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Most recent job postings at Ivanti
via Built In
posted_at: 14 hours agoschedule_type: Full-time
Lead Enterprise Account Director- Midwest Region
Who We Are...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23
Lead Enterprise Account Director- Midwest Region
Who We Are...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Ivanti is seeking a Lead Enterprise Account Director to drive new business and up-sell revenue within Wisconsin and Illinois
The Principal Sales Executive will take ownership of revenue generation, develop new opportunities, manage pipeline, build & execute account strategies, close enterprise-level deals, and lead customer expansion for our award-winning technology.
Responsibilities:
• Sell Ivanti Solutions directly or via partners within Wisconsin and Illinois
• Developing marketing plans with the marketing team to drive revenue growth.
• Executing against a channel strategy with defined partners for pipeline generation.
• Being the trusted advisor to the customer by understanding their existing and future IT initiatives to drive the Ivanti solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
We're looking for someone with:
• 7-10 years' experience selling enterprise software.
• Account management and new business sales focus.
• Demonstrable track record of achieving sales targets.
• Defined sales process & methodology to drive repeatable & predictable results.
• Ability to understand the "bigger picture" and the business drivers around IT.
• Bachelor's Degree or equivalent.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
Who We Are...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Ivanti is seeking a Lead Enterprise Account Director to drive new business and up-sell revenue within Wisconsin and Illinois
The Principal Sales Executive will take ownership of revenue generation, develop new opportunities, manage pipeline, build & execute account strategies, close enterprise-level deals, and lead customer expansion for our award-winning technology.
Responsibilities:
• Sell Ivanti Solutions directly or via partners within Wisconsin and Illinois
• Developing marketing plans with the marketing team to drive revenue growth.
• Executing against a channel strategy with defined partners for pipeline generation.
• Being the trusted advisor to the customer by understanding their existing and future IT initiatives to drive the Ivanti solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
We're looking for someone with:
• 7-10 years' experience selling enterprise software.
• Account management and new business sales focus.
• Demonstrable track record of achieving sales targets.
• Defined sales process & methodology to drive repeatable & predictable results.
• Ability to understand the "bigger picture" and the business drivers around IT.
• Bachelor's Degree or equivalent.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Who We Are:
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt,
Who We Are:
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
The preferred location is either South Jordan, UT or Colorado Springs, CO. We will consider remote candidates.
Why We Need you!
The Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and/or Internet. This position is a primary support liaison between our company and our customers providing quality technical support. Technical Support Engineers have excellent communication skills and look to support their colleagues and peers throughout the organization. They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience. As a Technical Engineer you are expected to proactively assist the team in driving key initiatives and ensuring the long-term success of our customers and the company. You may be required to represent the team other functional areas within the company.
Responsibilities:
80% - Resolve client questions or problems in the areas of system configuration/setup, product functionality including fixes or enhancements
• Serve as primary support liaison between company and customer
• Keep customer informed of how and when problems are resolved
• Involved in any additional follow up, testing and troubleshooting
• Maintain Team goals and objectives
• Works directly with the backline and development teams to resolve complex issues and provide input for product direction
10% - Develop and share knowledge about the software
• Write knowledge base articles and white papers to answer common customer questions
• Deliver and receive training to/from others
10% - Assist Technical Support Engineers with difficult and complex issues
• May perform other job duties as directed by Employee's Leaders
Product Lines Summary:
Asset Management - Licensing software management systems.
Security Patching - Security-related products from our former LANDESK, Heat, and Shavlik product lines. Security components include patching, antivirus, application control, and device control.
Supply Chain - Ivanti is the leading provider of multi-vendor mobile application development and mobile device and infrastructure management software including voice solutions oriented toward the warehouse and logistics market. Ivanti's technology solves the unique challenges involved in deploying, managing, and controlling auto-ID data collection (AIDC) systems and RFID, Smart Phones, and facilitates peak performance from frontline staff
Experience/Certifications:
• Certified LANDESK Administrator/Engineer (CLA/CLE)
• Microsoft Certified Professional (MCP, MCSA, MCSE or MCDBA)
• CompTIA Network+
• Cisco network associate certification (CCNA)
• Oracle Database Administrator - Certified Associate (OCA)
• VMware Certified Professional (VCP)
• Mac, SQL/Oracle, programming, Linux/UNIX
• Microsoft SCCM
Education:
• 2-4-year degree in IS or IT, or equivalent experience.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
The preferred location is either South Jordan, UT or Colorado Springs, CO. We will consider remote candidates.
Why We Need you!
The Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and/or Internet. This position is a primary support liaison between our company and our customers providing quality technical support. Technical Support Engineers have excellent communication skills and look to support their colleagues and peers throughout the organization. They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience. As a Technical Engineer you are expected to proactively assist the team in driving key initiatives and ensuring the long-term success of our customers and the company. You may be required to represent the team other functional areas within the company.
Responsibilities:
80% - Resolve client questions or problems in the areas of system configuration/setup, product functionality including fixes or enhancements
• Serve as primary support liaison between company and customer
• Keep customer informed of how and when problems are resolved
• Involved in any additional follow up, testing and troubleshooting
• Maintain Team goals and objectives
• Works directly with the backline and development teams to resolve complex issues and provide input for product direction
10% - Develop and share knowledge about the software
• Write knowledge base articles and white papers to answer common customer questions
• Deliver and receive training to/from others
10% - Assist Technical Support Engineers with difficult and complex issues
• May perform other job duties as directed by Employee's Leaders
Product Lines Summary:
Asset Management - Licensing software management systems.
Security Patching - Security-related products from our former LANDESK, Heat, and Shavlik product lines. Security components include patching, antivirus, application control, and device control.
Supply Chain - Ivanti is the leading provider of multi-vendor mobile application development and mobile device and infrastructure management software including voice solutions oriented toward the warehouse and logistics market. Ivanti's technology solves the unique challenges involved in deploying, managing, and controlling auto-ID data collection (AIDC) systems and RFID, Smart Phones, and facilitates peak performance from frontline staff
Experience/Certifications:
• Certified LANDESK Administrator/Engineer (CLA/CLE)
• Microsoft Certified Professional (MCP, MCSA, MCSE or MCDBA)
• CompTIA Network+
• Cisco network associate certification (CCNA)
• Oracle Database Administrator - Certified Associate (OCA)
• VMware Certified Professional (VCP)
• Mac, SQL/Oracle, programming, Linux/UNIX
• Microsoft SCCM
Education:
• 2-4-year degree in IS or IT, or equivalent experience.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
via LinkedIn
posted_at: 4 days agoschedule_type: Full-time
Lead Enterprise Account Director– Midwest Region
Who We Are...
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices
Lead Enterprise Account Director– Midwest Region
Who We Are...
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Ivanti is seeking a Lead Enterprise Account Director to drive new business and up-sell revenue within Wisconsin and Illinois
The Principal Sales Executive will take ownership of revenue generation, develop new opportunities, manage pipeline, build & execute account strategies, close enterprise-level deals, and lead customer expansion for our award-winning technology.
Responsibilities
• Sell Ivanti Solutions directly or via partners within Wisconsin and Illinois
• Developing marketing plans with the marketing team to drive revenue growth.
• Executing against a channel strategy with defined partners for pipeline generation.
• Being the trusted advisor to the customer by understanding their existing and future IT initiatives to drive the Ivanti solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
We’re Looking For Someone With
• 7-10 years’ experience selling enterprise software.
• Account management and new business sales focus.
• Demonstrable track record of achieving sales targets.
• Defined sales process & methodology to drive repeatable & predictable results.
• Ability to understand the "bigger picture" and the business drivers around IT.
• Bachelor's Degree or equivalent.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
Who We Are...
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Ivanti is seeking a Lead Enterprise Account Director to drive new business and up-sell revenue within Wisconsin and Illinois
The Principal Sales Executive will take ownership of revenue generation, develop new opportunities, manage pipeline, build & execute account strategies, close enterprise-level deals, and lead customer expansion for our award-winning technology.
Responsibilities
• Sell Ivanti Solutions directly or via partners within Wisconsin and Illinois
• Developing marketing plans with the marketing team to drive revenue growth.
• Executing against a channel strategy with defined partners for pipeline generation.
• Being the trusted advisor to the customer by understanding their existing and future IT initiatives to drive the Ivanti solution within the marketplace.
• Prospect qualification and the development of new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.
We’re Looking For Someone With
• 7-10 years’ experience selling enterprise software.
• Account management and new business sales focus.
• Demonstrable track record of achieving sales targets.
• Defined sales process & methodology to drive repeatable & predictable results.
• Ability to understand the "bigger picture" and the business drivers around IT.
• Bachelor's Degree or equivalent.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
via Greenhouse
posted_at: 12 days agoschedule_type: Full-time
Who We Are:
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt,
Who We Are:
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
This role is remote.
Why We Need you!
The Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and/or Internet. This position is a primary support liaison between our company and our customers providing quality technical support. Technical Support Engineers have excellent communication skills and look to support their colleagues and peers throughout the organization. They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience. As a Technical Engineer, you are expected to proactively assist the team in driving key initiatives and ensuring the long-term success of our customers and the company. You may be required to represent the team in many other functional areas within the company. TSE’s are held accountable for case quality, customer service quality, and metrics as defined and communicated by the business. The support team is staffed 24x7 and position could require changes in hours based on business needs.
What You Will Be Doing:
We’re all about outcomes at Ivanti. This is what you’ll be entrusted with:
• Log, capture, and troubleshoot customer incidents and provide resolution within defined SLA’s
• Manage multiple customers and incidents on a varying level of priority
• Provide excellent technical and customer service, strong communication skills a must
• Product testing and the ability to test and document issues found in product releases
• Ability to recognize when to escalate cases on behalf of the customer to meet business commitments
To Be Successful in The Role, You Will Have:
• BA/BS in Computer Science, Information Technology, Engineering or other related degree OR equivalent relevant experience with 3+ Years in the software, application support industry.
• Flexible schedule and ability to work additional hours when necessary to meet both customer and business needs; possible on-call rotation
• Database knowledge and experience: Oracle or MSSQL to include query statements, data base optimization tuning/indexing, utilization of tools such as Query Analyzer/Enterprise Manager, DB design and understanding roles and users.
• Understanding of IT operations and ITIL practices are applied and used via an IT Service Management product.
• Technical writing skills: ability to write knowledge base articles, news group content and product materials for internal and external use
• Working Knowledge of:
• Windows Operating Systems
• Internet Information Services – IIS
• SQL Server Reporting Services - SSRS
• Networking and Network Diagnostics
• Server virtualization: VMware, Virtual PC
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
This role is remote.
Why We Need you!
The Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and/or Internet. This position is a primary support liaison between our company and our customers providing quality technical support. Technical Support Engineers have excellent communication skills and look to support their colleagues and peers throughout the organization. They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience. As a Technical Engineer, you are expected to proactively assist the team in driving key initiatives and ensuring the long-term success of our customers and the company. You may be required to represent the team in many other functional areas within the company. TSE’s are held accountable for case quality, customer service quality, and metrics as defined and communicated by the business. The support team is staffed 24x7 and position could require changes in hours based on business needs.
What You Will Be Doing:
We’re all about outcomes at Ivanti. This is what you’ll be entrusted with:
• Log, capture, and troubleshoot customer incidents and provide resolution within defined SLA’s
• Manage multiple customers and incidents on a varying level of priority
• Provide excellent technical and customer service, strong communication skills a must
• Product testing and the ability to test and document issues found in product releases
• Ability to recognize when to escalate cases on behalf of the customer to meet business commitments
To Be Successful in The Role, You Will Have:
• BA/BS in Computer Science, Information Technology, Engineering or other related degree OR equivalent relevant experience with 3+ Years in the software, application support industry.
• Flexible schedule and ability to work additional hours when necessary to meet both customer and business needs; possible on-call rotation
• Database knowledge and experience: Oracle or MSSQL to include query statements, data base optimization tuning/indexing, utilization of tools such as Query Analyzer/Enterprise Manager, DB design and understanding roles and users.
• Understanding of IT operations and ITIL practices are applied and used via an IT Service Management product.
• Technical writing skills: ability to write knowledge base articles, news group content and product materials for internal and external use
• Working Knowledge of:
• Windows Operating Systems
• Internet Information Services – IIS
• SQL Server Reporting Services - SSRS
• Networking and Network Diagnostics
• Server virtualization: VMware, Virtual PC
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
via Talent.com
posted_at: 4 days agoschedule_type: Full-time
Who We Are :
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work...
Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London,
Who We Are :
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work...
Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets.
Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving.
We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued.
Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.
Are you ready to join us on the journey to elevate Everywhere Work?
The preferred location is either South Jordan, UT or Colorado Springs, CO. We will consider remote candidates.
Why We Need you!
The Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and / or Internet.
They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience.
As a Technical Engineer you are expected to proactively assist the team in driving key initiatives and ensuring the long-term success of our customers and the company.
You may be required to represent the team other functional areas within the company.
Responsibilities :
80% - Resolve client questions or problems in the areas of system configuration / setup, product functionality including fixes or enhancements
• Serve as primary support liaison between company and customer
• Keep customer informed of how and when problems are resolved
• Involved in any additional follow up, testing and troubleshooting
• Maintain Team goals and objectives
• Works directly with the backline and development teams to resolve complex issues and provide input for product direction
10% - Develop and share knowledge about the software
• Write knowledge base articles and white papers to answer common customer questions
• Deliver and receive training to / from others
10% - Assist Technical Support Engineers with difficult and complex issues
May perform other job duties as directed by Employee's Leaders
Product Lines Summary :
Asset Management Licensing software management systems.
Security Patching - Security-related products from our former LANDESK, Heat, and Shavlik product lines. Security components include patching, antivirus, application control, and device control.
Supply Chain - Ivanti is the leading provider of multi-vendor mobile application development and mobile device and infrastructure management software including voice solutions oriented toward the warehouse and logistics market.
Ivanti's technology solves the unique challenges involved in deploying, managing, and controlling auto-ID data collection (AIDC) systems and RFID, Smart Phones, and facilitates peak performance from frontline staff
Experience / Certifications :
• Certified LANDESK Administrator / Engineer (CLA / CLE)
• Microsoft Certified Professional (MCP, MCSA, MCSE or MCDBA)
• CompTIA Network+
• Cisco network associate certification (CCNA)
• Oracle Database Administrator - Certified Associate (OCA)
• VMware Certified Professional (VCP)
• Mac, SQL / Oracle, programming, Linux / UNIX
• Microsoft SCCM
Education :
2-4-year degree in IS or IT, or equivalent experience.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at .
Last updated : 2023-05-05 Show more details...
In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work...
Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets.
Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving.
We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued.
Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.
Are you ready to join us on the journey to elevate Everywhere Work?
The preferred location is either South Jordan, UT or Colorado Springs, CO. We will consider remote candidates.
Why We Need you!
The Technical Support Engineer provides technical support to our customers and re-sellers, answering complex questions on function and usage of the products via the telephone and / or Internet.
They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience.
As a Technical Engineer you are expected to proactively assist the team in driving key initiatives and ensuring the long-term success of our customers and the company.
You may be required to represent the team other functional areas within the company.
Responsibilities :
80% - Resolve client questions or problems in the areas of system configuration / setup, product functionality including fixes or enhancements
• Serve as primary support liaison between company and customer
• Keep customer informed of how and when problems are resolved
• Involved in any additional follow up, testing and troubleshooting
• Maintain Team goals and objectives
• Works directly with the backline and development teams to resolve complex issues and provide input for product direction
10% - Develop and share knowledge about the software
• Write knowledge base articles and white papers to answer common customer questions
• Deliver and receive training to / from others
10% - Assist Technical Support Engineers with difficult and complex issues
May perform other job duties as directed by Employee's Leaders
Product Lines Summary :
Asset Management Licensing software management systems.
Security Patching - Security-related products from our former LANDESK, Heat, and Shavlik product lines. Security components include patching, antivirus, application control, and device control.
Supply Chain - Ivanti is the leading provider of multi-vendor mobile application development and mobile device and infrastructure management software including voice solutions oriented toward the warehouse and logistics market.
Ivanti's technology solves the unique challenges involved in deploying, managing, and controlling auto-ID data collection (AIDC) systems and RFID, Smart Phones, and facilitates peak performance from frontline staff
Experience / Certifications :
• Certified LANDESK Administrator / Engineer (CLA / CLE)
• Microsoft Certified Professional (MCP, MCSA, MCSE or MCDBA)
• CompTIA Network+
• Cisco network associate certification (CCNA)
• Oracle Database Administrator - Certified Associate (OCA)
• VMware Certified Professional (VCP)
• Mac, SQL / Oracle, programming, Linux / UNIX
• Microsoft SCCM
Education :
2-4-year degree in IS or IT, or equivalent experience.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at .
Last updated : 2023-05-05 Show more details...
via ZipRecruiter
posted_at: 25 days agoschedule_type: Full-timework_from_home: 1
Who We Are:
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters are in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt,
Who We Are:
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters are in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities worldwide.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on professional development and career growth.
Teamwork is intrinsic to what we do and why we do it. We are accountable to each other - and support one another. We provide opportunities to grow, learn, add value, and thrive - while also achieving new levels of performance. We treat all with appreciation, dignity, and respect. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most, and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need You!
Our customers expect thorough, expert help when they reach out. The Technical Support Engineer (TSE) is the focal point of that excellence, answering complex questions on the function and usage of products via the telephone and/or email. Ivanti TSEs have excellent communication skills and look to support their colleagues and peers throughout the organization. They are eager to learn and take on new challenges while thinking about how to improve the customer experience. As an Ivanti TSE, you are expected to proactively assist the Team in driving key initiatives and ensuring the long-term success of our customers and the company.
The individual we seek must have a passion for delighting customers and solving tough technical issues.
This role is remote.
What You Will Be Doing:
The individual we seek should have a strong technical background and enjoy troubleshooting issues. Regular operations require communicating with customers, managing critical issues, and providing world-class customer support. The TSE will receive cases electronically through our Support portal and be part of an inbound call queue receiving and answering questions for direct customers and partners.
80% - Resolve client questions or problems in system configuration/setup and product functionality, including fixes or enhancements.
• Serve as primary support liaison between company and customer.
• Provide excellent technical and customer service; strong communication skills are required.
• Troubleshoot complex technical issues in customer environments.
• Perform product testing and customer issue replication.
• Contribute toward the achievement of team goals and objectives.
• Works directly with the back line and development teams (as needed) to resolve complex issues and provide input for product direction.
10% - Develop and share knowledge about the software/solution.
• Write/edit knowledge base articles to answer common customer questions.
• Deliver and receive training to/from others.
10% - Assist other Technical Support Engineers with difficult and complex issues
We succeed as a team, so a willingness to put the team's objectives above your own is desired. Collaboration is key when working as a Technical Support Engineer at Ivanti.
May perform other job duties as directed by Employee's leaders.
To Be Successful in The Role, You Will Have the following:
• 2+ years of experience in a role supporting enterprise IT with an emphasis on customer support.
• Excellent interpersonal and communication skills.
• Excellent time management, decision-making, and organization skills.
• Expert troubleshooting and reasoning skills.
• Proven experience working on critical system down issues and escalations.
• A desire for continuous learning and improvement.
Preferred Experience/Certifications:
• Experience troubleshooting IIS, Windows Server OS(s), SAML, and/or RESTful API issues.
• Microsoft Server Technologies such as LDAP, Active Directory, or DNS.
• Experience supporting SaaS products.
• Cisco Certified Network Associate or CompTIA Network+
• Understanding of SQL and relational database concepts.
• Experience administrating or utilizing ITSM/CRM software (Cherwell, Salesforce, Zendesk, ServiceNow, etc)
• VMware Certified Professional or equivalent.
• Experience with standard monitoring tools like Splunk, New Relic, and/or other tools used for data-driven decisions and analysis.
Education
• 4-year degree in IS or IT or equivalent experience
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive...
While our headquarters are in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities worldwide.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on professional development and career growth.
Teamwork is intrinsic to what we do and why we do it. We are accountable to each other - and support one another. We provide opportunities to grow, learn, add value, and thrive - while also achieving new levels of performance. We treat all with appreciation, dignity, and respect. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most, and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need You!
Our customers expect thorough, expert help when they reach out. The Technical Support Engineer (TSE) is the focal point of that excellence, answering complex questions on the function and usage of products via the telephone and/or email. Ivanti TSEs have excellent communication skills and look to support their colleagues and peers throughout the organization. They are eager to learn and take on new challenges while thinking about how to improve the customer experience. As an Ivanti TSE, you are expected to proactively assist the Team in driving key initiatives and ensuring the long-term success of our customers and the company.
The individual we seek must have a passion for delighting customers and solving tough technical issues.
This role is remote.
What You Will Be Doing:
The individual we seek should have a strong technical background and enjoy troubleshooting issues. Regular operations require communicating with customers, managing critical issues, and providing world-class customer support. The TSE will receive cases electronically through our Support portal and be part of an inbound call queue receiving and answering questions for direct customers and partners.
80% - Resolve client questions or problems in system configuration/setup and product functionality, including fixes or enhancements.
• Serve as primary support liaison between company and customer.
• Provide excellent technical and customer service; strong communication skills are required.
• Troubleshoot complex technical issues in customer environments.
• Perform product testing and customer issue replication.
• Contribute toward the achievement of team goals and objectives.
• Works directly with the back line and development teams (as needed) to resolve complex issues and provide input for product direction.
10% - Develop and share knowledge about the software/solution.
• Write/edit knowledge base articles to answer common customer questions.
• Deliver and receive training to/from others.
10% - Assist other Technical Support Engineers with difficult and complex issues
We succeed as a team, so a willingness to put the team's objectives above your own is desired. Collaboration is key when working as a Technical Support Engineer at Ivanti.
May perform other job duties as directed by Employee's leaders.
To Be Successful in The Role, You Will Have the following:
• 2+ years of experience in a role supporting enterprise IT with an emphasis on customer support.
• Excellent interpersonal and communication skills.
• Excellent time management, decision-making, and organization skills.
• Expert troubleshooting and reasoning skills.
• Proven experience working on critical system down issues and escalations.
• A desire for continuous learning and improvement.
Preferred Experience/Certifications:
• Experience troubleshooting IIS, Windows Server OS(s), SAML, and/or RESTful API issues.
• Microsoft Server Technologies such as LDAP, Active Directory, or DNS.
• Experience supporting SaaS products.
• Cisco Certified Network Associate or CompTIA Network+
• Understanding of SQL and relational database concepts.
• Experience administrating or utilizing ITSM/CRM software (Cherwell, Salesforce, Zendesk, ServiceNow, etc)
• VMware Certified Professional or equivalent.
• Experience with standard monitoring tools like Splunk, New Relic, and/or other tools used for data-driven decisions and analysis.
Education
• 4-year degree in IS or IT or equivalent experience
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
via CareerMatch
posted_at: 22 days agoschedule_type: Full-time
Who We Are:\ In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.\ While our headquarters are in the U.S., half of our employees and customers are outside the country. We have 36 offices in... 23 nations, with significant offices in London, Frankfurt,
Who We Are:\ In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.\ While our headquarters are in the U.S., half of our employees and customers are outside the country. We have 36 offices in... 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities worldwide.\ Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets.\ Our Culture - Everywhere Work Centered Around You\ At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on professional development and career growth.\ Teamwork is intrinsic to what we do and why we do it. We are accountable to each other - and support one another. We provide opportunities to grow, learn, add value, and thrive - while also achieving new levels of performance. We treat all with appreciation, dignity, and respect. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.\ We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most, and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?\ Why We Need You!\ Our customers expect thorough, expert help when they reach out. The Technical Support Engineer (TSE) is the focal point of that excellence, answering complex questions on the function and usage of products via the telephone and/or email. Ivanti TSEs have excellent communication skills and look to support their colleagues and peers throughout the organization. They are eager to learn and take on new challenges while thinking about how to improve the customer experience. As an Ivanti TSE, you are expected to proactively assist the Team in driving key initiatives and ensuring the long-term success of our customers and the company.\ The individual we seek must have a passion for delighting customers and solving tough technical issues.\ This role is remote.\ What You Will Be Doing:\ The individual we seek should have a strong technical background and enjoy troubleshooting issues. Regular operations require communicating with customers, managing critical issues, and providing world-class customer support. The TSE will receive cases electronically through our Support portal and be part of an inbound call queue receiving and answering questions for direct customers and partners.\ 80% - Resolve client questions or problems in system configuration/setup and product functionality, including fixes or enhancements.\ * Serve as primary support liaison between company and customer.\ * Provide excellent technical and customer service; strong... For full info follow application link.\ \ Individuals seeking employment at Ivanti are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements
Show more details...
via Indeed
posted_at: 10 days agoschedule_type: Contractorsalary: 35–42 an hourwork_from_home: 1
Equivalent Experience
Workplace Type - 100% Remote...
Work Terms - w2 contract
Engagement Duration - 6 months
Compensation - w2 hourly 35-42/ hour
We are hiring an Ivanti Landdesk administrator for a 6-month project. The administrator will join a team tasked with delivering high-quality Computer, Network, Storage, and End-User Infrastructure technology solutions, and ongoing support to the business. The administrator will maintain the servers
Equivalent Experience
Workplace Type - 100% Remote...
Work Terms - w2 contract
Engagement Duration - 6 months
Compensation - w2 hourly 35-42/ hour
We are hiring an Ivanti Landdesk administrator for a 6-month project. The administrator will join a team tasked with delivering high-quality Computer, Network, Storage, and End-User Infrastructure technology solutions, and ongoing support to the business. The administrator will maintain the servers and perform patch management.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Show more details...
Workplace Type - 100% Remote...
Work Terms - w2 contract
Engagement Duration - 6 months
Compensation - w2 hourly 35-42/ hour
We are hiring an Ivanti Landdesk administrator for a 6-month project. The administrator will join a team tasked with delivering high-quality Computer, Network, Storage, and End-User Infrastructure technology solutions, and ongoing support to the business. The administrator will maintain the servers and perform patch management.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Show more details...
via Pittsburgh, PA - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
As a critical member of the Professional Services organization, you are responsible for understanding and positioning solutions that drive long term success for our customers across all segments. You will be responsible for scoping, proposing and contracting Ivanti and our partner network's services that will accelerate enterprise wide deployment and adoption of our products in collaboration with Ivanti account teams. As a key individual contributor,
As a critical member of the Professional Services organization, you are responsible for understanding and positioning solutions that drive long term success for our customers across all segments. You will be responsible for scoping, proposing and contracting Ivanti and our partner network's services that will accelerate enterprise wide deployment and adoption of our products in collaboration with Ivanti account teams. As a key individual contributor, you will be aligned with our professional services delivery team responsible for contract execution of engagement change orders and follow-on success solutions that may be required as our customers' needs evolve in their partnership with Ivanti. You may also act as the primary point of contact for high level concerns through various launch and deployment activities. What you get to do in this role:
Align, engage and develop trusted partnerships with account teams across assigned customer and product segments Conduct detailed discovery... meetings, collect requirements and gain mutual understanding of customers' needs followed by positioning ideal customer success solutions to resolve these needs Facilitate contracting and negotiation activities for paid success solutions including authoring of proposals, contracts and/or statement of work (SOWs) in close collaboration with our cross functional business operations, accounting, revenue recognition and legal teams Collaborate with internal business development and alliances teams to align on partner led solutions and joint-delivery opportunities in support of customer needs Drive pre-sales execution to meet and exceed identified services revenue and customer success targets Responsibly manage transition between pre-sales contracting and resourcing/delivery team kick-off activities Craft customer pre-sales assets and work with internal cross-functional teams to refine existing and develop new assets Work with our sales teams with responding to RFP and RFIs Provide training and mentoring to the Sales team with regards to Professional Service solutions and lead internal efforts to improve services and sales collateral. Assist Ivanti customers in getting the most value out of their investment in Ivanti Experience and Skills We're looking for a new team member with:
Experience with the sale, implementation, and/or customization of Ivanti's suite of products 5
years work experience, primarily in customer-facing role such as Account Management, Technical Sales, Consulting, or Project Management 2
years of experience in IT Operations management or IT Service Management ITIL Foundation Certification A solid understanding of industry standards and practices in IT service management, systems management, and general IT best practices Experience AND comfort developing relationships with sales, solution engineering and customer stakeholders with an ability to simplify and communicate complex topics to an audience with various functional knowledge Excellent presentation skills Experience with mentoring and enabling internal team members in services methodologies and best practices Ability to navigate through ambiguity to identify key value drivers, business opportunities and value frameworks to communicate proposals Ability to effectively work across distributed (virtual) teams. You can be based anywhere in the US Enjoy working in a highly collaborative, fast-paced and often ambiguous environment Desire for periodic travel
Salary Range:
$80K -- $100K
Minimum Qualification
Sales Management & OperationsEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Align, engage and develop trusted partnerships with account teams across assigned customer and product segments Conduct detailed discovery... meetings, collect requirements and gain mutual understanding of customers' needs followed by positioning ideal customer success solutions to resolve these needs Facilitate contracting and negotiation activities for paid success solutions including authoring of proposals, contracts and/or statement of work (SOWs) in close collaboration with our cross functional business operations, accounting, revenue recognition and legal teams Collaborate with internal business development and alliances teams to align on partner led solutions and joint-delivery opportunities in support of customer needs Drive pre-sales execution to meet and exceed identified services revenue and customer success targets Responsibly manage transition between pre-sales contracting and resourcing/delivery team kick-off activities Craft customer pre-sales assets and work with internal cross-functional teams to refine existing and develop new assets Work with our sales teams with responding to RFP and RFIs Provide training and mentoring to the Sales team with regards to Professional Service solutions and lead internal efforts to improve services and sales collateral. Assist Ivanti customers in getting the most value out of their investment in Ivanti Experience and Skills We're looking for a new team member with:
Experience with the sale, implementation, and/or customization of Ivanti's suite of products 5
years work experience, primarily in customer-facing role such as Account Management, Technical Sales, Consulting, or Project Management 2
years of experience in IT Operations management or IT Service Management ITIL Foundation Certification A solid understanding of industry standards and practices in IT service management, systems management, and general IT best practices Experience AND comfort developing relationships with sales, solution engineering and customer stakeholders with an ability to simplify and communicate complex topics to an audience with various functional knowledge Excellent presentation skills Experience with mentoring and enabling internal team members in services methodologies and best practices Ability to navigate through ambiguity to identify key value drivers, business opportunities and value frameworks to communicate proposals Ability to effectively work across distributed (virtual) teams. You can be based anywhere in the US Enjoy working in a highly collaborative, fast-paced and often ambiguous environment Desire for periodic travel
Salary Range:
$80K -- $100K
Minimum Qualification
Sales Management & OperationsEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Salary.com
posted_at: 5 days agoschedule_type: Full-time
Job Description:
Who We Are...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices
Job Description:
Who We Are...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need you!
We are looking for a Human Resources Business Partner that is far more than just a facilitator, they are a driving force behind the success of the organizations and people they support. This individual will be responsible for shaping foundational HR programs and championing projects that emphasize the development of innovation. This role will contribute significantly to goals for employee satisfaction, engagement, retention as well serve in an interactive advisor capacity with leaders at all levels. This is a highly visible role within the organization.
What You Will Be Doing:
We're all about outcomes at Ivanti. This is what you'll be entrusted with:
• Serve as a trusted HR Business Partner, contribute to the achievement of business goals and objectives through HR support and guidance.
• Lead full cycle merit & performance management programs.
• Develop programs to increase employee satisfaction and engagement and improve employee retention.
• Participate in HR projects and serve as project manager as needed.
• Collaborate with global HR team.
• Manage employee relations matters, conduct investigations as needed.
• Research, recommend and implement HR best practices and innovations.
• Optimize existing processes.
To Be Successful in The Role, You Will Have:
• 3 - 5 years of HR Advisor experience
• 2 years' experience working in the Computer Software industry.
• Working with a technology sale and/or engineering organization is strongly preferred.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Proven ability to build solid relationships and become a trusted advisor to leaders.
• Experience with the development and execution of HR programs and projects.
• Experience utilizing a HRIS system. Experience with Workday is a plus.
• Project management skills.
• Work well with all employee levels across the organization.
• Highly collaborative.
• Previous M&A experience is a plus.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at .
Individuals seeking employment at Ivanti are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Are you interested in this job? Please apply from Salary.com
Job ID: j202305031051585577298
Recommended Job Skills: Business Acumen, Business Unit Knowledge
Average Estimate Salary for a Sr. Human Resources Business Partner: $85,280 to $109,899
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
Who We Are...
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need you!
We are looking for a Human Resources Business Partner that is far more than just a facilitator, they are a driving force behind the success of the organizations and people they support. This individual will be responsible for shaping foundational HR programs and championing projects that emphasize the development of innovation. This role will contribute significantly to goals for employee satisfaction, engagement, retention as well serve in an interactive advisor capacity with leaders at all levels. This is a highly visible role within the organization.
What You Will Be Doing:
We're all about outcomes at Ivanti. This is what you'll be entrusted with:
• Serve as a trusted HR Business Partner, contribute to the achievement of business goals and objectives through HR support and guidance.
• Lead full cycle merit & performance management programs.
• Develop programs to increase employee satisfaction and engagement and improve employee retention.
• Participate in HR projects and serve as project manager as needed.
• Collaborate with global HR team.
• Manage employee relations matters, conduct investigations as needed.
• Research, recommend and implement HR best practices and innovations.
• Optimize existing processes.
To Be Successful in The Role, You Will Have:
• 3 - 5 years of HR Advisor experience
• 2 years' experience working in the Computer Software industry.
• Working with a technology sale and/or engineering organization is strongly preferred.
• Ability to work effectively in a fast-paced environment with changing priorities.
• Proven ability to build solid relationships and become a trusted advisor to leaders.
• Experience with the development and execution of HR programs and projects.
• Experience utilizing a HRIS system. Experience with Workday is a plus.
• Project management skills.
• Work well with all employee levels across the organization.
• Highly collaborative.
• Previous M&A experience is a plus.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at .
Individuals seeking employment at Ivanti are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Are you interested in this job? Please apply from Salary.com
Job ID: j202305031051585577298
Recommended Job Skills: Business Acumen, Business Unit Knowledge
Average Estimate Salary for a Sr. Human Resources Business Partner: $85,280 to $109,899
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
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