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internationalteflacademy
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Newest job postings for internationalteflacademy
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posted_at: 21 days agoschedule_type: Full-time
Your Job as an Admissions Advisor
Do you love to travel and want to help others explore the world...
Have you taught abroad or lived abroad before?
Do you want to help others get TEFL certified so they can have a fantastic experience teaching abroad or teaching online? - Yes? Great! Apply to be an ITA Admissions Advisor!
Work Hours: 40 hours a week
Monday - Friday: or 9am-6pm CST
Your Location: This position is remote in any US state or territory
Your Job as an Admissions Advisor
Do you love to travel and want to help others explore the world...
Have you taught abroad or lived abroad before?
Do you want to help others get TEFL certified so they can have a fantastic experience teaching abroad or teaching online? - Yes? Great! Apply to be an ITA Admissions Advisor!
Work Hours: 40 hours a week
Monday - Friday: or 9am-6pm CST
Your Location: This position is remote in any US state or territory or you can work in our Chicago office if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA.
Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park.
WHO ARE WE?
International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes the past 4 years in a row. In 2023, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the 4th time in fiveyears that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here.
We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80+ countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world.
As the worldwide leader in the field of TEFL, we provide:
• Pre-enrollment information and personalized guidance from expert advisors,
• The Gold Standard in TEFL training and certification,
• Lifetime job search guidance - online and worldwide,
• Alumni community & peer engagement,
• Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn.
Company Culture: We are committed to changing people's lives by providing them an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor.
Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we all had to work from home. Still, we have continued to enjoy team fun events and we have focused on building open communication within our team.
The Team You Will Join: ITA has 35 full-time staff members and 35 part-time Instructors living around the US. We have a remote lifestyle with a third of full-time staff in the Chicago area.
To learn more about our team and our company, read our VISION STATEMENT and MEET THE STAFF.
ADMISSIONS ADVISOR DUTIES
This position is a sales-oriented commission job, but you are also an advisor and, in some ways, even a life coach. You won't be selling widgets, copy machines, or cell phones. You will be selling the life-changing adventure of living abroad and the top-quality training that enables people to achieve their goal of living and traveling abroad as an English teacher. You will also be selling the security of gaining a life-long certification and job search support that enables people from all walks of life to teach English abroad and online.
Your job is to enroll people into our school.Classes and services we provide are:
• TEFL Certification for professional employment abroad. These classes are equivalent to 9 credits at a university consisting of at least 100 hours of classwork, 6 hours of student teaching. Delivery models: We provide training in a 4-week in-person class in 20 cities worldwide, 4-weeks live online or 11-weeks part time online. This comes with lifetime job assistance around the world for our graduates. The majority of our students become TEFL Certified to be able to teach English in foreign countries.
• Continuing Education: Specialty Classes over two or four weeks online on a variety of topics
• Culture Courses: Online classes for better orientation and assimilation into a new country.
• Guaranteed Job Placement Programs: For those who want the extra support and services for landing a job in specific countries. This is a fee based program above the free lifetime job assistance that comes with the professional TEFL Certification classes.
• Language Classes and Student Visas: Year long studies in language classes that also provide Student Visas which allow legal work in that country, this is where work permits are not accessible.
• New classes and services to come as we continually expand to the needs of our students.
Educating Your Students. You will work with prospective TEFL class students who have contacted us regarding their interest in teaching English. Your primary job will be to educate them on the market for teaching English online and abroad, their options for places to teach based on their personal qualifications, and helping them choose which ITA TEFL course best suits their individual needs and circumstances. You are paid based on their enrollment into our courses.
Providing Personal Guidance. You will be speaking and corresponding with 35-50 new people every week and registering over 20 new students a month. You will need to be very thorough in explaining the different options for working in 50-60 different countries. You will become an expert in understanding the worldwide job market for English teachers, including matters like visas, hiring requirements, salaries, and start-up costs. All advisors receive extensive training so that you are prepared to discuss these matters accurately with your students.
Personal Communication Skills are Key. You will spend the bulk of your time corresponding with prospective students through phone calls, text, email, and webinar presentations. A typical student takes 1-4 weeks to decide to enroll in a TEFL course, but many take several months. You may correspond 4-10 times with prospective students to educate them, guide them as they make a realistic plan, and help them to select the appropriate TEFL class. You will also need to have strong communication with your colleagues when providing coverage for other advisors, working on unique student situations, and contributing to company-wide initiatives.
Other Projects & Initiatives. Advisors work together to develop Admissions' best practices, improve departmental policies, design performance-based contests, give each other feedback, and improve the service we provide our students. As you settle in, there will also be opportunities to serve on committees and project teams.
Presentations. All advisors pitch in to present our live webinars. You may also be asked to lead a training for your colleagues.
Job Requirements
• International travel / living experience. You must have lived abroad consecutively for AT LEAST 6 months to be considered for this position. Everyone in our company has lived and traveled abroad extensively. That's the club you're joining to work here. Teaching English abroad, studying abroad, working abroad, volunteering abroad, serving in the military, Peace Corps, or living in various countries growing up - these are examples of the type of international experience we seek.
• You must possess at least two years of experience working in a professional work environment. This experience can include your experience teaching abroad.
• Goal & Success Driven. Sales requires an internal drive for success and continuous improvement.
• Coachable: This position takes dedication to learn and continuously improve. Those who can be coached are those who exceed in the role and company.
• Enthusiastic: High energy and positive demeanor to your prospective students who want to take a chance to live abroad is a must.
• Excellent communication skills are required. You will spend several hours a day on the phone, texting, and responding to emails.
• Highly organized and efficient. You must be well-organized with great attention to detail as you'll be managing thousands of prospective students, collecting tuition, and making sure they have what they need to start their class.
• Comfortable with technology. ITA will provide you with state-of-the-art tools and training, but you will struggle in this position if you are not comfortable with technology.
• Team player. We seek team members who are committed to contributing to the company's growth in addition to meeting and exceeding their personal goals.
• Commitment. You must be eager to put in the time, energy, and commitment to be great at your job. We are looking for self-driven people who have grit and relish the learning and hard work required to become an exceptional Admissions Advisor.
• Preferred Skills and Experience: TEFL Certified; taught English abroad; experience in sales, recruiting, or presenting; familiarity with Hubspot and Salesforce software. Due to the nature of the hundreds of applicants for this position, those with sales and recruiting work experience may have a higher likelihood of receiving an interview so selling yourself in your coverletter and resume is your first step to get your foot in the door if you do not have this work history.
• A college degree is not necessary for this position. Formal training and relevant work experience will be taken into account.
Compensation & Benefits
Note: This is a commission and incentive based position.
Compensation: If we hire you, it's because you are a great fit and will excel. Working on commission isn't for everyone, but good compensation is there for those who work hard to fulfill the job responsibilities and serve prospective students. Follow our training and advice, and you will make your commission on track.
Typical Annual Compensation
Year 1 earnings: $55,000-60,000.
The first 6 months will have a monthly base of $ 2,083 plus $1,000 additional training bonus after the first month. Commissions will be at 11% of earned revenue.
After 6 months, the monthly base is eliminated and commission increases to 19% of earned revenue. There is an additional $1,000 dollars that can be earned each month by hitting monthly and quarterly incentives.
Typical earnings: Most advisors in their second year earn between $64,000-$74,000 with commission and incentives. Those in the top half of the Admissions team make $75,000-$88,000.
Monthly revenues and commission can fluctuate above or below the average due to seasonality but are fairly consistent throughout the year.
Insurance: Medical/Dental starts on the first day of employment with a co-pay.
Time Off: 4 weeks in the first year! Really. You'll receive 10 vacation days and 10 personal days off year one, increasing each year after that. Vacation time increases annually so our veteran staff members have earned up to seven weeks off per year.
We want our employees to be able to take time away and do what they love: travel!
Sick Days: 10 paid sick days per year paid based on your average daily wage over the last 90 days. If you are sick, stay home and get well (even if you are virtual). You will be paid a fixed amount for the day since you are unable to work.
Maternity and Paternity leave: 12 weeks total leave annually, of which eight weeks are fully paid, and four additional optional weeks are unpaid. Get some sleep, take care of that baby, and send us pictures. If you aren't having kids now, we hope you will be working with us years down the road when you may appreciate this policy.
Performance-Based Contests: We all love healthy competition and we regularly run contests for the admissions team. Recent prizes include gift cards, gadgets, and cocktail kits.
Open-Book Management & Gain Share: We take great pride in the quality of services that our team provides for our students and in building a great company. We review our company financials weekly, educate our staff on running the business, and reward them with a portion of the profits quarterly and annually.Initial job training: Weeks 1 & 2: The first two weeks of the job encompass an intensive sales and advising training regimen. The next 3 months: After initial training, you'll receive continued support and guidance from another advisor who will serve as your mentor for three months, weekly training with the rest of the Admissions team, and regular 1:1 meetings with your manager throughout your career with ITA.
Continuous Training: All staff have ongoing training with their manager and peers and have opportunities to participate in external training.
Other Support
Marketing: Your prospective students have inquired about our classes and services driven by our marketing team. These are all prequalified prospects distributed to you daily in an equal round robin automation. You typically receive 160 to 200 new enquires a month. Email marketing, automation, webinars, brochures, videos, etc are created by our marketing and technology teams. Technology: You are trained with our CRM (Customer Relations Manement) system in Hubspot and Salesforce to manage the database of thousands of enquires per advisor.
To Apply
You must apply for this position through the International TEFL Academy website using the link below. We will not take your phone calls or emails about the position unless we contact you for an initial interview. If you call us we will mark it against you. Your application will require:
• Resume (Word or pdf) - please include your name in the title of the digital document. Example: Steven Smith Resume and Coverletter - ITA Admissions.
• Cover letter addressing:
• Why do you want to work at ITA?
• Why are you interested in a sales/advising position?
• If sales experience, describe your experience in sales, recruitment and success.
• Countries lived, worked, studied, and traveled.
• Tell us why travel is important and how you would love to talk to people about seeing the world. Sell us on your passion and writing skills.
• When you can start if hired.
• Best phone number and time to reach you for a call.
• Please tell us which job site you found us on or if a friend referred you.
Note 1: Our recruiting platform prompts you to "upload your resume" but does not state that you must upload a "cover letter." That is a limitation of the platform. A cover letter is still required. We will not reply to any candidate without a cover letter. Convince us to interview you.
Note 2: We do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive many applications for this position and it is a significant process to evaluate each candidate.
Then What Happens?
Once your application is submitted, we will reach out to you if you are selected to move forward. So, please check your email and voicemail frequently. If you are not selected in this process, don't worry, we will keep your resume on file for other potential future positions that could be a good match.
Here at International TEFL Academy, as global citizens, we recognize that diversity, equity and inclusion are vital to the culture of our organization. International TEFL Academy is an equal opportunity workplace Show more details...
Do you love to travel and want to help others explore the world...
Have you taught abroad or lived abroad before?
Do you want to help others get TEFL certified so they can have a fantastic experience teaching abroad or teaching online? - Yes? Great! Apply to be an ITA Admissions Advisor!
Work Hours: 40 hours a week
Monday - Friday: or 9am-6pm CST
Your Location: This position is remote in any US state or territory or you can work in our Chicago office if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA.
Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park.
WHO ARE WE?
International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes the past 4 years in a row. In 2023, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the 4th time in fiveyears that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here.
We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80+ countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world.
As the worldwide leader in the field of TEFL, we provide:
• Pre-enrollment information and personalized guidance from expert advisors,
• The Gold Standard in TEFL training and certification,
• Lifetime job search guidance - online and worldwide,
• Alumni community & peer engagement,
• Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn.
Company Culture: We are committed to changing people's lives by providing them an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor.
Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we all had to work from home. Still, we have continued to enjoy team fun events and we have focused on building open communication within our team.
The Team You Will Join: ITA has 35 full-time staff members and 35 part-time Instructors living around the US. We have a remote lifestyle with a third of full-time staff in the Chicago area.
To learn more about our team and our company, read our VISION STATEMENT and MEET THE STAFF.
ADMISSIONS ADVISOR DUTIES
This position is a sales-oriented commission job, but you are also an advisor and, in some ways, even a life coach. You won't be selling widgets, copy machines, or cell phones. You will be selling the life-changing adventure of living abroad and the top-quality training that enables people to achieve their goal of living and traveling abroad as an English teacher. You will also be selling the security of gaining a life-long certification and job search support that enables people from all walks of life to teach English abroad and online.
Your job is to enroll people into our school.Classes and services we provide are:
• TEFL Certification for professional employment abroad. These classes are equivalent to 9 credits at a university consisting of at least 100 hours of classwork, 6 hours of student teaching. Delivery models: We provide training in a 4-week in-person class in 20 cities worldwide, 4-weeks live online or 11-weeks part time online. This comes with lifetime job assistance around the world for our graduates. The majority of our students become TEFL Certified to be able to teach English in foreign countries.
• Continuing Education: Specialty Classes over two or four weeks online on a variety of topics
• Culture Courses: Online classes for better orientation and assimilation into a new country.
• Guaranteed Job Placement Programs: For those who want the extra support and services for landing a job in specific countries. This is a fee based program above the free lifetime job assistance that comes with the professional TEFL Certification classes.
• Language Classes and Student Visas: Year long studies in language classes that also provide Student Visas which allow legal work in that country, this is where work permits are not accessible.
• New classes and services to come as we continually expand to the needs of our students.
Educating Your Students. You will work with prospective TEFL class students who have contacted us regarding their interest in teaching English. Your primary job will be to educate them on the market for teaching English online and abroad, their options for places to teach based on their personal qualifications, and helping them choose which ITA TEFL course best suits their individual needs and circumstances. You are paid based on their enrollment into our courses.
Providing Personal Guidance. You will be speaking and corresponding with 35-50 new people every week and registering over 20 new students a month. You will need to be very thorough in explaining the different options for working in 50-60 different countries. You will become an expert in understanding the worldwide job market for English teachers, including matters like visas, hiring requirements, salaries, and start-up costs. All advisors receive extensive training so that you are prepared to discuss these matters accurately with your students.
Personal Communication Skills are Key. You will spend the bulk of your time corresponding with prospective students through phone calls, text, email, and webinar presentations. A typical student takes 1-4 weeks to decide to enroll in a TEFL course, but many take several months. You may correspond 4-10 times with prospective students to educate them, guide them as they make a realistic plan, and help them to select the appropriate TEFL class. You will also need to have strong communication with your colleagues when providing coverage for other advisors, working on unique student situations, and contributing to company-wide initiatives.
Other Projects & Initiatives. Advisors work together to develop Admissions' best practices, improve departmental policies, design performance-based contests, give each other feedback, and improve the service we provide our students. As you settle in, there will also be opportunities to serve on committees and project teams.
Presentations. All advisors pitch in to present our live webinars. You may also be asked to lead a training for your colleagues.
Job Requirements
• International travel / living experience. You must have lived abroad consecutively for AT LEAST 6 months to be considered for this position. Everyone in our company has lived and traveled abroad extensively. That's the club you're joining to work here. Teaching English abroad, studying abroad, working abroad, volunteering abroad, serving in the military, Peace Corps, or living in various countries growing up - these are examples of the type of international experience we seek.
• You must possess at least two years of experience working in a professional work environment. This experience can include your experience teaching abroad.
• Goal & Success Driven. Sales requires an internal drive for success and continuous improvement.
• Coachable: This position takes dedication to learn and continuously improve. Those who can be coached are those who exceed in the role and company.
• Enthusiastic: High energy and positive demeanor to your prospective students who want to take a chance to live abroad is a must.
• Excellent communication skills are required. You will spend several hours a day on the phone, texting, and responding to emails.
• Highly organized and efficient. You must be well-organized with great attention to detail as you'll be managing thousands of prospective students, collecting tuition, and making sure they have what they need to start their class.
• Comfortable with technology. ITA will provide you with state-of-the-art tools and training, but you will struggle in this position if you are not comfortable with technology.
• Team player. We seek team members who are committed to contributing to the company's growth in addition to meeting and exceeding their personal goals.
• Commitment. You must be eager to put in the time, energy, and commitment to be great at your job. We are looking for self-driven people who have grit and relish the learning and hard work required to become an exceptional Admissions Advisor.
• Preferred Skills and Experience: TEFL Certified; taught English abroad; experience in sales, recruiting, or presenting; familiarity with Hubspot and Salesforce software. Due to the nature of the hundreds of applicants for this position, those with sales and recruiting work experience may have a higher likelihood of receiving an interview so selling yourself in your coverletter and resume is your first step to get your foot in the door if you do not have this work history.
• A college degree is not necessary for this position. Formal training and relevant work experience will be taken into account.
Compensation & Benefits
Note: This is a commission and incentive based position.
Compensation: If we hire you, it's because you are a great fit and will excel. Working on commission isn't for everyone, but good compensation is there for those who work hard to fulfill the job responsibilities and serve prospective students. Follow our training and advice, and you will make your commission on track.
Typical Annual Compensation
Year 1 earnings: $55,000-60,000.
The first 6 months will have a monthly base of $ 2,083 plus $1,000 additional training bonus after the first month. Commissions will be at 11% of earned revenue.
After 6 months, the monthly base is eliminated and commission increases to 19% of earned revenue. There is an additional $1,000 dollars that can be earned each month by hitting monthly and quarterly incentives.
Typical earnings: Most advisors in their second year earn between $64,000-$74,000 with commission and incentives. Those in the top half of the Admissions team make $75,000-$88,000.
Monthly revenues and commission can fluctuate above or below the average due to seasonality but are fairly consistent throughout the year.
Insurance: Medical/Dental starts on the first day of employment with a co-pay.
Time Off: 4 weeks in the first year! Really. You'll receive 10 vacation days and 10 personal days off year one, increasing each year after that. Vacation time increases annually so our veteran staff members have earned up to seven weeks off per year.
We want our employees to be able to take time away and do what they love: travel!
Sick Days: 10 paid sick days per year paid based on your average daily wage over the last 90 days. If you are sick, stay home and get well (even if you are virtual). You will be paid a fixed amount for the day since you are unable to work.
Maternity and Paternity leave: 12 weeks total leave annually, of which eight weeks are fully paid, and four additional optional weeks are unpaid. Get some sleep, take care of that baby, and send us pictures. If you aren't having kids now, we hope you will be working with us years down the road when you may appreciate this policy.
Performance-Based Contests: We all love healthy competition and we regularly run contests for the admissions team. Recent prizes include gift cards, gadgets, and cocktail kits.
Open-Book Management & Gain Share: We take great pride in the quality of services that our team provides for our students and in building a great company. We review our company financials weekly, educate our staff on running the business, and reward them with a portion of the profits quarterly and annually.Initial job training: Weeks 1 & 2: The first two weeks of the job encompass an intensive sales and advising training regimen. The next 3 months: After initial training, you'll receive continued support and guidance from another advisor who will serve as your mentor for three months, weekly training with the rest of the Admissions team, and regular 1:1 meetings with your manager throughout your career with ITA.
Continuous Training: All staff have ongoing training with their manager and peers and have opportunities to participate in external training.
Other Support
Marketing: Your prospective students have inquired about our classes and services driven by our marketing team. These are all prequalified prospects distributed to you daily in an equal round robin automation. You typically receive 160 to 200 new enquires a month. Email marketing, automation, webinars, brochures, videos, etc are created by our marketing and technology teams. Technology: You are trained with our CRM (Customer Relations Manement) system in Hubspot and Salesforce to manage the database of thousands of enquires per advisor.
To Apply
You must apply for this position through the International TEFL Academy website using the link below. We will not take your phone calls or emails about the position unless we contact you for an initial interview. If you call us we will mark it against you. Your application will require:
• Resume (Word or pdf) - please include your name in the title of the digital document. Example: Steven Smith Resume and Coverletter - ITA Admissions.
• Cover letter addressing:
• Why do you want to work at ITA?
• Why are you interested in a sales/advising position?
• If sales experience, describe your experience in sales, recruitment and success.
• Countries lived, worked, studied, and traveled.
• Tell us why travel is important and how you would love to talk to people about seeing the world. Sell us on your passion and writing skills.
• When you can start if hired.
• Best phone number and time to reach you for a call.
• Please tell us which job site you found us on or if a friend referred you.
Note 1: Our recruiting platform prompts you to "upload your resume" but does not state that you must upload a "cover letter." That is a limitation of the platform. A cover letter is still required. We will not reply to any candidate without a cover letter. Convince us to interview you.
Note 2: We do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive many applications for this position and it is a significant process to evaluate each candidate.
Then What Happens?
Once your application is submitted, we will reach out to you if you are selected to move forward. So, please check your email and voicemail frequently. If you are not selected in this process, don't worry, we will keep your resume on file for other potential future positions that could be a good match.
Here at International TEFL Academy, as global citizens, we recognize that diversity, equity and inclusion are vital to the culture of our organization. International TEFL Academy is an equal opportunity workplace Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
Job Description:
Your Job as an Admissions Advisor Do you love to travel and want to help others explore the world? Have you taught abroad or lived abroad before? Do you want to help others get TEFL certified so they can have a fantastic experience teaching abroad or teaching online? - Yes? Great! Apply to be an ITA Admissions Advisor! Work Hours: 40 hours a week Monday - Friday: or 9am-6pm CST... Your Location: This position is remote in any US
Job Description:
Your Job as an Admissions Advisor Do you love to travel and want to help others explore the world? Have you taught abroad or lived abroad before? Do you want to help others get TEFL certified so they can have a fantastic experience teaching abroad or teaching online? - Yes? Great! Apply to be an ITA Admissions Advisor! Work Hours: 40 hours a week Monday - Friday: or 9am-6pm CST... Your Location: This position is remote in any US state or territory or you can work in our Chicago office if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA. Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park. WHO ARE WE? International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes the past 4 years in a row. In 2023, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the 4th time in fiveyears that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here. We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80+ countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world. As the worldwide leader in the field of TEFL, we provide:Pre-enrollment information and personalized guidance from expert advisors,The Gold Standard in TEFL training and certification,Lifetime job search guidance - online and worldwide, Alumni community & peer engagement,Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn. Company Culture: We are committed to changing people's lives by providing them an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor. Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we all had to work from home. Still, we have continued to enjoy team fun events and we have focused on building open communication within our team. The Team You Will Join: ITA has 35 full-time staff members and 35 part-time Instructors living around the US. We have a remote lifestyle with a third of full-time staff in the Chicago area. To learn more about our team and our company, read our VISION STATEMENT and MEET THE STAFF. ADMISSIONS ADVISOR DUTIES This position is a sales-oriented commission job, but you are also an advisor and, in some ways, even a life coach. You won't be selling widgets, copy machines, or cell phones. You will be selling the life-changing adventure of living abroad and the top-quality training that enables people to achieve their goal of living and traveling abroad as an English teacher. You will also be selling the security of gaining a life-long certification and job search support that enables people from all walks of life to teach English abroad and online. Your job is to enroll people into our school.Classes and services we provide are:TEFL Certification for professional employment abroad. These classes are equivalent to 9 credits at a university consisting of at least 100 hours of classwork, 6 hours of student teaching. Delivery models: We provide training in a 4-week in-person class in 20 cities worldwide, 4-weeks live online or 11-weeks part time online. This comes with lifetime job assistance around the world for our graduates. The majority of our students become TEFL Certified to be able to teach English in foreign countries. Continuing Education: Specialty Classes over two or four weeks online on a variety of topicsCulture Courses: Online classes for better orientation and assimilation into a new country.Guaranteed Job Placement Programs: For those who want the extra support and services for landing a job in specific countries. This is a fee based program above the free lifetime job assistance that comes with the professional TEFL Certification classes.Language Classes and Student Visas: Year long studies in language classes that also provide Student Visas which allow legal work in that country, this is where work permits are not accessible. New classes and services to come as we continually expand to the needs of our students. Educating Your Students. You will work with prospective TEFL class students who have contacted us regarding their interest in teaching English. Your primary job will be to educate them on the market for teaching English online and abroad, their options for places to teach based on their personal qualifications, and helping them choose which ITA TEFL course best suits their individual needs and circumstances. You are paid based on their enrollment into our courses. Providing Personal Guidance. You will be speaking and corresponding with 35-50 new people every week and registering over 20 new students a month. You will need to be very thorough in explaining the different options for working in 50-60 different countries. You will become an expert in understanding the worldwide job market for English teachers, including matters like visas, hiring requirements, salaries, and start-up costs. All advisors receive extensive training so that you are prepared to discuss these matters accurately with your students. Personal Communication Skills are Key. You will spend the bulk of your time corresponding with prospective students through phone calls, text, email, and webinar presentations. A typical student takes 1-4 weeks to decide to enroll in a TEFL course, but many take several months. You may correspond 4-10 times with prospective students to educate them, guide them as they make a realistic plan, and help them to select the appropriate TEFL class. You will also need to have strong communication with your colleagues when providing coverage for other advisors, working on unique student situations, and contributing to company-wide initiatives. Other Projects & Initiatives. Advisors work together to develop Admissions' best practices, improve departmental policies, design performance-based contests, give each other feedback, and improve the service we provide our students. As you settle in, there will also be opportunities to serve on committees and project teams. Presentations. All advisors pitch in to present our live webinars. You may also be asked to lead a training for your colleagues. JOB REQUIREMENTSInternational travel / living experience. You must have lived abroad consecutively for AT LEAST 6 months to be considered for this position. Everyone in our company has lived and traveled abroad extensively. That's the club you're joining to work here. Teaching English abroad, studying abroad, working abroad, volunteering abroad, serving in the military, Peace Corps, or living in various countries growing up - these are examples of the type of international experience we seek.You must possess at least two years of experience working in a professional work environment. This experience can include your experience teaching abroad.Goal & Success Driven. Sales requires an internal drive for success and continuous improvement.Coachable: This position takes dedication to learn and continuously improve. Those who can be coached are those who exceed in the role and company. Enthusiastic: High energy and positive demeanor to your prospective students who want to take a chance to live abroad is a must. Excellent communication skills are required. You will spend several hours a day on the phone, texting, and responding to emails. Highly organized and efficient. You must be well-organized with great attention to detail as you'll be managing thousands of prospective students, collecting tuition, and making sure they have what they need to start their class. Comfortable with technology. ITA will provide you with state-of-the-art tools and training, but you will struggle in this position if you are not comfortable with technology.Team player. We seek team members who are committed to contributing to the company's growth in addition to meeting and exceeding their personal goals.Commitment. You must be eager to put in the time, energy, and commitment to be great at your job. We are looking for self-driven people who have grit and relish the learning and hard work required to become an exceptional Admissions Advisor. Preferred Skills and Experience: TEFL Certified; taught English abroad; experience in sales, recruiting, or presenting; familiarity with Hubspot and Salesforce software. Due to the nature of the hundreds of applicants for this position, those with sales and recruiting work experience may have a higher likelihood of receiving an interview so selling yourself in your coverletter and resume is your first step to get your foot in the door if you do not have this work history. A college degree is not necessary for this position. Formal training and relevant work experience will be taken into account. COMPENSATION & BENEFITS Note: This is a commission and incentive based position. Compensation: If we hire you, it's because you are a great fit and will excel. Working on commission isn't for everyone, but good compensation is there for those who work hard to fulfill the job responsibilities and serve prospective students. Follow our training and advice, and you will make your commission on track. Typical Annual Compensation: Year 1 earnings: $55,000-60,000. The first 6 months will have a monthly base of $ 2,083 plus $1,000 additional training bonus after the first month. Commissions will be at 11% of earned revenue. After 6 months, the monthly base is eliminated and commission increases to 19% of earned revenue. There is an additional $1,000 dollars that can be earned each month by hitting monthly and quarterly incentives. Typical earnings: Most advisors in their second year earn between $64,000-$74,000 with commission and incentives. Those in the top half of the Admissions team make $75,000-$88,000. Monthly revenues and commission can fluctuate above or below the average due to seasonality but are fairly consistent throughout the year. Insurance: Medical/Dental starts on the first day of employment with a co-pay. Time Off: 4 weeks in the first year! Really. You'll receive 10 vacation days and 10 personal days off year one, increasing each year after that. Vacation time increases annually so our veteran staff members have earned up to seven weeks off per year. We want our employees to be able to take time away and do what they love: travel! Sick Days: 10 paid sick days per year paid based on your average daily wage over the last 90 days. If you are sick, stay home and get well (even if you are virtual). You will be paid a fixed amount for the day since you are unable to work. Maternity and Paternity leave: 12 weeks total leave annually, of which eight weeks are fully paid, and four additional optional weeks are unpaid. Get some sleep, take care of that baby, and send us pictures. If you aren't having kids now, we hope you will be working with us years down the road when you may appreciate this policy. Performance-Based Contests: We all love healthy competition and we regularly run contests for the admissions team. Recent prizes include gift cards, gadgets, and cocktail kits. Open-Book Management & Gain Share: We take great pride in the quality of services that our team provides for our students and in building a great company. We review our company financials weekly, educate our staff on running the business, and reward them with a portion of the profits quarterly and annually.Initial job training: Weeks 1 & 2: The first two weeks of the job encompass an intensive sales and advising training regimen. The next 3 months: After initial training, you'll receive continued support and guidance from another advisor who will serve as your mentor for three months, weekly training with the rest of the Admissions team, and regular 1:1 meetings with your manager throughout your career with ITA. Continuous Training: All staff have ongoing training with their manager and peers and have opportunities to participate in external training. Other support: Marketing: Your prospective students have inquired about our classes and services driven by our marketing team. These are all prequalified prospects distributed to you daily in an equal round robin automation. You typically receive 160 to 200 new enquires a month. Email marketing, automation, webinars, brochures, videos, etc are created by our marketing and technology teams. Technology: You are trained with our CRM (Customer Relations Manement) system in Hubspot and Salesforce to manage the database of thousands of enquires per advisor. TO APPLY: You must apply for this position through the International TEFL Academy website using the link below. We will not take your phone calls or emails about the position unless we contact you for an initial interview. If you call us we will mark it against you. Your application will require: Resume (Word or pdf) - please include your name in the title of the digital document. Example: Steven Smith Resume and Coverletter - ITA Admissions. Cover letter addressing: Why do you want to work at ITA? Why are you interested in a sales/advising position?If sales experience, describe your experience in sales, recruitment and success.Countries lived, worked, studied, and traveled. Tell us why travel is important and how you would love to talk to people about seeing the world. Sell us on your passion and writing skills. When you can start if hired.Best phone number and time to reach you for a call.Please tell us which job site you found us on or if a friend referred you. Note 1: Our recruiting platform prompts you to "upload your resume" but does not state that you must upload a "cover letter." That is a limitation of the platform. A cover letter is still required. We will not reply to any candidate without a cover letter. Convince us to interview you. Note 2: We do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive many applications for this position and it is a significant process to evaluate ea Show more details...
Your Job as an Admissions Advisor Do you love to travel and want to help others explore the world? Have you taught abroad or lived abroad before? Do you want to help others get TEFL certified so they can have a fantastic experience teaching abroad or teaching online? - Yes? Great! Apply to be an ITA Admissions Advisor! Work Hours: 40 hours a week Monday - Friday: or 9am-6pm CST... Your Location: This position is remote in any US state or territory or you can work in our Chicago office if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA. Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park. WHO ARE WE? International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes the past 4 years in a row. In 2023, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the 4th time in fiveyears that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here. We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80+ countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world. As the worldwide leader in the field of TEFL, we provide:Pre-enrollment information and personalized guidance from expert advisors,The Gold Standard in TEFL training and certification,Lifetime job search guidance - online and worldwide, Alumni community & peer engagement,Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn. Company Culture: We are committed to changing people's lives by providing them an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor. Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we all had to work from home. Still, we have continued to enjoy team fun events and we have focused on building open communication within our team. The Team You Will Join: ITA has 35 full-time staff members and 35 part-time Instructors living around the US. We have a remote lifestyle with a third of full-time staff in the Chicago area. To learn more about our team and our company, read our VISION STATEMENT and MEET THE STAFF. ADMISSIONS ADVISOR DUTIES This position is a sales-oriented commission job, but you are also an advisor and, in some ways, even a life coach. You won't be selling widgets, copy machines, or cell phones. You will be selling the life-changing adventure of living abroad and the top-quality training that enables people to achieve their goal of living and traveling abroad as an English teacher. You will also be selling the security of gaining a life-long certification and job search support that enables people from all walks of life to teach English abroad and online. Your job is to enroll people into our school.Classes and services we provide are:TEFL Certification for professional employment abroad. These classes are equivalent to 9 credits at a university consisting of at least 100 hours of classwork, 6 hours of student teaching. Delivery models: We provide training in a 4-week in-person class in 20 cities worldwide, 4-weeks live online or 11-weeks part time online. This comes with lifetime job assistance around the world for our graduates. The majority of our students become TEFL Certified to be able to teach English in foreign countries. Continuing Education: Specialty Classes over two or four weeks online on a variety of topicsCulture Courses: Online classes for better orientation and assimilation into a new country.Guaranteed Job Placement Programs: For those who want the extra support and services for landing a job in specific countries. This is a fee based program above the free lifetime job assistance that comes with the professional TEFL Certification classes.Language Classes and Student Visas: Year long studies in language classes that also provide Student Visas which allow legal work in that country, this is where work permits are not accessible. New classes and services to come as we continually expand to the needs of our students. Educating Your Students. You will work with prospective TEFL class students who have contacted us regarding their interest in teaching English. Your primary job will be to educate them on the market for teaching English online and abroad, their options for places to teach based on their personal qualifications, and helping them choose which ITA TEFL course best suits their individual needs and circumstances. You are paid based on their enrollment into our courses. Providing Personal Guidance. You will be speaking and corresponding with 35-50 new people every week and registering over 20 new students a month. You will need to be very thorough in explaining the different options for working in 50-60 different countries. You will become an expert in understanding the worldwide job market for English teachers, including matters like visas, hiring requirements, salaries, and start-up costs. All advisors receive extensive training so that you are prepared to discuss these matters accurately with your students. Personal Communication Skills are Key. You will spend the bulk of your time corresponding with prospective students through phone calls, text, email, and webinar presentations. A typical student takes 1-4 weeks to decide to enroll in a TEFL course, but many take several months. You may correspond 4-10 times with prospective students to educate them, guide them as they make a realistic plan, and help them to select the appropriate TEFL class. You will also need to have strong communication with your colleagues when providing coverage for other advisors, working on unique student situations, and contributing to company-wide initiatives. Other Projects & Initiatives. Advisors work together to develop Admissions' best practices, improve departmental policies, design performance-based contests, give each other feedback, and improve the service we provide our students. As you settle in, there will also be opportunities to serve on committees and project teams. Presentations. All advisors pitch in to present our live webinars. You may also be asked to lead a training for your colleagues. JOB REQUIREMENTSInternational travel / living experience. You must have lived abroad consecutively for AT LEAST 6 months to be considered for this position. Everyone in our company has lived and traveled abroad extensively. That's the club you're joining to work here. Teaching English abroad, studying abroad, working abroad, volunteering abroad, serving in the military, Peace Corps, or living in various countries growing up - these are examples of the type of international experience we seek.You must possess at least two years of experience working in a professional work environment. This experience can include your experience teaching abroad.Goal & Success Driven. Sales requires an internal drive for success and continuous improvement.Coachable: This position takes dedication to learn and continuously improve. Those who can be coached are those who exceed in the role and company. Enthusiastic: High energy and positive demeanor to your prospective students who want to take a chance to live abroad is a must. Excellent communication skills are required. You will spend several hours a day on the phone, texting, and responding to emails. Highly organized and efficient. You must be well-organized with great attention to detail as you'll be managing thousands of prospective students, collecting tuition, and making sure they have what they need to start their class. Comfortable with technology. ITA will provide you with state-of-the-art tools and training, but you will struggle in this position if you are not comfortable with technology.Team player. We seek team members who are committed to contributing to the company's growth in addition to meeting and exceeding their personal goals.Commitment. You must be eager to put in the time, energy, and commitment to be great at your job. We are looking for self-driven people who have grit and relish the learning and hard work required to become an exceptional Admissions Advisor. Preferred Skills and Experience: TEFL Certified; taught English abroad; experience in sales, recruiting, or presenting; familiarity with Hubspot and Salesforce software. Due to the nature of the hundreds of applicants for this position, those with sales and recruiting work experience may have a higher likelihood of receiving an interview so selling yourself in your coverletter and resume is your first step to get your foot in the door if you do not have this work history. A college degree is not necessary for this position. Formal training and relevant work experience will be taken into account. COMPENSATION & BENEFITS Note: This is a commission and incentive based position. Compensation: If we hire you, it's because you are a great fit and will excel. Working on commission isn't for everyone, but good compensation is there for those who work hard to fulfill the job responsibilities and serve prospective students. Follow our training and advice, and you will make your commission on track. Typical Annual Compensation: Year 1 earnings: $55,000-60,000. The first 6 months will have a monthly base of $ 2,083 plus $1,000 additional training bonus after the first month. Commissions will be at 11% of earned revenue. After 6 months, the monthly base is eliminated and commission increases to 19% of earned revenue. There is an additional $1,000 dollars that can be earned each month by hitting monthly and quarterly incentives. Typical earnings: Most advisors in their second year earn between $64,000-$74,000 with commission and incentives. Those in the top half of the Admissions team make $75,000-$88,000. Monthly revenues and commission can fluctuate above or below the average due to seasonality but are fairly consistent throughout the year. Insurance: Medical/Dental starts on the first day of employment with a co-pay. Time Off: 4 weeks in the first year! Really. You'll receive 10 vacation days and 10 personal days off year one, increasing each year after that. Vacation time increases annually so our veteran staff members have earned up to seven weeks off per year. We want our employees to be able to take time away and do what they love: travel! Sick Days: 10 paid sick days per year paid based on your average daily wage over the last 90 days. If you are sick, stay home and get well (even if you are virtual). You will be paid a fixed amount for the day since you are unable to work. Maternity and Paternity leave: 12 weeks total leave annually, of which eight weeks are fully paid, and four additional optional weeks are unpaid. Get some sleep, take care of that baby, and send us pictures. If you aren't having kids now, we hope you will be working with us years down the road when you may appreciate this policy. Performance-Based Contests: We all love healthy competition and we regularly run contests for the admissions team. Recent prizes include gift cards, gadgets, and cocktail kits. Open-Book Management & Gain Share: We take great pride in the quality of services that our team provides for our students and in building a great company. We review our company financials weekly, educate our staff on running the business, and reward them with a portion of the profits quarterly and annually.Initial job training: Weeks 1 & 2: The first two weeks of the job encompass an intensive sales and advising training regimen. The next 3 months: After initial training, you'll receive continued support and guidance from another advisor who will serve as your mentor for three months, weekly training with the rest of the Admissions team, and regular 1:1 meetings with your manager throughout your career with ITA. Continuous Training: All staff have ongoing training with their manager and peers and have opportunities to participate in external training. Other support: Marketing: Your prospective students have inquired about our classes and services driven by our marketing team. These are all prequalified prospects distributed to you daily in an equal round robin automation. You typically receive 160 to 200 new enquires a month. Email marketing, automation, webinars, brochures, videos, etc are created by our marketing and technology teams. Technology: You are trained with our CRM (Customer Relations Manement) system in Hubspot and Salesforce to manage the database of thousands of enquires per advisor. TO APPLY: You must apply for this position through the International TEFL Academy website using the link below. We will not take your phone calls or emails about the position unless we contact you for an initial interview. If you call us we will mark it against you. Your application will require: Resume (Word or pdf) - please include your name in the title of the digital document. Example: Steven Smith Resume and Coverletter - ITA Admissions. Cover letter addressing: Why do you want to work at ITA? Why are you interested in a sales/advising position?If sales experience, describe your experience in sales, recruitment and success.Countries lived, worked, studied, and traveled. Tell us why travel is important and how you would love to talk to people about seeing the world. Sell us on your passion and writing skills. When you can start if hired.Best phone number and time to reach you for a call.Please tell us which job site you found us on or if a friend referred you. Note 1: Our recruiting platform prompts you to "upload your resume" but does not state that you must upload a "cover letter." That is a limitation of the platform. A cover letter is still required. We will not reply to any candidate without a cover letter. Convince us to interview you. Note 2: We do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive many applications for this position and it is a significant process to evaluate ea Show more details...
via Salary.com
schedule_type: Full-time
Student Affairs Manager - Teach Abroad, TEFL Certification School
Do you value travel and think it's important for others to explore the world...
Do you love to travel and want to help others explore the world? Do you want to work in a dynamic, fast-growing company with a strong international flavor? Are you passionate about leading a team? If the answer is "yes!" - this position is for you!
As International TEFL Academy's Student Affairs Manager,
Student Affairs Manager - Teach Abroad, TEFL Certification School
Do you value travel and think it's important for others to explore the world...
Do you love to travel and want to help others explore the world? Do you want to work in a dynamic, fast-growing company with a strong international flavor? Are you passionate about leading a team? If the answer is "yes!" - this position is for you!
As International TEFL Academy's Student Affairs Manager, you will be responsible for the management and strategy of the Student Affairs team and collaborating with all teams at ITA to ensure excellence in the student journey. This includes working with our admissions team and their work on enrollment, instructors of the classes, marketing, and alumni. You will be responsible for supervising and coaching eight team members to serve our students as well as guiding your team to meet department goals, KPIs, and drivers. This role is also a member of the ITA leadership team and participates in all leadership activities and training.
Application Deadline: Open until filled
Compensation: $68,000-$75,000 per year based on factors such as experience, benefits, 28 days paid time off, 10 sick days, and family leave.
Work Hours: 40 hours a week, Monday -- Friday: 9:00 am - 5:30 pm
Your Location: This position is remote or you can work in our Chicago office if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA.
Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park.
Reports To: This position reports to the Director of Academics and Student Affairs.
The 4 Pillars Of ITA Success:
• Student Success
• Employee Success
• Company / Operational Success
• Financial Success
All managers are responsible for department success metrics in each of these 4 pillars.
Student Success Journey at ITA:
There are 4 main departments our students have interactions with during their TEFL Certification journey and after while teaching English: Admissions, Student Affairs, Academics (Instructors), and Alumni. The Student Affairs department works hand in hand with each of these departments.
Meet Your Student Affairs Team:
Advisors for the Student Affairs department assist ITA students and graduates throughout their careers. Check out everyone in our Student Affairs Department.
Here's a snapshot of the work they do daily.
Lifetime Job Search Guidance. Assist students with preparing their search for employment as an English teacher abroad or online. Advice and personal job search guidance with their cover letter, resume, and personal job search guidance through email, phone, and in-person communication. Conduct in-person and webinar workshops with ITA alumni on teaching in different markets across the globe. Answer students' questions as they prepare to teach abroad, including questions about potential English teaching markets, schools and recruiters, and visa procedures.
TEFL Course Administrative Support. Serve as a contact in the Student Affairs Department for all students enrolled in any ITA online or in-person TEFL/TESOL courses. Troubleshoot online student technical issues via phone and email. Process student course transfers and refunds. Maintain accurate student records and enrollment history.
Department Goals:
• World Class job assistance and advice to facilitate student success in their courses and job search.
• Highest quality administrative support for courses that start every two weeks.
• Maximum impact and growth for actions and projects within the department and company.
• Excellent leadership within the team to gain and share skills and knowledge.
• Effective management and projection of department budgets and expenses.
Who We're Looking For:
• An experienced leader and department manager that can impact the company through developing their team, innovating processes, and outperforming goals.
• A people manager that contributes to the betterment of the company through inter- and intra-department work, and a contributing member of the leadership team comprised of all departments at ITA.
Student Affairs Manager Responsibilities:
Some immediate and ongoing duties for the Student Affairs Manager include:
• Operations, Processes, and Quality Control
• Staff Supervision and Development
• Customer Service
• Collaboration
• Project Management
• Budgeting and financial projection
Operations, Processes, and Quality Control: You oversee the day-to-day functions of the student affairs team. This includes ensuring all processes and procedures are followed and all documentation is up-to-date. You identify processes that need to be updated, improved, or streamlined. You oversee and make sure that the functions of the department are being met, and are in alignment with our drivers and goals. You ensure that the highest levels of quality are delivered to our students and staff by ensuring that all information provided is accurate and up-to-date, that our policies and procedures are followed, and that our students are receiving the highest quality support and guidance.
Staff Supervision and Development: This role supervises a team of 7 advisors. As a part of this role, you will be meeting with each team member on a biweekly basis, as well as providing quarterly check-ins and annual performance reviews. Coach and mentor team members to meet performance and development goals. You will be responsible for managing all vacation and time off requests, and managing any necessary coverage. You may oversee contractors as needed.
Customer Service: You are responsible for ensuring that the delivery of the highest levels of customer service, both internal and external, are met. You oversee our overall department-wide customer service strategy and make any changes necessary. This position requires that you collaborate with marketing and sales to respond to and resolve any major customer service complaints.
Collaboration: You work with all the departments, teams, and individuals at International TEFL Academy to ensure that everyone is functioning in alignment with each other. You help identify and propose updates to policies and procedures that impact multiple teams, as well as identify and initiate cross-training. You collaborate with other department leaders to identify, implement, and resolve points of friction.
Project Management: You will oversee departmental projects, including identifying the scope of the project, setting milestones, delegating tasks, and ensuring completion.
Budgeting and Financial Projections: Manage the Student Affairs department's revenues and expenses, including managing salaries, contractor pay, project budgets, and technical tools. Work closely with team members to project revenue lines. ITA follows the process of Open Book Management of total financial transparency and education with the staff to teach and utilize team members to contribute to the company's financial outcomes.
Continuing Education classes for our students: The Student Affairs department is closely involved with our students and alumni. Recommending continuing education and services are part of the service duties.
Leadership team: As a manager, you will be joining the other department managers, directors, and officers weekly to support company goals and initiatives. Your voice and contribution to this team are extremely valuable and important to the success of the company.
Job Requirements:
• International experience. Everyone in our company has lived and traveled abroad extensively. That's the club you are joining to work here. You must have lived abroad for at least 6 months to be considered for this job!
• Customer service experience. We're looking for someone with three to five years of customer service experience, working with teams that provide exceptional customer relations.
• Managerial experience. This role leads the Student Affairs team. We're looking for someone with at least three years of relevant managerial experience leading front-line staff to success.
• College degree in any field. Yes, your liberal arts degree will actually pay off and you can make a real career at ITA that is well-served by being well-read and possessing a worldview.
• Highly personable with excellent communication skills. Excellent communication skills are required: written and verbal. You are a people leader in this role. If you can't talk to and relate to people, or if you can't put your communications into writing, it's not going to work out.
• Problem Solving. You are highly skilled in identifying problems, understanding the key issues, and working through effective solutions.
• Highly organized and efficient. No kidding, you can't fake it, you just have to be organized with attention to detail while working in Hubspot, Salesforce, Moodle, and others, all while collaborating with several departments. You will be provided with state-of-the-art tools and training, but if your organizational skills are weak, you will struggle in this position.
• Team player. We've said it before and we'll say it again. We seek team members who are committed to contributing to the growth of the company in addition to meeting and exceeding their own personal goals.
• Ambitious. The Student Affairs department is a highly motivated team that thrives on setting and outperforming goals. We constantly seek new and innovative ways to improve our service and resources and to be better than we ever imagined. You should always strive for excellence, and possessing a willingness to learn & adapt is key to success.
Preferred Skills:
• Leadership Experience. We'd love to see evidence that you have what it takes to be a strong leader for the team - whether it is setting and beating goals within your team, showing initiative in adopting new processes, procedures, and systems, or developing your team to advance.
• Student Services Experience in international education. While the Student Affairs team is primarily responsible for post-enrollment customer service, experience working with students at any stage in their post-secondary education is a plus preferably outbound education with clients/students going to foreign countries.
• TEFL Certification/Experience Teaching Abroad. Your team here supports students holding this cert - it is even better when you have the experience of getting certified and/or teaching English abroad to support them!
• App Knowledge. At ITA, we use Salesforce and Hubspot heavily. Experience navigating these business software tools will make your transition to this role even easier.
• Online Learning Management System Administration. We use a Moodle system for our LMS. However, any LMS admin/design experience would be an extra check during our review.
• Google Suite Applications. We are a Google-using company. While some documents do still exist in Microsoft apps, the majority of the work you will do exists in the cloud. We rely heavily on Google Sheets, Docs, and Slides to accomplish our work.
About International TEFL Academy:
International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes for the past 4 years in a row. In 2022, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the third time in four years that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here.
We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80 countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world.
As the worldwide leader in the field of TEFL, we provide
• Pre-enrollment information and personalized guidance from expert advisors,
• The Gold Standard in TEFL training and certification,
• Lifetime job search guidance - online and worldwide,
• Alumni community & peer engagement,
• Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn.
Company Culture: We have an amazing staff. We are committed to changing people's lives by providing them with an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor.
Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we have all had to work from home. Still, we have continued to enjoy fun team events and we are focused on building open communication within our team.
The Team You Will Join: ITA has 33 full-time staff members and 31 part-time Instructors living around the US. We have a remote lifestyle with approximately half of the full-time staff in the Chicago area.
To learn more about our team and our company, read our VISION STATEMENT and MEET THE STAFF.
To Apply:
All applications must be submitted online.
You will be required to submit a resume and cover letter as a pdf in ONE file. Please combine your documents before uploading them to our portal. *Note: Please do not apply without a cover letter. You will not be considered.
Your cover letter should address:
• Why do you want to work at ITA?
• Why do you want this specific job as the Student Affairs Manager?
• What skills do you bring to this position?
• What is your leadership style and managerial experiences do you have to demonstrate your ability to lead this team?
• What countries have you lived, worked, studied, and/or traveled in?
We only respond to applications and we do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive a lot of applications for this position, and it is a major process to evaluate each candidate.
Then What Happens?
Once your resume and cover letter are submitted, we will reach out to you if you have been selected for the initial phone interview. If you have not heard from us within 3 weeks, we have likely moved forward with other candidates. However, we will keep your resume on file for any future positions.
Here at International TEFL Academy, as global citizens, we recognize that diversity and inclusion are vital to the culture of our organization. International TEFL Academy is an equal-opportunity workplace. Qualifications for employment and promotion are based upon ability to perform the job. Equal employment opportunities are provided to all applicants and employees without regard to disability, pregnancy, genetic information, race, creed, religion, color, age, national origin, sex, sexual orientation, ancestry, marital status, military discharge status, veteran status, citizenship status, sealed or expunged arrest records not resulting in conviction Show more details...
Do you value travel and think it's important for others to explore the world...
Do you love to travel and want to help others explore the world? Do you want to work in a dynamic, fast-growing company with a strong international flavor? Are you passionate about leading a team? If the answer is "yes!" - this position is for you!
As International TEFL Academy's Student Affairs Manager, you will be responsible for the management and strategy of the Student Affairs team and collaborating with all teams at ITA to ensure excellence in the student journey. This includes working with our admissions team and their work on enrollment, instructors of the classes, marketing, and alumni. You will be responsible for supervising and coaching eight team members to serve our students as well as guiding your team to meet department goals, KPIs, and drivers. This role is also a member of the ITA leadership team and participates in all leadership activities and training.
Application Deadline: Open until filled
Compensation: $68,000-$75,000 per year based on factors such as experience, benefits, 28 days paid time off, 10 sick days, and family leave.
Work Hours: 40 hours a week, Monday -- Friday: 9:00 am - 5:30 pm
Your Location: This position is remote or you can work in our Chicago office if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA.
Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park.
Reports To: This position reports to the Director of Academics and Student Affairs.
The 4 Pillars Of ITA Success:
• Student Success
• Employee Success
• Company / Operational Success
• Financial Success
All managers are responsible for department success metrics in each of these 4 pillars.
Student Success Journey at ITA:
There are 4 main departments our students have interactions with during their TEFL Certification journey and after while teaching English: Admissions, Student Affairs, Academics (Instructors), and Alumni. The Student Affairs department works hand in hand with each of these departments.
Meet Your Student Affairs Team:
Advisors for the Student Affairs department assist ITA students and graduates throughout their careers. Check out everyone in our Student Affairs Department.
Here's a snapshot of the work they do daily.
Lifetime Job Search Guidance. Assist students with preparing their search for employment as an English teacher abroad or online. Advice and personal job search guidance with their cover letter, resume, and personal job search guidance through email, phone, and in-person communication. Conduct in-person and webinar workshops with ITA alumni on teaching in different markets across the globe. Answer students' questions as they prepare to teach abroad, including questions about potential English teaching markets, schools and recruiters, and visa procedures.
TEFL Course Administrative Support. Serve as a contact in the Student Affairs Department for all students enrolled in any ITA online or in-person TEFL/TESOL courses. Troubleshoot online student technical issues via phone and email. Process student course transfers and refunds. Maintain accurate student records and enrollment history.
Department Goals:
• World Class job assistance and advice to facilitate student success in their courses and job search.
• Highest quality administrative support for courses that start every two weeks.
• Maximum impact and growth for actions and projects within the department and company.
• Excellent leadership within the team to gain and share skills and knowledge.
• Effective management and projection of department budgets and expenses.
Who We're Looking For:
• An experienced leader and department manager that can impact the company through developing their team, innovating processes, and outperforming goals.
• A people manager that contributes to the betterment of the company through inter- and intra-department work, and a contributing member of the leadership team comprised of all departments at ITA.
Student Affairs Manager Responsibilities:
Some immediate and ongoing duties for the Student Affairs Manager include:
• Operations, Processes, and Quality Control
• Staff Supervision and Development
• Customer Service
• Collaboration
• Project Management
• Budgeting and financial projection
Operations, Processes, and Quality Control: You oversee the day-to-day functions of the student affairs team. This includes ensuring all processes and procedures are followed and all documentation is up-to-date. You identify processes that need to be updated, improved, or streamlined. You oversee and make sure that the functions of the department are being met, and are in alignment with our drivers and goals. You ensure that the highest levels of quality are delivered to our students and staff by ensuring that all information provided is accurate and up-to-date, that our policies and procedures are followed, and that our students are receiving the highest quality support and guidance.
Staff Supervision and Development: This role supervises a team of 7 advisors. As a part of this role, you will be meeting with each team member on a biweekly basis, as well as providing quarterly check-ins and annual performance reviews. Coach and mentor team members to meet performance and development goals. You will be responsible for managing all vacation and time off requests, and managing any necessary coverage. You may oversee contractors as needed.
Customer Service: You are responsible for ensuring that the delivery of the highest levels of customer service, both internal and external, are met. You oversee our overall department-wide customer service strategy and make any changes necessary. This position requires that you collaborate with marketing and sales to respond to and resolve any major customer service complaints.
Collaboration: You work with all the departments, teams, and individuals at International TEFL Academy to ensure that everyone is functioning in alignment with each other. You help identify and propose updates to policies and procedures that impact multiple teams, as well as identify and initiate cross-training. You collaborate with other department leaders to identify, implement, and resolve points of friction.
Project Management: You will oversee departmental projects, including identifying the scope of the project, setting milestones, delegating tasks, and ensuring completion.
Budgeting and Financial Projections: Manage the Student Affairs department's revenues and expenses, including managing salaries, contractor pay, project budgets, and technical tools. Work closely with team members to project revenue lines. ITA follows the process of Open Book Management of total financial transparency and education with the staff to teach and utilize team members to contribute to the company's financial outcomes.
Continuing Education classes for our students: The Student Affairs department is closely involved with our students and alumni. Recommending continuing education and services are part of the service duties.
Leadership team: As a manager, you will be joining the other department managers, directors, and officers weekly to support company goals and initiatives. Your voice and contribution to this team are extremely valuable and important to the success of the company.
Job Requirements:
• International experience. Everyone in our company has lived and traveled abroad extensively. That's the club you are joining to work here. You must have lived abroad for at least 6 months to be considered for this job!
• Customer service experience. We're looking for someone with three to five years of customer service experience, working with teams that provide exceptional customer relations.
• Managerial experience. This role leads the Student Affairs team. We're looking for someone with at least three years of relevant managerial experience leading front-line staff to success.
• College degree in any field. Yes, your liberal arts degree will actually pay off and you can make a real career at ITA that is well-served by being well-read and possessing a worldview.
• Highly personable with excellent communication skills. Excellent communication skills are required: written and verbal. You are a people leader in this role. If you can't talk to and relate to people, or if you can't put your communications into writing, it's not going to work out.
• Problem Solving. You are highly skilled in identifying problems, understanding the key issues, and working through effective solutions.
• Highly organized and efficient. No kidding, you can't fake it, you just have to be organized with attention to detail while working in Hubspot, Salesforce, Moodle, and others, all while collaborating with several departments. You will be provided with state-of-the-art tools and training, but if your organizational skills are weak, you will struggle in this position.
• Team player. We've said it before and we'll say it again. We seek team members who are committed to contributing to the growth of the company in addition to meeting and exceeding their own personal goals.
• Ambitious. The Student Affairs department is a highly motivated team that thrives on setting and outperforming goals. We constantly seek new and innovative ways to improve our service and resources and to be better than we ever imagined. You should always strive for excellence, and possessing a willingness to learn & adapt is key to success.
Preferred Skills:
• Leadership Experience. We'd love to see evidence that you have what it takes to be a strong leader for the team - whether it is setting and beating goals within your team, showing initiative in adopting new processes, procedures, and systems, or developing your team to advance.
• Student Services Experience in international education. While the Student Affairs team is primarily responsible for post-enrollment customer service, experience working with students at any stage in their post-secondary education is a plus preferably outbound education with clients/students going to foreign countries.
• TEFL Certification/Experience Teaching Abroad. Your team here supports students holding this cert - it is even better when you have the experience of getting certified and/or teaching English abroad to support them!
• App Knowledge. At ITA, we use Salesforce and Hubspot heavily. Experience navigating these business software tools will make your transition to this role even easier.
• Online Learning Management System Administration. We use a Moodle system for our LMS. However, any LMS admin/design experience would be an extra check during our review.
• Google Suite Applications. We are a Google-using company. While some documents do still exist in Microsoft apps, the majority of the work you will do exists in the cloud. We rely heavily on Google Sheets, Docs, and Slides to accomplish our work.
About International TEFL Academy:
International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes for the past 4 years in a row. In 2022, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the third time in four years that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here.
We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80 countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world.
As the worldwide leader in the field of TEFL, we provide
• Pre-enrollment information and personalized guidance from expert advisors,
• The Gold Standard in TEFL training and certification,
• Lifetime job search guidance - online and worldwide,
• Alumni community & peer engagement,
• Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn.
Company Culture: We have an amazing staff. We are committed to changing people's lives by providing them with an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor.
Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we have all had to work from home. Still, we have continued to enjoy fun team events and we are focused on building open communication within our team.
The Team You Will Join: ITA has 33 full-time staff members and 31 part-time Instructors living around the US. We have a remote lifestyle with approximately half of the full-time staff in the Chicago area.
To learn more about our team and our company, read our VISION STATEMENT and MEET THE STAFF.
To Apply:
All applications must be submitted online.
You will be required to submit a resume and cover letter as a pdf in ONE file. Please combine your documents before uploading them to our portal. *Note: Please do not apply without a cover letter. You will not be considered.
Your cover letter should address:
• Why do you want to work at ITA?
• Why do you want this specific job as the Student Affairs Manager?
• What skills do you bring to this position?
• What is your leadership style and managerial experiences do you have to demonstrate your ability to lead this team?
• What countries have you lived, worked, studied, and/or traveled in?
We only respond to applications and we do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive a lot of applications for this position, and it is a major process to evaluate each candidate.
Then What Happens?
Once your resume and cover letter are submitted, we will reach out to you if you have been selected for the initial phone interview. If you have not heard from us within 3 weeks, we have likely moved forward with other candidates. However, we will keep your resume on file for any future positions.
Here at International TEFL Academy, as global citizens, we recognize that diversity and inclusion are vital to the culture of our organization. International TEFL Academy is an equal-opportunity workplace. Qualifications for employment and promotion are based upon ability to perform the job. Equal employment opportunities are provided to all applicants and employees without regard to disability, pregnancy, genetic information, race, creed, religion, color, age, national origin, sex, sexual orientation, ancestry, marital status, military discharge status, veteran status, citizenship status, sealed or expunged arrest records not resulting in conviction Show more details...
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