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https://invisioncommunity.com
Invision Community
Invision Community
Invision Community is a popular online platform that enables users to create and manage their own communities and forums. With a range of powerful features and an intuitive interface, Invision Community allows administrators to customize their communities with various themes and plugins. The website provides a comprehensive suite of tools for engaging with users, including member profiles, messaging systems, and content sharing options. Additionally, Invision Community offers robust moderation and administration tools, ensuring that community members can collaborate and communicate in a safe and efficient manner. Whether for hobbyist groups or large-scale organizations, Invision Community provides a scalable and versatile solution for building and maintaining online communities.
The platform allows organizations to create personalized landing pages and upload, store and organize assets using an integrated media manager.softwareadvice.comInvision Community is a cloud-based solution that helps businesses design, launch and manage communities, online forums and digital/e-commerce storefronts via a unified portal.
There are some more advanced functionality and server-level requirements that may not apply if you are using our cloud services.invisioncommunity.comWe offer both a hosted, cloud-based service for Invision Community or a downloadable, self-hosted license you can run on your own server.
Our new moderator approval queue feature, available in an upcoming release for all Invision Community clients, arms moderators with more…invisioncommunity.comThe Invision Community platform includes powerful tools for moderators to help them mitigate issues that may arise. We just enhanced one of them.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#12,885 Site Rank
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Site age20 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Developer(s)Invision Power Services
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Stable release4.7.2.1 / September 15, 2022
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PlatformPHP,/,MySQL
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LicenseProprietary
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TypeForum software
Traffic rank
#12,885
#12,885
Site age
20 yrs
20 yrs
Location
United States
United States
Popular Questions for Invision Community
Newest job postings for Invision Community
via Jobrapido.com
posted_at: 16 days agoschedule_type: Full-time
Position Summary:
Invision Technologies, LLC is looking for additional Service Desk Support Technicians to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to intake and triage client issues. The Service Desk Support Technicians are the first point of contact for support requests who then resolve or escalate the... issues for resolution. Qualified candidates must have
Position Summary:
Invision Technologies, LLC is looking for additional Service Desk Support Technicians to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to intake and triage client issues. The Service Desk Support Technicians are the first point of contact for support requests who then resolve or escalate the... issues for resolution. Qualified candidates must have the ability to communicate to clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, great on the telephone, organized, a great communicator, and consistent in maintaining our high-quality of standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.
This is a full-time position based in Albany, Ga.
Responsibilities & Duties:
• Serve as initial client issue/request intake for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support
• Intake client issues/requests through email and telephone, triage issues accordingly per company processes
• Provide remote support to clients and serve as the first point of contact for issue reporting
• Responsible for service ticket scheduling, escalation, and client satisfaction
• Ensure quality services are performed to the agreed SLA
• Offer our clients a true “white-glove” support experience and exceed their expectations
• Work with counterpart technicians to schedule and follow up on outstanding issues
• Conduct inventory control procedures including product receiving, shipping, purchasing, and overall inventory management
• Create and maintain thorough documentation and configurations within company tools
• Interface with third party vendors as a liaison between client and vendor
• Other duties as assigned
Knowledge, Skills & Personal Qualities:
• Demonstrate excellence in customer service
• Excellent communication skills
• Ability to identify simple to complex problems and analyze them for triage or solution
• Demonstrate problem-solving strategies and practical knowledge
• Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
• Working knowledge of computer systems, including hardware, software, OS, and peripherals
• Demonstrated ability to work in a fast-paced environment
• Time management, organization, and communication is vital
Required Qualifications :
• A high school diploma or equivalent required
• 1-year support or call center/dispatch experience
• Exceptional written and verbal communication skills
• Ability and desire to learn and adapt quickly
• Exceptional customer service skills
• Attention to detail
Preferred Qualifications:
• Advanced level degree or certifications desired
• Managed Service Provider experience
• Use of PSA/Ticketing system experience
• Call center/dispatch experience
• Experience as a tier 1-2 IT Support Specialist
• Working knowledge of O365, Azure, Sharepoint
Benefits:
• Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
• Employer-provided life insurance at no cost to the employee
• 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
• Monthly mobile phone stipend
• Career path after 6 months to outline future career growth
• Eighteen days of paid time off annually
• Salary commensurate with experience
Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.
About Invision Technologies:
Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com Show more details...
Invision Technologies, LLC is looking for additional Service Desk Support Technicians to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to intake and triage client issues. The Service Desk Support Technicians are the first point of contact for support requests who then resolve or escalate the... issues for resolution. Qualified candidates must have the ability to communicate to clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, great on the telephone, organized, a great communicator, and consistent in maintaining our high-quality of standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.
This is a full-time position based in Albany, Ga.
Responsibilities & Duties:
• Serve as initial client issue/request intake for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support
• Intake client issues/requests through email and telephone, triage issues accordingly per company processes
• Provide remote support to clients and serve as the first point of contact for issue reporting
• Responsible for service ticket scheduling, escalation, and client satisfaction
• Ensure quality services are performed to the agreed SLA
• Offer our clients a true “white-glove” support experience and exceed their expectations
• Work with counterpart technicians to schedule and follow up on outstanding issues
• Conduct inventory control procedures including product receiving, shipping, purchasing, and overall inventory management
• Create and maintain thorough documentation and configurations within company tools
• Interface with third party vendors as a liaison between client and vendor
• Other duties as assigned
Knowledge, Skills & Personal Qualities:
• Demonstrate excellence in customer service
• Excellent communication skills
• Ability to identify simple to complex problems and analyze them for triage or solution
• Demonstrate problem-solving strategies and practical knowledge
• Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
• Working knowledge of computer systems, including hardware, software, OS, and peripherals
• Demonstrated ability to work in a fast-paced environment
• Time management, organization, and communication is vital
Required Qualifications :
• A high school diploma or equivalent required
• 1-year support or call center/dispatch experience
• Exceptional written and verbal communication skills
• Ability and desire to learn and adapt quickly
• Exceptional customer service skills
• Attention to detail
Preferred Qualifications:
• Advanced level degree or certifications desired
• Managed Service Provider experience
• Use of PSA/Ticketing system experience
• Call center/dispatch experience
• Experience as a tier 1-2 IT Support Specialist
• Working knowledge of O365, Azure, Sharepoint
Benefits:
• Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
• Employer-provided life insurance at no cost to the employee
• 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
• Monthly mobile phone stipend
• Career path after 6 months to outline future career growth
• Eighteen days of paid time off annually
• Salary commensurate with experience
Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.
About Invision Technologies:
Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com Show more details...
via Jobrapido.com
posted_at: 16 days agoschedule_type: Full-time
Position Summary:Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite... requests. Qualified candidates must have the ability to communicate
Position Summary:Invision Technologies, LLC is looking for additional IT Support Professionals to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the delivery of reactive technical support, as well as emergency and scheduled onsite... requests. Qualified candidates must have the ability to communicate with clients and co-workers at both technical and non-technical levels. Ideal candidates are self-directed, innovative, organized, flexible, and consistent in maintaining our high-quality standards. The desire and drive to build and maintain customer relationships is a key function of this role. This candidate must also be able to exhibit a sense of urgency in providing exceptional quality service to clients and setting and managing expectations.
Responsibilities & Duties:
• Serve as front-line IT support for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support
• Provide both in-person and remote support to clients and serve as the first point of escalation for issue reporting
• Offer our clients a true “white-glove” support experience and exceed their expectations
• Install and configure hardware and software components to ensure usability and optimal performance
• Work with counterpart technicians and clients for developing solutions to meet client needs
• Create and maintain thorough documentation and configurations within company tools
• Identify and implement automation and continuous process improvement opportunities
• Interface with third-party vendors as a liaison between client and vendor
• Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services clients
• Other duties as assigned
Knowledge, Skills & Personal Qualities:
• Demonstrate excellence in customer service
• Ability to identify simple to complex problems and analyze them for triage or solution
• Demonstrate problem-solving strategies and practical knowledge
• Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
• Advanced knowledge of computer systems, including hardware, software, OS, and peripherals
• Working knowledge of networking fundamentals and hardware
• Knowledge of cyber security fundamentals
• Demonstrated ability to work in a fast-paced environment
• Time management, organization, and communication are vital
Required Qualifications:
• A high school diploma or equivalent required
• 1-year computer and/or network support experience
• Exceptional written and verbal communication skills
• Ability and desire to learn and adapt quickly
• Exceptional customer service skills
• Attention to detail
Preferred Qualifications:
• Advanced level degree or certifications desired
• Preferred certifications: Comptia A+, Network+, Security+, any Microsoft
• Managed Service Provider experience
• Use of PSA/Ticketing system experience
• Experience as a tier 1-2 IT Support Specialist
• Working knowledge of O365, Azure, Sharepoint
Benefits
• Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
• Employer-provided life insurance at no cost to the employee
• 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
• Monthly mobile phone stipend
• Career path after 6 months to outline future career growth
• Eighteen days of paid time off annually
• Salary commensurate with experience, range of $35,000 - $60,000
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.
About Invision Technologies:
Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com Show more details...
Responsibilities & Duties:
• Serve as front-line IT support for all aspects of our client’s IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support
• Provide both in-person and remote support to clients and serve as the first point of escalation for issue reporting
• Offer our clients a true “white-glove” support experience and exceed their expectations
• Install and configure hardware and software components to ensure usability and optimal performance
• Work with counterpart technicians and clients for developing solutions to meet client needs
• Create and maintain thorough documentation and configurations within company tools
• Identify and implement automation and continuous process improvement opportunities
• Interface with third-party vendors as a liaison between client and vendor
• Participate in a 24x7 on-call rotation and after-hour upgrades to support our managed services clients
• Other duties as assigned
Knowledge, Skills & Personal Qualities:
• Demonstrate excellence in customer service
• Ability to identify simple to complex problems and analyze them for triage or solution
• Demonstrate problem-solving strategies and practical knowledge
• Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
• Advanced knowledge of computer systems, including hardware, software, OS, and peripherals
• Working knowledge of networking fundamentals and hardware
• Knowledge of cyber security fundamentals
• Demonstrated ability to work in a fast-paced environment
• Time management, organization, and communication are vital
Required Qualifications:
• A high school diploma or equivalent required
• 1-year computer and/or network support experience
• Exceptional written and verbal communication skills
• Ability and desire to learn and adapt quickly
• Exceptional customer service skills
• Attention to detail
Preferred Qualifications:
• Advanced level degree or certifications desired
• Preferred certifications: Comptia A+, Network+, Security+, any Microsoft
• Managed Service Provider experience
• Use of PSA/Ticketing system experience
• Experience as a tier 1-2 IT Support Specialist
• Working knowledge of O365, Azure, Sharepoint
Benefits
• Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
• Employer-provided life insurance at no cost to the employee
• 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
• Monthly mobile phone stipend
• Career path after 6 months to outline future career growth
• Eighteen days of paid time off annually
• Salary commensurate with experience, range of $35,000 - $60,000
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all employees.
About Invision Technologies:
Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com Show more details...
via Jobrapido.com
posted_at: 16 days agoschedule_type: Full-time
Position Summary
Invision Technologies, LLC is looking for an experienced NOC Engineer to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve complex client issues. The NOC Engineer will design, implement, troubleshoot, analyze, and maintain the IT Infrastructure of internal and external customer environments... including network connectivity and utilization, Windows
Position Summary
Invision Technologies, LLC is looking for an experienced NOC Engineer to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve complex client issues. The NOC Engineer will design, implement, troubleshoot, analyze, and maintain the IT Infrastructure of internal and external customer environments... including network connectivity and utilization, Windows server administration, virtualization, performance tuning, VoIP telephony, backup and restore. The NOC Engineer will also identify, research, and resolve technical problems while serving as an escalation point and mentor to entry and junior level technicians. The NOC Engineer will work regularly within client networks, server environments, Microsoft Active Directory/O365 environments, and with VoIP telephony systems. This is a full-time position based in Albany, Ga.
Responsibilities & Duties
• Design and implement all aspects of IT networks for clients, including corporate and remote levels, whether new or improving the efficiency of existing networks.
• Provide architecture and implementation of network/infrastructure topologies
• Provide last level of escalation support for all network and server issues including availability, reliability, configuration management, disaster recovery/business continuity, and design
• Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN
• Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
• Monitor RMM system alerts and notifications and respond accordingly
• Work with technicians and clients for developing solutions to meet client needs
• Create and maintain thorough documentation and configuration within company tools
• Identify automation and continuous process improvement opportunities
• Interface with third party vendors as liaison between client and vendor
• Participate in a 24x7 on-call rotation and after-hour upgrades to support managed services clients
• Other duties as assigned
Knowledge, Skills & Personal Qualities
• Demonstrate excellence in customer service
• Demonstrate problem-solving strategies and practical knowledge
• Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
• Expert skills in Windows desktop administration, network systems, business applications, and VoIP
• Strong skills in Windows Server 2012/2016, Active Directory, DNS, DHCP, Group Policy, and PowerShell.
• Detailed working knowledge of IP Addressing, VLANs, Port Trunking, and Layer 3 routing
• Working knowledge of Network Monitoring and Management tools and processes
• Knowledge of Cyber Security fundamentals
• Demonstrated ability to work in a fast-paced environment
Required Qualifications
• Experience with VMware, AWS/Azure Cloud technologies, and Office365 administration
• Experience with Windows Server 2012/2016, Active Directory, DNS, DHCP, Group Policy, and PowerShell
• 5+ years working experience as an IT systems administrator or equivalent Level II or III technical resource
• Proven track record of successfully working within a Network Operations Center.
Preferred Qualifications
• Experience with a Managed Service Provider (MSP) in a NOC environment
• Familiarity with ConnectWise or similar service management platforms
• Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP
Benefits
• Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
• Employer-provided life insurance at no cost to the employee
• 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
• Monthly mobile phone stipend
• Eighteen days of paid time off annually
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees.
About Invision Technologies:
Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com Show more details...
Invision Technologies, LLC is looking for an experienced NOC Engineer to join our team. The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve complex client issues. The NOC Engineer will design, implement, troubleshoot, analyze, and maintain the IT Infrastructure of internal and external customer environments... including network connectivity and utilization, Windows server administration, virtualization, performance tuning, VoIP telephony, backup and restore. The NOC Engineer will also identify, research, and resolve technical problems while serving as an escalation point and mentor to entry and junior level technicians. The NOC Engineer will work regularly within client networks, server environments, Microsoft Active Directory/O365 environments, and with VoIP telephony systems. This is a full-time position based in Albany, Ga.
Responsibilities & Duties
• Design and implement all aspects of IT networks for clients, including corporate and remote levels, whether new or improving the efficiency of existing networks.
• Provide architecture and implementation of network/infrastructure topologies
• Provide last level of escalation support for all network and server issues including availability, reliability, configuration management, disaster recovery/business continuity, and design
• Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN
• Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
• Monitor RMM system alerts and notifications and respond accordingly
• Work with technicians and clients for developing solutions to meet client needs
• Create and maintain thorough documentation and configuration within company tools
• Identify automation and continuous process improvement opportunities
• Interface with third party vendors as liaison between client and vendor
• Participate in a 24x7 on-call rotation and after-hour upgrades to support managed services clients
• Other duties as assigned
Knowledge, Skills & Personal Qualities
• Demonstrate excellence in customer service
• Demonstrate problem-solving strategies and practical knowledge
• Ability to diagnose and resolve issues balancing research, troubleshooting, and standard procedures
• Expert skills in Windows desktop administration, network systems, business applications, and VoIP
• Strong skills in Windows Server 2012/2016, Active Directory, DNS, DHCP, Group Policy, and PowerShell.
• Detailed working knowledge of IP Addressing, VLANs, Port Trunking, and Layer 3 routing
• Working knowledge of Network Monitoring and Management tools and processes
• Knowledge of Cyber Security fundamentals
• Demonstrated ability to work in a fast-paced environment
Required Qualifications
• Experience with VMware, AWS/Azure Cloud technologies, and Office365 administration
• Experience with Windows Server 2012/2016, Active Directory, DNS, DHCP, Group Policy, and PowerShell
• 5+ years working experience as an IT systems administrator or equivalent Level II or III technical resource
• Proven track record of successfully working within a Network Operations Center.
Preferred Qualifications
• Experience with a Managed Service Provider (MSP) in a NOC environment
• Familiarity with ConnectWise or similar service management platforms
• Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, SonicWall CSSA, Cisco CCNA, or VMware VCP
Benefits
• Comprehensive health care plan including options for Dental, Vision, and ST/LT Disability
• Employer-provided life insurance at no cost to the employee
• 401k retirement plan with company matching contribution; employees may participate after completing 1 year of service
• Monthly mobile phone stipend
• Eighteen days of paid time off annually
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees.
About Invision Technologies:
Invision Technologies is a regional technology management firm serving small and medium businesses. We serve the community by empowering our clients to do what they do best and ensure their technology works for them to accomplish their goals. We support data, telephone, low-voltage, and security networks. If it runs over IP…we support it. We are a close-knit, community-oriented team and we look forward to speaking with you!! Check us out at www.invtech.com Show more details...
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