House of Blues Questions

Can I bring my own food or beverages to events at House of Blues? A3: Outside food and beverages are generally not permitted inside House of Blues venues. With a commitment to providing a unique and memorable experience, House of Blues offers a wide variety of food and beverage options that cater to diverse tastes. From delicious Southern-inspired cuisine to refreshing cocktails, our menus are carefully curated to enhance your overall visit. However, exceptions may be made for specific dietary requirements or medical conditions. We advise reaching out to our customer service team in advance to discuss any special requests.

Do I need to print my tickets or can I show them on my mobile device? A4: House of Blues embraces digital ticketing options to ensure convenience for our customers. Most events allow for mobile tickets to be displayed on your smartphone or electronic device at the venue entrance. However, it is always wise to double-check the event details on our website or your ticket confirmation email for any specific instructions regarding ticket presentation. Our priority is to provide a hassle-free experience, so rest assured we strive to keep up with the latest ticketing technology to streamline your entry process.

Can I resell or transfer my House of Blues event tickets? A5: House of Blues discourages ticket resale and strictly prohibits any unauthorized ticketing activities that may lead to fraudulent or unfair ticket transactions. We believe in creating a fair and inclusive experience for all attendees. As such, reselling or transferring tickets purchased through our official channels is generally not allowed. However, if you find yourself unable to attend an event, we recommend contacting our customer service team for assistance and guidance on any applicable refund or exchange policies.

What is the dress code for attending events at House of Blues? A9: House of Blues embraces a casual and relaxed atmosphere, allowing guests to express their personal style while attending events. We encourage comfortable attire that fits within the realm of good taste and respects the enjoyment of other attendees. However, please be aware that certain events might have specific dress code guidelines, such as themed parties or formal galas. We advise checking the event details on our website or contacting our customer service team if you require clarification or have any specific questions regarding dress code.

Is House of Blues accessible for individuals with disabilities? A6: House of Blues is dedicated to accommodating individuals with disabilities and ensuring equal access to our events. Our venues comply with the regulations and requirements set forth by the Americans with Disabilities Act (ADA), including accessible seating, ramps, and restrooms. We encourage guests requiring special assistance to contact our customer service team in advance to discuss specific needs and to reserve appropriate accommodations. Our goal is to provide an inclusive and enjoyable experience for all patrons.

How can I purchase tickets for events at House of Blues? A1: Purchasing tickets for events at House of Blues is quick and easy. Simply visit our official website, HouseofBlues.com, and browse through our upcoming events. Once you have selected the event you wish to attend, click on the "Buy Tickets" button and follow the prompts to complete your purchase securely. You can also purchase tickets in person at the House of Blues box office or by calling our dedicated ticket hotline. Rest assured, no matter which method you choose, our knowledgeable staff will ensure a seamless ticketing experience.

Can I bring my own musical instrument to perform at House of Blues? A8: House of Blues celebrates the joy of music, and we understand the desire to showcase one's talent. While we encourage aspiring artists, the ability to bring personal musical instruments to perform at House of Blues depends on the specific event and artist's preferences. We recommend contacting our customer service team or the event organizer in advance to inquire about any opportunities for audience participation or open-mic nights. Our aim is to create memorable experiences, and we appreciate your enthusiasm for live music.

Are there any age restrictions for attending events at House of Blues? A2: Yes, age restrictions vary based on individual events. House of Blues aims to create a safe and enjoyable environment for all guests, and as such, certain events may be restricted to patrons of a specific age. We recommend checking the event details on our website or contacting our customer service team for specific age requirements. Please note that for events where alcohol is served, valid identification will be required upon entry to confirm legal drinking age.

Are cameras and recording devices allowed at House of Blues events? A7: House of Blues appreciates the excitement of capturing memories through photography and encourages fans to snap pictures during their visit. However, the policy regarding cameras and recording devices may vary depending on the artist or event. In general, professional cameras with detachable lenses, video cameras, and audio recording devices are prohibited. Point-and-shoot cameras and smartphones are typically permitted, but please note that the use of flash or prolonged recordings may be restricted. For specific guidelines, we recommend reviewing the event details or reaching out to our customer service team.