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https://hudsonyardsnewyork.com
hudsonyardsnewyork
Most recent job postings at hudsonyardsnewyork
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Job Description
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be...
We are currently recruiting for an Operations Coordinator to continue to deliver the Tiffany Experience
Job Description
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be...
We are currently recruiting for an Operations Coordinator to continue to deliver the Tiffany Experience to each customer.
As an Operations Coordinator you will:
• Take the lead by performing all back of house operations in a Tiffany store.
• Provide excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals.
• Be a key holder who acts as a manager on duty when a manager is unavailable. (Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store)
Operational Excellence:
• Provide exceptional operational support to drive sales and service.
• Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
• Ensure compliance with all internal control procedures and maintain inventory accuracy. Partner and communicate effectively with Sales Professionals, Management, and clients to respond and follow up to requests quickly and accurately.
• Support Company operations efficiency objectives by ensuring all activities improve productivity and by providing feedback on process changes through appropriate channels. Assist management in coordinating work and mentor team members to improve performance when acting as manager on duty.
• Takes the lead, partnering with the operations professional to ensure operational excellence in all tasks.
Sales:
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Carry out operations and sales support functions to support the store in consistently achieving or exceeding monthly, quarterly, and annual store sales plan.
• Collect customer data during interactions to cultivate new and existing customers.
• Drive business through key product pillars.
Service:
• Elevate in store experience by consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador, providing the Tiffany Touch during every client interaction.
• Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Resolve client and employee concerns applying judgment and detailed knowledge of policy, procedure, and practice.
Experience
Required
• 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
• Strong Analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Authorization to work in the United States or in the country where the position is based.
Desired Qualifications:
• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
The hiring range for this position ranges from $25.50 - $34.50. The rate of pay offered will be dependent upon
candidates’ relevant skills and experience. Retail management are also eligible for bonus and sales incentives Show more details...
At Tiffany, our employees honor every special moment in our customer's lives and every unique gift that commemorates their milestones. This differentiating factor, known as the Tiffany Experience (Creating Connections, Providing Personalized Experiences and Honoring the Tiffany Legacy) is never compromised…. and it never will be...
We are currently recruiting for an Operations Coordinator to continue to deliver the Tiffany Experience to each customer.
As an Operations Coordinator you will:
• Take the lead by performing all back of house operations in a Tiffany store.
• Provide excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals.
• Be a key holder who acts as a manager on duty when a manager is unavailable. (Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store)
Operational Excellence:
• Provide exceptional operational support to drive sales and service.
• Complete daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise, following company operational policies and procedures.
• Ensure compliance with all internal control procedures and maintain inventory accuracy. Partner and communicate effectively with Sales Professionals, Management, and clients to respond and follow up to requests quickly and accurately.
• Support Company operations efficiency objectives by ensuring all activities improve productivity and by providing feedback on process changes through appropriate channels. Assist management in coordinating work and mentor team members to improve performance when acting as manager on duty.
• Takes the lead, partnering with the operations professional to ensure operational excellence in all tasks.
Sales:
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Carry out operations and sales support functions to support the store in consistently achieving or exceeding monthly, quarterly, and annual store sales plan.
• Collect customer data during interactions to cultivate new and existing customers.
• Drive business through key product pillars.
Service:
• Elevate in store experience by consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador, providing the Tiffany Touch during every client interaction.
• Demonstrate Client Experience Behaviors identified within the NPS program.
• Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
• Resolve client and employee concerns applying judgment and detailed knowledge of policy, procedure, and practice.
Experience
Required
• 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
• Strong Analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends, and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Authorization to work in the United States or in the country where the position is based.
Desired Qualifications:
• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
The hiring range for this position ranges from $25.50 - $34.50. The rate of pay offered will be dependent upon
candidates’ relevant skills and experience. Retail management are also eligible for bonus and sales incentives Show more details...
via ZipRecruiter
posted_at: 2 days agoschedule_type: Full-timesalary: 23–30 an hour
About the Company:
Founded in 2014 by brothers Nate & Ben Checketts, Rhone is a premium men's wellness brand that creates best in class performance-driven apparel that is engineered for an active lifestyle. Rhone is dedicated to using their platform and products to address and discuss the complex issues that modern men face. From raising awareness around the mental health crisis, to building... mutually supportive communities, to providing men with
About the Company:
Founded in 2014 by brothers Nate & Ben Checketts, Rhone is a premium men's wellness brand that creates best in class performance-driven apparel that is engineered for an active lifestyle. Rhone is dedicated to using their platform and products to address and discuss the complex issues that modern men face. From raising awareness around the mental health crisis, to building... mutually supportive communities, to providing men with practical tools and resources to navigate relationships, Rhone seeks to support men while providing them with versatile clothing for every aspect of their daily routine. Currently, Rhone has more than ten retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events. Rhone is also sold in all Equinox locations, and available nationwide at Nordstrom, Bloomingdale's, Dillard's, SCHEELS, select CorePower Yoga locations, and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.
About the role:
As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience. They will support the Store Manager in achieving store metrics and deliverables. The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.
What you'll do:
• Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own lives
• Support training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products
• Inspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and values
• Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
• Deliver results while putting the customer first and applying an omni-channel mindset
• Address customer feedback and concerns striving to satisfy customer needs
• Partner with Store Manager on strategies for achieving store performance targets
• Partner with Store Manager on scheduling and payroll usage
• Exemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone's visual merchandising standards
• Exemplify and uphold a neat and organized stockroom in accordance with Rhone's organizational standards
• Exemplify and uphold operational standards including shipping and receiving in accordance with Company standards
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Open and close the store in accordance with the opening and closing checklists.
• Support diversity, encourage dialogue, and welcome diverse points of view
What you'll bring:
• Proven experience in leadership and team development
• 3+ years of retail leadership experience or equivalent consumer facing experience
• Strong interpersonal communication and customer service skills
• Strong organizational, time management and multitasking skills
• A positive attitude and an upbeat personality
• The ability to utilize technology effectively and engage with customers and your team to meet goals
• The willingness to learn, be open to feedback and takes action as required
• Ability to learn procedural knowledge acquired through on-the-job training
• Ability to handle customer interactions and potential issues/concerns courteously and professionally
• Ability and desire to work in a tight-knit team environment
Job Requirements:
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Available to work up to 40 hours/5 days a week
• Must adhere to scheduled shifts with punctuality
• Ability to lift 25 pounds
• Comfortable climbing ladders, moving around regularly, and standing for extended periods
• Must be legally authorized to work in the United States
• Must be 18 years of age or older
What you'll get:
• Company Health Benefits
• Generous clothing discount and quarterly clothing allowance
• Paid Time Off plan
• Bonus Incentive Program
• 10 Company Holidays annually
• 401(k) plan with Company matching
Other details:
• Primary location: Hudson Yards, NYC
• Reports to: Store Manager
• The hourly pay range for this role is $23-$30 per hour
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status Show more details...
Founded in 2014 by brothers Nate & Ben Checketts, Rhone is a premium men's wellness brand that creates best in class performance-driven apparel that is engineered for an active lifestyle. Rhone is dedicated to using their platform and products to address and discuss the complex issues that modern men face. From raising awareness around the mental health crisis, to building... mutually supportive communities, to providing men with practical tools and resources to navigate relationships, Rhone seeks to support men while providing them with versatile clothing for every aspect of their daily routine. Currently, Rhone has more than ten retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events. Rhone is also sold in all Equinox locations, and available nationwide at Nordstrom, Bloomingdale's, Dillard's, SCHEELS, select CorePower Yoga locations, and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.
About the role:
As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience. They will support the Store Manager in achieving store metrics and deliverables. The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.
What you'll do:
• Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own lives
• Support training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products
• Inspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and values
• Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
• Deliver results while putting the customer first and applying an omni-channel mindset
• Address customer feedback and concerns striving to satisfy customer needs
• Partner with Store Manager on strategies for achieving store performance targets
• Partner with Store Manager on scheduling and payroll usage
• Exemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone's visual merchandising standards
• Exemplify and uphold a neat and organized stockroom in accordance with Rhone's organizational standards
• Exemplify and uphold operational standards including shipping and receiving in accordance with Company standards
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Open and close the store in accordance with the opening and closing checklists.
• Support diversity, encourage dialogue, and welcome diverse points of view
What you'll bring:
• Proven experience in leadership and team development
• 3+ years of retail leadership experience or equivalent consumer facing experience
• Strong interpersonal communication and customer service skills
• Strong organizational, time management and multitasking skills
• A positive attitude and an upbeat personality
• The ability to utilize technology effectively and engage with customers and your team to meet goals
• The willingness to learn, be open to feedback and takes action as required
• Ability to learn procedural knowledge acquired through on-the-job training
• Ability to handle customer interactions and potential issues/concerns courteously and professionally
• Ability and desire to work in a tight-knit team environment
Job Requirements:
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Available to work up to 40 hours/5 days a week
• Must adhere to scheduled shifts with punctuality
• Ability to lift 25 pounds
• Comfortable climbing ladders, moving around regularly, and standing for extended periods
• Must be legally authorized to work in the United States
• Must be 18 years of age or older
What you'll get:
• Company Health Benefits
• Generous clothing discount and quarterly clothing allowance
• Paid Time Off plan
• Bonus Incentive Program
• 10 Company Holidays annually
• 401(k) plan with Company matching
Other details:
• Primary location: Hudson Yards, NYC
• Reports to: Store Manager
• The hourly pay range for this role is $23-$30 per hour
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status Show more details...
via Allied Universal
posted_at: 6 days agoschedule_type: Full-time
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan... employee assistance programs, company discounts, perks
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan... employee assistance programs, company discounts, perks and more for most full-time positions!
Allied Universal is hiring Security Guards to oversee a Commercial Building located in Hudson Yards
• Positions Are: Full Time
• Work Shifts Available: Morning, Evening, and Overnight
• Work Days Available: Candidates should be flexible Monday – Sunday
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
• Hourly Payrate: $16.58 / hour
• DailyPay Available - Get paid, before payday
• COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons.
As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities:
• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Minimum Requirements:
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only
Perks and Benefits:
• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices Show more details...
Allied Universal is hiring Security Guards to oversee a Commercial Building located in Hudson Yards
• Positions Are: Full Time
• Work Shifts Available: Morning, Evening, and Overnight
• Work Days Available: Candidates should be flexible Monday – Sunday
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
• Hourly Payrate: $16.58 / hour
• DailyPay Available - Get paid, before payday
• COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons.
As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.
Responsibilities:
• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
Minimum Requirements:
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only
Perks and Benefits:
• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices Show more details...
via Richemont Jobs
posted_at: 6 days agoschedule_type: Full-time
At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WE OFFER...
We care about our associates health and wellbeing and offer a comprehensive
At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WE OFFER...
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
SALES ASSOCIATE - CARTIER, HUDSON YARDS
OBJECTIVE/MISSION
• As an Ambassador of the Maison, he/she achieves and exceeds sales targets as directed by management and proactively develops his/her client portfolio. He/she ensures a unique client experience throughout all touch points. He/she is also an active participant in the daily operations of the boutique.
KEY RESPONSIBILITIES
Sales Achievement:
• Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
• This includes after sales clients if a Cartier after-sales dedicated area/staff is not available
• Adapt approach according to the client needs and motivations
• Negotiate and handle objections with ease
• Assist and support after sales clients in accordance with Maison values. Act as a referent and provide recommendations that will provide an exceptional client experience
• Remain current on industry news and competitor
Client Relationship Management:
• Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects
• Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available
• Appropriately resolve client issues/concerns and escalate as needed to Management
• Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking
Daily Boutique Operations:
• Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
• Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
• Assist in the merchandising and daily maintenance of displays and back-stock
• Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
• Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)
JOB PROFILE
Education:
• College degree preferred
Required Experience:
• 2 to 5 years of previous experience in luxury retail, service or hospitality environment
• General knowledge of timepiece movements
Technical Skills:
• Ability to work in a fast-paced retail store environment
• Computer and internet Savvy
• MS Office experience required, SAP knowledge preferred
Personal Skills/Abilities:
• Additional language skills are a plus
• Excellent interpersonal and communication skills are required
• Strong understanding of Customer Service needs and Customer (internal and external) priorities
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Being a genuine Maison Ambassador
• Uphold Cartier image by maintaining professional demeanor at all times and be an Ambassador for the Brand.
• Self-Starter with Team-Player approach
• Must be available to work retail hours including weekends and to travel for trainings, client events, conferences
Expected Hourly Range: $18.75 to $28.85 (Commission and Overtime elgible)
Please note, salaries will be negotiated based on relevant skills and experience Show more details...
WE OFFER...
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
SALES ASSOCIATE - CARTIER, HUDSON YARDS
OBJECTIVE/MISSION
• As an Ambassador of the Maison, he/she achieves and exceeds sales targets as directed by management and proactively develops his/her client portfolio. He/she ensures a unique client experience throughout all touch points. He/she is also an active participant in the daily operations of the boutique.
KEY RESPONSIBILITIES
Sales Achievement:
• Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
• This includes after sales clients if a Cartier after-sales dedicated area/staff is not available
• Adapt approach according to the client needs and motivations
• Negotiate and handle objections with ease
• Assist and support after sales clients in accordance with Maison values. Act as a referent and provide recommendations that will provide an exceptional client experience
• Remain current on industry news and competitor
Client Relationship Management:
• Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects
• Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available
• Appropriately resolve client issues/concerns and escalate as needed to Management
• Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking
Daily Boutique Operations:
• Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
• Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
• Assist in the merchandising and daily maintenance of displays and back-stock
• Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
• Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)
JOB PROFILE
Education:
• College degree preferred
Required Experience:
• 2 to 5 years of previous experience in luxury retail, service or hospitality environment
• General knowledge of timepiece movements
Technical Skills:
• Ability to work in a fast-paced retail store environment
• Computer and internet Savvy
• MS Office experience required, SAP knowledge preferred
Personal Skills/Abilities:
• Additional language skills are a plus
• Excellent interpersonal and communication skills are required
• Strong understanding of Customer Service needs and Customer (internal and external) priorities
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Being a genuine Maison Ambassador
• Uphold Cartier image by maintaining professional demeanor at all times and be an Ambassador for the Brand.
• Self-Starter with Team-Player approach
• Must be available to work retail hours including weekends and to travel for trainings, client events, conferences
Expected Hourly Range: $18.75 to $28.85 (Commission and Overtime elgible)
Please note, salaries will be negotiated based on relevant skills and experience Show more details...
via Delaware North Careers
posted_at: 1 day agoschedule_type: Full-time
The Opportunity
Delaware North's Patina Restaurant Group is searching for a skilled Sous Chef to join our team at Hudson Yards in New York, New York. As Sous Chef, you will successfully manage and supervise the preparation of food and the kitchen team, ensuring everything leaving your kitchen is representative of the high standards that exist within Delaware North...
Minimum – Anticipated Maximum Salary: $58500 - $74700 / year
The advertised
The Opportunity
Delaware North's Patina Restaurant Group is searching for a skilled Sous Chef to join our team at Hudson Yards in New York, New York. As Sous Chef, you will successfully manage and supervise the preparation of food and the kitchen team, ensuring everything leaving your kitchen is representative of the high standards that exist within Delaware North...
Minimum – Anticipated Maximum Salary: $58500 - $74700 / year
The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
At Delaware North, we care about our team member’s personal and professional journeys. These are just some of the benefits we offer:
• Health, dental, and vision insurance
• 401(k) with company match
• Performance bonuses
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
• Assist in hiring, development, training, and mentoring of staff and act as a resource to them.
• Coach, counsel, and assist in conducting performance evaluations of the production team.
• Recommend or conduct disciplinary action, including termination, of the production team when necessary according to company standards.
• Assist in developing training and training programs for the production team.
• Monitor staffing levels to minimize cost and increase productivity. Recommend staffing needs according to business levels.
• Maintain a team-oriented atmosphere.
• Perform all reasonable requests from the management team.
• Attend and participate in all scheduled meetings and training sessions.
• Follow proper time-keeping policies and procedures.
• Know and follow all company emergency and safety procedures.
Qualifications
• Minimum 3 years' culinary arts experience, including previous experience in a management role and experience in high-volume, quality-oriented restaurant or banquets department.
• Excellent volume cooking skills, presentation skills, and palette.
• Strong leadership and management skills working with a variety of associates of different skill levels and varied backgrounds.
• Proficient computer skills in Word, Excel, and the kitchen computer production system.
• Ability to handle many tasks at once and effectiveness in a fast-paced work environment.
• Thoroughness, attention to detail, and excellent organizational skills.
• Good decision-making and ability to proactively make changes as needed.
• Ability to communicate effectively with team members, management, clients, and vendors.
• Ability to work flexible schedule to accommodate business levels.
Who We Are
Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer Show more details...
Delaware North's Patina Restaurant Group is searching for a skilled Sous Chef to join our team at Hudson Yards in New York, New York. As Sous Chef, you will successfully manage and supervise the preparation of food and the kitchen team, ensuring everything leaving your kitchen is representative of the high standards that exist within Delaware North...
Minimum – Anticipated Maximum Salary: $58500 - $74700 / year
The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
At Delaware North, we care about our team member’s personal and professional journeys. These are just some of the benefits we offer:
• Health, dental, and vision insurance
• 401(k) with company match
• Performance bonuses
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
• Assist in hiring, development, training, and mentoring of staff and act as a resource to them.
• Coach, counsel, and assist in conducting performance evaluations of the production team.
• Recommend or conduct disciplinary action, including termination, of the production team when necessary according to company standards.
• Assist in developing training and training programs for the production team.
• Monitor staffing levels to minimize cost and increase productivity. Recommend staffing needs according to business levels.
• Maintain a team-oriented atmosphere.
• Perform all reasonable requests from the management team.
• Attend and participate in all scheduled meetings and training sessions.
• Follow proper time-keeping policies and procedures.
• Know and follow all company emergency and safety procedures.
Qualifications
• Minimum 3 years' culinary arts experience, including previous experience in a management role and experience in high-volume, quality-oriented restaurant or banquets department.
• Excellent volume cooking skills, presentation skills, and palette.
• Strong leadership and management skills working with a variety of associates of different skill levels and varied backgrounds.
• Proficient computer skills in Word, Excel, and the kitchen computer production system.
• Ability to handle many tasks at once and effectiveness in a fast-paced work environment.
• Thoroughness, attention to detail, and excellent organizational skills.
• Good decision-making and ability to proactively make changes as needed.
• Ability to communicate effectively with team members, management, clients, and vendors.
• Ability to work flexible schedule to accommodate business levels.
Who We Are
Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer Show more details...
via ZipRecruiter
schedule_type: Part-timesalary: 17 an hour
Salary: $17.00/hr
• The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position
...
As an Equal Opportunity Employer, UNIQLO USA LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability,
Salary: $17.00/hr
• The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position
...
As an Equal Opportunity Employer, UNIQLO USA LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Position Overview:
The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
Key Responsibilities:
• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management
Requirements:
• High School Diploma or GED
• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law Show more details...
• The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position
...
As an Equal Opportunity Employer, UNIQLO USA LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Position Overview:
The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
Key Responsibilities:
• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management
Requirements:
• High School Diploma or GED
• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law Show more details...
via CareerBuilder
posted_at: 4 days agoschedule_type: Full-time
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being
We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail. Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: Provide high level customer service and hospitality to clients Assist the Studio Management in daily studio tasks and projects Maintain a positive attitude and take initiative Provide support to the SoulCycle instructors to... ensure a successful class check-in process Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie Assist with the training and coaching of new hires for the front desk staff team Maintain product knowledge for all studio retail operations Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors Common area cleaning, including, front desk, lockers, retail shelves, office and hallways Bathroom and changing room cleaning REQUIREMENTS: Must have customer service experience Must have the ability to prioritize and multi-task within a fast-paced environment Must be willing to initiate tasks and perform duties without direction Must have excellent communication skills and be able to work with a wide range of personalities Must have outstanding customer service and problem solving skills Must have a positive, can-do attitude Must have friendly and professional phone and email etiquette Must have superior organizational skills PHYSICAL REQUIREMENTS: Must be able to work in a fast-paced environment Must be able to kneel, bend, reach, climb and stand for long durations of time Must be able to lift/carry a maximum of 30lbs Pay Transparency: $15/HR
Show more details...
via Allied Universal
posted_at: 4 days agoschedule_type: Full-time
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan... employee assistance programs, company discounts, perks
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan... employee assistance programs, company discounts, perks and more for most full-time positions!
Allied Universal is hiring a Armed Security Shift Supervisor to oversee a Business Center located in Hudson Yards
• Position Is: Part Time
• Work Days Available: Monday and Sunday
• Work Shifts Available: Afternoon and Evening
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
• DailyPay Available - Get paid, before payday
• Hourly Pay Rate: $38.83 / hour
• COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons.
Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.
The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
QUALIFICATIONS/REQUIREMENTS:
• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices Show more details...
Allied Universal is hiring a Armed Security Shift Supervisor to oversee a Business Center located in Hudson Yards
• Position Is: Part Time
• Work Days Available: Monday and Sunday
• Work Shifts Available: Afternoon and Evening
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff
• DailyPay Available - Get paid, before payday
• Hourly Pay Rate: $38.83 / hour
• COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons.
Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.
The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
QUALIFICATIONS/REQUIREMENTS:
• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices Show more details...
via Careers Home
schedule_type: Full-time
Responsibilities
Related is seeking a highly experienced and visionary Senior General Manager to join our team! This is an exceptional opportunity to oversee the management and operations of a prestigious 960,000 square foot Luxury Condominium Mixed-Use property in the heart of New York City. The successful candidate will possess extensive general management and board experience, along with a... proven track record in delivering exceptional service
Responsibilities
Related is seeking a highly experienced and visionary Senior General Manager to join our team! This is an exceptional opportunity to oversee the management and operations of a prestigious 960,000 square foot Luxury Condominium Mixed-Use property in the heart of New York City. The successful candidate will possess extensive general management and board experience, along with a... proven track record in delivering exceptional service and operational excellence in high-end residential properties.
Responsibilities include:
Leadership and Strategic Planning:
• Provide strategic direction and leadership to the property management team, ensuring alignment with the company's overall goals and objectives.
• Develop and implement comprehensive business plans and operating strategies to maximize the property's financial performance and enhance its market position.
• Collaborate with the executive team and board members to develop and execute long-term strategies that drive growth and profitability.
Property Operations:
• Understand and manage capital and expense budgets, including reporting to senior staff and stakeholder representatives
• Maintain verbal and written communication with stakeholders, vendors and residents (as needed) on issues relating to our management responsibilities, including but not limited to: quality control; vendor contract management; maintenance personnel responsibilities; access control for mechanical equipment rooms and utilities management
• Oversee all construction activities during initial development/lease up of the property and manage building rehabilitations
• During construction and fit-outs, makes recommendations to eliminate potential problems and/or improve building operations
• Develop policies, procedures, and regulations to effectively manage the property, pertaining but not limited to, construction work, tenant alteration process and certificate of insurance requirements
• Develop, implement and assure programs for preventive maintenance
• Assure that all outside vendors are in compliance with the tenets of their contractual agreements for all work performed
• Ensure that each staff member reviews and complies with the procedures outlined in the Emergency Preparedness Manual
• Comprehensive understanding of all facets of accounts payable and account receivable in order to effectively supervise staff responsible for this function
Financial Management:
• Manage the property's financial performance, including budgeting, forecasting, and expense control.
• Monitor and analyze financial statements, identify variances, and implement corrective measures as necessary.
• Negotiate and manage vendor contracts, ensuring cost-effective service delivery while maintaining quality standards.
Operational Management:
• Oversee all aspects of day-to-day operations, including property maintenance, facilities management, security, and tenant services.
• Ensure the property operates at the highest standards of excellence, maintaining a safe, clean, and well-maintained environment.
• Develop and implement policies, procedures, and systems to optimize operational efficiency and ensure compliance with local regulations and building codes.
Tenant and Stakeholder Relations:
• Foster strong relationships with condominium owners, residents, and tenants, addressing their needs and concerns promptly and professionally.
• Collaborate with the marketing and leasing teams to attract and retain high-quality tenants and residents, ensuring high occupancy rates.
• Represent the property in community associations, industry forums, and board meetings, maintaining a positive image and promoting Related Companies' brand.
Staff Management and Development:
• Recruit, develop, and lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.
• Provide guidance, coaching, and mentorship to team members, promoting their professional growth and development.
• Conduct performance evaluations, identify training needs, and implement talent retention strategies.
#LUX
Qualifications
• Bachelor's Degree in Business Administration, Real Estate Management, or a related field (MBA preferred).
• Proven experience as a Senior General Manager or similar leadership role in the luxury residential (condo) real estate industry.
• Strong background in board governance and executive-level decision-making.
• In-depth knowledge of property management principles, practices, and local regulations.
• Demonstrated track record in delivering exceptional customer service and tenant satisfaction.
• Excellent financial acumen, with experience in budgeting, financial analysis, and contract negotiation.
• Outstanding leadership abilities, with a focus on strategic thinking, problem-solving, and decision-making.
• Exceptional interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously.
• Familiarity with luxury condominium market trends and best practices.
Join the Related Companies team and be part of an organization that values innovation, excellence, and creating extraordinary living experiences. To apply, please submit your resume for consideration.
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Overview
Related Management Company is the owner and operator of a premier portfolio of assets valued at over Sixty billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.
As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com.
Related is an Equal Opportunity Employer
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy Show more details...
Related is seeking a highly experienced and visionary Senior General Manager to join our team! This is an exceptional opportunity to oversee the management and operations of a prestigious 960,000 square foot Luxury Condominium Mixed-Use property in the heart of New York City. The successful candidate will possess extensive general management and board experience, along with a... proven track record in delivering exceptional service and operational excellence in high-end residential properties.
Responsibilities include:
Leadership and Strategic Planning:
• Provide strategic direction and leadership to the property management team, ensuring alignment with the company's overall goals and objectives.
• Develop and implement comprehensive business plans and operating strategies to maximize the property's financial performance and enhance its market position.
• Collaborate with the executive team and board members to develop and execute long-term strategies that drive growth and profitability.
Property Operations:
• Understand and manage capital and expense budgets, including reporting to senior staff and stakeholder representatives
• Maintain verbal and written communication with stakeholders, vendors and residents (as needed) on issues relating to our management responsibilities, including but not limited to: quality control; vendor contract management; maintenance personnel responsibilities; access control for mechanical equipment rooms and utilities management
• Oversee all construction activities during initial development/lease up of the property and manage building rehabilitations
• During construction and fit-outs, makes recommendations to eliminate potential problems and/or improve building operations
• Develop policies, procedures, and regulations to effectively manage the property, pertaining but not limited to, construction work, tenant alteration process and certificate of insurance requirements
• Develop, implement and assure programs for preventive maintenance
• Assure that all outside vendors are in compliance with the tenets of their contractual agreements for all work performed
• Ensure that each staff member reviews and complies with the procedures outlined in the Emergency Preparedness Manual
• Comprehensive understanding of all facets of accounts payable and account receivable in order to effectively supervise staff responsible for this function
Financial Management:
• Manage the property's financial performance, including budgeting, forecasting, and expense control.
• Monitor and analyze financial statements, identify variances, and implement corrective measures as necessary.
• Negotiate and manage vendor contracts, ensuring cost-effective service delivery while maintaining quality standards.
Operational Management:
• Oversee all aspects of day-to-day operations, including property maintenance, facilities management, security, and tenant services.
• Ensure the property operates at the highest standards of excellence, maintaining a safe, clean, and well-maintained environment.
• Develop and implement policies, procedures, and systems to optimize operational efficiency and ensure compliance with local regulations and building codes.
Tenant and Stakeholder Relations:
• Foster strong relationships with condominium owners, residents, and tenants, addressing their needs and concerns promptly and professionally.
• Collaborate with the marketing and leasing teams to attract and retain high-quality tenants and residents, ensuring high occupancy rates.
• Represent the property in community associations, industry forums, and board meetings, maintaining a positive image and promoting Related Companies' brand.
Staff Management and Development:
• Recruit, develop, and lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.
• Provide guidance, coaching, and mentorship to team members, promoting their professional growth and development.
• Conduct performance evaluations, identify training needs, and implement talent retention strategies.
#LUX
Qualifications
• Bachelor's Degree in Business Administration, Real Estate Management, or a related field (MBA preferred).
• Proven experience as a Senior General Manager or similar leadership role in the luxury residential (condo) real estate industry.
• Strong background in board governance and executive-level decision-making.
• In-depth knowledge of property management principles, practices, and local regulations.
• Demonstrated track record in delivering exceptional customer service and tenant satisfaction.
• Excellent financial acumen, with experience in budgeting, financial analysis, and contract negotiation.
• Outstanding leadership abilities, with a focus on strategic thinking, problem-solving, and decision-making.
• Exceptional interpersonal and communication skills, with the ability to engage effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize and manage multiple projects simultaneously.
• Familiarity with luxury condominium market trends and best practices.
Join the Related Companies team and be part of an organization that values innovation, excellence, and creating extraordinary living experiences. To apply, please submit your resume for consideration.
Please note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
Overview
Related Management Company is the owner and operator of a premier portfolio of assets valued at over Sixty billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.
As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations. Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com.
Related is an Equal Opportunity Employer
For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy Show more details...
via New York Seasonal Jobs
schedule_type: Full-time
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York... offers a distinctive point of view and celebrates
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York... offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
Client & Service Expert:Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store. Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach. Ensure team is compliant with all clientele standards and thank you note program. Ensure all associates complete the sales training program.Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales/
Leadership Presence/Steward of Talent: Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.Responsible for assuming the SL role in manager's absence. Lead by example with the achievement of personal sales goals. Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance.
Building Brand Equity:Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.Ensure brand and operating standards are met to support brand consistency.Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales.
Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Assist SL with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets.Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
The accomplished individual will possess... Minimum 3 years management experience in a comparable retail environment. College degree preferred Prior luxury goods experience preferred.Professional sales development and exceptional interpersonal skills.Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base. Ability to analyze selling reports, identify business trends and react quickly to the needs of the business.Comfortable in making decisions and mediating conflict within a team-environment.Proficiency in windows-based software such as excel, word and outlook
Physical Requirements... Available to work store schedule, as needed, including evenings and weekends.Standing for extended periods of time.Able to safely lift boxes up to 40 pounds.Comfortable climbing ladders
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at .
BASE PAY RANGE $18.50 TO $35.00
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law Show more details...
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
Client & Service Expert:Clientele development through coaching team on proactive client outreach, and building and maintaining relationships with new clients.Partner with SL to develop business driving initiatives that build a repeat business or attract a new customer to the store. Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach. Ensure team is compliant with all clientele standards and thank you note program. Ensure all associates complete the sales training program.Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales/
Leadership Presence/Steward of Talent: Assist SL with the achievement of financial success through improvement of measurable results that positively impact the store performance.Responsible for assuming the SL role in manager's absence. Lead by example with the achievement of personal sales goals. Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business in maximized.Ability to network in the community to ensure open positions are filled efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance.
Building Brand Equity:Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.Ensure brand and operating standards are met to support brand consistency.Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to SL in order to increase customer service and sales.
Operational Excellence:Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. Assist SL with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets.Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
The accomplished individual will possess... Minimum 3 years management experience in a comparable retail environment. College degree preferred Prior luxury goods experience preferred.Professional sales development and exceptional interpersonal skills.Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base. Ability to analyze selling reports, identify business trends and react quickly to the needs of the business.Comfortable in making decisions and mediating conflict within a team-environment.Proficiency in windows-based software such as excel, word and outlook
Physical Requirements... Available to work store schedule, as needed, including evenings and weekends.Standing for extended periods of time.Able to safely lift boxes up to 40 pounds.Comfortable climbing ladders
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at .
BASE PAY RANGE $18.50 TO $35.00
Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law Show more details...
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