with continued skills or on-the-job training as needed
• Document, communicate and train critical processes and procedural changes needed to bring the department’s efficiency forward.
• Collaborate with leadership to enhance and or develop training modules and best practices.
• Offer customized training sessions and workshops to support divisional needs.
• Work closely with leadership to enhance and/or develop processes.
• Other duties as required or assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
In-depth knowledge of OSHA guidelines and practices
• This is a remote position with preference for being based in the Southeast US.
• Ability to work, flexible schedules, included but not limited to evenings and weekends.
• High School Diploma or equivalent required, Associates Degree preferred.
• Three (3) to five (5) years training experience, Contact Center experience strongly preferred.
• Working knowledge of training design fundamentals and understanding of modern and traditional methods.
• Ability to interact and maintain excellent professional relationships with customers and internal departments.
• Excellent oral and written communication skills, comfortable with public speaking Show more details...
RESPONSIBILITIES
• Facilitate Virtual and In-Person learning incorporating a variety of methods for adult learning styles.
• Conduct New Hire Training using several software programs.
• Assess and address gaps in trainee's learning and understanding of the material.
• Coach and support operations in the new hire development in the training/nesting environment.
• Monitor and supervise the trainees in the training environment.
• Assist with on-boarding and mentoring new hires.
• Administer tests/quizzes to measure retention of training material.
• Maintain documentation and records of performance and learnings.
• Support Operations with continued skills or on-the-job training as needed
• Document, communicate and train critical processes and procedural changes needed to bring the department’s efficiency forward.
• Collaborate with leadership to enhance and or develop training modules and best practices.
• Offer customized training sessions and workshops to support divisional needs.
• Work closely with leadership to enhance and/or develop processes.
• Other duties as required or assigned.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
In-depth knowledge of OSHA guidelines and practices
• This is a remote position with preference for being based in the Southeast US.
• Ability to work, flexible schedules, included but not limited to evenings and weekends.
• High School Diploma or equivalent required, Associates Degree preferred.
• Three (3) to five (5) years training experience, Contact Center experience strongly preferred.
• Working knowledge of training design fundamentals and understanding of modern and traditional methods.
• Ability to interact and maintain excellent professional relationships with customers and internal departments.
• Excellent oral and written communication skills, comfortable with public speaking Show more details...
via Hotwire Communications - Talentify
posted_at: 6 days agoschedule_type: Full-time
The Sales Engineer for National Business works within a specific national line of business to prepare and deliver technical presentations explaining products or services to existing and prospective customers; coordinates with engineering teams to assess equipment needs and to determine system requirements and assists in the design and development of technical solutions and responses for national... construction projects
RESPONSIBILITIES:
• Analyze
The Sales Engineer for National Business works within a specific national line of business to prepare and deliver technical presentations explaining products or services to existing and prospective customers; coordinates with engineering teams to assess equipment needs and to determine system requirements and assists in the design and development of technical solutions and responses for national... construction projects
RESPONSIBILITIES:
• Analyze customer requirements and needs to understand how our product offerings apply to their specific business.
• Serve as the SME for technical and network processes and collaborate accordingly with sales teams and other impacted teams.
• Apply Comprehension of IoT devices, integration needs and reporting analytics to review complex and translate SOW to team.
• Translate customer requirements into currently offered solutions, and identify equipment, vendors etc in area of IoT.
• Identify business partners and products for completing sales pitches.
• Attend various meetings and events to educate public, represent HW in technical Q&A.
• After closing deals, collaborate with VP to review opportunities for increased revenue by identifying upsell verticals involving integrating IoT devices.
• Use independent discretion to qualify subcontractors in the IoT space.
• Assist VP in networking with potential customers regarding possibilities for solutions.
• Actively design solutions and create BOM for high level finance modeling to determine go / no-go, sub-contractors needed, proper way to integrate etc.
• Collaborate with other teams to develop content, including talking points and research for panel positions.
• Attend sales meetings as technical expert.
• Review written documentation for technical descriptions etc.
• Project manage a team of contractors through implementation.
• Other duties as required or assigned
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listed below are representative of the knowledge, skill, and/or ability required.
• BA/BS degree or equivalent or equivalent professional work experience
• At least 3 years of working experience in telecommunications industry affecting business sales growth and account management.
• Demonstrated ability and keen understanding of short-term and long-term sales plans with the ability to manage process through acquisition and implementation.
• Technical certifications on routing, transport , wireless and managed wi-fi strongly preferred
• Ability to collaborate with cross-functional teams in a high-pressure environment to ensure deadlines are met pre and post-sale.
• Must have a clean non-restricted State issued driver’s license and be able to provide own transportation to various locations in organizational service area.
BENEFITS:
Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed internet, cable, phone, and security service. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:
• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks Show more details...
RESPONSIBILITIES:
• Analyze customer requirements and needs to understand how our product offerings apply to their specific business.
• Serve as the SME for technical and network processes and collaborate accordingly with sales teams and other impacted teams.
• Apply Comprehension of IoT devices, integration needs and reporting analytics to review complex and translate SOW to team.
• Translate customer requirements into currently offered solutions, and identify equipment, vendors etc in area of IoT.
• Identify business partners and products for completing sales pitches.
• Attend various meetings and events to educate public, represent HW in technical Q&A.
• After closing deals, collaborate with VP to review opportunities for increased revenue by identifying upsell verticals involving integrating IoT devices.
• Use independent discretion to qualify subcontractors in the IoT space.
• Assist VP in networking with potential customers regarding possibilities for solutions.
• Actively design solutions and create BOM for high level finance modeling to determine go / no-go, sub-contractors needed, proper way to integrate etc.
• Collaborate with other teams to develop content, including talking points and research for panel positions.
• Attend sales meetings as technical expert.
• Review written documentation for technical descriptions etc.
• Project manage a team of contractors through implementation.
• Other duties as required or assigned
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The listed below are representative of the knowledge, skill, and/or ability required.
• BA/BS degree or equivalent or equivalent professional work experience
• At least 3 years of working experience in telecommunications industry affecting business sales growth and account management.
• Demonstrated ability and keen understanding of short-term and long-term sales plans with the ability to manage process through acquisition and implementation.
• Technical certifications on routing, transport , wireless and managed wi-fi strongly preferred
• Ability to collaborate with cross-functional teams in a high-pressure environment to ensure deadlines are met pre and post-sale.
• Must have a clean non-restricted State issued driver’s license and be able to provide own transportation to various locations in organizational service area.
BENEFITS:
Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed internet, cable, phone, and security service. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:
• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks Show more details...
via Atlanta, GA - Geebo
posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
About Us We are the pre-eminent global tech communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world. When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth.
About Us We are the pre-eminent global tech communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world. When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. For years now, we've been named a Best Place to Work by PR Week, PRNews and Crain's New York. We are connected, ambitious, adventurous, transparent and proactive, but most of all we are one team working together to be the global alternative. We are looking for an exceptional person to join our team as an Account Manager You love being the ringleader and working as part of a high functioning team. You are generous with your time, your skills, and in sharing credit with your compatriots. You can see what needs to be done, and you can rally... people to join you in the cause. You know that words are just one way to express stories, and as a result your campaign ideas go broader, including things like graphic storytelling, videos, online vehicles, and events. Results matter to you. You are diligent about measurement, metrics, and insights. You are competent, creative, trustworthy, engaging, organized, and passionate about communications in all of its many forms. If you're ready to lead a winning team, and show your talent in a way big agencies just don't allow, read on Daily, you will:
Manage up to five accounts successfully by consistently meet or exceeding client goals and receiving positive feedback (at least a three) on annual client survey Gross profit target of 65% or more met quarterly Top performing direct reports are promoted in a timely matter Direct report utilization targets of 80-90 percent are met 1-2 new accounts per year are added to the Hotwire PR roster based on your contribution to new business 10% organic growth goal of current clients is met 50 percent of clients can be case study worthy You'll bring:
Bachelor's degree in liberal arts, communications, PR, journalism or marketing A minimum of four years experience as an agency AE/SAE or in-house communications PR manager Experience in ad/marketing technology, clean tech, data & analytics technology or security technology, preferred Hands on experience not just managing, but truly mentoring, direct reports and cross-functional teammates, a plus Why Us:
Incredible leadership training opportunities Understanding that life doesn't always fit around the 9-5; and that work/life INTEGRATION is crucial The Hotwire Bootcamp - an annual trip to a European city with the whole global team Well-being allowance Freedom and support to be limitless within the business Six-week paid sabbatical after 4 years' service A connected, courageous and friendly team creating adventurous work while still having a lot of fun An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop Opportunities to work with clients and teams across the globe At Hotwire, we engage in Thoughtful Working, which encourages our employees to work in the best possible way for our clients, our team and ourselves, every single day. We focus on results, not time; strategy, not tactics; intelligent choices, not automatic assumptions; effectiveness, not 'busyness'. We have control over the way we plan our time, so we can focus more clearly on the results we achieve and the quality of our work-life balance.
Salary Range:
$80K -- $100K
Minimum Qualification
Communications & PREstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Manage up to five accounts successfully by consistently meet or exceeding client goals and receiving positive feedback (at least a three) on annual client survey Gross profit target of 65% or more met quarterly Top performing direct reports are promoted in a timely matter Direct report utilization targets of 80-90 percent are met 1-2 new accounts per year are added to the Hotwire PR roster based on your contribution to new business 10% organic growth goal of current clients is met 50 percent of clients can be case study worthy You'll bring:
Bachelor's degree in liberal arts, communications, PR, journalism or marketing A minimum of four years experience as an agency AE/SAE or in-house communications PR manager Experience in ad/marketing technology, clean tech, data & analytics technology or security technology, preferred Hands on experience not just managing, but truly mentoring, direct reports and cross-functional teammates, a plus Why Us:
Incredible leadership training opportunities Understanding that life doesn't always fit around the 9-5; and that work/life INTEGRATION is crucial The Hotwire Bootcamp - an annual trip to a European city with the whole global team Well-being allowance Freedom and support to be limitless within the business Six-week paid sabbatical after 4 years' service A connected, courageous and friendly team creating adventurous work while still having a lot of fun An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop Opportunities to work with clients and teams across the globe At Hotwire, we engage in Thoughtful Working, which encourages our employees to work in the best possible way for our clients, our team and ourselves, every single day. We focus on results, not time; strategy, not tactics; intelligent choices, not automatic assumptions; effectiveness, not 'busyness'. We have control over the way we plan our time, so we can focus more clearly on the results we achieve and the quality of our work-life balance.
Salary Range:
$80K -- $100K
Minimum Qualification
Communications & PREstimated Salary: $20 to $28 per hour based on qualifications Show more details...