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Most recent job postings at Intuit
via Intuit Careers
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Note: This is a pipeline requisition which is used to build our future sales workforce. Our recruiters look at these applications as digital sales consultant jobs become available. Due to extremely high volume and demand for these positions, our response to you may be delayed.
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With... products like TurboTax, QuickBooks and Mint, we’re using
Note: This is a pipeline requisition which is used to build our future sales workforce. Our recruiters look at these applications as digital sales consultant jobs become available. Due to extremely high volume and demand for these positions, our response to you may be delayed.
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With... products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.
Overview
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.
Responsibilities
Role Summary: As an Outbound Digital Sales Consultant you will be part of a dynamic and collaborative team of winners focused on working qualified leads to land/expand new business by managing a short cycle pipeline and consultative solution selling approach.
• Spending 70%+ of your time engaged in customer/prospect facing activities
• Hold yourself accountable to consistently exceeding monthly sales, win rate, and subscriber targets
• Deliver memorable sales experiences
• Develop proficiency and knowledge of Intuit solutions with the ability to clearly communicate appropriate recommendations to address customer needs
• Employ a defined sales methodology to consult prospects and customers on solutions
• Demonstrate proficiency in using all appropriate systems, tools, and processes
• Deliver high-quality customer experiences
• Respond to prospect inquiries
• Keeping up-to-date on new features or enhancements to our product and services
• Know the competitors intimately
• Role model consultative solution selling Show more details...
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With... products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.
Overview
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.
Responsibilities
Role Summary: As an Outbound Digital Sales Consultant you will be part of a dynamic and collaborative team of winners focused on working qualified leads to land/expand new business by managing a short cycle pipeline and consultative solution selling approach.
• Spending 70%+ of your time engaged in customer/prospect facing activities
• Hold yourself accountable to consistently exceeding monthly sales, win rate, and subscriber targets
• Deliver memorable sales experiences
• Develop proficiency and knowledge of Intuit solutions with the ability to clearly communicate appropriate recommendations to address customer needs
• Employ a defined sales methodology to consult prospects and customers on solutions
• Demonstrate proficiency in using all appropriate systems, tools, and processes
• Deliver high-quality customer experiences
• Respond to prospect inquiries
• Keeping up-to-date on new features or enhancements to our product and services
• Know the competitors intimately
• Role model consultative solution selling Show more details...
via Intuit Careers
posted_at: 3 days agoschedule_type: Full-time
Come join Intuit as a Software Engineer 1 on the QuickBooks Online team. You will join an innovative and passionate team of engineers using cutting edge technologies like React, Spring Boot, Kubernetes, AWS, Elastic Search, Kafka, and globally distributed services. We are looking for an engineer with a background in back-end web technologies (Java/Kotlin, Spring, REST services, etc.) You will be... working on real time data streams product set and
Come join Intuit as a Software Engineer 1 on the QuickBooks Online team. You will join an innovative and passionate team of engineers using cutting edge technologies like React, Spring Boot, Kubernetes, AWS, Elastic Search, Kafka, and globally distributed services. We are looking for an engineer with a background in back-end web technologies (Java/Kotlin, Spring, REST services, etc.) You will be... working on real time data streams product set and delight our Small Business customers.
Responsibilities
• Developing web-based applications and backend services
• Roughly 80-95% hands-on coding
• Resolve defects/bugs during testing, pre-production, production, and post-release patches
• Contribute to the design and architecture of the project Show more details...
Responsibilities
• Developing web-based applications and backend services
• Roughly 80-95% hands-on coding
• Resolve defects/bugs during testing, pre-production, production, and post-release patches
• Contribute to the design and architecture of the project Show more details...
via Intuit Careers
posted_at: 3 days agoschedule_type: Full-time
The Intuit Media team is searching for an Assoc Marketing Manager, Ad Products & Operations to help drive our advertising platform product vision, strategy and implementation.
You will report into the Senior Marketing Manager, Ad Products to support the end-to-end campaign execution process. You will manage tasks related to development, tagging, trafficking, monitoring, troubleshooting, creative... specifications, quality assurance, optimization,
The Intuit Media team is searching for an Assoc Marketing Manager, Ad Products & Operations to help drive our advertising platform product vision, strategy and implementation.
You will report into the Senior Marketing Manager, Ad Products to support the end-to-end campaign execution process. You will manage tasks related to development, tagging, trafficking, monitoring, troubleshooting, creative... specifications, quality assurance, optimization, and yield management for campaigns. To effectively do this, you will demonstrate a sense of solid troubleshooting and problem- solving skills.
You will have an understanding of digital media technology and programmatic buying. Key partners will include engineering, product managers and data science teams. You will have an understanding of the integration and operations of new technologies such as ad servers, campaign management tools, third party tracking, and other digital media technologies.
Responsibilities
• Own the full onboarding and trafficking of campaigns across multiple media channels
• Work closely with partners and analytics department to ensure campaigns are being set up correctly and tracked properly, and plans allow them to collect data accurately, efficiently, and effectively
• Coordinate with teams to ensure data (from varied sources) can be easily fed into respective tools and systems
• Acts as the POC for platform/vendor contacts, including escalating blockers/risks as well as to remain educated on industry trends
• Responsible for partnering with internal finance and external vendors for reconciliation of all billing from end to end
• Manage pixels, creatives, and strategies for technical issues throughout campaigns using various tools such as Excel and Tableau
• Support internal and external parties on measurement implementation for specific marketing channels such Display, Search, Social, and Online Video
• Lead the creation and documents related to processes for ad operations workstreams with support from Senior Marketing Manager, Ad Products
• Update documentation as necessary to keep processes up to date
• Troubleshoot technical issue(s) and locate source of problem to be presented and resolved
• Participate and lead in operational duties, including monitoring status of tasks daily, preparing weekly status reports for internal partners and conducting recurring meeting
• Actively lead discussions regarding trafficking strategies, campaign objectives, upcoming schedule, and related operational issues Show more details...
You will report into the Senior Marketing Manager, Ad Products to support the end-to-end campaign execution process. You will manage tasks related to development, tagging, trafficking, monitoring, troubleshooting, creative... specifications, quality assurance, optimization, and yield management for campaigns. To effectively do this, you will demonstrate a sense of solid troubleshooting and problem- solving skills.
You will have an understanding of digital media technology and programmatic buying. Key partners will include engineering, product managers and data science teams. You will have an understanding of the integration and operations of new technologies such as ad servers, campaign management tools, third party tracking, and other digital media technologies.
Responsibilities
• Own the full onboarding and trafficking of campaigns across multiple media channels
• Work closely with partners and analytics department to ensure campaigns are being set up correctly and tracked properly, and plans allow them to collect data accurately, efficiently, and effectively
• Coordinate with teams to ensure data (from varied sources) can be easily fed into respective tools and systems
• Acts as the POC for platform/vendor contacts, including escalating blockers/risks as well as to remain educated on industry trends
• Responsible for partnering with internal finance and external vendors for reconciliation of all billing from end to end
• Manage pixels, creatives, and strategies for technical issues throughout campaigns using various tools such as Excel and Tableau
• Support internal and external parties on measurement implementation for specific marketing channels such Display, Search, Social, and Online Video
• Lead the creation and documents related to processes for ad operations workstreams with support from Senior Marketing Manager, Ad Products
• Update documentation as necessary to keep processes up to date
• Troubleshoot technical issue(s) and locate source of problem to be presented and resolved
• Participate and lead in operational duties, including monitoring status of tasks daily, preparing weekly status reports for internal partners and conducting recurring meeting
• Actively lead discussions regarding trafficking strategies, campaign objectives, upcoming schedule, and related operational issues Show more details...
via Intuit Careers
posted_at: 2 days agoschedule_type: Full-time
The Intuit Media team is searching for a Sr. Manager, Ad Products & Operations to help drive our end-to-end campaign execution process, tech stack strategy and implementation. The advertising platform and campaign management capabilities you’d be responsible for help drive highly relevant experiences for our customers.
You will be responsible for owning the end-to-end campaign execution process... from sell-side inventory sourcing and platform
The Intuit Media team is searching for a Sr. Manager, Ad Products & Operations to help drive our end-to-end campaign execution process, tech stack strategy and implementation. The advertising platform and campaign management capabilities you’d be responsible for help drive highly relevant experiences for our customers.
You will be responsible for owning the end-to-end campaign execution process... from sell-side inventory sourcing and platform set-up. Your team would manage tasks related to ad product development, tagging, trafficking, monitoring, troubleshooting, creative specifications, quality assurance, optimization, and yield management for campaigns. To effectively do this, you are responsible for driving strategic communication and decisioning in a dynamic setting.
You will have an advanced understanding of digital media technology and programmatic buying. Key partners will include engineering, product managers and data science teams. You will be responsible for reviewing and developing the current processes in the Digital workflow and serve as a subject matter expert. You will own the integration and operations of new technologies such as ad servers, campaign management tools, third party tracking, and other digital media technologies.
Responsibilities
• Define inventory sources and ad products for inclusion in the advertising campaigns
• Lead rate card development and yield management across all media buys
• Identify and recommend new, innovative ad opportunities for inclusion in our advertising campaigns
• Own all campaign operations, from media plan approval to delivery, in-flight optimization and post- campaign performance reporting
• Work closely to manage and develop your direct reports such as the Associate Manager, guiding them on their projects and providing constructive feedback
• Review campaign media plans, documents, and updates with Associate Marketing Manager, Ad Products and media team before trafficking to ensure consistent and accurate set-up
• Partner with AdTech to evaluate and recommend technology solutions, and identify opportunities to improve and/or create new tools and systems that will drive efficiencies
• Execute timely implementation, analytics set up, and trafficking of campaigns across multiple channels including Display, Search, Social, and Online Video
• Generate and implement pixels in various technology platforms and develop an understanding of best practices, technology capabilities, and troubleshooting tactics
• Own media metrics delivery for digital marketing channels such Display, Search, Social, and Online Video
• Coordinate with teams to ensure data (from varied sources) can be easily fed into tools and systems
• Ensure teams are effectively and efficiently using current tools and systems through training and/or establishment and adherence to best practices
• Organize and implement campaigns into an ad server and/or DSP and provide feedback on automation and organizational efficiency to develop best practices
• Actively lead and participate in discussions regarding trafficking strategies, campaign objectives, upcoming schedule, and related operational issues
• Participate in operational duties, including monitoring status of jobs daily, preparing weekly status reports for internal partners and conducting recurring meeting Show more details...
You will be responsible for owning the end-to-end campaign execution process... from sell-side inventory sourcing and platform set-up. Your team would manage tasks related to ad product development, tagging, trafficking, monitoring, troubleshooting, creative specifications, quality assurance, optimization, and yield management for campaigns. To effectively do this, you are responsible for driving strategic communication and decisioning in a dynamic setting.
You will have an advanced understanding of digital media technology and programmatic buying. Key partners will include engineering, product managers and data science teams. You will be responsible for reviewing and developing the current processes in the Digital workflow and serve as a subject matter expert. You will own the integration and operations of new technologies such as ad servers, campaign management tools, third party tracking, and other digital media technologies.
Responsibilities
• Define inventory sources and ad products for inclusion in the advertising campaigns
• Lead rate card development and yield management across all media buys
• Identify and recommend new, innovative ad opportunities for inclusion in our advertising campaigns
• Own all campaign operations, from media plan approval to delivery, in-flight optimization and post- campaign performance reporting
• Work closely to manage and develop your direct reports such as the Associate Manager, guiding them on their projects and providing constructive feedback
• Review campaign media plans, documents, and updates with Associate Marketing Manager, Ad Products and media team before trafficking to ensure consistent and accurate set-up
• Partner with AdTech to evaluate and recommend technology solutions, and identify opportunities to improve and/or create new tools and systems that will drive efficiencies
• Execute timely implementation, analytics set up, and trafficking of campaigns across multiple channels including Display, Search, Social, and Online Video
• Generate and implement pixels in various technology platforms and develop an understanding of best practices, technology capabilities, and troubleshooting tactics
• Own media metrics delivery for digital marketing channels such Display, Search, Social, and Online Video
• Coordinate with teams to ensure data (from varied sources) can be easily fed into tools and systems
• Ensure teams are effectively and efficiently using current tools and systems through training and/or establishment and adherence to best practices
• Organize and implement campaigns into an ad server and/or DSP and provide feedback on automation and organizational efficiency to develop best practices
• Actively lead and participate in discussions regarding trafficking strategies, campaign objectives, upcoming schedule, and related operational issues
• Participate in operational duties, including monitoring status of jobs daily, preparing weekly status reports for internal partners and conducting recurring meeting Show more details...
via Intuit Careers
posted_at: 2 days agoschedule_type: Full-time
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We use technology to solve our customers’ most important problems. We serve customers by finding more ways to put more money in their pockets, eliminating work so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make... it with confidence.
Intuit TurboTax has a clear
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We use technology to solve our customers’ most important problems. We serve customers by finding more ways to put more money in their pockets, eliminating work so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make... it with confidence.
Intuit TurboTax has a clear growth strategy to transform the tax landscape. Consumers are rapidly turning to digital solutions to solve their most pressing financial needs: making ends meet, maximizing their tax refund and saving more for the future. Turbo Tax is a >$3.5B business that serves over 40M customers each year. The brand has an exciting growth program fueled by some of the biggest innovations in the tax category.
We are searching for an experienced, reliable, detail-oriented Executive Assistant Business Partner (EABP) to be part of our team. The Executive Assistant will support 1 Vice President, 2 Directors, and will be responsible for performing a wide variety of administrative duties. The ideal candidate is self-motivated, professional, and capable of managing their workload as well as their executive’s calendars and prioritizing tasks in a fast-paced environment.
Responsibilities
• Manage complex and detailed calendars
• Travel coordination and arrangements
• Partner across organizational boundaries to deliver outcomes with other EABPs and business partners
• Plan and support meetings, off-sites, and team motivation
• Ability to tame organized chaos while remaining calm and composed
• Possess a high degree of initiative to take independent action and be able to always exercise proper judgment
• Be trustworthy and able to exhibit a high degree of confidentiality and integrity
• Be the “eyes and ears” of the organization and be sensitive to the needs of employees
• Managing and reconciling expense reports on behalf of the leaders
• Maintain organizational charts and email distribution lists
• Have a keen understanding of the organization – the vision, business direction, and mission
• Be approachable and eager to provide counsel and direction to team members/peers
• Takes initiative on researching, implementing, and improving systems and processes Show more details...
Intuit TurboTax has a clear growth strategy to transform the tax landscape. Consumers are rapidly turning to digital solutions to solve their most pressing financial needs: making ends meet, maximizing their tax refund and saving more for the future. Turbo Tax is a >$3.5B business that serves over 40M customers each year. The brand has an exciting growth program fueled by some of the biggest innovations in the tax category.
We are searching for an experienced, reliable, detail-oriented Executive Assistant Business Partner (EABP) to be part of our team. The Executive Assistant will support 1 Vice President, 2 Directors, and will be responsible for performing a wide variety of administrative duties. The ideal candidate is self-motivated, professional, and capable of managing their workload as well as their executive’s calendars and prioritizing tasks in a fast-paced environment.
Responsibilities
• Manage complex and detailed calendars
• Travel coordination and arrangements
• Partner across organizational boundaries to deliver outcomes with other EABPs and business partners
• Plan and support meetings, off-sites, and team motivation
• Ability to tame organized chaos while remaining calm and composed
• Possess a high degree of initiative to take independent action and be able to always exercise proper judgment
• Be trustworthy and able to exhibit a high degree of confidentiality and integrity
• Be the “eyes and ears” of the organization and be sensitive to the needs of employees
• Managing and reconciling expense reports on behalf of the leaders
• Maintain organizational charts and email distribution lists
• Have a keen understanding of the organization – the vision, business direction, and mission
• Be approachable and eager to provide counsel and direction to team members/peers
• Takes initiative on researching, implementing, and improving systems and processes Show more details...
via Intuit Careers
posted_at: 3 days agoschedule_type: Full-time
The Small Business and Self Employed (SBSEG) Customer Success organization manages over 400M digital customer interactions powered through AI/ML driven experiences and 13M+ assisted interactions through our virtual expert network of over 10k professional advisors delivering confidence with trusted expert advice. This Director role will be focused on delivering unparalleled quality of service... through managing our assisted experiences for Small Business
The Small Business and Self Employed (SBSEG) Customer Success organization manages over 400M digital customer interactions powered through AI/ML driven experiences and 13M+ assisted interactions through our virtual expert network of over 10k professional advisors delivering confidence with trusted expert advice. This Director role will be focused on delivering unparalleled quality of service... through managing our assisted experiences for Small Business customers as we continue to evolve from a transactional contact center operation to a data savvy tech led services based organization that champions a culture where we are never satisfied losing a customer. We are no longer downstream operations but a key embedded feature of our current design and iteration of products. Your team will be accountable for managing the people system to deliver the offering including: standard adherence management, expert performance diagnosis, quality of service monitoring through all end to end listening posts for Expert & Customer feedback. Looking for a highly seasoned accountable leader to manage E2E customer and expert interactions to ensure service levels are executed and delivering against goals. Monitors anomalies through the qualitative and quantitative analysis of contact drivers and key KPIs, solves gaps through service recovery outreach and other levers as needed.
Responsibilities
• This leader will partner with other critical functions like Product, PD, Design, Data and Marketing to ensure we are collectively designing segment specific digital and assisted services experiences that pays off our promise of complete confidence
• This leader will be a champion for the customer and expert experience by working across internal and outsourced partners to deliver experiences that build relationships with our customers, resolve customer issues, attract and maintain experts, and create promoters out of both groups
• Your passion and advocacy for the customer to be there at their acute points of need will help us think differently and change the trajectory of the impact our products can have at the moments of truth that matter most in our customers’ lives. Your focus will be to define what can be versus expanding or replicating what is already in play. If you have a passion for disruption and a track record of success developing and launching technology data driven solutions for consumers, we’d like to hear from you Show more details...
Responsibilities
• This leader will partner with other critical functions like Product, PD, Design, Data and Marketing to ensure we are collectively designing segment specific digital and assisted services experiences that pays off our promise of complete confidence
• This leader will be a champion for the customer and expert experience by working across internal and outsourced partners to deliver experiences that build relationships with our customers, resolve customer issues, attract and maintain experts, and create promoters out of both groups
• Your passion and advocacy for the customer to be there at their acute points of need will help us think differently and change the trajectory of the impact our products can have at the moments of truth that matter most in our customers’ lives. Your focus will be to define what can be versus expanding or replicating what is already in play. If you have a passion for disruption and a track record of success developing and launching technology data driven solutions for consumers, we’d like to hear from you Show more details...
via Intuit Careers
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Intuit is looking for a communications manager to support its Corporate Communications team and the Intuit brand’s social media platforms. Intuit is the global financial technology platform that powers prosperity for the people and communities we serve with TurboTax, Credit Karma, QuickBooks, and Mailchimp.
We’re looking for someone who has a proven track record of creating and executing content... campaigns, and coordinating work across multiple
Intuit is looking for a communications manager to support its Corporate Communications team and the Intuit brand’s social media platforms. Intuit is the global financial technology platform that powers prosperity for the people and communities we serve with TurboTax, Credit Karma, QuickBooks, and Mailchimp.
We’re looking for someone who has a proven track record of creating and executing content... campaigns, and coordinating work across multiple stakeholders, all fueled by data and analytics. The ideal candidate is comfortable in new and existing internal and external digital channels (social media, employee advocacy, blog, etc.), is fast-paced and can pivot quickly, has a heart for the customer, and leverages insights to make strategic business decisions. The position will be a part of the Intuit corporate communications team, representing the Intuit brand across all digital communications touch points around the world, including social media, online communities, internal employee-facing channels, with influencers, and the external Intuit blog.
Responsibilities
• Develop innovative social media campaigns in support of Intuit’s strategic reputation priorities across audiences (current/future employees, customers, communities, investors), including high profile brand campaigns
• Campaigns might include social media engagement, long- and short-form content, influencers, UGC, paid/organic social, content syndication, measurement, and reporting
• Lead community management and moderation of executive social media profiles
• Drive development of content for the Intuit external blog
• Lead employee advocacy program of employees serving as digital ambassadors
• Leverage social listening to inform strategy based on what's being discussed; voice of consumer reporting during times of crisis
• Support our reputation pillars with content plans
• Optimize campaigns based on data and learnings
• Provide strategic inputs and counsel on digital communications strategy related to large, cross-functional campaigns
• Steward channel strategy and rigorously prioritize content and channel activations based on business goals and desired outcomes
• Coordinate content and campaigns from start-to-finish working with agencies, vendors, internal/external stakeholders, and PR, internal communications, and digital communications teams
• Measure and analyze data to inform campaign optimization
• Support external communications team with inputs to build content campaigns and reporting
• Plug in to appropriate operational mechanisms to bring content from stakeholders to life Show more details...
We’re looking for someone who has a proven track record of creating and executing content... campaigns, and coordinating work across multiple stakeholders, all fueled by data and analytics. The ideal candidate is comfortable in new and existing internal and external digital channels (social media, employee advocacy, blog, etc.), is fast-paced and can pivot quickly, has a heart for the customer, and leverages insights to make strategic business decisions. The position will be a part of the Intuit corporate communications team, representing the Intuit brand across all digital communications touch points around the world, including social media, online communities, internal employee-facing channels, with influencers, and the external Intuit blog.
Responsibilities
• Develop innovative social media campaigns in support of Intuit’s strategic reputation priorities across audiences (current/future employees, customers, communities, investors), including high profile brand campaigns
• Campaigns might include social media engagement, long- and short-form content, influencers, UGC, paid/organic social, content syndication, measurement, and reporting
• Lead community management and moderation of executive social media profiles
• Drive development of content for the Intuit external blog
• Lead employee advocacy program of employees serving as digital ambassadors
• Leverage social listening to inform strategy based on what's being discussed; voice of consumer reporting during times of crisis
• Support our reputation pillars with content plans
• Optimize campaigns based on data and learnings
• Provide strategic inputs and counsel on digital communications strategy related to large, cross-functional campaigns
• Steward channel strategy and rigorously prioritize content and channel activations based on business goals and desired outcomes
• Coordinate content and campaigns from start-to-finish working with agencies, vendors, internal/external stakeholders, and PR, internal communications, and digital communications teams
• Measure and analyze data to inform campaign optimization
• Support external communications team with inputs to build content campaigns and reporting
• Plug in to appropriate operational mechanisms to bring content from stakeholders to life Show more details...
via Intuit Careers
posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Note: This is a pipeline requisition which is used to build our future sales workforce. Our recruiters look at these applications as digital sales consultant jobs become available. Due to extremely high volume and demand for these positions, our response to you may be delayed.
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With... products like TurboTax, QuickBooks and Mint, we’re using
Note: This is a pipeline requisition which is used to build our future sales workforce. Our recruiters look at these applications as digital sales consultant jobs become available. Due to extremely high volume and demand for these positions, our response to you may be delayed.
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With... products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.
Overview
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.
Responsibilities
Role Summary
You’ll speak to small businesses from around the country, helping them with the three jobs Intuit solves better than anyone else… managing finances, getting paid, and managing employees. This will require you to ask questions to get to know their business, how they work, and make a recommendation that will solve those jobs better than they thought possible. Your ability to solve problems with connected solutions will not only fuel their success but yours. Your key responsibilities will include taking or making contacts with prospects, converting them to users of our connected solutions, getting them to the right offering for their business, and creating lifelong customers for Intuit.
'How You'll Measure Success'
• Spend 70+% of your time interacting with customers measured by productive time
• Turn shoppers into buyers measured thru conversion rates
• Get them onto the strategic right fit platform for their business measured thru online mix rates
• Sell connected services solving more than the core problem they asked about measured by attach rates
• Ultimately, drive revenue to exceed your goal Show more details...
Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With... products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.
Overview
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.
Responsibilities
Role Summary
You’ll speak to small businesses from around the country, helping them with the three jobs Intuit solves better than anyone else… managing finances, getting paid, and managing employees. This will require you to ask questions to get to know their business, how they work, and make a recommendation that will solve those jobs better than they thought possible. Your ability to solve problems with connected solutions will not only fuel their success but yours. Your key responsibilities will include taking or making contacts with prospects, converting them to users of our connected solutions, getting them to the right offering for their business, and creating lifelong customers for Intuit.
'How You'll Measure Success'
• Spend 70+% of your time interacting with customers measured by productive time
• Turn shoppers into buyers measured thru conversion rates
• Get them onto the strategic right fit platform for their business measured thru online mix rates
• Sell connected services solving more than the core problem they asked about measured by attach rates
• Ultimately, drive revenue to exceed your goal Show more details...
via Intuit Careers
posted_at: 3 days agoschedule_type: Full-time
People who work for themselves fuel our economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs. Often, the odds are stacked against them with 50% failing in the first 5 years. Intuit’s Small Business and Self-Employed Group (SBSEG) is devoted to Intuit’s mission to power prosperity across the world especially for the millions of Small Business owners... struggling to get paid, get capital, stay compliant and
People who work for themselves fuel our economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs. Often, the odds are stacked against them with 50% failing in the first 5 years. Intuit’s Small Business and Self-Employed Group (SBSEG) is devoted to Intuit’s mission to power prosperity across the world especially for the millions of Small Business owners... struggling to get paid, get capital, stay compliant and grow their business. The Customer Success organization manages over 400M digital customer interactions powered through AI/ML driven experiences and 13M+ assisted interactions through our virtual expert network of over 20k professional advisors and product experts delivering confidence and ease with trusted expert advice. Be part of a data savvy tech led services-based organization that champions a culture where we are never satisfied losing a customer. We are no longer downstream support operations but a key embedded feature of our current design and iteration of products.
The head of Digital Experiences is a critical Customer Success leader that will build and execute on a vision for digital experiences, and instrumental in transforming customer experiences through digital-first, proactive & personalized solutions. This role is instrumental in driving our Digital Experiences strategy with a global lens and will drive the reimagination of tomorrow and power customer success.
We have a declared strategy to deliver Next Gen Customer Success Experiences through AI-powered Digital Experiences. The key goal of this role is to transform the E2E customer journey from discrete interactions to a seamless E2E journey through creation and delivery of integrated, omni-channel digital experiences leveraging data sharing and contextual handoffs between digital and assisted experiences in close partnership with ICS platform teams as measured by increased self-help resolution rates, contact rates, contact reduction to drive speed to benefit. This is a global team that will accelerate our ability to scale our capabilities across SBSEG.
Responsibilities
• Digital Platform enhancements - ongoing enhancements to the core digital platforms to drive standard adoption across all geographies, routing strategy and measurement, as well as partner with Account Services to continue to drive enhancements in the capabilities to expand coverage & success in the platform.
• Content Experiences to include - Driving personalization in content experiences through deployment of content blocks & personalization in & out of product.
• Conversational AI experiences - creating personalized experiences in the digital assistant and IVA to answer customers and provide insights, with a future state of do-it-for-me.
• Social & Community - responds to customer inquiries in social & community channels, management of Intuit’s CEO’s social accounts; and drives customer engagement content focusing on how-to and resolution outcome Show more details...
The head of Digital Experiences is a critical Customer Success leader that will build and execute on a vision for digital experiences, and instrumental in transforming customer experiences through digital-first, proactive & personalized solutions. This role is instrumental in driving our Digital Experiences strategy with a global lens and will drive the reimagination of tomorrow and power customer success.
We have a declared strategy to deliver Next Gen Customer Success Experiences through AI-powered Digital Experiences. The key goal of this role is to transform the E2E customer journey from discrete interactions to a seamless E2E journey through creation and delivery of integrated, omni-channel digital experiences leveraging data sharing and contextual handoffs between digital and assisted experiences in close partnership with ICS platform teams as measured by increased self-help resolution rates, contact rates, contact reduction to drive speed to benefit. This is a global team that will accelerate our ability to scale our capabilities across SBSEG.
Responsibilities
• Digital Platform enhancements - ongoing enhancements to the core digital platforms to drive standard adoption across all geographies, routing strategy and measurement, as well as partner with Account Services to continue to drive enhancements in the capabilities to expand coverage & success in the platform.
• Content Experiences to include - Driving personalization in content experiences through deployment of content blocks & personalization in & out of product.
• Conversational AI experiences - creating personalized experiences in the digital assistant and IVA to answer customers and provide insights, with a future state of do-it-for-me.
• Social & Community - responds to customer inquiries in social & community channels, management of Intuit’s CEO’s social accounts; and drives customer engagement content focusing on how-to and resolution outcome Show more details...
via Intuit Careers
posted_at: 2 days agoschedule_type: Full-time
Come join the Office of the President (OOP) Team as a full-time Service and Support Specialist. The Office of the President is a team of senior agents who take customer escalations on behalf of Intuit's Executive staff, Better Business Bureau, Attorneys General, and other intakes channels. OOP works directly with the customer and partners with all Business Units (BUs) across Intuit to find swift... resolution and works enterprise-wide to try and eliminate
Come join the Office of the President (OOP) Team as a full-time Service and Support Specialist. The Office of the President is a team of senior agents who take customer escalations on behalf of Intuit's Executive staff, Better Business Bureau, Attorneys General, and other intakes channels. OOP works directly with the customer and partners with all Business Units (BUs) across Intuit to find swift... resolution and works enterprise-wide to try and eliminate that pain forever. We are looking for individuals who are committed to providing world class customer support and want to be part of driving impactful change across the enterprise.
Responsibilities
• End to end management of customer escalations that come in through multiple channels, including the Intuit executive team
• Help establish and maintain new and existing partnerships with other teams across all BU's, Corporate and Legal departments and promote positive relations with all points of contact.
• Solve and close Better Business Bureau complaints and assist Legal teams with due diligence research work and handle sensitive customer complaints
• Learn and utilize specific software tools and problem-solving strategies to solve for customer issues and continuously improve our processes.
• Solve for complex and elevated customer inquiries across all Intuit products
• Manage a day-to-day queue of open, work-in-progress customer cases
• Craft Root Cause Analyses (RCAs) back to executive leadership team to affect positive change at scale and help drive operational efficiencies across the company Show more details...
Responsibilities
• End to end management of customer escalations that come in through multiple channels, including the Intuit executive team
• Help establish and maintain new and existing partnerships with other teams across all BU's, Corporate and Legal departments and promote positive relations with all points of contact.
• Solve and close Better Business Bureau complaints and assist Legal teams with due diligence research work and handle sensitive customer complaints
• Learn and utilize specific software tools and problem-solving strategies to solve for customer issues and continuously improve our processes.
• Solve for complex and elevated customer inquiries across all Intuit products
• Manage a day-to-day queue of open, work-in-progress customer cases
• Craft Root Cause Analyses (RCAs) back to executive leadership team to affect positive change at scale and help drive operational efficiencies across the company Show more details...
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