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IONOS by 1&1
Company
IONOS.co.uk is a leading web hosting and cloud solutions provider in the UK. With its user-friendly interface and range of services, the website caters to businesses and individuals seeking reliable hosting, domain registration, online marketing tools, and virtual private servers. IONOS enables customers to easily create and manage their websites, ensuring high performance and security. The site also offers comprehensive technical support and an intuitive control panel for efficient management. IONOS.co.uk is a trusted platform for users to establish and enhance their online presence through cost-effective solutions and professional services.
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EncryptedSite is Encrypted
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CountryHosted in Germany
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Latitude\Longitude51.2993 / 9.491 Google Map
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Traffic rank#14,481 Site Rank
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Site Owner informationWhois info
Website is Safe
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Customer_service1 (484) 254-5555
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CeoAchim Weiß (Oct 2018–)
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Headquarters_location
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Founder
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Founded1988
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Revenue1.063 billion EUR (2021)
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Subsidiaries
Traffic rank
#14,481
#14,481
Site age
Location
Germany
Germany
Popular Questions for IONOS by 1&1
Newest job postings for IONOS by 1&1
via ZipRecruiter
schedule_type: Full-time
IONOS Inc. (formerly 1&1 IONOS) is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web... hosting, site creation, technical support and cutting-edge
IONOS Inc. (formerly 1&1 IONOS) is a subsidiary of United Internet - a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web... hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
The Server Technical Support Representative primarily supports IONOS customers with dedicated, root, and VPS server products via phone, email and chat. Additional responsibilities of the position include assisting customers with their domains, email, billing, and account management. Server Support Representatives also sell related products and services based on customer need. Potential candidates must possess a basic understanding of web hosting concepts. Full product support training is provided.
Responsibilities:
· Resolving customer issues via phone, email and chat
· Demonstrating both technical proficiency and effective soft skills in resolving customer issues
· Troubleshooting a wide range of technical and billing concerns and educating customers about our products and processes
· Recommending and selling the right products and services based on customer's business and personal needs
· Effectively managing self to meet departmental goals (including efficiency, productivity, customer satisfaction and sales/revenue) and resolve incoming workload efficiently
Qualifications:
• Prior technical support and/or customer service experience preferred
• Strong spoken and written communication skills
• Basic understanding of TCP/IP protocols - HTTP, DNS, FTP, SSH, RDP
• Basic understanding of web hosting software such as IIS and Apache
• Willing to learn and adapt to new technologies in a changing environment
• High School diploma or equivalent
Preferred Qualifications:
• Skills in the web hosting environment
• Technical education in networking and IT infrastructure
Physical Requirements and Working Conditions:
• The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis.
• The ability to use a computer and telephone for extended periods of time to communicate, create, and access information.
• The ability to regularly sit or stand for extended periods of time
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers.
IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
The Server Technical Support Representative primarily supports IONOS customers with dedicated, root, and VPS server products via phone, email and chat. Additional responsibilities of the position include assisting customers with their domains, email, billing, and account management. Server Support Representatives also sell related products and services based on customer need. Potential candidates must possess a basic understanding of web hosting concepts. Full product support training is provided.
Responsibilities:
· Resolving customer issues via phone, email and chat
· Demonstrating both technical proficiency and effective soft skills in resolving customer issues
· Troubleshooting a wide range of technical and billing concerns and educating customers about our products and processes
· Recommending and selling the right products and services based on customer's business and personal needs
· Effectively managing self to meet departmental goals (including efficiency, productivity, customer satisfaction and sales/revenue) and resolve incoming workload efficiently
Qualifications:
• Prior technical support and/or customer service experience preferred
• Strong spoken and written communication skills
• Basic understanding of TCP/IP protocols - HTTP, DNS, FTP, SSH, RDP
• Basic understanding of web hosting software such as IIS and Apache
• Willing to learn and adapt to new technologies in a changing environment
• High School diploma or equivalent
Preferred Qualifications:
• Skills in the web hosting environment
• Technical education in networking and IT infrastructure
Physical Requirements and Working Conditions:
• The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis.
• The ability to use a computer and telephone for extended periods of time to communicate, create, and access information.
• The ability to regularly sit or stand for extended periods of time
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
via Glassdoor
posted_at: 23 days agoschedule_type: Full-time
IONOS is a leader amongst global Web hosting providers. We are proud to have more than 11 million customers and to have registered over 18 million domains worldwide. With over 6,000 employees in 7 different countries we are dedicated to creating the most innovative hosting products in the marketplace. We provide a comprehensive range of sophisticated products including domain registrations... shared hosting packages, online shops and dedicated servers
IONOS is a leader amongst global Web hosting providers. We are proud to have more than 11 million customers and to have registered over 18 million domains worldwide. With over 6,000 employees in 7 different countries we are dedicated to creating the most innovative hosting products in the marketplace. We provide a comprehensive range of sophisticated products including domain registrations... shared hosting packages, online shops and dedicated servers and Cloud Compute.
Our Cloud division offers world class IaaS and Cloud-Services through our Data Center Designer and Cloud Compute Engine delivered through one of our 10 datacenters strategically located around the globe. IONOS is the leading European Cloud provider aiming for double digit growth and is now keenly focused on growing market share in the American markets.
Summary
In order to fulfill this mission, we are looking for Growth minded individual, who will evangelize the IONOS brand and position our innovative cloud products to select target markets. As the ideal candidate, you have an entrepreneurial spirt with an affinity for technology and the ability to "think BIG". You are a client-focused individual with a high level of empathy and the desire to understand customer needs. You will be able to explore client 'needs' while relating to IONOS capabilities through discovery and client engagement. You will be creative and proactive in your outreach while providing a high level of responsiveness, follow-through, and execution of commitments. Success for this role will be measured by New client opportunity creation, Opportunity Conversion and revenue yield.
Responsibilities
• You will dominate the top of sales funnel, following up on inbound Leads & prospecting into target accounts
• Engage with newly signed trial customers to drive utilization and account activation
• Work closely with Marketing in support various campaigns and programs to optimize lead conversion
• Be creative in the development and execution of your own Go-To-Market Strategy to generate leads
• Accountable for managing and building prospect database in various CRM tools and applications
• Collaborate with and support Account Executives and Solutions Architects to ensure optimal market coverage
• Develop and maintain client relationships with influencers, decision makers and CXO's
• Work closely with Sales Operations to ensure process standardization and data governance
• Actively develop personal knowledge of industry/market sector, client's business challenges, and competitive and economic landscape.
Qualifications
• 1-3 years of business experience with an emphasis on sales preferred
• Proven background of success and growth while possessing the ability to set goals, overcome challenges and be a positive influence to those around them.
• Entrepreneurial spirit, desire to win but not afraid to fail
• Great communication skills
• High levels of empathy and emotional intelligence
• Demonstrable results-oriented attitude that overcomes barriers
• Ability to navigate business conversation
• Technology Savvy
• A high level of the initiative as well as an independent and goal-oriented way of working.
Physical Requirements and Working Conditions:
• Sitting or standing for extended periods of time
• Spend extended hours in front of a computer screen
• Ability to travel via air and/or vehicle on an overnight basis up to approximately 5-10% of time (1 overnight trip/month)
• The ability to perform the essential responsibilities of this job in our Philadelphia office on days as designated by management
Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company.
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
Our Cloud division offers world class IaaS and Cloud-Services through our Data Center Designer and Cloud Compute Engine delivered through one of our 10 datacenters strategically located around the globe. IONOS is the leading European Cloud provider aiming for double digit growth and is now keenly focused on growing market share in the American markets.
Summary
In order to fulfill this mission, we are looking for Growth minded individual, who will evangelize the IONOS brand and position our innovative cloud products to select target markets. As the ideal candidate, you have an entrepreneurial spirt with an affinity for technology and the ability to "think BIG". You are a client-focused individual with a high level of empathy and the desire to understand customer needs. You will be able to explore client 'needs' while relating to IONOS capabilities through discovery and client engagement. You will be creative and proactive in your outreach while providing a high level of responsiveness, follow-through, and execution of commitments. Success for this role will be measured by New client opportunity creation, Opportunity Conversion and revenue yield.
Responsibilities
• You will dominate the top of sales funnel, following up on inbound Leads & prospecting into target accounts
• Engage with newly signed trial customers to drive utilization and account activation
• Work closely with Marketing in support various campaigns and programs to optimize lead conversion
• Be creative in the development and execution of your own Go-To-Market Strategy to generate leads
• Accountable for managing and building prospect database in various CRM tools and applications
• Collaborate with and support Account Executives and Solutions Architects to ensure optimal market coverage
• Develop and maintain client relationships with influencers, decision makers and CXO's
• Work closely with Sales Operations to ensure process standardization and data governance
• Actively develop personal knowledge of industry/market sector, client's business challenges, and competitive and economic landscape.
Qualifications
• 1-3 years of business experience with an emphasis on sales preferred
• Proven background of success and growth while possessing the ability to set goals, overcome challenges and be a positive influence to those around them.
• Entrepreneurial spirit, desire to win but not afraid to fail
• Great communication skills
• High levels of empathy and emotional intelligence
• Demonstrable results-oriented attitude that overcomes barriers
• Ability to navigate business conversation
• Technology Savvy
• A high level of the initiative as well as an independent and goal-oriented way of working.
Physical Requirements and Working Conditions:
• Sitting or standing for extended periods of time
• Spend extended hours in front of a computer screen
• Ability to travel via air and/or vehicle on an overnight basis up to approximately 5-10% of time (1 overnight trip/month)
• The ability to perform the essential responsibilities of this job in our Philadelphia office on days as designated by management
Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company.
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
via Glassdoor
posted_at: 30 days agoschedule_type: Full-time
Organically grow hosting business revenue with existing IONOS clients. In order to ensure the best possible service and to inspire our clients, you will provide professional services and guidance for our largest shared and dedicated hosting customers. Be a trusted contact person for all concerns of assigned accounts. Act as a hosting business partner for clients while maintain high visibility... during the entire relationship cycle. Maintain constant
Organically grow hosting business revenue with existing IONOS clients. In order to ensure the best possible service and to inspire our clients, you will provide professional services and guidance for our largest shared and dedicated hosting customers. Be a trusted contact person for all concerns of assigned accounts. Act as a hosting business partner for clients while maintain high visibility... during the entire relationship cycle. Maintain constant real time understanding of the satisfaction of our clients with our implemented IONOS products and related service. Continuously seek new information about clients' business model and evolving data needs. Simultaneously maintain continuous learning of the IONOS suite of products including new product offerings. Introduce existing clients to new IONOS data products and be able to illustrate sound value propositions in order to secure new contract revenue using professional sales skills and closing capabilities.
Responsibilities:
Account Management/Sales:
• Meet assigned annual quota of additional contract revenue from existing clients for shared and dedicated clients.
• Retain existing business using problem solving ability, outstanding sales and communication skills, and solid understanding of both IONOS and competitor products.
• Contact existing customers and convince them of the value in maintaining and expanding partnership with IONOS.
• Collaborate with the IONOS operations teams to ensure high service quality for our partners; stay ahead of any customer service or product issues; express understanding to clients; and engage in actions to mitigate concerns far in advance of renewal dates.
• Develop relationships with internal IONOS departments necessary to resolve client concerns
• Intensify business relationships and build a sustainable long-term relationship with the partners.
• Test new methods as well as new product marketing tools with clients.
Marketing/Acquisition:
• Test new methods as well as new marketing and communication channels to reach your target group.
• Establish a professional lead-nurturing process together with your agency business marketing colleagues
• Ensure a constant growth of registered IONOS partners together with your team.
Service/Support:
• Ensure professional support for our IONOS partners and be a valued contact person for their needs.
• Develop the account managers in team to become competent "single points of contact" for the partners they support and ensure that written and telephone inquiries are handled professionally.
• You will collaborate with the IONOS operations teams to ensure high service quality for our partners.
Required Qualifications:
• 5-7 years in state-of-the-art B2B marketing, sales and account management.
• Strong technical background and knowledge in web design, e-commerce, web hosting, server and cloud technology
• You are able to present confidently towards larger audiences and represent IONOS in meetings, fairs and conferences.
• You are curious and love to explore innovations and new technologies; drive to continuously self-develop knowledge of IONOS and competitor products.
• You have a strong customer orientation and a good mix of sales and service mentality
• Effective problem solving ability with the skills needed to leverage internal IONOS departments to solve customer concerns.
Preferred Qualifications:
• Bachelor or master's degree in computer science or economics or related professional technical education
Physical requirements and Working Conditions
• Sitting or standing for extended periods of time
• Spend extended hours in front of a computer screen
• Ability to travel via air and/or vehicle on an overnight basis up to approximately 10-20% of time (2 overnight trips/month)
• Ability to lift objects during travel up to 20 lbs.
• The ability to perform the essential responsibilities of this job in our Philadelphia office on days as designated by management
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
Responsibilities:
Account Management/Sales:
• Meet assigned annual quota of additional contract revenue from existing clients for shared and dedicated clients.
• Retain existing business using problem solving ability, outstanding sales and communication skills, and solid understanding of both IONOS and competitor products.
• Contact existing customers and convince them of the value in maintaining and expanding partnership with IONOS.
• Collaborate with the IONOS operations teams to ensure high service quality for our partners; stay ahead of any customer service or product issues; express understanding to clients; and engage in actions to mitigate concerns far in advance of renewal dates.
• Develop relationships with internal IONOS departments necessary to resolve client concerns
• Intensify business relationships and build a sustainable long-term relationship with the partners.
• Test new methods as well as new product marketing tools with clients.
Marketing/Acquisition:
• Test new methods as well as new marketing and communication channels to reach your target group.
• Establish a professional lead-nurturing process together with your agency business marketing colleagues
• Ensure a constant growth of registered IONOS partners together with your team.
Service/Support:
• Ensure professional support for our IONOS partners and be a valued contact person for their needs.
• Develop the account managers in team to become competent "single points of contact" for the partners they support and ensure that written and telephone inquiries are handled professionally.
• You will collaborate with the IONOS operations teams to ensure high service quality for our partners.
Required Qualifications:
• 5-7 years in state-of-the-art B2B marketing, sales and account management.
• Strong technical background and knowledge in web design, e-commerce, web hosting, server and cloud technology
• You are able to present confidently towards larger audiences and represent IONOS in meetings, fairs and conferences.
• You are curious and love to explore innovations and new technologies; drive to continuously self-develop knowledge of IONOS and competitor products.
• You have a strong customer orientation and a good mix of sales and service mentality
• Effective problem solving ability with the skills needed to leverage internal IONOS departments to solve customer concerns.
Preferred Qualifications:
• Bachelor or master's degree in computer science or economics or related professional technical education
Physical requirements and Working Conditions
• Sitting or standing for extended periods of time
• Spend extended hours in front of a computer screen
• Ability to travel via air and/or vehicle on an overnight basis up to approximately 10-20% of time (2 overnight trips/month)
• Ability to lift objects during travel up to 20 lbs.
• The ability to perform the essential responsibilities of this job in our Philadelphia office on days as designated by management
Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law Show more details...
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