Most recent job postings at Internet Assigned Numbers Authority
via ZipRecruiter posted_at: 17 days agoschedule_type: Full-time
Manage the Internet Assigned Numbers Authority's (IANA) products and services that are focused towards a technically demanding audience, including the root zone management system, and supporting business processes. Implement both technical and non-technical products to deliver on IANA’s strategic and operational plans, and influence the development of associated plans. Serve as a primary... interface between users and application development teams Manage the Internet Assigned Numbers Authority's (IANA) products and services that are focused towards a technically demanding audience, including the root zone management system, and supporting business processes. Implement both technical and non-technical products to deliver on IANA’s strategic and operational plans, and influence the development of associated plans. Serve as a primary... interface between users and application development teams assisting in understanding and implementing the business processes, workflows, and information requirements of constituents. The IANA Services Manager is expected to manage delivery of their programs with development teams and across the organization as needed to ensure timely delivery.

Key Responsibilities & Duties:
• Successfully guide services from conception to launch, and manage their ongoing operation and enhancement.
• Collaborate with business stakeholders to define new service offerings and manage product roadmaps.
• Document detailed functional and data business requirements, including process flows, use cases and integration points, while identifying opportunities for refinement, and business process automation.
• Translate business requirements into technical solutions where needed.
• Prioritize and scope requirements in coordination with project teams, managers, and sponsors.
• Create process models, specifications, diagrams, and charts to clarify requirements that provide direction to operations, developers, and configurators.
• Lead representation of the business to development teams in accordance with project methodologies.
• Ensure testing and training using tools such as user stories, test scenarios, acceptance testing, and staff training.
• Build and strengthen relationships internally between IANA and their business partners.
• Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):
• Excellent attention to detail.
• Ability to create and execute project plans on time and within budget.
• Ability to effectively facilitate meetings.
• Collaborative working style and a strong team player.
• Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and the public are required.
• Ability to understand, present, and disseminate technical information to a variety of audiences.
• Knowledge of project management methodologies.
• Knowledge of business and management principles and practices.
• Ability to effectively identify and resolve project impediments.
• Ability to use good judgment to prioritize work across a variety of projects.
• Resolve complex issues in creative and effective ways while adhering to our core objectives and values.
• Capability to take a leadership role within project teams.
• Familiarity with technical parameter management (such as registry operations) an advantage.

Education and Experience Requirements:
• Bachelor’s Degree with minimum five years of related work experience.
• Product management certification or equivalent preferred.

Working Conditions & Physical Requirements:
• Willingness and ability to travel domestically and internationally as needed.
• Comfort level with an international work environment that requires availability at times outside normal business hours.
• Work is performed in a normal office environment with limited privacy and some exposure to background noise.
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• The employee may occasionally lift and/or move up to 25 pounds.
• Work location is Los Angeles
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via ZipRecruiter schedule_type: Full-time
Job Summary The Technical Services Senior Manager is responsible for technical programs that support the Internet Assigned Numbers Authority (IANA) functions. This individual will work closely with ICANN’s Information Security team to help improve the security and risk posture of IANA’s critical services by ensuring systems (including hardware, software, and applications) have effective security... safeguards. By developing and implementing appropriate Job Summary

The Technical Services Senior Manager is responsible for technical programs that support the Internet Assigned Numbers Authority (IANA) functions. This individual will work closely with ICANN’s Information Security team to help improve the security and risk posture of IANA’s critical services by ensuring systems (including hardware, software, and applications) have effective security... safeguards. By developing and implementing appropriate policies and standards, testing approaches, and managing remediation. This role is a deputy of and reports to the Director, Technical Services.

Key Responsibilities & Duties:

Security
• Develop and manage the frameworks, processes, and tools necessary for IANA to properly manage risk and to make risk-based decisions related to IANA’s activities and associated technical platforms and programs.
• Assess current business processes and technology architecture for vulnerabilities, weaknesses, and for possible upgrades or improvement.
• Communicate information security goals and influence programs effectively with other department managers within the organization. Develop periodic reporting on controls compliance and current IT risk posture.
• Facilitate test exercises to enhance IANA resiliency and meet contractual requirements, including devising exercise scenarios and tests in collaboration with other departments and vendors.
• Serve as a focal point of contact for information security both within the organization and external stakeholders.
• Stay up-to-date on information technology trends and security best practices.

Architecture
• Understand and inform the evolution of IANA technical systems.
• Provide recommendations on the structural design, including interfaces and pipelines between systems and processes. Identify gaps and opportunities for improvements.
• Advise on evolution, including opportunities for integration and simplification with other deployed systems and phasing out old systems and tools.
• Liaise with ICANN’s Engineering & IT teams on business requirements of IANA systems, including system availability and resilience.

Management
• Act as a deputy to the Director, Technical Services.

General
• Augment the capacity and capabilities of IANA's technical SMEs as an escalation point for ticket processing.
• Support significant technical project work by providing advice to internal design teams and/or lead internal project teams.
• Participate and represent the organization in community working groups as delegated.
• Coding skills are desirable but not essential.
• Creating bespoke tools to do data analysis and simple tasks will be valuable.
• Willing to learn in areas of relative weakness.

Required Knowledge, Skills, and Abilities:
• Broad knowledge and experience in Software Development; Application and Network Security, Risk Management.
• Understanding of Internet Protocols, specifically the DNS and TCP/IP networking.
• Knowledge of DNSSEC or PKI/cryptography highly desirable.
• Knowledge of GDPR, CCPA.
• Excellent verbal and written communication skills in ICANN’s working language.

Education and Experience Requirements:
• Bachelor’s Degree required, Master's Degree preferred. Study in Information Technology, Information Security, Computer Science, Engineering or a related field highly desired.
• Minimum eight (8) years of experience.
• Experience with information security frameworks such as NIST CSF, CIS, or ISO 27001.
• CISSP, CISM certifications are preferred.

Language
• Fluency, both written and spoken, in English, is required.
• ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.

Working Conditions & Physical Requirements:
• Work is performed in a normal office environment with limited privacy and some exposure to background noise.
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
• The employee may occasionally lift and/or move up to 25 pounds

Company DescriptionICANN operates the Internet's Domain Name Service (DNS), coordinates allocation and assignment of the Internet Protocol (IP) addresses, accredits generic top-level domain (gTLD) name registrars, and helps facilitate the voice of volunteers worldwide who are dedicated to keeping the Internet secure, stable and inter-operable. ICANN helps develop Internet policy globally, and is responsible for executing and implementing policies developed by the ICANN community and adopted by the ICANN Board. (For more, see www.icann.org
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via ZipRecruiter schedule_type: Full-time
Key Responsibilities & Duties: Successfully guide services from conception to launch, and manage their ongoing operation and enhancement. Collaborate with business stakeholders to define new service offerings and manage product roadmaps... Document detailed functional and data business requirements, including process flows, use cases and integration points, while identifying opportunities for refinement, and business process automation. Translate Key Responsibilities & Duties:
Successfully guide services from conception to launch, and manage their ongoing operation and enhancement.
Collaborate with business stakeholders to define new service offerings and manage product roadmaps...
Document detailed functional and data business requirements, including process flows, use cases and integration points, while identifying opportunities for refinement, and business process automation.
Translate business requirements into technical solutions where needed.
Prioritize and scope requirements in coordination with project teams, managers, and sponsors.
Create process models, specifications, diagrams, and charts to clarify requirements that provide direction to operations, developers, and configurators.
Lead representation of the business to development teams in accordance with project methodologies.
Ensure testing and training using tools such as user stories, test scenarios, acceptance testing, and staff training.
Build and strengthen relationships internally between IANA and their business partners.
Other duties as assigned or requested.
Required Knowledge, Skills, and Abilities (KSAs):
Excellent attention to detail.
Ability to create and execute project plans on time and within budget.
Ability to effectively facilitate meetings.
Collaborative working style and a strong team player.
Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors and the public are required.
Ability to understand, present, and disseminate technical information to a variety of audiences.
Knowledge of project management methodologies.
Knowledge of business and management principles and practices.
Ability to effectively identify and resolve project impediments.
Ability to use good judgment to prioritize work across a variety of projects.
Resolve complex issues in creative and effective ways while adhering to our core objectives and values.
Capability to take a leadership role within project teams.
Familiarity with technical parameter management (such as registry operations) an advantage.
Education and Experience Requirements:
Bachelor’s Degree with minimum five years of related work experience.
Product management certification or equivalent preferred.
Working Conditions & Physical Requirements:
Willingness and ability to travel domestically and internationally as needed.
Comfort level with an international work environment that requires availability at times outside normal business hours.
Work is performed in a normal office environment with limited privacy and some exposure to background noise.
While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The employee may occasionally lift and/or move up to 25 pounds
Show more details...