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Most recent job postings at Kohl's
via Careers At Kohl's
posted_at: 10 days agoschedule_type: Part-time
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role...
In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role...
In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently to drive sales.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
• Courteous and responsive to requests and questions
• Answer questions quickly and accurately
Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
• Promote our loyalty programs by educating customers
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
About the Role...
In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently to drive sales.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
• Courteous and responsive to requests and questions
• Answer questions quickly and accurately
Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
• Promote our loyalty programs by educating customers
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
via Careers At Kohl's
schedule_type: Part-time
At Kohl’s Stores, you’ll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins.
Why Kohl’s...
-Teamwork Culture: Enjoy a culture where we’re all in it together.
-Shift Flexibility: Enjoy flexible shifts that fit your busy schedule with availability to work days, nights, and weekends required. We’ll work with you!
-Associate Discount: Earn a 15% associate discount plus
At Kohl’s Stores, you’ll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins.
Why Kohl’s...
-Teamwork Culture: Enjoy a culture where we’re all in it together.
-Shift Flexibility: Enjoy flexible shifts that fit your busy schedule with availability to work days, nights, and weekends required. We’ll work with you!
-Associate Discount: Earn a 15% associate discount plus stackable coupons for all your holiday gift shopping!
-Leaders Who Care: Be supported by leaders who know you, listen and help you succeed.
-Top National Brands: We carry the top brands you know and love.
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role
In this role, you will support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.
Key Accountabilities
• Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
• Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
• Deliver a consistent sales floor experience
• Build customer connections with a greeting and execute an authentic hospitality experience
• Support sales floor, fitting room, point of sale, and operational processes, as required
• Ensure all customers feel respected, appreciated and rewarded.
• Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
• Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
• Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
• Courteous and responsive to requests and questions
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• No Retail or Service Industry Experience Required
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
Why Kohl’s...
-Teamwork Culture: Enjoy a culture where we’re all in it together.
-Shift Flexibility: Enjoy flexible shifts that fit your busy schedule with availability to work days, nights, and weekends required. We’ll work with you!
-Associate Discount: Earn a 15% associate discount plus stackable coupons for all your holiday gift shopping!
-Leaders Who Care: Be supported by leaders who know you, listen and help you succeed.
-Top National Brands: We carry the top brands you know and love.
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role
In this role, you will support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.
Key Accountabilities
• Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
• Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
• Deliver a consistent sales floor experience
• Build customer connections with a greeting and execute an authentic hospitality experience
• Support sales floor, fitting room, point of sale, and operational processes, as required
• Ensure all customers feel respected, appreciated and rewarded.
• Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
• Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
• Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
• Courteous and responsive to requests and questions
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• No Retail or Service Industry Experience Required
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
via CareerBuilder
posted_at: 1 day agoschedule_type: Part-time
At Kohls Stores, youll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins. Why Kohls? -Teamwork Culture: Enjoy a culture where were all in it together. -Shift Flexibility: Enj Operations Associate, Operations, Part-Time, Associate, Customer Experience, Hospitality, Manufacturing
At Kohls Stores, youll belong to a team that accepts everyone, works hard to help each other succeed, and takes the time to celebrate their wins. Why Kohls? -Teamwork Culture: Enjoy a culture where were all in it together. -Shift Flexibility: Enj Operations Associate, Operations, Part-Time, Associate, Customer Experience, Hospitality, Manufacturing
Show more details...
via Careers At Kohl's
posted_at: 26 days agoschedule_type: Part-time
Drive sales through an authentic passion for beauty. Engaging Clients through identifying their needs with a consultative approach, top beauty brands and best in class merchandise sets.
Key Accountabilities...
• Builds strong Client loyalty and drives sales through hospitality mentality.
• Influences Clients by identifying their needs and suggesting products to drive sales- identifies the opportunity to upsell products and services.
• Demonstrates
Drive sales through an authentic passion for beauty. Engaging Clients through identifying their needs with a consultative approach, top beauty brands and best in class merchandise sets.
Key Accountabilities...
• Builds strong Client loyalty and drives sales through hospitality mentality.
• Influences Clients by identifying their needs and suggesting products to drive sales- identifies the opportunity to upsell products and services.
• Demonstrates credibility to the Client through knowledge of products and beauty trends.
• Inspires Clients through demonstrating products and application of products to drive sales.
• Accountable for excellent merchandise operations, supporting merchandise sets, maintenance of testers and cleanliness and hygiene standards.
• Supports inventory management and pricing within the department.
• Supports visual elements of the shop and communicates missed or damaged product/fixtures to the Supervisor.
• Demonstrates continuous curiosity with both Clients and self to learn and expand their knowledge in the beauty industry.
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
• Minimum Qualifications
• Authentic passion for beauty
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment
Minimum Qualifications
• Authentic passion for beauty
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
Key Accountabilities...
• Builds strong Client loyalty and drives sales through hospitality mentality.
• Influences Clients by identifying their needs and suggesting products to drive sales- identifies the opportunity to upsell products and services.
• Demonstrates credibility to the Client through knowledge of products and beauty trends.
• Inspires Clients through demonstrating products and application of products to drive sales.
• Accountable for excellent merchandise operations, supporting merchandise sets, maintenance of testers and cleanliness and hygiene standards.
• Supports inventory management and pricing within the department.
• Supports visual elements of the shop and communicates missed or damaged product/fixtures to the Supervisor.
• Demonstrates continuous curiosity with both Clients and self to learn and expand their knowledge in the beauty industry.
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
• Minimum Qualifications
• Authentic passion for beauty
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment
Minimum Qualifications
• Authentic passion for beauty
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
via Careers At Kohl's
posted_at: 1 month agoschedule_type: Full-time
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role...
In this role, you will provide direction and supervise associates to support a sales driving culture while focusing on creating a
At Kohl’s our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.
About the Role...
In this role, you will provide direction and supervise associates to support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
• Trip assurance through a replenished sales floor
Deliver a consistent sales floor experience
• Build customer connections with a greeting and execute an authentic hospitality experience
• Support sales floor, fitting room, point of sale, and operational processes, as required
• Omni, Freight flow process oversight
• Ensure all customers feel respected, appreciated and rewarded.
Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
Courteous and responsive to requests and questions
Onboard, train and develop associates
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
About the Role...
In this role, you will provide direction and supervise associates to support a sales driving culture while focusing on creating a consistent customer experience. You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.
Key Accountabilities
Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.
Drive sales
• Drive sales by providing an inspiring environment that motivates customers to add to their basket
• Trip assurance through a replenished sales floor
Deliver a consistent sales floor experience
• Build customer connections with a greeting and execute an authentic hospitality experience
• Support sales floor, fitting room, point of sale, and operational processes, as required
• Omni, Freight flow process oversight
• Ensure all customers feel respected, appreciated and rewarded.
Build trust to solve the customer shopping needs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS
Build rapport and make a genuine connection with the customer
• Acknowledge and assist customers through our company programs
• Complete transactions accurately and efficiently while engaging customers
Be a savings consultant to help customers save with a Kohl’s Card
• Converts, opens and activates Kohl’s Card applications
Courteous and responsive to requests and questions
Onboard, train and develop associates
Essential Functions
The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
• Ability to perform the Key Accountabilities
• Ability to maintain prompt and regular attendance as set by the company.
• Ability to comply with dress code requirements.
• Ability to learn and comply with all company policies, procedures, standards and guidelines.
• Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.
• Ability to work as part of a team and interact effectively with others.
• Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
• Ability to satisfactorily complete company training programs.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Availability to work days, nights, and weekends.
• Perform work in accordance with the Physical Requirements section.
Physical Requirements
• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to wear a face mask or covering and other personal protective equipment.
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.
Preferred Qualifications
• Client facing Retail or Service Industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Naturally curious; desire to learn
• Commitment to valuing diversity and contributing to an inclusive work environment Show more details...
via Ladders
schedule_type: Full-time
Overview
The Kohl's Store Management Internship provides an eight week experience for you to explore various aspects within a Kohl's Store and an opportunity to lead directly alongside Store Executive Management. From Human Resources and Operations to Merchandising and Developing Teams, as a Store Management Intern you will be exposed to the behind the scenes of running a multi-million dollar... Kohl's Store. The retail environment is evolving and
Overview
The Kohl's Store Management Internship provides an eight week experience for you to explore various aspects within a Kohl's Store and an opportunity to lead directly alongside Store Executive Management. From Human Resources and Operations to Merchandising and Developing Teams, as a Store Management Intern you will be exposed to the behind the scenes of running a multi-million dollar... Kohl's Store. The retail environment is evolving and so are our stores. During the internship, you will also gain exposure to omnichannel management within your store’s four walls. Learn what we sell, how we sell it, who we sell it to, and where we sell it.
The internship takes place inside a Kohl's Store where you will not only learn store operations and how to drive sales but you will also learn about our most powerful asset: Our People. You will interact with, learn about, and engage with many different types of personalities. In addition you will spend time at the heart of the company: on the sales floor with our Customers helping us better understand how to fulfill and empower lives. Learn how to have courageous conversations, navigate peer to peer relationships, and how to lead and inspire teams (what we do best at Kohl's)!
Graduation date between Fall 2023 and Summer 2024
Full-time availability June through July (40 hours/week), Sunday through Saturday and must be available nights and weekends
Desire to pursue a career in retail management
Highly adaptable
Self motivated
Strong verbal and written communication skills
Ability to work as part of a team and interact effectively with others
With over 1100 stores, our Store Management Internship is available nationwide and begins in June Show more details...
The Kohl's Store Management Internship provides an eight week experience for you to explore various aspects within a Kohl's Store and an opportunity to lead directly alongside Store Executive Management. From Human Resources and Operations to Merchandising and Developing Teams, as a Store Management Intern you will be exposed to the behind the scenes of running a multi-million dollar... Kohl's Store. The retail environment is evolving and so are our stores. During the internship, you will also gain exposure to omnichannel management within your store’s four walls. Learn what we sell, how we sell it, who we sell it to, and where we sell it.
The internship takes place inside a Kohl's Store where you will not only learn store operations and how to drive sales but you will also learn about our most powerful asset: Our People. You will interact with, learn about, and engage with many different types of personalities. In addition you will spend time at the heart of the company: on the sales floor with our Customers helping us better understand how to fulfill and empower lives. Learn how to have courageous conversations, navigate peer to peer relationships, and how to lead and inspire teams (what we do best at Kohl's)!
Graduation date between Fall 2023 and Summer 2024
Full-time availability June through July (40 hours/week), Sunday through Saturday and must be available nights and weekends
Desire to pursue a career in retail management
Highly adaptable
Self motivated
Strong verbal and written communication skills
Ability to work as part of a team and interact effectively with others
With over 1100 stores, our Store Management Internship is available nationwide and begins in June Show more details...
via WayUp
schedule_type: Internship
As online business continues to grow, so does our network. As a Leadership Management Intern, you will spend time learning day-to-day operations to gain an understanding of what it takes to manage, motivate, and be a leader in an eFulfillment Center (EFC) or Retail Distribution Center (RDC).
• Participate in a rotation, observing different departments in distribution (shipping, receiving, order... control, picking, etc.)
• Spend time shadowing
As online business continues to grow, so does our network. As a Leadership Management Intern, you will spend time learning day-to-day operations to gain an understanding of what it takes to manage, motivate, and be a leader in an eFulfillment Center (EFC) or Retail Distribution Center (RDC).
• Participate in a rotation, observing different departments in distribution (shipping, receiving, order... control, picking, etc.)
• Spend time shadowing supervisors and interacting with managers to understand how to handle all situations
• Take on additional leadership responsibilities each week, leading up to managing a department on your own during the final two weeks of your internship
Qualifications:
• Undergraduate junior
• You're driven by meeting goals and work hard to achieve them
• Born to lead, you love inspiring and motivating people but you're also not afraid to have difficult conversations
• You thrive in a fast-paced work environment
Benefits:
Transportation or housing stipends provided.
Location options are: Etna (OH), Findlay (OH), Plainfield (IN), Edgewood (MD), Monroe (OH), Desoto(TX), and San Bernardino (CA).
Skills required:
Possible Major:
• Management
• Business Administration
• Operations
• Leadership
• Supply Chain Management Show more details...
• Participate in a rotation, observing different departments in distribution (shipping, receiving, order... control, picking, etc.)
• Spend time shadowing supervisors and interacting with managers to understand how to handle all situations
• Take on additional leadership responsibilities each week, leading up to managing a department on your own during the final two weeks of your internship
Qualifications:
• Undergraduate junior
• You're driven by meeting goals and work hard to achieve them
• Born to lead, you love inspiring and motivating people but you're also not afraid to have difficult conversations
• You thrive in a fast-paced work environment
Benefits:
Transportation or housing stipends provided.
Location options are: Etna (OH), Findlay (OH), Plainfield (IN), Edgewood (MD), Monroe (OH), Desoto(TX), and San Bernardino (CA).
Skills required:
Possible Major:
• Management
• Business Administration
• Operations
• Leadership
• Supply Chain Management Show more details...
via WayUp
schedule_type: Full-time
Overview
The Kohl's Store Leadership Internship provides an eight week experience for you to explore various aspects within a Kohl's Store and an opportunity to lead directly alongside Store Executive Management. From Human Resources and Operations to Merchandising and Developing Teams, as a Store Leadership Intern you will be exposed to the behind the scenes of running a multi-million dollar... Kohl's Store. The retail environment is evolving and
Overview
The Kohl's Store Leadership Internship provides an eight week experience for you to explore various aspects within a Kohl's Store and an opportunity to lead directly alongside Store Executive Management. From Human Resources and Operations to Merchandising and Developing Teams, as a Store Leadership Intern you will be exposed to the behind the scenes of running a multi-million dollar... Kohl's Store. The retail environment is evolving and so are our stores. During the internship, you will also gain exposure to omnichannel management within your store’s four walls. Learn what we sell, how we sell it, who we sell it to, and where we sell it.
The internship takes place inside a Kohl's Store where you will not only learn store operations and how to drive sales but you will also learn about our most powerful asset: Our People. You will interact with, learn about, and engage with many different types of personalities. In addition you will spend time at the heart of the company: on the sales floor with our Customers helping us better understand how to fulfill and empower lives. Learn how to have courageous conversations, navigate peer to peer relationships, and how to lead and inspire teams (what we do best at Kohl's)!
Qualifications:
• Graduation date between Fall 2023 and Summer 2024
• Full-time availability June through July (40 hours/week), Sunday through Saturday and must be available nights and weekends
• Desire to pursue a career in retail management
• Highly adaptable
• Self motivated
• Strong verbal and written communication skills
• Ability to work as part of a team and interact effectively with others
• With over 1100 stores, our Store Leadership Internship is available nationwide and begins in June Show more details...
The Kohl's Store Leadership Internship provides an eight week experience for you to explore various aspects within a Kohl's Store and an opportunity to lead directly alongside Store Executive Management. From Human Resources and Operations to Merchandising and Developing Teams, as a Store Leadership Intern you will be exposed to the behind the scenes of running a multi-million dollar... Kohl's Store. The retail environment is evolving and so are our stores. During the internship, you will also gain exposure to omnichannel management within your store’s four walls. Learn what we sell, how we sell it, who we sell it to, and where we sell it.
The internship takes place inside a Kohl's Store where you will not only learn store operations and how to drive sales but you will also learn about our most powerful asset: Our People. You will interact with, learn about, and engage with many different types of personalities. In addition you will spend time at the heart of the company: on the sales floor with our Customers helping us better understand how to fulfill and empower lives. Learn how to have courageous conversations, navigate peer to peer relationships, and how to lead and inspire teams (what we do best at Kohl's)!
Qualifications:
• Graduation date between Fall 2023 and Summer 2024
• Full-time availability June through July (40 hours/week), Sunday through Saturday and must be available nights and weekends
• Desire to pursue a career in retail management
• Highly adaptable
• Self motivated
• Strong verbal and written communication skills
• Ability to work as part of a team and interact effectively with others
• With over 1100 stores, our Store Leadership Internship is available nationwide and begins in June Show more details...
via Laimoon.com
posted_at: 29 days agoschedule_type: Contractor
Our Credit & Customer Service Representative build and strengthen customer loyalty by finding the right solutions for our customers’ needs. As a Credit & Customer Service Representative in our Customer Service department, you will be responsible for resolving customer interactions with Kohl’s. This may include but is not limited to Kohls.com orders, Kohl’s charge inquiries and payments... Collections, Fraud, Yes 2 You Rewards.
Start Date Orientation
Our Credit & Customer Service Representative build and strengthen customer loyalty by finding the right solutions for our customers’ needs. As a Credit & Customer Service Representative in our Customer Service department, you will be responsible for resolving customer interactions with Kohl’s. This may include but is not limited to Kohls.com orders, Kohl’s charge inquiries and payments... Collections, Fraud, Yes 2 You Rewards.
Start Date Orientation (on-site): March 13, 2023 8:00am-5:00pm
Training (1 week on-site ): Monday-Friday 8:00am-5:00pm
Work Schedule after training: Monday-Friday 7:00am-4:00pm
This position is 100% on site at the Kohl's Distribution eFulfillment Center:
2019 N Interstate 35 East Service Rd, DeSoto, TX 75115.
ACCOUNTABILITIES
BUILDS STRONG CUSTOMER RELATIONSHIPS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE
• Takes ownership of the customer experience to deliver positive outcomes
• Adapts service approach to meet customers needs
• Strengthens customer commitment through delivering routine positive solutions
ACTIVELY LISTENS TO CUSTOMERS’ NEEDS AND APPROPRIATELY COMMUNICATES A RESOLUTION
• Assesses customer issues by asking probing questions
• Listens for cues to tailor the interaction and better serve the customer
BUILDS CUSTOMER CONFIDENCE THROUGH CREATIVE PROBLEM SOLVING
• Provides appropriate solutions to build customer confidence
• Applies available resources to satisfy customer needs
• Negotiate win-win resolutions while striving for a first contact resolution
DELIVERS CONSISTENT CUSTOMER EXPERIENCE THROUGH ATTENTION TO DETAIL
• Applies policy and procedures accurately
• Performs job duties with high degrees of accuracy
• Consistently follows compliance guidelines
• Documents customer interactions for efficient resolution
• Escalates customer service issues when necessary
• Assists customer with Kohls.com order placement & order tracking
QUALIFICATIONS
REQUIRED
• Previous experience in a customer service environment
• Effective verbal and written communication skills
• Ability to multitask
• Ability to interact well with others in a team oriented environment
• Adaptive and flexible to changing technologies, processes and environments
PREFERRED
• Previous inbound call center experience Show more details...
Start Date Orientation (on-site): March 13, 2023 8:00am-5:00pm
Training (1 week on-site ): Monday-Friday 8:00am-5:00pm
Work Schedule after training: Monday-Friday 7:00am-4:00pm
This position is 100% on site at the Kohl's Distribution eFulfillment Center:
2019 N Interstate 35 East Service Rd, DeSoto, TX 75115.
ACCOUNTABILITIES
BUILDS STRONG CUSTOMER RELATIONSHIPS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE
• Takes ownership of the customer experience to deliver positive outcomes
• Adapts service approach to meet customers needs
• Strengthens customer commitment through delivering routine positive solutions
ACTIVELY LISTENS TO CUSTOMERS’ NEEDS AND APPROPRIATELY COMMUNICATES A RESOLUTION
• Assesses customer issues by asking probing questions
• Listens for cues to tailor the interaction and better serve the customer
BUILDS CUSTOMER CONFIDENCE THROUGH CREATIVE PROBLEM SOLVING
• Provides appropriate solutions to build customer confidence
• Applies available resources to satisfy customer needs
• Negotiate win-win resolutions while striving for a first contact resolution
DELIVERS CONSISTENT CUSTOMER EXPERIENCE THROUGH ATTENTION TO DETAIL
• Applies policy and procedures accurately
• Performs job duties with high degrees of accuracy
• Consistently follows compliance guidelines
• Documents customer interactions for efficient resolution
• Escalates customer service issues when necessary
• Assists customer with Kohls.com order placement & order tracking
QUALIFICATIONS
REQUIRED
• Previous experience in a customer service environment
• Effective verbal and written communication skills
• Ability to multitask
• Ability to interact well with others in a team oriented environment
• Adaptive and flexible to changing technologies, processes and environments
PREFERRED
• Previous inbound call center experience Show more details...
via Laimoon.com
posted_at: 29 days agoschedule_type: Contractor
Our Credit & Customer Service Representative build and strengthen customer loyalty by finding the right solutions for our customers’ needs. As a Credit & Customer Service Representative in our Customer Service department, you will be responsible for resolving customer interactions with Kohl’s. This may include but is not limited to Kohls.com orders, Kohl’s charge inquiries and payments... Collections, Fraud, Yes 2 You Rewards.
Start Date Orientation
Our Credit & Customer Service Representative build and strengthen customer loyalty by finding the right solutions for our customers’ needs. As a Credit & Customer Service Representative in our Customer Service department, you will be responsible for resolving customer interactions with Kohl’s. This may include but is not limited to Kohls.com orders, Kohl’s charge inquiries and payments... Collections, Fraud, Yes 2 You Rewards.
Start Date Orientation (on-site):
March 13, 2023 - 8:00am-5:00pm
Training (3 weeks/combination of in person & remote):
Monday-Friday 8:00am-5:00pm (1 hour lunch)
Work Schedule after training: Monday - Friday start time 7am- 8:00am
(Kohl's Call Center Address: 10000 Rogers Run, San Antonio, Texas 78251)
ACCOUNTABILITIES
BUILDS STRONG CUSTOMER RELATIONSHIPS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE
• Takes ownership of the customer experience to deliver positive outcomes
• Adapts service approach to meet customers needs
• Strengthens customer commitment through delivering routine positive solutions
ACTIVELY LISTENS TO CUSTOMERS’ NEEDS AND APPROPRIATELY COMMUNICATES A RESOLUTION
• Assesses customer issues by asking probing questions
• Listens for cues to tailor the interaction and better serve the customer
BUILDS CUSTOMER CONFIDENCE THROUGH CREATIVE PROBLEM SOLVING
• Provides appropriate solutions to build customer confidence
• Applies available resources to satisfy customer needs
• Negotiate win-win resolutions while striving for a first contact resolution
DELIVERS CONSISTENT CUSTOMER EXPERIENCE THROUGH ATTENTION TO DETAIL
• Applies policy and procedures accurately
• Performs job duties with high degrees of accuracy
• Consistently follows compliance guidelines
• Documents customer interactions for efficient resolution
• Escalates customer service issues when necessary
• Provides routine back office support with Recruiting 2.0 and fraud order review
QUALIFICATIONS
REQUIRED
• Previous experience in a customer service environment
• Effective verbal and written communication skills
• Ability to multitask
• Ability to interact well with others in a team oriented environment
• Adaptive and flexible to changing technologies, processes and environments
PREFERRED
• Previous inbound/outbound call center experience
• * This position is considered hybrid and requires the ability to work from home. Training will be conducted onsite at our call center facility. The ability to work from home will be evaluated upon completion of training. Please see work at home requirements below.**
Minimum Work From Home Requirements:
Must have secure, high-speed internet that meets the following minimum requirements: Ping-150 ms or less
• Download-15 Mbps or greater
• Upload-5 Mbps or greater
• Must have a private, secure smartphone
• Must reside in San Antonio within State of Texas
• Must have regular access to a private, secure workspace
• Must be able to report to designated company site within San Antonio area as needed for required meetings or training
• Must comply with all company policies, including Remote Work, Technology, and Recording Time Worked policies
• A speed test will be required to ensure internet meets requirements Show more details...
Start Date Orientation (on-site):
March 13, 2023 - 8:00am-5:00pm
Training (3 weeks/combination of in person & remote):
Monday-Friday 8:00am-5:00pm (1 hour lunch)
Work Schedule after training: Monday - Friday start time 7am- 8:00am
(Kohl's Call Center Address: 10000 Rogers Run, San Antonio, Texas 78251)
ACCOUNTABILITIES
BUILDS STRONG CUSTOMER RELATIONSHIPS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE
• Takes ownership of the customer experience to deliver positive outcomes
• Adapts service approach to meet customers needs
• Strengthens customer commitment through delivering routine positive solutions
ACTIVELY LISTENS TO CUSTOMERS’ NEEDS AND APPROPRIATELY COMMUNICATES A RESOLUTION
• Assesses customer issues by asking probing questions
• Listens for cues to tailor the interaction and better serve the customer
BUILDS CUSTOMER CONFIDENCE THROUGH CREATIVE PROBLEM SOLVING
• Provides appropriate solutions to build customer confidence
• Applies available resources to satisfy customer needs
• Negotiate win-win resolutions while striving for a first contact resolution
DELIVERS CONSISTENT CUSTOMER EXPERIENCE THROUGH ATTENTION TO DETAIL
• Applies policy and procedures accurately
• Performs job duties with high degrees of accuracy
• Consistently follows compliance guidelines
• Documents customer interactions for efficient resolution
• Escalates customer service issues when necessary
• Provides routine back office support with Recruiting 2.0 and fraud order review
QUALIFICATIONS
REQUIRED
• Previous experience in a customer service environment
• Effective verbal and written communication skills
• Ability to multitask
• Ability to interact well with others in a team oriented environment
• Adaptive and flexible to changing technologies, processes and environments
PREFERRED
• Previous inbound/outbound call center experience
• * This position is considered hybrid and requires the ability to work from home. Training will be conducted onsite at our call center facility. The ability to work from home will be evaluated upon completion of training. Please see work at home requirements below.**
Minimum Work From Home Requirements:
Must have secure, high-speed internet that meets the following minimum requirements: Ping-150 ms or less
• Download-15 Mbps or greater
• Upload-5 Mbps or greater
• Must have a private, secure smartphone
• Must reside in San Antonio within State of Texas
• Must have regular access to a private, secure workspace
• Must be able to report to designated company site within San Antonio area as needed for required meetings or training
• Must comply with all company policies, including Remote Work, Technology, and Recording Time Worked policies
• A speed test will be required to ensure internet meets requirements Show more details...
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