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Most recent job postings at KeyBank
via Salary.com
schedule_type: Full-time
OpSec Security is a well-established and recognized global leader in the provision of physical, digital and online anti-counterfeiting and brand protection solutions. Employing approximately 1,000 colleagues it operates from multiple locations including business hubs in the USA, UK and has other sales and support offices in the EU and the Far East. OpSec is on a very steep growth curve with a big... agenda embracing significant marketing opportunities.
OpSec Security is a well-established and recognized global leader in the provision of physical, digital and online anti-counterfeiting and brand protection solutions. Employing approximately 1,000 colleagues it operates from multiple locations including business hubs in the USA, UK and has other sales and support offices in the EU and the Far East. OpSec is on a very steep growth curve with a big... agenda embracing significant marketing opportunities. OpSec is on a very steep growth curve with a big agenda embracing significant marketing opportunities.
Position Summary & Objective
The Key Account Manager is responsible for the management of customer relationships for a defined set of customers that are most important to the company. This role provides excellent customer service to existing key customers while supporting internal Sales Directors in development of new business opportunities.
Essential Functions Performed by the Position
• Onboarding of new clients while providing exceptional experiences for new and existing Customers
• Prepare and deliver costing and pricing for re-orders of existing products to customers, ensuring accuracy and timeliness
• Review, analyze and ensure customer contract information accurately represents products and services to be delivered and all contracts are available
• Provide sales support by:
• Managing Samples Program for Brand (Customer) & Sales Support
• Liaising with customers to determine quarterly and annual order forecasts
• Organizing and conducting Key Account Performance & Opportunity Reviews with the sales team
• Support sales opportunities by regularly reviewing and assessing ageing and deactivated inventory, as well as collaborating with sales to find upsell opportunities
• Process orders Order Processing (overseeing processing of Key Accounts)
• Order expediting, including liaising with other OpSec facilities if required.
• Track, analyze and report on Key Performance Indicators for customers and customer care department including customer satisfaction and complaints, cost of poor quality, on time/in full delivery, US transaction information and daily & monthly sales figures and trends
• Represent Customer Service team at various meetings including daily and weekly production planning meetings.
• Create and maintain Process Improvement & Standard Operation Procedures (SOPs) for US Customer Care Team & Internal Partners the department collaborates with.
• Provide support to Account Executives in order processing, expediting, invoicing and liaising with other OpSec facilities when necessary
Knowledge, Skills, and Abilities
• Excellent written and verbal communication skills with the ability to communicate at ease across all organizational levels
• Excellent numeric skills
• Excellent I.T. Skills – Word, Excel, Outlook etc
• Ability to work accurately paying close attention to detail
• Ability to work to strict deadlines, prioritise workload and work under pressure
• Ability to multitask, be self-motivated and able to work autonomously as well as in a team environment
Required Education and Experience
• Associates or Bachelors’ degree or equivalent professional experience
• 3 – 5 years’ experience performing customer care roles in fast paced, preferably manufacturing industries
• Experience and proficiency with ERP systems Show more details...
Position Summary & Objective
The Key Account Manager is responsible for the management of customer relationships for a defined set of customers that are most important to the company. This role provides excellent customer service to existing key customers while supporting internal Sales Directors in development of new business opportunities.
Essential Functions Performed by the Position
• Onboarding of new clients while providing exceptional experiences for new and existing Customers
• Prepare and deliver costing and pricing for re-orders of existing products to customers, ensuring accuracy and timeliness
• Review, analyze and ensure customer contract information accurately represents products and services to be delivered and all contracts are available
• Provide sales support by:
• Managing Samples Program for Brand (Customer) & Sales Support
• Liaising with customers to determine quarterly and annual order forecasts
• Organizing and conducting Key Account Performance & Opportunity Reviews with the sales team
• Support sales opportunities by regularly reviewing and assessing ageing and deactivated inventory, as well as collaborating with sales to find upsell opportunities
• Process orders Order Processing (overseeing processing of Key Accounts)
• Order expediting, including liaising with other OpSec facilities if required.
• Track, analyze and report on Key Performance Indicators for customers and customer care department including customer satisfaction and complaints, cost of poor quality, on time/in full delivery, US transaction information and daily & monthly sales figures and trends
• Represent Customer Service team at various meetings including daily and weekly production planning meetings.
• Create and maintain Process Improvement & Standard Operation Procedures (SOPs) for US Customer Care Team & Internal Partners the department collaborates with.
• Provide support to Account Executives in order processing, expediting, invoicing and liaising with other OpSec facilities when necessary
Knowledge, Skills, and Abilities
• Excellent written and verbal communication skills with the ability to communicate at ease across all organizational levels
• Excellent numeric skills
• Excellent I.T. Skills – Word, Excel, Outlook etc
• Ability to work accurately paying close attention to detail
• Ability to work to strict deadlines, prioritise workload and work under pressure
• Ability to multitask, be self-motivated and able to work autonomously as well as in a team environment
Required Education and Experience
• Associates or Bachelors’ degree or equivalent professional experience
• 3 – 5 years’ experience performing customer care roles in fast paced, preferably manufacturing industries
• Experience and proficiency with ERP systems Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
Location:
3909 Lincoln Highway - Downingtown, Pennsylvania 19335
...
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations
Location:
3909 Lincoln Highway - Downingtown, Pennsylvania 19335
...
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
• Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
• Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
• Proactively work to identify and resolve client servicing issues, escalating as needed
• Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
• Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
• Participate in morning huddles and end of day debriefs
• Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
• Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
• High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
• Experience in a client service role (required)
• Experienced in cash handling (required)
• General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
• Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
• Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
• Strong work ethic and high level of integrity
• Excellent Time management skills
Personal Skills
• Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
• Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
• Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
• Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
• Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
• Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
• Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
• Storytelling: Describes storytelling techniques, concepts, and potential benefits
• Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
• Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
• Ability to occasionally operate a motor vehicle with a valid driver's license.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status Show more details...
3909 Lincoln Highway - Downingtown, Pennsylvania 19335
...
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
• Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
• Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
• Proactively work to identify and resolve client servicing issues, escalating as needed
• Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker
• Assist clients in achieving their financial goals and objectives through the use of financial wellness tools
• Participate in morning huddles and end of day debriefs
• Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
• Review and maintain knowledge of product guides, fees, and policies to stay current on offerings
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
• High School Diploma , GED, or equivalent business experience (required)
Experience Qualifications
• Experience in a client service role (required)
• Experienced in cash handling (required)
• General understanding of PC with Windows based applications and calculator (required)
Tactical Skills
• Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
• Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking)
• Strong work ethic and high level of integrity
• Excellent Time management skills
Personal Skills
• Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change
• Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals
• Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making
• Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives
• Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results
Practical Skills
• Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations
• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience
• Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management
• Storytelling: Describes storytelling techniques, concepts, and potential benefits
• Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives
Core Competencies
• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
• Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.
Driving Requirements
• Ability to occasionally operate a motor vehicle with a valid driver's license.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status Show more details...
via Snagajob
posted_at: 4 days agoschedule_type: Full-time
Overview:
Location: Longboat Key and surrounding communities...
Starting Pay Range : $17.00-$20.000/hr
Now hiring for full-time, part-time, and overnight shifts.
TheKey provides premier in-home senior care to help older adults thrive at home with optimal independence, health, safety and happiness, all while affording their loved ones complete peace of mind.
Who We Are:
TheKey is proud to be the largest private-pay provider for senior companionship
Overview:
Location: Longboat Key and surrounding communities...
Starting Pay Range : $17.00-$20.000/hr
Now hiring for full-time, part-time, and overnight shifts.
TheKey provides premier in-home senior care to help older adults thrive at home with optimal independence, health, safety and happiness, all while affording their loved ones complete peace of mind.
Who We Are:
TheKey is proud to be the largest private-pay provider for senior companionship and home care for aging seniors in North America. We stand for optimal well being in our clients and pride of purpose in our care teams. Our strong core values have positioned us to continue providing companion care even as we navigate COVID-19.
What We Offer:
• Weekly Pay
• Competitive wages and bi-weekly pay (to include overtime pay and holiday rate)
• Paid Training - Virtual/Online/Hands-On classes
• Benefits - Medical, Dental, Vision and Mileage Reimbursement
• 401k Retirement Plan - industry leading 20% matching and fully vested from the start!
• Year-round caregiver recognition programs & appreciation days
• Unlimited Employee Referral Bonuses
• Access to our CareAcademy - continued training and development
• 24/7 Caregiver Support Team
COVID-19 Protocols and Essential Worker Support:
• 24/7 Covid Rapid Response Team
• PPE supplies provided if needed - masks (required), face shields, gowns and gloves
• Safety Precautions Training
• Assistance with gathering resources / county testing
Who You Are:
A dependable, compassionate and empathetic professional looking for a career with profound purpose. You are motivated by helping others and providing quality service above all else. You are driven by making an impact and contributing to a better quality of life for the aging population. You want to show up and make a difference each and every day.
What You Will Do:
You will have the ultimate responsibility to help implement customized care plans that encompass solutions to nurture the whole person in mind, body and spirit. You will be providing impeccable care to clients by assisting in scheduled activities as well as overall care management. You will treat your clients like family, going above and beyond to enhance their quality of life.
Responsibilities:
Essential Functions:
• Delivering exceptional care to the dedicated client in their home
• Help execute comprehensive personalized weekly schedules and care plans
• Complete daily tasks in a safe and professional manner (ADLs)
• Supply personal companionship, remaining actively engaged with each client by providing ongoing social & emotional support
• Assist with personal care activities to include personal hygiene, mobility assistance, incontinence care, light housekeeping, feeding and meal preparation
• Keep order, safety and client enjoyment top of mind at all times
• Provide transportation to and from appointments as needed
• Administrative functions such as documentation of completion of tasks and report changes in the client’s physical condition, mental capability or behavior
Qualifications:
Required Skills, Education and Certifications:
• HHA, PCA, CNA, or GNA Certification preferred
• Alzheimer's or Dementia experience is a plus
• Empathy, compassion and kindness a MUST
• Ability to use sound judgment and remain calm in a variety of situations
• Must be reliable, dependable and on time
• Basic computer skills as well as overall technical savviness
• Proof of eligibility to work in the U.S.
• Can pass a background check and provide references
What We Are All About:
At TheKey, we pride ourselves on hiring quality professionals who feel just as passionate as we do about helping transform the lives of aging adults by providing the utmost white glove experience for our clients to promote a healthy mind, body and spirit. Our employees are compassionate, committed, innovative and dedicated to improving the quality of life our seniors so deserve. Would you like to help us change the way the world ages Show more details...
Location: Longboat Key and surrounding communities...
Starting Pay Range : $17.00-$20.000/hr
Now hiring for full-time, part-time, and overnight shifts.
TheKey provides premier in-home senior care to help older adults thrive at home with optimal independence, health, safety and happiness, all while affording their loved ones complete peace of mind.
Who We Are:
TheKey is proud to be the largest private-pay provider for senior companionship and home care for aging seniors in North America. We stand for optimal well being in our clients and pride of purpose in our care teams. Our strong core values have positioned us to continue providing companion care even as we navigate COVID-19.
What We Offer:
• Weekly Pay
• Competitive wages and bi-weekly pay (to include overtime pay and holiday rate)
• Paid Training - Virtual/Online/Hands-On classes
• Benefits - Medical, Dental, Vision and Mileage Reimbursement
• 401k Retirement Plan - industry leading 20% matching and fully vested from the start!
• Year-round caregiver recognition programs & appreciation days
• Unlimited Employee Referral Bonuses
• Access to our CareAcademy - continued training and development
• 24/7 Caregiver Support Team
COVID-19 Protocols and Essential Worker Support:
• 24/7 Covid Rapid Response Team
• PPE supplies provided if needed - masks (required), face shields, gowns and gloves
• Safety Precautions Training
• Assistance with gathering resources / county testing
Who You Are:
A dependable, compassionate and empathetic professional looking for a career with profound purpose. You are motivated by helping others and providing quality service above all else. You are driven by making an impact and contributing to a better quality of life for the aging population. You want to show up and make a difference each and every day.
What You Will Do:
You will have the ultimate responsibility to help implement customized care plans that encompass solutions to nurture the whole person in mind, body and spirit. You will be providing impeccable care to clients by assisting in scheduled activities as well as overall care management. You will treat your clients like family, going above and beyond to enhance their quality of life.
Responsibilities:
Essential Functions:
• Delivering exceptional care to the dedicated client in their home
• Help execute comprehensive personalized weekly schedules and care plans
• Complete daily tasks in a safe and professional manner (ADLs)
• Supply personal companionship, remaining actively engaged with each client by providing ongoing social & emotional support
• Assist with personal care activities to include personal hygiene, mobility assistance, incontinence care, light housekeeping, feeding and meal preparation
• Keep order, safety and client enjoyment top of mind at all times
• Provide transportation to and from appointments as needed
• Administrative functions such as documentation of completion of tasks and report changes in the client’s physical condition, mental capability or behavior
Qualifications:
Required Skills, Education and Certifications:
• HHA, PCA, CNA, or GNA Certification preferred
• Alzheimer's or Dementia experience is a plus
• Empathy, compassion and kindness a MUST
• Ability to use sound judgment and remain calm in a variety of situations
• Must be reliable, dependable and on time
• Basic computer skills as well as overall technical savviness
• Proof of eligibility to work in the U.S.
• Can pass a background check and provide references
What We Are All About:
At TheKey, we pride ourselves on hiring quality professionals who feel just as passionate as we do about helping transform the lives of aging adults by providing the utmost white glove experience for our clients to promote a healthy mind, body and spirit. Our employees are compassionate, committed, innovative and dedicated to improving the quality of life our seniors so deserve. Would you like to help us change the way the world ages Show more details...
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