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International Society for Technology in Education
Most recent job postings at International Society for Technology in Education
via EdSurge
posted_at: 4 days agoschedule_type: Full-time
HelpDesk User Support opportunity - With major EdTech Nonprofit organization.
HelpDesk User Support opportunity - With major EdTech Nonprofit organization.
Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Full-time
Job Details Job Location: 2800 Shirlington Road, #1001 - ARLINGTON, VA
Position Type: Full Time
Salary Range: Undisclosed...
Job Category: Information Technology
Description
The Helpdesk/User Support Specialist provides 1st level of technical support to internal employees and all corporate infrastructures. The position will answer technical questions, troubleshoot, resolve internal user issues with hardware/software, and create user accounts and
Job Details Job Location: 2800 Shirlington Road, #1001 - ARLINGTON, VA
Position Type: Full Time
Salary Range: Undisclosed...
Job Category: Information Technology
Description
The Helpdesk/User Support Specialist provides 1st level of technical support to internal employees and all corporate infrastructures. The position will answer technical questions, troubleshoot, resolve internal user issues with hardware/software, and create user accounts and deployments. Resolve day-to-day customer technical problems by responding to requests submitted through the online helpdesk system, via phone, email, or in person. Responsible for providing in-depth remote support as well as in-person support to staff. The Help Desk Support Specialist should have experience in meeting and exceeding customer SLAs.
This position is a hybrid remote.
This position will support users from 9-5 PST.
This position pays between $60-65k, depending on experience
Qualifications
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Resolve day-to-day customer technical problems by responding to requests submitted through the online helpdesk system, via phone, email, or in person.
• Respond promptly to and resolve technical support questions and issues from employees entering internal Helpdesk tickets.
• Troubleshoot technical problems both in-person and remotely that users encounter while using the company-provided computers and software, provide user account maintenance, and supply solutions derived through research and troubleshooting.
• Emphasis on providing desktop support for various macOS/Mac hardware issues.
• Emphasis on providing desktop support for a variety of windows OS/Windows hardware issues.
• Communicate professionally with users and co-workers, as well as track/update.
information in the Helpdesk Tracking System.
• Collaborate with technical staff internally to resolve outstanding issues.
• Image and deploy hardware for both new hires as well as break-fix issues.
• Provides basic server troubleshooting and support for the association's audio, visual, and conferencing systems.
• Resolves basic local area network (LAN) and wide area network problems.
• Performs most system and software applications installation, maintenance tasks, and troubleshooting on various Windows and MAC laptop platforms Show more details...
Position Type: Full Time
Salary Range: Undisclosed...
Job Category: Information Technology
Description
The Helpdesk/User Support Specialist provides 1st level of technical support to internal employees and all corporate infrastructures. The position will answer technical questions, troubleshoot, resolve internal user issues with hardware/software, and create user accounts and deployments. Resolve day-to-day customer technical problems by responding to requests submitted through the online helpdesk system, via phone, email, or in person. Responsible for providing in-depth remote support as well as in-person support to staff. The Help Desk Support Specialist should have experience in meeting and exceeding customer SLAs.
This position is a hybrid remote.
This position will support users from 9-5 PST.
This position pays between $60-65k, depending on experience
Qualifications
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Resolve day-to-day customer technical problems by responding to requests submitted through the online helpdesk system, via phone, email, or in person.
• Respond promptly to and resolve technical support questions and issues from employees entering internal Helpdesk tickets.
• Troubleshoot technical problems both in-person and remotely that users encounter while using the company-provided computers and software, provide user account maintenance, and supply solutions derived through research and troubleshooting.
• Emphasis on providing desktop support for various macOS/Mac hardware issues.
• Emphasis on providing desktop support for a variety of windows OS/Windows hardware issues.
• Communicate professionally with users and co-workers, as well as track/update.
information in the Helpdesk Tracking System.
• Collaborate with technical staff internally to resolve outstanding issues.
• Image and deploy hardware for both new hires as well as break-fix issues.
• Provides basic server troubleshooting and support for the association's audio, visual, and conferencing systems.
• Resolves basic local area network (LAN) and wide area network problems.
• Performs most system and software applications installation, maintenance tasks, and troubleshooting on various Windows and MAC laptop platforms Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timework_from_home: 1
Job Details Job Location: Remote - Virginia - Arlington, VA
Position Type: Full Time
Salary Range: Undisclosed...
Job Category: Marketing
Description
This position is responsible for leading marketing efforts that drive revenue for ASCDs Publications and author promotions, including coordinating content marketing with Educational Leadership magazine. This individual will lead in the planning, development, coordination, and implementation of go-to-market
Job Details Job Location: Remote - Virginia - Arlington, VA
Position Type: Full Time
Salary Range: Undisclosed...
Job Category: Marketing
Description
This position is responsible for leading marketing efforts that drive revenue for ASCDs Publications and author promotions, including coordinating content marketing with Educational Leadership magazine. This individual will lead in the planning, development, coordination, and implementation of go-to-market activities and evaluate their effectiveness in building awareness of and driving demand for the organizations PD publications. This position requires a candidate with a blend of marketing skills and experience, including product marketing, demand generation, content marketing, email marketing, social media marketing, as well as analytics. Experience with marketing print material is required. Prior experience marketing products to K12 institutions is preferred.
The position will report to the Senior Director, B2B Product Marketing and will routinely collaborate with counterparts on the Product and Digital Marketing teams, as well as with Creative Services, Publications, EL Magazine, and Partnership (Sales) teams.
Qualifications
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
In this role, you will:
• Coordinate with the Senior Director, B2B Product Marketing on the development of the overall marketing strategy for publications, including the creation of a yearly marketing plan with quarterly updates for sales.
• Manage, develop, and implement creative, strategic integrated marketing and communication campaigns through print and digital channels, including the development of catalogs, flyers, advertising, e-mail promotions, author promotions, content marketing, social media campaigns, and other materials for our print PD titles, and EL magazine.
• * Work closely with Sales organization and marketing colleagues to create and implement upsell and cross-selling strategies to increase sales of ASCD publications.
• Establish a strong and supportive rapport with ASCD authors to promote their books as well as to build their name recognition in the market.
• Collaborate closely with Publications to coordinate book launch and promotions activities.
• Analyze and report relevant data to evaluate the effectiveness of product marketing activities and adjust strategy and tactics as needed.
• Plan and manage the development of Publications catalogs.
• Create upsell, cross-sell, and retention strategies and execute campaigns and communication plans to drive revenue.
• Work closely with publishing teams to gain knowledge of book acquisitions and content planning.
• Manage the ASCD Bookstore at exhibits and events and assist in staffing the ASCD booth at our ASCD conferences.
• Provide a climate for motivation and innovation; support positive working relationships with colleagues; set up effective teamwork and collaboration practices; openly support the organizations direction, strategy, and employee programs; and be accountable for adhering to and upholding all applicable employment laws and the associations operating protocols.
• QUALIFICATIONS
Knowledge
• A four-year college degree in professional publications marketing or a related field of study is preferred.
• Requires knowledge of print product marketing, advertising, communications, direct mail, digital marketing, and marketing metrics. Knowledge of professional publications marketing is useful.
• Knowledge of or background in the education field is preferred.
• Skills and Abilities
• Ability to effectively interact and collaborate regularly with ASCD staff, authors, vendors, and customers.
• Ability to develop a strong rapport with authors, to listen carefully to their ideas and suggestions, and to convey ASCD business needs with tact and sensitivity is a necessity.
• Project management skills, including excellent organizational skills, are needed. Must be able to manage multiple projects simultaneously.
• Strong copywriting, content marketing, and editing ability.
• Ability to learn and use web-based office applications for online collaboration, document/content management, and project management.
Critical Success Factors / Leadership Attributes
• Must be able to create value for the organization.
• Possesses the ability to make meaning by keeping others well-informed on the big issues.
• Applies learning by seeking new learning from a variety of disciplines and addressing obstacles immediately and directly.
• Recognizes the importance of acting together by encouraging imagination and creating opportunities for others to step up and contribute.
• Executes accountability by creating clear plans to achieve goals and monitoring costs, progress, and results.
• Continuously reinvents by demonstrating the ability to change.
• Leads self by setting a personal example of authenticity and inspiring others to want to follow his or her lead.
Experience
• Four or more years relevant work experience, including measuring marketing campaign effectiveness, developing promotional copy for catalogs, promoting books and authors, and content marketing.
• Experience with the K12 market is preferred.
• Experience in a non-profit, association or service-oriented organization is helpful.
WORK ENVIRONMENT
• This is a remote position, but there will be the typical demands associated with a deadline-driven office environment.
• Daily contact with external customers, vendors, authors, colleagues, associates, supervisors, and staff at all levels of the organization.
PHYSICAL DEMANDS
• Ability to communicate and exchange information with others.
• Ability to perceive and inspect records in a document management system.
• Ability to travel to meetings and conferences up to 15%.
• Ability to lift, carry, move, or position objects weighing up to 25 pounds Show more details...
Position Type: Full Time
Salary Range: Undisclosed...
Job Category: Marketing
Description
This position is responsible for leading marketing efforts that drive revenue for ASCDs Publications and author promotions, including coordinating content marketing with Educational Leadership magazine. This individual will lead in the planning, development, coordination, and implementation of go-to-market activities and evaluate their effectiveness in building awareness of and driving demand for the organizations PD publications. This position requires a candidate with a blend of marketing skills and experience, including product marketing, demand generation, content marketing, email marketing, social media marketing, as well as analytics. Experience with marketing print material is required. Prior experience marketing products to K12 institutions is preferred.
The position will report to the Senior Director, B2B Product Marketing and will routinely collaborate with counterparts on the Product and Digital Marketing teams, as well as with Creative Services, Publications, EL Magazine, and Partnership (Sales) teams.
Qualifications
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
In this role, you will:
• Coordinate with the Senior Director, B2B Product Marketing on the development of the overall marketing strategy for publications, including the creation of a yearly marketing plan with quarterly updates for sales.
• Manage, develop, and implement creative, strategic integrated marketing and communication campaigns through print and digital channels, including the development of catalogs, flyers, advertising, e-mail promotions, author promotions, content marketing, social media campaigns, and other materials for our print PD titles, and EL magazine.
• * Work closely with Sales organization and marketing colleagues to create and implement upsell and cross-selling strategies to increase sales of ASCD publications.
• Establish a strong and supportive rapport with ASCD authors to promote their books as well as to build their name recognition in the market.
• Collaborate closely with Publications to coordinate book launch and promotions activities.
• Analyze and report relevant data to evaluate the effectiveness of product marketing activities and adjust strategy and tactics as needed.
• Plan and manage the development of Publications catalogs.
• Create upsell, cross-sell, and retention strategies and execute campaigns and communication plans to drive revenue.
• Work closely with publishing teams to gain knowledge of book acquisitions and content planning.
• Manage the ASCD Bookstore at exhibits and events and assist in staffing the ASCD booth at our ASCD conferences.
• Provide a climate for motivation and innovation; support positive working relationships with colleagues; set up effective teamwork and collaboration practices; openly support the organizations direction, strategy, and employee programs; and be accountable for adhering to and upholding all applicable employment laws and the associations operating protocols.
• QUALIFICATIONS
Knowledge
• A four-year college degree in professional publications marketing or a related field of study is preferred.
• Requires knowledge of print product marketing, advertising, communications, direct mail, digital marketing, and marketing metrics. Knowledge of professional publications marketing is useful.
• Knowledge of or background in the education field is preferred.
• Skills and Abilities
• Ability to effectively interact and collaborate regularly with ASCD staff, authors, vendors, and customers.
• Ability to develop a strong rapport with authors, to listen carefully to their ideas and suggestions, and to convey ASCD business needs with tact and sensitivity is a necessity.
• Project management skills, including excellent organizational skills, are needed. Must be able to manage multiple projects simultaneously.
• Strong copywriting, content marketing, and editing ability.
• Ability to learn and use web-based office applications for online collaboration, document/content management, and project management.
Critical Success Factors / Leadership Attributes
• Must be able to create value for the organization.
• Possesses the ability to make meaning by keeping others well-informed on the big issues.
• Applies learning by seeking new learning from a variety of disciplines and addressing obstacles immediately and directly.
• Recognizes the importance of acting together by encouraging imagination and creating opportunities for others to step up and contribute.
• Executes accountability by creating clear plans to achieve goals and monitoring costs, progress, and results.
• Continuously reinvents by demonstrating the ability to change.
• Leads self by setting a personal example of authenticity and inspiring others to want to follow his or her lead.
Experience
• Four or more years relevant work experience, including measuring marketing campaign effectiveness, developing promotional copy for catalogs, promoting books and authors, and content marketing.
• Experience with the K12 market is preferred.
• Experience in a non-profit, association or service-oriented organization is helpful.
WORK ENVIRONMENT
• This is a remote position, but there will be the typical demands associated with a deadline-driven office environment.
• Daily contact with external customers, vendors, authors, colleagues, associates, supervisors, and staff at all levels of the organization.
PHYSICAL DEMANDS
• Ability to communicate and exchange information with others.
• Ability to perceive and inspect records in a document management system.
• Ability to travel to meetings and conferences up to 15%.
• Ability to lift, carry, move, or position objects weighing up to 25 pounds Show more details...
via ZipRecruiter
schedule_type: Full-timework_from_home: 1
Job Details Job Location: Remote - Oregon- ISTE - Portland, OR
Salary Range: Undisclosed
...
Description
The Senior Sales Manager, EdSurge, is responsible for building partnerships, understanding partner needs, and driving revenue through selling EdSurges advertising and custom content offerings. In coordination with colleagues in the EdSurge Studio, the Senior Sales Manager will bring in opportunities for the continued success of collaborative projects
Job Details Job Location: Remote - Oregon- ISTE - Portland, OR
Salary Range: Undisclosed
...
Description
The Senior Sales Manager, EdSurge, is responsible for building partnerships, understanding partner needs, and driving revenue through selling EdSurges advertising and custom content offerings. In coordination with colleagues in the EdSurge Studio, the Senior Sales Manager will bring in opportunities for the continued success of collaborative projects with industry, nonprofit, and foundation partners. Critical to this role will be understanding and communicating the value proposition of EdSurges offerings, including the value of association with the EdSurge brand. As part of a small and highly capable team, this role reports to the Director of Development of EdSurge and plays a crucial role in ensuring the ongoing success of EdSurge.
Essential Responsibilities:
• Build strategic partnerships and deliver results via closed deals with partners yielding ~$1M+ in annual revenue.
• Understand partner strategy, communication plans, marketing, and advertising needs. Connect partner needs to available EdSurge inventory and, when possible, to other ISTE/ASCD colleagues for a deeper partnership
• Build and nourish pipeline for advertising and custom content leads
• Represent EdSurge internally and externally with cross-functional partnerships, colleagues, peer organizations, and industry stakeholders.
• Collaborate on the design of the EdSurge Jobs Board partner experience and pricing. Identify and pursue new revenue opportunities.
Qualifications
Education and Experience:
• Bachelor, ideally in Education Technology, Business, Nonprofit Management, or other related disciplines
• 3-5 years of work experience across education technology, business partnerships, sales, and development. Bonus points for having worked on funding education journalism or research.
Technical Skills:
• Business development, especially sales of high-value intellectual work
• Proficient with Google Suite, process software (e.g., Asana), remote work team software
• Familiarity with Salesforce
Required Competencies
• Relationship building: the ability to build partnerships with co-workers, vendors, and other external groups
• Ability to exercise discretion and judgment with limited supervision
• Comfort with math, especially when it comes to building packages and offering discounts to partners
• Excellent written, oral & interpersonal communication skills
Physical Requirements:
• Prolonged periods working on a computer, including video conferencing Show more details...
Salary Range: Undisclosed
...
Description
The Senior Sales Manager, EdSurge, is responsible for building partnerships, understanding partner needs, and driving revenue through selling EdSurges advertising and custom content offerings. In coordination with colleagues in the EdSurge Studio, the Senior Sales Manager will bring in opportunities for the continued success of collaborative projects with industry, nonprofit, and foundation partners. Critical to this role will be understanding and communicating the value proposition of EdSurges offerings, including the value of association with the EdSurge brand. As part of a small and highly capable team, this role reports to the Director of Development of EdSurge and plays a crucial role in ensuring the ongoing success of EdSurge.
Essential Responsibilities:
• Build strategic partnerships and deliver results via closed deals with partners yielding ~$1M+ in annual revenue.
• Understand partner strategy, communication plans, marketing, and advertising needs. Connect partner needs to available EdSurge inventory and, when possible, to other ISTE/ASCD colleagues for a deeper partnership
• Build and nourish pipeline for advertising and custom content leads
• Represent EdSurge internally and externally with cross-functional partnerships, colleagues, peer organizations, and industry stakeholders.
• Collaborate on the design of the EdSurge Jobs Board partner experience and pricing. Identify and pursue new revenue opportunities.
Qualifications
Education and Experience:
• Bachelor, ideally in Education Technology, Business, Nonprofit Management, or other related disciplines
• 3-5 years of work experience across education technology, business partnerships, sales, and development. Bonus points for having worked on funding education journalism or research.
Technical Skills:
• Business development, especially sales of high-value intellectual work
• Proficient with Google Suite, process software (e.g., Asana), remote work team software
• Familiarity with Salesforce
Required Competencies
• Relationship building: the ability to build partnerships with co-workers, vendors, and other external groups
• Ability to exercise discretion and judgment with limited supervision
• Comfort with math, especially when it comes to building packages and offering discounts to partners
• Excellent written, oral & interpersonal communication skills
Physical Requirements:
• Prolonged periods working on a computer, including video conferencing Show more details...
via Backstage
schedule_type: Full-time
Seeking an engaging, energetic, and reliable promo model for (the) ISTE Convention.
Seeking an engaging, energetic, and reliable promo model for (the) ISTE Convention.
Show more details...
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