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https://indiacustomercare.com
indiacustomercare
Most recent job postings at indiacustomercare
via LinkedIn
posted_at: 10 hours agoschedule_type: Full-time
Role - Customer Care Executive (AXIS Bank, Whitefield, Bangalore)
Exp - Freshers (2020, 2021, 2022, 2023 PASSED OUT)
Work Location - Cogent Office, Prestige Shanthiniketan,
11th Floor, Axis Bank,
Next to Nexus, Tower B, Cresent 3,
Hoodi -Whitefield, Bangalore. 560043
https://goo.gl/maps/tHGhv9SFg98e4dvL7
Language - English & Hindi (Fluency)
Work Mode - Work from Office
Shift Timings - Day Shift (5days working)
Salary Details:-
18000 CTC
Role - Customer Care Executive (AXIS Bank, Whitefield, Bangalore)
Exp - Freshers (2020, 2021, 2022, 2023 PASSED OUT)
Work Location - Cogent Office, Prestige Shanthiniketan,
11th Floor, Axis Bank,
Next to Nexus, Tower B, Cresent 3,
Hoodi -Whitefield, Bangalore. 560043
https://goo.gl/maps/tHGhv9SFg98e4dvL7
Language - English & Hindi (Fluency)
Work Mode - Work from Office
Shift Timings - Day Shift (5days working)
Salary Details:-
18000 CTC + incentive
(Additional Extra Payout will be added Accordingly)
Spot Offer
Interview Mode - Walk-in (F2F) Show more details...
Exp - Freshers (2020, 2021, 2022, 2023 PASSED OUT)
Work Location - Cogent Office, Prestige Shanthiniketan,
11th Floor, Axis Bank,
Next to Nexus, Tower B, Cresent 3,
Hoodi -Whitefield, Bangalore. 560043
https://goo.gl/maps/tHGhv9SFg98e4dvL7
Language - English & Hindi (Fluency)
Work Mode - Work from Office
Shift Timings - Day Shift (5days working)
Salary Details:-
18000 CTC + incentive
(Additional Extra Payout will be added Accordingly)
Spot Offer
Interview Mode - Walk-in (F2F) Show more details...
via Snowflake Careers
posted_at: 5 days agoschedule_type: Full-time
Build the future of data. Join the Snowflake team.
As a Senior Customer Care Representative (CCR), you will aim to offer top-of-the-line customer service by demonstrating a high level of service aptitude and customer empathy. CCRs thrive in a culture that promotes empowerment, taking the initiative, finding solutions, collaboration, and having fun.
YOU WILL:
• Provide email, web, and phone-based end user support to Snowflake customers and partners
•
Build the future of data. Join the Snowflake team.
As a Senior Customer Care Representative (CCR), you will aim to offer top-of-the-line customer service by demonstrating a high level of service aptitude and customer empathy. CCRs thrive in a culture that promotes empowerment, taking the initiative, finding solutions, collaboration, and having fun.
YOU WILL:
• Provide email, web, and phone-based end user support to Snowflake customers and partners
• Resolve general service administration requests for account access, billing inquiries, support access, feature enablement, and other inquiries
• Leverage your product and process knowledge when engaging customers
• Clearly comprehend the issues customers present by thinking creatively on behalf of the customer
• Drive process improvement to make doing business with Snowflake easier for our customers
• Document known solutions to the internal and external knowledge base
• Provide consistent performance within a fast-paced and constantly... changing environment
YOU WILL HAVE:
• High school diploma, GED, or equivalent international degree; college degree preferred
• Minimum of 5+ years of Customer Service experience
• Strong written and verbal communication skills
• Experience in the software and technology industry
• Experience using business tools such as Slack, GSuite, CRM tools (Ex: Salesforce, Oracle, ServiceNow etc.)
• Proficient in G Suite and Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• A thirst for information and the ability to utilize a variety of resources, including search engines, websites and internal resources, and research customer requests to deliver meaningful and valuable solutions
• Excellent listening skills: capable of communicating in a fluid, back-and-forth manner that engages and invites an exchange of ideas
• The ability to probe to understand the customers’ needs in full detail
• Proactive relationship building with immediate colleagues and those in related disciplines
• Forward-thinking mentality: the ability to solve immediate issues and anticipate future issues
• The ability to communicate effectively with people at all levels
• Strong analytical and problem-solving skills
• The ability to think outside the box in determining possible solutions
• The ability to work as part of a team and on their own initiative
NICE TO HAVES:
• Prior experience in a Customer Support function for an Enterprise Application Software or SaaS environment is highly desired
• Practical experience with Salesforce Service Cloud
• Basic understanding of SQL
• A keen eye for process improvement toward improved Customer Experience (CX Show more details...
As a Senior Customer Care Representative (CCR), you will aim to offer top-of-the-line customer service by demonstrating a high level of service aptitude and customer empathy. CCRs thrive in a culture that promotes empowerment, taking the initiative, finding solutions, collaboration, and having fun.
YOU WILL:
• Provide email, web, and phone-based end user support to Snowflake customers and partners
• Resolve general service administration requests for account access, billing inquiries, support access, feature enablement, and other inquiries
• Leverage your product and process knowledge when engaging customers
• Clearly comprehend the issues customers present by thinking creatively on behalf of the customer
• Drive process improvement to make doing business with Snowflake easier for our customers
• Document known solutions to the internal and external knowledge base
• Provide consistent performance within a fast-paced and constantly... changing environment
YOU WILL HAVE:
• High school diploma, GED, or equivalent international degree; college degree preferred
• Minimum of 5+ years of Customer Service experience
• Strong written and verbal communication skills
• Experience in the software and technology industry
• Experience using business tools such as Slack, GSuite, CRM tools (Ex: Salesforce, Oracle, ServiceNow etc.)
• Proficient in G Suite and Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• A thirst for information and the ability to utilize a variety of resources, including search engines, websites and internal resources, and research customer requests to deliver meaningful and valuable solutions
• Excellent listening skills: capable of communicating in a fluid, back-and-forth manner that engages and invites an exchange of ideas
• The ability to probe to understand the customers’ needs in full detail
• Proactive relationship building with immediate colleagues and those in related disciplines
• Forward-thinking mentality: the ability to solve immediate issues and anticipate future issues
• The ability to communicate effectively with people at all levels
• Strong analytical and problem-solving skills
• The ability to think outside the box in determining possible solutions
• The ability to work as part of a team and on their own initiative
NICE TO HAVES:
• Prior experience in a Customer Support function for an Enterprise Application Software or SaaS environment is highly desired
• Practical experience with Salesforce Service Cloud
• Basic understanding of SQL
• A keen eye for process improvement toward improved Customer Experience (CX Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
LOCATION: MUMBAI, MAHARASHTRA
Roles and Responsibilities
• Handling customer queries across different touchpoints
• Acknowledging and timely resolving customer complaints
• Coordinating with internal teams to close customer issues
• Be knowledgeable and support customers across the purchase
• Meeting established customer service KPIs, metrics, and goals
Candidate Profile
• Bachelor's degree from a reputed college or university
• Minimum
LOCATION: MUMBAI, MAHARASHTRA
Roles and Responsibilities
• Handling customer queries across different touchpoints
• Acknowledging and timely resolving customer complaints
• Coordinating with internal teams to close customer issues
• Be knowledgeable and support customers across the purchase
• Meeting established customer service KPIs, metrics, and goals
Candidate Profile
• Bachelor's degree from a reputed college or university
• Minimum 2+ years work experience in a customer service role
• Experience in an e-commerce environment is strongly preferred
• Strong oral and written communication skills
• Ability to listen, de-escalate, and solve customer problems
• Ability to multi-task, manage time, and prioritize tasks
Job Benefits & Perks
• Salary at par with industry standards
• Health insurance and benefits Show more details...
Roles and Responsibilities
• Handling customer queries across different touchpoints
• Acknowledging and timely resolving customer complaints
• Coordinating with internal teams to close customer issues
• Be knowledgeable and support customers across the purchase
• Meeting established customer service KPIs, metrics, and goals
Candidate Profile
• Bachelor's degree from a reputed college or university
• Minimum 2+ years work experience in a customer service role
• Experience in an e-commerce environment is strongly preferred
• Strong oral and written communication skills
• Ability to listen, de-escalate, and solve customer problems
• Ability to multi-task, manage time, and prioritize tasks
Job Benefits & Perks
• Salary at par with industry standards
• Health insurance and benefits Show more details...
via NatWest Group Careers
posted_at: 3 days agoschedule_type: Full-time
Join us as a Customer Service & Operations Associate
• In this customer centric role, we’ll look to you as the first point of contact to provide outstanding service to our customers
• Joining our Reconciliation & Investigations team, you’ll be helping the bank to achieve its goals by dealing with all customer queries through to completion
• Hone your organisational and problem-solving skills, in an environment where we’re dedicated to
Join us as a Customer Service & Operations Associate
• In this customer centric role, we’ll look to you as the first point of contact to provide outstanding service to our customers
• Joining our Reconciliation & Investigations team, you’ll be helping the bank to achieve its goals by dealing with all customer queries through to completion
• Hone your organisational and problem-solving skills, in an environment where we’re dedicated to your professional development
• We're offering this role at associate level
What you'll do
As a Customer Service & Operations Associate in Reconciliation & Investigations, you’ll be providing a proactive service to make sure our customers meet all of their financial arrangements. You’ll educate them in the different ways they can bank with us, supporting them in choosing the right service options for their personal needs. In addition, we’ll look to you to support the financial planning business through the production of accurate management information... and accounts.
You’ll also be:
• Taking responsibility for the administration and reconciliation of sales figures for all deposit trackers and for the maturity process of deposit trackers, including all reporting and communication to the relevant departments
• Making sure that early encashment and deceased cases are processed accurately
• Making sure that all client letters are issued with relevant guidelines and in-line with the terms and conditions of the tracker bonds
• Dealing with requests relating to tracker bonds and making sure that these are completed in a timely manner and within internal and regulatory guidelines
The skills you'll need
To be successful in this role, you’ll need experience of working in the financial services industry, coupled with good planning and organisational skills and the ability to deliver to deadlines. We’ll also expect you to have the ability to work well as part of a team.
You’ll also need:
• Experience in providing a dedicated support to a regulated sales team
• Good numerical skills, excellent problem-solving skills and the ability to maintain high levels of attention to detail
• Good knowledge of Microsoft Office, especially Excel
• An understanding of regulatory requirements and procedures, and technical knowledge of relevant products
• Knowledge of regulation and compliance, such as data protection, money laundering and financial services authority regulations
• Detailed knowledge of the financial services product range Show more details...
• In this customer centric role, we’ll look to you as the first point of contact to provide outstanding service to our customers
• Joining our Reconciliation & Investigations team, you’ll be helping the bank to achieve its goals by dealing with all customer queries through to completion
• Hone your organisational and problem-solving skills, in an environment where we’re dedicated to your professional development
• We're offering this role at associate level
What you'll do
As a Customer Service & Operations Associate in Reconciliation & Investigations, you’ll be providing a proactive service to make sure our customers meet all of their financial arrangements. You’ll educate them in the different ways they can bank with us, supporting them in choosing the right service options for their personal needs. In addition, we’ll look to you to support the financial planning business through the production of accurate management information... and accounts.
You’ll also be:
• Taking responsibility for the administration and reconciliation of sales figures for all deposit trackers and for the maturity process of deposit trackers, including all reporting and communication to the relevant departments
• Making sure that early encashment and deceased cases are processed accurately
• Making sure that all client letters are issued with relevant guidelines and in-line with the terms and conditions of the tracker bonds
• Dealing with requests relating to tracker bonds and making sure that these are completed in a timely manner and within internal and regulatory guidelines
The skills you'll need
To be successful in this role, you’ll need experience of working in the financial services industry, coupled with good planning and organisational skills and the ability to deliver to deadlines. We’ll also expect you to have the ability to work well as part of a team.
You’ll also need:
• Experience in providing a dedicated support to a regulated sales team
• Good numerical skills, excellent problem-solving skills and the ability to maintain high levels of attention to detail
• Good knowledge of Microsoft Office, especially Excel
• An understanding of regulatory requirements and procedures, and technical knowledge of relevant products
• Knowledge of regulation and compliance, such as data protection, money laundering and financial services authority regulations
• Detailed knowledge of the financial services product range Show more details...
via WorkIndia.in
posted_at: 3 days agoschedule_type: Full-time
Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Domestic, Inbound, International | Languages : English, Hindi
More info about this Customer Care Executive Job:
1. How much salary can I expect for this role?
Ans. WELSPUN INDIA LIMITED will provide a salary in the range of 16000 INR to 21000 INR. The exact salary will be decided based on your skills, experience and interview performance.
2.
Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Domestic, Inbound, International | Languages : English, Hindi
More info about this Customer Care Executive Job:
1. How much salary can I expect for this role?
Ans. WELSPUN INDIA LIMITED will provide a salary in the range of 16000 INR to 21000 INR. The exact salary will be decided based on your skills, experience and interview performance.
2. What are the educational requirements for this job?
Ans. WELSPUN INDIA LIMITED expects the desired candidate to have the following educational requirement: 12th Pass.
3. Is this a work from home job or a work from office job?
Ans. This is a work from office job.
4. Is there a gender requirement for this job?
Ans. No, there is no gender requirement, both male and female candidates can apply for this job.
5. Are there any unique skills required for this job?
Ans. WELSPUN INDIA LIMITED expects the candidate to have the... following skills: Domestic, English, Hindi, Inbound, International.
6. How much experience is required for this job?
Ans. This job does not have any experience requirement. Both, people aiming to start their career and seasoned professionals can apply for this job.
7. Where is the job located?
Ans. The candidate will be expected to come to the following locality to work: Delhi gurugram Noida.
8. What are the timings of this job?
Ans. WELSPUN INDIA LIMITED expects the candidate to work for the following hours: 09:30 am - 6:30pm | Monday to Saturday Show more details...
More info about this Customer Care Executive Job:
1. How much salary can I expect for this role?
Ans. WELSPUN INDIA LIMITED will provide a salary in the range of 16000 INR to 21000 INR. The exact salary will be decided based on your skills, experience and interview performance.
2. What are the educational requirements for this job?
Ans. WELSPUN INDIA LIMITED expects the desired candidate to have the following educational requirement: 12th Pass.
3. Is this a work from home job or a work from office job?
Ans. This is a work from office job.
4. Is there a gender requirement for this job?
Ans. No, there is no gender requirement, both male and female candidates can apply for this job.
5. Are there any unique skills required for this job?
Ans. WELSPUN INDIA LIMITED expects the candidate to have the... following skills: Domestic, English, Hindi, Inbound, International.
6. How much experience is required for this job?
Ans. This job does not have any experience requirement. Both, people aiming to start their career and seasoned professionals can apply for this job.
7. Where is the job located?
Ans. The candidate will be expected to come to the following locality to work: Delhi gurugram Noida.
8. What are the timings of this job?
Ans. WELSPUN INDIA LIMITED expects the candidate to work for the following hours: 09:30 am - 6:30pm | Monday to Saturday Show more details...
via LinkedIn
posted_at: 13 hours agoschedule_type: Full-time
We are hiring Customer Care Executives at IndiaMART InterMESH Limited i.e India's Largest B2B Ecommerce Marketplace.
Position - Executive / Sr. Executive Location - Noida Vertical - Client Servicing Qualification - MBA with 0-4 years experience or Graduate with minimum 1-6 year experience in Tele Calling / Inside Sales.
Apply if you have 70% in your 10th and 12th. Salary - 3 to 3.6 LPA CTC + Earn attractive incentives every month. Industry leading
We are hiring Customer Care Executives at IndiaMART InterMESH Limited i.e India's Largest B2B Ecommerce Marketplace.
Position - Executive / Sr. Executive Location - Noida Vertical - Client Servicing Qualification - MBA with 0-4 years experience or Graduate with minimum 1-6 year experience in Tele Calling / Inside Sales.
Apply if you have 70% in your 10th and 12th. Salary - 3 to 3.6 LPA CTC + Earn attractive incentives every month. Industry leading benefits like weekly salary disbursal, health benefits, on the job learning programs, sponsored higher education to name a few. We are the nations largest B2B marketplace, with our bleeding edge, indigenously developed, matchmaking algorithm we cater to over 15 Cr buyers and 1.5Lakh+ paying sellers on our platform. Join our team to be on the fast-track of your Professional career, learn and earn with the best minds across the nation. Show more details...
Position - Executive / Sr. Executive Location - Noida Vertical - Client Servicing Qualification - MBA with 0-4 years experience or Graduate with minimum 1-6 year experience in Tele Calling / Inside Sales.
Apply if you have 70% in your 10th and 12th. Salary - 3 to 3.6 LPA CTC + Earn attractive incentives every month. Industry leading benefits like weekly salary disbursal, health benefits, on the job learning programs, sponsored higher education to name a few. We are the nations largest B2B marketplace, with our bleeding edge, indigenously developed, matchmaking algorithm we cater to over 15 Cr buyers and 1.5Lakh+ paying sellers on our platform. Join our team to be on the fast-track of your Professional career, learn and earn with the best minds across the nation. Show more details...
via Intellijobs.ai
posted_at: 5 days agoschedule_type: Full-time
Customer Care Executive - Work From Home
We are looking for a Customer Care Executive who will be responsible for promoting and selling our e-commerce website and app builder platform to potential clients. This is a work-from-home position with a flexible schedule, offering a passive income source of 30% commission on all sales with renewal, without any target.
Responsibilities :
- Build relationships with potential clients and help them understand
Customer Care Executive - Work From Home
We are looking for a Customer Care Executive who will be responsible for promoting and selling our e-commerce website and app builder platform to potential clients. This is a work-from-home position with a flexible schedule, offering a passive income source of 30% commission on all sales with renewal, without any target.
Responsibilities :
- Build relationships with potential clients and help them understand the benefits of the Intelikart platform.
- Promote and sell our e-commerce website and app builder platform to potential clients.
- Assist clients with onboarding and provide ongoing support as needed.
- Provide regular updates and reports to the management team regarding your progress and any potential opportunities or challenges
Requirements :
- Experience in channel sales, business development, or similar role.
- Excellent communication and interpersonal skills.
- Self-motivated, goal-oriented, and able to work... independently.
- Strong knowledge of e-commerce platforms.
- Proficient with using technology and able to learn new software quickly.
Benefits :
- Work from home with a flexible schedule.
- Earn a competitive commission of 30% on all sales with renewal.
- No fixed targets or sales quotas, making it an ideal passive income source.
- Opportunities for growth and advancement within the company.
If you are a motivated individual with a passion for e-commerce and website development, we encourage you to apply for this exciting opportunity to join our team as a Channel Partner Show more details...
We are looking for a Customer Care Executive who will be responsible for promoting and selling our e-commerce website and app builder platform to potential clients. This is a work-from-home position with a flexible schedule, offering a passive income source of 30% commission on all sales with renewal, without any target.
Responsibilities :
- Build relationships with potential clients and help them understand the benefits of the Intelikart platform.
- Promote and sell our e-commerce website and app builder platform to potential clients.
- Assist clients with onboarding and provide ongoing support as needed.
- Provide regular updates and reports to the management team regarding your progress and any potential opportunities or challenges
Requirements :
- Experience in channel sales, business development, or similar role.
- Excellent communication and interpersonal skills.
- Self-motivated, goal-oriented, and able to work... independently.
- Strong knowledge of e-commerce platforms.
- Proficient with using technology and able to learn new software quickly.
Benefits :
- Work from home with a flexible schedule.
- Earn a competitive commission of 30% on all sales with renewal.
- No fixed targets or sales quotas, making it an ideal passive income source.
- Opportunities for growth and advancement within the company.
If you are a motivated individual with a passion for e-commerce and website development, we encourage you to apply for this exciting opportunity to join our team as a Channel Partner Show more details...
via Job Hai
posted_at: 4 days agoschedule_type: Full-time
• Providing customers with information on products, services & offers
• Take calls from customers and do outbound calling
• Identifying customer needs
• Taking customer calls and solving queries
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience of experience.
More about this Customer Care Service job
Please go through the FAQs to get all answers related to the given Customer Care Service
• Providing customers with information on products, services & offers
• Take calls from customers and do outbound calling
• Identifying customer needs
• Taking customer calls and solving queries
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience of experience.
More about this Customer Care Service job
Please go through the FAQs to get all answers related to the given Customer Care Service job
• What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 12,000 - 16,000 per month that depends on your interview. It's a Full Time job in Mumbai.
• How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 5 working days.
• Are there any charges applicable while applying or joining this... Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Asmaa Digital India Pvt. Ltd..
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 99 Customer Care Service at Asmaa Digital India Pvt. Ltd.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Rotational Shift.
Candidates can call HR for more info Show more details...
• Take calls from customers and do outbound calling
• Identifying customer needs
• Taking customer calls and solving queries
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience of experience.
More about this Customer Care Service job
Please go through the FAQs to get all answers related to the given Customer Care Service job
• What is the eligibility criteria to apply for this Customer Care Service job?
Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 12,000 - 16,000 per month that depends on your interview. It's a Full Time job in Mumbai.
• How many working days are there for this Customer Care Service job?
Ans: This Customer Care Service job will have 5 working days.
• Are there any charges applicable while applying or joining this... Customer Care Service job?
Ans: No, there is no fee applicable for applying this Customer Care Service job and during the employment with the company, i.e., Asmaa Digital India Pvt. Ltd..
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Customer Care Service role?
Ans: There is an immediate opening of 99 Customer Care Service at Asmaa Digital India Pvt. Ltd.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Customer Care Service job?
Ans: This Customer Care Service job has Rotational Shift.
Candidates can call HR for more info Show more details...
via SmartRecruiters Job Search
posted_at: 27 days agoschedule_type: Full-time
Company Description
Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.
Its 1,610 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness, and transparency.
To support
Company Description
Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.
Its 1,610 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness, and transparency.
To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry!
Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).
www.believe.com
Ready to #setthetone with Believe?
Job Description
Believe is looking for a Customer Care & Representative, based in Mumbai
Integrated into the Customer Care & Support department, you will be the main point of contact of our customers in ASIA... (Producers, Labels, Artists) to solve their issues and requests.
Your main role and responsibilities are:
• Solve Artists & Labels operational issues on artistic content, payment of royalties, reporting, management of copyright in compliance with our - SLAs and top quality communication
• Maintain high customer satisfaction
• Onboard and train Artists and Labels on Believe internal tools
• Contribute to the Support knowledge bases to improve the autonomy of our clients
• Maintain a regular and close communication with Sales teams
• Interact with Believe back office teams: Finance, Content, Product, Contracts & Rights
Qualifications
• At least 1 year experience of online customer service
• Good communication skills with Care, Respect, Empathy
• Problem solving mindset
• Product knowledge
• Passionate about technology
• Fluent in English
Additional Information
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies
Apply: Interested applications can email in their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636 Show more details...
Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.
Its 1,610 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness, and transparency.
To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry!
Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).
www.believe.com
Ready to #setthetone with Believe?
Job Description
Believe is looking for a Customer Care & Representative, based in Mumbai
Integrated into the Customer Care & Support department, you will be the main point of contact of our customers in ASIA... (Producers, Labels, Artists) to solve their issues and requests.
Your main role and responsibilities are:
• Solve Artists & Labels operational issues on artistic content, payment of royalties, reporting, management of copyright in compliance with our - SLAs and top quality communication
• Maintain high customer satisfaction
• Onboard and train Artists and Labels on Believe internal tools
• Contribute to the Support knowledge bases to improve the autonomy of our clients
• Maintain a regular and close communication with Sales teams
• Interact with Believe back office teams: Finance, Content, Product, Contracts & Rights
Qualifications
• At least 1 year experience of online customer service
• Good communication skills with Care, Respect, Empathy
• Problem solving mindset
• Product knowledge
• Passionate about technology
• Fluent in English
Additional Information
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies
Apply: Interested applications can email in their resumes at chandani.veera@believe.com or reach out to us at +91 9987373636 Show more details...
via Dow Corporate
posted_at: 6 days agoschedule_type: Full-time
Dow Inc. is hiring a Customer Service Specialist to work in Mumbai (IND). Click here to learn more about this and other opportunities at Dow today.
Dow Inc. is hiring a Customer Service Specialist to work in Mumbai (IND). Click here to learn more about this and other opportunities at Dow today.
Show more details...
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