Most recent job postings at isotropic
via Geebo posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
The Role Isotropic is seeking an experienced Director of Marketing to lead and own the company's marketing strategy with an emphasis on business growth, market penetration, and cost-effective customer acquisition. You will use your creativity and expertise in B2B marketing within technical industries to develop and implement innovative on and offline marketing strategies to strengthen our... business position in the marketplace and build sustainable The Role Isotropic is seeking an experienced Director of Marketing to lead and own the company's marketing strategy with an emphasis on business growth, market penetration, and cost-effective customer acquisition. You will use your creativity and expertise in B2B marketing within technical industries to develop and implement innovative on and offline marketing strategies to strengthen our... business position in the marketplace and build sustainable growth. You must have a passion and a track record for originating and implementing unique approaches to meet the goals of fast past, high growth companies. You will grow and lead a world class marketing team to handle brand awareness, lead generation, and content creative and curation to enable sales. You will be a key member of the management team and will report directly to the CMO. Job Duties and Responsibilities Develop long-term company marketing strategy, with an emphasis on business growth, market penetration and cost-effective customer acquisition. Own content marketing strategies and set short-term goals for online and offline marketing with digital media including social, email, and affiliate channels. Leverage full value from marketing automation processes and tools. Deliver account-specific campaigns and strategies with targeted messaging for key accounts focused on growth and retention Develop and implement a winning lead generation strategy using knowledge of demand generation tactics and lead conversion principles Organize and execute industry events, conferences, roadshows, demos, and strategic partner pitches Collaborate with and enable the Sales Team to meet their objectives Work closely with Product Team to define marketing strategies for new and existing products and execute go-to-market campaigns Provide continual market reviews, customer trends and competitive insights Develop and manage business' reputation and recognition. Essential Skills and Experience Needed 10
years of experience A track record of successfully scaling Marketing teams demonstrating progressive responsibility for marketing Experience of working with a high growth or scaling business having implemented a successful lead generation marketing plan Knowledge and understanding of the SATCOM industry Experience working with a sales team in both Sales Enablement and Account-Based Approach. Experience in startups or must be comfortable with speed and urgency of deliverables Must be looking for a fresh challenge and prepared to roll your sleeves up and deliver a winning strategy with best-in-class execution
Salary Range:
$250K -- $500K+
Minimum Qualification
Digital Marketing & Social Media, Marketing Research & AnalysisEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Salary.com posted_at: 5 days agoschedule_type: Full-time
Network Operations Center – Technician Position Description... NOT A REMOTE POSITION • **2nd shift - 4pm - 12am - 5 days a week*** • **3rd shift - 12am - 8am - 5 days a week*** The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s Lake Geneva Earth Station, Lake Geneva, Wisconsin. The work schedule may include Weekends, Holidays, Night Shift, Overtime, Network Operations Center – Technician

Position Description...

NOT A REMOTE POSITION
• **2nd shift - 4pm - 12am - 5 days a week***
• **3rd shift - 12am - 8am - 5 days a week***

The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s Lake Geneva Earth Station, Lake Geneva, Wisconsin. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

Your duties will include:
• Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks and related equipment.
• Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
• Addressing concerns and resolving technical issues via telephone, e-mail message and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
• Responding to automated monitoring notifications, provide reports to customers and participate on process improvement initiatives.
• Answer incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy.
• Create performance reports for customer systems and services.
• Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
• Executes customer initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
• Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
• Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
• Use of Isotropic software to source and input customer data accurately as related to the inquiry.
• Handling sensitive or confidential customer data in a professional, responsible manner.
• Aiming to resolve issues on the first call by being proactive and demonstrating advanced product knowledge.
• Completing any special project assignments and assisting other departments during lower customer contact periods.
• Other duties as assigned by Isotropic management.

Preferred Skills and Qualifications:
• Basic understanding of Internet Protocol addressing.
• Knowledge of configuring NAT and VLAN.
• Experience with operating network management tools and understanding network reporting.
• High-level of understanding of troubleshooting methodologies.
• Ability to work off hours, weekends, or night shift as required to support a 24 x 7 network operations center (NOC).
• Exceptional interpersonal, communication, initiative and leadership abilities.
• Effective analytical, planning, organizational, and documentation skills.
• Team player along with the ability to multitask and work in a stand-alone capacity.
• Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
• Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
• The ability to communicate and understand complex information and ideas.
• Excellent oral/written communications and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
• Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes.
• Continuously demonstrate a high sense of urgency, with ability to perform under pressure
• Candidate must enjoy being part of a close-knit team and helping co-workers succeed.

Education/Experience/Certifications:

H.S. Diploma

Technical Schools (Civilian/Military, SATCOM)

Associate of Science/Art, Computer Science, Networks, etc.

Experience with MS Office Suite

Relevant VSAT Experience (will train in-house)

Call center and/or tech support experience

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:
• 1 year

Schedule:
• 8 hour shift
• Day shift
• Night shift
• Weekends as needed

Work Location: In person
Show more details...
via Dublin, CA - Geebo posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
The Role: Isotropic Systems (ISL) is seeking an exceptional Sales Engineer to join our Sales Engineering team. The Sales Engineering team is responsible for technical product introduction, sales, and onboarding of new and existing customers. In this role, you will support the embedded development of Isotropic Systems technology and assist customers in the configuration and adoption of newly finished ISL products. As a member of the Sales Engineering The Role:
Isotropic Systems (ISL) is seeking an exceptional Sales Engineer to join our Sales Engineering team. The Sales Engineering team is responsible for technical product introduction, sales, and onboarding of new and existing customers. In this role, you will support the embedded development of Isotropic Systems technology and assist customers in the configuration and adoption of newly finished ISL products. As a member of the Sales Engineering team, you will leverage your experience of embedded hardware & software to provide technical support, develop applications, and deliver field demonstrations in support of product sales.
Responsibilities:
Effectively onboard new partners and work with the sales directors and customer account managers to respond to technical questions from both existing and prospective customers Prepare, update, and deliver professional training materials to Isotropic Systems customers and channel partners Troubleshoot customer and channel partner designs... and systems, including software/hardware integration and interactions between them Work with channel partners to ensure ISL best practices are being communicated and followed Relay technical information from customers and channel partners to both technical and non-technical stakeholders within ISL to improve product offerings Improve and develop test tools to remove technical barriers to customer adoption Investigate, document, and coordinate product issues with other departments to ensure problems are addressed quickly and customer impact is minimized Act as an escalation point for the Customer Support team in diagnosing and ultimately resolving client issues Prepare, update, and maintain high quality technical documentation Key Requirements/
Qualifications:
Ability to work independently at customer sites to investigate, diagnose, and resolve problems Must have strong interpersonal, verbal, and written communication skills with the ability to communicate effectively and collaboratively across internal and external organizations Demonstrated ability to adapt to new technologies, learn quickly, and shift priorities in an ever-changing and fast-paced environment Excellent customer service skills with the ability to manage obstacles and address multiple and sometimes conflicting demands Ability to maintain professionalism, composure, credibility, and enthusiasm and positively influence others Ability to take complex technical topics and explain them to non-technical audiences Ability to take initiative and work independently Proficient with Microsoft Office tools and applications Experience & Education Requirements / EEO Bachelors degree in Electronics/Electrical Engineering required; Masters degree preferred 8
years of experience working in an Electronics/Electrical Engineering, Satcom Engineering, Sales Engineering, or related role is required Desirable:
Satellite-based designs Implementing industry standard protocols Experience and/or knowledge of the following is a plus:
Working with laboratory equipment for testing and troubleshooting to the component level Understanding of TCP/IP fundamentals (DNS, FTP, SSH, IP CONFIG), network architecture, and connectivity troubleshooting
Salary Range:
$150K -- $200K
Minimum Qualification
Sales EngineeringEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Hallettsville, TX - Geebo posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
The Role This role offers the successful candidate the ability to use the expertise in the delivery of satcom terminal solutions for combatant command and other operational requirements to create and close deals with our ground breaking technology. We are looking for candidates to have experience in multiple orbits (MEO, GEO, future LEO) within the military and commercial frequencies. You will manage a portfolio of client accounts, to include both The Role This role offers the successful candidate the ability to use the expertise in the delivery of satcom terminal solutions for combatant command and other operational requirements to create and close deals with our ground breaking technology. We are looking for candidates to have experience in multiple orbits (MEO, GEO, future LEO) within the military and commercial frequencies. You will manage a portfolio of client accounts, to include both contracts directly with the US Government and indirect partners/ customers supporting US Government end-users. You will be focusing on ensuring the mission success of US Government end-users while meeting/ exceeding Isotropic Systems revenue and new business targets. You will be responsible for:
Planning and executing a full range of sales and development tasks, with the ultimate goal of winning new business Working directly with US Government end-users and market channel partners to understand their current/future mission satellite... requirements Developing and delivering customer solutions employing satcom terminals to support geostationary (GEO), medium earth orbit (MEO) and Low Earth Orbit (LEO) satellite fleet and end-to-end solutions Identifying customer requirements in support of new Isotropic Systems service and product offerings; managing and growing a pipeline of business opportunities Planning and executing strategic business capture plans Writing competitive proposals and supporting the establishment/stand-up of new contracts and programs We are looking for candidates to have the strong desire and ability to identify, analyse, segment, target and win business opportunities. You will acquire new business to maximize profitable contract revenue over time and manage existing accounts to broaden and deepen the company's business base.
Qualifications:
A Master's Degree in Business Administration, Management, Engineering, National Security Policy, Military Arts & Sciences, or a related field is desired. Highly qualified candidates with a Bachelor's Degree in these areas and substantial relevant work experience will be considered
Experience:
Subject matter expertise in the delivery of satcom terminal solutions for combatant command and other operational requirements. U.S. military, U.S. Government civil service, or commercial satellite communications industry experience working with the U.S. Government Extensive knowledge of the technology needs, market trends, and procurement practices of U.S. military and civilian agencies; Previous experience supporting U.S. Government commercial satellite terminal communications requirements; Previous experience serving in various US Combatant Commands Proven ability to work with U.S. military and civilian agencies to identify their requirements, develop and shape applicable Isotropic Systems terminals and end-to-end solutions, and deliver relevant programs, services, and product offerings Key Skills:
Outstanding written, verbal communication and presentation skills Strong analytical, problem solving and negotiation skills; Effective, enthusiastic team player with a demonstrated ability to partner across boundaries of function, rank and other differences Strong cross-functional team leadership skills Ability to travel at least 30% of the time. Essential Job Functions:
Executes sales and wins new business Writes competitive proposals & execute account plans for customers Manages a portfolio of client accounts Meets with US Government end-users and market channel partners to understand their current/future mission satcom terminal requirements. Conduct presentations, demonstrations and site visits to inform client of Isotropic Systems value proposition Identify requirements; then develop, shape, and sell applicable Isotropic Systems product and service Establishes/maintains effective client relationships Gathers/disseminates business intelligence to provide identification of new business opportunities. Ability to provide insights regarding near-term, mid-range and long-term opportunities business opportunities Develops and delivers customer solutions employing satcom terminal solutions; Understanding of the telecom and satellite business environment Knowledge of competing satellite terminal organizations capabilities & any value-added services Monitors industry and technology developments, continuously builds subject matter expertise Develops account plans for strategic programs consistent with Isotropic Systems business goals Provides effective account management oversight to assigned US Government customers and market channel partners; Leads proposal efforts and write technical proposals in response to Government procurements Identifies customer requirements and supports the development of future Isotropic Systems service and product offerings;
Salary Range:
$80K -- $100K
Minimum Qualification
Business DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Washington, DC - Geebo posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
You are a problem solver and you will drive innovation throughout the product development lifecycle. This is not guesswork. You will use your extensive industry experience to analyze opportunities, identify risks, and clearly communicate your product decisions across the organization and directly to the senior leadership team. In your role as product expert you will also provide technical support... to sales, BD, and marketing. Job Duties and Responsibilities You are a problem solver and you will drive innovation throughout the product development lifecycle. This is not guesswork. You will use your extensive industry experience to analyze opportunities, identify risks, and clearly communicate your product decisions across the organization and directly to the senior leadership team. In your role as product expert you will also provide technical support... to sales, BD, and marketing. Job Duties and Responsibilities Develop and own the Government Terminal product roadmap that leverages Isotropic's unique technology and balances the requirements of a wide range of customers to offer the highest right to win in each segment Capture detailed market requirements in MRDs Create and deliver clear and thorough product level requirements to engineering Evaluate market requirements and the competition to prioritize features and design trades Drive innovation in all aspects of the design through hands-on analysis Develop the go-to-market strategy for your product line Represent Isotropic at conferences and events Technical support for sales, BD, and marketing 5
years of SATCOM experience with at least 2 years of experience in a product management role In depth knowledge of the key industry players (operators, service providers, terminal vendors, modem vendors, etc.) Self-driven with excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player! Bachelor's degree in related field. Essential Skills and Experience Needed 5
years of SATCOM experience with at least 2 years of experience in a product management role In depth knowledge of the key industry players (operators, service providers, terminal vendors, modem vendors, etc.) Self-driven with excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player! Bachelor's degree in related field.
Salary Range:
$150K -- $200K
Minimum Qualification
Brand Marketing & ManagementEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...